89 Store Manager jobs in Cape Town

• Minimum 5 - 10 years of experience in the supermarket management and in a senior capacity for at least 3 years
• Diploma / Degree in Retail Management or Business Administration but not limited to.
• Diploma / Degree in Finance or Accounting advantageous.
• Proven track record of driving sales growth and improving customer satisfaction.
• Strong knowledge of retail operations, sales techniques, and customer service practices.
• Excellent working knowledge in MS Office Suite (Excel, Word, Outlook, PowerPoint, etc).
• No criminal record.
• Valid driver's license.

• Store Operations
  
  • Oversee the operations of all store departments, ensuring smooth and efficient workflow.
  • Implement and monitor company procedures and standards aimed at minimizing stock loss and enhancing inventory control.
  • Ensure high standards of store presentation, product quality and customer service.
• Sales & Customer Service
  • Drive sales to meet or exceed monthly, quarterly, and annual targets.
  • Develop and execute sales and marketing strategies to boost store sales.
  • Provide exceptional customer service and handle customer queries and complaints promptly and professionally.
  • Plan and implement new strategies to increase store footfall and attract new customers.
• Staff Management
  • Lead and mentor the assistant managers, developing their leadership skills and capabilities.
  • Foster teamwork and collaboration among store staff and management.
  • Create staff schedules to ensure optimal coverage during trading hours.
  • Conduct regular performance evaluations and provide coaching or corrective action where necessary.
• Inventory & Stock Control
  • Efficient management of inventory, including receiving, pricing and merchandising.
  • Exceptional inventory demand and supply, purchase projection skills.
  • Monitor inventory levels to prevent stock shortages or overstocking.
  • Negotiate with suppliers and vendors to secure competitive deals and maintain strong business relationships.
• Financial Management
  • Prepare and manage budgets, sales forecasts, and expense reports.
  • Exceptional and sound knowledge
  • Monitor and control store expenses to maximize profitability.
  • Analyse sales reports and implement strategies to improve revenue.
  • Monitor market trends and competitor strategies, adjusting business plans as needed.
• Health, Safety & Compliance
  • Ensure the store complies with health and safety regulations.
  • Maintain security protocols to prevent theft and loss.

As a Store Manager, you’ll be responsible for leading all aspects of store operations, ensuring an exceptional customer experience while driving sales and operational excellence. This role is ideal for someone with strong leadership skills, proven retail management experience, and a passion for motivating teams and delivering results. You’ll oversee daily store activities, manage staff performance, and ensure operational and financial targets are met.

Duties:

• Lead, mentor, and develop a high-performing store team to achieve sales and service goals

• Drive store performance through effective planning, monitoring, and reporting of key metrics

• Ensure excellent customer service and consistently positive customer experiences

• Manage stock levels, inventory control, and visual merchandising standards

• Implement operational policies, procedures, and compliance measures

• Handle recruitment, training, scheduling, and performance evaluations for store staff

• Resolve customer issues promptly and professionally, maintaining high customer satisfaction

• Monitor financial performance, including sales, expenses, and profitability

• Collaborate with regional management to support business initiatives and store growth

Requirements:

• Grade 12 (Matric) minimum; relevant tertiary qualification advantageous

• 5+ years’ experience in retail management or similar leadership roles

• Strong leadership, communication, and team-building skills

• Customer-focused with excellent problem-solving abilities

• Proven track record in achieving sales and operational target

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities:

Operational Management

• Drive store performance to achieve and exceed sales targets.

• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

• Ensure consistent implementation of merchandising and marketing standards.

• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.

• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.

• Review and act on Mystery Shopper reports and customer feedback.

• Resolve product and service-related complaints quickly and effectively.

• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.

• Plan for succession and promote internal growth.

• Manage performance consistently and fairly.

• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.

• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

• Proven retail management experience

• Strong leadership and people management skills

• Excellent communication and organisational skills

• Target and results-oriented mindset

• Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

• Minimum 5 - 10 years of experience in Supermarket Management and in a senior capacity for at least 3 years
• Diploma / Degree in Retail Management or Business Administration but not limited to.
• Diploma / Degree in Finance or Accounting advantageous.
• Proven track record of driving sales growth and improving customer satisfaction.
• Strong knowledge of retail operations, sales techniques, and customer service practices.
• Excellent working knowledge in MS Office Suite (Excel, Word, Outlook, PowerPoint, etc).
• No criminal record.
• Valid driver's license.

