899 Automotive jobs in South Africa

Overview

Time Type : Full Time

Main Purpose of the Role

Responsible for the overall management of the Automotive vertical and the Key Account Managers to which automotive accounts are allocated. This means having an in-depth understanding of, and influence on, all functions in the Automotive industry, including Operations, Human Resources, IT and Finance and Sales. Taking complete ownership for revenue retention and growth within Automotive vertical for Road with a view of expanding the portfolio into other DSV business units in future (Solutions and Air & Sea). Strategically retaining, growing existing base and targeting new logos to meet ambitious Automotive vertical growth targets. An effective General Manager achieves key business deliverables by driving sales performance in line with business objectives.

Basic Minimum Requirements

• Minimum of 5 years end-to-end Supply Chain experience of which at least 3 years managing Account Managers supporting reputable Auto brands supply chain especially on the outbound road distribution within South Africa.
• Responding to Tenders / RFI’s / RFP’s / RFQ’s – and formulating logistical solutions for Automotive brands.
• National Diploma or equivalent.
• Please note : Experience in car or truck sales or vehicle / fleet leasing is not considered appropriate experience for this position – it needs to be Automotive logistics (road freight) experience.

Added advantages :

• Experience in end-to-end Supply Chain management within the Automotive sector (inclusive of inbound logistics via Air & Sea as well as warehousing services)
• Any experience gained working for an Auto OEM in a Supply Chain or Logistics capacity.

Duties and Responsibilities

Ensure that the DSV Auto Sales team aligns to company and customer strategies to achieve long term relationships and profitable business within the portfolio.

Building and maintaining relationships within portfolio accounts (C-level) as well as internally with Regional Management and all Directors.

Creating a positive team environment and implementing new business effectively, managing Account Managers according to agreed Minimal Acceptable Standards (MAS).

This should be achieved by (but not limited to),

Commercial

1. Tender Submissions - Ensure DSV is invited and responds effectively to market tenders. Where required, to also compile and present proposals to customers
2. Revenue - Monitoring billing variance reports to identify revenue loss and leakage. Achieve new business and retention targets
3. Budgets - Setting annual budgets for all customers considering annual increases, Up / Down trade, trading days and individual customer seasonality. Identifying trends in customers to enable optimal resourcing for DSV
4. Debtors - Managing teams to achieve guidance and assistance to resolve

Team Management

1. Annual goal setting - for all subordinates along with quarterly follow ups
2. Performance reviews - Quarterly and Annually
3. Soft skills - such as conflict management and motivation
4. Resource planning - to always ensure sufficient capacity

Governance, Compliance and Reporting

1. Contract Negotiation
2. Liabilities
3. Insurance
4. NDA’s
5. Penalties
6. Annual Rate increase calculations and implementation
7. Ensure updated and singed contracts for all customers
8. Ensure and keep a register of annual increases applied
9. Monthly reporting of new business and retention achievement
10. Monthly and annual insurance declaration compliance

Relationship management

1. Customer Engagements - (either on site or virtual) consisting of weekly operational meetings, monthly business reviews and quarterly strategic sessions. Also, ensuring execution off all initiates arising from these sessions
2. Customer escalations - Swiftly deal customer escalations and identify feasible solutions to prevent reoccurence
3. Internal relationships - Build strong relationships with other departments and business units within DSV to promote an efficient and effective working environment

Solution Design

1. Technical guidance - Provide expert advice to sales staff in designing new solutions to customers while remaining within the parameters set out for each business unit
2. Process design - Continuously assist in developing new processes to ensure effective and profitable business practices
3. Implementation - Oversee the implementation of new accounts or services

In Summary - A General Manager | Automotive is 100% self-motivated and does not measure professional performance on completing working hours or the defined range of responsibilities. The responsibility is maintaining and growing accounts in a cost effective and efficient manner while delivering exceptional value to Automotive customers. The individual would need to understand IT driven logistics and be knowledgeable in implementation and managing such accounts. Initiative and total ownership is required to be effective in this role and strong business acumen with professional communication skills is critical. Exploring creative and alternative revenue streams – technological / innovative industry solutions.

Overview

Our client, a global leader in transport and logistics, is seeking a General Manager, Sales, Road (Automotive) to join their team. The General Manager will be responsible for the overall management of the Automotive vertical and the Key Account Managers to which automotive accounts are allocated.

