2,260 Retail jobs in South Africa

Head of Retail – Sports Betting

Sandton, Gauteng Initiate International

Posted today

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Job Description

Overview

Director of Middle East & Africa - M&A Advisory | Business Consulting | Recruitment in iGaming, Fintech & Payments. Our client, a major player in the sports betting industry, is seeking a Head of Retail to take charge of nationwide retail operations.

This is a pivotal leadership role for someone who thrives in high-growth, fast-paced environments and balances strategic vision with operational excellence.

The Role

As Head of Retail , you will be responsible for the entire lifecycle of retail operations — from strategy and rollout to day-to-day execution. You will drive market expansion , optimise performance across existing outlets, and ensure that every customer who walks into a branch experiences the highest level of service, compliance, and engagement.

This role demands a hands-on leader with a strong commercial mind, proven operational track record, and the ability to lead large teams across multiple locations . You will work closely with the executive team to shape the retail strategy and make a tangible impact on business growth.

Key Responsibilities
  • Define and deliver the retail growth roadmap, including new site identification, lease negotiations, and rollout planning.
  • Ensure retail expansion aligns with business objectives, regulatory requirements, and market demand.
  • Operational Leadership : Oversee day-to-day operations across all outlets, setting and enforcing operational standards.
  • Implement robust processes for cash management, security, staffing, and reporting.
  • Use data and analytics to monitor performance, identify gaps, and introduce solutions that improve efficiency and profitability.
  • Commercial Performance : Take ownership of retail P&L, ensuring strong revenue performance and effective cost management.
  • Develop sales strategies, promotions, and customer engagement initiatives that increase footfall and spend per customer.
  • People & Culture : Lead, coach, and inspire regional managers, store managers, and frontline staff to deliver high standards.
  • Build a strong performance-driven culture across the retail division with clear KPIs and accountability.
  • Compliance & Risk Management : Ensure all outlets operate within South African betting regulations and company policies.
  • Drive responsible gaming initiatives and ensure training programmes are in place for compliance awareness.
  • Customer Experience : Champion a consistent and engaging customer journey across the retail estate.
  • Introduce innovations that improve customer convenience, from in-shop betting technology to loyalty initiatives.
What We’re Looking For
  • At least 8–10 years’ experience in multi-site retail operations, with 5+ years in a senior leadership role .
  • Proven success in sports betting, lottery, gaming, or high-volume retail .
  • Demonstrated ability to grow and scale retail networks while managing operational complexity.
  • Strong commercial acumen with direct experience managing P&L.
  • Excellent leadership and people management skills with the ability to drive performance across dispersed teams.
  • Deep understanding of the regulatory landscape in South Africa .
  • Resilient, adaptable, and able to thrive in a competitive and rapidly evolving industry.
Why This Role?
  • Shape the national retail footprint of a leading operator in South Africa’s booming sports betting industry.
  • Be part of an executive-level leadership team , influencing strategy and direction.
  • Lead a division that is both highly profitable and central to long-term business growth .
  • Competitive executive package, including bonus and performance incentives .
Senior
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development and General Business
  • Industries: Gambling Facilities and Casinos

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Store Manager (Medium) - Clicks Rembrandt Mall

Paarl, Western Cape Clicks Group Limited

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Job Description

Listing reference: click_

Listing status: Under Review

Apply by: 12 May 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
  • To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
  • To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
  • To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
  • To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
  • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
  • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

  • Sound understanding and application of financial management principles
  • Strong retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of Customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of competency based interviewing

Skills:

  • Sound managerial skills
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Leading and Supervising
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Entrepreneurial and Commercial Thinking
  • Deciding and Initiating Action
  • Working with people
  • Analysing
  • Coping with Pressures and Setbacks

Experience:

  • Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
  • Extensive people management experience of a large and diverse workforce
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Education:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)
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Store Manager and Assistant Store Manager

Kingsley Heath

Posted today

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Job Description

Overview

We are looking for high energy, driven people to join our Kingsley Heath team

  • Do you want to be well paid for the results you deliver?
  • Do you want to fast track your career in retail and learn from the best?
  • Do you want to learn the essential skills to not only thrive in retail, but to thrive in business?

