808 Hospitality & Tourism jobs in South Africa
Hotel Manager
Posted today
Job Viewed
Job Description
Operations
- Develop and build guest relationships, promptly respond to guest needs
- Maintain efficient Check in procedures
- To ensure effective liaison between Reservations and Front office Staff, as well as other departments
- Ensure that accounts are balanced daily
- Ensure effective and accurate check out facilities
- Ensure company policy is maintained withing the housekeeping department.
- Maintain exclusivity procedures of the hotel
- Carry out systematic checks of all Front of House and guests
- Reporting faults to maintenance and follow up
- Repairs to be actioned without delay 100% facilities
- Ensure maximum security in all areas under your control
- Conduct monthly asset counts
- Understand your kitchen and restaurant Man Plans
- Manage daily cash-ups to avoid risk
- Ensure your service is of a high quality
- No variations from the agreed standards of food presentation from the Food Consultant
- Ensure cleanliness of restaurants / bars / public areas
- Monitor daily variance reports and action shortages
- Monitor void reports and manage
- Understand the ownership roles and levels of responsibility in your team
- The custodians list should be regularly updated and evaluated
- Update your Aesthetics and Facilities files monthly
- Ensure Asset list is updated and signed off monthly and updated in your Facilities file
- Regularly check procedures for luggage storage and key control
- Procedures, Standard office procedures and luggage procedures.
- Maintain Uniform standards in all departments
- Implementation of Company Standard Operating procedures, and ensure it is maintained.
- To carry out, or ensure that regular on the job training is conducted to maintain standards
- Monthly and weekly rosters and follow up on-time attendance
- Progressive discipline where applicable
- Considers impact on business
- Demonstrates a sincerely positive attitude toward getting things done
- Understands and addresses group objectives
- Develops solutions that improve organisational performance
- Initiatives to increase revenue
- Debtors control no open accounts
- Travel Platform Management manage commission structure
- Sign all front desk and housekeeping purchase orders
- Achieve targeted Food and Beverage Costs
- Sign off income statement monthly
- Manage your staff through their HR files know where they live, who is the street committees, hobbies, and passions.
- Maintain staff files
- Work in conjunction with HR to ensure the most effective appointments.
- Hold regular performance appraisals with all staff, identifying areas for development and training needs, and ensuring that this training is effective.
- Participate in the progressive discipline in conjunction with HR office
- Guest and review driven
- Understand and capitalise on the key guest demographic
- Deadline Driven
- Innovative
- Focus on keeping the hotel informed on current hospitality trends but have a discerning eye to be a trendsetter and not a trend follower
You will be expected to always be available telephonically and always have access to read and respond to your emails.
QUALIFICATION : Matric certificate
Hospitality related qualification
EXPERIENCE :
OPERATION experience essential!
2 to 4 years relevant experience
Previous experience in a similar role in a 4 / 5-star environment
Familiar with all duties of the Front Office / Reservations department
Strong financial acumen
Strong Food and Beverage experience
Strong MS Office skills
If you have a flair for hospitality, a sharp business acumen, and a heart for people wed love to meet you.
Please send your CV to Nichael Clack :
#J-18808-LjbffrManaging Director Designate - Luxury Travel & Tourism Logistics
Posted today
Job Viewed
Job Description
The Opportunity
With the founder and current Managing Director planning to retire within the next 12–14 months, we are seeking a Managing Director (Designate) to join the business under a structured succession plan. This is a rare opportunity to learn directly from the outgoing MD over the course of a full year, with a formal transition to leadership at the end of the period.
The incoming MD will be responsible for leading the company into its next phase of growth, with a sharp focus on sales and marketing , client relationship management , and strategic development . This is a hands-on leadership role that will require deep engagement with staff, clients, and the market.
Key Responsibilities- Lead and execute the company’s sales and marketing strategy, with a strong emphasis on B2B growth.
- Build, nurture, and expand long-term relationships with clients in the hospitality sector.
- Support the company’s transition from a founder-led business to a more corporate, structured leadership model.
- Work closely with the outgoing MD and executive team during the 12-month handover period.
- Manage high-level client accounts and ensure the retention and growth of key relationships.
