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Role Purpose

• To oversee and take accountability for key claims functions and as a result ensure that the business continues to efficiently and effectively provide leading administrative services to the scheme and its members. Provide strategic and proactive assistance to the claims functions in managing the business unit. Further to this, ensure standardisation, consistency and optimisation of processes across claims administration.

Requirements

• A post-graduate degree or MBA. (Desirable)
• Degree in Business Administration or related field. (Essential)
• 8 - 10 years of experience in a service and / or claims enviroment.
• 3 - 5 years of management experience within a similar enviroment
• Experience managing a budget.
• Proven track record of driving successful performance outcomes and accomplishing organisational goals.
• Experience anticipating and responding to the needs of internal and external customers
• A very strong Finance and Operational management background.
• Comfortable to engage at with stakeholders on a senior level.
• Strong financial and business acumen.
• Knowledge of budgeting and forecasting methodologies.

Duties & Responsibilities

PROCESS

• Oversee and provide strategic management, leadership, and guidance to the Claims department
• Ensure that all service level agreements are met at all times and enhanced to remain competitive and relevant.
• Provide input to the strategy of the Business Unit as it relates to the area of responsibility and operational performance.
• Ensure that cost savings and revenue generation mechanisms are established and implemented in line with the strategic objectives.
• Provide ongoing proactive and strategic input to our client on service-related trends through insightful analysis and interpretation.
• Provide support and insight to effect performance enhancements in a timely manner across all business processes, irrespective of the department.
• Formulate strategies and guidelines (aligned to best business practices / protocols) to improve the claims area and overall business environment.
• Make recommendations and support the implementation of new business processes, new systems, and business processes relevant to the Claims and related service areas.

CLIENT

• Manage relationships of internal and external stakeholders relevant to claims matters.
• Share within the claims department and the broader business, thoughts and suggestions on potential performance and quality improvements related or unrelated to the portfolio responsible for and ensure the effective roll-out of identified improvements.
• Participate in matters affecting the broader business and provide input as and when required.
• Participate in industry and other professional networks / forums to ensure awareness of industry standards, trends and best practices in order to strengthen organisational and technical knowledge

PEOPLE

• Create awareness of the business unit’s strategic objectives and their alignment to the organisational strategic objectives.
• Ensure consistent compliance to company policies and procedures, corporate governance and relevant legislative requirements.
• Provide leadership, guidance, coaching and mentoring to employees reporting to this portfolio.
• Through ethics awareness strategies, comply, champion, and encourage ethic interventions in the organisation and team on ethics and the broader vision and strategy for transformation.
• Monitor on an ongoing basis the training and development needs of employees within the portfolio.
• Provide clear related succession plans for all key positions reporting directly to this portfolio to ensure that succession planning is achieved, and that employees in this portfolio are developed to achieve their objectives and goals.
• Manage the performance of staff within the expected levels of performance objectives and recognise and reward value-added performance in line with Investors in People (IiP) standards.
• Determine appropriate staffing levels within the department, taking cognizance of the constant growth and align to employment equity principles to achieve transformation targets and objectives in line with the business unit strategic plan.
• Provide transformation interventions on areas that require immediate attention in order to create harmonization and thereby accelerating performance.

FINANCE

• Implement and compile budgets to minimise expenditure in alignment with tactical delivery plans.
• Control the budget for the area, including the authorisation of expenditures and implementation of financial Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Plan and implement a cycle of medium-term improvements to drive pricing of services and products.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures : preventing illegal, unethical or improper conduct.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported willful acts of non-compliance to organisation policy and practice and report on findings.
• Communication skills (written and verbal)

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SUMMARY:

Are you ready to take the reins of an established, niche-focused actuarial team within a dynamic life insurance environment? This is your opportunity to guide capital strategy, elevate analytics infrastructure, and work at the forefront of cell-based insurance innovation—without sacrificing complexity or compliance integrity.

