Associate managing consultant - Marketing services
Posted today
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Associate managing consultant - Marketing services
Join to apply for the Associate managing consultant - Marketing services role at Mastercard
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Associate managing consultant - Marketing services
Growth Marketing Senior Specialist
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.
Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.
Roles and Responsibilities
- Craft personalized engagement strategies: Develop tailored growth marketing engagements based on customer demographics and behavior to captivate new audiences
- Manage multi-channel media platforms: Oversee email campaigns, sponsored content, and advertisements across various media platforms, optimizing for visibility and lead generation
- Drive CRM & analytics for growth: Segment audiences for data-driven campaigns from various data sets, focusing on increased spending and customer reactivation while employing analytics for impactful decision-making
- Optimize market insights & user experience: Analyze feedback to refine the card application process, conduct surveys for feature enhancement, and refine UX/UI design to improve conversion rates
Team Collaboration & Culture
- Champion collaborative innovation: Partner with internal and external stakeholders for targeted marketing, integrating AI into strategies while fostering an environment of innovation within the team
- Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Basic Qualifications
- Undergraduate degree with Growth Marketing expertise and mindset, and work experience in driving omni-channel user acquisition and engagement
- Problem solving and user centric mentality, bringing creative solutions to complex challenges
- Proven capability in data analysis, translating raw data into actionable insights
- Client Management: track record in managing client accounts and leading digital marketing solutions
- Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
- Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively
- Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects. Articulate storyteller, translating complex insights into compelling narratives that resonate with audiences
- Innovation: Show the ability to ideate, manage, and roll out complex and competitive digital marketing initiatives. Think future-forward with a continuous focus on optimization and innovation
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred Qualifications
- Prior experience in UX/UI optimization is desirable. Certification is a plus
- Market savvy, understanding emerging trends and using market opportunities
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Head Of Marketing Sandton
Posted today
Job Viewed
Job Description
The Head of Marketing is responsible for developing and executing a unified marketing strategy across a group of brands, driving growth, enhancing brand equity, and ensuring alignment with business goals. This role leads the central marketing function and collaborates with brand-specific and regional teams to balance strategic oversight with tailored execution.
Three staff reporting in, junior to mid marketing generalists.
About the Company:A South African IT asset management firm: Provides leasing, lifecycle management, and secure disposal of IT and specialized equipment. With offices globally and a diverse client base, it helps organizations reduce costs and improve efficiency through tailored asset strategies.
Key Responsibilities:- Develop and lead the implementation of a group-wide marketing strategy that supports revenue growth, brand positioning, business objectives, and market expansion.
- Translate strategic goals into actionable plans across digital, content, brand, and performance marketing channels.
- Own the marketing budget, ensuring efficient allocation and ROI tracking.
- Build, lead, and mentor a high-performing marketing team across central and brand-specific roles.
- Establish a collaborative culture, encouraging innovation, accountability, and continuous learning.
- Ensure brand consistency across all touchpoints while supporting unique identities of individual brands.
- Oversee development and governance of brand guidelines, positioning frameworks, and messaging architecture.
- Oversee SEO/SEM, paid media, social media, email marketing, and lead generation efforts.
- Use data-driven insights to optimise campaigns and improve customer acquisition and retention.
- Guide the creation of high-impact content, whitepapers, case studies, blogs, and executive communications.
- Manage PR and media relations to maintain a strong external presence for the group and its leadership.
- Conduct market research, competitive analysis, and customer feedback initiatives to inform strategy.
- Champion a customer-first approach across marketing and sales initiatives.
- Oversee the marketing tech stack, CRM systems, and automation platforms to streamline campaigns and analytics.
- Ensure data integrity, compliance, and actionable reporting across all marketing activities.
- Partner with Sales, Product, HR, and regional leadership to ensure marketing initiatives align with business needs.
- Provide regular performance updates and strategic guidance to executive leadership.
A visionary and strategic leader who drives innovation by challenging traditional thinking and anticipating future opportunities. Builds high-performing, motivated teams and leads by example with strong project execution and talent development skills. Customer-obsessed, with a sharp ability to translate insights into actionable strategies that meet evolving needs.
