1,544 Human Resources jobs in South Africa

We are seeking an experienced Head of IT Service Delivery to lead and manage the delivery of IT services across key client accounts. This is a strategic, client-facing role focused on ensuring excellence in IT service management, driving value creation, and supporting operational growth through robust technology solutions.

You will be responsible for managing service delivery operations, overseeing client engagements, leading compliance initiatives, and improving productivity through continuous service improvement initiatives.

Key Responsibilities :

Own the end-to-end IT service delivery for key client portfolios.

Lead service delivery reviews (MBR / QBR) and participate in client growth discussions.

Drive service improvement plans and cost optimization initiatives.

Ensure compliance and information security in alignment with client and internal audit expectations.

Act as the main liaison between client technology teams and internal delivery teams.

Oversee incident management and maintain a central record of application issues and downtimes.

Collaborate with internal technology teams and business leaders to align delivery performance with business goals.

Internal and External Interactions :

Internal : Business leaders, all technology sub-functions, and audit / compliance teams.

External : Client IT and business teams, external service providers (especially for service desk operations).

Solid understanding of networking, systems infrastructure, voice solutions, and business applications.

Working knowledge of MS Office, MS Project, and Visio.

Familiarity with ITIL / ITSM frameworks (certification preferred).

Understanding of project management methodologies (PMP certification is a plus).

Process & Domain Knowledge :

Strong knowledge of enterprise IT and business process delivery.

Proven ability to manage service delivery across large-scale client environments (800+ seats).

Experience leading multi-functional IT teams in complex delivery models.

Soft Skills :

Excellent communication and stakeholder engagement abilities.

Strong presentation and interpersonal skills.

Consultative approach with advanced problem-solving capability.

Customer service-oriented mindset with global delivery exposure.

Education & Experience :

Bachelor’s degree (B.E. / B.Tech preferred).

Industry certifications such as ITIL, ITSM, or PMP are advantageous.

8–12 years of experience in IT service delivery, including leadership of large-scale client operations.

Willingness to operate in a 24x7 environment when required.

Apply by :

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what life at Capitec is all about and complete a short assessment, pleaseclick here!

2. Once you have completed the above finalize your application by clicking apply below.

We appoint energized and motivated people for their potential andcontinuously look fortalented, driven individuals to help us innovate and evolve.That is why we focus on finding the right people for the right jobs.We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud ofand earns the trust of our clients.

We are a bank, but we’re much more than that.We believe that banking is about enabling people to controltheir financial lives through banking that is simplified, accessible, affordable, and delivered through a personalexperience. By helping our clients manage their financial lives better, we enable them to live better.

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first,act with Energy and take Ownership.And to support people in being their best, our Employee ValueProposition offers every value to all team members through cohesive teams, growth opportunities as wellas employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feelswelcome, valued, focused, and has the opportunity to grow.

In this position, you will work as part of a team of 15 Service Delivery managers who oversee IT Service Delivery processes (Incident, Change, and Problem management) for the Production and Disaster Recovery environments. This role involves collaborating with 1st, 2nd, and 3rd line support teams, project managers, and architecture teams to ensure appropriate controls and procedures are established and maintained throughout the application lifecycle. When issues occur, you will be responsible for escalation, communication, and resolution, ensuring that the business remains informed and supported. This role includes overseeing governance, updating processes and documentation, and serving as the main contact for IT service delivery.

• At least 2-3 years’ relevant experience within a similar Service Delivery environment and role
• Proven experience in escalation process, incident management and problem solving
• A thorough understanding of IT Production, Operations, Banking, Call Centre and Infrastructure andTechnical environments
• Experience working in a regulated environment (ideally, Financial services)
• Experience with vendor management, reporting (reporting skills) and negotiations
• Understand and experience with ITIL implementation principles

• Grade 12 National Certificate / Vocational

• A relevant tertiary qualification
• Certification in ITIL Foundation

Minimum:

• General business operations
• A thorough understanding of IT Production, Operations, Banking, Call Centre and Infrastructure and Technical environments
• Previous experience as an Application or Infrastructure support specialist or as a developer
• Experience working in a regulated environment, ideally Financial services
• Experience with vendor management, reporting and negotiations
• ITIL implementation principles

Ideal:

• Banking knowledge
• Familiarity with industry regulatory requirements, specific to information security

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 120 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.

• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.

• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• If you feel you fall slightly outside the above criteria you can still apply for this role, for which a waiver may be granted subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email immediately to discuss the best process for you joining the MPGS.

Benefits:

• Entry level salary £26849 (Pte) incrementally increasing to £9269 (Pte) over 4 years.
• Full career pathway and promotion opportunities available, with a salary range from £3 74 (LCpl) to 6283 (WO1).
• Continuation of armed services pension or new pension if in receipt of full military pension already.
Entitlement to subsidised accommodation (SFA & SLA), free Medical and Dental care, SLC & ELCs.
• 30 Days Annual Leave (Pro Rata).
• You choose your location in which to serve.
• Home to duty payment subject to conditions (HDT).
• Adventurous Training & unit representative sports opportunities available.

Job Type: Full-time, permanent.

Schedule: 12 hour shifts on a structured system of 4 on 4 off.

Experience: UK Military, minimum 3 years (required).

How to Apply: In the first instance please copy & paste the below Web address into your preferred Web browser.

further info: Visit

Website - - –

Key Responsibilities :

• Lead and grow the aftermarket business by implementing a diversified product, customer, and channel strategy.
• Define and execute the product service strategy for different product ranges within the region.
• Build and maintain strong customer relationships to increase service revenue and customer retention.
• Prepare accurate and timely service quotations, ensuring high conversion and customer satisfaction.
• Collaborate with internal teams to improve service delivery, technical support, and field service capabilities.
• Drive digital initiatives, including lead generation, data utilisation, and e-platform engagement.
• Manage dealer networks through training, engagement, and loyalty programs to boost part sales and technical competence.
• Take full P&L ownership for the Service Division in your territory and achieve agreed business targets.
• Champion organisational development by ensuring talent development, succession planning, and leadership growth.

Your Mission Includes :

Requirements :

Job Title

Service Delivery Manager

Location

Johannesburg

Nature of role

Full-time Permanent role

Reports to

Head of Service Delivery South Africa

Role Description

Reporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. The Service Delivery Manager will be accountable for setting the priorities in order to achieve commercial outcomes, both internally and externally, for their clients.

The Service Delivery Manager will obtain a clear understanding of our client businesses and strategic intent and use this understanding to drive revenue generation as well as providing intelligence to Sales and Product & Proposition teams.

Key responsibilities will include service reviews, issue escalation ownership, oversight of SLA/KPI deliverables and contractual compliance. This role would work closely with Asset Services & Delivery, PMO, Sales, and Production Support teams to provide a high level of senior relationship support and service delivery.

The SDM will undertake consultation with key Asset Services stakeholders and Delivery leads to determine and set overall regional priorities. This role will require a strong understanding of FNZ’s client offering, operational processes and support functions.

Specific Role Responsibilities

• Identifies and secures additional commercial opportunities with each customer within their remit;
• Positions FNZ as 'strategic adviser' to all customers within their remit and demonstrates this through regular access to strategic decision-makers, involvement in customer strategy sessions etc;
• Contributes to the formulation and refinement of the wider FNZ vision and strategy;
• Uses professional networks to assist the Sales team to identify and secure commercial opportunities with new customers;
• Maintains a very high degree of domain expertise and professional currency (regulation, market drivers, FNZ propositions and processes etc) and as such can arrive at a point of view and articulate it clearly and compellingly, in either an internal or customer facing context.