Location: Johannesburg

Job type: Permanent Position – on site

• Tender submissions, where required, and compiling and presenting proposals to customers
• Monitoring billing variance reports to identify revenue loss and leakage
• Achieve new business and retention targets
• Setting annual budgets for all customers
• Annual goal setting for all subordinates along with quarterly follow-ups
• Performance reviews - quarterly and annually
• Contract negotiation
• Annual rate increase calculations and implementation
• Ensure updated and signed contracts for all customers
• Maintain a register of annual increases applied
• Monthly and annual insurance declaration compliance
• Customer engagements - either on site or virtual
• Swiftly deal with customer escalations and identify feasible solutions
• Build strong relationships with other departments and business units
• Provide expert advice to sales staff in designing new solutions to customers
• Continuously assist in developing new processes to ensure effective and profitable business practices
• Oversee the implementation of new accounts or services

• Minimum of 5 years end-to-end Supply Chain experience, of which at least 3 years managing Account Managers
• Responding to Tenders / RFI’s / RFP’s / RFQ’s – and formulating logistical solutions for Automotive brands
• National Diploma or equivalent
• Experience in end-to-end Supply Chain management within the Automotive sector (inclusive of inbound logistics via air & sea as well as warehousing services)
• Any experience gained working for an Auto OEM in a Supply Chain or Logistics

• Good communication skills
• Good organizational skills
• Good admin skills
• Driven and ambitious
• Solution driven with strong problem-solving abilities

Should you meet the above criteria, please apply directly to the advertisement. If you do not hear back within 2 weeks of applying, please consider your application unsuccessful.

Key Responsibilities

Aftersales Strategy & Leadership

• Develop and execute the aftersales business strategy to drive revenue, profit, and service quality across the network
• Lead multi-functional aftersales teams covering service operations, technical support, parts & accessories, warranty, warehousing, and customer care
• Align aftersales operations with vehicle technologies, connected services, and product lifecycle changes

Service & Customer Support

• Define service programs, maintenance plans, and customer engagement strategies to enhance satisfaction and retention
• Monitor and improve KPIs such as service lead time, technician productivity, first-time fix rate, and Customer Satisfaction Index (CSI)
• Oversee technical training and support for dealer technicians and field teams

Warranty Operations

• Own and manage the full lifecycle of warranty policy, processes, claims validation, cost control, and dealer compliance
• Analyse warranty trends and technical feedback to inform quality teams for product improvement
• Ensure adherence to global OEM warranty guidelines and local regulatory requirements
• Drive warranty recovery and reduction of out-of-policy claims

Parts, Accessories & Warehouse Management

• Set the strategy for national and regional parts distribution, including pricing, availability, forecasting, and supply chain optimization
• Oversee warehouse operations, ensuring high parts fill rates, order accuracy, stock optimization, and minimal obsolescence
• Manage inventory planning, inbound logistics, and warehouse staffing / performance
• Collaborate with procurement and logistics to improve throughput and cost-efficiency
• Implement digital warehousing and inventory control systems

Dealer Network Engagement

• Define aftersales standards and performance metrics for dealer partners
• Conduct regular reviews, audits, and engagement sessions to drive dealer excellence in service and parts operations
• Support dealer profitability through training, parts campaigns, and incentive schemes

Digital & Innovation

• Champion the digital transformation of aftersales, including remote diagnostics, OTA updates, online service booking, and parts e-commerce
• Introduce data analytics and connected car insights to improve predictive maintenance and parts planning

Key Performance Indicators (KPIs)

• Aftersales revenue & contribution margin
• Parts availability / fill rate
• Warehouse inventory turnover & accuracy
• Warranty cost per vehicle / claim cycle time
• Customer Satisfaction Index (CSI)
• Dealer Service Retention Rate
• First-Time Fix Rate & Service Lead Time
• Compliance with warranty and audit processes

Qualifications & Experience

• Bachelors degree in engineering, Automotive Management, Logistics, or Business Administration; preferred
• 5-10 years in OEM aftersales, including leadership roles in service, parts, and warranty operations
• Proven experience managing warehousing or parts logistics at scale
• In-depth knowledge of automotive systems, diagnostics, and telematics
• Track record of delivering commercial results and customer-focused transformation
• Familiarity with dealer networks and international distribution operations
• Motor Industry experience Essential!

