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The primary responsibility of the Security Engineer (Senior) is to provide technical support to NTT / Dimension Data Intelligent Security (Ltd) clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. The TS Implementation Engineer (Senior) is involved in more complex environments for installation, configuration and fault management.

The successful candidate will join a team of engineers and as a senior you will be expected to provide coaching to the team and report into the operations manager. The responsibilities will be that all operational tasks are completed per the SLA, mentorship of the team with regards to development and deal with client escalations experienced within the team.

Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data and create process documentation. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and managed and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely.

Analyses and recommends security controls and procedures in acquisition, development, and change management lifecycle of information systems, and provides oversight to ensure compliance.

Monitors information systems for security incidents and vulnerabilities; develops monitoring and visibility capabilities; reports on incidents, vulnerabilities, and trends to IT or executive management.

Job Description

The Security Engineer (Senior) is a high level in the Engineer series and may be assigned to function as an expert. They will develop, coordinate and execute policies, methods and procedures, and supervise personnel; when assigned as an expert, performs work requiring a very high level of technical knowledge of a specific area or ability to integrate at a high level the knowledge of several areas, manages and provides technical leadership of projects involving large-scale, complex and highly analytical tasks. Positions at this level are distinguished from Senior Engineers, in that the latter performs more specific and small-scale, though complex, analytical tasks. Work is performed within a broad framework of general policy and requires creativity and resourcefulness to accomplish goals and objectives, and in applying concepts, plans and strategies which may deviate from traditional methods and practices. Serves as a lead technical contact and systems integrator for large complex deployments, with a focus on securing vulnerabilities and reducing risk of system and/or asset compromises.

Oversees the response to information system security incidents, including investigation of, countermeasures to, and recovery from computer-based attacks, unauthorized access, and policy breaches; engages, interacts and coordinates with third-party incident responders, including law enforcement.

Oversees the administration of authentication and access controls, including provisioning, changes, and deprovisioning of user and system accounts, security/access roles, and access permissions to information assets.

Analyses trends, news and changes in threat and compliance environment with respect to organizational risk; advises organization management and develops and executes plans for compliance and mitigation of risk; oversees risk and compliance self-assessments, and engages and coordinates third-party risk and compliance assessments.

Analyses and oversees the development of information security governance, including organizational policies, procedures, standards, baselines and guidelines with respect to information security and use and operation of information systems.

Oversees the development and administration of information security training and awareness programs.

Produce and use reports

The individual demonstrates good administration ability in the form of proposal and report writing, and general project documentation development. The individual may be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.

Take ownership of relevant technologies

Focusing on Cisco, Fortinet, Palo Alto and other network security related technologies the Security Engineer is expected to take ownership of implementations, maintenance and operations of information system security controls and countermeasures.

As corporate citizens they are good team players and exhibit the required level of management skills required from junior level managers. He or she practices two-way communication and listens to understand other’s point of view.

Key Roles and Responsibilities :

Security Engineers work closely with clients, displaying good client engagement skills and engaging at a high level of professionalism. They are required to interact with clients on site to meet more complex requirements of a solution. Problems and issues that cannot be resolved are escalated to the relevant third parties.

Assists in analysing, planning, implementing, maintaining, troubleshooting and enhancing large complex systems or networks consisting of a combination that may will include several security products, demonstrates project management and administration ability. They write reports and assist with input for proposals and project documentation. Security Engineer (Senior) ensure the compilation of the documentation of standard operating procedures relating to installations and fixes.

Certification, both in vendor, technology and product is elevated to a specialized level and activities continue to progress towards an expert level.

The individual

• Interact with clients on site to meet complex requirements of a solution.
• Escalate unresolved problems and issues to the relevant third parties.
• Respond to escalated client requests and support client applications to a first line resolution.
• Escalate complex problems to the relevant third parties.
• Write reports and proposals and complete and maintain project documentation.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• Act as coach and mentor to team.
• Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets.
• Will be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.

