324 Risk Manager jobs in South Africa

The Operational Risk Manager will report to the Head of Enterprise Risk. This role involves overseeing the operational risk management framework and extending to other critical risk classes including Business Continuity, Third-Party, Data, Model, Fraud, and Technology (cyber or information security) risks. The individual will be instrumental in ensuring that these risk areas are managed in compliance with South African Reserve

We are a leading financial institution dedicated to providing bespoke wealth management solutions to our diverse clientele. As part of our commitment to maintaining the highest standards of risk management, we are seeking a dynamic and experienced Operational Risk Manager to join our team.

With a focus on innovation, integrity, and excellence, we strive to exceed expectations in every aspect of our operations. As an Operational Risk Manager, you will play a crucial role in identifying, assessing, and mitigating operational risks across our organization. You will work closely with various departments to develop and implement robust risk management frameworks, policies, and procedures.

• Bachelor's degree in finance, or a related field. Advanced degree or professional certification (e.g., FRM, PRM, CRM) preferred.
• Minimum 5 years experience in Risk Management.
• Proven experience in operational risk management within the financial services industry, specifically Wealth.
• Strong understanding of risk management principles, methodologies, and regulatory requirements.
• Effective communication and interpersonal skills, with the ability to collaborate across all levels of the organization.

Apply now!

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An operational risk manager position is available within the Santam Claims Solutions: Quality & Knowledge Management (QKM) team, based at our Gauteng Centurion (WestEnd) offices. Reporting to the Head: QKM.

The Operational Risk Manager will collaborate closely with the Claims business to embed risk management practices into daily activities. This role involves identifying, monitoring, and mitigating risks within the claims environment, and ensuring the integration of risk management frameworks, policies, tools, and techniques to improve risk controls. The role also aims to foster a strong risk management culture through active discussions and communication.

Risk Management

• Risk Monitoring and Control Support: Assist the Head: QKM in monitoring the risk profile of Santam Claims Solutions, ensuring key risks are managed effectively, appropriate actions are taken, and controls are in place to mitigate risks.
• Develop and Implement Risk Strategy: Create and execute a proactive risk strategy aligned with Santam’s overall objectives and risk framework.
• Evaluate Risk Exposure: Regularly assess risks in claims management, focusing on fraud, compliance, operational, financial, and reputational risks.
• Risk Assessment and Control Evaluation: Conduct comprehensive risk assessments to evaluate controls within claims processes.
• Design and Implement Mitigation Plans: Identify high-risk areas and develop targeted mitigation strategies.
• Monitor and Escalate KRIs: Track key risk indicators and escalate concerns promptly.
• Foster Risk Culture: Promote risk-aware culture and initiatives within Claims Solutions.
• Collaboration with Key Stakeholders: Work with ERM, Compliance, and Internal Audit teams to ensure consistent risk practices.

Operational Losses

• Identification and Reporting of Losses: Lead reporting of operational losses and near misses.
• Analysis and Root Cause Identification: Analyze losses to identify trends and causes.
• Initiatives to Mitigate Losses: Drive process improvements, technology upgrades, and controls to reduce operational losses.
• Operational Losses Database Management: Maintain the losses database, tracking corrective actions.

Risk Insights and Reporting

• Provide Risk Insights: Offer insights on claims risk trends, root causes, and scenarios.
• Develop Dashboards and Reports: Create reports for leadership on risk exposures and mitigation effectiveness.
• Escalate High-Risk Matters: Escalate significant risks and losses to ERM for organizational action.

• A bachelor's degree in Risk Management, Finance, or related field; postgraduate or professional certification (CRM, PRM, FRM) is advantageous.
• Minimum of 7+ years in Operational Risk Management, preferably in insurance.
• Strong understanding of risk frameworks, regulations, and industry best practices.
• Experience with ERM software (CURA), analytics, and reporting tools.
• Proven stakeholder engagement skills with senior leadership and cross-functional teams.

• Proficiency in MS Excel, Word, PowerPoint
• Strong presentation, facilitation, and communication skills
• Analytical, problem-solving, and data evaluation skills
• Negotiating and influencing abilities
• Strategic thinking

Santam leads the general insurance industry in Southern Africa. We are a diverse, expanding, and transforming company, with operations in South Africa and emerging markets in Africa and Asia. Our success is driven by our passion for clients and delivering Insurance Good and Proper. We prioritize people, recruiting both permanent and temporary staff.

