537 Risk Manager jobs in South Africa
Operational Risk Manager
Posted 20 days ago
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Job Description
Our client is a reputable Wealth Advisory offering superior private wealth solutions executed by experienced investment and advisory professionals.
Duties & ResponsibilitiesThe main purpose of the role entails supporting management in setting and executing actions managing all aspects of risk within the business units. This includes the identification, assessment, measurement, monitoring, reporting of risk, and the identification of key controls to mitigate risk. The incumbent will promote and drive a strong risk culture and engage with various assurance functions, both internally and externally.
Desired Experience & Qualification- At least 5 years’ operations management experience at a wealth manager
- Microsoft Excel, Word & PowerPoint
- FAIS Compliance
Operational Risk Manager
Posted 20 days ago
Job Viewed
Job Description
We are a leading financial institution dedicated to providing bespoke wealth management solutions to our diverse clientele. As part of our commitment to maintaining the highest standards of risk management, we are seeking a dynamic and experienced Operational Risk Manager to join our team.
Duties & ResponsibilitiesWith a focus on innovation, integrity, and excellence, we strive to exceed expectations in every aspect of our operations. As an Operational Risk Manager, you will play a crucial role in identifying, assessing, and mitigating operational risks across our organization. You will work closely with various departments to develop and implement robust risk management frameworks, policies, and procedures.
Requirements:- Bachelor's degree in finance, or a related field. Advanced degree or professional certification (e.g., FRM, PRM, CRM) preferred.
- Minimum 5 years experience in Risk Management.
- Proven experience in operational risk management within the financial services industry, specifically Wealth.
- Strong understanding of risk management principles, methodologies, and regulatory requirements.
- Effective communication and interpersonal skills, with the ability to collaborate across all levels of the organization.
Apply now!
#J-18808-LjbffrOperational Risk Manager
Posted 20 days ago
Job Viewed
Job Description
The Operational Risk Manager will report to the Head of Enterprise Risk. This role involves overseeing the operational risk management framework and extending to other critical risk classes including Business Continuity, Third-Party, Data, Model, Fraud, and Technology (cyber or information security) risks. The individual will be instrumental in ensuring that these risk areas are managed in compliance with South African Reserve Bank (SARB) regulatory requirements and international best practices.
Duties & Responsibilities- Develop and implement an operational risk management framework that aligns with SARB regulations and international standards.
- Work with the Business on its implementation specifically of the various operational risk processes:
- Maintain an inventory of operational risk events including incidences
- Development of Key Risk Indicators
- Facilitating the implementation of the Risk and Control Assessment program across the organisation
- Ensuring that for all new initiatives/material changes an adhoc change risk assessment is carried out prior to implementation or go-live
- Oversee the identification, assessment, monitoring, and mitigation of operational risks across all bank operations.
- Manage the Business Continuity Planning (BCP) process to ensure the bank’s readiness to operate during and after disruptive events.
- Conduct due diligence and ongoing monitoring of third-party vendors to manage risks associated with outsourcing and third-party engagements.
- Implement robust data governance and model risk management practices to ensure the accuracy, completeness, and reliability of bank data and modelling processes.
- Lead the fraud risk management program, including the development of strategies to prevent, detect, and respond to fraudulent activities.
- Oversee the technology risk management framework, focusing on cyber and information security to protect the bank’s digital assets and information.
- Collaborate with IT, cybersecurity, and business units to enhance the bank's resilience against technology-related threats.
- Prepare and present risk reports to the Head of Enterprise Risk, senior management, and relevant committees, providing insights into risk exposures, trends, and mitigation efforts.
- Conduct training and awareness sessions to promote a risk-aware culture within the bank.
- Bachelor’s degree in Finance, Risk Management, Information Technology, or related field. A Master’s degree or professional certifications (e.g., CISA, CRISC, FRM) is highly desirable.
- Minimum of 5 years’ experience in operational risk management within the banking or financial services industry, with a comprehensive understanding of the risk classes specified.
- Proven track record of managing Business Continuity, Third-Party, Data, Model, Fraud, and Technology risks.
- Deep knowledge of SARB regulations, Basel III, and other relevant international risk management standards.
- Strong analytical, organizational, and leadership skills, with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and interpersonal skills, capable of working effectively with all levels of the organization and external stakeholders.
