1,351 Administrative jobs in South Africa

The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.

What you will love doing in this role

• Enhancing customer interactions by creating a positive and engaging sales and service experience that builds lasting relationships and meets customer needs.
• Provide in-depth product and process knowledge , ensuring customers receive accurate information and guidance to make informed decisions.
• Oversee store visual merchandising and maintain excellent housekeeping standards, ensuring the store is aesthetically pleasing, organized, and in line with brand guidelines.
• Manage goods returns and store administration, ensuring efficient handling of returns while keeping store processes and documentation up to date.
• Monitor catalogue stock management , ensuring inventory levels are accurate and aligned with the latest product offerings.
• Perform daily stock management duties to maintain optimal inventory levels and ensure smooth store operations.
• Manage day-to-day administration and reporting, ensuring all necessary documentation is up to date and operational goals are tracked effectively.
• Maintain general housekeeping standards throughout the store, ensuring a clean, safe, and organized environment for both customers and staff.
• Guide the customer journey , including

Reference Number

HCH-3030

Description

The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.

What You Will Love Doing In This Role

• Enhancing customer interactions by creating a positive and engaging sales and service experience that builds lasting relationships and meets customer needs.
• Provide in-depth product and process knowledge, ensuring customers receive accurate information and guidance to make informed decisions.
• Oversee store visual merchandising and maintain excellent housekeeping standards, ensuring the store is aesthetically pleasing, organized, and in line with brand guidelines.
• Manage goods returns and store administration, ensuring efficient handling of returns while keeping store processes and documentation up to date.
• Monitor catalogue stock management, ensuring inventory levels are accurate and aligned with the latest product offerings.
• Perform daily stock management duties to maintain optimal inventory levels and ensure smooth store operations.
• Manage day-to-day administration and reporting, ensuring all necessary documentation is up to date and operational goals are tracked effectively.
• Maintain general housekeeping standards throughout the store, ensuring a clean, safe, and organized environment for both customers and staff.
• Guide the customer journey, including

BA Personal, a specialist in our field of expertise with extensive experience in placing niche and specialized roles both nationally and globally, is known for attracting and representing high-caliber candidates. Our clients are diverse leaders in their respective industries and representatives across all business sectors.

We are looking for a highly experienced EXECUTIVE ASSOCIATE with a strong consulting background.

If you have an entrepreneurial mindset, are hungry for growth, appreciate calculated risks, and can assume responsibility for bringing strategic projects to life, then this role will liberate you to realize your full potential.

Areas of responsibility may include but are not limited to:

• Strategic debate that informs the direction and deliverables of the division;
• Detailed research and analysis to provide substance to the ideas and direction of the executive team;
• Project management of strategic initiatives on a cross-business and cross-functional basis;
• Management of business reporting governance and compliance for the business to internal and external stakeholders;
• Compilation of presentations and speeches for delivery by the Chief Growth Officer to both internal and external audiences;
• Collaborate closely with the Social Media team to bring awareness and visibility to the work being executed;
• Input into operational design and process efficiencies;
• Preparation of proposals for strategic partnerships, new business, and new products for both external and internal distribution.

As an Executive Associate to the Chief Growth Officer, you will:

• Co-develop and drive the New Markets business strategy alongside the New Markets Executive team;
• Take ownership of projects that support the realization of the business strategy;
• Collate, analyze, and draw insights on business performance for the New Markets area;
• Identify, negotiate, and realize new business opportunities with internal and external partners;
• Participate in strategic debate on an Executive Level;
• Enable, coordinate, and operationalize the strategic initiatives of the executive management teams;
• Collate and drive preparation for various governance forums for the New Markets area;
• Provide high-level support to the General Manager in the execution of her responsibilities.

