0 Discovery jobs in South Africa

Discovery Connect

R150000 - R250000 Y Discovery Ltd.

Posted today

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Job Description

Business Unit: DCM Distribution

Function: Call Center / Contact Center

Date: 28 Aug 2025

Discovery Connect – 1 DP

Health Telesales Consultant

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client's first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines. there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Key purpose

The successful individual will be required to provide the best direct to client service, by identifying the medical aid/ health needs of our clients and presenting the best sales opportunities.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

Achieve Health Sales target

Communication to members telephonically via fax and email

Attending to general administration

Conduct Financial Needs Analysis

Achieve quality target

Overcome objections

Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

  • Target Driven
  • Team Player
  • Goal orientated
  • Self motivated
  • Ability to perform under pressure
  • Adapt to change
  • Persuasiveness
  • Resilience/Tenacity
  • Sound Time Management
  • Self managed
  • Attention to detail
  • Ability to learn quickly and apply knowledge
  • Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

Essential Requirements:

  • Matric
  • At least 1year sales experience, preferably in an outbound telesales environment
  • PC literacy, email, word, excel
  • NQF5 and RE5 qualification

Advantageous Requirements:

  • Minimum 1 year health product knowledge
  • Discovery Health Knowledge
  • Tertiary qualification

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

This advertiser has chosen not to accept applicants from your region.

Discovery Connect

R600000 - R1200000 Y Discovery Limited

Posted today

Job Viewed

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Job Description

Discovery Connect – 1 DP
*Health Telesales Consultant
About Discovery *
Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Connect
People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client's first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines. there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business .

Key purpose
The successful individual will be required to provide the best direct to client service, by identifying the medical aid/ health needs of our clients and presenting the best sales opportunities.

Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:

Achieve Health Sales target

Communication to members telephonically via fax and email

Attending to general administration

Conduct Financial Needs Analysis

Achieve quality target

Overcome objections

Adhering to service level agreements

Personal Attributes And Skills
The successful individual will be required to demonstrate the following competencies:

  • Target Driven
  • Team Player
  • Goal orientated
  • Self motivated
  • Ability to perform under pressure
  • Adapt to change
  • Persuasiveness
  • Resilience/Tenacity
  • Sound Time Management
  • Self managed
  • Attention to detail
  • Ability to learn quickly and apply knowledge
  • Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience
Essential Requirements:

  • Matric
  • At least 1year sales experience, preferably in an outbound telesales environment
  • PC literacy, email, word, excel
  • NQF5 and RE5 qualification

Advantageous Requirements

  • Minimum 1 year health product knowledge
  • Discovery Health Knowledge
  • Tertiary qualification

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

This advertiser has chosen not to accept applicants from your region.

Discovery call centre

R240000 - R420000 Y Blue Mercury Financial Services

Posted today

Job Viewed

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Job Description

Blue Mercury is looking for individuals to sell #1 Short Term Insurance and Number one will and trusts on the market .

We have 3 types of positions available: Junior, Senior & Executive sales consultants. So all experience levels are welcome .

We have two call centers one located in Johannesburg and one in Durban Johannesburg

We offer a basic salary and uncapped commission, with no retainers or claw-backs. Commission and basic is payable within the same month and is uncapped.

Discovery Insure which gives a client 50% back on their fuel spend, a tracking device at no extra cost and so much more and zero excess .

Job Type: Permanent

Pay: R5 000,00 - R35 000,00 per month

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Developer (Senior) - Discovery Life

Gauteng, Gauteng Discovery Limited

Posted 14 days ago

Job Viewed

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Job Description

Select how often (in days) to receive an alert:

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

About Discovery Life - Business Intelligence

The Discovery Life – Business Intelligence is part of the Discovery Life Company. We are responsible for building all information assets and delivering information to the business through various reporting channels from an executive level down to the call centre agent. The information assets that we are building is not only limited to report delivery, but also integrated information assets to support the data scientists, risk analysts and the data analytics teams.

