5,986 Administrative jobs in South Africa

An established and professional utilities management group is looking for a Client Service Administrator to join their team based in Bellville North, Cape Town.

1. Providing a high standard of client service.
2. Resolving customer queries and requests from incoming calls and email correspondence.
3. Fax and email accounts to clients on request.
4. General administrative and ad-hoc tasks.
5. Excellent knowledge of Excel and report writing ability essential.

1. Grade 12.
2. Previous experience in a client services environment in utilities will be an advantage.
3. Knowledge of customer service principles & practices.
4. Microsoft OS office literate.
5. Excellent problem-solving skills and able to perform under pressure.
6. Excellent client service.
7. Excellent business writing skills and telephone manner.
8. Fully Bilingual (Afrikaans and English).
9. Deadline and goal orientated.
10. Passion for service delivery.

Monthly plus Death And Disability Cover.

One of our clients is looking for a Quality Administrator in the Pinetown area.

Duties:

• Develop and maintain a quality management system documentation and the output data.
• Develop and maintain QMS documentation including procedures, flowcharts, work instructions and records.
• Assist in audits.
• Co-ordinate and manage customer complaints/feedback related to product service (CAR's and SCAR's).
• Collate data on various quality performance metrics.
• Creating charts and graphs on PowerPoint to present in QMS meetings.
• Assist in SHEQ campaigns and workshops.

• Quality, Business Administration or equivalent qualification.
• Grade 12.
• Clear criminal record.
• 2 contactable references.
• Proficient in Microsoft Office suite.
• 5 years experience within ISO quality environment.

• Responsible for the planning, management and leading our call center team to obtain a better and improve service quality. Assist in establishing call center objectives, provide administrators with opportunities to expand their knowledge of service, products and analyze call center data and focus on improving performance and processes in an effort to provide a one stop excellent service to our clients in terms of our client service strategy.
• Identify and fix process inefficiencies.
• Identify system inefficiencies and drive the resolution process with other internal stakeholders.
• Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
• Manage the implementation of standard/customised operating procedures, quality and service standards related to the applicable client service solution.
• Monitor and evaluate operational processes for quality and effectiveness and make adjustments as required.
• Manage a comprehensive client service function, ensuring timeous and accurate service delivery.
• Daily workflow management and effective resource planning, problems identified & resolved, Service Level Agreements adherence and production statistics.
• Implement and monitor the application of good governance principles, Treat Customers Fairly (TCF) principles and legislative compliance within the client services environment.
• Deliver quality and meaningful reports on client service within agreed time frames, identify and report new trends in the market, Identification and reporting of system related problems.
• Analysis data to identify trends, improve processes and allocate resources effectively.
• Review performance target in line with business objectives and realities to ensure optimal performance is maintained.
• Engagement/retention of clients within current portfolio.
• Effective and consistent service delivery and support to external clients in line with company values and TCF principles.
• Effective and consistent service delivery and support to all internal clients.
• Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.
• Define service practices which build rewarding relationships, encourage innovation and allow others to provide exceptional client service.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Create a positive work climate and culture.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and values.
• Advise on and support all people practices (e.g., Workforce Planning, Talent Acquisition and Management, Performance excellence, Reward and talent retention etc.) to ensure continuous improvement and drive strategy execution.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved.
• Encourage innovation, change agility and collaboration within the team.
• Support the building of the team’s capability in order to ensure that the team is equipped to strategically partner with business and provide leading solutions.
• Develop and monitor the regional budget.
• Implement sound financial controls and monitor and manage expenditure relative to budget.
• Take responsibility for the unlocking of operational efficiencies.
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical and improper conduct.
• Implement risk management, governance and compliance policies in own practice area.
• Manage governance and risk exposure liability.

• Matric or equivalent
• 6 -8 years' experience in the financial services industry
• 2 -3 years’ people management experience in an inbound Call Center environment

Negotiable

My client based in the upper highway area seeks a Systems Administrator to be based at their Head Office. The key areas are Networking, Installations, Upgrades, Troubleshooting, Installations of servers, Hardware and software support, Office 365, IT Technician L1/L3, Onsite and telephonic support.