• Relevant degree/s at postgraduate level or higher, with a strong analytical or business focus.
• A proven, excellent track record of demonstrating the use of these skills in delivering projects and adding value to businesses and clients.
• Six to ten years of business experience, preferably in a consulting leadership role or strategy function.
• International exposure - projects and/or business.
• Extensive business and/or technical experience with a proven track record of innovation, entrepreneurship, delivery, and performance.

Senior Admin Controller

Permanent

Midrand

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose
Manage the full operational financial accountingfunction and controls of the Vector Midrand businessunits. This role covers both the VCSas well as PBCS business models and provides support to the Operational managementteams at these sites. Ensures that allrelevant KPI’s are met.

Key Responsibilities

Assets& CAPEX

• Ensure that Assets are tagged and verified twice a year.
• CAPEX completed and tracked in accordance with Policies and Procedures.
• Ensure adequate measure in place to track and trace movement of moveable assets, including gate controls.

Pallet Control -Midrand

• Assist the Groceries division with Pallet management as per operational requirements.
• Through the Regional pallet management team, assist Groceries with the exchange and tracking of surplus pallets between intercompany sites to reduce CHEP costs.

Reporting – Analysis andmonthly/weekly reporting

• Compile and analyze monthly measurement reports and reports back on relevant KPI’s set for the business.
• Manage and improve on weekly KPI’s.
• Analyzing, reporting & providing commentary on financial results: MEBIT & OPEX.
• Analytical reporting to assist Operations in decision making for Midrand.
• Weekly analysis of transport related charges.
• Reviewing of Operational register – for variable and fuel billing.
• Analyze daily plan and report/highlight High C/KG deliveries and customers.
• Maintain the Fleet reports for Unitrans and subcontracted fleet at Groceries.
• Review & charge daily claims to stakeholders.
• Manage the daily processing of sundry creditors and claims.
• Provide support to the operation: Computation of operational statistics and reporting.
• Conducting of Monthly Profit & Loss meeting: Reporting on Midrand financial results.

Audit

• Assist internal and external audit teams as and when required.
• Keep audit items to a minimum and ensure no re-reports of previous audit items.

Financial Management and controls

• Ensure compliance with Vector Policies and Procedures, including compliance with Levels of Authority.
• Stock control – ensure adequate measures exists to effectively manage the stock at the Midrand site.
• Final stock reports to be signed off by LM, AC and RFE.
• Ensure adequate controls over GRV process.
• Track verification of all POD’s.
• Manage the shorts/over stock claims between Groceries and 3PL’s.

Team Coordination

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and clients’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Champion training and development of self and others through utilizing available training opportunities or contributing to the development of new training solutions relating to product costing in collaboration with national training specialists.
• Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
• Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.

KPI’s

• Accuracy and relevance of business KPI’s and associated reporting.
• Control register accuracy.
• Stock count coverage and accuracy.
• Audit support and compliance.
• Training coverage.
• System accuracy.

Key Relationships

Internal

• Senior Procedures Controller.
• Regional operations and finance team members.
• System analysts.
• Project managers.
• Group internal audit team.

External

• External auditors.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Minimum of a B.Com, CIMA or relevant financial qualification.
  
• Minimum of 3 years’ experience in a similar environment with staff management experience.
  
• SAP and BW highly recommended and preferable.
  

Skills and Competencies

• Be brilliant at the basics.
  
• Face the brutal facts.
  
• Smash the silos.
  
• Lead with integrity, respect and energy.
  
• Be curious and challenge change.
  
• Take accountability for results and people.
  

Knowledge

• Financial and management accounting knowledge.
  
• Internal control and internal audit methodology.
  
• Vector operations – VCS, PSD & PBCS preferrable.
  
• SAP.
  
• BW.
  

Skills

• Verbal and written communication.
  
• Computer literacy.
  
• Report writing.
  
• Interpersonal.
  
• Logical thinking.
  
• Problem solving.
  
• Decision-making.
  
• Analytical thinking.
  
• An understanding of multiple key performance indicators, inter-relationship and bottom-line sensitivity.
  

Attributes

• Initiative and assertive.
  