- Collaborate with the Finance Director and Operations Director as part of the leadership team.
- Produce reports for the Chairman.
- Represent the company at industry-related Trade Shows.
- Maintain a strong on-site presence, demonstrating discipline, professionalism, and leadership by example.
- Travel nationally to visit clients and operations as required.
- Minimum 10 years' experience in supplying the hospitality industry, preferably in services (logistics, distribution, transport), though product experience will also be considered. Able to demonstrate knowledge of Who’s Who wrt the industry role players
- Demonstrated success in sales, marketing strategy, and account growth in a B2B environment.
- Luxury logistics experience is critical (i.e. dealing with high-end clientele).
- Proven ability to build and maintain long-term business relationships at a senior level.
- Experience in logistics, supply chain, or hospitality support services is strongly advantageous .
- Strong commercial acumen and leadership maturity.
- Hands-on, practical, and operationally involved leadership style — with a shift toward corporate governance.
- A formal degree in Business , Logistics , or Hospitality is advantageous.
- Ideally in their late 30s to early 40s , though this is a guideline rather than a strict requirement.
- Must be based in the Western Cape or willing to relocate, with daily on-site presence required.
- There are no sex, ethnicity or age restrictions on the candidate. However, they must be either a South African citizen or in possession of a long term work permit.
- Compensation will be in line with industry standards and aligned with the candidate’s experience and capabilities .
- For the right individual, a profit share model linked to the achievement of key performance areas (KPAs) will be considered.
- A restraint of trade will be required to be signed when joining the company.
- A self-starter, high-energy energy and enthusiastic individual with a high EQ (Emotional Quotient).
- A driven, commercially savvy leader ready to take on an MD role.
- Passionate about delivering excellent service in the hospitality and logistics sector.
- Enjoy being with people and being able to socialise as part of your executive responsibility.
- Confident in your ability to lead a team through change and into a new growth phase.
- Ready to step into the shoes of a founder and help preserve, evolve, and expand a legacy.
To apply:
Send your CV to cc. If you don't hear from us, please consider your application unsuccessful. However, if you meet the key requirements, you may follow up with Robin or Julie directly as high volumes of applications can result in missed responses.
#J-18808-LjbffrGroup Hotel Manager
Posted 2 days ago
Job Viewed
Job Description
The Hotel Group Manager will be responsible for the overall strategic, operational, and financial management of the three properties. The role ensures that all establishments operate efficiently, maintain exceptional guest satisfaction, meet profitability goals, and adhere to brand standards.
Operational Management- Oversee daily operations across all three properties, ensuring smooth running of front office, housekeeping, food & beverage, and maintenance.
- Implement and monitor standard operating procedures (SOPs) for service excellence and consistency.
- Coordinate staff scheduling to optimize productivity and manage costs.
- Ensure compliance with health, safety, and licensing regulations .
- Prepare and manage annual budgets , monthly forecasts, and financial reports for each property and the group as a whole.
- Monitor and improve occupancy rates, average daily rates (ADR), and revenue per available room (RevPAR) .
- Control costs and identify opportunities to improve profitability.
- Develop and execute marketing and sales strategies , including online presence, partnerships, and promotions.
- Maintain strong relationships with corporate clients, travel agents, and event planners .
- Oversee guest experience standards, ensuring high ratings on booking platforms (e.g. Booking.com, TripAdvisor etc) and effective handling of complaints.
- Lead, motivate, and develop a multi-property team , fostering a culture of service excellence and accountability.
- Recruit, train, and evaluate staff across all locations.
- Implement staff incentive programmes and enforce company HR policies.
- Identify and implement new revenue streams (e.g. conferencing, events, catering).
- Drive capital improvement projects , renovations, and upgrades as needed.
- Analyse market trends and competitor activity to stay ahead in the regional hospitality market.
- Strong leadership and people management skills across multi-site operations .
- Deep understanding of hotel operations , including front office, housekeeping, F&B, and maintenance.
- Financial acumen: budgeting, cost control, and P&L management.
- Excellent interpersonal and communication skills to manage staff, suppliers, and guests.
- Proven ability to drive revenue growth and maintain high guest satisfaction.