• Monitor and manage the company’s corporate and commercial network (active directory).
• Monitor and manage company’s servers and services against agreed SLA (99.98% uptime).
• Monitor and manage the company’s database performance (drop partitions, check stored procedures/check max connections/long running queries/loading, etc.).
• Monitor and manage the company’s network security in compliance with EU’s GDPR directive and any related ISO specifications (Annual audits/pen tests/patches).
• Architect any new requirements to fulfil the company’s objectives.
• Manage all ITC related assets to ensure high availability.
• Interface with key suppliers.
• Oversite and design of monthly executive reports (BI reports).

• Minimum of 10 years’ experience.
• Must have CCNA accreditation.
• Strong networking/firewall/security knowledge.
• Strong Linux and Windows server knowledge.
• Virtual machine environment experience (Docker/Proxmox setup/installation and management knowledge).
• Strong DB administration knowledge for MySQL.
• Strong network and DB security understanding.
• Fortigate firewall experience an advantage.
• Live in the upper highway area and must have own reliable transport.
• Self-motivated and takes initiative.
• Strategic thinker and strong in observability culture.
• Ability to interface with all levels of employees within the group as well as strategic suppliers.

Only shortlisted candidates will be contacted.

We are seeking a highly skilled and motivated Systems Administrator to join our team. The ideal candidate will have a strong background in IT systems and network administration, as well as experience with cloud computing and virtualization technologies. The Systems Administrator will be responsible for maintaining our company's IT infrastructure, ensuring its security and reliability, and providing technical support to our employees.

RESPONSIBILITIES

1. Install, configure, and maintain operating systems, software, and hardware;
2. Monitor system performance and troubleshoot issues as they arise;
3. Perform regular system backups and ensure data integrity;
4. Manage user accounts and permissions;
5. Maintain network security and implement appropriate security measures;
6. Implement monitoring tools to proactively identify and address potential issues before they escalate;

EXPERIENCE

1. Bachelor's degree in Computer Science, Information Technology, or a related field
2. Minimum of 3 years of experience in IT systems and network administration
3. Experience with cloud computing and virtualization technologies, such as AWS or VMware
4. Strong knowledge of Windows and Linux operating systems
5. Familiarity with network protocols and security measures

SKILLS

1. Excellent troubleshooting and problem-solving skills
2. Ability to work independently and in a team environment
3. Excellent communication and interpersonal skills
4. Strong attention to detail and organizational skills

LAND RIGHTS MANAGEMENT UNIT: ADMIN OFFICER x 2

INTERNAL & EXTERNAL ADVERTISEMENT

NATIONAL OFFICE

Legal Aid SA is a National Public Entity; a key contributor to South Africa’s constitutional democracy, providing quality legal services to indigent and vulnerable persons. The organisation has a national footprint in all nine provinces. Legal Aid SA is a credible employer of choice, boasting Top Employer SA accreditation for 12 consecutive years. We offer an exciting Employment Value Proposition with opportunities for development, career growth and an inspiring workplace.

Applications are invited from persons interested to fill the above-mentioned position. The incumbent will be appointed on a permanent basis. These positions are based in Braamfontein.

POSITION PURPOSE

To provide administrative support to the Land Rights Management Unit in accordance with Legal Aid SA policies, procedures and standards.

KEY OUTPUTS

• Leading the way in conducting herself/himself in a professional manner and with dignity.
• Efficiently and accurately maintaining the record-keeping and filing system as per standard operating procedures.
• Take accurate minutes of meetings.
• Assist the Paralegal, Attorneys, Executive PA and stakeholders.
• Handle and pay bills efficiently and accurately.
• Maintenance and issuing of stationary in accordance with relevant Legal Aid SA procedures.
• Assist to monitor and maintain the inventory of assets within the Land Rights Management Unit.
• Coordinate and distribute reports and other documentation in support of the Land Rights Management Unit.
• Ensure that physical assets are reconciled to each individual office list on a monthly basis.
• Ensure proper maintenance of registers, including fixed assets, tools and equipment registers.
• Maintenance of office equipment, computer points, computer equipment and telephone lines.
• Arrange meetings as requested by the Legal Executive, Senior Attorney, Junior Attorney and Paralegal.
• Ensure that leave reconciliations are done quarterly as per set format.