• Store Operations
  
  • Oversee the operations of all Store Departments, ensuring smooth and efficient workflow.
  • Implement and monitor Company Procedures and Standards aimed at minimizing stock loss and enhancing inventory control.
  • Ensure high standards of Store presentation, product quality and customer service.
• Sales & Customer Service
  • Drive sales to meet or exceed monthly, quarterly, and annual targets.
  • Develop and execute sales and marketing strategies to boost Store sales.
  • Provide exceptional Customer Service and handle Customer queries and complaints promptly and professionally.
  • Plan and implement new strategies to increase store footfall and attract new customers.
• Staff Management
  • Lead and mentor Assistant Managers, developing their leadership skills and capabilities.
  • Foster teamwork and collaboration among Store Staff and Management.
  • Create Staff schedules to ensure optimal coverage during trading hours.
  • Conduct regular performance evaluations and provide coaching or corrective action where necessary.
• Inventory & Stock Control
  • Efficient management of inventory, including receiving, pricing and merchandising.
  • Exceptional inventory demand and supply, purchase projection skills.
  • Monitor inventory levels to prevent stock shortages or overstocking.
  • Negotiate with Suppliers and Vendors to secure competitive deals and maintain strong business relationships.
• Financial Management
  • Prepare and manage budgets, sales forecasts, and expense reports.
  • Exceptional and sound knowledg
  • Monitor and control Store expenses to maximize profitability.
  • Analyse sales reports and implement strategies to improve revenue.
  • Monitor market trends and competitor strategies, adjusting business plans as needed.
• Health, Safety & Compliance
  • Ensure the Store complies with health and safety regulations.
  • Maintain security protocols to prevent theft and loss.

• Minimum 5 - 10 years of experience in Supermarket Management and in a senior capacity for at least 3 years
• Diploma / Degree in Retail Management or Business Administration but not limited to.
• Diploma / Degree in Finance or Accounting advantageous.
• Proven track record of driving sales growth and improving customer satisfaction.
• Strong knowledge of retail operations, sales techniques, and customer service practices.
• Excellent working knowledge in MS Office Suite (Excel, Word, Outlook, PowerPoint, etc). 
• No criminal record.
• Valid driver's license.

• Store Operations
  
  • Oversee the operations of all Store Departments, ensuring smooth and efficient workflow.
  • Implement and monitor Company Procedures and Standards aimed at minimizing stock loss and enhancing inventory control.
  • Ensure high standards of Store presentation, product quality and customer service.
• Sales & Customer Service
  • Drive sales to meet or exceed monthly, quarterly, and annual targets.
  • Develop and execute sales and marketing strategies to boost Store sales.
  • Provide exceptional Customer Service and handle Customer queries and complaints promptly and professionally.
  • Plan and implement new strategies to increase store footfall and attract new customers.
• Staff Management
  • Lead and mentor Assistant Managers, developing their leadership skills and capabilities.
  • Foster teamwork and collaboration among Store Staff and Management.
  • Create Staff schedules to ensure optimal coverage during trading hours.
  • Conduct regular performance evaluations and provide coaching or corrective action where necessary.
• Inventory & Stock Control
  • Efficient management of inventory, including receiving, pricing and merchandising.
  • Exceptional inventory demand and supply, purchase projection skills.
  • Monitor inventory levels to prevent stock shortages or overstocking.
  • Negotiate with Suppliers and Vendors to secure competitive deals and maintain strong business relationships.
• Financial Management
  • Prepare and manage budgets, sales forecasts, and expense reports.
  • Exceptional and sound knowledge
  • Monitor and control Store expenses to maximize profitability.
  • Analyze sales reports and implement strategies to improve revenue.
  • Monitor market trends and competitor strategies, adjusting business plans as needed.
• Health, Safety & Compliance
  • Ensure the Store complies with health and safety regulations.
  • Maintain security protocols to prevent theft and loss.