• Establishes exceptional working relationships within FNZ based on trust, loyalty, dependability and skill;
• Earns respect from colleagues, customers and other professional stakeholders;
• Is highly committed to FNZs enterprise-level and local goals and can articulate these clearly and compellingly;
• Leads by example, 'mucks-in' and assists other FNZ staff where necessary, sets clear direction, and sells benefits to gain commitment. Is accessible and approachable;
• Drives a commercial focus throughout the team. Has a clear and accurate understanding of the commercial situation of FNZ locally and regionally, can demonstrate this, and acts primarily to create long term value for FNZs shareholders;
• Drives a ‘change agent’ mentality - has an action bias and challenges the status quo where desirable outcomes can be achieved by doing things differently;
• Is vocal and opinionated with respect to decisions that impact customers within their remit. Speaks compellingly, and is influential in securing good customer outcomes and preventing bad ones;
• Always speaks 'truth to power', adheres to FNZs whistle-blowing policy and applicable legislation to ensure the appropriateness of all FNZ actions with respect to customers in their remit. Vocally pursues good ideas and defends against bad ones regardless of tenure and seniority within the organisation;
• Wishes to develop skills and experience, and demonstrates self-directed steps to achieve this;
• Takes a genuine interest in the development of more junior employees and goes out of their way to assist with this;
• Instils a sense of 'do or die' urgency as and where necessary, and achieves a commensurate work rate from relevant FNZ staff;
• Drives a service culture with a positive “can do” attitude.

• Maintains their customer satisfaction levels above an acceptable level (measurement criteria and target level to be agreed with Managing Director) at all times, subject to agreed variations for events beyond the SDMs control;
• Visits customers on-site monthly or as otherwise agreed;
• Demonstrates a proven ability to influence and lead the customer where necessary or desirable;
• Provides senior client management support including undertaking regular service reviews with clients identifying any areas of improvement required and discussing strategy and opportunities;
• Is aware of and conversant in all key service delivery metrics including SLA/KPI and contractual compliance. Produces or oversees production of these metrics where required;
• Successfully communicates account management priorities to internal stakeholders and works effectively with these stakeholders to deliver desired outcomes;
• Demonstrates detailed and nuanced understanding of customer organisations within remit, covering both hard (AuA, SLA/KPI, market share, market ambitions etc) and soft (relationships, tactical positioning, customer HR etc) measurements of customer satisfaction;
• De-facto manages the Production Support & Infrastructure and Client Support services teams to deliver exceptional client outcomes;
• Is an aggressive but realistic planner and tracks all appropriate activities against a plan. Can produce the plan and current status on request;

Experience required

• Strong account management/service delivery experience within Financial Services;
• Follows up colleagues where their work is important to a customer outcome;
• Demonstrates an ability to cope with protracted high pressure situations;
• Shows respect for colleagues, customers and other stakeholders and is respected by same;
• Owns everything impacting the customer, even when immediate responsibility for execution is delegated;
• Demonstrates high professional standards and a feeling of personal accountability for FNZs performance;
• Is comfortable acting on own initiative and acts to facilitate a 'by exception' management approach;
• Speaks up fearlessly where necessary, to Managing Director, Head of Risk and Compliance and others as appropriate;
• Supports colleagues and takes pleasure in their achievements;
• Helps create a positive team culture within the immediate team and more broadly within FNZ;
• Engaging and approachable.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.

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Job Title: Legal Counsellor: Service Centre (Klerksdorp)

Report Line: Manager: Legal Services Centre

Department: Legal and Claims

Job Type: Permanent

Reference: LW88/2025

Our Commitment to Our Champions

Our Champions work for a common purpose; to empower affordable and timeous access to justice through which individuals can enforce and defend their legal rights. Our Champions are integral to delivering on our brand purpose, and we constantly seek to grow our circle of Champions to enable us to expand our circles of influence. What is important to us is that our Champions feel connected with our purpose, are committed to our vision, feel empowered and recognised. We are thus focused on building people-centred strategies and practices and providing career development opportunities to enable our people to reach their full potential, both professionally and personally.