Qualifications Experience & Skills:- Minimum of a Business Management, Marketing, or related degree
- Strategic thinking and executional excellence.
- Strong leadership, coaching, and team-building capabilities.
- Expertise in digital marketing, analytics, brand development, and automation tools.
- Excellent communication, stakeholder management, and cross-functional collaboration.
- Data-driven mindset with a focus on measurable outcomes.
- 8 to 10 years' experience in a highly commercial organisation
- At least 8 years' experience in a senior management role
- A minimum of 10 years' professional experience gained within a leading Distribution, Services, Technical/IT business.
- Growth in qualified leads and conversion rates.
- Increased brand equity and awareness across target markets.
- Efficient use of marketing spends and improved ROI.
- High team engagement and performance.
- Positive stakeholder feedback and business impact alignment.
Salary – R1.4m – R1.7m (Negotiable further for a perfect fit, based on skills, experience and in relation to current package)
#J-18808-LjbffrManager, Campaigns Analytics
Posted 1 day ago
Job Viewed
Job Description
Business Segment: Personal & Private Banking
Location: ZA, Gauteng, Johannesburg, 30 Baker Street, Rosebank
OverviewTo develop and maintain campaign models in line with business requirements, fit for purpose and ensure that they perform at optimal levels.
Qualifications- Post Graduate Degree Mathematical Sciences
- 5-7 years Experience in advanced analytics, combined with sufficient knowledge of products and client behaviour in a financial services environment. Significant exposure to propensity, attrition, CRM and leads management, next-best action and segmentation models, as well as behavioural analysis.
Senior Manager, Risk Insights & Analytics
Posted 1 day ago
Job Viewed
Job Description
Overview
Job Overview
Business Segment: Business & Commercial Banking
Location: ZA, GP, Johannesburg, 30 Baker Street
Reporting to the Head Portfolio Management and Risk Reporting contribute to establishing a comprehensive portfolio management function. Perform global management of the BCB risk portfolios through deep and insightful Country and Sector research and provide meaningful evaluation results to inform risk appetite setting and towards optimising portfolio condition. BCB operates across South Africa, Africa Regions, and Offshore (Group) for the purpose of informing business and credit strategy decisions throughout the credit lifecycle.
QualificationsType of Qualification: First Degree
Field of Study: Mathematical Sciences
Experience Required
Credit Risk – BCB
Risk & Corporate Affairs
8-10 years
Must be able to produce detailed, automated and insightful reports and analyses to support informed decision-making. Experience in SAS, SQL, Python, and Power BI will be advantageous.
Additional Information- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Documenting Facts
- Generating Ideas
- Managing Tasks
- Providing Insights
- Team Working
- Loan Processing
- Risk Measurement
- Risk/ Reward Thinking
Please note: All our recruitment processes comply with the applicable local laws and regulations.
We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on
#J-18808-LjbffrEMEA Sales and Marketing - Emerging Markets Cash Equity Sales Trading - Vice President
Posted 2 days ago
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Job Description
EMEA Sales and Marketing - Emerging Markets Cash Equity Sales Trading - Vice President
Are you ready to make an impact in a dynamic, global environment? At JPMorgan Chase, you’ll join a team that values curiosity, passion, and leadership. This is your opportunity to drive progress, collaborate with talented colleagues, and grow your career in the fast-paced world of Emerging Markets Cash Equities.
Job summaryAs a Vice President in the Emerging Markets Cash Equity Sales Trading team within EMEA Cash Equities, you will play a key role in providing cash execution services to our global client base trading EMEA Emerging Markets. You will be part of a collaborative, inclusive team culture that values your expertise and empowers you to make a difference. You’ll work closely with colleagues in South Africa and London, helping to shape and execute our strategy for the region.
You will join a team that is committed to excellence and innovation, supporting clients with best-in-class execution and market insights. This role offers exposure to a diverse client base and the opportunity to build strong relationships across the firm and the industry.