Opportunities throughout Kwa-Zulu Natal and Nationally

Requirements
  • Proven track record in achieving sales results.
  • High energy and driven
  • Accountable and Responsible.
  • Integrity, maturity and intelligence.
  • A do whatever it takes, action orientated individual that leads by example.
  • Systemic thinking and process driven.
Remuneration

Above market related salary with excellent performance incentives

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Store Manager (45hr) - Beauty Box - Mall of the South

Johannesburg, Gauteng TFG Limited

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Job Description

Store Manager (45hr) - Beauty Box - Mall of the South

Gauteng, South Africa

Trending

Job Description

Are you ready to lead the launch of a bold new cosmetics store that’s set to redefine beauty standards? We’re opening the doors to a new store and looking for a dynamic, passionate, and visionaryteam to shape the customer experience and build a store that reflects our bold vision.

This is more than just a store — it’s a destination for beauty lovers, trendsetters, and makeup mavens.

We are looking for a passionate, experienced and people focusedStore Manager who will be at the forefront of a beauty revolution. This individual will assist with building a high-performing team, delivering exceptional customer experiences, and driving sales through creativity, leadership, and a deep love for all things beauty.

Help us shape an unforgettable customer experience, build a team that radiates energy and expertise, and create a store that reflects our bold vision for beauty.

If you live and breathe cosmetics and thrive in a fast-paced, high-glam environment — we want you on our team!

Responsibilities:

  • Lead the store to exceed performance targets across sales, client acquisition, loyalty engagement, and visual merchandising — setting a new benchmark in beauty retail.
  • Inspire your team to deliver a luxurious, inclusive, and unforgettable customer journey that reflects our bold and boundary-breaking beauty philosophy.
  • Recruit, train, and empower a passionate team of beauty experts who embody creativity, confidence, and authenticity. Foster a culture of innovation, collaboration, and high performance.
  • Oversee daily operations with precision — from scheduling and expense control to ensuring full compliance with brand and company standards.
  • Ensure the store is a visual masterpiece, with flawless merchandising and presentation that captures attention and celebrates individuality.
  • Maintain stock integrity, optimize inventory levels, and implement proactive loss prevention strategies to support seamless operations.
  • Leverage insights and analytics to drive sales, enhance team performance, and identify opportunities for growth and innovation.
  • Manage all aspects of people leadership — including performance management, employee relations, and team engagement — with empathy and excellence.
  • Maintain exceptional execution across all responsibilities, ensuring the store operates at the highest level of professionalism and impact.
  • Build lasting relationships with customers through expert product knowledge, personalized service, and a deep understanding of diverse beauty needs.
  • Proactively manage store risks to ensure a safe, secure, and compliant environment for both customers and team members.
  • Collaborate with marketing to create engaging in-store content (e.g., tutorials, product highlights, team spotlights) that amplifies the brand’s voice across social platforms and builds a loyal beauty community.
Requirements:
  • 3-4 years retail experience
  • 1-2 years proven experience in fashion and beauty retail (advantageous)
  • Demonstrated success in driving sales and managing client transactions
  • Inspirational leadership style with a focus on coaching and team development
  • Deep appreciation for beauty and exceptional customer engagement
  • Excellent communication, negotiation, and organizational skills
  • Strong administrative, planning, and analytical skills
  • Connects with customers and team members in a genuine, trend-savvy way — handling challenges with grace, clarity, always focused on creating positive, stylish solutions.
  • Flexibility to work retail hours, including weekends and holidays

Behaviours:

  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
  • Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Build Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objective
  • Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

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Store Manager Groot Phesantekraal, Durbanville

Durbanville, Western Cape Mr Price Apparel

Posted today

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Job Description

Get notified about new Store Sales Manager jobs in United States .

  • 64,000+ Store Sales Manager Jobs in United States
  • district manager - Northeast of Atlanta, GA
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  • Store Manager | District at Green Valley Ranch, Las Vegas Region

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Assistant Store Manager - Clicks President Square Vaal

Vanderbijlpark, Gauteng Clicks Group Limited

Posted today

Job Viewed

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Job Description

Assistant Store Manager - Clicks President Square Vaal

Listing reference: click_

Listing status: Under Review

Apply by: 5 September 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply

Do you require help with the registration process?

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Store Manager (45hr) - Beauty Box - Westville Pavillion

TFG Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Store Manager (45hr) - Beauty Box - Westville Pavillion

Trending

Job Description

Are you ready to lead the launch of a bold new cosmetics store that’s set to redefine beauty standards? We’re opening the doors to a new store and looking for a dynamic, passionate, and visionaryteam to shape the customer experience and build a store that reflects our bold vision.

This is more than just a store — it’s a destination for beauty lovers, trendsetters, and makeup mavens.