Recruiter:

Network Recruitment

Job Ref:

NFP015861/HN

Date posted:

Monday, June 30, 2025

Location:

Johannesburg, South Africa

SUMMARY:

Are you ready to take the reins of an established, niche-focused actuarial team within a dynamic life insurance environment? This is your opportunity to guide capital strategy, elevate analytics infrastructure, and work at the forefront of cell-based insurance innovation—without sacrificing complexity or compliance integrity.

POSITION INFO:

Actuarial Manager

The Role:

We’re looking for an experienced Life Actuary with deep SAM exposure and a passion for shaping solvency, capital, and risk models. You’ll lead a team responsible for core regulatory valuation, capital modelling, and actuarial insights across a diverse and evolving portfolio. This is not a traditional insurer and this is not a role for the passive. It’s where data meets design, and regulations meet innovation.

What You’ll Be Responsible For:

• Architect and enhance the SAM-compliant technical provisions and solvency models (Prophet mastery essential)
• Develop and implement actuarial governance processes for valuation, ORSA, and capital assessments
• Engage Auditors, senior leadership, and clients in strategic actuarial discussions
• Drive thought leadership in cell-based models, reinsurance optimisation, and future product structures
• Collaborate across finance, compliance, and onboarding to deliver proactive actuarial sign-off
• Lead regulatory change readiness (IFRS 17, Insurance Act, and Prudential Standards)
• Manage and mentor a technical team, embedding a culture of excellence and learning
  
  

• Fellow or Associate Actuary (Life)
• 6+ years of relevant experience in life insurance modelling, capital or valuation
• 3+ years in a team or people leadership role
• Technical wizardry with Prophet and discounted cash flow models
• Deep working knowledge of SAM, especially SCR breakdowns and capital requirements for life insurers
• Bonus: Cell-captive or multi-entity reporting experience
  
  

• Curiosity & Compliance: You’re comfortable in spreadsheets and boardrooms
• Vision & Detail: You can see beyond the numbers—but never miss a decimal
• Confidence & Collaboration: You speak your mind and listen twice as hard
  
  

• High-impact role with visibility and voice
• Work with diverse clients, regulatory frameworks, and actuarial complexity
• Lead future-facing initiatives in an evolving, agile actuarial function
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Sales
• Industries Advertising Services

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SUMMARY:

A leading player in the short-term insurance sector is seeking a

Recruiter:

Network Recruitment

Job Ref:

NFP015820/LLR

Date posted:

Tuesday, June 17, 2025

Location:

Johannesburg, South Africa

Salary:

Market related

SUMMARY:

A leading player in the short-term insurance sector is seeking a highly experienced and strategic professional to join their team as the Head of Technical Underwriting . This is a senior leadership role, reporting directly to the Chief Underwriting Officer (CUO), responsible for driving underwriting excellence, risk management, and product oversight across the business.

POSITION INFO:

Job Title: Head of Technical Underwriting

Key Responsibilities:

• Lead the implementation and continuous improvement of the underwriting strategy, standards, and governance practices.
• Oversee and enhance underwriting philosophy across products, including wordings, endorsements, proposal forms, mandates, pricing, and audits.
• Drive and manage reinsurance strategy (treaty and facultative), ensuring alignment and compliance across teams.
• Establish and uphold risk management practices across underwriting and claims functions.
• Ensure governance and compliance with all internal policies, audit requirements, and regulatory frameworks.
• Provide strategic support to product development and enhancement initiatives.
• Lead risk selection oversight, identifying areas for improvement and training across underwriting teams.
• Conduct and oversee internal audits related to underwriting and claims; implement findings and maintain robust audit plans.
• Deliver insightful reports and recommendations to leadership, highlighting underwriting trends and market intelligence.
• Provide technical underwriting support and guidance on complex cases.
• Develop training materials and facilitate technical development across teams.
• Represent underwriting in cross-functional executive and committee meetings.
• Support compliance with POPIA and promote a Treating Customers Fairly (TCF) culture.
  