Key Purpose

The Business Intelligence (BI) developer is responsible for designing, implementing, and supporting ETL solutions according to defined frameworks. The right individual will in addition possess the skills and capabilities to design and implement new frameworks required by the team to keep with evolving changes in sources and technologies. Construction of complex BI Solutions based on requirements of business area owners and/or specifications produced by the BI Architects and Systems Analysts. Driving Engagement and building relationships with key stakeholders which include Systems Analysts, BI Architects and Business area owners. The BI Developer should have a firm grasp of BI implementation methodologies especially in a dimensional data warehouse environment using the Microsoft BI stack as a basis for required development.

Responsibilities

  • Construct complex BI solutions based on specifications produced by BI Analysts.
  • Interact with business and system analysts to resolve problems.
  • Collaborate with analysts to understand source structures, evaluate requirements and deliver solid solutions.
  • Conduct data analysis on various source systems as part of the solution development process.
  • Develop and maintain SSIS packages.
  • Create required database structures.
  • Develop and maintain T-SQL code.
  • Analyse SQL execution plans to optimise performance.
  • Workshop solutions with Systems Analysts and Architect to compile relevant technical specifications.
  • Contribute to the development of architectural guidelines and standards.
  • Prototype, Research and Develop new techniques and solutions.
  • Schedule business processes via ETL tools.
  • Excel Reporting and scripting – advanced charting, conditional formatting.
  • Understand and resolve complexities working across multiple database platforms.
  • Develop PowerBI and SSRS reports.
  • Read and maintain code not written by yourself.
  • Follow a formal SDLC as part of solution delivery.
  • Optimise ETL processes and SQL queries by analysing query execution plans.
  • Maintain code repositories for version control of developed solutions.
  • Peer review of code and solutions developed.
  • Create and maintain metadata repositories.
  • Implement database structures according to specifications and guide on improvements (indexes/partitioning etc.) where necessary.
  • Perform ETL support on a standby basis to ensure that the ETL batch completes within SLA.

Personal Attributes and Skills

  • Ability to design and implement complete ETL processes using SSIS and T-SQL.
  • Strong ETL experience in loading slowly changing dimensions as well as transactional and snapshot fact tables.
  • Strong reporting experience using Microsoft data technology stack such as SSRS, Power BI.
  • Ability to design and implement semantic models using SSAS.
  • Ability to write DAX and MDX queries.
  • Proven experience with large datasets in the region of billions of records.
  • Experience working with delta datasets and versioned history on target tables.
  • Solid experience in understanding ERDs and source-to-target mappings.
  • Strong SQL query writing ability across database environments (e.g., Oracle, Netezza, Postgres) with a firm understanding of analytical functions.
  • Evaluate technical ETL solutions for inefficiencies and implement optimization.
  • Strong database fundamentals and data modelling knowledge (normalization and de-normalization).
  • Good understanding of ODS, data warehouse, data mart, cube, and database technologies.
  • Strong analytical and problem-solving skills.
  • Navigating ambiguity and complexity.
  • Excellent oral and written communication skills.
  • Added advantage of Data mining and BIG data technology including Python, Spark, H2O.

Education and Experience

  • National Diploma in IT (BTech) – Essential.
  • Bachelor of Science (Information Systems, Computer Science, Mathematics) – Advantageous.
  • Microsoft Business Intelligence certifications will be an added advantage.
  • Minimum 5 years’ experience in BI with over 3 years’ experience in implementing complete BI solutions within an enterprise data warehouse.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

e-Discovery Project Manager

R250000 - R600000 Y Consilio LLC

Posted today

Job Viewed

Tap Again To Close

Job Description

About the Company:
Consilio is the global leader in legal consulting and services within the eDiscovery industry. Our worldwide professionals bring their expertise and a commitment to serve to every engagement, partnering with our clients to develop creative solutions for their most pressing challenges.

About the Role:
This position is the primary point of contact with all clients assigned to the Consilio Managed Services Team and ensures consistently superior client service standards at all times. This person oversees and coordinates multiple projects and strategizes best practices to accomplish client goals and meet client deadlines. The eDiscovery Managed Services Project Manager operates as a liaison between internal teams to manage client requests.

