130 Vodacom jobs in South Africa

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.

To provide support, negotiate agreements, compile reports, maintain relationships, manage accounts, and problem resolution, to function as a specialised one-stop shop philosophy to our customers.

• Receive and analyse requests for support, determine the most appropriate solution and implement accordingly
• Negotiate deals with customers in accordance with policies and procedures within allocated timeframes
• Compile monthly reports on:
  • Tariff Optimisation
  • Upgrades,
  • Churn
  • Problem solutions
• Monitor the performance of all relevant parties to ensure that agreements are honoured
• Maintain all strategic targets
  • Retentions (upgrades, cancellations)
  • Call centre Service levels
  • Customer Delight Index + NPAS(Net Promoter Score)
• Manage all customer specific bespoke SLA’s and ensure adherence

• Perform end to end support for these accounts
• Conform to ITIL Service Management Standards
• Built one on one relationships with the customer administrators supported

• Close the loop on all customer specific support requests

• Matric is essential
• Relevant Certificate / Diploma is essential
• 2-5 years in the Telecommunications industry in customer service environment dealing with Business Corporate Clients – essential
• Knowledge of Data Applications
• 6 months support

Vodacom Johannesburg, Gauteng, South Africa

Join to apply for the Senior Consultant: Vodacom Expert Services role at Vodacom

Vodacom Johannesburg, Gauteng, South Africa

Join to apply for the Senior Consultant: Vodacom Expert Services role at Vodacom

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When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:

To provide support, negotiate agreements, compile reports, maintain relationships, manage accounts, and problem resolution, to function as a specialised one-stop shop philosophy to our customers.

Your responsibilities will include:

• Receive and analyse requests for support, determine the most appropriate solution and implement accordingly
• Negotiate deals with customers in accordance with policies and procedures within allocated timeframes
• Compile monthly reports on:
• Tariff Optimisation
• Upgrades,
• Churn
• Problem solutions
• Monitor the performance of all relevant parties to ensure that agreements are honoured
• Maintain all strategic targets
• Retentions (upgrades, cancellations)
• Call centre Service levels
• Customer Delight Index + NPAS (Net Promoter Score)
• Manage all customer specific bespoke SLA’s and ensure adherence
• Perform end to end support for these accounts
• Conform to ITIL Service Management Standards
• Built one on one relationships with the customer administrators supported
• Close the loop on all customer specific support requests
  
  

• Matric is essential
• Relevant Certificate / Diploma is essential
• 2-5 years in the Telecommunications industry in customer service environment dealing with Business Corporate Clients – essential
• Knowledge of Data Applications
• 6 months support

2026 Vodacom Early Careers Programmes

Discover Graduate

This is a permanent employment opportunity underpinned by 2 years of skills training programme that is specifically designed for development of future leaders.

The applicants need to have completed at least their under graduate degree or degree equivalent by the end of 2025.

Start date on the programme is 1st February 2026!

The Programme offers graduates a full rounded experience of our business including mentorship and coaching, and on the job training, all whilst earning a full salary and enjoying all the benefits of a full time employee. At the end of the 2 years you will transition into a destination role within the organization. Following successful completion of your graduate programme, there will opportunities to apply for more stretch assignments locally and internationally outside of your comfort zone to build your expertise and leadership capability.

Programme Requirements

• Must have less than 2 years working experience post studies.
• Must be 26 years old or younger.
• South African Citizen by Birth/Naturalizations, or permanent resident. However, citizens of DRC, Kenya, Lesotho, Mozambique, Ethiopia, Egypt and Tanzania are encouraged to apply for consideration in those markets.
• Must have obtained a minimum of 65% aggregate for completed or most recent academic results.
• Must have a minimum of a B-degree (B-Com, BSc & B-Tech) qualification (NQF 7).
• A 3 year National Diploma (NQF 6) will be considered in the following areas only
  • Electrical / Electronic Engineering
  • Computer Software Engineering and
  • Information Systems/Information Technology

2026 Vodacom Early Careers Programmes

Internship

The Vodacom Internship programme is a 12 month fixed term contract which provides workplace experience underpinned by a carefully designed training programme. It allows one to gain valuable work experience, explore career paths, networking with professionals in the field, while earning an income.