COMPETENCIES (SKILLS, KNOWLEDGE AND ATTRIBUTES) REQUIRED

• A recognised Grade 12 (Std 10) certificate plus Diploma or Degree in Administration/Finance.
• Twelve (12) months’ practical office administrative experience.
• Good written and verbal communication skills.
• Professional report writing.

Basic Salary: Level 5 (R173,703.00) plus benefits per annum

A detailed curriculum vitae reflecting practical application of the position outputs and the required competencies as advertised must be submitted by close of business on 12 October 2021 , quoting the reference number LRU/AO/23/09/2021 in the subject line to or apply online at .

Enquiries to Eulender Mafolo, Tel:

The employment decision shall be informed by the Employment Equity Plan of Legal Aid SA. It is Legal Aid SA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer/promotion/appointment will promote representivity in line with the numerical targets as contained in our Employment Equity Plan. Legal Aid SA reserves the right to withdraw posts or not to make an appointment, if by doing so, the interests of Legal Aid SA will be best served.

Legal Aid SA is a National Public Entity; a key contributor to South Africa’s constitutional democracy, providing quality legal services to indigent and vulnerable persons. The organisation has a national footprint in all nine (9) provinces. Legal Aid SA is a credible employer of choice, boasting Top Employer SA accreditation for fourteen (14) consecutive years. We offer an exciting Employee Value Proposition with opportunities for development, career growth and an inspiring workplace.

Applications are invited from persons interested to fill the above-mentioned position. The incumbent will be appointed on a permanent basis. The position is based in Mbombela.

• Manage the local office processes in respect of finance, human resources, communications and legal administration within a matrix environment.
• Manage administrative functions from a compliance and operational effectiveness approach.
• Management of the local office Manual and Standard Operating Procedures (SOPs) for the local office and advise on application.
• Ensure the implementation of new/revised Policies and Procedures and monitor adherence thereof.
• Together with the management team, identify risks facing the office and ensure effective mitigation against such risks.
• Management oversight of Business Intelligence (BI) reports to accurately reflect the status of strategy implementation.
• Management and monitoring of local office contracts to ensure compliance and value for money.
• Management and monitoring of the correct use of petty cash.
• Management of infrastructure and fixed assets.
• Manage procurement and payments (sourcing quotes from suppliers, processing of invoices, orders, et cetera).
• Management of over and under expenditure to ensure budgetary control.
• Efficient vehicle and fleet management.
• Manage a diverse team to ensure efficiencies and accountability.

• National Senior/Matric certificate, and three (3) year Financial Management/Accounting tertiary qualification (NQF 6/National Diploma).
• Supply Chain Management qualification will be advantageous.
• A valid driver’s licence.
• Five (5) years of administrative experience.
• Two (2) years of relevant management experience.
• Supply Chain Management experience.
• Understanding and application of basic computer software packages.
• Ability to develop and implement operational plans.
• Leadership and problem-solving skills.
• Resource and risk management.
• Business writing and project management skills.
• Ability to compile and interpret reports and statistics.
• Knowledge of the core administration, human resources, communication and financial disciplines and how to implement and leverage these within a matrix business environment: for example; working knowledge of the Constitution, Public Finance Management Act (PFMA), National Treasury Regulations, Legal Aid SA Act and other relevant Statutes.
• Working knowledge of all employment-related Acts and functional ability in utilisation of electronic systems and technologies.

