3,301 Retail jobs in South Africa

1. Deliver operational targets and business strategy
2. Create and drive strategic operating plan within own area of responsibility
3. Lead on projects that deliver cultural change and transformation within the business
4. Manage change by ensuring teams are fully prepared through effective leadership, coaching and support
5. Support the team managers in leading their teams through periods of change
6. Work closely with Learning and Development to support the journey of new starters
7. Grow the business by delivering an increase in sales and value for the business
8. Maintain excellent customer service
9. Execute strategies to improve the teams’ overall performance
10. Understand the resource and contingency arrangements
11. Conduct Performance reviews
12. Lead, coach and develop direct reports in a way that ensures their skills are being focused on generating high levels of KPI attainment, customer satisfaction and compliance
13. Identify opportunities to develop the skills, knowledge and behavior of each direct report
14. Manage staff attrition and address concerns in a proactive manner
15. Manage staff within the guidelines of company policies and procedures and in accordance with relevant legislation

1. Matric qualification with English and Maths
2. Relevant tertiary qualification advantageous
3. At least five years’ call centre experience with minimum three years in management capacity
4. Proven commercial acumen and strategic decision-making ability
5. Proven experience delivering enhanced performance, using motivational techniques and by developing people

1. Thorough understanding of what delivers great customer service
2. Thorough knowledge and understanding of all business and service centre key performance indicators
3. Management of a call centre operation
4. Strong commercial acumen and effective decision making that will deliver business goals
5. Creative with the ability to initiate incentives and campaigns to drive engagement and profitability

Join to apply for the FIELD OPERATIONS MANAGER role at Smollan

1. Control Expenses: Monitor and control fuel, vehicle, training, travel and stationary expenses, including overtime.
2. Business Insights and Execution: Identify and act on new business opportunities. Ensure effective data collection and analysis. Provide insights for improvements and new ways of driving sales. Plan and implement sales operations for clients and customers based on sales data.
3. Manage Promotional Activity: Facilitate the implementation of promotion grids and ensure understanding of objectives. Ensure sufficient stock has been ordered within required timeframes.
4. Achievement of POP Objectives: Manage the implementation of generic Planograms and provide feedback to Clients regarding forward share changes.
5. Achievement of Targets: Identify in-store cross-merchandising opportunities and monitor in-store pricing.
6. Operational Excellence: Manage resources for efficient day-to-day operations of store execution.
7. Stakeholder Engagement: Provide continuous feedback as per client requirements and compile regular reports to relevant stakeholders.
8. People Management: Take full responsibility for performance management of all direct reports, focusing on recruitment, training, and compliance.

1. 4-5 years’ Operations experience in FMCG environment at a managerial/ supervisory level.
2. Relevant Diploma/Degree at NQF level 6 or 7, Code 08 driver’s licence.
3. Leadership Skills, Problem-solving skills, Computer literacy, Business acumen, Commercial awareness, Negotiation skills, Sales management skills, Decision-making skills, Communication skills (verbal & written).

Associate

Full-time

Retail

A vacancy exists for an Operations Manager at Medipost Pharmacy Production Department in Gezina, Pretoria. The purpose of the role is to manage the processing of funded prescriptions, ensuring professional service is provided to Medipost customers within SLA requirements and business expectations.

1. Must have a professional impact and ability to build a performing team easily.
2. Professional interaction with other internal departments.
3. Manage Production Managers to ensure compliance with Medipost Pharmacy and GPP rules.
4. Ensure adherence to all Service Level Agreements.
5. Manage all statuses in the business from status 70 to status 95 in accordance with SLAs and Business SOPs.
6. Manage daily influx of WIP.
7. Maintain and provide input regarding SOPs to ensure standardized business process execution.
8. Manage the Oncology and Special Meds areas to ensure proper and effective processing of prescriptions.
9. Monitor personnel statistics and reporting through the Production Managers.
10. Assist staff and managers with general queries.
11. Provide accurate and quick responses to other departmental queries and diligence with follow-up work within SLA requirements.
12. Positively contribute to a motivated team of high-performing staff and maintain a positive working environment.
13. Conduct interviews to identify the best possible candidates within the company transformation strategy.
14. Ensure proper handling of necessary disciplinary actions.