- Competence with hotel property management systems (PMS), reservations platforms, and Microsoft Office .
- Diploma or degree in Hospitality Management, Business Administration , or related field preferential.
- Minimum 5–7 years of senior hotel management experience , preferably in multi-property or group operations.
- Track record of increasing occupancy and profitability .
- Knowledge of KZN hospitality market and local labour regulations advantageous.
German Speaking Hotel Manager
Posted 2 days ago
Job Viewed
Job Description
Vacancy: German-Speaking Hotel Manager
Location: Germany
Employment Type: Full-Time
About UsWe are a dynamic, guest-focused hospitality company with a reputation for excellence. Our mission is to deliver an unforgettable experience to every guest, every time. We operate in a fast-paced environment where precision, professionalism, and a passion for service are non-negotiable.
Role OverviewWe are seeking a German-speaking Hotel Manager to lead our team, ensure operational excellence, and elevate the guest experience. You will oversee all aspects of hotel operations from front desk and housekeeping to F&B and guest relations while maintaining the highest standards of service and efficiency.
Key Responsibilities- Lead, motivate, and manage the hotel team to achieve operational and service excellence.
- Ensure smooth day-to-day hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
- Manage budgets, monitor financial performance, and optimize revenue streams.
- Build strong relationships with guests, suppliers, and stakeholders, ensuring a memorable guest experience.
- Ensure compliance with all health, safety, and hospitality regulations.
- Develop and implement strategies for staff training, customer satisfaction, and operational efficiency.
- Fluent in German and English (spoken and written).
- Proven experience as a hotel manager or in a senior hospitality role.
- Strong leadership, organizational, and problem-solving skills.
- Excellent interpersonal and communication skills.
- Knowledge of hotel management software and MS Office.
- Ability to work under pressure and adapt to a dynamic environment.
- Opportunity to lead a passionate team in a high-profile, international setting.
- Competitive salary and performance-based incentives.
- Professional development and career growth opportunities.
- A chance to make a tangible impact on guest satisfaction and operational success.
Hotel Manager (Opera) (CPT)
Posted 2 days ago
Job Viewed
Job Description
ENVIRONMENT
LEAD the daily operations, financial performance, and overall success of an esteemed hotel as the Hotel Manager sought by a Tourism and Hospitality company providing luxury accommodation. The ideal candidate will possess a strong understanding of discerning, well-travelled, and contemporary guests, with a focus on delivering an exceptional guest experience. With a dedication to maintaining the highest standards, you will ensure that every guest's stay is nothing short of extraordinary, embodying the excellence our property is known for. Applicants will require Grade 12/Matric, a Hospitality related tertiary qualification with 2-4 years relevant experience including strong Food and Beverage experience and having worked in a similar role in a 4/5-star environment. Opera experience is essential & familiarity with all duties of the Front Office / Reservations Department.
DUTIES Operations -- Develop and build guest relationships, promptly respond to guest needs.
- Maintain efficient Check in procedures.
- To ensure effective liaison between Reservations and Front Office staff, as well as other departments.
- Ensure that accounts are balanced daily.
- Ensure effective and accurate check out facilities.
- Ensure company policy is maintained within the housekeeping department.
- Maintain exclusivity procedures of the hotel.
- Carry out systematic checks of all Front of House and guests.
- Reporting faults to maintenance and follow up.
- Repairs to be actioned without delay – 100% facilities.
- Ensure maximum security in all areas under your control.
- Conduct monthly asset counts.
- Understand your kitchen and restaurant Man Plans.
- Manage daily cash-ups to avoid risk.
- Ensure your service is of a high quality.
- No variations from the agreed standards of food presentation from the Food Consultant.
- Ensure cleanliness of restaurants/bars/public areas.
- Monitor daily variance reports and action shortages.
- Monitor void reports and manage.
- Understand the ownership roles and levels of responsibility in your team.
- The custodians list should be regularly updated and evaluated.
- Update your Aesthetics and Facilities files monthly.
- Ensure Asset List is updated and signed off monthly and updated in your Facilities File.
- Regularly check procedures for luggage storage and key control.
- Procedures, standard office procedures and luggage procedures.