Knowledge, Skills and Attributes :

• Good understanding and appreciation of technical design and business principles
• Demonstrates project management and administration ability
• Good project skills which are demonstrated in the execution of installations and other assignments
• Demonstrate customer engagement skills
• Demonstrate relevant domain specialist knowledge
• Client focused and display a proactive approach to solving problems
• Ability to work under pressure
• Ability to coach, mentor and provide guidance to team members
• Good understanding of project management principles
• Be proficient in the implementation, configuration of the products in the security GTM.

Requirements

Academic Qualifications and Certifications :

• Computer Science / Information Technology Degree or equivalent together with specialised training in new technologies and legacy systems or equivalent
• Network security certifications (vendor certifications)
• Competence and certification in other technologies, Fortinet, Palo Alto, Checkpoint and Cisco preferred.
• Microsoft Azure Security Technologies (AZ-500) a plus
• Fortinet NSE certifications
• Palo Alto Networks Certified Network Security Administrator (PCNSE) a plus
• Industry certifications (CISSP, CISM, S+) a plus

Required Experience :

• 10 - 15 years solid work experience in a technical implementation engineering or similar role
• Experience engaging with clients and conducting presentations
• End to end deployment and support of above mentioned technologies

Location: Pretoria

Function: Roads and Highways

PRIMARY POSITION PURPOSE

This position is a technical role which involves technical leadership and lifting the overall technical performance of the discipline within the team. He/she will provide technical expertise in a wide variety of stormwater projects including township developments; provincial rural roads; intersection drainage design; urban arterials and national freeways; compilation of stormwater master plans and detailed stormwater management plans. Experience in hydrology and hydraulics of river bridges and major culverts will be beneficial, as well as designing of attenuation facilities and demarcation of flood lines.

THE RESPONSIBILITIES

• Assume technical responsibility on multiple medium/large projects.
• Responsible for the coordination of multi-disciplinary project teams.
• Provide technical leadership in a multi-disciplinary team and provide technical support and guidance to peers and other functional groups within the level of your expertise.
• Author competent technical reports of acceptable technical and presentational quality.
• Check work of all those in the project team and take responsibility for their work .
• Present / represent their technical work.
• Draft successful responses to bids.
• Clear knowledge of work procedures and ability to brief project team on them.
• Assign work to others.
• Regular client contact under direction of more senior manager.
• Build relationships with clients.
• Successful in identifying and following through on leads associated with additional work prospects on the projects they are involved with.
• Clear understanding of local functional business technologies and markets.
• Discuss in detail with clients the business technologies and markets.
• Train others in respective functional field and build a team.
• Market technical capability.
• Supervise Engineers or Technicians in undertaking checks and inspections of constructed works for compliance with design and specifications, including monitoring and proposing remedial actions.
• Development and/or improvement of function group specific design procedures.
• Plan and coordinate investigations and surveys.
• Coordinate work between functions.

KEY PERFORMANCE INDICATORS

• Overseeing and delivery of design standards.
• Quality and timeliness of reporting and other deliverables such as drawings.
• Planning of workload to meet deadlines.
• Knowledge and implementation of SMEC’s systems and procedures.
• Reporting to meet project and internal requirements.
• Client satisfaction with project delivery.
• Report writing.

RECOMMENDED QUALIFICATIONS, SKILLS, AND EXPERIENCE

• Bachelor of Engineering degree (BEng)/higher from accredited university/college.
• Professional Registration with ECSA essential.
• At least 8 years of professional experience (3 years post professional registration) in transportation infrastructure with a strong background in drainage design.
• In depth experience of government standards, codes and documentation.
• Experience in Bentley Open Roads Design and/or Autodesk Civil 3D.
• Proficiency in HEC-RAS and Hydro CAD will be beneficial.
• Knowledge of web-based project cost control and financial systems (BST).
• Experience in design management and design delivery for projects and managing professional teams of medium/large projects, would be beneficial.
• Knowledge of QA and OHS requirements on engineering projects and ISO Standards will be beneficial.
• Knowledge of the commercial aspects of project management.
• Excellent verbal and written communication skills.
• Ability to conceptualise designs and effective report writing.
• Courteous and business orientated manners when communicating with stakeholders to foster and promote good working relations.
• Co-operative and flexible work style to work in a team environment.
• Ability to meet deadlines and work under pressure.
• Ability to make technical decisions which are outcome driven.

