68 Store Manager jobs in Cape Town

STORE OPERATIONS

Wood Drive KWIKSPAR is looking for an experienced and dynamic Store Manager to join our vibrant team, based in Sunningdale (Cape Town). With a commitment to quality and community, we seek someone who is passionate about delivering exceptional service and driving business success.

• Oversee daily store operations and ensure compliance with company policies and standards.
• Lead and inspire a team to achieve sales targets and deliver outstanding customer service.
• Manage staff recruitment, training, development, and scheduling.
• Maintain high standards of store presentation and product quality.
• Control inventory, manage supply orders, and optimize stock levels.
• Handle customer inquiries and complaints with professionalism.
• Prepare reports on sales, budgeting, and inventory management.
• Implement marketing and promotional campaigns.
• Ensure health and safety regulations are followed diligently.

• Proven experience as a Spar Store Manager or similar managerial role in retail.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication and interpersonal skills.
• Proficiency in retail management software and Microsoft Office.
• A strong understanding of customer service, inventory management, and budgeting.
• Ability to handle multiple tasks in a fast-paced environment.

Wood Drive KWIKSPAR is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

To be professional and customer service-oriented and oversee daily operations at our store. As the store manager, you will supervise the operational and organisational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

• Set, communicate, and reach targets for UPT, ATV & Turnover
• Coach and support the team in delivering excellent customer service
• Lead the sales team by example and ensure meeting of personal and company sales targets
• Conduct external market research, area analysis, and proactively report relevant information to various departments

• Develop the team through regular meetings and training, maintaining attendance registers
• Keep the team informed about updates from OPS or Head Office, providing regular feedback
• Conduct performance appraisals with training plans and relevant feedback
• Complete staff rosters according to staffing templates
• Ensure staff adherence to company policies and procedures, and empower staff with correct information

• Minimize shrinkage and maintain accurate stock records in the POS system
• Process deliveries promptly, including checking quantities, tagging, hanging, steaming, pricing, and stock capturing
• Maintain an organized stockroom for efficient replenishment
• Conduct regular stock counts and verify reports
• Manage inventory control, place orders timely, and report on inventory status

• Manage time and attendance, and follow opening and closing procedures
• Reconcile cash-up reports and investigate discrepancies
• Manage store expenses and risk control measures
• Process refunds and exchanges per company policy
• Review and submit month-end reports, and maintain management dashboards and staff registers

• Matric certificate is compulsory
• Bachelor’s degree is preferred
• At least 3 years’ managerial experience in retail
• Strong leadership and customer management skills
• Customer service-oriented with business management knowledge
• Excellent communication and interpersonal skills

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities:

Operational Management

• Drive store performance to achieve and exceed sales targets.

• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

• Ensure consistent implementation of merchandising and marketing standards.

• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.

• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.

• Review and act on Mystery Shopper reports and customer feedback.

• Resolve product and service-related complaints quickly and effectively.

• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.

• Plan for succession and promote internal growth.

• Manage performance consistently and fairly.

• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.

• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

• Proven retail management experience

• Strong leadership and people management skills

• Excellent communication and organisational skills

• Target and results-oriented mindset

• Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

? URGENTLY HIRING: Our Client in the Retail Industry is Urgently looking for a Store Manager!

Requirements:

? 5+ year sales experience in retail

? 2 years Assistant Manager / Manager experience

? Matric

? Valids Drivers license and own transport

? Clear criminal record

? Valid references

? No previous dismissals

? Clothing retail experience is a MUST ?

(No experience = No shortlist)

Apply now:

Wood Drive KWIKSPAR is looking for an experienced and dynamic Store Manager to join our vibrant team, based in Sunningdale (Cape Town). With a commitment to quality and community, we seek someone who is passionate about delivering exceptional service and driving business success.

• Oversee daily store operations and ensure compliance with company policies and standards.
• Lead and inspire a team to achieve sales targets and deliver outstanding customer service.
• Manage staff recruitment, training, development, and scheduling.
• Maintain high standards of store presentation and product quality.
• Control inventory, manage supply orders, and optimize stock levels.
• Handle customer inquiries and complaints with professionalism.
• Prepare reports on sales, budgeting, and inventory management.
• Implement marketing and promotional campaigns.
• Ensure health and safety regulations are followed diligently.

• Proven experience as a Spar Store Manager or similar managerial role in retail.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication and interpersonal skills.
• Proficiency in retail management software and Microsoft Office.
• A strong understanding of customer service, inventory management, and budgeting.
• Ability to handle multiple tasks in a fast-paced environment.

Wood Drive KWIKSPAR is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

My client, a leading and well known retailer needs an experienced Branch /Store Manager for their Piketberg store about 130km north of Cape Town

MAIN PURPOSE OF THE JOB

To manage the store and the staff and oversee the sale of goods to customers.

To ensure that the store reaches its financial targets, generates a profit and remains within budget.

JOB REQUIREMENTS

Diploma / Grade 12 with maths.

Experiencing in managing a retail store.

Previous experience in the furniture retail industry.

Knowledge of the area in which the store is based and existing relationships within the local farming/business community.

