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Job Title:    Quality Officer

Pretoria / National

Operations / SHEQ

Reporting to:

Operations Manager / SHEQ Manager

JOB SPECIFICATION

Purpose of the Role:

To ensure that all IT LAN installation and maintenance projects meet internal quality standards, client specifications, and legal compliance (including ISO and OHS standards). The Quality Officer will be responsible for implementing, monitoring, and maintaining quality control procedures and supporting continuous improvement across all projects and teams.

Key Responsibilities:

Develop and implement quality assurance policies, procedures, and checklists specific to LAN, fibre, rack, cabinet, patch panel, and network point installations.

Perform site inspections and audits to verify compliance with company and client specifications. Ensure all tools, materials, and installations comply with quality, safety, and technical standards.

Maintain and update the Quality Management System (QMS), including document control, NCRs, and corrective action logs.

Assist with ISO 9001 implementation and audits, ensuring the company maintains accreditation.

Liaise with site supervisors and technicians to provide training and guidance on quality best practices. Prepare quality reports for internal teams and client review meetings.

Conduct tool and equipment inspections in conjunction with SHEQ to ensure readiness for projects.

Support root cause analysis and implement preventive and corrective actions when non-conformances occur. Assist in developing project-specific method statements and risk assessments with the SHEQ team.

Participate in continuous improvement initiatives and ensure the "Right First Time" culture is embraced

MINIMUM REQUIREMENTS

Matric (Grade 12) Essential

Diploma or Certificate in Quality Management / SHEQ / Telecommunications / IT or equivalent Computer Skills 2–3 years of experience in quality control or inspection within an IT, network cabling, or telecommunications

environment

Knowledge of LAN, fibre, data cabling installations, patching, and basic network infrastructure Familiarity with ISO 9001:2015, OHS Act, and SANS standards relevant to ICT infrastructure

Strong understanding of quality documentation, reporting, and site inspections Computer literacy (MS Office, Excel, quality audit software)

KEY COMPETENCIES

Attention to detail and accuracy

Strong analytical and problem-solving skills

Excellent communication and interpersonal abilities Ability to work independently and within a team

Strong documentation and reporting skills

Willingness to travel to project sites across regions

Strong interpersonal skills (with customers, suppliers and team members)

Advantageous :

Knowledge of ISO 27001 (information security) Internal Auditing Certification

Previous experience in AV, VC, or structured cabling installations

We're Hiring: Fibre Planner at Coreline Engineering Solutions (CES)

At
CES,
we don't just design networks — we build the future of connectivity.

We're growing our planning team and are looking for a
Fibre Planner
to help us deliver world-class fibre networks.

What You'll Do

• Design and plan fibre optic networks from concept through to close-out.
• Use GIS planning software to create construction drawings and splice plans.
• Map and refine route layouts for civil and splicing teams.
• Incorporate site feedback to improve and update designs.
• Quality-assure all deliverables to meet client specifications and CES standards.
• Collaborate with a high-performing planning team to meet daily deadlines and monthly targets.

What You'll Need

• Matric (minimum) + at least
  1 year of fibre planning experience
  .
• Strong computer literacy, especially in GIS-based planning tools & Microsoft Office.
• High attention to detail with pride in producing accurate work.
• Solid understanding of fibre network design and telecom principles.

Bonus points if you have:

• Practical fibre industry experience.
• An engineering diploma or FOA Fibre Design certification.

Why Join CES?

• Work on meaningful fibre projects
  across South Africa, UK, USA and beyond
  .
• Be part of a team that values
  innovation, collaboration, and accountability
  .
• Deliver at a high standard while growing your skills and career.

Apply now
: Send your CV to

Applications are invited for the Fibre Planner - Senior position to be based in Tshwane or Plattekloof.

PURPOSE OF THE ROLE: The Fibre Planner - Senior is responsible for the design and implementation of FTTH, FTTB, and Carrier-grade fibre networks. This role involves leading projects from feasibility to handover, producing high-quality designs, collaborating with cross-functional teams, and ensuring alignment with technical and commercial goals. The planner will support project forecasting, process optimization, and team development while upholding quality standards across all deliverables.

Key Performance Areas would include, but are not limited to:

• Design, plan, and implement fibre optic networks for FTTH, FTTB, and Carrier services in alignment with network and business requirements.
• Lead the design lifecycle of fibre projects from feasibility through to detailed design and handover.
• Produce high-quality network designs using relevant tools (e.g. AutoCAD, GIS-based platforms).
• Collaborate cross-functionally with internal departments (e.g., Project Management, Operations, Commercials) and external stakeholders to ensure alignment and successful project execution.
• Ensure designs meet technical, financial and commercial criteria.Support the Planning Manager in pipeline forecasting, delivery tracking, and process optimization.
• Contribute to continuous improvement initiatives and ensure QA standards are upheld across all delivered designs.
• Provide coaching and training to junior planners and ensure knowledge transfer across the team.
• Travel as required to support project planning, site inspections, and stakeholder meetings.