Do you stand for justice, fairness and honesty in a democratic society?

Do you believe in protecting the legal rights of South Africans, whoever the transgressor?

We cherish our independence and our power to act without interference. We give our members legal power to enforce and defend their rights through professional legal representation. If our commitment to society resonates with your character, then please respond to this call to join our team of LegalWise Champions.

Would you say that:

• You produce high quality, detailed work?
• You are a compassionate listener and advisor?
• You possess sound Legal knowledge?
• You conduct yourself in a professional and highly engaging manner?

Then look no further, LegalWise is where you should be living your purpose and your commitment to the Law.

You will be responsible for:

• Administering miscellaneous files (general issues of legal advice and problem resolution given by Legal Counsellor).
• Consultations with Members and providing telephonic advice.
• General administration duties, e.g. diarising of files, drafting correspondence, perusing incoming correspondence and data capturing.
• General Branch duties as requested.
• Providing regular feedback to Members, Managers, Senior Legal Counsellors and Head office.
• Assisting with ad hoc tasks as and when required.

These are the prerequisites to join our Company:

• LLB degree with 1-3 years’ experience in the legal field or a 2-year paralegal diploma with 3-5 years’ experience.
• Admitted Attorney advantageous.
• Internal candidates must be competent on Legal Counsellor Level 1 portfolios of evidence.
• Computer Literacy.
• Proficiency in English, Setswana and Sesotho language.
• Demonstrate strong oral and written communication skills.
• Demonstrate exceptional attention to detail.
• Good people skills and able to liaise professionally and effectively on all levels.
• Empathy and patience in dealing with Members.
• Problem solving abilities and negotiation skills.
• Managing work (including time management).
• Building customer loyalty and customer focus.
• Following up and providing feedback.

Other Requirements:

• Must relocate on own cost.
• ITC/criminal check will be a requirement.
• 1 week training at Vereeniging branch is a requirement.
• Applicable Psychometric assessment/s will be a requirement.
• A valid driver’s license and own reliable transport advantageous.

LegalWise is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. LegalWise has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.

Please note that LegalWise applies all recruitment and selection processes to the requirements of the EE plan and is committed to transformation.

If you haven't received feedback from us within two weeks of submitting your application, please consider it unsuccessful.

• Seniority level Entry level

• Employment type Full-time

• Job function Legal
• Industries Insurance and Legal Services

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NSC Global is currently looking for a Service Delivery Manager to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with top enterprises, helping them become more agile, create commercial advantages, and build quality through design, deployment, support, and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with headquarters in London, UK. Please review our website at for more information.

Position : Service Delivery Manager

Job Type : EMEA Hours ONLY

This role is responsible for delivery excellence across support towers, customer relationship management, client care, and P&L responsibility. The candidate must build relationships through open and honest communication, provide comprehensive status reports to clients and leadership, ensure SLAs are met or exceeded, develop performance objectives, and manage financial forecasts to meet revenue and profit targets. The role also includes billing responsibilities and leading collective activities as necessary.

• Coordinate all resources of the tower, including offshore teams
• Orchestrate end-to-end services for involved towers
• Manage cooperation between towers to ensure the use of standard methods and tools
• Apply account-specific processes at relevant scopes
• Evaluate and manage service requests
• Drive completion of service acceptance, technical assurance, and handover processes; act as SPOC for escalations and major incidents
• Serve as the escalation point for tower-specific technical teams in service management processes
• Ensure Root Cause Analysis is performed for tower-specific services
• Raise problem records when issues are identified
• Request, assess, and present change requests in the CAB for approval
• Manage resources for change planning and execution, including testing, approval, and back-out plans
• Ensure asset management requirements are met within towers
• Plan CAP at the component level and coordinate with the manager