Job responsibilities- Collaborate proactively with the South African sales trading team and the CEEMEA execution team in London
- Define and execute strategy for providing execution services in South Africa
- Manage the cost of executing principal business with the trading team, management, and clients
- Build and maintain relationships with JPMorgan’s global clients active in South Africa
- Demonstrable experience covering emerging markets
- Experience working in a sales trading team
- Established client relationships
- Collaborative approach to working with the wider Cash Equities and Global Sales and Research teams
- Impeccable work ethic and entrepreneurial business-building skills
- Strong leadership, managerial, multitasking, and collaboration skills
- Excellent verbal and written communication skills, with the ability to engage and influence partners and stakeholders
- Experience in South African equity markets
- Familiarity with EMEA market structure and regulations
- Ability to adapt to changing market conditions
- Proven track record of driving business growth
- Advanced analytical and problem-solving skills
Associate managing consultant - Marketing services
Posted 2 days ago
Job Viewed
Job Description
Overview
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate managing consultant - Marketing services Growth Marketing Senior Specialist
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:
Envision this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.
Roles and ResponsibilitiesClient Impact
- Craft personalized engagement strategies: Develop tailored growth marketing engagements based on customer demographics and behavior to captivate new audiences
- Manage multi-channel media platforms: Oversee email campaigns, sponsored content, and advertisements across various media platforms, optimizing for visibility and lead generation
- Drive CRM & analytics for growth: Segment audiences for data-driven campaigns from various data sets, focusing on increased spending and customer reactivation while employing analytics for impactful decision-making
- Optimize market insights & user experience: Analyze feedback to refine the card application process, conduct surveys for feature enhancement, and refine UX/UI design to improve conversion rates
- Team Collaboration & Culture
- Champion collaborative innovation: Partner with internal and external stakeholders for targeted marketing, integrating AI into strategies while fostering an environment of innovation within the team
- Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
- Undergraduate degree with Growth Marketing expertise and mindset, and work experience in driving omni-channel user acquisition and engagement
- Problem solving and user centric mentality, bringing creative solutions to complex challenges
- Proven capability in data analysis, translating raw data into actionable insights
- Client Management: track record in managing client accounts and leading digital marketing solutions
- Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
- Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively
- Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects. Articulate storyteller, translating complex insights into compelling narratives that resonate with audiences
- Innovation: Show the ability to ideate, manage, and roll out complex and competitive digital marketing initiatives. Think future-forward with a continuous focus on optimization and innovation
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
- Prior experience in UX/UI optimization is desirable. Certification is a plus
- Market savvy, understanding emerging trends and using market opportunities
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Head of Marketing (Sandton)
Posted 2 days ago
Job Viewed
Job Description
Job Purpose :
The Head of Marketing is responsible for developing and executing a unified marketing strategy across a group of brands, driving growth, enhancing brand equity, and ensuring alignment with business goals. This role leads the central marketing function and collaborates with brand-specific and regional teams to balance strategic oversight with tailored execution, In essence a marketing director role.
Three staff reporting in, junior to mid marketing generalists.
About the Company :
A South African IT asset management firm : Provides leasing, lifecycle management, and secure disposal of IT and specialized equipment. With offices globally and a diverse client base, it helps organizations reduce costs and improve efficiency through tailored asset strategies .
Key Responsibilities :
Strategic Leadership :
Develop and lead the implementation of a group-wide marketing strategy that supports revenue growth, brand positioning, business objectives, and market expansion.
Translate strategic goals into actionable plans across digital, content, brand, and performance marketing channels.
Own the marketing budget, ensuring efficient allocation and ROI tracking.
Team Leadership & Development :
Build, lead, and mentor a high-performing marketing team across central and brand-specific roles.
Establish a collaborative culture, encouraging innovation, accountability, and continuous learning.
Brand Management :
Ensure brand consistency across all touchpoints while supporting unique identities of individual brands.
Oversee development and governance of brand guidelines, positioning frameworks, and messaging architecture.
Digital & Performance Marketing :
Oversee SEO / SEM, paid media, social media, email marketing, and lead generation efforts.
Use data-driven insights to optimise campaigns and improve customer acquisition and retention.
Content, Communication & Thought Leadership :
Guide the creation of high-impact content, whitepapers, case studies, blogs, and executive communications.
