2,347 Oil & Gas jobs in South Africa

Operations Manager: End User Support page is loaded# Operations Manager: End User Supportlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 31, 2025 (21 days left to apply)job requisition id: JR # **Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.***Job Purpose**Responsible for the provision and co-ordination of the day-to-day GIT End User Support operations. Ensure high levels of customer service and act an escalation point to both Senior Management and support teams. Drive the team to be consistent, effective and high performing. Work closely with various levels of management throughout the organisation to implement change and adopt formal incident management process activities while instilling a culture of continuous improvement.**Responsibilities**Leadership and Direction Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organisation's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals. Create a service-oriented, highly-collaborative culture and ensure that the ITIL framework is adopted from an organisational level, with a starting point from GIT. User Support Manage a large user support area, typically working through a team of managers and supervisors, developing a user support plan and planning and organising complex user support activities to meet user support standards. Ultimate responsibility for ownership of all customer incident, or logged requests. Ensure a timely and effective response to user queries and problems through a well-executed request and incident management process through the effective use of IT systems and a professional End User Support function. Effectively communicate during and after major incidents. Ensure testing of SLA parameters to ensure alignment to business requirements. IT Support Drive support in the following key areas: Microsoft end-user systems; O365 enduser support; Lenovo end-user devices support; Remote user tools (Mobile Phones, VPN and other remote devices and technologies); Meeting and Conference room infrastructure; VIP support (C-Level and other VIP end users); 1st and 2nd line end-user support. Provide effective work support off-hours as required, including weekends, holidays, and 24/7 on-call responsibilities. Operations Compliance and Management Manage a significant operational area for the organisation. Support the overall GIT strategy by developing and delivering operational plans and outcomes for a large portion of the business. Drive the End User Support teams to instill a customer service culture that delivers. Day-to-day management of First line technical service desk and support to respond to Internal/external customer incidents and queries via email and phone. Manage and coordinate of support processes, procedures and support documentation. Escalate and inform Senior Managers of all major operational issues. Monitor and review performance and behaviors within the team, identify and resolve non-compliance with the organisation's policies and relevant regulatory codes and codes of conduct. Track incidents to conclusion in line with SLAs and quality standards. Ensure End User Support teams accurately record call data. Stakeholder Engagement (Internal & External) Identify and manage stakeholders up to top management level, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions. Build service relationship with customersEnsure effective Vendor Management (Support / SLA) on an on-going basis. Collaborate with business leaders to discuss systems requirements, specifications, costs and timelines. Interact directly with IT leaders, Managers and key stakeholders to proactively communicate status on active Problem records. Partner with other IT lifecycle process owners to ensure alignment and the consistent and effective delivery of ITSM processes to the organisation. Contribute to the architecture review board from technology onboarding review through implementation and operationalisation. Negotiate SLA's and OLA's with relevant stakeholder, to align with business requirement and strategy. Organisational Capability Building Use the organisation's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organisation in own area of expertise to enable others to improve performance and fulfill personal potential. Train, coach and mentor the End User Support Leads and Engineers including career development. Oversee staff activities. Builds/obtains (from other departments) training material for support staff. As needed, schedule employees working times and provide backup support. Insights and Reporting Contribute to the design and creation of reporting strategies and templates. Lead execution of complex reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations. Prepare and coordinate the completion of various IT reports. To report on the status of operational fault logs and effects due to major incidents. To ensure all relevant statistics as relating to IT Services are efficiently compiled and maintained on a monthly basis. Report breaches of Service Levels during business hours. Identify trends and change business processes to ensure overall SLA improvements. Present the reports back to GIT Management and address what the trend reports are showing for optimal improvements. Performance Management Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organisation's performance management systems to improve personal performance. Manage Performance of service to ensure that service levels are achieved in line with contracts and that customers’ expectations are met. Manage and report on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of GIT objectives. Budgeting Track budgets and report variances to more senior management. Provide input into forecasting. Information Security Collaborate with the Information Security team to ensure applications, systems, and end-user infrastructure is secured. Ensure technology is monitored and maintained to ensure maximum access and peak performance. Identify and mitigate risks in the services organisation**Education**Grade 12/ SAQA Accredited Equivalent (Essential); MCSA, A+, N+, ITIL Foundation certifications (Essential)**Experience**5 years’ Service Desk & Desktop Support operational experience (Essential) 5 or more years' Proven track record as a Technical Service Desk and Desktop Support Manager (Essential); Experience and Understanding of IP networks traffic, firewalls, routing, Active Directories, Mimecast (Advantageous). 5 or more years' experience running and Managing End User Support teams (Essential)Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They
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Production Engineer (Talent Pool) Logistics, Assembly, Painted Body)

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We are seeking an experienced Production Engineering Specialist to lead and optimize production operations across Logistics, Assembly, or Painted-Body processes. The successful candidate will manage production teams, drive continuous improvement, and ensure quality, cost, and delivery targets are met in alignment with the organization’s strategy.

