27 Retail Operations jobs in Cape Town
Consultant | Retail Operations
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About Allan Gray
Allan Gray is Africa’s largest privately-owned investment management company, managing more than R500bn of assets. We are focused on generating long-term wealth for our clients, who include individuals, retirement funds, insurers, trusts, companies and foundations. They invest through our focused range of unit trusts, retirement products and life insurance investment pools or in segregated portfolios across both the Institutional and Retail business. Our headquarters are in Cape Town, with additional offices across South Africa, as well as in Guernsey, Namibia and Botswana.
Why should you consider Allan Gray?
Our steadfast commitment to long-term investing extends to our people, our greatest assets. You will spend your days doing meaningful work and engaging with smart, inspiring colleagues. Growth is an essential part of your journey at Allan Gray, and leaders are accessible to help you develop your skills and set you up for success. Your physical and mental well-being are priorities, and access to services to support you in these areas are provided.
Purpose of the roleThe position is within the Retail Operations division, an area responsible for processing transactions from clients and independent financial advisers, as well as providing administrative support for the firm’s retail investment offering.
The purpose of the role is to ensure the high service standard at Allan Gray is maintained through building strong client relationships and delivering excellent client service to our clients and independent financial advisers. You will be responsible for ensuring all incoming instructions are responded to and processed and any pending instructions are followed up on. You will report to a team leader, which requires you to work actively within a team but also independently.
Responsibilities- Checking and accurately processing all incoming or pending instructions. These include:
- New business transactions, e.g. opening a new investment account
- Existing business transactions, e.g. where a client adds or withdraws money or makes changes to their investment
- Providing clients and advisers with a superior level of client service through call and email communications, e.g. responding on time and diligently to all requests from clients, advisers and internal business teams
- Maintaining accurate record-keeping on internal systems of all interactions with clients and advisers
- Knowledge of various legislative requirements relating to investment products
- Supporting members of your team and the team leader, e.g. assisting with technical queries, workflow and processes
- Relevant business degree and/or job-related experience
- Sound knowledge of the life insurance industry (including pension funds) and/or the unit trust industry would be an advantage
- Accuracy and attention to detail
- Excellent time management skills
- Excellent problem-solving skills
- Client-focused with strong verbal and written communication skills
- Self-motivated and agile with the ability to function well under pressure
- Intermediate computer literacy skills in Microsoft Word or Excel
The Silo Office, Cape Town.
#J-18808-LjbffrTechnical Contracts Manager (Retail Operations)
Posted 5 days ago
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Overview
Manages maintenance activities for the upkeep of the shopping centre, offices and general areas. Oversees a range of custodial and maintenance activities. Resolves problems as they arise, directly or by assembling and managing maintenance staff or external contractors.
Responsibilities- Report all maintenance related problems on site
- Manage contractors and / or CW handyman (maintenance assistant) carrying out maintenance day-to-day tasks on the following :
- Plumbing and Toilets
- Water – Potable and Grey Water reticulations
- Storm-water system
- Roof structures
- Building structures
- Painting and re-cladding
- Tile problems
- Bollards and Railings
- Road markings- parking
- Signage
- Ceilings
- Glass problems
- Doors – wooden and glass
- Premises back to base civil works
- Investigation of general complaints
- Authorise, issue, manage Civils works / purchase orders
- Safety aspects in terms of Occupational Health and Safety Act
- Managing Civils Budget
- Monthly Civils Report
- Working to detailed briefs for small projects
- Taking a hands on approach to a wide variety of general maintenance jobs.
- Completing paperwork daily and submitting to helpdesk in a timely manner
- Ensure a clean and safe working environment at all times
- Stock take on all tools weekly
- Ensure OHS act is followed and report any failure of compliance
- Member of the Safety Committee as Health and Safety Representative
- Remain on radio contact at all times
- Communicate and assist center security staff in case of an emergency
- Work after hours and shifts as and when required
Note: keep text as provided; formatting preserved when possible.
Qualified Electrician or Millwright Artisan (or equivalent)
Matric with Trade or National Diploma
3 - 5 years proven experience within building maintenance / management, preferably within a retail environment
Experience in Facilities / building maintenance and contractor management
Experience in general electrical reticulation and generator standby supply
Knowledge of maintenance procedures and policies
Computer literacy – Word, Excel, MS Outlook and Building Management Systems (BMS)
Knowledge of Health and Safety
#J-18808-LjbffrTechnical Contracts Manager (Retail Operations)
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Retail Operations Manager - Retail Industry - R900K - R700K
Posted 2 days ago
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Overview
Hire Resolve’s client in the Retail Industry is urgently seeking the expertise of a Retail Operations Manager to join their team in the Western Cape. The Retail Operations Manager will be responsible for orientating store layouts; improving and maintaining operational policies and procedures; and implement techniques that drive productivity, profitability and customer service levels.