Responsibilities

  • Primary point of contact with clients and ensure consistently superior client service standards
  • Directly oversee, coordinate and track project progress and workflow from initiation to production for multiple projects
  • Serve as an e-discovery consultant who plans and strategizes with clients on how to process data and leverage technology to accomplish project goals
  • Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to online review tool, support with online review tool and production management
  • Coordinate efforts across multiple operational and support teams, ensuring interdependencies are not missed, project priorities are negotiated, and shared resources are employed effectively
  • Serve as liaison between company, clients, and 3 rd party vendors to create and deliver the right solutions
  • Receive and respond to client requests, gather information necessary for resolving client inquiries and act as link between client and internal teams, including Data Processing, Hosting, Forensics and Finance
  • Anticipate client needs and proactively provide assistance to clients to ensure service and support expectations met
  • Develop strong, long-term client relationships to drive repeat business and obtain client references
  • Identify opportunities to for add-on services for clients

Shift You'll Work: Monday - Friday from: 3pm - 12am

Qualifications

  • 1-2 years of experience in the legal field in e-discovery, litigation support, paralegal, attorney or review project management required
  • 1-2 years of experience with client services in a professional environment or account management in a technical environment
  • Excellent verbal and written communication skills, professional demeanor and ability to multi-task in a fast-paced environment
  • Strong critical thinking skills and the ability to efficiently gather and process information for problem solving and troubleshooting requests from clients
  • Strong technological skills related to Consilio e-discovery platforms required
  • Ability to organize and prioritize tasks in a fast-paced, high growth atmosphere without sacrificing quality of client service
  • Ability to work successfully both in a team and as an individual contributor
  • Bachelor's degree required, JD a plus
  • Platform-specific certifications a plus

Consilio's True North Values

  • Excellence: We strive to make every client our advocate
  • Passion: We DO because we CARE
  • Collaboration: We win together through teamwork and communication
  • Agility: We flex, adapt and embrace change
  • People: We value, respect and invest in our teammates
  • Vision: We create clarity of purpose and a clear path forward

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

This advertiser has chosen not to accept applicants from your region.

Developer (senior) - discovery life

Gauteng, Gauteng Discovery Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Select how often (in days) to receive an alert: Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About Discovery Life Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships. About Discovery Life - Business Intelligence The Discovery Life – Business Intelligence is part of the Discovery Life Company. We are responsible for building all information assets and delivering information to the business through various reporting channels from an executive level down to the call centre agent. The information assets that we are building is not only limited to report delivery, but also integrated information assets to support the data scientists, risk analysts and the data analytics teams. Key Purpose The Business Intelligence (BI) developer is responsible for designing, implementing, and supporting ETL solutions according to defined frameworks. The right individual will in addition possess the skills and capabilities to design and implement new frameworks required by the team to keep with evolving changes in sources and technologies. Construction of complex BI Solutions based on requirements of business area owners and/or specifications produced by the BI Architects and Systems Analysts. Driving Engagement and building relationships with key stakeholders which include Systems Analysts, BI Architects and Business area owners. The BI Developer should have a firm grasp of BI implementation methodologies especially in a dimensional data warehouse environment using the Microsoft BI stack as a basis for required development. Responsibilities Construct complex BI solutions based on specifications produced by BI Analysts. Interact with business and system analysts to resolve problems. Collaborate with analysts to understand source structures, evaluate requirements and deliver solid solutions. Conduct data analysis on various source systems as part of the solution development process. Develop and maintain SSIS packages. Create required database structures. Develop and maintain T-SQL code. Analyse SQL execution plans to optimise performance. Workshop solutions with Systems Analysts and Architect to compile relevant technical specifications. Contribute to the development of architectural guidelines and standards. Prototype, Research and Develop new techniques and solutions. Schedule business processes via ETL tools. Excel Reporting and scripting – advanced charting, conditional formatting. Understand and resolve complexities working across multiple database platforms. Develop Power BI and SSRS reports. Read and maintain code not written by yourself. Follow a formal SDLC as part of solution delivery. Optimise ETL processes and SQL queries by analysing query execution plans. Maintain code repositories for version control of developed solutions. Peer review of code and solutions developed. Create and maintain metadata repositories. Implement database structures according to specifications and guide on improvements (indexes/partitioning etc.) where necessary. Perform ETL support on a standby basis to ensure that the ETL batch completes within SLA. Personal Attributes and Skills Ability to design and implement complete ETL processes using SSIS and T-SQL. Strong ETL experience in loading slowly changing dimensions as well as transactional and snapshot fact tables. Strong reporting experience using Microsoft data technology stack such as SSRS, Power BI. Ability to design and implement semantic models using SSAS. Ability to write DAX and MDX queries. Proven experience with large datasets in the region of billions of records. Experience working with delta datasets and versioned history on target tables. Solid experience in understanding ERDs and source-to-target mappings. Strong SQL query writing ability across database environments (e.g., Oracle, Netezza, Postgres) with a firm understanding of analytical functions. Evaluate technical ETL solutions for inefficiencies and implement optimization. Strong database fundamentals and data modelling knowledge (normalization and de-normalization). Good understanding of ODS, data warehouse, data mart, cube, and database technologies. Strong analytical and problem-solving skills. Navigating ambiguity and complexity. Excellent oral and written communication skills. Added advantage of Data mining and BIG data technology including Python, Spark, H2 O. Education and Experience National Diploma in IT (BTech) – Essential. Bachelor of Science (Information Systems, Computer Science, Mathematics) – Advantageous. Microsoft Business Intelligence certifications will be an added advantage. Minimum 5 years’ experience in BI with over 3 years’ experience in implementing complete BI solutions within an enterprise data warehouse. EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Developer (senior) - discovery life