This role requires the successful incumbent to work in a rotating shift pattern (early, late and night shifts).

Key responsibilities

• Lead and develop production teams to achieve volume, quality, and cost targets while continuously improving production processes.
• Manage problem-solving efforts to eradicate recurring defects and improve process stability.
• Direct supervision of Process Leaders; coach, develop, and motivate frontline leaders. Lead cross-functional teams on complex issues and improvement initiatives.
• Ensure safe and economical use of materials, chemicals, and consumables; oversee material checks and stock levels with appropriate stores.
• Collaborate with suppliers to optimize packaging, waste reduction, and overall supply chain effectiveness.
• Coordinate and control shift activities, including shift balancing, handovers, and clear communication of targets to stakeholders.
• Ensure adherence to ISO quality standards and support ISO 9001 implementation where relevant.
• Maintain housekeeping and a safe working environment; address safety, health, and environmental issues in collaboration with SHE stakeholders.
• Foster effective internal and external collaboration with departments such as Purchasing, Quality, Product, and Project teams, as well as suppliers and contractors.
• Contribute to continuous improvement initiatives (e.g., kaizen, problem-solving methodologies) and stay informed about advances in relevant technologies.

Scope of responsibility

• Leads production teams during shifts to meet volume targets while ensuring reliability, quality, and on-time delivery to internal and external customers.
• Financial: Manage departmental budget related to production costs, including scrap, consumables, maintenance, and overtime; monitor cost per unit and drive improvements.
• Others: Lead ad-hoc projects for continuous improvement with defined scope and variance targets.

Qualifications and experience

• Education: Engineering degree or equivalent (e.g., BTech, BEng, or BSc in Industrial/Mechanical/Electrical/Production).
• Experience: Minimum 5 years in automotive or equivalent manufacturing environments; minimum 5 years in leadership/management roles; experience with technology-specific processes is advantageous.

Skills

• Strong presentation and communication skills (English or local business language).
• Proficiency in problem-solving, data analysis, and process improvement methodologies.
• People management and interpersonal skills.
• Knowledge of Occupational Health and Safety principles.
• Ability to work cross-functionally with internal teams and external suppliers.

What we offer

• A dynamic leadership role in a manufacturing environment with exposure to cross-functional projects.
• Opportunities for professional development and continuous improvement initiatives.
• A collaborative, safety-conscious work culture.

About you

• You are a proactive leader who can drive teams to meet targets while maintaining high standards of quality and safety.
• You excel at problem solving, process optimization, and stakeholder communication.
• You are committed to continuous improvement and staying current with industry best practices.
• You are committed and willing to work in a rotating shift pattern. (early / late & night)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Production, Manufacturing, and Management
• Industries
• Motor Vehicle Parts Manufacturing

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We are seeking a strategic, experienced Senior Production Manager to lead and professionalize our specialized steel and timber manufacturing operations for retail sector fixtures and fittings. The ideal candidate will have strong manufacturing industry experience , preferably with an Industrial Engineering background , and a proven track record in ERP system implementation , lean production , and just-in-time (JIT) practices.

This role is critical to transitioning the business from a reactive, ad-hoc manufacturing approach to a streamlined, high-efficiency operation. You will play a pivotal role in reducing errors and costs, increasing throughput, optimizing staff utilization, and improving scheduling and workflow planning.

Job Description

Position Title :

Senior Production Manager

Reporting To :

Key Responsibilities

1. Strategic Production Management

• Lead, manage, and optimize all steel and timber production lines to meet quality, cost, and delivery targets.
• Develop and implement production strategies aligned with company growth and client delivery expectations.
• Overhaul existing reaction-based production model and instil systematic, data-driven planning and prioritization processes.

2. Planning & Workflow Optimization

• Design and deploy a centralized production planning system , integrating all job cards and production schedules across departments.
• Prioritize and schedule jobs to ensure optimal resource utilization and deadline adherence.
• Eliminate bottlenecks and who shouts the loudest prioritization culture through structured job tracking and coordination.

3. ERP & Systems Implementation

• Select and implement an ERP or MRP system tailored to custom manufacturing workflows.
• Lead digitization efforts including job tracking, inventory management, production dashboards, and real-time performance metrics.
• Apply lean manufacturing principles to reduce waste, minimize rework, and improve efficiency.
• Introduce just-in-time (JIT) production where appropriate to reduce overproduction, storage costs, and material waste.