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#J-18808-LjbffrOperational Risk Manager
Posted today
Job Viewed
Job Description
*Job Classification
Job Family *
Risk, Audit and Compliance
Career Stream
Operational Risk
Leadership Pipeline
Manage Self: Professional
FAIS Affected
Job Purpose
To implement and maintain the Groups operational risk management framework through partnering with business to manage operational risk and ensure compliance to regulatory requirements; as per Nedbank business strategy.
*Job Responsibilities *
- This role will support the Senior Manager and cover the portfolio of Client Operations (Lending Middle Office Areas),HR, Marketing and Strategy.
Build sound professional relationships with clients through collaboration; client focus; innovative growth; excellent execution; taking ownership
- Build trust with clients through professional conduct and providing advice and guidance.
- Develop professional working relationships with internal stakeholders (Other Risk functions; Group; Audit etc.) through collaboration; liaising with various stakeholders to improve the framework.
- Strong Team player
- High Performer
- Optimise business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Improve the risk culture through on-going active contribution (awareness campaigns and day to day interaction with stakeholders and clients).
- Deliver efficiency initiatives
- Identify and assess the risk and controls relevant to the portfolio in terms of operations; new products; projects; systems and the environment
- Ensure that risks are well managed and assurance monitoring plans are well defined and effective.
- Monitor adherence and compliance to the operational risk management framework.
- Ensure that the operational risk reporting to the various governance forums are accurate; relevant and comparable by reporting timeously.
- Prevent recurrence of incidents by undertaking investigations; classifying and reporting operational risk incidents.
- Ensure appropriate evidence of risk management by adhering to internal governance standards.
*Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level *
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
MBA/CA
Essential Certifications
Preferred Certifications
Minimum Experience Level
3-5 years experience in banking risk
*Technical / Professional Knowledge *
- Change management
- Communication Strategies
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Communication
- Technical/Professional Knowledge and Skills
- Building Partnerships
- Adaptability
- Stress Tolerance
- Decision Making
Please contact the Nedbank Recruiting Team
Operational Risk Manager
Posted today
Job Viewed
Job Description
Job Description
The purpose of this role is to ensure comprehensive identification, measurement and reporting of risks inherent in key business processes. The role provides critical assurance and risk mitigation by providing a view as to the adequacy and effectiveness of the controls in place and where required assists in their development. The incumbent must ensure alignment to the FirstRand operational risk frameworks and policies, minimize losses and exposures to all key risks, including IT and cyber related exposures. Additionally, the incumbent must identify, and report risk trends from operational risk source systems through efficient data analytics.
- Keep abreast of the bank's risk appetite and system/ technology or platform updates.
- Keep abreast of emerging operational risks.
- Work in close partnership with the C&I ERM team as well the deployed operational risk management teams to support end-to-end operational risk management.
- Provide support to the management of the C&I IT risk profile.
- Partner with the deployed operational risk teams to ensure the reporting of relevant operational risk events in line with the C&I reporting standard and relevant policies.
- Understand the end-to-end operational risk processes and how to optimize it.
- Facilitate the identification, assessment, and relevant mitigation of operational risk in line with the ORMF.
- Prepare the operational risk profile report to the relevant management committees considering all key risks as well as the weekly escalation report to senior stakeholders.
- Facilitate input into the operational risk policies review processes.
- Identify control gaps in processes and recommend remedial actions.
- Develop and recommend appropriate additional Key Risk Indicators (KRIs) if relevant (including the revision of thresholds when required).
- Assist with the analysis of loss event trends, events categorization, and root cause analysis of operational risk events in the operational risk source systems.
- Partner with the deployed operational risk teams to ensure that the operational risk appetite remains relevant and drive the reporting and monitoring of the operational risk events on a weekly basis.
- Ensure ongoing compliance with BCBS239 for C&I operational risk.
- Perform periodic assurance control testing and requisite deep dives in line with operational and IT risk assurance plans.
- Assist with the drive to close out overdue audit findings.
- Build and maintain professional working relationships with all stakeholders.
- Find opportunities to leverage relationships and promote knowledge sharing, ideas and insights.
- Adapt communication styles to meet the needs of different audiences.