Skills & Competencies

• Strategic thinking and execution leadership
• Excellent cross-functional and stakeholder management skills
• Operational excellence mindset with strong financial acumen
• Expertise in ERP / WMS systems
• High analytical ability and process improvement orientation
• Clear communicator and team motivator

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.

Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.

Applications should be submitted no later than Monday 21 July 2025.

Overview

Technical & Services - Parts & Service Network Coordinator. Position title: Aftermarket Controller. Contract: Full-time.

• Overall responsibility to schedule, plan and communicate service activity to relevant staff members and customers; assign technicians to attend to services, breakdowns, engineering, spraybooth, and booking of all jobs on Mobile Tech.
• Follow up on all WIP jobs in progress; facilitate customer calls, complaints and queries, and communicate process/results to customers.
• Plan and arrange for machines to come to the workshop, assign technician, and follow through until machine is delivered.
• Liaise with internal customers, New and Used Sales and Rental departments.
• Compile sustainability report – monthly.
• Invoice completed jobs within 3 working days (ensuring jobs are opened/closed per company standards, accurate and timely).
• Ensure technicians achieve labour recovery >= 85%.
• Foster and maintain dedication to service excellence in every aspect of work; ensure timely feedback/communication to customers.
• Perform various administrative tasks relating to invoices as required in this area of responsibility.
• Assist Product Support to keep service schedules within set parameters by proper planning and scheduling of technicians/mechanics to carry out services.
• Provide scheduled (monthly, weekly and daily) and ad-hoc reports as requested by department manager and Product Support.
• Process creditors invoices, create order numbers.
• Create sundry supplier order numbers and process supplier invoices.
• Submit tax invoices and job cards to customers for chargeable and maintenance work.
• Prepare quotations, submit, follow up with customers and coordinate with Product Support on order numbers.
• Resolve debtors’ queries and follow through until resolved.
• GPS amendments to be done weekly; manage business and private trips respectively.
• Process technicians’ overtime, in conjunction with Product Support.
• Order parts and follow up with relevant supplier.
• Assist with load test certificates that need to be issued within 2 working days from testing (when required).
• General administrative duties (emailing, filing, reports, etc.).
• Ensure the checking and invoicing of access hours.
• Maintain and update information on database.

Africa, South Africa

6 Swakara Street Industrial Area - Upington, Northern Cape, South Africa

Overview

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location : ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title : General Manager, Sales, Road (Automotive)
Time Type : Full Time

Responsible for the overall management of the Automotive vertical and the Key Account Managers to which automotive accounts are allocated. This means having an in-depth understanding of, and influence on, all functions in the Automotive industry, including Operations, Human Resources, IT and Finance and Sales. Taking complete ownership for revenue retention and growth within Automotive vertical for Road with a view of expanding the portfolio into other DSV business units in future (Solutions and Air & Sea). Strategically retaining, growing existing base and targeting new logos to meet ambitious Automotive vertical growth targets. An effective General Manager achieves key business deliverables by driving sales performance in line with business objectives.

• Minimum of 5 years end-to-end Supply Chain experience of which at least 3 years managing Account Managers supporting reputable Auto brands supply chain especially on the outbound road distribution within South Africa.
• Responding to Tenders / RFI’s / RFP’s / RFQ’s – and formulating logistical solutions for Automotive brands.
• National Diploma or equivalent.

*Please note: Experience in car or truck sales or vehicle / fleet leasing is not considered appropriate experience for this position – it needs to be Automotive logistics (road freight) experience.

• Experience in end-to-end Supply Chain management within the Automotive sector (inclusive of inbound logistics via Air & Sea as well as warehousing services)
• Any experience gained working for an Auto OEM in a Supply Chain or Logistics capacity.