This programme is our pipeline into Vodacom Discover Graduate Programme or transition into permanent roles as opportunities arise. The applicants need to have completed at least their undergraduate degree or degree equivalent by the end of 2025. Start dates are 1 February and 1 March 2026.

The Vodacom Internship Programme aims to build a pipeline of skilled talent for the company’s core business areas while offering qualified, unemployed graduates the opportunity to gain hands-on experience and develop key competencies in a fast-evolving digital, technical and telecommunication environment.

Programme Requirements

• South African Citizen by Birth
• Must have 0-1 year working experience post studies.
• Must be 26 years old or younger.
• Must have obtained a minimum of 65% aggregate for completed or most recent academic results.
• Must have a minimum of a B-degree (B-Com, BSc & B-Tech) qualification
  (NQF 7).
• A 3 year National Diploma (NQF 6) will be considered in the following areas only:
  • Electrical / Electronic Engineering
  • Computer Software Engineering &
  • Information Systems/Information Technology

We’re looking for someone who stands out in these areas!

• Time management
• Interpersonal skills
• Communication skills
• Passion
• Flexibility
• Resilience
• Digital savviness
• Customer obsession
• Innovation
• Complex problem solving

How to apply and what to expect?

Step 1
Before applying, please review and ensure you meet the eligibility criteria for the role you're interested in.

Step 2
Click the red "Apply Now" button to register your Vodacom profile. Use an email address you’ll remember —this helps you track your application and receive updates from the recruitment team. You’ll be asked to upload your resume and provide details about your education, skills, location preferences, etc. at this stage.

Step 3
After submitting your application, if sucessfull, you’ll receive a confirmation email. A separate email from will follow with a link to your online assessment. Once completed, our Resourcing Team will carefully review your application. We’ll keep you updated throughout the process!

Applications close on 31st August, 2025!

Go Ahead apply today - Good Luck!

In case you have any kind of question, please let us know at the following address:

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Ocius Technology is an Australian company dedicated to developing and deploying cutting edge Uncrewed Surface Vehicles (USVs). Our vessel's harness Wind, Solar and Wave power to remain at sea collecting vital data for Defence and Civilian applications.

About the Role

The Network Engineer will work closely with CISO to continually uplift and develop our network capability to ensure continual secure and uninterrupted communication within the organisation and with our fleet of Bluebottle USVs.

The ITServices team is responsible for the Ocius’s day-to-day IT support and network capability. The team are instrumental in ensuring the wider company can function, including ensuring our Bluebottle platforms can function effectively at sea

What You'll Do

Design modern LAN and WAN networks with integrated security.

Deploy and maintain networksusing Infrastructure as Code.

Maintain legacy network infrastructure at Ocius and client locations.

Provide end-to-end network engineering support, from planning and estimating through to post-deployment assistance.

Develop and refine technical documentation for network design, deployment, and ongoing maintenance.

Attend and contribute to meetings with clients and stakeholders as required.

Maintain compliance with Ocius policies and best practices in all network-related work.

Selection Criteria

Bachelor's degree in Information Technology (or related) or equivalent TAFE qualifications with experience.

Proven experience designing and implementing complex networks, ideally using infrastructure as code.

Experience working with virtual infrastructure (cloud or on-premise).

Experience working with remote sites or unreliableconnections, including 4G/5G, satellite and mesh radio systems.

Ability to create clear and concise technical documentation for existing and new networks.

Familiarity with network security best practice, ideally in a defence setting.

If you're an excellent communicator and highly motivated to deliver high performing networks, we encourage you to apply!

Due to the nature of our business, we require Australian Citizenship for all roles and the ability to obtain and maintain an NV1 security clearance.