SALARY: Level 11 (R766,584.00) all-inclusive package per annum

A detailed curriculum vitae reflecting practical application of the position outputs and the required competencies as advertised must be submitted by close of business on 04 April 2023 , quoting the reference number MBOM/AM/17/03/2023 in the subject line to or apply online at .

Enquiries to Sipho Ndhlovu, Tel:

The employment decision shall be informed by the Employment Equity Plan of Legal Aid SA. It is Legal Aid SA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer/promotion/appointment will promote representivity in line with the numerical targets as contained in our Employment Equity Plan. Legal Aid SA reserves the right to withdraw posts or not to make an appointment, if by doing so, the interests of Legal Aid SA will be best served.

APPLICANTS NOT CONTACTED WITHIN TWO (2) MONTHS MAY CONSIDER THEIR APPLICATION UNSUCCESSFUL.

Overview

The position involves supporting and maintaining Linux-based infrastructure for a global client base. The administrator will be responsible for monitoring systems, responding to alerts, resolving incidents, and performing root cause analysis. The role includes working with various tools and environments, documenting processes, and collaborating with technical teams to ensure system stability and performance.

• Monitor systems, respond to alerts, resolve incidents, and perform root cause analysis
• Document processes and collaborate with technical teams to ensure system stability and performance

• 3–5 years of Linux systems administration experience
• Strong troubleshooting and scripting skills
• Familiarity with monitoring tools and multi-environment setups
• Ability to work independently and communicate effectively

In the fast-paced world of pharmacy, efficient communication is key to providing exceptional patient care. Medipost Pharmacy is seeking to recruit a M02 Mailbox Manager in the Order Processing Department. A tool designed specifically for pharmacists like you! Join us in transforming the way you manage your pharmacy communications.

1. Ensure that all employees understand and apply proper patient care as per GPP (Good Pharmacy Practice) regulation.
2. Ongoing training of employees on pharmacy acts, pharmacist code of conduct, and GPP.
3. Engagement with pharmacist assistants (Clinical enquiries, training, coaching).
4. Ensure compliance with the POPIA (Protection of Personal Information Act) regulations.
5. Allocation of mailbox work and Action Diaries.
6. Analysing of daily BIS reporting.
7. Managing daily output.
8. Managing individual output as per expected levels.
9. Out of Stock engagement with Fund Manager.
10. Horizontal report-weekly and monthly monitoring.
11. ESS-managing of leave together with output compliance.
12. Planning and capturing of daily estimated overtime and reporting on overtime budget.
13. Reporting of system issues to correct liaison (IT, HR, finances).
14. Recruitment – follow up on vacancies with Fund Manager.
15. High Potential Staff coaching.
16. KPA ratings and discussions.
17. Prioritising of urgent parcels.
18. St 71/72, OUT of WIP reports.
19. Monitoring of staff’s monthly telephone accounts.
20. SOP reviews and Training.
21. Stock management - assist with efficient management of short dated stock, out of stocks, and stock returns.

Matric

B. Pharm

2-5 years management experience

SAPC

Training on company system (e.g. Medipost App, on-line authorisation system and procedure, ESS, etc.)

• Fluent in Afrikaans and English.
• Verbal and written communication skills.
• Accuracy.
• Data capturing skills.
• Interpersonal skills and relationship building skills.
• Time management.
• Able to handle pressure.
• Analytical.
• Numeracy.
• Problem solving.
• Deadline oriented.
• Confidentiality.
• 2 years Responsible Pharmacist experience.

• Willingness to work overtime when required by management.
• Continuous professional development – attending training or forums.
• Initiate the group pharmacist-initiated activities.
• Willingness to assist with stock take if required at least once per year.
• Willingness to assist or attend training in other departments such as the Walk-in Pharmacy and Production.
• Inter-departmental training and assistance as needed.
• Initiation of team building activities.
• Drive KPAs as per KPA scorecard.
• Reduction in error logs.

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.”

“We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; the more inclusive we are, the better our work will be. Should you however not hear from us within a period of 2 weeks, you can consider your application unsuccessful.”