- Be solution-driven despite conflicting views and seeks mutual gains when addressing conflicts.
- Post
*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. *
10/09/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Operational Risk Manager
Posted today
Job Viewed
Job Description
Job Description
The purpose of this role is to ensure comprehensive identification, measurement and reporting of risks inherent in key business processes. The role provides critical assurance and risk mitigation by providing a view as to the adequacy and effectiveness of the controls in place and where required assists in their development. The incumbent must ensure alignment to the FirstRand operational risk frameworks and policies, minimize losses and exposures to all key risks, including IT and cyber related exposures. Additionally, the incumbent must identify, and report risk trends from operational risk source systems through efficient data analytics.
- Keep abreast of the bank's risk appetite and system/ technology or platform updates.
- Keep abreast of emerging operational risks.
- Work in close partnership with the C&I ERM team as well the deployed operational risk management teams to support end-to-end operational risk management.
- Provide support to the management of the C&I IT risk profile.
- Partner with the deployed operational risk teams to ensure the reporting of relevant operational risk events in line with the C&I reporting standard and relevant policies.
- Understand the end-to-end operational risk processes and how to optimize it.
- Facilitate the identification, assessment, and relevant mitigation of operational risk in line with the ORMF.
- Prepare the operational risk profile report to the relevant management committees considering all key risks as well as the weekly escalation report to senior stakeholders.
- Facilitate input into the operational risk policies review processes.
- Identify control gaps in processes and recommend remedial actions.
- Develop and recommend appropriate additional Key Risk Indicators (KRIs) if relevant (including the revision of thresholds when required).
- Assist with the analysis of loss event trends, events categorization, and root cause analysis of operational risk events in the operational risk source systems.
- Partner with the deployed operational risk teams to ensure that the operational risk appetite remains relevant and drive the reporting and monitoring of the operational risk events on a weekly basis.
- Ensure ongoing compliance with BCBS239 for C&I operational risk.
- Perform periodic assurance control testing and requisite deep dives in line with operational and IT risk assurance plans.
- Assist with the drive to close out overdue audit findings.
- Build and maintain professional working relationships with all stakeholders.
- Find opportunities to leverage relationships and promote knowledge sharing, ideas and insights.
- Adapt communication styles to meet the needs of different audiences.
- Be solution-driven despite conflicting views and seeks mutual gains when addressing conflicts.
- Post
#RMB
#LI-JN1
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
10/09/25
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Operational Risk Manager (PTA)
Posted 3 days ago
Job Viewed
Job Description
Description
This role will be responsible for facilitating the implementation of the Operational Risk Management framework and associated requirements within IPB Pretoria and allocated national functional areas.
KeyResponsibilitiesSupport and challenge of the Region and BU Management in the implementation the Group's Operational Risk Management strategy. The individual would be required to perform the following :
- Promote operational risk management awareness and training within the business unit
- Facilitate the identification and assessment of risks
- Ensure that operational risk data is complete, accurate, and timely, in accordance with operational risk policies
- Record and maintain evidence of the operational risk management practices and actions within the business units
- Facilitate the identification, recording and reporting of internal risk events and manage the quality of internal risk event data recorded in the Operational Risk System to ensure it meets the standards in terms of accuracy, completeness and timeliness
- Ensure that internal risk event reconciliations are completed
- Facilitate and oversee operational risk assessments across appropriate areas of the business, ensuring risk assessments are conducted in a structured, consistent, and objective manner in alignment with the operational risk management framework
- Engage with BU Management on operational risk exposures and provide recommendations regarding mitigation
- Facilitate the monitoring of risk exposures, and timely management of action plans
- Collaborate with business to develop, track and maintain key risk indicators to monitor the risk and control environment
- Validate action completion and issue resolution before closure and reassess related controls / residual risks where necessary
- Develop procedures, in conjunction with other assurance providers, to monitor the effectiveness of controls
- Facilitate the recording and approval of formal risk acceptances, and monitor and report the risk exposure level within the risk acceptance period
- Participate in and contribute to policy and practice reviews to ensure that the management of operational risk remains relevant and appropriate
- Recommend appropriate risk appetite thresholds within their business unit in line with the Group's risk appetite methodology.
- Facilitate the scenario development, assessment, and quantification to support the ICAAP process.
