2,546 Training jobs in South Africa

Job Title: Manager - Learning & Development
Location: Durban, South Africa (On-site)
Working Hours: Primarily South African business hours, with flexibility to work US hours when required.

About the Role
We are seeking a dynamic and experienced Learning & Development Manager to lead, design, and deliver our L&D programmes. This role will oversee the full training lifecycle—from needs analysis and content creation to facilitation and evaluation—ensuring our employees are equipped with the skills to excel. The successful candidate will work on-site in Durban and play a strategic role in shaping our organisational learning culture.

Key Responsibilities

• Lead the Learning & Development function, aligning training initiatives with business objectives.
• Design, develop, and implement leadership development programmes.
• Oversee the Learning Management System (LMS) and instructional design processes.
• Facilitate engaging training sessions for various levels of the organisation.
• Partner with stakeholders to identify skills gaps and recommend tailored solutions.
• Manage the evaluation of training programmes to ensure effectiveness and continuous improvement.
• Lead and mentor the L&D team, fostering innovation and professional growth.

Candidate Requirements

• Proven experience in Leadership Development .
• Proficiency in Learning Management Systems and Instructional Design .
• Strong skills in Training Facilitation and Instructional Delivery .
• Exceptional communication, presentation, and interpersonal skills.
• Minimum of 2 years in a management or Head of Department role within L&D.
• Ability to work on-site in Durban .

Overview

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. MRI Software hires the absolute best employees on earth. Work hard, play hard. Our commitment to client success, employee resource groups and empowering teams are part of what makes MRI Software special. We are dedicated to creating a work environment that you look forward to every day, investing in employee engagement and the industry’s best perks. We are on a mission to lead the real estate industry into a digital-first future. The organization operates a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

Position Overview: As a member of the Education Services Team, you will be responsible for defining, developing, coordinating, and delivering MRI Software training programs for clients, employees, and partners. The Education Services team ensures training effectiveness across the organization using training methodology to craft content. We are seeking an articulate, energetic, upbeat and inspirational individual with the ability to engage audiences across multiple regions, utilizing various methods to ensure successful delivery.

• Conduct needs assessments to determine training and / or performance solutions.
• Work with stakeholders and subject matter experts throughout the organization to understand business needs.
• Develop, design, coordinate and deliver comprehensive training programs that include Instructor Led, Self-Guided, and Web Based Learning.
• On-going instructional design and development of trainings for assigned areas along with organization wide as needed.
• Manage, track and record development programs and participants in the Learning Management System and supporting systems.

• Degree in Business, Training and Development, Education, HR, or a related field; or equivalent work experience in lieu of
• 2+ years of hands-on, in-depth experience in training.
• Previous training experience in a professional business environment including instructional design, program design & development, and training technologies.
• Ability to design, implement, coordinate and conduct training programs in a professional business environment.
• Excellent verbal and written communication and presentation skills with an engaging demeanor commensurate with positive adult learning
• Experience with Learning Management Systems and / or rapid eLearning tools such as Camtasia, Articulate Storyline, and / or Captivate preferred.

• Competitive market related salary, attractive commission structure and additional quota attainment incentives
• Office breakfasts, quarterly lunches and virtual social events
• Employee-led groups such as DEI committee, Women and Allies, and Pride Event Group
• Medical Aid Scheme
• Personal Pension plan
• MRI Software Parental Leave benefit
• 25 days of annual leave plus Public Holidays, plus 16 hours of Flex Time Off
• Tuition Reimbursement Schemes
• Ability to work from anywhere in the world for two weeks per year

Additional context: MRI continues to strive to amaze as a global industry leader in real estate software. Diversity, Equality and Inclusion are values that are critical to our success; MRI Software is committed to being an inclusive employer regardless of ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

JOB PROFILE

(READVERTISEMENT)

JOB TITLE Specialist: Training

DURATION Twelve (12) Months Contract

REPORTING TO Operations Manager

JOB GRADE C5 Minimum Midpoint

TOTAL CTC R507 409 R596 952

NO. OF INCUMBENTS 1

DIVISION Strategy and information Management

MAIN PURPOSE OF THE

JOB

To facilitate and coordinate training and development interventions

aimed at targeted internal and external clients.