5. People & Performance Management

• Manage and coach departmental supervisors, team leaders, and production teams (both timber and steel).
• Monitor performance KPIs (output, errors, downtime, overtime, etc.) and implement corrective actions where needed.
• Right-size staffing levels to align with demand while minimizing overtime and excess capacity.

6. Quality Assurance & Risk Mitigation

• Reduce error rates and production defects through process control, root cause analysis, and continuous improvement.
• Collaborate with costing, design, and installation teams to ensure manufacturability and sequencing integrity.

Requirements & Qualifications

• Minimum 10 years of experience in a custom or project-based manufacturing environment (e.g., shopfitting, furniture, steel / timber fabrication, engineering products).
• Degree in Industrial Engineering or related discipline is strongly preferred.
• Demonstrated experience in :
• Leading production in a multi-product, low-volume-high-variety environment.
• Implementing ERP / MRP systems from concept to go-live.
• Applying lean, JIT, and continuous improvement principles in real-world settings
• Strong leadership, communication, and change management skills.
• Deep understanding of the challenges in deadline-driven, specialized manufacturing.
• High proficiency in production software, Excel, and digital dashboards.

Success Measures

• Reduction in overtime and staffing inefficiencies.
• Improved lead time adherence.
• Increased production throughput and order tracking visibility.
• Successful implementation of ERP / MRP and planning systems.

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Join to apply for the FIELD OPERATIONS MANAGER role at Smollan

Control Expenses: Control cell phone/telephone expenses, monitor and control fuel, vehicle, training, travel and stationary expenses, including overtime.

Business Insights and Execution: Identify and act on new business opportunities, ensure effective data collection and analysis, provide insights for improvements and new ways of driving sales, plan and implement sales operations for clients and customers based on sales data, monitor and evaluate new innovations, including those of competitors.

Monitor New Innovations: Inform field force of new innovations, monitor speed to market and stock in DC, negotiate new or existing listings in stores with store managers, distribute trade presenters to Field Force and customers, provide feedback to clients, monitor sales of new innovations, manage staff in-store book comm and feedback.

Manage Promotional Activity: Facilitate the implementation of promotion grids, ensure informed about time frames for promotions, communicate promotional activities to field force, ensure understanding of objectives of various promotions, ensure POS material to stores, ensure sufficient stock has been ordered within required timeframes, ensure promotional activities have been implemented and maintained, analyze and manage data integrity (Field comms).

Achievement of POP Objectives: Manage the implementation of generic Planograms, ensure store-specific planograms and category flows are implemented and maintained, provide feedback to Clients with regards to forward share changes, ensure forward share is reflected on shelf as per rate of sale, ensure market share is reflected in the category, manage the implementation and maintenance of shelf health.

Achievement of Targets: Identify in-store cross-merchandising opportunities, ensure stock pressure is applied and that out-of-stocks are limited, ensure forward share is a reflection of ROS, monitor in-store pricing, minimize credit notes, drive ad-hoc promotions to increase sales, ensure timeous promotional activities implemented.

Operational Excellence: Manage resources and ensure efficient and effective day-to-day operations of store execution including flexible people and resource allocation, continuously monitor service delivery, ensure implementation of systems to promote efficiency, implement sales initiatives and value-adding store operations, ensure all company assets are maintained according to company policy, manage staff in-store book communication and feedback.

Stakeholder Engagement: Provide continuous feedback as per client requirements, compile regular reports to relevant stakeholders, provide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms, urgent deliveries), liaise with customers and depot’s regarding stock pressure, stock holdings, new innovations, deliveries, credit notes, special deliveries, staff, ROS, price, reviews, category flows, planograms, compile trade visit reports and trade contact reports, compile regular reports to Regional Managers, conduct review meetings with client, provide feedback via feedback platform (e.g., IVR/Grapevine/Field Comms/Manual tracking).

People Management: Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management: Recruitment and selection, induction and orientation, training and development, rewards and remuneration, succession planning, performance management, ensure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfare, ensure accurate in-store administration, provide updated stocking files and support staff with in-store conflict/issues, manage Employment Equity targets, ensure appropriate levels of management and accountability, motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative.

