1,435 Logistics & Warehousing jobs in South Africa

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Permanent

EE position: Yes

Clicks Group

We are looking to recruit a permanent Demand and Supply Planning Manager to work for United Pharmaceutical Distributors (UPD). The role will be based at the UPD Lea Glen branch and will report to the Commercial Executive.

Job Purpose:

• To drive collaboration and alignment between customer trends and requirements with manufacturers’ supply plans in order to establish a consistent flow of the correct product range, mix availability and in fill to our core customer channels.

Key Performance Areas:

• To develop, implement & monitor operational plans to achieve department strategic objectives for our core customer channels.
• To build effective relationships with suppliers and core customers on new initiatives and other pertinent issues on stock holding, so as to respond appropriately to customer needs.
• To create a manifest that will guide and standardise supplier negotiations.
• To understand our core customer channel demand in all branches and have a product range to fulfil demand.
• To manage the product availability, infill and the overall margin in our core channels.
• Maintain a clean master data file by ensuring that products are categorized correctly in line with the MIMS
• To analyse the market, understand forthcoming customer initiatives, monitor industry trends, align forecasts to industry trends, analyse sales figures and forecast future sales volumes to maximize profits.
• To compile and produce reports to ensure visibility of the correct information, stock, margin, availability, infill in order to take corrective action
• Drive innovation by working closely with contact centre and regulatory department in implementing interventions that will enable demand fulfilment in core channels.
• To work closely with Operations in ensuring that nominated delivery dates are adhered to at all times
• To identify and maximise growth opportunities by engaging customers and suppliers alike.
• Coaching and developing the procurement team on product knowledge and providing direction on therapeutic class trends to achieve the departmental and organizational objectives.
• Develop and coach own team to create career-pathing, allow for succession and build sustainability.

Skills:

• Analytical thinking
• Identifying opportunities
• Commercial Thinking

Knowledge:

• Computer literacy (advanced Excel, PowerPoint)
• Deciding and Initiating Action
• Entrepreneurial and Commercial Thinking
• Formulating Strategies and Concepts
• Analysing
• Leading & Supervising

Required Minimum Education and Qualifications:

• 2-3 years clinical hospital experience ( desirable)

Minimum Experience and Education:

• 2-3 years clinical hospital experience ( desirable)
• Pharmaceutical industry and buying experience (essential)
• 3-5 years key account management experience (essential)

We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.

We are looking for an organized and proactive ?Warehouse / Workshop Manager with experience in ELECTRIC MOTORS? to oversee the daily operations of our warehouse and workshop. The role requires strong leadership, multitasking ability, and an eye for detail to ensure the smooth running of our warehouse functions, including the handling and modification of electric motors.

Key Responsibilities :

• Oversee the receiving, warehousing, and distribution operations
• Implement and enforce operational policies and procedures
• Supervise cycle counts, stock takes, and stock management
• Ensure the effective and safe use of warehouse equipment
• Manage warehouse staff, including motivation, training, and discipline
• Coordinate the maintenance of company assets, including vehicles and machinery
• Manage job cards and customer orders, ensuring accurate processing and dispatch
• Perform regular checks on vehicles, forklifts, and machinery
• Maintain stock organization and ensure all goods are in proper condition
• Handle warranty claims and manage returns from customers
• Oversee the workshop for modifications to electric motors and related items as per customer specifications
• Schedule deliveries according to urgency and maintain delivery registers

Warehouse / Workshop Manager Requirements :

• Experience in electric motors (modification, testing, and maintenance)
• Previous warehouse management experience
• Strong understanding of warehouse management procedures and inventory controls
• Valid driver’s license and forklift operation skills
• Exceptional leadership, organizational, multitasking, and problem-solving abilities
• Excellent communication skills, both written and verbal
• Available to work extended hours

Additional Requirements :

• Ability to maintain and supervise the condition of stock, equipment, and vehicles
• Experience in managing workshop procedures and staff safety (including PPE)
• Ability to manage repairs and maintenance on equipment and tools

Job Summary:

You will lead our Strategic Partnerships practice in Africa and the Middle East, assisting emerging market clients with complex supply chain, trade, and policy challenges.