We are committed to transformation and diversity, aiming for an inclusive workforce that reflects societal demographics. We encourage applications from designated groups in line with employment equity goals. Qualified applicants should submit their cover letter, CV, and salary expectations in MS Word format to santam.co.za. Please share this vacancy with qualified individuals.

Ensure all documents are received for payroll processing.

Vacancies are advertised for 3-5 days, depending on skill availability.

Candidates are shortlisted, screened via phone, and invited for competency-based interviews. Further assessments and second interviews may follow.

Successful candidates complete employment checks and onboarding to join our payroll system.

Interviews are a two-way process. Be prepared, stay calm, and showcase your skills. Santam is recognized as a Top Employer 2025 for excellence in people practices, now for the ninth consecutive year.

We are a leading financial institution dedicated to providing bespoke wealth management solutions to our diverse clientele. As part of our commitment to maintaining the highest standards of risk management, we are seeking a dynamic and experienced Operational Risk Manager to join our team.

With a focus on innovation, integrity, and excellence, we strive to exceed expectations in every aspect of our operations. As an Operational Risk Manager, you will play a crucial role in identifying, assessing, and mitigating operational risks across our organization. You will work closely with various departments to develop and implement robust risk management frameworks, policies, and procedures.

• Bachelor's degree in finance, or a related field. Advanced degree or professional certification (e.g., FRM, PRM, CRM) preferred.
• Minimum 5 years experience in Risk Management.
• Proven experience in operational risk management within the financial services industry, specifically Wealth.
• Strong understanding of risk management principles, methodologies, and regulatory requirements.
• Effective communication and interpersonal skills, with the ability to collaborate across all levels of the organization.

Apply now!

For more information contact:
Shaunaline Baatjies
Specialist Consultant: Actuarial & Analytics

Results Delivery

• Provide strategic thinking and contributions to crafting of departmental business plan based on professional knowledge and experience, to ensure delivery of focus areas for the year in support of departmental strategy. Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets.
• Provide relevant input into the formalisation for the divisional budget. Implement a robust risk management plan by identifying weaknesses in the current framework, researching possible solutions, quantifying impact of the solution and finally presenting to governance committees and JSE EXCO to mitigate risks.
• Measure performance by identifying and managing exposures to mitigate and minimise impact to the JSE and market participants.

• Measure, monitor and report on credit, liquidity, counterparty credit and market risks and to mitigate risks on a per risk basis.
• Develop performance measures of risk mitigation.
• Propose solutions by analysing risks using industry best practices, past experience and mathematical skills to develop a risk framework.
• Assess and efficiently implement regulatory standards and requirements regarding settlement assurance.
• Ensure systems, products or projects delivered contribute to improve client/JSE service by providing input on budgets, resources required and process based on the understanding of costs, business objectives and relationship with external suppliers and stakeholders.

• Build strategic JSE / Industry/ Global network of thought leaders and relationships utilising social media, attending conferences and training interventions.
• Manage stakeholder relationships by understanding new products, investigating risks and advising on best solutions to consistently meet client’s needs.
• Build and maintain networks across the JSE by gaining information on existing and new products and assessing the risks thereof.
• Provide risk monitoring tools such as dashboards, logs and escalate when necessary.

• Manage own delivery against set delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required.
• Deliver work consistently by identifying, monitoring, measuring, managing, and reporting on Market, Credit, Counter Party credit, and Liquidity risk by measuring and analysing exposures, coming up with potential future scenarios and quantifying the impact those scenarios can have on the JSE, its clearing members and clients.
• Identify risks for stakeholders and the JSE by applying First - Principles and using thresholds and limits and historical information.
• Apply and entrench Risk Management Frameworks and regularly conduct independent evaluations against performance thereof and report back to the board by reporting exposures and the business’ performance against same.
• Compile and conduct risk evaluations using exposure reports to measure risks and identify new risks and escalate where appropriate.
• Analyse results of daily risk quantification by comparing performance of model market performance against regime, quantify risk mitigation to assess whether the new mitigations need to be implemented and if so, at what stage.
• Assess exposures and collateral placed against the exposure, reassess the exposure and calculate required collateral and report findings to the appropriate division.
• Establish and monitor key risk indicators, as well as implement corrective action plans to mitigate risks.
• Prepare exposure and various other reports on a regular basis for team, risk committees and board if relevant to the clearing members.
• Participate in ad hoc projects by developing models and quantification procedures ensuring outputs meet business expectations.
• Conduct research to keep abreast of best industry practices and regulatory changes to ensure effectiveness of the company's risk frameworks.
• Conduct