1,250 Employee Relations jobs in South Africa
Human Resources/Industrial Relations Manager Standerton
Posted today
Job Viewed
Job Description
Industrial & Employee Relations
Develop, implement, and maintain IR, ER, and HR operating procedures across the site.
Manage grievances, disputes, and disciplinary processes in line with legislation and company policies.
Provide guidance and advice to management on all employee relations and conflict matters.
Ensure strike readiness and contingency plans are up to date.
Engage with employee representatives and unions to resolve conflicts and negotiate agreements.
Represent the company at CCMA or Labour Court proceedings when required.
Human Resources Management
Develop and maintain HR policies, procedures, and handbooks in compliance with South African law.
Support recruitment, onboarding, and induction processes to ensure alignment with company values and compliance protocols.
Provide monthly payroll input and assist in HR reporting requirements, including ED-related reports.
Maintain accurate HR administration, including employee records and filing systems.
Support management with performance management, disciplinary processes, and hearings.
Organizational Development
Promote effective communication and cooperation across departments.
Drive initiatives that enhance employee engagement, workplace harmony, and productivity.
Assist in capacity-building by guiding managers and employees on HR/IR best practices.
Contribute to the effective functioning of the Enterprise Development (ED) office.
Minimum Requirements:
Minimum 5 years' experience in an HR/IR function
Strong understanding of South African labour legislation (BCEA, LRA, EE, SDL, POPI)
Experience with HR/IR compliance in large-scale construction or energy projects (advantageous)
Qualifications
Matric (essential)
Diploma, bachelor's degree, or equivalent qualification in Human Resources, Industrial Relations, or related field
Core Competencies:
Competencies & Skills
Strong knowledge of South African labour laws and HR compliance
Excellent communication, negotiation, and conflict resolution skills
Ability to build and maintain positive working relationships across all levels
Strong organizational, administrative, and reporting skills
Resilient, adaptable, and solutions-driven mindset
Between 5 - 7 Years
Partner Relations
Posted 22 days ago
Job Viewed
Job Description
Partner Relations Manager – Cape Town
The Role:
We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.
The main responsibilities of the position include:- Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
- Act as the main contact for Partners, fostering strong relationships through personalised support
- Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
- Analyse Partners’ behaviour to uncover opportunities for upselling and customisation of products and services
- Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
- Communicate ideas and suggestions for platform improvements to the Business Development teams
- Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
- Undertake any other relevant task as assigned
- Degree in a business-related field
- Ability to build and maintain excellent business relationships
- Strong interpersonal and communication skills
- Target-oriented and resourceful
- Ability to work autonomously and under pressure
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
All applications will be treated with strict confidentiality!
#J-18808-LjbffrOwner Relations
Posted 19 days ago
Job Viewed
Job Description
The Owner Relations Officer is responsible for championing the owner’s relationship within the assigned portfolio.
Key responsibilities include:
- Building and maintaining relationships with property owners through active communication regarding their investment performance, regulatory, policy, and operational updates.
- Responding to all communications related to the portfolio promptly:
- Phone calls: Answer within 3 rings or 2 minutes during business hours.
- Emails, Text, WhatsApp, WeChat: Respond within 5 minutes during working hours (9am - 9pm EST) or within 12 hours outside of working hours.
- Internal communications: Monitor Slack & Internal Emails, respond within 2 minutes for urgent items and within 30 minutes for non-urgent items, or within the first hour of the next scheduled shift for non-urgent items outside office hours.
- Participating in and contributing to the improvement of company procedures and processes.
- Following all procedures, guidelines, laws, and regulations.
- Promoting a professional, respectful, and safe working environment.
- Experience in Hospitality, Business Administration, Marketing, Communications, or related fields.
- Minimum 1-2 years in hospitality with team lead or supervisory experience.
- Excellent communication, interpersonal, and negotiation skills.
- Strong problem-solving and analytical abilities.
- Ability to multitask and manage multiple projects effectively.
- Proficiency with project management software and tools.
- Ability to build and maintain strong client and stakeholder relationships.
- Understanding of financial reports, P&L statements.
- Flexibility to work EST hours between 8am and 10pm, including weekends and holidays.
- Ability to work remotely with reliable high-speed internet.
- Language proficiency: Advanced or Professional in English.