• Tolerant of stress and pressure.
  
• Attention to detail.
  
• Deadline driven.
  
• Able to prioritize.
  
• Able to leverage technology.
  
• Organizational awareness.

We look forward to hearing from you!

Listing reference: jse_

Listing status: Online

Apply by: 2 December 2024

Job category: Banking, Finance, Insurance. Stockbroking

Contract: Permanent

Remuneration: Market Related

EE position: Yes

The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

To develop and support software that is specific to the needs of the JSE to help the business achieve its strategic objectives.

Results Delivery

• Contribute to crafting of departmental business plan to ensure delivery of focus areas for the year in support of IT strategy.
• Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets.
• Provide input into the formalisation of the divisional budget.
• Manage allocated budget by tracking costs.

Stakeholder Relationship Management

• Build a strategic network of thought leaders and relationships utilising social media, attending and presenting at conferences and training interventions.
• Maintain ongoing collaborative relationships with the business to ensure proper understanding of customer needs and delivery of appropriate solutions.
• Familiarise self with business requirements by attending relevant meetings with associates to share knowledge and play the expected role in various projects.
• Comply with Service Level Agreements by ensuring applications are developed, implemented, and supported in line with cost, quality, and timelines.

Process Management

• Manage own delivery against agreed delivery plan and set timelines, identifying obstacles to delivery and taking appropriate action as required.
• Receive business requirements and conduct technical impact analysis to understand the impact of required process changes.
• Develop software to meet business requirements utilising relevant coding design patterns.
• Conduct unit testing of the code to ensure it fulfills business functional requirements.
• Create supporting documentation to ensure accessible references detailing how the application was developed and tested.
• Assist with the deployment of the application into production by providing relevant documentation for deployment.
• Support the business during user acceptance testing by resolving any queries and defects.
• Support production queries by resolving any issues to ensure system availability.
• Ensure availability for disaster recovery, health checks, or any weekend environment checks.
• Ensure all audit findings in the operations environment are closed timeously.
• Provide a stable production environment that is predictable and reliable.
• Conduct requirement analysis and planning on new work requests/projects from business.
• Ensure change process is followed and test evidence provided for production changes.
• Automate processes where possible to minimize manual work.

Self-Management

• Improve personal capability and professional growth relating to field of expertise, in line with JSE objectives.
• Keep abreast of changes in legislation or standards by conducting research.
• Upskill team and other professionals by sharing knowledge and research results.
• Display professional conduct and adherence to required technical standards.
• Ensure self and team members have the required skills and expertise by assessing gaps and creating development plans.
• Engage with team to motivate better performance and value diversity.

Transformation and Innovation Contribution

• Analyse, research, develop and implement improvement/innovative ideas and solutions contributing to divisional and JSE results.

• Degree/Diploma in Information Technology.
• Any other technical certificates.
• 5 years’ experience using multiple Microsoft technologies and platforms.

• Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email).
• Source code management.

• Job Title: Managing Partner, Southern Africa Associate
• Location: South Africa (with travel as needed)
• Company: Africa Label Group (ALG)

Africa Label Group (ALG) is a leading international development consulting firm established in 1999, dedicated to enhancing sustainable growth and development across the African continent. Our expertise spans a variety of sectors, including infrastructure, governance, health, education, and economic development, enabling us to deliver innovative solutions tailored to the unique challenges faced by countries in the region. To learn more about our mission and projects, please visit our website at

ALG is seeking a dynamic and experienced Managing Partner for its Southern African branch, responsible for overseeing operations and driving strategic initiatives across the countries of the region. The ideal candidate will possess a deep understanding of the Southern African socio-economic landscape, coupled with a proven track record of leadership in international development consulting. This role demands a visionary leader who can foster relationships with government entities, development partners, and local stakeholders to advance ALG’s mission and objectives.