Gauteng, Gauteng Discovery Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Select how often (in days) to receive an alert: Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About Discovery Life Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships. About Discovery Life - Business Intelligence The Discovery Life – Business Intelligence is part of the Discovery Life Company. We are responsible for building all information assets and delivering information to the business through various reporting channels from an executive level down to the call centre agent. The information assets that we are building is not only limited to report delivery, but also integrated information assets to support the data scientists, risk analysts and the data analytics teams. Key Purpose The Business Intelligence (BI) developer is responsible for designing, implementing, and supporting ETL solutions according to defined frameworks. The right individual will in addition possess the skills and capabilities to design and implement new frameworks required by the team to keep with evolving changes in sources and technologies. Construction of complex BI Solutions based on requirements of business area owners and/or specifications produced by the BI Architects and Systems Analysts. Driving Engagement and building relationships with key stakeholders which include Systems Analysts, BI Architects and Business area owners. The BI Developer should have a firm grasp of BI implementation methodologies especially in a dimensional data warehouse environment using the Microsoft BI stack as a basis for required development. Responsibilities Construct complex BI solutions based on specifications produced by BI Analysts. Interact with business and system analysts to resolve problems. Collaborate with analysts to understand source structures, evaluate requirements and deliver solid solutions. Conduct data analysis on various source systems as part of the solution development process. Develop and maintain SSIS packages. Create required database structures. Develop and maintain T-SQL code. Analyse SQL execution plans to optimise performance. Workshop solutions with Systems Analysts and Architect to compile relevant technical specifications. Contribute to the development of architectural guidelines and standards. Prototype, Research and Develop new techniques and solutions. Schedule business processes via ETL tools. Excel Reporting and scripting – advanced charting, conditional formatting. Understand and resolve complexities working across multiple database platforms. Develop Power BI and SSRS reports. Read and maintain code not written by yourself. Follow a formal SDLC as part of solution delivery. Optimise ETL processes and SQL queries by analysing query execution plans. Maintain code repositories for version control of developed solutions. Peer review of code and solutions developed. Create and maintain metadata repositories. Implement database structures according to specifications and guide on improvements (indexes/partitioning etc.) where necessary. Perform ETL support on a standby basis to ensure that the ETL batch completes within SLA. Personal Attributes and Skills Ability to design and implement complete ETL processes using SSIS and T-SQL. Strong ETL experience in loading slowly changing dimensions as well as transactional and snapshot fact tables. Strong reporting experience using Microsoft data technology stack such as SSRS, Power BI. Ability to design and implement semantic models using SSAS. Ability to write DAX and MDX queries. Proven experience with large datasets in the region of billions of records. Experience working with delta datasets and versioned history on target tables. Solid experience in understanding ERDs and source-to-target mappings. Strong SQL query writing ability across database environments (e.g., Oracle, Netezza, Postgres) with a firm understanding of analytical functions. Evaluate technical ETL solutions for inefficiencies and implement optimization. Strong database fundamentals and data modelling knowledge (normalization and de-normalization). Good understanding of ODS, data warehouse, data mart, cube, and database technologies. Strong analytical and problem-solving skills. Navigating ambiguity and complexity. Excellent oral and written communication skills. Added advantage of Data mining and BIG data technology including Python, Spark, H2 O. Education and Experience National Diploma in IT (BTech) – Essential. Bachelor of Science (Information Systems, Computer Science, Mathematics) – Advantageous. Microsoft Business Intelligence certifications will be an added advantage. Minimum 5 years’ experience in BI with over 3 years’ experience in implementing complete BI solutions within an enterprise data warehouse. EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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e-Discovery Project Manager (hybrid)