KEY PERFORMANCE

AREAS

Facilitate and coordinate training interventions on targeted

internal and external clients.

Facilitate and implement targeted technical training programs

for internal and external clients.

Coordinate procurement process and sourcing of service

providers.

Monitoring and evaluation of District training events.

REQUIRED MINIMUM

EDUCATION

Matric and National Diploma (NFQ Level 6) in Human

Resources Development/ Education/Commerce

Accredited Skills Development Facilitator will be an added

advantage

Accredited Assessor certification will be an added advantage

INHERENT JOB

REQUIREMENTS

4-6 year’s work experience in training environment

Small enterprise development experience will be essential

Knowledge of Education, Training and Development

CRITICAL COMPETENCIES

Advisory Service

Communication

Stakeholder Engagement

Analytical

Business Acumen

Problem-Solving & Decision-Making

Planning & Organising

Monitoring & Evaluation

Performance Driven

Team Work

Adaptability & Flexibility

Policy Adherence

Negotiation

Basic Computer Skills

Office Management

To apply, please send your CV to

Please state the position you are applying for in the subject line.

Closing Date: 30 July 2021

NB: It is the organisation’s intention to promote equity and representivity in terms of race,

gender and people living with disability as per the set numerical targets contained in the

organizational Employment Equity Plan (EE Plan). To ensure compliance and successful

implementation of the EE Plan, all applicants should indicate their race, gender and disability

status in their curriculum vitae (CV). All Races are encouraged to apply for this position

The appointment of candidates is subject to the verification of all their credentials

(employment history, educational, financial, criminal and any other checks as may be

necessary). Please note that only shortlisted candidates will be contacted, and if you have not

heard from us within three months of submitting your application, please consider it

unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.

Overview

As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.

At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?

Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.

External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.

To play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.

The format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:

• Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
• Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
• Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
• Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar

It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:

• Align training focus areas with the company strategy
• Identify gaps in our training courses
• Develop engaging training content (written, video, tests etc)
• Analyse engagement data and plan content additional / updated content accordingly
• Maintain DotActiv Academy and Insiderbase user database as needed
• Maintain and update DotActiv Academy, Powerbase and Insiderbase
• Assist Training Manager with personal development plans for all staff
• Track, manage and encourage external user learning
• Conduct live one-on-one training via video conferencing when needed
• Support the IT team by communicating updated or new features through informative content
• Support the Operations team by understanding training roadblocks and providing solutions accordingly
• Facilitate new staff onboarding
• Assist HR with recruitment
• Conduct Software testing when there are updates and new releases

• Passion for sharing knowledge and helping others succeed with online learning models
• A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
• Excellent verbal and written communication skills

We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.

• Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
• Qualifications and experience will determine the final starting salary
• The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record

Training Specialist

Job Location: Gauteng, Boksburg

Application Deadline: November 03, 2025

• Booyco Electronics is seeking an experienced Training Specialist to design, develop, and deliver advanced technical and product training across the organisation. This senior role focuses on Booyco Proximity Detection Systems, electronic products, and instrumentation technologies, ensuring training interventions meet the highest technical, compliance, and competency standards.
• The Training Specialist will collaborate with engineering, product development, and operational teams to build organisational capability, strengthen learner performance, and contribute to operational excellence.

• Registered Assessor and Moderator (essential).
• Advanced technical qualification in Electronics, Instrumentation, or Engineering (preferred).
• 5–7 years’ experience in technical training (electronics, mining, or industrial sectors).
• Strong knowledge of electronic systems, diagnostics, and technical fault-finding.
• Proficiency in instructional design, competency assessments, and facilitation.
• Skilled in digital learning tools and modern training technologies.
• Excellent facilitation, communication, and coaching skills.
• Medically fit with ability to travel nationally.
• Valid Driver’s Licence (essential).