1. Ensure SLA adherence on or above 99% at all times.
2. Manage the Oncology and Special Meds departments to meet patient and practice expectations.
3. Specify quality requirements and implement processes to monitor and maintain excellent standards.
4. Manage output per department and monitor performance.
5. Assist with optimizing Stock Management and Controls.
6. Ensure Health and Safety as per Policy is applied in the division.
7. Responsible for implementing and maintaining Good Pharmacy Practice rules and regulations.

1. Analyze complaints and implement processes to ensure compliance with Company Policies, SOPs, and guidelines as per the South African Pharmacy Council.
2. Determine in-house quality procedures, standards, and specifications.
3. Assess client requirements and ensure they are met.
4. Set client service standards and implement controls and checks.
5. Compile and present managerial and technical reports in applicable forums.
6. Act as a catalyst for change and improvement in performance and quality of processes in Production.
7. Manage expenses with reference to vacancy budgets and other operational expenses.
8. Direct objectives to maximize profitability.
9. Manage Monthly Targets by ensuring capacity and applicable time allocations.
10. Optimize utilization of operational capacity to ensure SLA adherence.
11. Conduct capacity planning and budget setting for the financial year.
12. Maintain a close working relationship with other operational heads to ensure new projects are planned and implemented as expected.
13. Ensure and maintain a good working relationship with all departments in the Medipost Group.
14. Conduct risk management through analyzing processes, employee behavior, and general operations.
15. Ensure the Production area complies with housekeeping standards.
16. Ensure all processes within the Production area comply with GPP.

1. Apply Change Management to ensure proper and effective implementation of Business Strategies and Goals.
2. Manage Production Managers and their respective departments in accordance with Company Policies and Procedures, as well as relevant SOPs.
3. Work closely with the Human Resource Department to ensure proper and appropriate employee engagements.
4. Monitor the quality control processes daily to ensure a reduction in errors and service failures.
5. Determine training needs and liaise with MTA to ensure employee upskilling.
6. Conduct service failure analysis, identifying root causes and employee engagements.
7. Build and develop a positive team.
8. Identify and develop high-potential individuals.
9. Implement succession planning through upskilling of employees.
10. Ensure staff retention ratio complies with company standards.

• B Pharm
• Minimum 5 years’ experience in Management
• Registered at SAPC
• Strategic Management skills

“Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.”

“We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; the more inclusive we are, the better our work will be. Should you not hear from us within a period of 2 weeks, you can consider your application unsuccessful.”

This position is regarded as a key management role and will be suited to an experienced manager who has the ability to attract clients; provide excellent customer service; motivate staff; control costs and maintain high levels of sales on an ongoing basis.

Reporting to the Dealer Principal, the Sales Manager is fully responsible for the management of the New Vehicle department, which includes:

Specific Role Responsibilities
Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast
Developing the necessary sales organisation to meet sales and profitability objectives
Ensuring optimum stock of cars on premises
Ensuring cost control to budget within the department
Ensure adequate stocks of car and product display material is available
Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability
Monitor Sales Department financial performance weekly
Ensure that Customer complaints are dealt with timeously and effectively
Ensure that vehicle is delivered according to Vehicle Delivery Quality Index (VDQI)
Ensure that CE departmental targets are achieved
Ensure direct and indirect costs remain within Company prescribed parameters
Ensure that Sales Executives receive new model launch training
Establish the staffing levels and the training required to achieve sales objectives
Ensure that all floorplan activities are monitored
Ensure stock level is kept within Company Policy
Maximize sale of back-end products

Qualifications and Experience
A minimum of Grade 12.
A minimum of 3 years in a Managerial Position within the motor vehicle industry.
A Sales Tertiary qualification will be an added advantage
Clear Criminal Record
A valid Driver’s License
Sales management and marketing skills, knowledge and experience.
Skills and Personal Attributes
Ability to manage, administer and motivate a department and to provide organisation, systems and leadership
Able to motivate a sales team to achieve objectives
Experience on how to procure stock is essential.