• Minimum 5 - 10 years of experience in Supermarket Management and in a senior capacity for at least 3 years
• Diploma / Degree in Retail Management or Business Administration but not limited to.
• Diploma / Degree in Finance or Accounting advantageous.
• Proven track record of driving sales growth and improving customer satisfaction.
• Strong knowledge of retail operations, sales techniques, and customer service practices.
• Excellent working knowledge in MS Office Suite (Excel, Word, Outlook, PowerPoint, etc).
• No criminal record.
• Valid driver's license.

• Store Operations
  
  • Oversee the operations of all Store Departments, ensuring smooth and efficient workflow.
  • Implement and monitor Company Procedures and Standards aimed at minimizing stock loss and enhancing inventory control.
  • Ensure high standards of Store presentation, product quality and customer service.
• Sales & Customer Service
  • Drive sales to meet or exceed monthly, quarterly, and annual targets.
  • Develop and execute sales and marketing strategies to boost Store sales.
  • Provide exceptional Customer Service and handle Customer queries and complaints promptly and professionally.
  • Plan and implement new strategies to increase store footfall and attract new customers.
• Staff Management
  • Lead and mentor Assistant Managers, developing their leadership skills and capabilities.
  • Foster teamwork and collaboration among Store Staff and Management.
  • Create Staff schedules to ensure optimal coverage during trading hours.
  • Conduct regular performance evaluations and provide coaching or corrective action where necessary.
• Inventory & Stock Control
  • Efficient management of inventory, including receiving, pricing and merchandising.
  • Exceptional inventory demand and supply, purchase projection skills.
  • Monitor inventory levels to prevent stock shortages or overstocking.
  • Negotiate with Suppliers and Vendors to secure competitive deals and maintain strong business relationships.
• Financial Management
  • Prepare and manage budgets, sales forecasts, and expense reports.
  • Exceptional and sound knowledg
  • Monitor and control Store expenses to maximize profitability.
  • Analyse sales reports and implement strategies to improve revenue.
  • Monitor market trends and competitor strategies, adjusting business plans as needed.
• Health, Safety & Compliance
  • Ensure the Store complies with health and safety regulations.
  • Maintain security protocols to prevent theft and loss.

From Australia to the World: Typo's Next Chapter Needs You

Typo is on a mission to become the global leader in stationery, travel, and gifting. As we gear up for an ambitious brand refresh, we're looking for

Casual Team Members

who can turn big ideas into even bigger realities.

We design products that bring personality to your everyday, turning the expected into the unexpected, the ordinary into the extraordinary. Whether you're planning or creating, bold or understated, we give you the tools to create, play, and make your mark.

Typo is

in the midst of

a bold rebrand—reclaiming its place as a cultural disruptor for all. Once known for its cheeky tone and creative personality, Typo built a loyal following by offering stationery, lifestyle, and gifting products that stood out by design. You will be part of our exciting journey as we upgrade all touchpoints of the Typo brand and help to widen the reach of our brand across the world.

Benefits You Will Love…

• Competitive Salary
• Local and Global career growth – progress your career across our 7 Brands
• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo and Factorie
• Wellness support 24/7 – mental health, relationships, family + more
• Create meaningful change and make a positive difference in people's lives
• 13th Cheque

The Role

• Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and develop your team who are customer first, people focused and results driven
• Embed customer excellence whilst growing your store results through clear direction and operational excellence
• Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
• Manage store schedules and wages effectively to achieve productivity and wage targets
  Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world.

Who are we?

Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

• Oversee daily store operations, including opening/closing procedures, cash-ups and stock checks.
• Supervise and guide store staff, ensuring good teamwork and customer service.
• Maintain store presentation, merchandising and cleanliness standards.
• Monitor stock levels and assist with ordering and receiving deliveries.
• Serve customers, handle queries and resolve issues in a professional manner.
• Ensure compliance with company policies and basic health & safety standards.

• Previous experience in retail (Management)
• Strong people skills with a customer-first attitude.
• Honest, reliable, and organized.
• Comfortable with hands-on work and assisting where needed.
• Flexible to work retail hours

• Stable, full-time employment
• Career growth opportunities
• Provident fund, overtime and discretionary bonus
• Staff discounts
• Supportive, team-oriented environment