307 Employee Relations jobs in South Africa
Owner Relations
Posted 21 days ago
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The Owner Relations Officer is responsible for championing the owner’s relationship within the assigned portfolio.
Key responsibilities include:
- Building and maintaining relationships with property owners through active communication regarding their investment performance, regulatory, policy, and operational updates.
- Responding to all communications related to the portfolio promptly:
- Phone calls: Answer within 3 rings or 2 minutes during business hours.
- Emails, Text, WhatsApp, WeChat: Respond within 5 minutes during working hours (9am - 9pm EST) or within 12 hours outside of working hours.
- Internal communications: Monitor Slack & Internal Emails, respond within 2 minutes for urgent items and within 30 minutes for non-urgent items, or within the first hour of the next scheduled shift for non-urgent items outside office hours.
- Participating in and contributing to the improvement of company procedures and processes.
- Following all procedures, guidelines, laws, and regulations.
- Promoting a professional, respectful, and safe working environment.
- Experience in Hospitality, Business Administration, Marketing, Communications, or related fields.
- Minimum 1-2 years in hospitality with team lead or supervisory experience.
- Excellent communication, interpersonal, and negotiation skills.
- Strong problem-solving and analytical abilities.
- Ability to multitask and manage multiple projects effectively.
- Proficiency with project management software and tools.
- Ability to build and maintain strong client and stakeholder relationships.
- Understanding of financial reports, P&L statements.
- Flexibility to work EST hours between 8am and 10pm, including weekends and holidays.
- Ability to work remotely with reliable high-speed internet.
- Language proficiency: Advanced or Professional in English.
- Effective verbal and written communication skills in English.
- Self-motivated with strong multitasking abilities.
- Adaptability to changing priorities and environments.
- Professional demeanor and excellent time management.
- Resilient, with a proactive, get-it-done attitude under pressure.
- Creative problem-solving skills using innovative approaches.
Developer Relations
Posted 21 days ago
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Job Description
This is a remote position available anywhere in the world! Linkedin makes us show a country, but we hire the best people wherever they are.
At Railway, we make it extremely simple for engineers to deploy logic without thinking about servers. Our goal is to make developers orders of magnitude more efficient by becoming the operating system for modern development.
We give developers a sandbox to espouse their ideas. We are looking for someone who can let them know what is possible with the platform. We seek to make developers 100x more effective, and build 100x more impactful systems. Building leverage is a core part of what we do.
Oft an under-appreciated way to help developers build those levers is to focus on improving the speed and effectiveness of those developers.
About The RoleFor this role, you will:
- Implement programs to gather developer feedback and then exercise discretion on how to best communicate to those users
- Build and refine product adoption loops through content, improvements to the product, and nurturing community
- Assist the team on initiatives around our Open Source presence such as our CLI, Nixpacks, and Templates
- Craft resources that help grow the developer ecosystem and ensure that the experience for new and existing users is as seamless as possible
Dev Rel is an often misunderstood role; we see it as a hybrid of being able to make cool stuff and talking about it, but also being the tip of the spear in getting feedback from the market. You should be knowledgeable about modern DevOps practices, the state of the cloud infra world, while being opinionated about how the next 10 years of Dev Tools should look like.
This is a high impact, high agency role where you are given a high degree of autonomy to work with any function you desire while receiving any support from the team you need. As our first hire in this area, we expect you to wear a lot of hats while setting the strategy.
About You- A strong ability to communicate clearly, whether it’s via writing, video, or practical projects incorporating Railway
- An enthusiast about our product; Railway uses Railway to build Railway. You should be able to share insights with developers of all stripes to let them know how our product can help them
- A great sense of direction and prioritization when it comes to dealing with the ambiguity of an early stage startup
- Someone who is comfortable in a few different languages/stacks and can create educational content on how to deploy those projects on a public cloud or Railway
- Able to take really technical concepts and make them as easy to understand as possible
We value and love to work with diverse persons from all backgrounds
Things to KnowFor better or worse, we’re a startup; our team dynamics are different from companies of different sizes and stages.