Responsibilities- Advise and assist retailers with retail growth, profitability, and cash flow
- Liaise with and assist retailers with store openings and re-launches
- Analyzing and accurately interpreting store performance statistics and benchmarks to identify root causes of poor financial performance and develop action plans to improve
- Performing store audits through structured store visits and the provision of written reports
- Financial management – compile budgets in line with business strategy and growth plans
- Manage risk in potential bad debt
- Ensuring that store standards are upheld according to the specifications and the respective hygiene and store standards audits
- Engage with location-specific suppliers and service providers to facilitate growth and resolution
- Perform the role of a liaison for the Western Cape Distribution Centre across various functions of Logistics, Marketing, IT and Operations
- Identify service delivery obstacles and challenges and provide recommendations
- The ability to develop an open, sincere, and trusting relationship with our retailers
- Good business acumen and operational financial skills
- Valid Driver’s License, a necessity
- Must be willing to travel extensively
- Finance or Business-related tertiary qualification
- Computer literacy (MS Office)
- Retail management experience preferably at the management level
- Knowledge of FMCG is essential
- High energy levels with a high-stress tolerance
- Sound leadership and people skills
- Good interpersonal, analytical, and problem-solving skills
- Good skills in the following: communication, negotiation, planning, organizing, effective decision-making, and influencing
- Must be situated in the Western Cape
- R700K/yr - R900K/yr, salary negotiable
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV:
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
#J-18808-LjbffrRetail Sales & Operations
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Campaign Operations Lead (Retail Media)
Posted 5 days ago
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Accountable for all end-to-end campaign implementation processes, from booking to reporting, ensuring they are efficient and effective
Manage third-party media partners and vendors, holding them accountable to SLAs and quality standards
Troubleshoot campaign delivery and reporting issues, proactively anticipating and resolving client concerns
Collaborate with proposition and platform teams to integrate new media and drive operational efficiencies
Lead, manage, and coach a team of Campaign Managers/Executives, fostering a culture of continuous improvement
Skills & Experience (Not negotiable):
Proven experience within retail media campaign management & execution, either on the retailer or agency side
Line management experience
Familiarity and understanding of retail media, media platforms, and media planning
A degree-level qualification
Contact JADE GELDENHUYS on
Campaign Operations Lead (Retail Media)
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Retail Finance Manager I – Store Operations
Posted 21 days ago
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Listing reference: click_
Listing status: Under Review
Apply by: 14 July 2025
Position summaryIndustry: Wholesale & Retail Trade
Job category: Other: Banking, Finance, Insurance, Stockbroking
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our companyClicks Group
IntroductionWe are looking to recruit a Retail Finance Manager I to work within the Group Retail Finance department of Clicks Retailers. The role will be based at Clicks Head Office in Cape Town and will report to the Retail Finance Manager from 1 September 2025.
To ensure budgeted profit targets are met by planning, directing and coordinating financial support to the store operations team, with particular focus on improving operational efficiencies in the cost base and improving store profitability.
JOB OBJECTIVES
- To ensure store budgets are aligned with high level business objectives;
- To ensure that store profit budgets are met through continuous engagement with store operations highlighting risks and opportunities to the divisions and stores and assisting with implementing corrective action;
- To review store financial performance indicators to highlight exceptions that affect profit delivery and suggesting and implementing recommendations;
- To drive the forecasting process to ensure detailed forecasts align with high level forecasts;
- To ensure cost saving opportunities are identified, defined and delivered upon;
- To perform pieces of analysis on any aspect of the income statement which will positively influence the performance of the divisions;
- To review property feasibility proposals to ensure accuracy of information and assumptions made when required;
EDUCATION
- CA (SA) or CIMA
EXPERIENCE
- Minimum 5 years of relevant Finance experience.
· Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.
KNOWLEDGE AND SKILLS
- Highly analytical and very skilled individual
- Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
- Good communication and presentation skills
- Flexible and a team player
- Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment
COMPETENCIES
- Deciding and Initiating Action
- Persuading and Influencing
- Analysing
- Presenting and Communicating Information
- Working with People
- Delivering Results & Meeting Customer Expectations
- Planning and Organising
- Learning and Researching
TO APPLY
Minimum requirements
EDUCATION
- CA (SA) or CIMA
EXPERIENCE
- Minimum 5 years of relevant Finance experience.
· Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.
KNOWLEDGE AND SKILLS
- Highly analytical and very skilled individual
- Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
- Good communication and presentation skills
- Flexible and a team player
- Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment
COMPETENCIES
- Deciding and Initiating Action
- Persuading and Influencing
- Analysing
- Presenting and Communicating Information
- Working with People
- Delivering Results & Meeting Customer Expectations
- Planning and Organising
- Learning and Researching
TO APPLY
Please ensure a 3 page CV without a cover letter to be attached when applying. Do you require help with the registration process? #J-18808-LjbffrRetail finance manager i – store operations
Posted today
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Insights & Strategy Lead (Retail Media)
Posted 5 days ago
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Analyse complex media data from multiple sources (including econometrics and AI modelling) to create holistic, actionable insights and recommendations
Lead the development and implementation of the insight and planning roadmap, identifying new partnerships and opportunities
Oversee post-campaign analysis, ensuring robust methodology and clear communication of results to clients and internal teams
Champion an insight-driven culture by developing training materials and elevating the team's understanding of retail media trends
Deliver strategic insights to senior client stakeholders, building trusted relationships and acting as a key advisor
Skills & Experience (Not negotiable):
6-8 years of experience in insights, media planning, or analytics within the retail, marketing, or media industries
Proven experience managing and leading a team
An in-depth understanding of marketing theory, media planning, and channel measurement solutions
Demonstrable ability to interpret complex data and translate it into compelling, actionable business strategies
A Bachelors degree in Marketing, Business Analytics, Statistics, Economics, or a related field
Contact JADE GELDENHUYS on