- Effective verbal and written communication skills in English.
- Self-motivated with strong multitasking abilities.
- Adaptability to changing priorities and environments.
- Professional demeanor and excellent time management.
- Resilient, with a proactive, get-it-done attitude under pressure.
- Creative problem-solving skills using innovative approaches.
Client Relations
Posted today
Job Viewed
Job Description
We're seeking motivated Client Specialists to drive our client engagement and business growth in Observatory, Cape Town.
What You'll Do:
Make outbound calls to prospective property clients
Build strong client relationships through exceptional service
Collaborate with our sales team to achieve targets
Provide professional customer support and follow-ups
What We're Looking For:
Previous call centre or sales experience (real estate preferred)
Excellent communication and phone skills
Proficiency in Microsoft Office/Google Suite
Own laptop required
Team player with independent work ability
What We Offer:
Salary: Up to R11,000/month
Full-time, Monday - Friday position
Dynamic, fast-paced work environment
Career growth opportunities in real estate
If you are interested send your CV and cover letter to
Location: Observatory, Cape Town
Job Type: Full-time
Pay: Up to R12 000,00 per month
Application Question(s):
- Do you have a laptop?
Work Location: In person
Job Type: Full-time
Pay: R8 000,00 - R12 000,00 per month
Application Question(s):
- Do you have a laptop?
Work Location: In person
Investment Relations
Posted today
Job Viewed
Job Description
Investor relations representative.
Employer:
Geddit SA
Position:
Investor Relations Representative
Location:
Johannesburg/Hybrid
Employment Type:
Part-time
About Us
Geddit SA
is a marketing company dedicated to bridging the gap between brands and underserved communities. We provide an innovative marketing solution that not only helps companies reach new audiences but also fosters
local economic development
.
We are entering an exciting growth phase and raising capital to fuel our next stage of expansion. To strengthen our dialogue with the investment community, we are looking for a motivated and professional
Investor Relations Representative
who can help us build and maintain strong relationships with future investors.
Responsibilities
- Identify and map potential investors.
- Conduct professional outreach (calls, emails, meetings, conferences).
- Present the company's investment case in a clear and compelling way.
- Organize investor meetings, events, and digital presentations.
- Ensure consistent follow-up with existing investors and build long-term relationships.
Qualifications
- Experience in sales, fundraising, finance, or business development is an advantage.
- Strong communication and presentation skills, both verbal and written.
- Ability to build trust and establish professional relationships.
- Structured, result-oriented, and comfortable working towards clear targets.
- Interest in investments, startups, and entrepreneurship.
What We Offer
- A key role in a growth company with ambitious goals.
- Opportunity to develop expertise in investor relations and capital markets.
- Competitive compensation with performance-based incentives.
- A dynamic and entrepreneurial work environment with high energy and innovation.
Guest Relations
Posted today
Job Viewed
Job Description
Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge?
Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs, addressing guest requests, and sharing the highlights of the local area.
In the Guest Relations role, you will be on your feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kg without assistance). Doing all these things well (and other reasonable job duties as requested) is critical to getting it right for our guests and our business.
This position is currently a part-time position and hours 4pm to 8pm and include weekdays and weekends.
Skills required:
· Problem-solving and critical-thinking skills
· Strong computer skills to complete job duties and responsibilities
· People pleaser
Responsibilities include
· Acts as concierge during guests' stay
· Non-negotiable:
· - have your own transportation – public transportation is not an option due to location
· - live within a 20km radius of Stellenbosch
· - at least one year of experience working in a hotel, guesthouse or customer-centric position
If you would like to be considered for this position, please send your CV and a cover letter describing why you are uniquely qualified.
Job Type: Part-time
Pay: R50,00 - R70,00 per hour
Work Location: In person
Community Relations
Posted today
Job Viewed
Job Description
Company Description
Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively.
As we embark on this exciting new chapter, Valterra Platinum is positioned to define and pursue its own strategy, anchored in operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market.
Our independence empowers us to deepen our commitment to stakeholders and lead with purpose – to Unearth Value to Better Our World. We remain steadfast in our ambition to be the world's foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.
If you're driven by purpose and the opportunity to make a lasting impact, we invite you to join us. Apply today and be part of something bigger.
This role is based in Mokopane, Limpopo
.