• College/University degree in IT or 5-7 years of equivalent experience
• Knowledge of portals, virtualization, applications, databases, or hardware
• Solution Architect experience (3-5 years), ITIL Foundations, Project Management
• CRM experience
• Experience in hardware and software migration (asset)
• Act as the single interface to all delivery towers
• Implement relevant policies and standards, including security compliance
• Manage operational tasks throughout the contract lifecycle
• Participate in or host service reviews and take appropriate actions
• Create or validate solution components for limited upselling within scope
• Understand client, contract, and business priorities
• Ensure processes are followed within towers

Purpose of the Job:

The Chief Human Resources Officer (CHRO) is a member of the Postbank EXCO team reporting to the Chief Executive Officer (CEO). The role provides strategic leadership, drives and guides the formulation of Human Resources strategies in alignment with Postbank’s strategy. The CHRO plays a key role guiding executive management on strategic people-related matters and supports Postbank’s transformation journey. As a member of the Human Resources Remuneration and Transformation Board Committee, the role ensures relevant human resource (HR) matters are presented to Board for consideration and approval.

Job Responsibilities:

1. Strategic Leadership and Guidance

• Partners with the CEO and Executive team to executive HR strategies aligned to strategic objectives of the business.
• Provides Strategic HR insights to facilitate business decisions and drive sustainable growth.
• Lead the transformation and repositioning of HR discipline to support core needs of the business.
• Develops and champions the overall HR vision, mission, and strategic roadmap that directly contributes to Postbank's financial and operational success.

2. Repositioning HR Discipline as a Trusted Strategic Business Partner

• Ensures HR develops strategies aimed at supporting the business in attracting, developing, motivating and retaining best talent while fostering performance and values driven culture aligned to organizational values and mission.
• Acts as a credible and influential advisor to business leaders, proactively identifying human capital needs and developing innovative HR solutions to achieve business outcomes.

3. Organisational Culture Transformation

• Provide leadership and key insights to guide Postbank Culture Transformation Journey. Ensuring there is a clear roadmap that is supported by detailed plans that guide execution against strategic commitments of the APP and Corporate Plan. Diversity and inclusion are integrated in the ways of work.
• Drives initiatives that embed Postbank's values and desired behaviors across all levels of the organization, fostering an inclusive, high- engagement, and productive work environment.

4. Talent Management & Organisational Development

• Provides strategic insights in the development of talent management strategies including talent acquisition, development, deployment and retention. (Including Succession Planning and Management). Drive the change management initiatives that supports org transformation, learning and growth.
• Develops and implements robust talent pipelines, succession plans, and leadership development programs to ensure a continuous supply of skilled professionals capable of meeting future business demands.

5. Performance Management and Team Development

• Implements performance management process, facilitate training interventions to drive achievement of business goals. Promotes high-performance culture. Set KPI’s for direct reports to ensure they are aligned to drive execution of annual committed business objectives.
• Establishes a framework for continuous feedback, coaching, and development, ensuring individual and team performance aligns with organizational goals and drives accountability.

6. Compensation and Benefits, Employee wellness

• Ensures Postbank provides competitive and equitable remuneration and benefits strategies that supports overall wellness and retention in the business.
• Designs and manages total rewards strategies that attract, motivate, and retain top talent, while ensuring internal equity and external competitiveness. Champions employee wellness programs that enhance physical, mental, and financial well-being.

7. Stakeholder Engagement and Management

• Shape and set the HR agenda at Exco and Board level through building credible stakeholder relationships with members of the Exco team, Board, DCDT, Exco and Trade unions etc.
• Manages complex employee relations, fostering constructive dialogue and partnership with trade unions and other representative bodies to ensure a harmonious and productive work environment. Represents Postbank effectively in industry bodies and associations.