- Represent operational risk in product developments and in business change
- Liaise with the Operations community and provide risk expertise in process designs / modifications
- Engage with other assurance providers (, Internal Audit, Compliance, Operational Resilience) to ensure that an effective risk and control framework is in place
- Produce aggregated reports (for Pretoria and allocated national functional areas) that are complete, accurate and timely to stakeholders
- Escalate operational risk exposures to BU Management and the independent Group Operational Risk function and provide recommendations regarding mitigation.
- Report operational risk exposures to relevant operational risk governance forums / committees within the business units.
- Report instances of non-compliance with operational risk policies, as outlined in the relevant documents, to the appropriate operational risk governance forum.
- In consultation with the relevant business owners and the Private Bank Business Continuity Coordinator, ensure that adequate business continuity management practices are in place
- Interact with the relevant business unit, including attendance at the relevant meetings to provide advice and assist in the identification of relevant risks and controls. In addition, attendance and input into the regional Risk Review Forum and the Operational Risk Review Forum
- Relevant degree
- Risk management certification would be an advantage
- A minimum of 5 years relevant operational risk experience or relevant experience within the financial industry
- Relevant Investec Private Bank experience would be advantageous, especially lending experience
- Ability to manage stakeholders and build strong relationships
- Facilitation skills in order to conduct workshops and relevant meetings
- Analytical skills with the ability to draw logical conclusions from vast amounts of data and information
- Excellent attention to detail
- Effective time management, ability to work under pressure and ability to prioritise
- Excellent verbal and written communication skills
- Understanding of theregulatory requirements within a bank and an in-depth knowledge of the operational risk regulations
At Investec we look for intelligent, energetic people filled with passion, integrity and curiosity. We value individuals who in turn value our culture that is, a flexible attitude comfortable to live with ambiguity and willing to challenge the status quo. Diversity, talent and leadership are respected in pursuit of the growth of our business. People who can manage themselves and build strong relationships in order to get things done, will perform in out of the ordinary ways in our environment.
We are committed to diversity and inclusion when recruiting internally and externally.
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IT Operational Risk Manager
Posted 3 days ago
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Job Description
IT Operational Risk Manager
Nedbank Johannesburg, Gauteng, South Africa
Job PurposeTo develop and monitor the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to comply to regulatory requirements and ensure alignment to international best practice.
Job Classification- Job Req -
- Closing date - 20 October 2025
- Job Family - Risk, Audit and Compliance
- Career Stream - Operational Risk
- Leadership Pipeline - Manage Self: Professional
- FAIS Affected
- Provide risk advisory and support across allocated IT projects, IT processes including assessments and tracking of risks/issues to resolution.
- Engage in strategic initiatives, presenting risk insights to executive forums.
- Drive risk culture through regular stakeholder engagement, committee participation, and awareness of policies and frameworks.
- Ensure full compliance with risk frameworks, policies, and training requirements.
- Deliver on the Group Operational Risk Management (GORM) strategies and annual business plans aligned to regulatory requirements (BASEL, Banks Act) and take corrective action, where necessary.
- Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes.
- Improve the effectiveness and relevance of internal and external loss operational risk data.
- Review outcome of operational risk practices of stakeholders.
- Monitor and analyse major operational risk losses and control breakdowns.
- Identify regulatory changes and potential future operational risk impacts.
- Compile and/or provide input into internal operational risk reports and external disclosures.
- Engage with stakeholders to obtain an understanding of their operational risk practices to contract, manage and meet expectations.
- Develop and maintain partnerships with stakeholders to facilitate accomplishments of operational risk objectives.
- Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
- Facilitate collaboration between stakeholders.
- Collaborate and maintain relationships internally.
- Build and maintain relationships with relevant regulators and other assurance providers.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Identify opportunities to influence the improvement or enhancement of business processes and methodologies adding value to Nedbank.
- Provide input into, and advice on the alignment between regulatory capital and Nedbank Clusters' risk profile and risk appetite by recommending corrective action or mitigating strategies to enable Clusters to reduce regulatory capital.
- Provide input, related to Operational Risk deliverables, into the GORM budget in line with finance requirements and business plans.
- Contract deliverables, services and pricing with Nedbank Clusters and agree transfer pricing allocation to Clusters.