Manage PR and media relations to maintain a strong external presence for the group and its leadership.
Customer & Market Insight :
Conduct market research, competitive analysis, and customer feedback initiatives to inform strategy.
Champion a customer-first approach across marketing and sales initiatives.
Technology & Atomisation :
Oversee the marketing tech stack, CRM systems, and automation platforms to streamline campaigns and analytics.
Ensure data integrity, compliance, and actionable reporting across all marketing activities.
Internal Collaboration & Stakeholder Management :
Partner with Sales, Product, HR, and regional leadership to ensure marketing initiatives align with business needs.
Provide regular performance updates and strategic guidance to executive leadership.
Communications & Working Relationships :
Internal :
EXCO
Divisional Heads (across the different brands)
Heads of Departments
Reasons for Interaction :
Ensure the achievement of the relevant internal business unit objectives
Direct and lead relevant business unit initiatives
Ensure that the internal business unit strategy aligns with and supports the overall strategy
External : Strategic Partners
Consultants and Service Providers (External service providers, vendors, or partner consultants)
External advisors / consultants (Subject Matter experts)
Reasons for Interaction :
Achieving strategic Sales Growth objectives
Negotiate and approve terms and conditions
Provide thought leadership
Drive collaborative partnerships and innovation with the company
Executive Competency Summary :
A visionary and strategic leader who drives innovation by challenging traditional thinking and anticipating future opportunities. Builds high-performing, motivated teams and leads by example with strong project execution and talent development skills. Customer-obsessed, with a sharp ability to translate insights into actionable strategies that meet evolving needs. Focused on measurable results, this leader consistently delivers competitive advantage and shareholder value through ambitious goal setting and performance tracking. A natural change agent, they communicate a clear vision, inspire commitment, and remove barriers to embed transformation across the organisation.
Qualifications Experience & Skills :
Educational Qualifications :
Minimum of a Business Management, Marketing, or related degree
Skills :
Strategic thinking and executional excellence.
Strong leadership, coaching, and team-building capabilities.
Expertise in digital marketing, analytics, brand development, and automation tools.
Excellent communication, stakeholder management, and cross-functional collaboration.
Data-driven mindset with a focus on measurable outcomes.
Years of Experience :
8 to 10 years experience in a highly commercial organisation
At least 8 years experience in a senior management role
A minimum of 10 years professional experience gained within a leading Distribution, Services, Technical / IT business. Other sectors and industries will be considered which interface strongly with a multi-client environment.
Other requirements :
Strong international marketing outlook and perspective, or an established record in international marketing with a prominent organisation.
Proven experience operating across multiple geographic markets, with an understanding of regional nuances and business dynamics.
Deep insight into the evolving challenges and growth opportunities within the Technology and IT Services sector over the next five years.
Success Indicators :
Growth in qualified leads and conversion rates.
Increased brand equity and awareness across target markets.
Efficient use of marketing spends and improved ROI.
High team engagement and performance.
Positive stakeholder feedback and business impact alignment.
- Salary R1 .4m R1.7m (Negotiable further for a perfect fit, based on skills, experience and in relation to current package)
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Head of Marketing
Posted 3 days ago
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Reference: JHB -HLG-1
A SUPER EXCITING Head of Marketing role. Join this sensational leadership team within the exhilarating ISP environment, where innovation meets passion! The company is on the lookout for a Head of Marketing to lead marketing efforts in both digital and traditional realms. This is a thrilling opportunity to join a very dynamic, agile, and creative company that's enjoyed outstanding success for many years. If you're entrepreneurial-minded and ready to make your mark in a thriving industry, we want to hear from you!
Duties & ResponsibilitiesHead of Marketing - This is a brand new, all-encompassing role for a passionate, innovative Marketing professional who is keen to leverage existing skills and experience in order to lead the creation of a fresh Brand CI and oversee its implementation across various online and offline platforms and assets. The portfolio will cover:
- Strategy
- Lead Generation - Develop and implement successful lead generation strategies to maintain and increase a steady stream of high-quality leads for the sales team, digital marketing - oversee SEO working hand in hand with agency to improve organic rankings, oversee website updates and oversee all social media activity and content development.