• Develop and implement a comprehensive strategic plan for the Southern Africa region in alignment with Africa Label Group’s overall vision and goals.
• Identify and pursue new business opportunities, partnerships, and funding sources to expand the company’s portfolio in Southern Africa.
• Oversee all aspects of operational management within the Southern African branch, ensuring efficient and effective delivery of consulting services.
• Coordinate project planning, execution, and evaluation, ensuring quality standards and compliance with international best practices.
• Lead, mentor, and manage a diverse team of professionals, fostering a collaborative and high-performance culture.
• Promote professional development through training, workshops, and continuous learning opportunities for team members.
• Build and maintain strong relationships with key stakeholders, including government officials, NGOs, private sector partners, and community organizations.
• Represent Africa Label Group at regional forums, conferences, and meetings to enhance the organization’s visibility and create networking opportunities.
• Manage the financial performance of the Southern African branch, including budgeting, forecasting, and financial reporting.
• Ensure compliance with financial regulations and company policies, while identifying opportunities for cost optimization and revenue enhancement.
• Establish robust monitoring and evaluation frameworks to assess project impacts and outcomes.
• Utilize data-driven insights to inform decision-making and improve program effectiveness.

– Master’s degree in International Development, Business Administration, Public Policy, or a related field.
– Minimum of 10 years of experience in international development consulting, with at least 5 years in a senior leadership role.
– Proven expertise in managing programs and projects within the North African context, with a strong understanding of regional dynamics and cultural nuances.
– Demonstrated ability to develop and implement strategic initiatives that drive organizational growth and impact.
– Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
– Strong financial acumen and experience in budget management and reporting.
– Fluency in English is required; proficiency in local languages is highly desirable.

At Africa Label Group, we are committed to driving meaningful change across the continent. As the Managing Partner for Southern Africa, you will have the opportunity to lead transformative projects that impact communities and contribute to the sustainable development of the region. We offer a competitive salary and benefits package, along with a collaborative work environment that values innovation and dedication.

If you are a passionate leader with a vision for development and a commitment to making a difference in East Africa, we invite you to apply for this exciting opportunity.

Interested candidates should submit their CV and a cover letter detailing their relevant experience and vision for the role. Upload your application documents into the ALG recruitment system. Applications will be accepted until January 31, 2025.

Africa Label Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

● Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating

access to dignified, meaningful work in communities worldwide.

● We are a global team united by our desire to connect diverse people with shared values for a bolder

impact.

● We employ just over a thousand team members across five countries and we want to employ over

5,000 people by 2027, if not sooner.

● Meaningful connections start with AUTHENTICITY

● We do our best work by being CURIOUS

● We grow by remaining DYNAMIC

● Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE

● At the heart of great partnerships, we’ll always find EMPATHY

As the Director, CX Practice & Support Ops, you will play a pivotal role in transforming Boldr’s Client

Experience (CX) division into an outcome-focused, AI-enabled organization. You will guide how we deliver

exceptional client outcomes by embedding best practices across our specialized services, incorporating AI

& other technology, and drive continuous improvement and compliance in our Service Delivery operations.

You will elevate our Strategic Business Units (SBUs) to be outcome-oriented, ensure the consistency and

effectiveness of our SOPs, QA, and training, to drive operational excellence and scalability across the

Customer Support SBU, and Technical and Data Services SBU. You will own end-to-end Customer journey

mapping, and embed the voice of the Customer and Client into our SOPs. Your leadership will be the

flywheel that enables our frontline service delivery teams to move faster, smarter, and with greater impact

for our clients.

● SOP Governance & QA Excellence:

Lead the creation, maintenance, and governance of SOPs ensuring process consistency and clarity

across Boldr’s specialized service lines. Oversee QA frameworks and insights to drive continuous

improvement.

Build each SOP to incorporate defined CX outcomes and metrics (such as CSAT and NPS),

ensuring governance is connected to both process improvement, SLAs, as well as Customer &

Client outcomes.