We are seeking a seasoned professional to provide business executives and government officials with a holistic view of transportation and supply chain levers. This includes gathering and analyzing local, regional, and international dynamics, formulating hypotheses, and developing recommendations for client management.

You will implement those recommendations with client team members and report to GMS management as needed. Typical projects may involve upgrading skills, changing reporting structures, developing improved processes, and instituting target-setting. You will work with clients to realize immediate savings by building network strategies and leveraging networks to achieve higher effectiveness and efficiency.

1. Develop and implement mutually beneficial strategies that solve clients' critical problems.
2. Provide expertise on transportation and supply chain traditional levers and logistics levers.
3. Gather and analyze local, regional, and international dynamics.
4. Formulate and test hypotheses, and develop recommendations for client management.
5. Implement recommendations with client team members.

Master's degree in a relevant field is preferred, along with 10+ years of Supply Chain Management and/or consulting experience. Professional experience in negotiation, business development, and project management is essential.

Led or had a core role in projects involving logistics strategy, network design, transportation, warehouse design, supply chain planning, and customs clearance. Hands-on experience collaborating with foreign diplomatic officials, economic development agencies, and port authorities is also required.

To succeed in this role, you should have a National Diploma or Degree, 3-5 years of relevant warehouse and people management experience, and strong computer literacy (advanced level). A Code 08 driver’s license and fluency in Business English are essential. Key competencies include coaching and developing people, acting with consistency and integrity, being proactive, and building high-performing teams.

To start the application process, send your CV to NDC Personnel and Contractors today : / – we will be in touch once your application matches our vacancies.

NDC Personnel and Contractors adheres to the requirements of the POPI Act. If you do not hear from us within 14 days, please consider your application unsuccessful.

Warehouse Manager • KwaZulu Natal, Durban

Job title : Learning Delivery Manager (Head Office & Logistics)

Job Location : Western Cape, Cape Town Deadline : July 13, 2025 Quick Recommended Links

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Introduction

• The Clicks Group is looking to recruit a Learning Delivery Manager to work within out L&D department, the role will be based at the Clicks Head Office in Cape Town and report into the Learning and Development Manager

Job Purpose

• To plan, coordinate and deliver learning and development activities for Head Office & Logistics in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.

Job Objectives

• To coordinate and consolidate learning and development needs in line with the operating plan.
• To develop and implement an annual learning and development calendar in line with budget and transformation targets in order to build organisational capability.
• To ensure delivery of learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
• To monitor and evaluate learning and development interventions and delivery in order to ensure positive business and learner impact as well as continuous improvement.
• To ensure coordination, completion and submission of the WSP / ATR in line with business and SETA requirements and to optimize skills development grants.
• To ensure compliance to group policies, quality assurance standards and regulatory requirements.
• To manage resources in order to deliver the operating plan and business needs.

Job Knowledge :

• Learning and development theories and principles; HR management; labour legislation; Skills Development Act, BBBEE, EE Act, Organisational behaviour and psychology
• Knowledge of leadership and management development theories and principles
• Knowledge of the health and pharmacy regulatory environment

Job Related Skills :

• Development of learning material; learning facilitation; planning and organising; training needs analysis; project management; presentation skills; budgeting and financial management, administration and people management
• Learning assessment and moderation
• Coaching skills

Job Experience :

• Essential : 5 years L and D specific, with 3 years in management in a large, multi-site organisation
• Desirable : 2 years experience of training delivery in a retail environment / experience in FMCG

Education :

• Essential : 3-year tertiary qualification (BA, B Comm (HR) , B Soc Sc, B. Ed, B. Bus Science)
• Essential : Registered Assessor essential
• Planning and Organising
• Delivering results & meeting customers expectations

Reporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. The Service Delivery Manager will be accountable for setting the priorities in order to achieve commercial outcomes, both internally and externally, for their clients.

The Service Delivery Manager will obtain a clear understanding of our client businesses and strategic intent and use this understanding to drive revenue generation as well as providing intelligence to Sales and Product & Proposition teams.

Key responsibilities will include service reviews, issue escalation ownership, oversight of SLA / KPI deliverables and contractual compliance. This role would work closely with Asset Services & Delivery, PMO, Sales, and Production Support teams to provide a high level of senior relationship support and service delivery.