No recruiters please

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a network engineer? Do you hold Australian Security Clearance? Have you completed a qualification in ICT? Have you worked in a role where you were responsible for authoring and reviewing technical documentation? What's the highest level of Cisco collaboration certification that you have completed?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

3 weeks ago Be among the first 25 applicants

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• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Configure and install various network devices and services (e.g., routers, switches, firewalls)
• Monitor performance and ensure system availability and reliability.
• Ensure effective inventory controls are kept of networking equipment
• Procuring network equipment and managing subcontractors involved with network installation
• Ensure that all equipment is fully functional and update documentation as required.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Adhere to company and department policies and procedures
• After hours standby on a rotational basis
• 2nd line data and voice downtime troubleshooting and support
• Provide support to the 1st line helpdesk support team to manage all telco related data and voice troubleshooting and support
• Escalate any issues that cannot or are not resolved timeously to 3rd line support/vendor and follow up with them on the progress and resolution of these issues.
• Ensure that all issues resolved are well documented and if required update both the 1st line and 3rd line support structures and the standard procedures manual.
• Support Network team with support functionality and training of users on VOIP phones system.
  
  

• Tertiary or related IT qualification (advantageous) N+ / A+
• Preference will be given to candidates with five-plus years network experience
• In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, SD-WAN, Access Points, routers and routing.
• A good understanding of computer hardware and terminology
• Effective written and verbal communication skills
• Ability to liaise with all levels of the organisation
• Ability to problem solve and prioritize issues
• A self-motivated team player with strong interpersonal skills
• Ability to manage the demands of a pressurized work environment
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Retail

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• Configure, deploy, and support networks for customers and third parties on daily activations on the BitCo network
• Conduct quality assessments of client installations, testing, and configuration
• Troubleshoot voice/data core networks and provide technical support in operational and lab environments to diagnose and isolate network problems. Generate reports and provide solutions.
• Meet SLAs and report on performance for internal and external helpdesk requests
• Validate new core network system software, features, and functions in lab and commercial environments
• Respond to customer network needs and questions, ensuring work is completed according to standards, guidelines, and processes
• Adhere to strict change control procedures
• Provide regular meeting minutes and updates for internal tasks and outcomes
• Train staff on new technologies and network advancements
• Create status and progress reports as needed
• Liaise with internal departments and technical resources as necessary
• Provide feedback on project status at meetings
• Keep stakeholders informed of issues and progress
• Pursue ongoing learning and development opportunities to ensure the success of Engineering Projects
• Complete any additional requests in a timely and professional manner to meet BitCo standards
• Maintain a positive, customer-focused attitude and represent BitCo well at client sites
• Consult with customers at all levels regarding relevant deployments within their environment
• Remain accountable and responsible for assigned projects
• Collaborate with cross-functional departments to ensure deliverables are completed on time and within budget
• Fulfil any other key responsibilities identified by the Chief Technical Officer or Departmental Manager
  
  

• VLANS
• QinQ
• Ciena
• BGP
• PBB-TE
• Transparent Ethernet
• G.8032
• Spanning Tree
• Technical network design and implementation
• CoS/802.1P to Queue
  
  

• Mid-level resource with extensive customer service experience
• Customer-focused
• Provide follow-up, feedback, and progress reports
• Organised
• Efficiently prioritise tasks and manage time effectively
• Utilise project management methodology
• Collaborate with internal and external staff
• Effective communication skills, both verbal and written
• Ability to work non-traditional hours
  
  

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description : Company Description

First Quantum Minerals is a leading Canadian-based global mining & metals company focused on the production of copper, nickel, gold & cobalt. As a company, we strive for continuous excellence and after 25 years of operations we are now one of the world’s top 10 copper producers, exporting millions of tonnes of concentrate from multiple countries to customers worldwide. Our operations and future developments span across Africa, Europe, the Middle East, Australia and the Americas, and we are globally recognised for our specialist technical, engineering, construction and operational skills, which allow us to unlock value from complex mineral projects and deliver rewarding careers for our people, returns for our shareholders and sustainable development for the many local communities that host our operations. As we expand our operations, continue to provide metals to build the modern world and shift to a low carbon, greener economy in the years ahead, our mining projects will continue to require the best and the brightest talent to help us solve the emerging challenges of our time, shape our business and unlock opportunities for our future.

