Assistant Store Manager

Cape Town, Western Cape Cash Crusaders Retail (Pty) Ltd

Posted 2 days ago

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Job Description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities:

Operational Management

  • Drive store performance to achieve and exceed sales targets.

  • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

  • Ensure consistent implementation of merchandising and marketing standards.

  • Attract and retain a strong and loyal customer base.

Inventory Management

  • Oversee inventory controls and ensure effective stock management.

  • Monitor store performance in line with stock availability and customer demand.

Customer Service

  • Ensure exceptional customer experiences that exceed expectations.

  • Review and act on Mystery Shopper reports and customer feedback.

  • Resolve product and service-related complaints quickly and effectively.

  • Lead by example in reinforcing a customer-first culture among staff.

People Management

  • Train, develop and motivate staff to reach full potential.

  • Plan for succession and promote internal growth.

  • Manage performance consistently and fairly.

  • Foster a positive, engaging and productive working environment.

Administration & Compliance

  • Ensure strict adherence to company policies, systems, and procedures.

  • Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

  • Proven retail management experience

  • Strong leadership and people management skills

  • Excellent communication and organisational skills

  • Target and results-oriented mindset

  • Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

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Assistant store manager

Cape Town, Western Cape Cash Crusaders Retail

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management Drive store performance to achieve and exceed sales targets. Maximise income streams through effective promotion of add-ons, GP, and other revenue channels. Ensure consistent implementation of merchandising and marketing standards. Attract and retain a strong and loyal customer base. Inventory Management Oversee inventory controls and ensure effective stock management. Monitor store performance in line with stock availability and customer demand. Customer Service Ensure exceptional customer experiences that exceed expectations. Review and act on Mystery Shopper reports and customer feedback. Resolve product and service-related complaints quickly and effectively. Lead by example in reinforcing a customer-first culture among staff. People Management Train, develop and motivate staff to reach full potential. Plan for succession and promote internal growth. Manage performance consistently and fairly. Foster a positive, engaging and productive working environment. Administration & Compliance Ensure strict adherence to company policies, systems, and procedures. Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files. What We’re Looking For: Proven retail management experience Strong leadership and people management skills Excellent communication and organisational skills Target and results-oriented mindset Passion for customer service and retail excellence Working Hours: Retail hours, including weekends and public holidays b
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Assistant Store Manager

Cape Town, Western Cape Mambo's Storage & Home

Posted today

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Job Description

Join the Mambo’s Team! – Assistant Store Manager Wanted!

Are you a people person who loves keeping things organised, motivating a team, and making customers smile? Mambo’s Storage & Home in Tableview, Cape Town is looking for an Assistant Store Manager to help us keep our store running like a dream!

What you’ll do:

  • Keep the store ticking like clockwork – from stock to staff schedules.
  • Lead and inspire a team of retail superheroes.
  • Ensure our customers have a WOW experience every time they visit.
  • Help implement store promotions and turn browsing into buying !

Who we’re looking for:

  • Someone with retail experience (bonus if you’ve managed teams before!).
  • A can-do attitude and the ability to solve problems on the fly.
  • A love for organisation, numbers, and happy customers .
  • Energetic, fun, and ready to roll up your sleeves !

What we offer:

  • Competitive salary + performance bonuses 
  • Fun, friendly work environment 
  • Staff discounts (because who doesn’t love a bargain?) 
  • Opportunities for growth and career development 

Ready to join the Mambo’s family?
Send your CV and a short paragraph telling us why you’re our next retail superstar  

 Be part of a store where everyday is a Mambo’s adventure !

REQUIREMENTS

Experience Required:

Minimum of 5 years of sales management experience in retail or relevant customer related experience (e.g., FMCG).

Proven track record in sales generation, managing the achievement of sales goals.

Flexibility to work retail hours.

Proven ability to develop new opportunities and maintain customer relationships while ensuring brand recognition and penetration in market.