  

• Bachelor’s Degree in Risk Management, Commerce, or a relevant business qualification.
• Minimum 10 years’ experience in short-term/special risk insurance, including:
• Technical underwriting;
• Claims handling;
• Risk management;
• Reinsurance (facultative and treaty);
• Governance, audit, and compliance; and
• Product development.
• Deep legal knowledge of insurance-related acts and regulatory requirements (e.g., Insurance Act, FAIS, and Prescription Act).
• Proven experience in leading and developing technical underwriting functions and managing multi-disciplinary teams.
  

• Seniority level Executive

• Employment type Full-time

• Job function Finance and Sales
• Industries Advertising Services

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Head of Customer support (Medical aid/insurance / Healthcare)

Recruiter:

Isilumko Staffing (JHB)

Job Ref:



Date posted:

Saturday, May 3, 2025

Location:

Johannesburg, South Africa

SUMMARY:

POSITION INFO:

A well known leader in pathology laboratories is on the lookout for an experienced, results driven, creative and ethical candidate to join them as Head of Customer Support (Senior management to Executive level).

Qualifications:

Matric

MBA / MBL

10 - 15 years' work experience within healthcare / medical insurance / medical technology industry

No less than 2 years' experience working as a Supervisor / Manager

Computer literate - CRM systems, D365, Connex1 and LIS (Laboratory information system)

Extensive medical knowledge

Proven track record of meeting deadlines, working under pressure and getting buy-in from stakeholders on decision making

Great track record as reference checks will be conducted upfront

Key skills:

Communication

Interpersonal

Project management

Decision making

Deadline driven

Customer orientated

Creativity

Brand awareness

Results driven

Accountability

Leadership

Stakeholder management

Networking

Innovative

Key performance areas:

Engaging with key stakeholders and nurturing those relationships

Change management

Contract management

Operations

Drive client satisfaction and client retention

Coaching and developing customer support agents

Develop and enhance customer support processes, to enhance the customer journey

Draft and implement customer support strategies

Budget management

Draft reports to support decision making

• Seniority level Director

• Employment type Full-time

• Job function Other
• Industries Advertising Services

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Join to apply for the Data Scientist – Investment & Short Term Insurance – Johannesburg – R550k to R750k per annum role at ExecutivePlacements.com - The JOB Portal

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Data Scientist –Investment&Short Term Insurance – Johannesburg – R550k to R750k per annum

Recruiter:

E-Merge

Job Ref:

NG60433

Date posted:

Friday, April 25, 2025

Location:

Johannesburg, South Africa

Salary:

750 000

SUMMARY:

Data Scientist –Investment&Short Term Insurance – Johannesburg – R550k to R750k per annum

POSITION INFO:

Join a financial services company as a Data Scientist transforming vast financial and short‑term insurance datasets into actionable insights for portfolio managers, analysts, and risk teams. You’ll build predictive models, automate due‑diligence workflows, and surface performance drivers—spanning traditional market data and insurer‑specific metrics such as claims frequency, loss ratios, and solvency capital requirements.

Responsibilities:

• Design ML/quant models for manager selection, risk attribution, alpha forecasting, and factor analysis—incorporating short‑term insurance KPIs (e.g., combined ratio, reserve adequacy).
• Build scalable pipelines (Python, SQL, Spark/Dask) that ingest, cleanse, and enrich multi‑manager and insurance data.
• Codify due‑diligence, performance‑benchmarking, and insurer‑health monitoring into reproducible frameworks.
• Deliver real‑time dashboards and APIs highlighting manager alpha and insurance‑portfolio risk exposure.
• Partner with PMs, analysts, risk, and actuarial teams to translate business problems into data‑driven solutions.
• Mentor junior analysts; promote best practices in ML‑Ops and model governance.
• Stay current on AI/ML trends across investments and InsurTech; pilot relevant techniques (e.g., telematics‑driven claims prediction, catastrophe risk modeling).
• Contribute to our cloud‑first stack (Azure/AWS, Databricks, Snowflake)
  
  

• Bachelor’s or Master’s in Data Science, Stats, CompSci, Math, or FinancialEngineering
• 5–7yrs hands on data science experience (finance preferred)
• Strong Python & SQL; expertise in ML libraries (Scikit learn, XGBoost, TensorFlow/PyTor
• Proven track record deploying models to production (CI/CD, monitoring, retraining)
• Cloud & big data know how (Azure/AWS, Spark, Databricks, Snowflake)
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Advertising Services

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3 days ago Be among the first 25 applicants

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POSITION INFO:

Responsible to drive compliance with IFRS 17 in the 1Life Corporate Actuarial

Recruiter:

The Recruitment Council

Job Ref:

Actuarial Manager | .