- Use budget allocation effectively. Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values.
- Share operational risk related knowledge, resources and practices with team to enable upskilling.
- Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
- Enterprise-wide Risk Management
- Information Technology Risk
- Information Security principles
- Data risk management will be advantageous
- Information Technology Security will be advantageous
- Advanced Diplomas/National 1st Degrees
- Diploma
- 5 - 8 years experience in Risk, Governance and Auditing and/or 8 - 10 years experience in banking and/or insurance
- Banking procedures
- Business terms and definitions
- Communication Strategies
- Data analysis
- Principles of financial management
- Principles of project management
- Relevant software and systems knowledge
- Technologies
- Cluster Specific Operational Knowledge
- operational risk
- Building Partnerships
- Communication
- Decision Making
- Stress Tolerance
- Technical/Professional Knowledge and Skills
- Adaptability
Please contact the Nedbank Recruiting Team at
Seniority levelMid-Senior level
Employment typeFull-time
Job functionInformation Technology
Referrals increase your chances of interviewing at Nedbank by 2x
Get notified about new Information Technology Risk Manager jobs in Johannesburg, Gauteng, South Africa.
#J-18808-LjbffrIT Operational Risk Manager
Posted 9 days ago
Job Viewed
Job Description
To develop and monitor the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to comply to regulatory requirements and ensure alignment to international best practice.
Job Responsibilities- Provide risk advisory and support across allocated IT projects, IT processes including assessments and tracking of risks/issues to resolution.
- Engage in strategic initiatives, presenting risk insights to executive forums.
- Drive risk culture through regular stakeholder engagement, committee participation, and awareness of policies and frameworks.
- Ensure full compliance with risk frameworks, policies, and training requirements.
- Deliver on the Group Operational Risk Management (GORM) strategies and annual business plans aligned to regulatory requirements (BASEL, Banks Act) and take corrective action, where necessary.
- Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes.
- Improve the effectiveness and relevance of internal and external loss operational risk data.
- Review outcome of operational risk practices of stakeholders.
- Monitor and analyse major operational risk losses and control breakdowns.
- Identify regulatory changes and potential future operational risk impacts.
- Compile and/or provide input into internal operational risk reports and external disclosures.
- Engage with stakeholders to obtain an understanding of their operational risk practices to contract, manage and meet expectations.
- Develop and maintain partnerships with stakeholders to facilitate accomplishments of operational risk objectives.
- Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
- Facilitate collaboration between stakeholders.
- Collaborate and maintain relationships internally.
- Build and maintain relationships with relevant regulators and other assurance providers.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Identify opportunities to influence the improvement or enhancement of business processes and methodologies adding value to Nedbank.
- Provide input into, and advice on the alignment between regulatory capital and Nedbank Clusters' risk profile and risk appetite by recommending corrective action or mitigating strategies to enable Clusters to reduce regulatory capital.
- Provide input, related to Operational Risk deliverables, into the GORM budget in line with finance requirements and business plans.
- Contract deliverables, services and pricing with Nedbank Clusters and agree transfer pricing allocation to Clusters.
- Use budget allocation effectively. Review Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned to support the achievement of the business strategy, objectives and values.
- Share operational risk related knowledge, resources and practices with team to enable upskilling.
- Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
- Information Security principles
- Data risk management will be advantageous
- Information Technology Security will be advantageous
- Advanced Diplomas/National 1st Degrees
- Diploma
5 - 8 years experience in Risk, Governance and Auditing and/or 8 - 10 years experience in banking and/or insurance
Technical / Professional Knowledge- Banking procedures
- Business terms and definitions
- Communication Strategies
- Data analysis
- Principles of financial management
- Principles of project management
- Relevant software and systems knowledge
- Technologies
- Cluster Specific Operational Knowledge
- operational risk
- Building Partnerships
- Communication
- Decision Making
- Stress Tolerance
- Technical/Professional Knowledge and Skills
Please contact the Nedbank Recruiting Team at
If you can’t find the job you’re looking for, activate job alerts to be one of the first to know when new positions open up.
Nedbank Ltd Reg No 1951/ /06.
Authorised financial services and registered credit provider (NCRCP16).