• Design and develop advanced technical training programs for employees, customers, and partners.
• Create training manuals, e-learning modules, and simulations.
• Ensure content meets industry, compliance, and product requirements.

• Deliver training via classroom, hands-on, and digital platforms.
• Conduct competency assessments and certify learner proficiency.
• Provide ongoing technical coaching and mentoring.

• Collaborate with Training Manager, engineering, and product teams to identify training needs.
• Evaluate training effectiveness through assessments, feedback, and KPIs.
• Recommend improvements to training methodology and content.

• Act as subject matter expert for Booyco products.
• Ensure training content aligns with engineering and product updates.
• Support cross-functional initiatives requiring technical training expertise.

Who is DotActiv?

As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the “learning organization” culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.

At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivaled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivaled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?

Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.

External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.

To play an integral role in changing the culture to a “learning organization”. Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.

The format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv’s staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to “champion” are summarised below:

• Academy.dotactiv.com - this is an online community with learning at its core. It includes self‑service courses, discussion forums, news feed and member connection features. Anyone can register for free including staff, customers, partners and prospects
• Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
• Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focused self‑service courses
• Video conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one‑on‑one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar

It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:

• Align training focus areas with the company strategy
• Identify gaps in our training courses
• Develop engaging training content (written, video, tests etc)
• Analyse engagement data and plan content additional / updated content accordingly
• Maintain DotActiv Academy and Insiderbase user database as needed
• Maintain and update DotActiv Academy, Powerbase and Insiderbase
• Assist Training Manager with personal development plans for all staff
• Track, manage and encourage external user learning
• Conduct live one‑on‑one training via video conferencing when needed
• Support the IT team by communicating updated or new features through informative content
• Support the Operations team by understanding training roadblocks and providing solutions accordingly
• Facilitate new staff onboarding
• Assist HR with recruitment
• Conduct software testing when there are updates and new releases

• Passion for sharing knowledge and helping others succeed with online learning models
• A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
• Excellent verbal and written communication skills

We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.

• Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
• Qualifications and experience will determine the final starting salary
• The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record

Overview

As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.

At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?

Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.

External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.

To play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.

The format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:

• Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
• Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
• Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
• Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar

It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:

• Align training focus areas with the company strategy
• Identify gaps in our training courses
• Develop engaging training content (written, video, tests etc)
• Analyse engagement data and plan content additional / updated content accordingly
• Maintain DotActiv Academy and Insiderbase user database as needed
• Maintain and update DotActiv Academy, Powerbase and Insiderbase
• Assist Training Manager with personal development plans for all staff
• Track, manage and encourage external user learning
• Conduct live one-on-one training via video conferencing when needed
• Support the IT team by communicating updated or new features through informative content
• Support the Operations team by understanding training roadblocks and providing solutions accordingly
• Facilitate new staff onboarding
• Assist HR with recruitment
• Conduct Software testing when there are updates and new releases

• Passion for sharing knowledge and helping others succeed with online learning models
• A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
• Excellent verbal and written communication skills

We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.

• Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
• Qualifications and experience will determine the final starting salary
• The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record

Overview

As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.

At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?

Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.

External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.

To play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.

The format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:

• Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
• Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
• Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
• Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar

It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:

• Align training focus areas with the company strategy
• Identify gaps in our training courses
• Develop engaging training content (written, video, tests etc)
• Analyse engagement data and plan content additional / updated content accordingly
• Maintain DotActiv Academy and Insiderbase user database as needed
• Maintain and update DotActiv Academy, Powerbase and Insiderbase
• Assist Training Manager with personal development plans for all staff
• Track, manage and encourage external user learning
• Conduct live one-on-one training via video conferencing when needed
• Support the IT team by communicating updated or new features through informative content
• Support the Operations team by understanding training roadblocks and providing solutions accordingly
• Facilitate new staff onboarding
• Assist HR with recruitment
• Conduct Software testing when there are updates and new releases

• Passion for sharing knowledge and helping others succeed with online learning models
• A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
• Excellent verbal and written communication skills

We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.

• Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
• Qualifications and experience will determine the final starting salary
• The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record

Overview

As a Training Specialist at DotActiv, you will play an integral role in knowledge assimilation, documentation and distribution. Put plainly you will be responsible for making sure that the right knowledge is transferred to the right people at the right time and in the right format. You will also play a key role in shaping the "learning organisation" culture of DotActiv. You will report to the Training Manager and play an integral part in the overall HR Department within the business.

At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services that improve the in-store shopping experience for everyone. Our deeply integrated all-in-one category management software reduces the complexity of the interdependent nature of data-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress-free speed to impact with unrivalled convenience and efficiency. With DotActiv, you get integrated all-in-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team. Want to learn more about DotActiv?

Internal: Ensure that staff have high levels of knowledge regarding our products, services, consulting, processes, policies and critical thinking. This is to ensure that they are equipped to market, sell, deliver, support and think critically about our products, services and consulting as the case may be. Importantly, internal knowledge needs to be captured in various forms of engaging content.

External: Ensure that customers have the required levels of knowledge regarding our products, services and consulting to maximise the value potential of their DotActiv purchases. Software customers require a different kind of learning when compared to services customers.

To play an integral role in changing the culture to a "learning organisation". Staff must not rely purely on learning interventions but must also take it upon themselves to proactively go out and consume content that is available, think critically about it and challenge / stress test our core theory and principles.

The format knowledge transfer will take place remotely using a continuously evolving set of online tools. The reason for not going with classroom learning is not because that is not an engaging way to learn but rather because DotActiv's staff are located in over 12 locations across South Africa and users are located in over 90 countries. Therefore online learning offers the most efficient and logical method. The current set of salient tools which will be your responsibility to "champion" are summarised below:

• Academy.dotactiv.com - this is an online community with learning at its core. It includes selfservice courses, discussion forums, newsfeed and member connection features. Anyone can register for free including staff, customers, partners and prospects
• Powerbase.dotactiv.com - this is an online knowledgebase where staff, customers, partners and prospects can search for quick answers to specific questions about our products and services
• Insiderbase.dotactiv.com - this is an internally focused knowledgebase where only staff can search for quick answers to specific questions about our policies, standpoints, processes and any other subject matter which will help them succeed in their job. It also contains internal focussed self-service courses
• Video Conferencing - the toolset above will not always have the appropriate content for every scenario therefore there is a place for customised live one-on-one learning interventions. This learning will almost always take place via video conferencing tools such as Google Meet, Skype, Zoom or similar

It is important to note that DotActiv is currently experiencing rapid change due to growth and geographic expansion, therefore, this list of duties is not exhaustive and is also subject to reasonable function related changes as may be required:

• Align training focus areas with the company strategy
• Identify gaps in our training courses
• Develop engaging training content (written, video, tests etc)
• Analyse engagement data and plan content additional / updated content accordingly
• Maintain DotActiv Academy and Insiderbase user database as needed
• Maintain and update DotActiv Academy, Powerbase and Insiderbase
• Assist Training Manager with personal development plans for all staff
• Track, manage and encourage external user learning
• Conduct live one-on-one training via video conferencing when needed
• Support the IT team by communicating updated or new features through informative content
• Support the Operations team by understanding training roadblocks and providing solutions accordingly
• Facilitate new staff onboarding
• Assist HR with recruitment
• Conduct Software testing when there are updates and new releases

• Passion for sharing knowledge and helping others succeed with online learning models
• A relevant degree: Postgraduate commerce degree / Masters in Education / Masters in consumer sciences / Other relevant degrees*
• Excellent verbal and written communication skills

We are looking to pay a starting monthly salary of R12 000 to R15 000 for this role.

• Experience within the role is rewarded in an objective manner as detailed by our Job grading (this can be explained during the interview process)
• Qualifications and experience will determine the final starting salary
• The company aims to pay a 13th cheque (bonus) at the end of each year however this is based on individual and company performance. Minimum requirements apply including a minimum 1-year tenure and a positive track record