Ensure that the DSV Auto Sales team aligns to company and customer strategies to achieve long term relationships and profitable business within the portfolio. Building and maintaining relationships within portfolio accounts (C-level) as well as internally with Regional Management and all Directors. Creating a positive team environment and implementing new business effectively, managing Account Managers according to agreed Minimal Acceptable Standards (MAS). This should be achieved by (but not limited to),

1. Tender Submissions - Ensure DSV is invited and responds effectively to market tenders. Where required, to also compile and present proposals to customers
2. Revenue - Monitoring billing variance reports to identify revenue loss and leakage. Achieve new business and retention targets
3. Budgets - Setting annual budgets for all customers considering annual increases, Up/Down trade, trading days and individual customer seasonality. Identifying trends in customers to enable optimal resourcing for DSV
4. Debtors - Managing teams to achieve guidance and assistance to resolve

1. Annual goal setting - for all subordinates along with quarterly follow ups
2. Performance reviews - Quarterly and Annually
3. Soft skills - such as conflict management and motivation
4. Resource planning - to always ensure sufficient capacity

1. Contract Negotiation
2. Liabilities
3. Insurance
4. NDA’s
5. Penalties
6. Annual Rate increase calculations and implementation
7. Ensure updated and signed contracts for all customers
8. Ensure and keep a register of annual increases applied
9. Monthly reporting of new business and retention achievement
10. Monthly and annual insurance declaration compliance

1. Customer Engagements - (either on site or virtual) consisting of weekly operational meetings, monthly business reviews and quarterly strategic sessions. Also, ensuring execution off all initiates arising from these sessions
2. Customer escalations - Swiftly deal customer escalations and identify feasible solutions to prevent reoccurence
3. Internal relationships - Build strong relationships with other departments and business units within DSV to promote an efficient and effective working environment

1. Technical guidance - Provide expert advice to sales staff in designing new solutions to customers while remaining within the parameters set out for each business unit
2. Process design - Continuously assist in developing new processes to ensure effective and profitable business practices
3. Implementation - Oversee the implementation of new accounts or services

In Summary - A General Manager | Automotive is 100% self-motivated and does not measure professional performance on completing working hours or the defined range of responsibilities. The responsibility is maintaining and growing accounts in a cost effective and efficient manner while delivering exceptional value to Automotive customers. The individual would need to understand IT driven logistics and be knowledgeable in implementation and managing such accounts. Initiative and total ownership is required to be effective in this role and strong business acumen with professional communication skills is critical. Exploring creative and alternative revenue streams – technological / innovative industry solutions.

Disclaimer : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

Overview

Location: Kempton Park

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: General Manager, Sales, Road (Automotive)
Time Type: Full Time

Responsible for the overall management of the Automotive vertical and the Key Account Managers to which automotive accounts are allocated. This means having an in-depth understanding of, and influence, on all functions in the Automotive industry, including Operations, Human Resources, IT and Finance and Sales. Taking complete ownership for revenue retention and growth within Automotive vertical for Road with a view of expanding the portfolio into other DSV business units in future (Solutions and Air & Sea). Strategically retaining, growing existing base and targeting new logos to meet ambitious Automotive vertical growth targets. An effective General Manager achieves key business deliverables by driving sales performance in line with business objectives.

• Minimum of 5 years end-to-end Supply Chain experience of which at least 3 years managing Account Managers supporting reputable Auto brands supply chain especially on the outbound road distribution within South Africa.
• Responding to Tenders / RFI’s / RFP’s / RFQ’s – and formulating logistical solutions for Automotive brands.
• National Diploma or equivalent.

*Please note: Experience in car or truck sales or vehicle / fleet leasing is not considered appropriate experience for this position – it needs to be Automotive logistics (road freight) experience.

• Experience in end-to-end Supply Chain management within the Automotive sector (inclusive of inbound logistics via Air & Sea as well as warehousing services)
• Any experience gained working for an Auto OEM in a Supply Chain or Logistics capacity.