We are proud of the brilliant minds we have at SMEC and are committed to ensuring that our people have the best opportunities and resources to learn, grow and succeed. Our hiring decisions are guided by skills, qualifications and experience, ensuring fair and equitable access to opportunities for all. We are intentional about diversity, equity, inclusion, and belonging, not as a requirement, but as a fundamental part of who we are. We strive to create a workplace where diverse backgrounds and perspectives are embraced, fresh ideas are encouraged, and everyone has the support they need to thrive. At SMEC, every individual has a voice, and through our commitment to engineering positive change, every contribution makes a difference.

Company Description

Standard Bank Group is a leading Africa-focused financial services group and an innovative player on the global stage. It offers a variety of career-enhancing opportunities and the chance to work alongside some of the sector’s most talented professionals. Our clients range from individuals to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We are passionate about creating growth in Africa, delivering meaningful value to our clients and communities, and fostering a sense of purpose for our employees.

Job Description

Standard Bank is seeking a driven technical professional to join the Endpoint Security team. The candidate will provide expertise in Information Security, engineering, and implementing the organization’s standards, framework, governance, controls, and initiatives for system protection across all geographies. This role is part of a fast-paced IT Security Operations team requiring a results-oriented individual who can deliver high-quality results promptly. The individual will collaborate closely with the Cyber Security Team, Information Security Officers, Audit teams, architects, vendors, and others.

Qualifications

• First Degree in Information Technology (Required)
• Microsoft Security Operations Analyst (Required)
• Azure Fundamentals (Required)
• CISSP (Advantageous)
• CompTIA Advanced Security Practitioner CASP+ (Advantageous)
• AWS Certified Cloud Practitioner (Advantageous)
• Certified Ethical Hacker (Advantageous)
• Certified Cloud Security Professional (CCSP) (Advantageous)
• AI Certification (Advantageous)

Skills

The candidate must demonstrate proficiency in:

• Microsoft Defender (Intune, MDE EDR, Host Firewall, Antivirus, USB Port Blocking)
• Azure Arc
• Automation, AI, and scripting
• Security Co-Pilot
• AWS and Azure Cloud Security
• Network security and endpoint protection
• Policy configuration and troubleshooting
• Linux skills (preferred but not mandatory)
• PowerBI dashboarding (preferred but not mandatory)

Experience

• At least 7+ years of hands-on experience with Endpoint Security technologies for Windows, Linux, and MacOS
• Experience in Incident, Change, and Risk Management
• Supporting large enterprises
• Development, testing, deployment, and support of security software in on-premise and cloud environments

Additional Information

Behavioral Competencies:

• Articulating Information
• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Embracing Change
• Empowering Individuals
• Examining Information
• Exploring Possibilities
• Interacting with People
• Making Decisions
• Showing Composure
• Team Working

Technical Competencies:

• Incident and Problem Management
• Information Security Management
• IT Design Driven Development
• IT Knowledge
• Service Management Processes
• Technical Analysis
• Troubleshooting
• Automation in Build and Test Processes

• Mid-Senior level

• Full-time

• Information Technology

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Location: Johannesburg, Gauteng, South Africa

PBT Group City of Cape Town, Western Cape, South Africa

PBT Group City of Cape Town, Western Cape, South Africa

Direct message the job poster from PBT Group

Are you a detail-obsessed, process-driven, and tech-savvy QA professional who lives for uncovering bugs before users do? Ready to take the lead in building high-quality, data-rich systems that make an impact? If yes, we want YOU to join our dynamic team as our next Test Analyst !

What You’ll Be Doing

You’ll lead the charge on all things testing—owning the full testing lifecycle across cutting-edge software and data platforms.

• Design, develop, and execute test plans, strategies, and scripts aligned with business needs and technical specs.
• Perform a wide range of testing : functional, regression, system, integration, SIT, smoke testing , and more.
• Identify and report test-related errors, issues and risks.
• Collaborate closely with Project Managers, Business Analysts, Developers, and UAT teams.
• Contribute to agile projects with a strong working knowledge of iterative development and agile ceremonies.