Cape Town, Western Cape Consilio LLC

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

About the Company: Consilio is the global leader in legal consulting and services within the eDiscovery industry. Our worldwide professionals bring their expertise and a commitment to serve to every engagement, partnering with our clients to develop creative solutions for their most pressing challenges.

About the Role:

This position is the primary point of contact with all clients assigned to the Consilio Managed Services Team and ensures consistently superior client service standards at all times. This person oversees and coordinates multiple projects and strategizes best practices to accomplish client goals and meet client deadlines. The eDiscovery Managed Services Project Manager operates as a liaison between internal teams to manage client requests.

Responsibilities
  • Primary point of contact with clients and ensure consistently superior client service standards
  • Directly oversee, coordinate and track project progress and workflow from initiation to production for multiple projects
  • Serve as an e-discovery consultant who plans and strategizes with clients on how to process data and leverage technology to accomplish project goals
  • Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to online review tool, support with online review tool and production management
  • Coordinate efforts across multiple operational and support teams, ensuring interdependencies are not missed, project priorities are negotiated, and shared resources are employed effectively
  • Serve as liaison between company, clients, and 3rd party vendors to create and deliver the right solutions
  • Receive and respond to client requests, gather information necessary for resolving client inquiries and act as link between client and internal teams, including Data Processing, Hosting, Forensics and Finance
  • Anticipate client needs and proactively provide assistance to clients to ensure service and support expectations met
  • Develop strong, long-term client relationships to drive repeat business and obtain client references
  • Identify opportunities to for add-on services for clients

Shift You'll Work: Monday - Friday from: 3pm - 12am

Qualifications
  • 1-2 years of experience in the legal field in e-discovery, litigation support, paralegal, attorney or review project management required
  • 1-2 years of experience with client services in a professional environment or account management in a technical environment
  • Excellent verbal and written communication skills, professional demeanor and ability to multi-task in a fast-paced environment
  • Strong critical thinking skills and the ability to efficiently gather and process information for problem solving and troubleshooting requests from clients
  • Strong technological skills related to Consilio e-discovery platforms required
  • Ability to organize and prioritize tasks in a fast-paced, high growth atmosphere without sacrificing quality of client service
  • Ability to work successfully both in a team and as an individual contributor
  • Bachelor’s degree required, JD a plus
  • Platform-specific certifications a plus

Consilio’s True North Values

  • Excellence: We strive to make every client our advocate
  • Passion: We DO because we CARE
  • Collaboration: We win together through teamwork and communication
  • Agility: We flex, adapt and embrace change
  • People: We value, respect and invest in our teammates
  • Vision: We create clarity of purpose and a clear path forward

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

e-Discovery Project Manager (hybrid)

Cape Town, Western Cape Consilio

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Overview

About the Company: Consilio is the global leader in legal consulting and services within the eDiscovery industry. Our worldwide professionals bring their expertise and a commitment to serve to every engagement, partnering with our clients to develop creative solutions for their most pressing challenges.