We are looking for a passionate, experienced and people focusedStore Manager who will be at the forefront of a beauty revolution. This individual will assist with building a high-performing team, delivering exceptional customer experiences, and driving sales through creativity, leadership, and a deep love for all things beauty.

Help us shape an unforgettable customer experience, build a team that radiates energy and expertise, and create a store that reflects our bold vision for beauty.

If you live and breathe cosmetics and thrive in a fast-paced, high-glam environment — we want you on our team!

Responsibilities:

  • Lead the store to exceed performance targets across sales, client acquisition, loyalty engagement, and visual merchandising — setting a new benchmark in beauty retail.
  • Inspire your team to deliver a luxurious, inclusive, and unforgettable customer journey that reflects our bold and boundary-breaking beauty philosophy.
  • Recruit, train, and empower a passionate team of beauty experts who embody creativity, confidence, and authenticity. Foster a culture of innovation, collaboration, and high performance.
  • Oversee daily operations with precision — from scheduling and expense control to ensuring full compliance with brand and company standards.
  • Ensure the store is a visual masterpiece, with flawless merchandising and presentation that captures attention and celebrates individuality.
  • Maintain stock integrity, optimize inventory levels, and implement proactive loss prevention strategies to support seamless operations.
  • Leverage insights and analytics to drive sales, enhance team performance, and identify opportunities for growth and innovation.
  • Manage all aspects of people leadership — including performance management, employee relations, and team engagement — with empathy and excellence.
  • Maintain exceptional execution across all responsibilities, ensuring the store operates at the highest level of professionalism and impact.
  • Build lasting relationships with customers through expert product knowledge, personalized service, and a deep understanding of diverse beauty needs.
  • Proactively manage store risks to ensure a safe, secure, and compliant environment for both customers and team members.
  • Collaborate with marketing to create engaging in-store content (e.g., tutorials, product highlights, team spotlights) that amplifies the brand’s voice across social platforms and builds a loyal beauty community.
Requirements:
  • 3-4 years retail experience
  • 1-2 years proven experience in fashion and beauty retail (advantageous)
  • Demonstrated success in driving sales and managing client transactions
  • Inspirational leadership style with a focus on coaching and team development
  • Deep appreciation for beauty and exceptional customer engagement
  • Excellent communication, negotiation, and organizational skills
  • Strong administrative, planning, and analytical skills
  • Connects with customers and team members in a genuine, trend-savvy way — handling challenges with grace, clarity, always focused on creating positive, stylish solutions.
  • Flexibility to work retail hours, including weekends and holidays

Behaviours:

  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
  • Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Build Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objective
  • Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Store Manager

Durban, KwaZulu Natal JAM Clothing SA

Posted today

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Job Description

Join us to apply for the Store Manager role at JAM Clothing SA .

Pump up the JAM, pump up your CAREER with world-class standards. If you want to work hard and make your life count, JAM is the place to be. Consider applying for a Store Manager position at Midway Crossing, Durban.

About The Job: Store Manager

JAM is not an ordinary company. We value passion, innovation, and excellence. We love people who think outside the box and can bring out the best in others while maintaining world-class standards. If this describes you and you meet the minimum requirements below, why not apply?

Responsibilities
  • Driving turnover to ensure targets are met.
  • Risk control and managing stock losses to align shrinkage with company standards.
  • People management, including recruitment, staff development, employee relations, and performance management.
  • Ensuring store presentation complies with company standards.
  • Enhancing customer satisfaction through effective service strategies.
Requirements
  • Matric / Grade 12.
  • At least 2 years of fashion retail management experience.
  • Proven track record of good stock take results.
  • Strong leadership skills.
  • Results-driven with excellent customer care and people skills.
  • Attention to detail and a sense of urgency.

Join our team and pump up your career, your life, and your future!

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Assistant Store Manager - Clicks Westville Mall

Clicks Group Limited

Posted today

Job Viewed

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Job Description

Assistant Store Manager - Clicks Westville Mall

Listing reference: click_

Listing status: Under Review

Apply by: 19 February 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
Education and Experience Requirements:
  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Job Knowledge and Skills Required:
  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks
Contractual hours:
  • 45hr 6day
Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply

Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager - Clicks Plein Street

Cape Town, Western Cape Clicks Group Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Listing reference: click_

Listing status: Online

Apply by: 16 June 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.

Do you require help with the registration process?

By clicking on the above you are agreeing to this site's Terms of Use. Read our full Data Protection Policy here.

#J-18808-Ljbffr
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