Job Description
Key tasks of the role are:
- Coordinate the work of Community Relations Officers within the agreed budget and headcount constraints.
- Help Identify, map, analyse and prioritise community stakeholders and design appropriate engagements methods and messages.
- Help design and implement a strategy for setting up and maintaining Community Engagement
- Forums.
- Plan, monitor, and guide the work for the Community Relations Officers.
- Support the development and implementation of community engagement strategies to enhance and maintain good relationships with the MC communities and key community stakeholders.
- Ensure that the Community Relations Officers engage with communities and key community stakeholders as per the Stakeholder Engagement Plan.
- Organize, lead, and/or participate in community meetings as needed.
- Ensure that records of community engagement meetings are kept up to date on Isometrix.
- Be sensitive to potential conflict situations between MC and communities and/or within or between communities and agree on implications and strategies to prevent or resolve the conflict, together with the Community Relations Manager.
- Refer grievances from community members to the Grievances and Incidents Manager to ensure that the right process is followed for investigating and resolving the issue.
- Work with the Security team to identify community-based threats to the safety of mine staff and continuity of mine operations.
- Support the preparation and implementation of the annual, quarterly, and monthly stakeholder engagement schedule.
- Report any commitments made to the Community Relations Manager and to the Commitment Manager immediately.
- Analyse and understand community concerns, expectations and perceptions to inform risks, impacts, and engagement strategies.
- Support delivery of the relevant sustainability activities on a Business Unit level.
- Input into AAP Business Unit-level cross-functional integration on sustainability.
- Build and maintain internal and external stakeholder relationships that build support for the project.
- Implement a purpose-driven, high-performing culture that is aligned with the company values, is inclusive and promotes diversity, supports engagement and fosters continuous improvement to work processes
- Set clear and consistent expectations, encourage individuals and teams to challenge the status quo and strive for improvements; embed expectations through Team+ tool
- Ensure individuals and team have the knowledge, skills, authorities and resources to deliver against expectations and accountability (time, people and budget)
- Hold individuals to account in line with their role authority and accountability structures
- Ensure that systems, symbols and behaviours reinforce desired culture and align with Anglo American values.
This role is at a band 6/11 level reporting to the Senior Manager Community Relations.
Qualifications
- Grade 12
- Bachelor's degree in Sociology, Economics, Community Development, Regional Planning, Negotiation and Conflict resolution or related discipline
- Postgraduate qualification in Business Administration Sociology, Economics
- Community Development, Development Economics or Sociology will be advantageous
- An understanding of Anglo Social Way (ASW), Initiative for Responsible Mining Assurance (IRMA) and other relevant assurance certifications
Experience And Knowledge
- Minimum 3 years of experience dealing with Internal stakeholders and extractive industry external/ community relations or similar in a developing country, preferably South Africa
- Experience with the IFC Performance Standards highly preferred
- Understanding of Valterra Platinum Social Way and the Initiative for Responsible Mining Assurance
Additional Information
What We Offer
At Valterra Platinum, you will join a team committed to excellence and impact.
We Offer
- Meaningful work in a high-performance, values-led environment.
- Market-aligned reward and recognition.
- Opportunities for learning, development and progression.
- A culture that respects diversity and encourages innovation.
- A clear commitment to safe Operations.
Inclusion and Diversity
Valterra Platinum is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.
Valterra Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Valterra Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.
How To Apply
To apply for this role, please complete our online application form via this job advert.
Closing Date: 05 September 2025
Privacy policy - Valterra Platinum
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Community Relations
Posted today
Job Viewed
Job Description
Company Description
-Valterra Platinum, formerly Anglo American Platinum, is a leading primary producer of platinum group metals (PGMs), with integrated mining, smelting, and refining operations in South Africa and Zimbabwe, marketing the metal we produce globally. Following our demerger from Anglo American plc, Valterra Platinum is now an independent, publicly listed company with a primary and secondary listing on the Johannesburg and London stock exchanges respectively.
As we embark on this exciting new chapter, Valterra Platinum is positioned to define and pursue its own strategy, anchored in operational excellence, sustainability, and value creation for the long-term. With full accountability for our performance and growth, we are focused on strengthening our capabilities across the entire PGM value chain, from mine to market.