- We’re distributed ALL across the globe, and that’s only going to be more and more distributed. As a result, stuff is ALWAYS happening.
- We do NOT expect you to work all the time, but you’ll have to be diligent about your boundaries because the end of your day may overlap with the start of someone else’s.
- We’re a small team, with high ownership, who are not only passionate about what we do, but seek to be exceptional as well. At the time of writing, we’re 21, serving hundreds of thousands of users. There’s a lot of stuff going on, and a lot of ambiguity.
- We want you to own it. We believe that ownership is a key to growth, and part of that growth is not only being able to make the choices, but owning the success, or failure, that comes with those choices.
At Railway, we provide best in class benefits. Great salary, full health benefits including dependents, strong equity grants, equipment stipend, and much more. For more details, check back on the main careers page.
Beyond compensation, there are a few things that we believe that make working at Railway truly unique:
- Autonomy: We have very few meetings. Just a Monday and a Friday to go over the Company Board. We think your time is sacred, whether it’s at work, or outside of work.
- Ownership: We’re a company with a high ownership, high autonomy culture. We hope that you’ll come in, help us, and over the course of many years do the best work of your life. When we bring you onboard, we expect you to change the company.
- Novel problems/solutions: We’re a startup that’s well funded, with cool problems, which lets us implement novel solutions! We abhor “busywork” and think, whether it’s community, engineering, operations, etc there’s always opportunity for creative and high leverage solutions.
- Growth: We want you to grow with us, but we know that talent is loaned, so when you figure out what area you want to grow in next, whether it’s at Railway or outside, we’ll make sure you land there.
No tricks. No surprises. Here’s the entire process.
- Talk with us about the role
- This is completely open ended and we’re just trying to see who you are, what you want to do, and where you wanna go.
- Work on a small project to discuss in the interview
- Asynchronously implement the following:
- Build something and deploy it on Railway using as many features as possible
- You will submit your solution before the interview, and you’ll sit down with a member of the team and go over the above. We’ll poke into your solution, as well as get you acquainted with a member of the team.
- You can, and SHOULD ask us questions ahead of time if you have them.
- Review your solution with the Team
- You’ll sit down with someone on the team and go over the above. We’ll poke into your solution, as well as get you acquainted with two more members of the team.
- Looking for: Learn about your problem solving skills. How you break down a problem and how you present a solution.
- Interview Structure (60 Minutes):
- Pre-work (submitted before your interview): Build and deploy your project
- 0-5 minutes: Introduction
- 5-20 minutes: Walking through the project
- 20-50 minutes: Walking through how you think about content, relations, intersection with other roles
- 50-60 minutes: Time for you to ask your interviewers questions
- Meet the Team
- You’ll meet the Team, which will be comprised of 4 people from vastly different sections of the company.
- Looking for: How you work with the rest of the team and communicate.
- Offer and Details Chat with CEO
- Finally, we will go over the process, the role, and hammer out the details about your position, onboarding, and all the deets.
Final Note : The interview goes both ways . Once again, please ask us things. Many things! Hard things. That’s what we’re here for.
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#J-18808-LjbffrDeveloper relations
Posted today
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Owner relations
Posted today
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Job Description
Owner Relations
Posted 24 days ago
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Job Description
● The Owner Relations Officer is responsible for the champion of owner’s relationship with the assigned portfolio.