● Training & Upskilling:

Assess and actively report out on training consistency across delivery team members. Design and

implement scalable training and development initiatives, as well as “customer empathy workshops”

to equip teams with the skills needed to have a CX mindset, Client & Customer orientation, and be

prepared for AI-enabled delivery. Elevate CX leaders and delivery teams into outcome-focused

leaders aligned with Boldr’s mission.

● AI Enablement & Process Innovation:

Partner with both the Snr Director of CX Strategy & Solutions, and the Lead Solutions Architect, to

define, implement, and monitor AI standards across delivery processes. Drive initiatives that

improve efficiency and client outcomes through AI, process enhancements, and CX innovations.

● Performance & ROI Monitoring:

Design and track key operational metrics to measure the ROI of process improvements and

training initiatives. Ensure data-driven decisions are made to enhance client and team outcomes.

Help our leaders share deep insights and recommendations, using data to share stories that

resonate with Client outcomes and success.

● Leadership Collaboration:

Work closely with the Directors of the CX SBUs to align practice standards with day-to-day

operations. Serve as a coach and partner to CX leaders and delivery teams to align execution with

client outcomes.

YOU WILL…

● Possess a deep and demonstrable understanding of the Customer Experience landscape,

evidenced by your progressive roles and focus on CX strategy and operations.

● You are customer & client centric, not just operations centric

● Are a strategic and results-oriented leader with a proven ability to translate vision into actionable

plans and deliver tangible outcomes.

● Collaborative leader capable of working effectively across teams to achieve shared objectives.

● Proactive and take ownership of initiatives, driving them to successful completion.

● Have deep experience in CX operations, process design, and continuous improvement within a BPO

or CX-led environment.

● Are passionate about leveraging AI and technology to elevate delivery and client outcomes.

● Are an excellent coach and mentor, able to elevate others while building scalable frameworks.

● Thrive in dynamic environments, embracing change and complexity with clarity and energy.

● Are data-driven, using insights to drive improvements and track ROI.

YOU HAVE…

● Significant senior leadership experience within Customer Experience, with a demonstrable track

record of developing and implementing successful CX strategies.

● Experience engaging with and presenting to C-suite executives and other senior stakeholders, with

the ability to build rapport and influence decision-making.

● Familiarity with evolving service delivery models and the ability to optimize them for scalability and

client value.

● Proven experience in leading CX practice, process improvement, or operational excellence

functions.

● Experience leading customer and client journeys to drive CX transformation

● Expertise in designing and governing SOPs, QA frameworks, and training programs.

● Experience partnering with AI and automation teams to embed technology into delivery.

● Strong track record of coaching leaders and building high-performance teams.

● Ability to translate operational insights into client-facing outcomes.

● A commitment to continuous learning and innovation in the CX and BPO industry.

Get AI-powered advice on this job and more exclusive features.

We're Hiring: Amazon Agency Listing Copywriter & Catalog Associate

Multilingual. AI-savvy. Amazon-fluent.

Are you passionate about words that

We're Hiring: Amazon Agency Listing Copywriter & Catalog Associate

Multilingual. AI-savvy. Amazon-fluent.

Are you passionate about words that convert and listings that rank ? Do you love the intersection of creativity, data, and tech — and want to craft product copy that gets seen and sold across global Amazon marketplaces?

And do like to solve Amazon related problems in Seller Central?

At Rankona Mazon , the leading Amazon agency in the Nordic, we're on the lookout for a Listing Copywriter & Catalog Associate to join our growing team of e-commerce strategists, brand builders and Amazon experts. You'll play a key role in shaping how products appear, speak and perform across Amazon — using both your creative talent and your data-driven mindset.

This is NOT a standard copywriting job — it's a unique hybrid where AI , SEO , multilingual localization , and Amazon catalog knowledge all come together. If that excites you, keep reading.