Requirements: 4-5 years’ Operations experience in FMCG environment at a managerial/supervisory level, Relevant Diploma/Degree at NQF level 6 or 7, Code 08 driver’s licence, Leadership Skills, Problem solving skills, Computer literacy, Business acumen, Commercial awareness, Leadership skills, Negotiation skills, Sales management skills, Decision making skills, Communication skills (verbal & written).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Supply Chain
• Industries: Retail

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Job Opportunity

One of our clients is looking for a highly motivated and positive candidate to join their team in Cape Town, reporting to the Regional Manager.

Responsibilities:

• Procurement management
• Monitor the boiler house efficiencies on-site
• Reporting

Must have:

• Grade 12
• Mechanical / Chemical / Electrical / Mechatronics diploma / degree
• At least 2 years' relevant work experience
• Advanced EXCEL (Pivot tables - trend and graph interpretation skills)
• Data capturing skills
• Technically strong: boilers, pumps, valves, and mechanical equipment
• Open to be trained and study further
• Client oriented
• Self-motivated
• Punctual
• Reliable
• Team player
• Must have a reliable vehicle and valid driver's license

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Please note this position is based in the Middle East, Saudi Arabia. All Relocation Costs will be covered.

We are seeking an experienced and results-driven Pipeline Engineer with extensive expertise in the design, construction, and maintenance of pipelines, preferably within the Oil & Gas industry. The successful candidate will be responsible for managing pipeline engineering activities across all project phases, ensuring compliance with international standards, safety regulations, and project requirements.

Key Responsibilities

• Design, review, and approve pipeline engineering drawings, specifications, and calculations.
• Perform hydraulic, stress, and material analyses to ensure pipeline integrity and safety.
• Supervise construction, installation, and testing of onshore / offshore pipelines.
• Develop and review pipeline route selection studies, feasibility assessments, and risk evaluations.
• Ensure compliance with international codes and standards (ASME, API, ISO, etc.).
• Conduct inspections, audits, and quality assurance of pipeline systems.
• Collaborate with multidisciplinary engineering teams, contractors, and clients to deliver projects on time and within budget.
• Provide technical support in resolving pipeline operational and maintenance issues.
• Prepare reports, schedules, cost estimates, and technical documentation for project stakeholders.

Qualifications

• Bachelor’s Degree in Mechanical Engineering, Civil Engineering, or related discipline.
• Professional Engineering registration / certification (preferred).
• 7+ years of proven work experience in pipeline engineering, with a strong background in construction projects.
• Experience in the Oil & Gas industry is highly desirable.

Skills and Competencies

• In-depth knowledge of pipeline design, construction, and operation.
• Proficiency in pipeline engineering software (CAESAR II, AutoPIPE, Pipeline Studio, etc.).
• Strong analytical and problem-solving abilities.
• Excellent project management and organizational skills.
• Strong communication and leadership capabilities.
• Ability to work collaboratively in multidisciplinary teams and challenging environments.

Benefits

• Competitive salary package.
• Comprehensive health and insurance benefits.
• Training and professional development opportunities.
• Exposure to international Oil & Gas pipeline projects.

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Overview

Please note this position is based in the Middle East, Saudi Arabia. All relocation costs will be covered. We are seeking an experienced and detail-oriented Structural Engineer with strong expertise in the design and analysis of structural systems for large-scale projects, preferably within the Oil & Gas industry. The successful candidate will be responsible for ensuring the integrity, safety, and durability of structural components across construction projects, from initial design through to execution.

Key Responsibilities

• Design, review, and approve structural engineering drawings, models, and calculations.

• Conduct structural analysis to ensure stability, safety, and compliance with international codes and standards.

• Oversee structural aspects of construction projects, including steel, concrete, and foundation works.

• Collaborate with civil, mechanical, and project engineering teams to integrate structural designs into overall project execution.

• Perform site inspections, risk assessments, and quality assurance of structural works.

• Provide technical expertise to resolve structural engineering challenges.

• Prepare technical reports, cost estimates, and schedules to support project deliverables.

• Ensure compliance with HSE (Health, Safety & Environment) regulations throughout the project lifecycle.

Qualifications

• Bachelor’s Degree in Structural Engineering or Civil Engineering with a structural focus.

• Professional Engineering registration/certification (preferred).

• 7+ years of proven work experience in structural engineering, with a strong background in construction projects.

• Experience in the Oil & Gas industry is highly desirable.

Skills and Competencies

• Strong knowledge of structural design principles and international codes (AISC, ACI, Eurocodes, etc.).

• Proficiency in structural analysis and design software (STAAD.Pro, ETABS, SAP2000, Tekla, etc.).

• Excellent problem-solving and analytical abilities.

• Strong project management and organizational skills.

• Effective communication and leadership capabilities.

• Ability to work collaboratively in multidisciplinary teams.