● Responsible for assisting daily administrative tasks by providing constant updates to
Director: Labour Relations
Posted 10 days ago
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Job Description
- Directorate : Institutional Development Support and Integrity Management Branch
- Number of Posts : 1
- Enquiries : Ms Sylvia Mtshali: Tel No:
Requirements :
- NQF Level 7, Labour Relations and Nyukela Certificate for entry into Senior Management Service (SMS) from the National School of Government. A higher qualification of NQF Level 8, will be an added advantage. 5 years of experience at the middle / senior Managerial level in Employee Relations/ Collective Bargaining and Management.COMPETENCIES: Ability to lead and manage a team, develop strategies, and ensure alignment with organizational goals. Strong verbal and written communication skills to effectively negotiate, mediate, and resolve conflicts. In-depth understanding of labour laws, regulations, and compliance requirements. Expertise in handling disputes and grievances and fostering a positive work environment. Ability to analyze data, identify trends, and make informed decisions. Strong ability to build relationships and work collaboratively with various stakeholders. Capability to develop long-term strategies for labour relations and workforce management. High level of integrity and ethical judgment in handling sensitive issues.
Duties :
- The Director of Labour Relations plays a crucial role in managing and overseeing labour relations activities within Office of the Premier. Key Responsibilities: Develop and manage labour relations policies and strategies within GPG. Manage and monitor collective bargaining structures and processes. Manage and oversee discipline and dispute cases in line with the legislative framework within GPG. Represent the Employer in facilitating labour related judicial matters at labour court and other structures. Formulate and execute strategies to maintain positive labour relations. Lead and participate in negotiations with unions to establish fair and effective collective bargaining agreements. Ensure that the GPG Departments adheres to labour laws, regulations, and internal policies. Handle conflicts and grievances between management and employees, fostering a harmonious work environment. Offer support and advice to management on labour relations issues. Analyse labour trends and their potential impact in the GPG. Create and deliver training programs on labour relations. Track and improve employee satisfaction and engagement levels in the GPG. Manage the Directorate resources
Notes :
- Applicants should please note the following:Qualifying applicants should submit their applications online onthe GPG Professional Job Centre website, ( completed signed new Z83 must be accompanied by a detailed Curriculum Vitae (CV) ONLY and at least three (3) contactable referees quoting the relevant reference number. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only and will be required to submit their certified copies of qualifications and ID 2 days before the interviews. If you have not been contacted within three (3) months after the closing date, please accept that your application was unsuccessful. The Gauteng Office of the Premier reserves the right to cancel the filling / not filling a vacancy that was advertised during any stage of the recruitment process. All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job. The logistics of which will be communicated by the Department. Following the interview and technical exercise, the selection committee will recommend candidates to attend a generic managerial competency assessment. The competency assessment will be testing generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be required to conclude an annual perform agreement within three (3) months upon commencement of duty. The appointment of the successful candidate is subject to the issuing of a positive security clearance by the State Security Agency. The incumbent will be required to disclose her/his financial interest in accordance with the prescribed regulations. NB. Requirement for all SMS posts is the Nyukela Programme: Pre-entry Certificate to Senior Management Services as endorsed by DPSA which is an online course, offered by the National School of Government (NSG). The course is available at the NSG under the name Certificate for entry into the SMS and the full details can be sourced by the following link: Prospective candidates will not be employed without this certificate. We thank all applicants for their interest.No late applications will be considered.
Employer : Office Of The Premier
Location : Johannesburg
Closing Date :
Criteria Questions
Do you have an NQF Level 7, Labour Relations?
Do you have the Nyukela Certificate for entry into Senior Management Service (SMS) from the National School of Government?
Do you have 5 years of experience at the middle / senior Managerial level in Employee Relations/ Collective Bargaining and Management?
Please Notes :
- Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.
Director: Intergovernmental Relations
Posted 21 days ago
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Job Description
Government institution based in Johannesburg requires a Director Intergovernmental Relations
- Manage the provision of inter-governmental relations support to the Head of Department and MEC by enhancing cooperative governance.
- Facilitate inter-departmental cooperation through coordination of IGR Fora including but not limited to providing input to the agenda of the MEC/MMC forum and monitor the implementation of decisions.
- Facilitate provincial relations with local government and other organs of state.
- Manage the development of policies and strategies aimed at enhancing IGR relations in the provincial administration.