What You'll Do

• Write high-converting and marketplace-compliant Amazon listing copy (titles, bullets, descriptions, A+ content).
• Use AI tools like ChatGPT to ideate, scale, and polish content faster and smarter.
• Conduct keyword research using Helium 10, including competitive analysis and keyword prioritization.
• Adapt copy for multiple Amazon marketplaces and languages, ensuring listings feel native, relevant, and search-optimized.
• Collaborate with our catalog and strategy team to upload, structure, and optimize listings in Seller Central.
• Continuously improve live listings by tracking performance data, seasonal shifts, and keyword trends.
• Bonus if you understand how to work with Search Query Performance reports to find opportunities for ranking and conversion gains.
  
  

• A person who loves the combination of both writing high converting copy that helps the listings to rank organically and sell, as well as solving the day to day issues that comes with selling on Amazon
• A sharp communicator with native or fluent English and a love for clarity, persuasion, and conversion.
• You have experience writing Amazon listings that follow marketplace best practices and drive real sales.
• Comfortable working with AI — not as a crutch, but as a creative accelerator.
• You understand the Amazon ecosystem, Seller Central workflows, and the importance of catalog accuracy.
• You can localize content, not just translate — making sure it feels native while keeping SEO strong.
• You're comfortable juggling multiple languages and listings without losing detail.
  
  

• Proven ability to create high-converting Amazon listing copy in line with marketplace guidelines
• Strong experience using AI writing tools (e.g., ChatGPT) to streamline and optimize copy creation
• Skilled in Amazon keyword research using Helium 10, including competitor analysis and keyword prioritization
• Ability to write and adapt listing content for multiple Amazon marketplaces/languages
• Experience with Seller Central and understanding of Amazon catalog structure and content fields
• Competence in translating and localizing product copy, maintaining both SEO relevance and native fluency
• Ability to optimize existing listings based on updated keyword trends, seasonality, and performance metrics
• Familiarity with Amazon Search Query Performance reports (advantage) for identifying high-potential keywords
  
  

• Fluent/native English (required)
• Basic German (required)
• Bonus if you also know some Spanish, French, Italian or Swedish

• Seniority level Entry level

• Employment type Full-time

• Job function Administrative
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Rankona Mazon by 2x

Get notified about new Copywriter jobs in South Africa .

Johannesburg, Gauteng, South Africa $8.50-$.50 5 days ago

Cape Town, Western Cape, South Africa 800.00- 1,000.00 4 weeks ago

Johannesburg, Gauteng, South Africa 8.50- 9.50 4 days ago

City of Johannesburg, Gauteng, South Africa 2 days ago

Pretoria, Gauteng, South Africa 2 weeks ago

South Africa ZAR60,000.00-ZAR120,000.00 3 weeks ago

City of Cape Town, Western Cape, South Africa 2 weeks ago

Pretoria, Gauteng, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa 2 weeks ago

Pretoria, Gauteng, South Africa CA$3 ,000.00-CA 42,000.00 1 month ago

Johannesburg, Gauteng, South Africa CA 30,000.00-CA 42,000.00 1 month ago

Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 2 weeks ago

Cape Town, Western Cape, South Africa CA 30,000.00-CA 42,000.00 1 month ago

Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 800.00- 1,000.00 2 weeks ago

Johannesburg, Gauteng, South Africa $8 0.00- 1,000.00 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

NATIONAL OFFICE – BRAAMFONTEIN (FINANCE DEPARTMENT)

Legal Aid SA is a National Public Entity; a key contributor to South Africa’s constitutional democracy, providing quality legal services to indigent and vulnerable persons. The organisation has a national footprint in all nine (9) provinces. Legal Aid SA is a credible employer of choice, boasting Top Employer SA accreditation for 16 consecutive years. We offer an exciting Employee Value Proposition with opportunities for development, career growth and an inspiring workplace.

Applications are invited from persons interested to fill the above-mentioned position. The incumbent will be appointed on a permanent basis. The position is based at the Legal Aid SA National Office in Braamfontein, Johannesburg.