• Commercial
  • Tender Submissions - Ensure DSV is invited and responds effectively to market tenders. Where required, to also compile and present proposals to customers
  • Revenue - Monitoring billing variance reports to identify revenue loss and leakage. Achieve new business and retention targets
  • Budgets - Setting annual budgets for all customers considering annual increases, Up/Down trade, trading days and individual customer seasonality. Identifying trends in customers to enable optimal resourcing for DSV
  • Debtors - Managing teams to achieve <35 days on DSO’s, Managing Account Managers to achieve ZERO debtors outstanding longer than 120 days and providing guidance and assistance to resolve
• Team Management
  • Annual goal setting - for all subordinates along with quarterly follow ups
  • Performance reviews - Quarterly and Annually
  • Soft skills - such as conflict management and motivation
  • Resource planning - to always ensure sufficient capacity
• Governance, Compliance and Reporting
  • Contract Negotiation
  • Liabilities
  • Insurance
  • NDA’s
  • Penalties
  • Annual Rate increase calculations and implementation
  • Ensure updated and singed contracts for all customers
  • Ensure and keep a register of annual increases applied
  • Monthly reporting of new business and retention achievement
  • Monthly and annual insurance declaration compliance
• Relationship management
  • Customer Engagements - (either on site or virtual) consisting of weekly operational meetings, monthly business reviews and quarterly strategic sessions. Also, ensuring execution off all initiates arising from these sessions
  • Customer escalations - Swiftly deal customer escalations and identify feasible solutions to prevent reoccurence
  • Internal relationships - Build strong relationships with other departments and business units within DSV to promote an efficient and effective working environment
• Solution Design
  • Technical guidance - Provide expert advice to sales staff in designing new solutions to customers while remaining within the parameters set out for each business unit
  • Process design - Continuously assist in developing new processes to ensure effective and profitable business practices
  • Implementation - Oversee the implementation of new accounts or services

In Summary - A General Manager | Automotive is 100% self-motivated and does not measure professional performance on completing working hours or the defined range of responsibilities. The responsibility is maintaining and growing accounts in a cost effective and efficient manner while delivering exceptional value to Automotive customers. The individual would need to understand IT driven logistics and be knowledgeable in implementation and managing such accounts. Initiative and total ownership is required to be effective in this role and strong business acumen with professional communication skills is critical. Exploring creative and alternative revenue streams – technological / innovative industry solutions.

Disclaimer : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

The main purpose of the job is to plan, lead and direct the effective management of the day to day operations of the store team in order to achieve operational excellence and business objectives.

• To ensure maximum profitability of the store by managing the key financial indicators (eg. sales, trading profit, shrinkage, wastage, stock, expenses) aligned to budget.
• To deliver high standards of customer service excellence consistently, through the achievement of objectives and continuous improvement.
• To ensure effective people management, development and alignment in store, in order to build capability to meet current and future staffing needs.
• To drive and manage compliance to all in-store processes aligned to requirements.

• Business and/or Retail Management Diploma (desirable).
• 1 to 3 Years experience in a retail environment as store manager (essential).

• Knowledge of store standard operating procedures.
• Knowledge of legislation, IR and safety and security procedures.
• Knowledge of customer service.
• Knowledge of merchandising (visual, layout, Plano gram).
• Product knowledge.
• Knowledge of logistics/supply chain and retail industry.
• Ability to manage, lead and motivate a team.
• Verbal and written communication skills.
• Planning, organising, controlling and delegation skills.
• Financial skills.
• Problem solving and decision making skills.

Performance management.

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Requirements:

• 3 year Degree / Diploma: Marketing Communications or Advertising
• Valid driver’s licence and willing to travel occasionally
• Excellent communication skills
• Computer literate
• Minimum of 5 years marketing experience
• Minimum of 2 years managing people
• Digital marketing experience essential
• Minimum of 3 years experience in the motor industry highly advantageous
• Highly advantageous: membership with the Business Chamber and/or IMM or similar

Key Performance Areas:

• Develop, maintain and execute group, branch and sub brand marketing communications, advertising, creative and brand strategies:
  • Develop and maintain marketing communications strategies for all silos of the business at a group level
  • Maintain advertising and brand strategic direction and performance in line with business and marketing objectives
  • Maintain brand and creative aspects in line with marketing and business objectives ensuring these areas are fit for purpose and informing the business direction and strategy
• Manage all aspects of marketing communications, advertising, creative, brand, public relations and events:
  • Ensure advertising and marketing collateral and other media are on brand, communicating key messaging and driving value in order to meet marketing objectives and support overall business growth
  • Ensure the progressiveness and adaptability of all marketing communications and technological tools which are utilised in execution of said strategies and promotional plans
  • Maintain relationship with Public Relations Consultant and additional public relations contacts such as media in order to further gain exposure for the brand in all geographical locations
  • Oversee event management where events have been evaluated and planned according to marketing communications strategies for all brands and branches
  • Manage the creative direction of marketing communications and advertising in line with brand strategy and business objectives, but also in line with OEM restrictions
  • Manage buildings’ Visual Identity in respect of upgrades, new buildings, and acquisitions; ensuring all signage and furniture are within OEM specifications, delivered and installed as per agreed project timelines and are within budget
  • Create pitch decks and business plans for new brand/branch acquisitions in consultation with directors and finance team
• Manage the customer relations function (call centre)- which are specific to customer feedback and marketing leads:
  • Manage the operations of the call centre
  • Manage the team in terms of targeting, benchmarks, quality checks, processes and procedures which align with the business objectives
  • Monitor and motivate performance of the team towards targets and quality measures
  • Manage all inbound streams of data which need to be evaluated by the call centre, including but not limited to cleaning of digital leads and referrals, cleaning of database leads and referrals, customer service index calls for both sales and service, WhatsApp channel communications
  • Implement new processes and procedures in line with relevant and changing business objectives
  • Ensure reporting is timeous and accurate
  • Nurture team dynamic through open, effective and 360 feedback loops, informal training, feedback and team building sessions
  • Carry out human resources administrative tasks and maintain adherence to HR and company policies in relation to the team
• Manage the marketing budget at group level in consultation with directors and DP’s:
  • Evaluate budgetary spend of various marketing and branding activities in relation to potential ROI and make recommendations to Directors
  • Align strategy with budgetary constraints, utilising budget to full ROI potential while maintaining cost effectiveness as far as possible.
  • Manage the digital marketing spend in line with marketing and business objectives, ensuring that it is within budget and channelled effectively via digital campaigns for best ROI results
  • Evaluate spend on 3rd party advertising channels in order to remain relevant and cost effective, whilst maintaining internal efficiencies
  • Evaluate and sign off monthly management accounts for the marketing department
• Manage OEM and marketing supplier relationships in line with the marketing communications and advertising of the group:
  • Build and maintain good working relationships with key individuals within OEM operations – chiefly pertaining to Brand Managers/marketing/sales dealer network contacts
  • Build and maintain good working relationships with franchise partners in terms of the marketing operations of branches
  • Build and maintain good working relationships with marketing suppliers, in order to extract best value and service for the group, utilising economies of scale and preferential pricing, while maintain ethical standards
• Manage the marketing teams:
  • Lead the marketing teams in various aspects of day-to-day workflow, execution, creativity, problem solving and meeting/managing stakeholder expectations which are in line with marketing communications, brand, advertising, creative and business objectives and strategies for all group brands
  • Motivate, mentor and coach the teams to peak performance based on stretch targets and benchmarks
  • Manage the work in progress/workflow through the utilisation of workflow management tools, creating buy-in within the team
• Nurture a good team dynamic through open, effective and 360 feedback loops, informal training, feedback and team building sessions
  • Carry out human resources administrative tasks and maintain adherence to HR and company policies in relation to the teams
• Execute other projects as required by directors:
  • Agree plan, budget and timelines with project allocating Director for the identified project
  • Execute project as per plan
  • Complete within time limit and within budget
  • Ensure project initiative is entrenched and maintained

Salary: up to R45 000 per month commensurate with qualification and experience + branded car.

Overview

Join the winning team at Plaza Tire Service! In business since 1963, Plaza Tire Service has 75 locations across Missouri, Illinois, Kentucky, and NW Arkansas. We are a growing business and a leader in our industry. Plaza Tire Service is big enough for you to make a career and small enough to care that you do.

We're seeking a Assistant Store Manager for automotive repair services. The Assistant Store Manager is responsible for selling and promoting all products and services offered by the company by following the company’s store standards and expectations.

COMPENSATION: $17.00/Hr. to $20.00/Hr.

• Competitive Weekly Pay
• Tuition Reimbursement
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!

• Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
• Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
• Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
• Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
• Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
• Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
• Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
• Track all new returns, core returns and warranty parts for individual customers
• Other duties as assigned

The Assistant Store Manager should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.

• Possess current, valid Driver’s license
• High School Diploma or equivalent
• Prior management experience is helpful, but not required
• Minimum of 3 years of work experience in sales, customer service or an automotive related field
• Professional appearance and proven ability to work in a process driven environment
• Ability to work a minimum of five days, including weekends

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.