Also submit cvs to

Western Cape, South Africa

We are looking for an Operations Manager who will lead and manage the Procurement Operations support service and team, ensuring seamless interaction with business users and suppliers. This role will focus on driving continuous improvement, ensuring effective supplier onboarding and compliance, managing training materials, and supporting key system changes. The role will work closely with multiple internal teams and external suppliers to ensure service delivery within agreed standards.

Key Responsibilities:

1. Lead, manage, and develop a team of support consultants and a service training lead, ensuring succession planning and professional growth.
2. Manage and ensure effective adherence to supplier compliance requirements, including VAT, SARS clearance, B-BBEE, and company registration validation and PAYE assessments.
3. Oversee the annual updates of supplier compliance documents, ensuring alignment with TFG and legislative requirements.
4. Lead continuous process improvement initiatives, focusing on compliance, process simplification, and user experience on the Coupa procurement system. Align the service ticketing processes and catalogue accordingly.
5. Implement effective quality assurance controls and perform remedial actions according to agreed standards, ensuring high-quality service delivery.
6. Provide excellent operational support to business users and suppliers, ensuring adherence to standards and delivery within SLA and quality requirements. Resolve issues across multiple parties.
7. Maintain up-to-date training materials and SOP resources, including reference materials for suppliers and business users.
8. Provide effective, fit for purpose training to new suppliers, new users within existing suppliers, new TFG users, and users undergoing system changes.
9. Support the System Management team with testing for Coupa releases and ongoing configuration changes, ensuring user requirements are considered and appropriate user change management communication is in place.
10. Drive collaboration efforts across NMP Enablement & Central Finance, providing input and executing activities to improve business user and support service departments' behavior.

Qualifications and Experience:

1. Relevant tertiary qualification in Operations Management, Business Administration, or related field.
2. 5-8 years of experience in a similar operations leadership or supplier governance role, preferably in a financial or procurement environment.
3. Strong knowledge of supplier compliance, procurement processes, and systems (Coupa experience is advantageous).
4. Experience in management of service delivery standards, training, and development.
5. Strong background in continuous improvement, process simplification, and quality assurance.

Skills:

1. Strong communication and interpersonal skills, capable of liaising with internal teams and external suppliers.
2. Excellent organizational skills and attention to detail.
3. Ability to manage and execute complex activities with multiple stakeholders.
4. Proficient in Microsoft Office, including PowerPoint and Excel.
5. Ability to adapt to changing priorities and requirements in a fast-paced environment.
6. Systems experience in a procurement or financial function.

Behaviours:

1. Effectively works with others to achieve shared goals.
2. Demonstrates respect for diverse values, beliefs, and perspectives of others.
3. Effectively adjusts behavior, approach, and decision-making based on the situation.
4. Develops and prioritizes initiatives aligned with organizational goals and objectives.
5. Continuously assesses and improves work processes for efficiency, effectiveness, and quality.
6. Solves complex organizational problems by interpreting and simplifying contradictory information.
7. Takes accountability for individual and team performance, ensuring others are held to account on agreed targets.
8. Inspires, motivates, and empowers teams to go above and beyond for the organization's success.
9. Effectively plans, organizes, and directs individual or team activities to achieve desired outcomes.
10. Understands and meets the needs and expectations of both internal customers and external suppliers.

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 specialty lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers, and the teams behind the scenes.

Are you with us?

The procurement team sources non-merchandise goods for TFG all under one umbrella, ensuring group efficiency and best standards in quality and supplier negotiation. The team is responsible for the procurement of multiple categories within TFG.

• Job Identification 5681
• Job Category Operations
• Posting Date 01/03/2025, 06:40 AM
• Apply Before 02/28/2025, 06:40 AM
• Job Schedule Full time
• Job Shift Day
• Locations 340 Voortrekker Road, Parow East, 7500, ZA

Location: Cape Town, Apex House

Time Type: Full time

Posted on: Posted Yesterday

Job Requisition ID: JR-0007592

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

Role Summary:

We are seeking an Assistant Manager, reporting to a Manager within the Alternative Asset Services Division of Apex, to have responsibility for the administration and overseeing the accounting of a client portfolio. This includes the development and mentoring of junior team members and providing the highest quality of customer service. You will work closely with the lead relationship manager and Director to provide quality and efficient services to all customers within the portfolio.

Key Responsibilities:

• Manage a client portfolio including all aspects of administration and overseeing the accounting aspects.
• Supervise and mentor junior staff members, some of whom would typically be studying towards professional qualifications.
• Work with the Manager and Director to ensure the planning, coordination, and completion of NAVs.
• Prepare management reporting and statutory reporting of corporate entities to ensure compliance with all accounting and regulatory obligations.
• Prepare and implement entity customer-specific procedures in relation to the administration and reporting requirements.
• Act as point of contact with auditors in respect of planning and coordinating audits.
• Ensure reporting complies with entity and statutory requirements including local law, relevant GAAP or IFRS.
• Manage client responsibilities effectively.

Skills / Experience:

• Professional qualification – CA(S) or equivalent.
• Minimum one year post-articles experience.
• Minimum of 3 years’ experience in the fund industry.
• Excellent communication and organization skills.
• Knowledge of legal and regulatory requirements, e.g., Anti-Money Laundering laws.
• Good analytical and problem-solving skills.
• Excellent interpersonal and teamwork skills.
• Ability to prioritize work and meet strict deadlines.
• Motivated and driven.
• Fund-related accounting experience will be an advantage.
• Knowledge of Private Debt, Capital Markets, Real Assets, or Private Equity will be a distinct advantage.

We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset servicing industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross-asset-class platform which supports the entire value chain.

We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech-enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms.

Prepare to accelerate.

We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster.

Positive change starts with you.

When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues, and approachable leaders.

At Verto, we’re passionate about helping businesses in Africa reach the world. What first started as an FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Africa.

We believe that where you do business shouldn’t determine how successful you are or your ability to scale. Millions of companies face long settlement periods, high transaction fees, and liquidity issues when trading with African businesses. We’re on a mission to change this by creating equal access to seamless payment and liquidity solutions that are already a given in developed markets.

We’re not alone in recognizing the opportunity and the need to solve for emerging markets. Backed by world-class investors, including Y-Combinator, Quona, and MEVP, we power payments for some of the most disruptive start-ups in the world. We've also been recognized by leading publications, including being named ‘Fintech Start-up of the Year’ at the Fintech Awards London 2022. Each year, we process billions of dollars in payments, helping companies save money, automate processes, and grow—but we’re only just getting started.

We’re looking for an experienced Sales Manager to lead and execute our client acquisition strategy, from pipeline generation to developing existing client relationships—driving top-line revenue growth and customer adoption.

As a Sales Manager , you will be responsible for pursuing new prospects with Verto’s value proposition and converting them into a sustainable transacting client base.

• Determine client needs, build value, and create engagement with new clients.

• Prospect, identify, and generate new opportunities via cold calling, email, phone, LinkedIn, and in-person engagements to build a pipeline of targeted prospects.

• Manage the sales pipeline through sequential stages: prospecting, initial outreach, product demo, negotiation, and closing.

• A strong network of potential clients will be highly advantageous.

• Take a consultative approach with the management team while navigating multiple decision-makers.

• Conduct outbound calls, emails, social selling, and sales demonstrations with prospective clients.

• Consistently exceed your monthly sales quota and be well-compensated for doing so.

• Work closely with the Account Management team to upsell and cross-sell the Verto suite of products.

• A recognized Bachelor's degree with an RE5 accreditation (Mandatory). RE1 accreditation (highly advantageous).

• 3-5 years of sales experience within an FSP, corporate banking, or hedge funding environment .

• Experience dealing with clients from EMEA, LATAM (highly advantageous).

• Understanding of the South African regulatory landscape (desirable).

• Strong executive presence with excellent verbal and written communication skills in English . French proficiency is a major plus!

• Team player mentality with the ability to work independently toward ambitious goals.

• Well-rounded with varied interests, a strong background, and proven leadership experience.

• Coachable, self-motivated, curious, and resilient.

• Excellent organizational skills, including prioritization, scheduling, and time management.

Letsitele area – Limpopo: Our client is looking for an Operations Manager to join the team.

The successful candidate will be responsible for planning, organizing, and managing production-related activities on the farm.

MINIMUM REQUIREMENTS

1. Grade 12
2. Diploma or degree in agriculture
3. Minimum of 5 years experience in the production of subtropical fruit & citrus
4. Good knowledge of the establishment, care, and cultivation of subtropical fruit & citrus
5. Excellent planning & organizational skills
6. Strong leadership skills and ability to work confidently in a group
7. Strong budgeting and financial management skills
8. Driver’s License

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

1. Overall responsibility for the implementation of the production strategy of the company through the development of applicable systems and use of existing knowledge and technology.
2. Direct, coordinate, and manage production-related activities in close collaboration with management.
3. Monitor the production process to ensure quality products, operational management of the farm, maintenance, new development, nutrition, pest, disease, and water management.
4. Long-term planning to support the company’s goals.
5. Assess and analyze departmental budgets to find ways to optimize profitability.
6. Identify potential problems, points of friction, and find solutions to maximize efficiency and revenue.
7. Develop and implement operating methods and procedures for the production section.
8. Ensure compliance procedures are followed according to accreditation and management systems to ensure produce can be exported.
9. Manage production cost-effectively by sound budgeting and strict cost control measures.
10. Ensure implementation and adherence to occupational health and safety guidelines.
11. Participate in the preparation and control of annual production budgets.
12. Ensure all administrative functions are done accurately and on time.

ONLY short-listed candidates will be contacted.

Join to apply for the Global Incentives Manager (Sales Excellence & Operations) role at RIB Software

3 days ago Be among the first 25 applicants

Join to apply for the Global Incentives Manager (Sales Excellence & Operations) role at RIB Software

Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.

With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.

We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

Find out more at RIB Careers.

We are seeking a strategic, data-driven Global Incentives Manager to lead the design, implementation, and governance of sales incentive programs across our global sales organization. As a key member of the Sales Excellence & Operations team within RIB Software, a high-growth construction software company , you’ll play a critical role in aligning incentive plans with evolving go-to-market strategies, driving sales effectiveness, and ensuring scalability as we expand globally. Your work will directly support our mission to transform how the construction industry builds through cutting-edge digital solutions.

Key Responsibilities

Incentive Strategy & Design

• Lead the design and evolution of global sales incentive plans to support our portfolio - including software subscriptions, platform solutions, and partner-led sales models.
• Collaborate with Sales Leadership, Product, Finance, and HR to align incentive structures with GTM strategy, revenue targets, and product adoption goals.
  
  

• Own the end-to-end incentive process, from annual plan rollout to monthly/quarterly incentive calculations, ensuring accuracy, transparency, and timeliness.
• Build scalable, repeatable workflows and tools to support incentive management across regions and sales segments (e.g., direct, channel, and enterprise sales).
  
  

• Analyze sales and incentive data to monitor plan effectiveness and ROI, adjusting programs based on performance trends, quota attainment, and market conditions.
• Partner with Sales Enablement and Leadership to deliver insights that improve sales behaviors, product focus, and overall plan impact.
  
  

• Ensure global incentive plans adhere to regional legal, tax, and labor regulations.
• Maintain documentation, approval processes, and audit trails for all incentive programs, serving as the point of contact for audits or executive reviews.
  
  

• Serve as the subject matter expert for all incentive-related queries across sales teams and leadership.
• Create clear communications, FAQs, and enablement materials to ensure plan understanding and alignment throughout the organization.
  
  

• Bachelor’s degree in Business/Administration, Finance, Economics, or a related field. MBA or relevant certifications preferred.
• 5+ years of experience in Sales Operations, Sales Compensation, or Incentive Design, preferably in SaaS or construction tech industries.
• Experience managing incentive programs across multiple regions and sales motions (e.g., new logo, upsell/cross-sell, renewals, and channel).
  
  

• Salesforce).
• Experience with incentive automation platforms (e.g. SAP Commissions, X-Actly, etc).
• Excellent communication and stakeholder management skills across technical and non-technical audiences.
• Comfort navigating ambiguity and scaling processes in a fast-paced, high-growth environment.
• Experience in the software industry is a plus.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Software Development

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