Our independence empowers us to deepen our commitment to stakeholders and lead with purpose – to Unearth Value to Better Our World. We remain steadfast in our ambition to be the world's foremost producer of platinum group metals, while embedding safety and sustainability in everything we do.
If you're driven by purpose and the opportunity to make a lasting impact, we invite you to join us. Apply today and be part of something bigger.
This role is based in Mokopane, Limpopo .
Job Description
-Key tasks of the role are:
- Coordinate the work of Community Relations Officers within the agreed budget and headcount constraints.
- Help Identify, map, analyse and prioritise community stakeholders and design appropriate engagements methods and messages.
- Help design and implement a strategy for setting up and maintaining Community Engagement
- Forums.
- Plan, monitor, and guide the work for the Community Relations Officers.
- Support the development and implementation of community engagement strategies to enhance and maintain good relationships with the MC communities and key community stakeholders.
- Ensure that the Community Relations Officers engage with communities and key community stakeholders as per the Stakeholder Engagement Plan.
- Organize, lead, and/or participate in community meetings as needed.
- Ensure that records of community engagement meetings are kept up to date on Isometrix.
- Be sensitive to potential conflict situations between MC and communities and/or within or between communities and agree on implications and strategies to prevent or resolve the conflict, together with the Community Relations Manager.
- Refer grievances from community members to the Grievances and Incidents Manager to ensure that the right process is followed for investigating and resolving the issue.
- Work with the Security team to identify community-based threats to the safety of mine staff and continuity of mine operations.
- Support the preparation and implementation of the annual, quarterly, and monthly stakeholder engagement schedule.
- Report any commitments made to the Community Relations Manager and to the Commitment Manager immediately.
- Analyse and understand community concerns, expectations and perceptions to inform risks, impacts, and engagement strategies.
- Support delivery of the relevant sustainability activities on a Business Unit level.
- Input into AAP Business Unit-level cross-functional integration on sustainability.
- Build and maintain internal and external stakeholder relationships that build support for the project.
- Implement a purpose-driven, high-performing culture that is aligned with the company values, is inclusive and promotes diversity, supports engagement and fosters continuous improvement to work processes
- Set clear and consistent expectations, encourage individuals and teams to challenge the status quo and strive for improvements; embed expectations through Team+ tool
- Ensure individuals and team have the knowledge, skills, authorities and resources to deliver against expectations and accountability (time, people and budget)
- Hold individuals to account in line with their role authority and accountability structures
- Ensure that systems, symbols and behaviours reinforce desired culture and align with Anglo American values.
This role is at a band 6/11 level reporting to the Senior Manager Community Relations.
Qualifications
- -Grade 12
- Bachelor's degree in Sociology, Economics, Community Development, Regional Planning, Negotiation and Conflict resolution or related discipline
- Postgraduate qualification in Business Administration Sociology, Economics
- Community Development, Development Economics or Sociology will be advantageous
- An understanding of Anglo Social Way (ASW), Initiative for Responsible Mining Assurance (IRMA) and other relevant assurance certifications
Experience and Knowledge
- Minimum 3 years of experience dealing with Internal stakeholders and extractive industry external/ community relations or similar in a developing country, preferably South Africa
- Experience with the IFC Performance Standards highly preferred
- Understanding of Valterra Platinum Social Way and the Initiative for Responsible Mining Assurance
Additional Information
-What We Offer
At Valterra Platinum, you will join a team committed to excellence and impact.
We offer:
- Meaningful work in a high-performance, values-led environment.
- Market-aligned reward and recognition.
- Opportunities for learning, development and progression.
- A culture that respects diversity and encourages innovation.
- A clear commitment to safe Operations.
Inclusion and Diversity
Valterra Platinum is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.
Valterra Platinum has a zero tolerance to dignity harms, these include all acts of gender based violence, bullying, harassment and victimisation. Ensuring the safety of our employees extends beyond physical safety and includes the eradication of harmful behaviours from our workplace. This responsibility extends to everyone at Valterra Platinum both during work hours and outside of work. We are unconditional in creating a respectful, inclusive, and safe working environment to ensure that no colleague will be violated or harassed under our watch.
How to Apply
To apply for this role, please complete our online application form via this job advert.