Date posted:

Thursday, June 19, 2025

Location:

Johannesburg, South Africa

Salary:

R900 000 - R1500 000

SUMMARY:

Actuarial Manager | Gauteng

POSITION INFO:

Responsible to drive compliance with IFRS 17 in the 1Life Corporate Actuarial

team. Provide actuarial technical support and develop models to calculate IFRS

17 results. In addition provide actuarial technical support and coach/mentor

junior analysts within the 1Life Actuarial team. Use

statistical models to analyze data and calculate the probability of pricing/

products.

EDUCATION

Bachelors / Honours degree in Actuarial Science or similar (Essential);

Passed all CT exams and CA1 (Essential)

JOB DESCRIPTION | ACTUARIAL MANAGER (1LIFE) July 25, 2024

Experience

5 or more years experience within the long term insurance industry (Essential);

Prophet experience (Essential);

Experience In IFRS 17 Model Building (Essential)

Managerial Experience

2 or more years experience of supervising and directing people and other

resources to achieve specific end results within limited timeframes (Essential)

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Finance and Sales
• Industries Advertising Services

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Actuarial Manager – Fellow of the Actuarial Society (Life)

Are you a qualified actuary ready to step into a leadership role that combines regulatory rigour with inventive thinking? We’re looking for a strategic Fellow or Associate Actuary with life insurance expertise to lead a high-performing actuarial team in a dynamic, niche insurance environment.

This isn’t a “tick-the-box” role. It’s for someone who thrives on complexity, influences capital and solvency strategy, and brings actuarial insight into the heart of business transformation.

Your Impact

• Lead the development and governance of SAM-compliant technical provisions and capital models
• Oversee regulatory valuations, ORSA, and capital modelling using Prophet and DCF methodologies
• Serve as the actuarial voice in boardrooms, auditor reviews, and with executive stakeholders
• Guide reinsurance strategies, new product structures, and model innovation — especially in cell-captive environments
• Mentor and grow a team of actuaries while embedding a culture of curiosity, rigour, and results
• Stay ahead of IFRS17, Prudential Standards, and Insurance Act compliance

What You Bring

• Fellow or Associate Actuary (Life) (not negotiable)
• 6+ years in life insurance valuations, modelling, or capital
• 3+ years in a leadership or team management role
• Deep experience with Prophet , SAM, and solvency capital requirement breakdowns
• Advantageous: Experience with cell-captive models or multi-entity reporting frameworks

Why This Role?

• High-impact portfolio with regulatory, financial, and client-facing exposure
• Collaborative, agile team culture where your ideas shape the actuarial roadmap
• Lead forward-thinking projects in one of the most dynamic corners of the life insurance space
• Hybrid work model

We are looking for a Senior Actuary in our top performing Life Structured Solutions Team to manage the high growth, multi-billion rand structured solutions portfolio. You will report directly to the Head of Structured Solutions Munich Reinsurance Africa Branch (MRAB) and closely collaborate with the Regional Structured Solutions Team covering the Asian Pacific, Middle Eastern and African regions. This role does not include any direct reports.