The SDM will undertake consultation with key Asset Services stakeholders and Delivery leads to determine and set overall regional priorities. This role will require a strong understanding of FNZ’s client offering, operational processes and support functions.

Specific Role Responsibilities

Strategy formulation and implementation

• Identifies and secures additional commercial opportunities with each customer within their remit;
• Positions FNZ as 'strategic adviser' to all customers within their remit and demonstrates this through regular access to strategic decision-makers, involvement in customer strategy sessions etc;
• Contributes to the formulation and refinement of the wider FNZ vision and strategy;
• Uses professional networks to assist the Sales team to identify and secure commercial opportunities with new customers; and
• Maintains a very high degree of domain expertise and professional currency (regulation, market drivers, FNZ propositions and processes etc) and as such can arrive at a point of view and articulate it clearly and compellingly, in either an internal or customer facing context.

Leadership

• Establishes exceptional working relationships within FNZ based on trust, loyalty , dependability and skill;
• Earns respect from colleagues, customers and other professional stakeholders;
• Is highly committed to FNZs enterprise-level and local goals and can articulate these clearly and compellingly;
• Leads by example, 'mucks-in' and assists other FNZ staff where necessary, sets clear direction, and sells benefits to gain commitment. Is accessible and approachable;
• Drives a commercial focus throughout the team. Has a clear and accurate understanding of the commercial situation of FNZ locally and regionally, can demonstrate this, and acts primarily to create long term value for FNZs shareholders;,
• Drives a ‘change agent’ mentality - has an action bias and challenges the status quo where desirable outcomes can be achieved by doing things differently;
• Is vocal and opinionated with respect to decisions that impact customers within their remit. Speaks compellingly, and is influential in securing good customer outcomes and preventing bad ones;
• Always speaks 'truth to power', adheres to FNZs whistle-blowing policy and applicable legislation to ensure the appropriateness of all FNZ actions with respect to customers in their remit. Vocally pursues good ideas and defends against bad ones regardless of tenure and seniority within the organisation;
• Wishes to develop skills and experience, and demonstrates self-directed steps to achieve this;
• Takes a genuine interest in the development of more junior employees and goes out of their way to assist with this;
• Instils a sense of 'do or die' urgency as and where necessary, and achieves a commensurate work rate from relevant FNZ staff;
• Drives a service culture with a positive “can do” attitude.

Managing Service Delivery

• Maintains their customer satisfaction levels above an acceptable level (measurement criteria and target level to be agreed with Managing Director) at all times, subject to agreed variations for events beyond the SDMs control;
• Visits customers on-site monthly or as otherwise agreed;
• Demonstrates a proven ability to influence and lead the customer where necessary or desirable;
• Provides senior client management support including undertaking regular service reviews with clients identifying any areas of improvement required and discussing strategy and opportunities;
• Is aware of and conversant in all key service delivery metrics including SLA / KPI and contractual compliance. Produces or oversees production of these metrics where required;
• Successfully communicates account management priorities to internal stakeholders and works effectively with these stakeholders to deliver desired outcomes;
• Demonstrates detailed and nuanced understanding of customer organisations within remit, covering both hard (AuA, SLA / KPI, market share, market ambitions etc) and soft (relationships, tactical positioning, customer HR etc) measurements of customer satisfaction;
• De-facto manages the Production Support & Infrastructure and Client Support services teams to deliver exceptional client outcomes;
• Is an aggressive but realistic planner and tracks all appropriate activities against a plan. Can produce the plan and current status on request;

Experience required

• Strong account management / service delivery experience within Financial Services;
• Follows up colleagues where there work is important to a customer outcome;
• Demonstrates an ability to cope with protracted high pressure situations.
• Shows respect for colleagues, customers and other stakeholders and is respected by same;
• Owns everything impacting the customer, even when immediate responsibility for execution is delegated;
• Demonstrates high professional standards and a feeling of personal accountability for FNZs performance;
• Is comfortable acting on own initiative and acts to facilitate a 'by exception' management approach;
• Speaks up fearlessly where necessary, to Managing Director, Head of Risk and Compliance and others as appropriate;
• Supports colleagues and takes pleasure in their achievements;
• Helps create a positive team culture within the immediate team and more broadly within FNZ;
• Engaging and approachable.