About the Role:

This position is the primary point of contact with all clients assigned to the Consilio Managed Services Team and ensures consistently superior client service standards at all times. This person oversees and coordinates multiple projects and strategizes best practices to accomplish client goals and meet client deadlines. The eDiscovery Managed Services Project Manager operates as a liaison between internal teams to manage client requests.

Responsibilities
  • Primary point of contact with clients and ensure consistently superior client service standards
  • Directly oversee, coordinate and track project progress and workflow from initiation to production for multiple projects
  • Serve as an e-discovery consultant who plans and strategizes with clients on how to process data and leverage technology to accomplish project goals
  • Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to online review tool, support with online review tool and production management
  • Coordinate efforts across multiple operational and support teams, ensuring interdependencies are not missed, project priorities are negotiated, and shared resources are employed effectively
  • Serve as liaison between company, clients, and 3rd party vendors to create and deliver the right solutions
  • Receive and respond to client requests, gather information necessary for resolving client inquiries and act as link between client and internal teams, including Data Processing, Hosting, Forensics and Finance
  • Anticipate client needs and proactively provide assistance to clients to ensure service and support expectations met
  • Develop strong, long-term client relationships to drive repeat business and obtain client references
  • Identify opportunities to for add-on services for clients

Shift You'll Work: Monday - Friday from: 3pm - 12am

Qualifications
  • 1-2 years of experience in the legal field in e-discovery, litigation support, paralegal, attorney or review project management required
  • 1-2 years of experience with client services in a professional environment or account management in a technical environment
  • Excellent verbal and written communication skills, professional demeanor and ability to multi-task in a fast-paced environment
  • Strong critical thinking skills and the ability to efficiently gather and process information for problem solving and troubleshooting requests from clients
  • Strong technological skills related to Consilio e-discovery platforms required
  • Ability to organize and prioritize tasks in a fast-paced, high growth atmosphere without sacrificing quality of client service
  • Ability to work successfully both in a team and as an individual contributor
  • Bachelor’s degree required, JD a plus
  • Platform-specific certifications a plus
Values
  • Excellence: We strive to make every client our advocate
  • Passion: We DO because we CARE
  • Collaboration: We win together through teamwork and communication
  • Agility: We flex, adapt and embrace change
  • People: We value, respect and invest in our teammates
  • Vision: We create clarity of purpose and a clear path forward

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Learnership - Wealth Management (Discovery Life)

R120000 - R240000 Y Discovery Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Discovery Life
*Learnership: Wealth Management
About Discovery *
Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life
Discovery Life is an ever growing fast paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

Key Purpose of the role
This Learnership leads to a nationally recognised NC: Wealth Management NQF Level 5 qualification which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility may include but not limited to
Wealth Management
Life benefits, retirement funds, funeral policies, client servicing, claims, pre-sale underwriting and new business

Personal Attributes And Skills

  • Innovative/ critical thinking/ and problem-solving skills
  • Good attention to detail and levels of accuracy
  • Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
  • Time management and planning skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to work independently and in a team orientated environment
  • Service driven, a sense of urgency and a team player.
  • Adapts to changing circumstances and handles criticism well and learns from it.
  • Speaks fluently and writes in a well-structured and logical manner.
  • Technologically Savvy
  • Logical Reasoning

Education And Experience
Grade 12 is essential.

  • Maths (Minimum Level 4 – 50%)
  • English (Minimum Level 4 – 50%)
  • Maths Literacy (Minimum Level 5 - 60%)
  • 2nd language (Minimum Level 4 – 50%)
  • May have an incomplete tertiary (financial) qualification (advantage)

Specific Requirements

  • Not be engaged in post Matric studies or formal employment;
  • Not have completed any previous Learnership.
  • Be between the ages of 18 and 30 years;
  • Have effective communication skills in the written & verbal English language;
  • Possess basic computer skills mainly MS Excel & MS Outlook
  • Only South African candidates by birth will be considered.

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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