8. Governance, Risk and Assurance

• Ensure the efficient management of HR related governance, risk and assurance in accordance with applicable stipulations of the LRA, BCEA, PFMA, Banks Act, Postbank Act, Corporate governance and in line with approved Delegation of Authority.
• Establishes robust HR policies, procedures, and systems that ensure compliance with all relevant labour laws and regulatory requirements, mitigating operational and reputational risks. Drives a culture of compliance and integrity throughout the organization.

9. HR Technology and Analytics

• Leads the evaluation, selection, and implementation of HR technology solutions to optimize HR processes and enhance data-driven decision- making. Utilizes HR analytics and metrics to provide actionable insights into workforce trends, productivity, and the effectiveness of HR initiatives

Qualifications and Experience:

• Bachelor’s degree in human resources management or industrial/Organisational Psychology, or related is a must
• Post Graduate Degree in Business or Leadership NQF 9 (e.g. MBA, MBL) is a requirement – is a must
• Minimum of 8 - 10 years working experience in a similar role, executive level in banking/ financial services environment - a must
• Registration as an Industrial Psychologist with the HPCSA or registration with SABPP

Added Advantage:

• Demonstrable and proven record of leading across HR value chain areas in dynamic, complex and fast paced environment.
• Excellent verbal and written communication skills
• A highly credible individual who can lead a strategic function on Executive level

Knowledge and understanding of:

• In-depth understanding of the Human Resources landscape in South Africa
• Experience with leading discussions at tribunals, industry bodies and associations
• In-depth understanding of regulatory and legislative requirements
• In-depth knowledge and experience in the application of employment law and remuneration practices and any legislative laws relating to human resources – is a must
• Strong knowledge and proven record in managing different HR areas
• Knowledge and understanding of leading key relationships with trade union and other representatives

Skills and Attributes:

• Strategic and Leadership skills in HR Strategy and related areas ’strategies.
• Strategic thinking skills
• Results orientation
• Cross-functional business understanding with a P&L orientation
• Conceptual skills
• Strong Business Acumen
• Success in leading org-wide change and transformation initiatives.
• Excellent interpersonal, influencing, communication and negotiation skills
• Risk and governance management perspective
• Strategic engagements
• Legal literacy to help ensure a culture of compliance and integrity at every level of the organisation and across boarders
• Project management capability
• Sense of urgency (without compromising quality)
• Innovative mindset
• Computer literacy– Microsoft Office package (MS Word, Excel, Power Point, Outlook).

Closing date: 20 August 2025

Disclaimers:

The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender and disability. In compliance with the bank’s employment equity plans, we encourage and welcome applications from diverse groups from the South African Employee active population. Correspondence will be limited to short-listed candidates only.

Note, only applications received on this platform will be considered. “POPIA sections provides that everyone has the right to privacy and it includes a right to protection against the unlawful collection, retention, dissemination and use of personal information. By applying for employment you consent to the processing of your personal information with Postbank. Your personal information and any attached text or documentation are retained by Postbank for a period in accordance with relevant data legislation.”

If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.

Our client is seeking an experienced General Manager for their Cape Town Team.

Location : Cape Town

Requirements :

• Grade 12
• Relevant Tertiary qualifications
• 5-10 years as a General Manager in a service-related industry
• Fully computer literate

About :

• Oversee and take responsibility for sales, operations, and administration
• Improve service delivery to achieve operational requirements in respect of route optimisation & KPI as well as Quality KPI
• Ensure compliance to ISO
• Ensure that branch & regional targets are met
• Manage profitability of the branch
• Ensure that equity, health, and safety committees meet as prescribed and submit minutes of the meetings

Additional Responsibilities :

• Training and development of staff
• Growing the business through additional and existing customers
• Building professional relationships with customers
• Manage subordinates

Skills and Qualities :

• Excellent communication skills
• Excellent command of English
• Excellent client-facing ability
• Leadership & motivation qualities
• Computer literate
• Sales & presentation skills
• Good negotiation skills
• Proven sales leadership background
• Good IR / HR ability
• Good understanding & knowledge of current industry technology

How to Apply : via our website