Proficiency with Microsoft Office, Word, Excel, Outlook, Power Point, Point of Sales (POS) and stock management system (Cistech/ SAP).

Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, stock management, front-of-house (FOH)).

This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager - Clicks Lansdowne

Cape Town, Western Cape Clicks Group Limited

Posted 18 days ago

Job Viewed

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Job Description

Assistant Store Manager - Clicks Lansdowne

Listing reference: click_

Listing status: Online

Apply by: 17 August 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

We are committed to the principles of Employment Equity.

Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager - Clicks Delft

Cape Town, Western Cape Clicks Group Limited

Posted 16 days ago

Job Viewed

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Job Description

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

We are committed to the principles of Employment Equity.

Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager - Clicks Lansdowne

Cape Town, Western Cape Clicks Group Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Assistant Store Manager - Clicks Lansdowne

Listing reference: click_

Listing status: Online

Apply by: 17 August 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

We are committed to the principles of Employment Equity.

Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant store manager - clicks lansdowne

Cape Town, Western Cape Clicks Group Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Assistant Store Manager - Clicks Lansdowne Listing reference: click_ Listing status: Online Apply by: 17 August 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: No About our company Clicks Group Introduction Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. Job Purpose: To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image. To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager. To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. Education and Experience Requirements: Essential: Grade 12 (Maths 50% and English 50%) Desirable: Degree in Relevant Retail/Business Management Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme Financial management experience (budgets, profit and loss statements, financial ratios, etc.) Job Knowledge and Skills Required: Understanding and application of financial management principles Retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and IR practices Knowledge of people management Knowledge of competency based interviewing Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Following instructions and procedures Planning and Organising Delivering Results and Meeting Customer Expectations Working with people Analysing Leading and Supervising Entrepreneurial and Commercial Thinking Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity. Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Assistant store manager - clicks lansdowne

Cape Town, Western Cape Clicks Group Limited

Posted today

Job Viewed

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Job Description

permanent
Assistant Store Manager - Clicks Lansdowne Listing reference: click_ Listing status: Online Apply by: 17 August 2025 Position summary Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: No About our company Clicks Group Introduction Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. Job Purpose: To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image. To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager. To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. Education and Experience Requirements: Essential: Grade 12 (Maths 50% and English 50%) Desirable: Degree in Relevant Retail/Business Management Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme Financial management experience (budgets, profit and loss statements, financial ratios, etc.) Job Knowledge and Skills Required: Understanding and application of financial management principles Retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and IR practices Knowledge of people management Knowledge of competency based interviewing Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Following instructions and procedures Planning and Organising Delivering Results and Meeting Customer Expectations Working with people Analysing Leading and Supervising Entrepreneurial and Commercial Thinking Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity. Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant store manager - clicks delft

Cape Town, Western Cape Clicks Group Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Job category: FMCG, Retail, Wholesale and Supply Chain Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: No About our company Clicks Group Introduction Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. Job Purpose: To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team. To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image. To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager. To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. Education and Experience Requirements: Essential: Grade 12 (Maths 50% and English 50%) Desirable: Degree in Relevant Retail/Business Management Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme Financial management experience (budgets, profit and loss statements, financial ratios, etc.) Job Knowledge and Skills Required: Understanding and application of financial management principles Retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and IR practices Knowledge of people management Knowledge of competency based interviewing Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Following instructions and procedures Planning and Organising Delivering Results and Meeting Customer Expectations Working with people Analysing Leading and Supervising Entrepreneurial and Commercial Thinking Coping with Pressures and Setbacks Kindly note only applicants who meet the minimum requirements will be contacted.​ We are committed to the principles of Employment Equity. Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager - Clicks Plein Street

Cape Town, Western Cape Clicks Group Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

Listing reference: click_

Listing status: Online

Apply by: 16 June 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

We are committed to the principles of Employment Equity.

Do you require help with the registration process?

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