- Build strong stakeholder relations with strategic partners.
- Operationalise the Governance & IGR Secretariat Support Service.
- Provide Strategic Leadership and Management to the Directorate: Intergovernmental Relations; Develop and Manage Strategic Partnerships within and outside the department
- Develop a database of all IGR infrastructure projects in the province; Manage the resources of the Directorate; Develop, manage, and implement stakeholder engagement strategies, policies, and procedures.
Qualifications:
- Matric plus NQF level 7/ Bachelor’s Degree in Political Science, Public Management, LLB or relevant qualification in Intergovernmental Relations.
- Coupled with 5 years’ experience at a Middle Management level working in Development at Municipal level, knowledge of Integrated Development Planning and or the public service.
- A post-graduate Degree would an added advantage.
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Client Relations Liaison
Posted today
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Join to apply for the Client Relations Liaison role at Daisy Business Solutions .
Responsibilities- Building and maintaining relationships with clients/customers
- Conducting business reviews to ensure clients are satisfied with their products and services
- Alerting the sales team to opportunities for further sales within key clients
- Informing customers of new product offerings
- Attending meetings with clients to build relationships with existing accounts
- Achieving client relationship targets and KPI’s as set by the Head of Sales
- Working closely with Sales Managers and Sales Representatives
- Escalating and resolving areas of concern as raised by clients
- Carrying out client satisfaction surveys and reviews
- Passing leads to the sales team and following up on progress
- Liaising with internal departments to ensure client needs are fulfilled effectively
- Adhere to weekly appointment targets and sales GP targets
- Minimum Grade 12
- 2-3 years of sales experience
- Strong interpersonal skills and an ability to build rapport with customers
- Previous experience working as a client relations liaison or a track record of managing client relationships
- Hardworking with a strong work ethic
- Target-driven and competitive
- Must have your own vehicle
- Entry level
- Full-time
- Business Development and Sales
- Business Consulting and Services
Employee Relations Specialist
Posted today
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Job Description
- Research, design and develop ER policies (i.e. Disciplinary Policy, Grievance Policy, Code of Conduct), strategies, processes, guidelines, dashboard and propose enabling management systems and tools to deliver required changes at all levels of the organisation
- Provide input into the HC Strategy and Business Plans and all relevant and mandatory compliance reports
- Implement HC Strategy and Business Plans in all matters relating to transformation, collective bargaining and corporate-wide industrial relations issues
- Review and update ER policies in accordance with amended or new employment/labour legislation
- Formulate and review all ER forms to be used by the business i.e. grievance forms etc
- Provide advice to line managers, HC personnel and employees on amendments or new employment/labour legislation
- Coordinate and conduct workshops for SAMSA employees on ER policies and procedures
- Provide training to line managers on handling ER matters, grievances, being initiators during disciplinary hearings, being chairperson etc. Monitor compliance and identify areas of improvement on ER policies and procedures
- Employee Relations Case Management/ Dispute Resolution Management
- Support SAMSA regional offices, Human Capital Consultants on all labour relations matter
- Provide support to line management on instituting of the disciplinary hearing and grievance processes
- Provide guidance on legal analysis and risk evaluation of potential labour cases
- Proactively manage communications with the employee representative body in alignment with the collective agreement.
- Manage dispute resolution by providing expert advice on ER related issues, conduct internal investigations and ensure that all processes adhere to necessary turn-around times and procedures
- Maintain effective case management and act as liaison between Management and Union Representatives
- Support Senior Manager: ER in labour litigation i.e. CCMA and labour court matters
- Facilitate the development and implementation of organisational rights agreement with union or employee representatives
- Facilitate the implementation of employee/union/management meetings
- Monitor and ensure implementation of agreements between management and the union
- Monitoring, Evaluation, Budgeting and Reporting
- Coordinate and prepare quarterly and annual reports on ER projects/assignment matters and progress on the implementation of tactical and operational interventions
- Prepare Employee Relations risk register for the assessment function, monitor and mitigate all risks identified
- Resolve Employee Relations audit findings with the internal and external auditors
- Conduct regular internal audits and assessments on ER processes.