Your Role:

• Manage the financial performance of MRAB’s Structured Solutions reinsurance treaties.
• Identify and implement improvements to the financial and risk management processes monitoring the in-force reinsurance portfolio, ensure the infrastructures meet our evolving business needs.
• Perform experience and other investigations on the portfolio and make sound risk and profitability management recommendations.
• Coordinate with valuation teams, accounting teams, Regional Structured Solutions team and central units to fulfil the ongoing monitoring and reporting requirements
• Support the quarterly and annual Solvency II, IFRS and local statutory reporting (if applicable) of LH2 financial reinsurance transactions
• Provide up-to-date insights on the regulatory, market and economic factors that affect the performance of MRAB’s Structured Solutions’ portfolio.
• Ensure compliance with the relevant regulatory requirements of the portfolio and the Munich Re Group standards.
• Train and develop MRAB Structured Solutions team in the fields of risk and profitability management.
• Senior contributor to the development and implementation of MRAB Structured Solutions strategy goals .

Your profile:

• Actuarial Qualification: Fellowship of a recognised Actuarial Society.
• Minimum of 10 years’ experience in life insurance, reinsurance, actuarial consulting, corporate actuarial, financial reporting or life insurance auditing. Experience in insurance capital management or investment market analysis will be beneficial.
• Technically strong in accounting, financial reporting and actuarial concepts.
• Sound understanding of Life & Health insurance and reinsurance markets in South Africa and other Sub-Saharan African markets.
• Detailed knowledge in insurance and financial services regulatory requirements and insurance accounting standards.

• Life and Health Benefits
• Retirement Benefits
• Hybrid working environment
• Bonus Scheme
• Employee Assistance Program

At Munich Re, we embrace and value the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation of our open culture and spirit of partnership. It shapes how our teams are built and cultivated and how we are supported and developed. And at the center of this interaction is each of us.

OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human value. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

What do you get OUT?
• OUTsurance has been voted Top Employer South Afric a since 2022. Our people vision is to be a great company to work for where you always get something OUT.

We offer our employees:
• A winning, fun and inclusive company culture that embraces diversity.
• Great Rewards and Recognition programs.
• Benefits (Medical Aid, Pension fund, Group life and Disability benefits)
• Growth opportunities (we hire talent, train skill and promote values driven leaders from within)
• Emergency Panic-Assist through the OUTsurance app
• Employee wellness programs: Free Counselling, Legal Advice and Financial Coaching for you and your members of household.
• A chance to give back (Staff Helping SA OUT volunteer program) and much more

The OUTsurance Broker will receive the following:
• Fuel card, company laptop and a Cellphone
• Huge opportunities for career advancement within the company
• Comprehensive 4-week training program to equip you with the necessary skills and knowledge.
• Supportive and collaborative team environment.
• Access to sales support function

Role Overview
Our business product offering has grown significantly over the years which has led to the development of the OUTsurance Broker Tied Agent Model.
The incumbent of this position will be responsible for growing and developing the business insurance portfolio by building a book of short-term insurance. The individual will sell personal lines and Commercial lines by prospecting and canvassing for new business sales.

Competencies
• Self-starter and entrepreneur mindset
• Strong Business Acumen
• Communication (verbal and written) in English
• Analytical, Numerical & mathematical skills
• Team supervisory skills
• Confident and enthusiastic self-starter who can take initiative
• Must be able to work independently as well as part of a team - balances team and individual responsibility, provides and accepts feedback
• Problem-solving skill
• Relationship management skills
• Presentation and facilitation skills
• Resilience - Ability to work well under pressure in dynamic environment
• Flexible and adaptable
• Influential, concise, rational and practical communicator
• Creative flair and innovative thinker
• Discretion, judgment and high levels of trust

General:
• Completed Matric or National Senior Certificate
• Must have your own reliable vehicle with uninterrupted access to the vehicle
• Valid code B driver’s license
• 3 years of external sales experience in a face-to-face selling environment
• Experience in lead generation, cold calling, relationship management and opening doors

Should you have previous experience as a FAIS representative the following is non-negotiable:
• FAIS credits/Full Insurance Qualifications (depending on Date of first appointment - DOFA)
• RE5 (depending on Date of first appointment - DOFA)

The OUTsurance Broker will report directly to the OUTsurance Broker Regional Manager and will work closely with the wider Commercial team.
An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
Additional information