What You Bring

• Experience with Manual Testing
• Experience working in fast-paced Agile environments.
• Understand DevOps, CI/CD Pipeline and the Agile way of working
• ISTQB Certified

Tech Stack & Tools You'll Use

• Tools: Jira , SQL, Postman, Selenium, ETL Tools, Advantageous

"If you have not heard from us in two weeks, please note that you were unsuccessful for the role. However, we will keep your resume on file and reach out if any other suitable opportunity arises in the future".

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Quality Assurance, Analyst, and Finance
• Industries IT Services and IT Consulting, Financial Services, and Insurance

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Join to apply for the Corporate Development Analyst role at GitLab

Join to apply for the Corporate Development Analyst role at GitLab

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GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An Overview Of This Role

As an Analyst, Corporate Development, you will be responsible for identifying, sourcing, and owning the acquisition opportunity pipeline, and helping with the deal flow.

What You’ll Do

Deal Sourcing & Pipeline Management

• Research and analyze market trends, competitive landscape, and emerging technologies in the DevSecOps space to identify potential acquisition targets
• Build and maintain comprehensive target lists across strategic focus areas, leveraging various data sources and industry research
• Manage and optimize our deal flow tracking system to ensure efficient pipeline management
  
  

• Conduct initial screening of potential targets, analyzing strategic fit, product synergies, and financial metrics
• Assist in building detailed financial models and valuation analyses to support deal evaluation and negotiations
• Support due diligence process by coordinating with cross-functional teams and supporting multiple work streams
• Assist drafting key business documents for active acquisition engagements
• Support post-merger integration planning and technical delivery
• Create and maintain process documentation to improve efficiency and knowledge sharing for your areas of responsibility
  
  

• Perform market research and competitive analysis to support strategic decision-making
• Create periodic reports on pipeline activity, deal progress, and integration status
• Analyze historical deal performance and capture lessons learned to improve future processes
• Monitor industry trends and provide regular updates to the team on relevant market activities
  
  

• Bachelors or equivalent in Science, Finance, Accounting, Economics or a related field
• Minimum of 2 years of corporate development, venture capital, private equity, or competitive analysis ideally focused on the technology industry
• Adept with technology, analytical and detail-oriented critical thinker
• Excellent judgment, mature personality; a sophisticated, worldly businessperson
• Strong sense of ownership and ability to drive multiple simultaneous projects independently
• Proactive and action-oriented, anticipates needs
• Excellent verbal and written communication skills
• Comfortable with working asynchronously across multiple time zones
• You are living wherever you want and are excited about the all remote lifestyle
• You share our values, and work in accordance with those values
  
  

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries IT Services and IT Consulting and Software Development

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Johannesburg, Gauteng, South Africa 1 week ago

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Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Site Reliability Engineer will be responsible for ensuring the reliability, scalability, and performance of our digital banking infrastructure. You will work closely with software engineers, Platform engineers, and security team to proactively prevent issues, resolve incidents, and optimise system health.

This role requires a mix of technical expertise, automation skills, and operational discipline to deliver high availability and performance for critical banking services.

KEY RESULT AREAS

Reliability and Performance Monitoring

• Implement and maintain monitoring and alerting systems to track key performance indicators (KPIs) for uptime, latency, and system health.
• Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure critical systems meet reliability standards.
  
  

• Participate in on-call rotations and lead response efforts to quickly resolve system incidents, minimizing downtime and customer impact.
• Conduct root cause analysis for incidents, create post-incident reports, and implement corrective actions.
  
  

• Develop and maintain automation scripts and tools to streamline operational tasks, including incident response and system provisioning.
• Implement Infrastructure as Code (e.g., Terraform, Ansible) to manage and scale infrastructure reliably and repeatably.
  
  

• Collaborate with Platform engineering team to enhance CI/CD pipelines, reducing deployment time and improving stability.
• Implement canary and blue-green deployments, rollbacks, and automated testing to ensure reliable releases.
  
  

• Analyze system performance and usage patterns to anticipate growth needs, ensuring infrastructure is prepared for peak traffic and future scaling.
• Conduct capacity planning and make recommendations for resource allocation, balancing performance, and cost.
  
  

• Implement and maintain observability tools (e.g., Prometheus, Grafana, ELK Stack) to gain insights into system behavior and proactively identify issues.
• Ensure that logging, metrics, and traceability are set up to enable comprehensive debugging and troubleshooting.
  