For assistance please contact the Nedbank Recruiting Team at
#J-18808-LjbffrOperational Risk Manager (JG6)
Posted 14 days ago
Job Viewed
Job Description
Stay safe online. Now more than ever, it's important to be cybersafe. See Santam's tips to keep you safe online. Learn more.
An operational risk manager position is available within the Santam Claims Solutions: Quality & Knowledge Management (QKM) team, based at our Gauteng Centurion (WestEnd) offices. Reporting to the Head: QKM.
WHAT WILL YOU DO?The Operational Risk Manager will collaborate closely with the Claims business to embed risk management practices into daily activities. This role involves identifying, monitoring, and mitigating risks within the claims environment, and ensuring the integration of risk management frameworks, policies, tools, and techniques to improve risk controls. The role also aims to foster a strong risk management culture through active discussions and communication.
WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE?Risk Management
- Risk Monitoring and Control Support: Assist the Head: QKM in monitoring the risk profile of Santam Claims Solutions, ensuring key risks are managed effectively, appropriate actions are taken, and controls are in place to mitigate risks.
- Develop and Implement Risk Strategy: Create and execute a proactive risk strategy aligned with Santam’s overall objectives and risk framework.
- Evaluate Risk Exposure: Regularly assess risks in claims management, focusing on fraud, compliance, operational, financial, and reputational risks.
- Risk Assessment and Control Evaluation: Conduct comprehensive risk assessments to evaluate controls within claims processes.
- Design and Implement Mitigation Plans: Identify high-risk areas and develop targeted mitigation strategies.
- Monitor and Escalate KRIs: Track key risk indicators and escalate concerns promptly.
- Foster Risk Culture: Promote risk-aware culture and initiatives within Claims Solutions.
- Collaboration with Key Stakeholders: Work with ERM, Compliance, and Internal Audit teams to ensure consistent risk practices.
Operational Losses
- Identification and Reporting of Losses: Lead reporting of operational losses and near misses.
- Analysis and Root Cause Identification: Analyze losses to identify trends and causes.
- Initiatives to Mitigate Losses: Drive process improvements, technology upgrades, and controls to reduce operational losses.
- Operational Losses Database Management: Maintain the losses database, tracking corrective actions.
Risk Insights and Reporting
- Provide Risk Insights: Offer insights on claims risk trends, root causes, and scenarios.
- Develop Dashboards and Reports: Create reports for leadership on risk exposures and mitigation effectiveness.
- Escalate High-Risk Matters: Escalate significant risks and losses to ERM for organizational action.
- A bachelor's degree in Risk Management, Finance, or related field; postgraduate or professional certification (CRM, PRM, FRM) is advantageous.
- Minimum of 7+ years in Operational Risk Management, preferably in insurance.
- Strong understanding of risk frameworks, regulations, and industry best practices.
- Experience with ERM software (CURA), analytics, and reporting tools.
- Proven stakeholder engagement skills with senior leadership and cross-functional teams.
- Proficiency in MS Excel, Word, PowerPoint
- Strong presentation, facilitation, and communication skills
- Analytical, problem-solving, and data evaluation skills
- Negotiating and influencing abilities
- Strategic thinking
Santam leads the general insurance industry in Southern Africa. We are a diverse, expanding, and transforming company, with operations in South Africa and emerging markets in Africa and Asia. Our success is driven by our passion for clients and delivering Insurance Good and Proper. We prioritize people, recruiting both permanent and temporary staff.
We are committed to transformation and diversity, aiming for an inclusive workforce that reflects societal demographics. We encourage applications from designated groups in line with employment equity goals. Qualified applicants should submit their cover letter, CV, and salary expectations in MS Word format to santam.co.za. Please share this vacancy with qualified individuals.
Our recruitment process OnboardingEnsure all documents are received for payroll processing.
AdvertiseVacancies are advertised for 3-5 days, depending on skill availability.
Screening and InterviewsCandidates are shortlisted, screened via phone, and invited for competency-based interviews. Further assessments and second interviews may follow.
Final StepsSuccessful candidates complete employment checks and onboarding to join our payroll system.
TIPS & TRICKS Preparing for Your InterviewInterviews are a two-way process. Be prepared, stay calm, and showcase your skills. Santam is recognized as a Top Employer 2025 for excellence in people practices, now for the ninth consecutive year.
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