Service Manager • Johannesburg, South Africa

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Demand Planning Manager – JOHANNESBURG NORTH

Supply Chain

JHB North, Johannesburg – Gauteng

Demand Planning Manager

Johannesburg North

R1 015 521pa

Key performance areas :

Forecast the demand for particular products and / or services in terms of rands and product mix to drive supply chain activities for a particular future period of time.

Timely communicate information to all stakeholders using the appropriate communication method.

Consult with functional teams, such as supply planners, supply chain management, operations, finance, quality assurance and product development to obtain relevant data and insights on demand.

Drives cross-functional collaboration to influence the demand on the supply chain and prioritize demand for order fulfilment based on business objectives and customer segmentation.

Participate as the demand owner / representative in all sales and operations planning process, to enable demand -supply balancing analysis.

Prepare reports and statistics related to the demand planning and forecasting function.

Manage forecast models, analyse trends, manage forecast tools, and maintain accurate data.

Develop and measure key performance indicators to track and evaluate forecasts made, to assist in assessing the effectiveness of the demand planning and forecasting function, and to work towards continuous improvement.

Support business, marketing, inventory, finance or production strategies and organizational / supply chain improvement opportunities to meet market needs.

Review and assess risk to supply and demand variability and identify opportunities to manage and mitigate risks.

Develop, implement, and use tools and technology for managing and analysing the supplier portfolio.

Develop and maintain constructive and co-operative working relationships with all stakeholders.

Coach and mentor staff as required.

Direct day to day administrative tasks.

Competencies, Knowledge, and Skills :

Knowledge of Supply Chain Management

Knowledge of PFMA and treasury regulations

Knowledge of applicable policies and procedures

Knowledge of Economics and Accounting

Relevant tools and technology

Knowledge of customer service principles

Knowledge of Forecasting and Demand Principles

Analytical and critical thinking

Verbal and Written communication Skills

Problem solving Skills

Numerical Skills

Advanced Computer Literacy

Presentation Skills

Customer Service Relations

Minimum requirements :

Degree / National Diploma in Supply Chain Management / Public management / Logistics / Commerce (NQF Level 6 or Higher)

8 (eight) years Demand Planning experience

of which 5 (five) years should be in a Managerial or supervisory role

Closing date for applications : 5 March 2024

Should you not hear from us by the closing date above, please consider your application unsuccessful

Demand Planning Manager • JHB North, Johannesburg - Gauteng

Join Lactalis at our site in the Western Cape as a Warehouse Manager. This role oversees the efficient receipt, storage, and dispatch of goods, playing a vital part in the supply chain process. You will manage people, processes, and systems to ensure goods are received and dispatched properly, meeting productivity targets. This opportunity allows you to contribute to Lactalis SA's growth objectives in South Africa.

• Degree in Warehousing/Logistics/Supply Chain Management/Business
• Experience with Supply Chain, Warehousing, and Distribution management systems (WMS)
• Knowledge of an FMCG environment
• Budget management skills
• Proficiency in MS Office
• BPCS knowledge (advantageous)
• Accountability and a performance improvement mindset
• Entrepreneurial drive in warehousing results
• Professional and modest demeanor suitable for a logistics environment
• Pragmatic approach to executing principles
• Continuous improvement mindset
• Transparency in identifying improvement areas
• Loyalty to the company’s objectives
• Tenacity in following through on initiatives
• Mature relationship-building and management skills
• Compliance awareness to ensure safety and protect the company's reputation
• Responsive with a high sense of urgency

• Plan and coordinate daily warehouse activities with an optimized operational structure and clear success metrics
• Analyze operational results daily, understand deviations, and implement corrective actions collaboratively
• Develop and implement strategies with internal and external stakeholders to meet performance indicators
• Collaborate with the national optimization team to explore solutions for improved performance and customer service
• Ensure compliance with OHS ACT, BCEA, and disciplinary guidelines to improve results
• Represent the company professionally through staff training, dress code, and other initiatives
• Foster a motivated staff through ongoing training and engagement
• Build collaborative relationships with sales teams to balance customer service with cost efficiency
• Maintain sustainable customer relationships to optimize warehouse efficiency and costs
• Control warehousing costs through regular analysis and reporting
• Manage product storage, waste, and related costs
• Ensure quality storage and loading, including cold chain management
• Maintain site cleanliness and safety standards
• Analyze SKU movements to optimize storage and efficiency
• Review and improve operational procedures
• Ensure export compliance and communicate non-conformances
• Manage re-supply stock and order fulfillment
• Maintain and account for assets at all times

Together we solve, build, manage and operate Information Technology to help realize your business potential.