- Maintain Uniform standards in all departments.
- Implementation of Company Standard Operating procedures and ensure it is maintained.
- To carry out or ensure that regular on the job training is conducted to maintain standards.
- Monthly and weekly rosters and follow up on-time attendance.
- Progressive discipline where applicable.
- Considers impact on business.
- Demonstrate a sincerely positive attitude toward getting things done.
- Understand and address group objectives.
- Develop solutions that improve organisational performance
- Initiatives to increase revenue.
- Debtors Control – no open accounts.
- Travel Platform Management – manage commission structure.
- Sign all front desk and housekeeping purchase orders.
- Achieve targeted Food and Beverage Costs.
- Sign off income statement monthly.
- Manage your staff through their HR files – know where they live, who is the street committees, hobbies, and passions.
- Maintain staff files.
- Work in conjunction with HR to ensure the most effective appointments.
- Hold regular performance appraisals with all staff, identifying areas for development and training needs, and ensuring that this training is effective.
- Participate in the progressive discipline in conjunction with HR office.
- Guest and review driven.
- Understand and capitalise on the key guest demographic.
- Deadline Driven.
- Innovative.
- Focus on keeping the hotel informed on current hospitality trends but have a discerning eye to be a trendsetter and not a trend follower.
- Matric/Grade 12.
- Hospitality related qualification.
- 2-4 Years relevant experience.
- Previous experience in a similar role in a 4/5-star environment.
- Opera experience essential.
- Familiar with all duties of the Front Office / Reservations Department.
- Strong financial acumen.
- Strong Food and Beverage experience.
- Excellent MS Office skills.
Hotel Deputy General Manager
Posted 3 days ago
Job Viewed
Job Description
An excellent opportunity has become available as Hotel Deputy General Manager with this 5-star hotel based in Sandton, where excellence is standard and guest experience is everything. We’re seeking a dynamic, results-driven leader with a food & beverage luxury hospitality background.
Responsibilities :
- Oversee Daily Hotel Operations: Support the General Manager in leading all departments with a focus on delivering exceptional guest experiences, ensuring operational excellence across rooms, F&B, spa, & guest services.
- Lead & Optimize F&B Operations: Drive innovation and profitability in all F&B outlets, ensuring consistent quality, service standards, and alignment with the hotel's luxury positioning.
- Support Strategic Planning & Execution: Contribute to long-term business planning, budgeting, & forecasting, with a focus on revenue growth, cost control, & market competitiveness.
- Talent Development & Leadership: Mentor department heads and build high-performing teams through training, performance management, and a strong leadership presence on the floor.
- Ensure Compliance & Brand Standards: Maintain adherence to brand standards, health & safety regulations, and sustainability goals, upholding the hotel's reputation for excellence.
Requirements :
- South African national or valid work permit
- Minimum 3–5 years' experience in a similar role within a 5-star hotel or luxury resort
- International experience highly beneficial
- Strong leadership, financial acumen, & communication skills
- Passion for food, wine, & guest service excellence
Salary package : R58000 – R68000
#J-18808-LjbffrHotel Deputy General Manager
Posted 3 days ago
Job Viewed
Job Description
Babylonstoren is looking for an exceptional Deputy Hotel GM who is passionate about managing all aspects of a hotel. The position also involves additional food and beverage duties. The ideal candidate is an experienced, professional, and driven individual with excellent interpersonal and administrative skills.
Requirements
- A hospitality degree.
- Fluent in Afrikaans and English.
- Minimum of five years’ experience in the Food and Beverage Industry.
- Experience in managing more than one restaurant simultaneously will be advantageous.
- Good understanding of management principles and proven experience of working in the hotel industry.
- Excellent leadership skills, with the ability to assist in motivating and developing a hotel service team.
- Genuine desire to serve the needs of customers, with a strong personal responsibility for achieving customer satisfaction.
- Excellent analytical, interpersonal, organisational, and communication skills.
- Good conflict management and problem-solving skills.
- Integrity and honesty.
- Ability to work under pressure.
Responsibilities
- Assisting the Hotel GM to manage the overall day-to-day hotel operations, as well as the food and beverage outlets on the farm.