Closing Date: 05 September 2025
Privacy policy - Valterra Platinum
Public Relations
Posted today
Job Viewed
Job Description
We are seeking a proactive and detail-oriented Public Relations & Communications Administrator to support daily operations through effective communication, coordination, and data management. This role serves as the central point of contact between our team, clients, agents, doctors, and pharmacies. Responsibilities include handling calls, emails, social media messages, administrative tasks, and basic data capturing. You'll also assist in routing any medical-related queries to the appropriate personnel.
Key Responsibilities:
- Act as the main contact for incoming customer communication (phone, email, social media).
- Respond to general questions and ensure timely, professional replies across all platforms.
- Manage social media inboxes and escalate issues when needed.
- Coordinate and communicate with agents, doctors, and pharmacies as required.
- Perform administrative support tasks such as scheduling, follow-ups, and maintaining communication logs.
- Handle basic data capturing and updating of internal systems or spreadsheets.
- Route medical-related questions to the appropriate team members; no clinical advice required.
- Support public relations efforts by maintaining a consistent, professional brand voice in all communications.
Qualifications:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Experience in customer service, admin, or communications roles.
- Confident using phone systems, email, spreadsheets, and social media platforms.
- High attention to detail, especially when capturing and entering data.
- Professional and calm under pressure; able to manage sensitive information appropriately.
- Prior experience in a health, wellness, or service-focused industry is an advantage.
Job Type: Full-time
Pay: From R10 000,00 per month
Work Location: In person
Employee Relations
Posted today
Job Viewed
Job Description
POSITION STATEMENT
The Employee Relations (ER) Consultant is responsible for providing expert support in employee relations matters, including disciplinary enquiries, grievances, incapacity, and workplace conflict resolution. The role ensures compliance with company policies, procedures, and labour legislation, while maintaining fair and consistent practices across the business. This position also provides advisory support to managers, maintains accurate case documentation, prepares reports, and escalates complex cases to the ER Lead. In addition, the ER Consultant supports wellness initiatives by coordinating activities and encouraging employee engagement in wellness programmers
KEY RESPONSIBILITIES
Employee Relations Case Management
- Manage all allocated ER cases, including disciplinary hearings, grievances, poor performance, and incapacity processes.
- Log and update all ER cases accurately in the ER tracker.
- Provide regular case updates and summaries to the ER Lead.
- Support chairpersons with relevant documentation, preparation, and scheduling for hearings.
- Escalate high-risk or complex cases with recommended solutions.
ER Advisory to Managers
- Act as a trusted advisor by providing managers with guidance on ER policies, disciplinary procedures, and grievance handling.
- Ensure compliance with labour legislation (BCEA, LRA, EE Act) and internal policies.
- Assist HRBPs with drafting charge sheets, notices of disciplinary enquiry, and other related documentation.
- Provide training support to managers and HR on ER best practices where required.
ER Risk Identification and Reporting
- Identify ER risks, trends, and recurring issues and flag them to the ER Lead.
- Recommend proactive measures to address trends and reduce risk exposure.
- Prepare monthly ER reports and case statistics for review by HR leadership.
Wellness Support
- Assist the ER Lead in coordinating wellness activities (e.g., EAP awareness, wellness days, mental health campaigns).
- Monitor participation data and gather employee feedback.
- Encourage employee engagement in wellness programmers as part of fostering a positive work environment.
KEY PERFORMANCE INDICATORS
- Timely resolution of ER cases within agreed service level timelines.
- Accuracy of ER tracker updates and documentation.
- Compliance with BCEA, LRA, EE Act, and company disciplinary/grievance procedures.
- Positive feedback from managers and HRBPs on ER support provided.
- Reduced number of escalations to CCMA and improved case outcomes where cases proceed.
- Increased employee participation rates in wellness activities and positive campaign feedback.
QUALIFICATION & EXPERIENCE
- Bachelor's degree in human resources, Industrial Relations, or a related field.
- Minimum 3-5 years of experience in employee relations or a related HR role.
- Proven experience managing disciplinary hearings, grievances, and CCMA cases.
- Comprehensive knowledge of South African labour legislation (BCEA, LRA, EE Act)
- Strong interpersonal skills and ability to influence managers
- Excellent communication and report-writing skills
- Ability to manage multiple cases simultaneously while meeting deadlines
- High attention to detail and ability to maintain confidentiality
- Problem-solving and conflict-resolution skills