- Getting more from existing customer base - partner with sales team in developing a comprehensive cross-selling strategy and activity plan, and develop and execute targeted email marketing campaigns to engage with our customer base.
- Events - plan and execute impactful events, including conferences, webinars, and industry gatherings.
- Other exciting things to do - oversee PR efforts and support sales initiatives by developing and executing promotional campaigns to boost sales and attract new customers. Collaborate with product managers to create marketing materials for new product launches. Manage suppliers and agencies to ensure cost-effectiveness and excellent campaign execution. Implement internal marketing initiatives to foster employee engagement and cultivate our desired company culture.
- Tertiary qualification (diploma or degree) in Marketing/Digital Marketing.
- Minimum 10 years experience in a Marketing role with at least 2 years in a senior role building corporate strategy.
- Strong lead generation and digital marketing experience is essential.
- B2B marketing experience essential.
- Experience with Canva, Mailchimp, Google analytics, Google ads, LinkedIn and/or Facebook would be beneficial.
- Ideal candidates will possess an entrepreneurial mindset, strong leadership presence with the ability to inspire and motivate others, proven experience in building, developing and executing innovative marketing strategies.
Are you ready to lead this dynamic marketing team and take the company to new heights? Join this dynamic team as the Head of Marketing and immerse yourself in a world of innovation, creativity, and success! You'll have the opportunity to shape the brand's future, develop exciting campaigns that captivate audiences both online and offline, and work alongside talented individuals who share your passion for marketing excellence. If you're a visionary leader with a knack for turning ideas into reality, then help this phenomenal company to achieve even greater success and create a buzz in the industry and be part of something truly extraordinary!
Package & RemunerationR 60 000 - R 90 000 - Monthly plus Includes Medical Aid, Provident Fund plus Data / Phone allowance and of course FREE LUNCH!
#J-18808-LjbffrSenior Marketing Manager
Posted 3 days ago
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Job Description
A Leading Financial Services client requires a Senior Marketing Manager to be responsible for leading and managing the internal marketing team.
- Lead and manage the internal marketing team
- Oversee digital marketing and platform performance
- Maintain relationships with both internal and external stakeholders
- Brand budgeting
- Analyse customer insights and market trends within Banking/Financial Services sectors
- Create and maintain analytics reports
- Track and analyse marketing initiatives
- Matric / Grade 12
- Tertiary Qualification - Bachelor's Degree in Marketing/Business/Finance
- At least 5 years marketing management experience gained within Banking / Financial Services environment
- In-depth knowledge of banking regulatory requirements and compliance standards
- Proficiency in marketing automation platforms and CRM systems
- Well-versed in online marketing tactics and social media strategy
Salary Market Related
#J-18808-LjbffrJob Title : Senior Marketing Manager
Posted 3 days ago
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Job Description
Key Responsibilities
Strategic Partnership
- Partner with regional leadership to develop and execute people strategies aligned with business objectives
- Provide strategic guidance on organizational design, talent management, and workforce planning
- Lead change management initiatives supporting business transformation
Talent Management
- Drive end-to-end talent acquisition for critical roles across operations, technology, and support functions
- Develop and implement performance management frameworks
- Design succession planning and career development programs
- Champion diversity, equity, and inclusion initiatives
Employee Experience
- Foster a high-performance culture that embodies Didi's values
- Design and implement employee engagement strategies
- Lead conflict resolution and provide coaching to managers
- Drive workplace culture initiatives that attract and retain top talent
Compliance & Operations
- Ensure full compliance with South African labour legislation
- Develop and maintain HR policies and procedures
- Manage employee relations matters and disciplinary processes
- Oversee compensation and benefits programs
Essential Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5-8 years of progressive HR experience, with at least 3 years in a business partner or generalist role within the motor industry
- Deep knowledge of South African labour law (LRA, EEA, BCEA, Skills Development Act)
- Experience in fast-paced, high-growth technology or mobility companies
- Proven track record in talent acquisition and retention strategies
- Strong analytical skills with experience in HR metrics and data-driven decision making