761 Insurance jobs in South Africa

Description

The Head of Claims is an integral part of Investec Life's management, ensuring efficient and effective processing of claims while implementing robust risk management and high standards of client service. The successful candidate will also be the lead claims assessor, with the role encompassing both strategic management and hands-on assessment of claims. Knowledge of the life insurance industry and technical expertise required for claims evaluation are essential. The claims function fulfils Investec Life's claims philosophy of paying all valid claims through a high-touch (exceptional client service) and high-tech (seamless digital process).

Key responsibilities

• Oversee the assessment and processing of all claims, ensuring compliance with product and business rules while meeting the regulatory requirements.
• Conduct detailed assessments of complex claims across Life Cover, Disability, Income Protection and Severe Illness benefits (including large cases, ex-gratia claims or those involving potential dispute), making informed decisions on claims assessment.
• Ensure that claims are handled in a fair and empathetic manner, maintaining high levels of client satisfaction.
• Maintain and further develop a comprehensive claims strategy aligned with Investec Life's objectives.
• Identify opportunities for process improvements and implement best practices in claims handling.
• Work closely with underwriting, actuarial, sales and operations to ensure a seamless claims experience.
• Liaise with external stakeholders, including reinsurers and the ombudsman, as necessary.
• Monitor and manage claims-related risks, ensuring that appropriate measures are in place to mitigate potential issues.
• Ensure compliance with all relevant regulatory and legal requirements related to claims processing across the life insurance product lines.
• Prepare and present regular reports on claims performance, trends, and areas for improvement to senior management and the various internal business forums.

Experience, skills and capability

• Bachelor's degree in business, finance, healthcare or a related field.
• A minimum of 10 years of experience in the long-term insurance industry, demonstrating a proven track record in claims management.
• Management experience is advantageous.
• Strong interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
• Willingness to deliver an exceptional client experience.

Investec Culture

At Investec we look for intelligent, energetic people filled with passion, integrity and curiosity. We value individuals who in turn value our culture that is, a flexible attitude comfortable to live with ambiguity and willing to challenge the status quo. Diversity, talent and leadership are respected in pursuit of the growth of our business. People who can manage themselves and build strong relationships in order to get things done, will perform in out of the ordinary ways in our environment.

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Role Purpose

Manage an actuarial team responsible for analytical analysis and capital modelling, to ensure financial stability of Guardrisk Life and its clients and lead modelling for the valuation of SAM compliant technical provisions.

Requirements

• Fellow or Associate Actuary specialising in Life.
• At least 6 years’ relevant work experience
• At least 3 years’ management experience.
• Advanced understanding of the components of SCR of a Life insurer as prescribed by the Prudential Standards. Cell captive specific experience will be an advantage.
• Understanding of relevant legislation, i.e., Insurance Act, Prudential Standards and IFSR17.
• Advanced understanding of discounted cash flow models, including reserving methods and liability valuation methods; Prophet software coding and model development is an imperative.
  
  

• Provide analysis of results, engaging directly with auditors and responsible for the preparation of internal and external capital reporting material.
• Establish and implement consistent processes and controls across the business, to ensure accurate reporting and risk management.
• Accountability for developing and maintaining Prophet technical provisions modelling and capital models on cell clients allocated to the team.
• Responsible for the team’s vetting of accounting data, asset data, reinsurance data and exposure data used for actuarial valuations.
• Responsible for the delivery of the quantitative projections for the annual ORSA on cell clients allocated to the team.
• Deliver annual, quarterly and monthly SCR analysis of Guardrisk Life and its cells in line with Group practices and policies.
• Develop financial insights to proposed product developments and reinsurance arrangements.
• Oversee dividend review and sign-ff processes.
• Support business stakeholders with capital projections and plans for new business onboarding and sign-off.
• Collaborate with internal and external stakeholders, identifying and resolving any conflicting interests.
• Drive change management through regulatory and technical developments.
• Oversee continued automation of the SAM capital modelling infrastructure.
  