Your success is our passion

Job PositionTitle : Service Delivery Manager - Cape Town

Department : Service Management

Location : Cape Town

Job Type : Full time

Main purpose of this role : The role of the Service Delivery Manager is a senior role that is central to the management of service delivery to a portfolio of clients, ensuring that all services and solutions delivered satisfy clients' business requirements and expectations.

The Service Delivery Manager works with stakeholders to enforce governance controls and processes.

As well as working with stakeholders to drive continual service improvement and maturity of IT for clients.

The Service Delivery Manager should have experience planning and managing projects, as well as strong interpersonal skills and good business acumen, necessary to build relationships with clients, and ensure effective ongoing interaction between operations and the client.

The Service Delivery Manager should have extensive experience in IT and industry-recognized frameworks (such as ITIL and Cobit), managing and overseeing IT systems, leading IT projects, managing risk and change, managing budgets, developing, and driving IT roadmaps and continual service improvement initiatives.

The Service Delivery Manager will work with executives, other managers, and technical people, to ensure successful implementation of strategic plans and initiatives.

Responsibilities : The primary tasks, functions and deliverables of the role include, but are not limited to :

IT Service Management : focus areas include, but are not limited to : Manage client service delivery according to established frameworks.

Coordinate and manage service delivery for a portfolio of clients according to B-Logic standards and agreed frameworks (including ITIL and COBIT).Continual service improvement.

Manage and coordinate continual service improvement (CSI) and IT planning initiatives, generating CSI and gap analysis reports that justify proactive initiatives for IT.Risk management. Evaluate and manage risks, ensuring strategies to remediate are planned and implemented.

Business continuity, cyber security, data governance, infrastructure).Change management.

Planning for and implementing planned changes with the client to ensure changes are communicated and implemented effectively according to agreed objectives with the client.Problem management. Identify and coordinate the remediation of problems that cause recurring incidents and challenges for clients.Generate service and IT performance reports, presented to clients at regular management meetings.

Analyze reporting metrics together with clients.General Technical Support : Support the Service Managers with technical-related activities, which may be related to incidents, problems, testing, information gathering, or other activities that require technical experience.IT Project Management : focus areas include, but are not limited to : Project Management.

Manage and coordinate project activities, reporting back on project status and progress to stakeholders.Project Planning.

Planning, scoping and preparation for identified projects.Service Delivery : focus areas include, but are not limited to : Escalation management.

Deal with client account escalations, address the problem by working with the relevant parties and communicating effectively with the stakeholders until remedied.Prioritize activities & engagements : where clients are in a Red or Amber state (from an account escalation perspective).Market & Industry Knowledge : focus areas include, but are not limited to :

Stay up to date with emerging IT trends, competitors, and industry developments.Represent the company at industry conferences, networking events, and trade shows.Education and Experience Requirements : Matric or NQF equivalent.Certification or Degree in Business Administration or Business Management or related field will be advantageous.Experienced working with ITIL and COBIT5 frameworks (certification will be advantageous)Experienced managing IT Risk and Change managementExperience in planning and managing projects5 years' experience in Service Delivery Management or IT management or similar roles.Skills and Competencies : The abilities that the individual needs to perform this role effectively :

Strong interpersonal & leadership skills.Ability to analyse and resolve problems.Fluent verbal and written English communication skills.Professional and confident communicator.Dynamic and high energy levels.Be patient, tactful, diplomatic, and approachable.Ability to work under pressure and meet deadlines.Work accurately, meticulous, and high attention to detail.Excellent organizational, planning and time management skills.Ability to multitask and prioritize.Enjoy working in a team, but also can work independently.Your success is our passionPlease complete the form in full.Name

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