  

• Contribute to the design and testing of disaster recovery plans to ensure fast recovery of critical services in the event of major incidents.
• Regularly test backup and recovery processes to ensure data integrity and system continuity.
  
  

• Work with the security team to ensure compliance with banking regulations (e.g., PCI-DSS, GDPR, POPIA) and implement security best practices in system design.
• Monitor for and respond to security alerts to maintain a secure infrastructure.
  
  

• System Uptime (Availability): Aim for 99.95% or higher for critical systems.
• Mean Time to Recovery (MTTR): Target rapid resolution times for incidents (e.g., under 30 minutes).
• Incident Volume and Severity: Reduction in the number and severity of incidents over time.
• Change Failure Rate: Percentage of changes that result in incidents, aiming to keep it below 5%.
• Automated Task Percentage: Proportion of operational tasks automated, improving efficiency and reducing manual errors.
  
  

• Educational Background: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
  
  

• Previous experience in the financial services industry or within regulated environments.
• Certification in relevant areas, such as AWS Certified SysOps Administrator, Certified Kubernetes Administrator (CKA),
• Familiarity with security standards and practices relevant to financial services.
  
  

• 3+ years of experience in Site Reliability Engineering, Platform engineering, or a related role, ideally within a high-availability or financial services environment.
  
  

• Proficiency in monitoring and observability tools (e.g., Prometheus, Grafana, ELK, Datadog).
• Strong scripting skills (Python, Bash, or similar) and experience with automation tools.
• Familiarity with cloud platforms (AWS, GCP, Azure) and container orchestration tools (Docker, Kubernetes).
• Experience with CI/CD tools and practices (e.g., Github actions, GitLab CI/CD, ArgoCD).
• Proficient in Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
  
  

• Strong problem-solving skills, with the ability to troubleshoot complex systems under pressure.
• Excellent communication and teamwork skills, with the ability to work cross-functionally with engineering, Platform engineering, and security teams.
• A proactive mindset, focused on reliability and continuous improvement.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology

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Direct message the job poster from Henry Fagan Consulting Engineers & Project Managers

About Us:

Henry Fagan Consulting Engineers & Project Managers, a Level 1 B-BBEE company established in 1984, is seeking a dynamic and experienced Senior Structural Engineer to join our team in Cape Town. With over 2,500 successful projects in South Africa and globally (including the UK, USA, Mexico, India, and beyond), our firm has earned numerous awards for innovation and excellence.

Why Join Henry Fagan?

• Trailblazing Reputation : Work with a company renowned for its award-winning portfolio and forward-thinking approach.
• Visionary Leadership : Collaborate with an iconic leadership team dedicated to fostering innovation.
• Team-Centric Culture : Thrive in a collaborative, supportive environment with aspirational goals.
• Meaningful Impact : Play a vital role in shaping a company that’s changing the world through innovation and excellence.

What We Offer:

• A dynamic and inclusive work environment.
• Long-term career growth and development opportunities.
• Comprehensive exposure to all facets of business operations.
• Competitive remuneration and benefits.

The Role:

The Structural Engineering Lead is responsible for providing technical project planning, management and oversight for key initiatives and implementation of projects, ensuring that these projects are completed on-time, within scope and budget while applying all aspects of the Quality Management System (QMS) that enables the business to retain its ISO 9001 accreditation.

Key Responsibilities:

• Lead and manage buildings projects.
• Responsible for a project in all respects, budgeting, resource allocation, procedures, profitability, quality, and standards.
• Develop and communicate project goals and deliverables; assess and evaluate project team work to ensure successful completion of projects.
• Undertake Client liaison and communication with all stakeholders of the individual projects.
• Preparation of project plans, conducting project health checks and overseeing the implementation of recovery plans where necessary.
• Technical coordination within the business and with external team members and / or stakeholders.
• Assisting the Business Development team and the relevant Executive in identifying opportunities for tendering, preparation of requests for proposals and full tender proposals.
• Oversee project production efforts to assure projects are completed satisfactorily, on time and within budget.
• Evaluate customer or public complaints, determine nature and extent of problem, and recommend remedial measures.
• Generate relevant reports for projects as required by the business.
• Conduct & attend meetings with clients, professional teams, and contractors.