Benefits

• Competitive salary package.

• Comprehensive health and insurance benefits.

• Training and professional development opportunities.

• Exposure to high-value international projects.

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About the role

We’re looking for a Client Project Manager . You’re the steady, sharp, low-ego operator who keeps projects moving, communicates clearly with clients, and leads freelancers with confidence. You understand creative work, protect scope, and know how to say “this is out of scope” nicely (and get it approved).

What sets you apart: You're financially savvy and have the capacity to understand the bottom line and the know-how to drive it (training provided). You're also looking for an opportunity to grow. For the right person, this role offers the potential to develop into a leadership position, eventually managing the day-to-day operations of the firm.

Responsibilities

• Manage projects from kickoff to delivery
• Lead client and talent onboarding and run regular client calls
• Be the main client point of contact and build strong relationships
• Coordinate the creative team and align deliverables with the brief and timelines
• Maintain project tools and systems (docs, trackers, assets, comms)
• Support proposals and ramp-ups for new engagements
• Solve blockers fast and keep momentum across teams
• Hold the line on scope and standards with both talent and clients
• Build and maintain project budgets within company templates
• Turn completed projects into concise case studies using our templates
• Assist with off-season marketing tasks when needed
• Working Hours: Full-time, working 6:00 am-2:00 pm EST (12:00-8:00 pm SAST) with occasional flexibility during busy periods

About you

To excel in this role, you need:

• Agency or studio experience (creative/branding environment preferred)
• Strong project management and organization skills (multi-project juggling)
• Creative industry fluency (you “get” design quality and brand fundamentals)
• Proficiency with core digital tools (Google Workspace, Slack, Dropbox)
• Budgeting and negotiation skills for change orders and profitability
• Experience with high-profile or senior-level clients
• Branding agency background specifically
• Leading distributed freelance teams across time zones
• Hands-on experience creating short case studies from finished work
• Familiarity with SOWs/estimations and change-order processes
• You’re calm under pressure, emotionally intelligent, and growth-minded. You keep standards high, stay organized, and communicate directly but kindly. You enjoy design, can read a brief and spot scope creep, and you’re comfortable guiding clients and freelancers to decisions. Low ego, sharp, and steady.

What’s in it for you?

Full-time, fully remote, EST-aligned hours

10–15 days paid holiday per year

End-of-year bonus based on company performance

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management
• Industries
• Marketing Services

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About the role

We’re looking for a Client Project Manager . You’re the steady, sharp, low-ego operator who keeps projects moving, communicates clearly with clients, and leads freelancers with confidence. You understand creative work, protect scope, and know how to say “this is out of scope” nicely (and get it approved).

What sets you apart: You're financially savvy and have the capacity to understand the bottom line and the know-how to drive it (training provided). You're also looking for an opportunity to grow. For the right person, this role offers the potential to develop into a leadership position, eventually managing the day-to-day operations of the firm.

Responsibilities

• Manage projects from kickoff to delivery
• Lead client and talent onboarding and run regular client calls
• Be the main client point of contact and build strong relationships
• Coordinate the creative team and align deliverables with the brief and timelines
• Maintain project tools and systems (docs, trackers, assets, comms)
• Support proposals and ramp-ups for new engagements
• Solve blockers fast and keep momentum across teams
• Hold the line on scope and standards with both talent and clients
• Build and maintain project budgets within company templates
• Turn completed projects into concise case studies using our templates
• Assist with off-season marketing tasks when needed
• Working Hours: Full-time, working 6:00 am-2:00 pm EST (12:00-8:00 pm SAST) with occasional flexibility during busy periods

About you

To excel in this role, you need:

• Agency or studio experience (creative/branding environment preferred)
• Strong project management and organization skills (multi-project juggling)
• Creative industry fluency (you “get” design quality and brand fundamentals)
• Proficiency with core digital tools (Google Workspace, Slack, Dropbox)
• Budgeting and negotiation skills for change orders and profitability
• Experience with high-profile or senior-level clients
• Branding agency background specifically
• Leading distributed freelance teams across time zones
• Hands-on experience creating short case studies from finished work
• Familiarity with SOWs/estimations and change-order processes
• You’re calm under pressure, emotionally intelligent, and growth-minded. You keep standards high, stay organized, and communicate directly but kindly. You enjoy design, can read a brief and spot scope creep, and you’re comfortable guiding clients and freelancers to decisions. Low ego, sharp, and steady.

What’s in it for you?

Full-time, fully remote, EST-aligned hours

10–15 days paid holiday per year

End-of-year bonus based on company performance

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Project Management
• Industries
• Marketing Services

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