Key Outputs:

• FTTH Project Delivery: Achieve 95%+ on-time delivery of FTTH designs from initial investigation through to final sign-off, as per project deadlines.
• Carrier and CSS Network Designs: Complete all assigned Carrier and CSS designs with 100% accuracy in line with client specifications and within the agreed SLA timelines.
• Quality Assurance: Drive and maintain a QA pass rate of 98%+ across all designs submitted by the Planning Department.
• Knowledge Transfer & Mentoring: Deliver a minimum of 2 internal training sessions per quarter to upskill planning team members on CSS and
• Carrier design principles and tools.
• Stakeholder Engagement: Achieve positive feedback (4.5+/5 rating) from internal and external stakeholders regarding design quality, collaboration, and responsiveness.

The successful candidate must have the following experience/skills:

• Minimum 5 years of experience in fibre network planning and design (FTTH, FTTB, Carrier).
• Previous work experience in network carrier designs will be advantageous.
• Proficient in design tools such as AutoCAD, QGIS, or similar platforms.
• Strong understanding of fibre details, civil infrastructure, wayleaves, and permitting processes.
• Demonstrated ability to manage multiple design projects simultaneously.
• Relevant tertiary qualification in Telecommunications, Engineering, or related field.
• Excellent communication and documentation skills.

Education Requirements:

• Grade 12 is required.
• Relevant tertiary qualification in Telecommunications, Engineering, or related field.

PLEASE NOTE:

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.

POSITION SUMMARY:

We are seeking a full time Fibre Optic Technician to join our team

Needs to be willing to relocate, if appointed permanently after probation period.

You will install, test, trouble shoot, repair fibre optic cables in a FTTH and FTTB network.

Populate and maintain fibre network cabinets.

Do mapping of fibre network.

RESPONSIBILITIES

 Installation and maintenance of a Fiber Optics FTTH & FTTB network.

Install, repair and resolve fibre optic systems and ensure that they work properly.

ake care of fibre splicing and rectify fibre optic problem areas.

plice and Terminate SM fibre.

erform basic to complex installation, troubleshooting & repair of fibre systems under minimal

supervision.

ccess the fibre optic splice enclosure and splice the necessary fibres (aerial and underground).

erform fibre tests: OTDR, power meter / laser source, and scopes.

rep tray and splice fibre optic cable ranging from single fibre to large counts as well as perform

ring cuts when needed.

nstall demarcation enclosures, switches and other telecom equipment.

iber optic test and troubleshooting abilities.

onfigure and setup routers, etc.

nstall demarcation enclosures, switches and other telecom equipment.

opulate and maintain fibre network cabinets, OLT's, fibre switches, patch panels, etc.

o mapping of fibre network (existing and new) with OSPInsight software.

ther duties as assigned.

SKILLS AND ABILITIES

ommit to safe work – there is nothing more important

 itor, communicate and perform corrective actions to fix problems affecting any fibre or fibre

related equipment.

rep cable, splicing, connectors, installation of fibre optic cabinets.

SP/ISP splice enclosure manufacturers.

roubleshoot, diagnose, repair and/or install fibre-based services.

plice and fibre issues using industry standard equipment.

erminate, splice, document and test fibre optic cables.

JOB EXPERIENCE

REQUIRED:

OA – CFOT Certification.

 ent Fiber Installation - Pulling/Terminating fibre cabling.

usion splicing/terminations.

nowledge of OTDR and Light Source and Power Meters.

able prep/single and mass fusion splicing and termination abilities.

iber optic test and troubleshooting abilities.

nowledge and experience working in fibre network cabinets.

onfiguring various fibre devices and troubleshooting. (OLT, ONU, fibre switches, routers)

nowledge and experience working with CAD software.

rivers licence.

ood motor vehicle driving record.

xcellent writing and oral communication skills.

bility to interact with customers, vendors, contractors and other required personnel.

he individual must comply with departmental and corporate internal controls and all internal

controls processes.

he individual must possess and employ the highest ethical and business standards and always

conduct himself/herself with the greatest degree of professional integrity.

illingness to further studies and qualifications.

DESIRED:

OA - CFOS/D for network design and installation. (very beneficial) with at least 2 years experience

+ and N+ is an added advantage.

amiliar with splice drawings and OTDR test sheets and reading traces.

bility to read splicing matrix and design drawings.