Job Description

Although our production and financial results are the engine that drives our business, it is the depth of capability in our people that will continue to determine First Quantum’s ongoing success. Reporting to the Regional IT Manager - EMEA of our IT division, this role will form an integral part of our Regional IT team. The ideal candidate will be responsible for maintaining, troubleshooting, and optimizing our enterprise network infrastructure with a focus on Cisco technologies. You will ensure network reliability, performance and security to support business operations. The role will demand a high level of technical expertise in network hardware, software and protocols. The incumbent will work within a team of other technical and support staff and may be required to interact with external vendors and customers as well as internal stakeholders such as project managers and IT teams.

Key Responsibilities :

The Network Engineer’s general accountabilities include, but are not limited to, the below :

Install, configure and maintain Cisco network devices, including routers, switches and wireless controllers.

Provide Tier 2 / Tier 3 support for network-related issues, ensuring timely resolution of incidents and service requests.

Monitor network performance and troubleshoot latency, bottlenecks and other network issues.

Manage and support Cisco technologies such as Cisco ASA, Meraki, Nexus and Catalyst platforms.

Perform routine network maintenance and upgrades, including firmware updates and patches.

Document network configurations, procedures, and policies.

Collaborate with cross-functional IT teams on projects and system integrations.

Ensure compliance with company policies, industry standards and best practices.

Participate in on-call rotation and provide after-hours support as needed.

Ensure the Group Standards for Networking Architecture and Technology are adhered to in our mining operations.

Adds / Moves and Changes on a Cisco Unified Communications Manager

Deployment and Support of Cloud Manager Video Conferencing hardware

Troubleshoot issues related to connectivity between different devices on the same network segment

Support and troubleshoot network issues and coordinate with vendors.

Maintain detailed technical documentation.

Provide recommendations on improvements to network performance.

Manage vendor / stakeholder relationships and SLAs relating to network services.

Support other teams during new provisioning, ongoing maintenance windows, development work, with IP networking / sysadmin expertise.

Collaborate with other IT teams to resolve complex problems.

Plan for future growth by implementing scalable solutions.

Qualifications :

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).

Cisco certifications preferred (CCNP, or higher).

Excellent problem-solving skills and ability to work under pressure.

Strong communication skills and customer service orientation.

Experience with SDWAN technology

Understanding of how SIP trunks can be deployed in an Enterprise Phone System.

Experience & Technical Skills Required :

Proven experience as a Network Support Engineer with a focus on Cisco networking equipment.

Strong understanding of networking protocols and technologies (TCP / IP, BGP, OSPF, EIGRP, VLANs, STP, QoS).

Experience with Cisco IOS, NX-OS, and Meraki dashboard management.

Familiarity with network monitoring tools (SolarWinds, PRTG, etc.).

Knowledge of network security principles and technologies (Firewalls, VPNs, ACLs).

Experience with SDWAN technology

Understanding of how SIP trunks can be deployed in an Enterprise Phone System.

Other Requirements :

Candidates must have the right to work in the applicable region without visa sponsorship

Mobile. Willingness to work and travel across FQM’s operations and locations worldwide

Flexible hours due to 24-hour support model.

Fluency in English is required. Proficiency in other languages highly regarded

Excellent problem-solving skills and ability to work under pressure.

Strong communication skills and customer service orientation.

Core Values & Behavioural Profile :

FQM’s culture is centred on fostering innovation, harnessing original thinking and challenging convention. We work Bolder, Smarter, Driven, Together. These 4 pillars are the keys to our growth in the past, the success of our present, and the foundations of our continued evolution and improvement into the future.

BOLDER

Comfortable in an atmosphere where freedom, flexibility and challenging convention

Versatile and thrives in a challenging environment

Risk assessment ability and ability to balance competing interests of businesses

Strong ability to navigate complexity, operate with minimal bureaucracy and act strategically

Highly flexible an adaptable to fast changing priorities

SMARTER

Ability to exercise sound judgment, take initiative and work with minimal supervision

Identify and implement opportunities for improvement

DRIVEN

Aspires for excellence, setting high standards and taking accountability for performance

Thrives in high pressure, demanding, deadline-driven environment

TOGETHER

Calm, confident and collaborative with an approachable, professional demeanour

Willingness to perform work scope outside of the core responsibilities of the role

Ability to develop and sustain relationships and trust with stakeholders and vendors

High level of personal credibility and strong adherence to the highest ethical standards