  

• Build and maintain relationships with clients and stakeholders.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Engage with key internal and external stakeholders to identify changing client needs and make recommendations to align service offering with client needs.
  
  

• Participate in development and implementation of broader people strategy specific to actuarial job family.
• Create a positive work climate and culture, minimise work disruption and maximise employee productivity.
• Develop and drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
  
  

• Contribute to the resolution of high risk and problematic capital issues in area of accountability and contribute to the development of policy.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
• Develop and implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Sales

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Sanlam Rand West City, Gauteng, South Africa

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Sanlam Rand West City, Gauteng, South Africa

1 day ago Be among the first 25 applicants

Join to apply for the Actuarial Consultant role at Sanlam

Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

What will you do?

Under direct supervision, performs assignments of actuarial-related duties such as preparing, performing and analysing actuarial research and audits. Other duties include collecting data from various databases and performing standard mathematical calculations.

What will make you successful in this role?

Job Purpose

Our dynamic Product Management team has many great plans and is looking for a self-motivated individual to join the team and help inform, develop and enhance our investment solutions.

Key outcomes

• Provide product management insights across solution sets, supporting new developments and enhancements of investment solutions in line with client needs and the business strategy;
• Analyse competitor products and pricing, in order to provide insights for developing and maintaining competitive product propositions.
• Analyse various levers of experience (e.g. mortality, persistency, investment) in order to identify trends and opportunities available in the market and potential risks to the business.
• Analyse product related data from various sources to assess completeness and accuracy, identifying potential product experience irregularities, to ensure accuracy of client and product insights and analysis.
• Support research, new developments and enhancements through collaboration with various stakeholders.
  
  

• Relevant tertiary degree and studying towards an actuarial qualification
• At least two years’ experience in financial services,
• Life insurance and investments/LISP product development experience.
• Experience in actuarial pricing or valuations would be an advantage
• You have a strong technical skill with an aptitude for analysis and solving problems.
• You are a driven individual and love to see results.
• You collaborate well to achieve results but are also comfortable working on your own when required.
• You enjoy engaging with people, and as a result you will excel at establishing relationships with stakeholders.
  
  

• Client focus
• Cultivates innovation
• Collaborates
• Being resilient
• Drive results
• Strong technical skill with an aptitude for analysis and solving problems
  
  

• You are able to juggle many tasks and be flexible if priorities change.
• You engage with people easily.
• Ability to influence positively through assertiveness.
• You value honesty, integrity, respect and authenticity.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Finance and Sales

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Sandton, Gauteng, South Africa 6 days ago

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Johannesburg, Gauteng, South Africa 1 week ago

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OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values.

Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

What do you get OUT?

OUTsurance has been voted Top Employer South Africa since 2022. Our people vision is to be a great company to work for where you always get something OUT.

We offer our employees:

• A winning, fun and inclusive company culture that embraces diversity.
• Great Rewards and Recognition programs.
• Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
• Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
• Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
• Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
• A chance to give back (Staff Helping SA OUT volunteer program) and much more…

The OUTsurance Broker will receive the following:

• Fuel card, company laptop and a Cellphone
• Huge opportunities for career advancement within the company
• Comprehensive 6-week training program to equip you with the necessary skills and knowledge.
• Supportive and collaborative team environment.
• Access to sales support function

Role Overview
Our business product offering has grown significantly over the years which has led to the development of the OUTsurance Broker Tied Agent Model.
The incumbent of this position will be responsible for growing and developing the business insurance portfolio by building a book of short-term insurance. The individual will sell personal lines and Commercial lines by prospecting and canvassing for new business sales.