Qualifications and Experience:

• 10-15 years’ post first qualification experience in the built environment and at least 5 of these years in a client facing Project Management or Technical Lead role.
• Registered with ECSA as a Professional Engineer/ Technologist.
• Proven track record as Project/Technical Lead on multi-disciplinary building & Infrastructure projects.
• Project Management experience to manage medium to high rise office, residential, educational, healthcare, commercial and industrial buildings and water retaining structures.
• Experience in contract administration & management of multi-disciplinary building & Infrastructure projects.

Key Knowledge Areas and Competencies

• Strong leadership and technical experience
• Interpersonal Communication Skills
• Clear and concise written and oral communication skills.
• Problem Solving Skills
• Critical thinking Skills
• Analytical Skills
• Strategic Skills
• Tactical & Operational Skills

Application Process:

If you're an experienced Structural Engineer driven to make a real difference within a forward-thinking organization, we’d be excited to hear from you.

Application Deadline: 22 August 2025

Only shortlisted candidates will be contacted. Should you not receive any communication within two weeks of the closing date, please consider your application unsuccessful.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering, Business Development, and Consulting
• Industries Business Consulting and Services, Financial Services, and Civil Engineering

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

We are seeking a NICE Portfolio Sales Engineer that will lead the functional and technical sales process with a coordinated focus on solutions development across NICE’s portfolio through discovery and requirements gathering, validation and demonstration. The Portfolio Sales Engineer must be able to articulate NICE solutions’ value and position NICE’s products to both business and technical users.

As the PSE carries responsibilities for NICE’s cross-platform messaging, technical expertise should include call centre operations, telephony and cloud computing.

The PSE must be a self-motivated storyteller, with a proven track record in software sales and knowledge of technology. The PSE must demonstrate a positive “can do” approach combined with the ability to eliminate sales obstacles through creative and adaptive approaches.

This role is a fit for someone with a strong technical background who has experience with solution selling. The candidate should enjoy a mix of work and be ready to flex their strong technical aptitude.

How will you make an impact?

• Deliver demonstrations that align the NICE portfolio with the customer’s business challenges
• Identify all functional and technical challenges of assigned accounts
• Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
• Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
• Lead in all technical aspects of the sales process.
• Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
• Actively contribute to a team approach with account executives and overlay teams.
• Provide product feedback and suggestions to Product house.
• Able to promptly respond to functional and technical elements of RFIs / RFPs
• Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics

Have you got what it takes?

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

LI-Remote

Requisition ID : 8053

Reporting into : Director, Portfolio Solution Engineering

Role Type : Individual Contributor

About NiCE

NICELtd. (NASDAQ : NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

NOV South Africa is seeking a skilled Software Engineer to lead the delivery and setup of simulators for automation packages. The ideal candidate will have a strong background in PLC software and networking, with a focus on simulation environments. This position is based in Gqeberha.

Key Responsibilities:

• Configure PLC software (Siemens S7) for both simulation and machine environments.
• Establish and optimize network configurations to enhance system performance.
• Fine-tune simulation performance to meet operational requirements.
• Evaluate and implement new system features to improve functionality.
• Provide technical support to simulator system users.
• Develop comprehensive and clear technical documentation.
• Perform additional tasks as required to support project goals.

Required Skills and Qualifications:

Technical Competencies:

• Advanced knowledge of PLC software, with a focus on Siemens S7.
• Strong skills in network configuration and optimization.
• Proven expertise in simulation software development.
• Deep understanding of software-hardware interaction.
• Proficiency in debugging simulations of electrical and hydraulic components.

Educational Requirements:

• Bachelor’s or Master’s degree in Software Engineering, Electrical Engineering, or a related field.
• Advanced technical certifications are preferred.

Physical Requirements:

• Ability to work in a technical laboratory or workshop environment.
• Comfortable working with complex technical systems and equipment.

Application Process:

Interested candidates should submit the following:

• Job application
• Detailed resume
• Portfolio of technical projects
• References demonstrating technical expertise

We look forward to receiving your application and exploring the opportunity to work together at NOV.