KEY OUTPUTS

• In partnership with Management Exco and Senior Management, lead research, review and develop Legal Aid SA’s Property Management strategy, policy, plan and standard operating procedures to ensure that resources are economically and optimally utilised.
• Manage Legal Aid SA‘s immovable property portfolio, including the tendering process for the acquisition of new properties, procurement of refurbishment, procurement of office leases and contracts thereof.
• Liaise with landlords for leased property, service providers and contractors.
• Ensure that the space procured and occupied is as per the approved norms and standards for the organisation.
• Lead and oversee property-related projects, including refurbishments, relocations and infrastructure upgrades.
• Attend to all operations and maintenance issues for the property portfolio.
• Manage rental rates to ensure market-relatedness and cost-effectiveness.
• Manage and ensure that the BAC reports for procurement and renewal of leases are prepared, submitted and approved.
• Manage lease information to align with what has been agreed upon by landlord and tenant.
• Manage and coordinate to ensure that new buildings are properly refurbished as per the tenant’s specification.
• Ensure building compliance with building regulations and that landlords adhere to their end of the bargain on maintenance issues.
• Ensure proper documentation, governance and reporting mechanisms are in place.
• Implement project management best practices to ensure timely and cost-effective project completion.
• Manage internal and external queries relating to office accommodation, ensure timeous responses that are to the client’s satisfaction.
• Report on a monthly/quarterly basis (both verbal and written) to all committees and Management as and when required.
• Engage with internal and external stakeholders, including the National Treasury, Department of Public Works, municipalities and legal advisors.
• Conduct property training and workshops for Administration Managers in provinces.

COMPETENCIES (SKILLS, KNOWLEDGE AND ATTRIBUTES) REQUIRED

• Recognised Degree/Diploma in Property Management, Real Estate, Law, Public Administration or equivalent.
• Ten (10) years of property management experience within a national organisation; five (5) at Management level.
• Five (5) years of experience in property acquisition, leasing and infrastructure project management in the public sector.
• Minimum of two years experience in leading and managing staff.
• Experience in managing large property portfolios, lease negotiations and Government asset management.
• Experience that would assist the incumbent in driving a service excellence mindset and building relationships nationally.
• At least two years of experience in managing different projects simultaneously.
• In-depth knowledge of the property portfolio management discipline and how to implement and leverage these within a national environment.
• Working knowledge of the PFMA regulatory framework, National Treasury Regulations, Legal Aid SA Act, building regulatory requirements, Occupational Health and Safety requirements and other relevant Statutes.
• Functional ability in the utilisation of electronic systems and technologies.
• Ability to multitask.
• Able to create “functional integration” between Legal Aid SA operational needs and its users.
• Able to partner with Management to support the achievement of strategic objectives relating to property.
• Effective working relationship with Management and other business units nationally.
• Strategic Thinking: Ability to align property management with organisational and governmental objectives.
• Negotiation & Communication: Ability to engage with Government entities, service providers and stakeholders.
• Risk & Contract Management: Knowledge of legal contracts, property agreements and risk mitigation.
• Excellent organisational, planning and resource allocation skills, business acumen and the ability to deal with demanding compliance issues and meet demanding deadlines, while managing projects optimally.
• Financial and administrative skills to ensure value-added deliverables.

SALARY: Level 12 (R1,003,890.00) all-inclusive package per annum

A detailed curriculum vitae reflecting practical application of the position outputs and the required competencies as advertised must be submitted by close of business on 25 February 2025 , quoting the reference number NO/FIN/MPSP/07/02/2025 in the subject line to Recruit (at) legal-aid.co.za or apply online at

Applicants must replace the (at) with the @ symbol when sending an email. This will format the email address correctly for sending. It is displayed differently on our website as a cybersecurity protection measure.

Enquiries to Siphesihle Molefe, Tel:

The employment decision shall be informed by the Employment Equity Plan of Legal Aid SA. It is Legal Aid SA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose