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Join to apply for the Director of Spa role at HEI Hotels & Resorts

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Join to apply for the Director of Spa role at HEI Hotels & Resorts

About Us

On the famous Sunset strip, The Sun Rose boasts 149 guestrooms with sweeping views of Los Angeles. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

About Us

On the famous Sunset strip, The Sun Rose boasts 149 guestrooms with sweeping views of Los Angeles. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Provide guidance and leadership to The Spa, ensuring consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits.

Essential Duties And Responsibilities

• Implement and manage spa’s daily quality process including goal communication, associate improvement, and compliance with HEI Hotels and Resorts’ standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly.
• Interview, hire, train, motivate, conduct performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate for spa associates including, but not limited to Manager(s), Supervisor(s), Therapists, Front Desk and Attendants.
• Maintain accurate and up to date records regarding required licensing of spa staff.
• Communicate both verbally and in writing to provide clear direction to staff.
• Assign and instruct Spa Therapists and Associates in details of work. Observe performance and encourage improvement. Monitor business levels and hotel occupancy and make staffing adjustments accordingly.
• Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
• Supervise the budgeting, forecasting, cost, and inventory controls.
• Prepare Forecast expenses and actual results for the spa revenue and expenses.
• Provide expertise with regard to the spa’s core business vis-à-vis company meetings and activities.
• Be available and able to assist in all aspects of operations as needed based on business needs.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
  
  

• Hotel experience preferred.
• Requires the exercise of considerable managerial skill as position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large-scale work projects.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
• Complex mathematical skills and considerable skills in the use of a calculator to prepare complex mathematical calculations without error, i.e. budgets, forecasting.
• Ability to be mobile for significant distances between and within buildings on the property. Ability to observe performance and detect signs of emergency situations and respond with proper action with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
  
  

• Seniority level Director

• Employment type Full-time

• Job function Other
• Industries Hospitality

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Salary:

Job Title:

Head of Hair, Beauty and Hospitality

Salary:

£47,681 per annum

Location:

Waterfront (with travel to other sites)

Hours and Weeks per Year:

37 hours / 52 weeks

At Kirklees College we are always looking for new talent, and welcome applications from all sectors.

Whether in a teaching & learning role or in one of our specialised Business Support functions, you'll be involved in nurturing and developing the next generation of construction workers, engineers, health workers and countless others.

We're already a successful college, but we're continually striving to be better and do better - be part of our story!

Join Our Team as the Head of Hair, Beauty & Hospitality!

Are you a visionary leader with a passion for Hair, Beauty, and Hospitality? Do you thrive in dynamic environments where you can make a real impact? If so, we have an exciting opportunity for you.

We are looking for an innovative and dedicated professional to join our team as the Head of Department for Hair, Beauty & Hospitality. In this role, you will work closely with the Curriculum Director to lead and manage our vibrant department, ensuring excellence in teaching, learning, and student success.

Why This Role is Exciting:

• Leadership Opportunity: Take charge of a dynamic department, overseeing teaching, business, and technical support staff.
• Innovative Environment: Drive the development and delivery of cutting-edge curriculum from Entry Level 1 to Higher Education, meeting the needs of learners and employers.
• Impactful Work: Ensure outstanding achievement and excellence within the department, promoting our values of Kindness, Unity, and Excellence.
• Collaborative Culture: Work with colleagues across the college to deliver an engaging and inspiring student experience.

• Lead the effective development and delivery of teaching, learning, and assessment within the curriculum areas.
• Support the Curriculum Director in providing an innovative and efficient curriculum offer.
• Oversee student recruitment, retention, attendance, and achievement targets.
• Manage budgets, resources, and staff timetabling to ensure optimal performance.
• Promote outstanding performance through lesson observations, assessments, and quality improvement initiatives.

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!

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Nail Technician in the little town of Langebaan experienced with Rubber-base & Bio-sculpture gel overlays, pedicures, and gel toes able to work in a fast-paced environment send your detailed CV NOW!

NOTE : Photos of your work MUST accompany application.

• Rubber-base & Bio-sculpture gel overlays
• Manicures & Pedicures
• Upselling / cross selling

• Immediately available
• Artistic
• 1 - 2 years’ experience (preferred)
• Team player
• Self-motivated
• Reliable transport
• Sales experience (advantage)

• Spa Hours : Mon – Fri : 09:00 – 18:00 / Sat : 09:00 – 17:00 / Sun : 09:00 – 14:00
• Salary : R5,500 + Commission on services & sales
• Location : Langebaan, West Coast

Should you not hear from us within 10 working days, please consider your application to have been unsuccessful. We will keep your details for future placements – unless you advise that you

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetic Consultant for their Table Bay store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.


Minimum Requirements:
Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African Citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetic Consultant for their Stellenbosch Square store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.


Minimum Requirements:
Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African Citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

We are looking for well-presented, hard-working, energetic individuals to join our team! Join one of the hottest trends in the salon industry.

As waxing continues to gain in popularity, a career dedicated to waxing has endless possibilities.

We seek WAXITologists who are friendly, well-spoken, well-presented, detail-orientated and who will thrive in a fast-paced work environment.

Responsibilities

As a WAXITologist, you will be a true brand ambassador representing customer excellence. You will ensure customers feel comfortable and are thrilled with their luxury service experience. You must LOVE waxing and have had previous retail exposure.

• Proficient in both hot and strip wax on all areas of the body for men, women and teenagers
• Knowledge of the best aftercare for men and women e.g. ingrown hair treatment and pre and post-waxing care
• Speed to be able to complete each treatment in the allotted time
• Precision, especially when performing Brazilian waxes
• Actively engage in implementation of ongoing process improvement and embrace “learning environment” initiatives
• The ability to adapt waxing techniques to different clients' hair growth to achieve the best results.
• Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed
• Accountable for efficient, effective and high-quality customer service
• Follows all policies and procedures to accomplish these standards
• Achieves targets as set out by the Franchisee
• Other duties as assigned in the spirit of teamwork

Required

• Beauty Therapist qualification, Waxing Certificate or similar
• Must LOVE waxing!
• One year waxing experience preferred
• Threading and eyebrow tinting an advantage
• Able to work in a fast-paced environment

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetic Consultant for their Liberty Promenade store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.


Minimum Requirements:
Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African Citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

We are looking for well-presented, hard-working, energetic individuals to join our team! Join one of the hottest trends in the salon industry.

As waxing continues to gain in popularity, a career dedicated to waxing has endless possibilities.

We seek WAXITologists who are friendly, well-spoken, well-presented, detail-orientated and who will thrive in a fast-paced work environment.

Responsibilities

As a WAXITologist, you will be a true brand ambassador representing customer excellence. You will ensure customers feel comfortable and are thrilled with their luxury service experience. You must LOVE waxing and have had previous retail exposure.

• Proficient in both hot and strip wax on all areas of the body for men, women and teenagers
• Knowledge of the best aftercare for men and women e.g. ingrown hair treatment and pre and post-waxing care
• Speed to be able to complete each treatment in the allotted time
• Precision, especially when performing Brazilian waxes
• Actively engage in implementation of ongoing process improvement and embrace “learning environment” initiatives
• The ability to adapt waxing techniques to different clients' hair growth to achieve the best results.
• Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed
• Accountable for efficient, effective and high-quality customer service
• Follows all policies and procedures to accomplish these standards
• Achieves targets as set out by the Franchisee
• Other duties as assigned in the spirit of teamwork

Required

• Beauty Therapist qualification, Waxing Certificate or similar
• Must LOVE waxing!
• One year waxing experience preferred
• Threading and eyebrow tinting an advantage
• Able to work in a fast-paced environment

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000473/DB

Date posted:

Thursday, June 26, 2025

Location:

Sabi Sands, South Africa

Salary:

Monthly

Well known Spa Management Company is looking for a Spa Supervisor for their onsite spa based in Sabi Sands .

Duties:

• A team leader self-motivated to achieve financial and operational goals to ensure the seamless and successful operation of the spa.
• Performs exemplary professional treatments in accordance with Amani Spa & Wellness protocols.
• Consistently meet and exceed set revenue targets, including minimum 15% Retail to Turnover.
• Manage and execute administrative duties such as daily cash-ups, appointment bookings, marketing, and stock take.
• Projects enthusiasm for working in a multi-cultural environment resulting in a positive and healthy team culture.
• Excellent verbal communication skills to understand and address all guest needs.
• Dedicated to own health & wellness, committing to the role, responsibilities, and wellbeing of the team.

• Grade 12
• Qualified Health & Skin Care Therapist with a nationally recognised Diploma
• At least 3 years in a luxury lodge or resort environment
• Previous experience in a similar role
• Confident and competent to perform all face & body treatments and home-care recommendations

Experience Required:

• Reading, writing, and oral proficiency in the English language.
• Basic understanding of financial reports.
• Experience in Spa software management (ChiDesk advantageous).
• Proficient in MS Office (Outlook, Excel) and professional email etiquette.
• Own reliable car for travel preferred.
• South African citizen