EXPERIENCE

Fiber Optic: 5 years (Minimum).

Job Types: Full-time, Permanent

Pay: R8 000,00 - R12 000,00 per month

Work Location: In person

This is a remote position.

SKILLS AND QUALIFICATIONS:

1. Computer Specifications

Minimum Intel Specs

Processor: Core i7 8th generation (and above)

                Core i5 10th generation (and above)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Minimum AMD Specs

Processor: AMD Ryzen 5,7,9 (Minimum series 3600)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Macintosh Specs

Processor: Core i7/ i5 / M1/ M2

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

2.   Main Internet Speed Requirement

Jitter: below 10ms

Latency: below 160ms

Upload: more than 25mbps

Download more than 40 mbps

Using internet speedtest: 

VoIP Speed Test | 8x8   // Aircall’s VoIP Speed Test | Aircall//  VoIP Speed Test: Check Your Network Reliability (getvoip.com)

3. Power Backup

A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples:   Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)

4. Internet Backup   (Secondary internet)

Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

Power and Internet Backup is a MUST.

This is a remote position.

SKILLS AND QUALIFICATIONS:

1. Computer Specifications

Minimum Intel Specs

Processor: Core i7 8th generation (and above)

                Core i5 10th generation (and above)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Minimum AMD Specs

Processor: AMD Ryzen 5,7,9 (Minimum series 3600)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Macintosh Specs

Processor: Core i7/ i5 / M1/ M2

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

2.   Main Internet Speed Requirement

Jitter: below 10ms

Latency: below 160ms

Upload: more than 25mbps

Download more than 40 mbps

Using internet speedtest: 

VoIP Speed Test | 8x8   // Aircall’s VoIP Speed Test | Aircall//  VoIP Speed Test: Check Your Network Reliability (getvoip.com)

3. Power Backup

A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples:   Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)

4. Internet Backup   (Secondary internet)

Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

Power and Internet Backup is a MUST.

This is a remote position.

SKILLS AND QUALIFICATIONS:

1. Computer Specifications

Minimum Intel Specs

Processor: Core i7 8th generation (and above)

                Core i5 10th generation (and above)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Minimum AMD Specs

Processor: AMD Ryzen 5,7,9 (Minimum series 3600)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Macintosh Specs

Processor: Core i7/ i5 / M1/ M2

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

2.   Main Internet Speed Requirement

Jitter: below 10ms

Latency: below 160ms

Upload: more than 25mbps

Download more than 40 mbps

Using internet speedtest: 

VoIP Speed Test | 8x8   // Aircall’s VoIP Speed Test | Aircall//  VoIP Speed Test: Check Your Network Reliability (getvoip.com)

3. Power Backup

A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples:   Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)

4. Internet Backup   (Secondary internet)

Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

Power and Internet Backup is a MUST.

This is a remote position.

SKILLS AND QUALIFICATIONS:

1. Computer Specifications

Minimum Intel Specs

Processor: Core i7 8th generation (and above)

                Core i5 10th generation (and above)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Minimum AMD Specs

Processor: AMD Ryzen 5,7,9 (Minimum series 3600)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Macintosh Specs

Processor: Core i7/ i5 / M1/ M2

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

2.   Main Internet Speed Requirement

Jitter: below 10ms

Latency: below 160ms

Upload: more than 25mbps

Download more than 40 mbps

Using internet speedtest: 

VoIP Speed Test | 8x8   // Aircall’s VoIP Speed Test | Aircall//  VoIP Speed Test: Check Your Network Reliability (getvoip.com)

3. Power Backup

A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples:   Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)

4. Internet Backup   (Secondary internet)

Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

Power and Internet Backup is a MUST.

This is a remote position.

SKILLS AND QUALIFICATIONS:

1. Computer Specifications

Minimum Intel Specs

Processor: Core i7 8th generation (and above)

                Core i5 10th generation (and above)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Minimum AMD Specs

Processor: AMD Ryzen 5,7,9 (Minimum series 3600)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Macintosh Specs

Processor: Core i7/ i5 / M1/ M2

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

2.   Main Internet Speed Requirement

Jitter: below 10ms

Latency: below 160ms

Upload: more than 25mbps

Download more than 40 mbps

Using internet speedtest: 

VoIP Speed Test | 8x8   // Aircall’s VoIP Speed Test | Aircall//  VoIP Speed Test: Check Your Network Reliability (getvoip.com)

3. Power Backup

A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples:   Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)

4. Internet Backup   (Secondary internet)

Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

Power and Internet Backup is a MUST.