- Provide input into the evaluation of performance by service providers in the relevant functions within Employee Relations.
- Manage all project initiatives and programs within each functional area to ensure on-time and on-budget delivery
- Manage all scoping and costing for ER initiatives and ensure projects are delivered on time and within budget in a cost efficient and responsible manner
- Provide input in the Human Capital Management budget to ensure that projects are delivered in a cost efficient and responsible manner.
- Coordinate meetings and liaise with third-party service providers ER requirements i.e. attorneys
- Coordinate signoffs and
Customer Relations Representative
Posted today
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Job title: City Manager
Job Location: Gauteng, Johannesburg
Deadline: April 14
Minimum Requirements:
- A Bachelor's Degree in Public Management, Political Science, Social Sciences, Law or equivalent qualification
- Comply with the MFMA unit standards as prescribed by Regulation of 15 June as published in Government Gazette of 15 June
- A Master's Degree in management sciences will be an added advantage
- 10 years relevant extensive experience at a Senior Management Level
- Proven experience in successful institutional transformation within public or private sector
- Advanced knowledge and understanding of relevant policy and legislation
- Advanced understanding of institutional governance systems and performance management
- Advanced understanding of council operations and delegation of powers
- Good governance
- Audit and risk management establishment and functionality
- Budget and finance management
- Ability in making high risk decisions of a long term and strategic nature
- The applicant shall undergo a competency assessment in terms of Annexure A (competency framework for Senior Manager) of Notice 21 published in Government Gazette 17 January
- Applicant shall undergo security vetting
- Good command of the English language
- Computer literate
- Experience and exposure in Public Administration and service delivery environment is an advantage
- Decision making, Facilitation, Strategic Planning and Project Management
- Strategic Capability and Leadership, Programme and Project Management, Research, Report writing, Presentation, Analytical, Motivational
- Good verbal communication (including presentation and public speaking) skills
- Good written communication (Report writing, PowerPoint presentation, etc.)
Primary Function:
As the Administrative Head and Accounting Officer – To lead, direct and supervise service delivery programmes by delegating responsibility and authority to functional senior managers with the necessary intellectual capacity, competencies and experience to help deepen democracy and accountability in order to improve the capacity of the City to perform her functions and improve service delivery to communities. To strategically lead and manage the administration of the City of Johannesburg (CoJ) to ensure that the CoJ becomes the leading African City.
The City Manager reports to the Executive Mayor of the CoJ and will manage a team of senior managers with diverse portfolios.
The incumbent will be responsible and accountable for the following: Key Performance Areas
- Lead the Municipality's Administration in such a manner that a culture of performance and service delivery excellence is pursued and sustained.
- Direct, coordinate and implement the Municipality's Integrated Development Plan, including development of policies and procedures to facilitate effective community participation.
- Provide sound advisory and strategic support to the Executive Mayor, Mayoral Committee and Political Structures of Council.
- Manage the Administration of the Municipality to fulfil the objectives of the CoJ 5 Years Strategic Plan.
- Facilitate and foster sound stakeholder relationships with all key stakeholders such as the community, the administration, the political arm, the business community, tertiary, academic and research institutions as well as the diplomatic core.
- Ensure that financial practices of the CoJ embrace the principles of developmental finance, thereby advancing effective delivery of the City's Development Strategy.
- Ensure adherence to all legislation governing local government.
- Accountable for fiscal responsibility and governance.
- Provision of development and town planning services, technical services, community services, financial management services and corporate support services.
- Provide organizing of staffing in line with the Municipal Systems Act.
- Ensure effective control of Financial and Human Resources.
- Manage specific administrative and reporting requirements associated with the Office as delegated to the Executive Director: Private Office of the City Manager.