- Assist the Hotel GM to manage sales and marketing, housekeeping, front desk (including all reception and concierge staff and operations), food and beverage, Chef / kitchen, leisure, human resources, accounts, and other aspects as required.
- Adhere to agreed budgets and maintain applicable quality standards and records.
- Quality control of all aspects, including hygiene and health and safety.
- Meet your targets and those of the hotel as a whole.
- Contribute to the training and development of the hotel team.
- Adhere to statutory obligations and agreed-upon quality and best-practice guidelines.
- Train the hotel team to confidently resolve customer queries.
- Manage customers’ expectations, and deal with and resolve all queries.
Please send CV and salary expectation to (emailprotected).
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Assistant Spa Manager
Posted 5 days ago
Job Viewed
Job Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are currently seeking an Assistant Spa Manager to join our vibrant team at Radisson Hotel & Convention Centre Johannesburg, OR Tambo. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
As a Wellness Enthusiast, you infuse our Spa and Recreation Team with a heightened sense of dedication, a goal-focused approach, and a genuine zeal for enhancing guest experiences in our vibrant hospitality setting.
- Our Assistant Spa Managerlove to support our members and guests ambitions to run longer, try harder and aim higher to achieve their goals. It’s far more than just handing out towels!
- You will manage our leisure team and lead by example, ensuring our standards of cleanliness are high and our guests are safe, whilst managing budgets and inventory
- As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the leisure department
- Flexibility and a positive, Yes I Can! Attitude
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Likes having fun at work
- Experience in a similar position is beneficial but not essential
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development —helping you reach your full potential.
Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives .
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference —in hospitality, your community and beyond.
Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion , we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know.
#J-18808-LjbffrCo-Founder | Cape Town
Posted 5 days ago
Job Viewed
Job Description
Overview
CO-FOUNDER OPPORTUNITY Cape Town
Equity-Based Founder-Led Backed by YOUNG
At Cape Town we’re not building from scratch; we’re partnering with proven founders to take existing ventures to the next level. We’re looking for bold entrepreneurs who have already launched a hospitality, travel, or lifestyle business and are now ready to scale it with the right strategic partner.
You AreA founder / operator with 5 years in hospitality, travel, or lifestyle
Already running a live business with real results
Aligned with YOUNG’s values: entrepreneurial, daring, long-term thinker
Excited to rebrand under the YOUNG umbrella to go from local to global
What You Get- Strategic investment and support
- Access to YOUNG’s international ecosystem
- A strong culture-led brand to scale your business
- Full autonomy – you run the show
If you’re looking for a steady salary or want to build from zero, this isn’t the right fit. We’re focusing on scalable businesses already in motion led by founders who want to grow big fast and with purpose.
How to ApplySend a short PDF to the provided contact and include:
- Your current business (with website, team size, revenues, proof of traction)
- Your personal story — what drives you
- Why you want to grow with YOUNG
Shortlisted founders will take a DISC assessment because the best partnerships start with self-awareness.
Key Skills- Data Analytics
- AI
- Conversion Optimization
- Lean
- R
- Regression Analysis
- Acquisition Strategy
- HubSpot
- Email Marketing
- Product Management
- Knife Skills
- Internet Of Things
Employment Type : Full Time
Experience : years
Vacancy : 1
#J-18808-LjbffrSite Manager - Cape Town
Posted 7 days ago
Job Viewed
Job Description
We are growing our Cleaning Services and require skilled and competent Site Manager to join the Ecowize Group.
Job Specification
- Manage and coordinate all operational functions on site.
- Delivery a daily Food Safe Facility to customer standards.
- Use information obtained at the site to complete inspections, micros, audits, and customer feedback.
- Managing of site budgets and manage man-hours as per shift schedule.
- Responsible for staff management and resolving HR related matters.
- Coaching and mentoring of staff as well as developing skills.
- Drive Occupational Health and Safety and make recommendations to improve the process.
- Ensure internal audits meet daily requirements.
- Close out any raised non – conformance of micros out of specification and following up on NCR’s.
- Liaise daily with customers.
- Assist with recruitment for the region as the need arises?
- Assist with coordinating training interventions at site level?