Additional Information

First Quantum Benefits

A dynamic, challenging and extraordinary working environment where safety is a number one priority

Opportunity to develop within a growing company that is currently one of the world's top 10 copper producers

Highly competitive base compensation & financial incentives (discretionary bonuses & Long-term share plan)

Leave options aligned with local market best practice

Performance over presence culture & flexible working environment as per business requirements

Diversity & Inclusion

At FQM, while at the beginning of our D&I journey, we are committed to embedding the principles of diversity and inclusion into our culture, company and practices with the aim of ensuring an environment of equity irrespective of race, gender age, religion, identity or experience.

Office or Operation’s Location

Cape Town

Hybrid work (3 office days per week)

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Teraco Data Environments

2025/07/03 Gauteng

Job Reference Number: NE_JB1

Department: IT

Business Unit

Industry: Information Technology

Job Type: Permanent

Positions Available: 1

Salary: Market Related

The key function of this position is to be a technical support resource to support the local network for Power Monitoring, IT and Security. Part of the duties will be to travel to the outside stations on an ad hoc basis for upgrades and changes. This role must be available to work after hours and be on standby from a standby roster.

Job Description

PURPOSE OF THE ROLE

The key function of this position is to be a technical support resource to support the local network for Power Monitoring, IT and Security. Part of the duties will be to travel to the outside stations on an ad hoc basis for upgrades and changes. This role must be available to work after hours and be on standby from a standby roster. This role will also need you to be the escalation point for the Tier 1 resource.

Main Functions Of The Job

The main functions of the role are, but are not limited to:

• Remote IT Network troubleshooting and support, predominately layer 2;
• Logging and updating calls via the ticketing system;
• Interaction with other providers and service providers;
• Interactive relationship with management;
• Maintenance of Security, IT and Environmental networks on all sites;
• Maintaining Wi-Fi on all sites including monthly wi-fi health reports;
• Maintain the Network backup tool;
• Involvement in the design of the network & maintain network documentation;
• Configuring, Installing and maintenance of network switches;
• Management & implementation of Clearpass switch configurations & implementation of device configuration updates;
• Comply to all policies and procedures, including strict compliance to Teraco’s information security policies and procedures;
• Identification & escalation of information security risk, as it relates to network and other areas of responsibility;
• Incident response and management; Problem resolution within agreed timelines;
• Afterhours user support, as per the standby roster.
  
  

• Excellent interpersonal relations.
• Excellent verbal and writing skills.
• Attention to detail imperative.
• Ability to multi-task is essential.
• Able to perform under pressure.
• Ability to adapt to change.
• Open to learning and growth essential.
• Take accountability and ownership.
  
  

• Matric;
• Technical qualification /IT Diploma - CCNA/ACMA certified; CCNP advantageous;
• Minimum of 2 years’ work experience in a networking technical support role;
• Accustomed to working in a high-energy environment;
• Windows Server and Windows 10/11 experience - advantageous
• Technical competence and understanding is vital;
• Valid South African Driver’s License;
• Basic understanding of Network Security
• Excellent understanding of switching and routing and their related technologies - TCP/IP, IP Addressing, CIDR and DNS. STP, VPN technologies, OSPF, ZTNA, SDN.

Reference: NWA -Njabu-3
If you are an experienced Network Engineer who wants to make a difference in a continuously growing company, then APPLY NOW!

The Network Engineer role is responsible for designing, building, maintaining, and documenting the network security infrastructure.

• Relevant IT Networking and Security Certifications, plus appropriate Diploma
• Experience and product-specific training
• 5 Years’ experience
• Willing to work extended hours/shifts
• Willing to travel
• ITIL or Networking certificates (advantageous)
• Administration of Firewalls, Routers, Switches, Intrusion Prevention Systems, Intrusion Detection Systems, Network Access Control (NAC), and Virtual Private Networks (VPN)

If you are interested in this opportunity, please apply directly. If you wish to send your CV via email, forward your CV to and copy the reference number in the subject line of your e-mail.

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other opportunities that appear for which you might be more suitable.

For more information contact:
Njabulo Ndzimande on
IT Recruitment Consultant