• Self-starter and entrepreneur mindset
• Strong Business Acumen
• Communication (verbal and written) in English
• Analytical, Numerical & mathematical skills
• Team supervisory skills
• Confident and enthusiastic self-starter who can take initiative
• Must be able to work independently as well as part of a team - balances team and individual responsibility, provides and accepts feedback
• Problem-solving skills
• Relationship management skills
• Presentation and facilitation skills
• Resilience - Ability to work well under pressure in dynamic environment
• Flexible and adaptable
• Influential, concise, rational and practical communicator
• Creative flair and innovative thinker
• Discretion, judgment and high levels of trust

• Completed Matric or National Senior Certificate
• Must have your own reliable vehicle with uninterrupted access to the vehicle
• Valid code B driver’s license
• 3 years of external sales experience in a face-to-face selling environment
• Experience in lead generation, cold calling, relationship management and opening doors

Should you have previous experience as a FAIS representative the following is non-negotiable:

• FAIS credits/Full Insurance Qualifications (depending on DOFA)
• RE5 (depending on DOFA)

The OUTsurance Broker will report directly to the OUTsurance Broker Regional Manager and will work closely with the wider Commercial team.

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

What do you get OUT?

• OUTsurance has been voted Top Employer South Africa since 2022. Our people vision is to be a great company to work for where you always get something OUT.

We offer our employees:

• A winning, fun and inclusive company culture that embraces diversity.
• Great Rewards and Recognition programs.
• Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
• Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
• Wi-Fi on campus and Emergency Panic-Assist through the OUTsurance app
• Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
• A chance to give back (Staff Helping SA OUT volunteer program) and much more…

The OUTsurance Broker will receive the following:

• Fuel card, company laptop and a Cellphone
• Huge opportunities for career advancement within the company
• Comprehensive 6-week training program to equip you with the necessary skills and knowledge.
• Supportive and collaborative team environment.
• Access to sales support function

Role Overview
Our business product offering has grown significantly over the years which has led to the development of the OUTsurance Broker Tied Agent Model.
The incumbent of this position will be responsible for growing and developing the business insurance portfolio by building a book of short-term insurance. The individual will sell personal lines and Commercial lines by prospecting and canvassing for new business sales.

• Self-starter and entrepreneur mindset
• Strong Business Acumen
• Communication (verbal and written) in English
• Analytical, Numerical & mathematical skills
• Team supervisory skills
• Confident and enthusiastic self-starter who can take initiative
• Must be able to work independently as well as part of a team - balances team and individual responsibility, provides and accepts feedback
• Problem-solving skills
• Relationship management skills
• Presentation and facilitation skills
• Resilience - Ability to work well under pressure in dynamic environment
• Flexible and adaptable
• Influential, concise, rational and practical communicator
• Creative flair and innovative thinker
• Discretion, judgment and high levels of trust

• Completed Matric or National Senior Certificate
• Must have your own reliable vehicle with uninterrupted access to the vehicle
• Valid code B driver’s license
• 3 years of external sales experience in a face-to-face selling environment
• Experience in lead generation, cold calling, relationship management and opening doors

Should you have previous experience as a FAIS representative the following is non-negotiable:

• FAIS credits/Full Insurance Qualifications (depending on DOFA)
• RE5 (depending on DOFA)

The OUTsurance Broker will report directly to the OUTsurance Broker Regional Manager and will work closely with the wider Commercial team.

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

Business Segment: Insurance & Asset Management

Location: ZA, GP, Roodepoort, 4 Ellis Street

To lead the strategic roadmap for intelligent automation initiatives, including the implementation of Robotic Process Automation (RPA) programmes and the application of artificial intelligence (AI) technologies to automate and improve operational business processes. To drive business enablement practices, processes and systems to enable customer value add through effective and efficient service delivery, maximising service revenue and optimising operating profit.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Intelligent Automation
Operations
5-7 years
Experience in Automation (BPM, RPA, Machine Learning, and Artificial Intelligence), Operational Excellence approaches and methods (Lean agile delivery, DevOps, Lean thinking, Process excellence, System & Management Thinking). Deep Understanding of automation and emerging technology solutions i.e. BPM, Robotics Process Automation, Cognitive automation and Data / process integration . Experience deploying best practices for Process Excellence, RPA and Automation within a mid - large organisation

5-7 years
Strong presence and leadership skills; Ability to communicate effectively across organizational levels and with various audiences; Strong ability to influence and lead diverse groups to achieve desired results; Ability to work independently, set and manage plans, achieve results; Highly organized and able to effectively multi-task and plan/manage deliverables; Demonstrated ability to drive action and sustain momentum to achieve results

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

We are looking for a Life Valuations Actuary to lead a world class team and make groundbreaking contributions.

This is an innovative insurance company with a rich history spanning over 20 years. They have established themselves in the financial services sphere and their product offerings have grown immensely in the last decade.

This is an exciting role for an Actuarial Manager to drive strategic support and business understanding of risk and financial reporting. The successful candidate will give insight into a wide variety of products in Life Insurance. This role will manage a team working on financial reporting and business support and forecasting, as well as work closely with the CFO of the space.

• Actuarial degree or Honours degree
• Qualified Actuary (Fellow/FASSA) or 1-2 exams away from Qualifying

• 5+ years relevant experience
• Experience includes life valuations, financial reporting
• IFRS17 experience advantageous, but not a requirement
• Strong leadership skills and ability to report on a senior level

Apply now!

Excellent opportunity for a highly experienced SENIOR VALUATIONS ACTUARY (Employee Benefits) to assist the head of the Employee Benefits actuarial valuations team with taking ownership of key reporting responsibilities and the associated analysis around assumptions and results.

KEY PURPOSE

The team is responsible for all actuarial valuations work for the Group Risk and Umbrella Fund businesses. The key tasks for the role include monthly experience reporting, quarterly regulatory reporting, semi-annual valuation reporting, and various actuarial analytics projects.

The work involves managing the processes for completion of reporting tasks, analysing and giving input on key actuarial metrics to assist in management decision making, and working with teams across the business to help improve different aspects of the product offering. The role will have direct reports.

• Taking ownership of the monthly actuarial experience process and producing reports for the head of the team and senior management to inform their decision making
• Completing bi-annual actuarial valuations and experience reports for sign-off of valuation results
• Semi-annual, in-depth, experience analyses to assist with setting assumptions
• Setting the annual budgets and capital plan for the business
• Development and maintenance of existing models and processes to drive efficiencies and ensure all methodologies and assumptions remain relevant and up to date
• Maintaining and updating data controls and systems
• Reviewing and assessing the risks and profitability of product and pricing proposals
• Working with other teams across the business to improve data and client experience metrics

• Matric with Mathematics
• Bachelor’s / Honours degree in Actuarial Science from an accredited institution
• At least 6 years of working experience in an actuarial environment, preferably in the life insurance or employee benefits industries
• Minimum academic qualification towards a FASSA designation (or international equivalent)

• Effective communication skills
• Analytical thinking
• Proficiency in MS Word, MS Excel, and MS Outlook

• SQL coding experience advantageous

Our client, a leading Financial Services Provider specializing in Insurance products, wants to appoint a Chief Financial Officer to oversee the Financial Management of the company. The successful person will also be responsible for the operational management of the company and must have some knowledge of, and experience in the insurance industry and the related products available in the market. A minimum of 3 to 5 years' experience as a Financial Manager in a Financial Services environment is required and qualified CA (SA) persons may apply.

The person will be responsible:

1. to oversee and manage the financial records and reporting of the company.
2. for the operational management, including people management of the company.

1. Must be a qualified CA (SA) with at least 3 to 5 years post articles experience.
2. At least one year experience in the Insurance Industry.
3. Must have a keen interest in IT Systems.
4. Fluent in Afrikaans and English with excellent communication skills.
5. Good leadership skills.
6. Excellent communication skills.

R50 000 to R90 000 per month ctc