Understanding of financial reporting.

Strong product knowledge.

Experience in managing teams including experience in performance management & industrial relations.

Computer literacy.

Fluent in both English and Afrikaans.

Drivers licence.

SA Citizens only

Clear Crimal and Credit Record

Must reside in the Piketberg area

SKILLS, ATTRIBUTES & COMPETENCY REQUIREMENTS

Conflict management skills.

Strong sense of honesty & integrity.

Customer/service orientated.

Good communication and listening skills.

Accurate with attention to detail.

Self-motivated & resilient.

Assertive and the ability to plan and organize.

Proactive with strong interpersonal skills.

Team player with strong leadership skills.

Problem solving & decision making skills.

Goal/result orientated with delegation skills.

Responsible/accountableand persuasive.

DUTIES:

FINANCIAL MANAGEMENT

1. Manage sales and reach targets.

2. Manage profits and reach targets.

3. Manage and minimise bad debt.

4. Manage the store budget (including petty cash).

CUSTOMER MANAGEMENT:

1. Oversee the management of customer complaints.

2. Ensure customer complaints are resolved in a timely manner.

3. Maintain relations with customer base.

4. Find ways to expand customer base.

5. Ensure follow-up services to customers.

SALES

1. Set daily targets.

2. Manage delivery charges.

CREDIT CONTROL

1. Authorize all HP deals and ensure necessary paperwork is attached.

2. Ensure all insurance claims are handled effectively & efficiently.

3. Oversee the collection on FPDs and arrear accounts.

STOCK CONTROL

1. Maintain stock levels and submit weekly replenishment orders.

2. Oversee all stock movement in and out of the store.

3. Maintain prescribed percentage of aged/repossessed goods in relation to total stock.

4. Action all aged & repossessed goods.

5. Oversee daily sectional stock counts and manage monthly stock counts.

6. Resolve all stock discrepancies.

7. Authorize all stock movements in and out of the store.

8. Oversee the management of all Lay-Byes.

9. Ensure all ticketing is correct and that price changes are implemented.

FIXED ASSET MANAGEMENT

1. Oversee the management of all fixed assets within the store.

2. Ensure that the necessary paper work relating to fixed assets is completed (register, movement forms, insurance claims etc.).

3. Assist in resolving any variances that may arise from the fixed asset stock takes.

CASH CONTROL

1. Authorize daily cash-ups and banking.

2. Resolve any variances on the cash-ups.

3. Check manual cash sales and manual receipt books.

4. Petty cash analysis.

DELIVERIES AND COLLECTIONS

1. Schedule daily deliveries and collections.

2. Ensure that delivery vehicles are in good shape and undergo regular maintenance.

MARKETING

1. Implement monthly marketing plan.

2. Ensure the Display policy & procedure is adhered to.

3. Organize product promotions or use initiatives to promote sales and generate cash.

4. Carry out monthly marketing instruction.

5. Oversee the distribution of brochures.

6. Oversee the organizing of promotional events.

HUMAN RESOURCES AND STAFF MANAGEMENT

1. Oversee other staff, delegate duties to them and evaluate their performance.

2. Maintain attendance registers.

3. Allocate & plan staff leave & days-off.

4. Monitor all staff leave.

5. Handle and/or resolve any employee disciplinary and/or grievance issues.

6. Hold effective meetings and clearly set individual targets and levels of work required.

7. Motivate staff to achieve monthly targets.

8. Conduct bi-annual performance discussions with staff.

9. Conduct monthly sales performance discussions with Sales Staff.

10. Implement & manage the Dress & Uniform policy.

11. Recruit new staff members.

12. Ensure that all procedures are followed with new employees and manage the training of new recruits.

STAFF TRAINING

1. Organize and manage weekly product knowledge training for staff.

2. Organize and manage regular supplier training sessions for staff.

3. Maintain training registers for all training conducted.

4. Release staff members for in-house & external training.

MEETING AND TARGET SETTING

1. Conduct daily meetings to set targets.

2. Conduct weekly meetings to discuss sales, promotions, stock requirements, repairs, deliveries, collections, Head Office notifications and HR issues.

ADMINISTRATION

1. Oversee, manage and authorize all sales, credit, cash, stock and delivery/collection functions.

2.Manage branch telephone system: monitoring, allocating staff expenses etc. 3. Monitor all daily reports and discuss with staff. 4. Adhere to daily, weekly & monthly checklists. 5. Communicate effectively with Head Office and other branches as required.

IT MANAGEMENT

1. Ensure compliance with the Internet & E-mail Usage policy.

2. Ensure Trader Connect is running smoothly and do daily back-ups.

3. Run daily back-ups.

4. Manage all IT related issues.

HOUSEKEEPING

1. Oversee the daily cleaning of the store.

2. Ensure the store is neat & tidy and free of broken fittings, lights, equipment etc.

3. Ensure that the store is safe for both staff and customers and apply the companys Health & Safety policy.

4. Oversee the maintenance and functioning of all office equipment & furniture.

5. Ensure the safety of the store & goods by maintaining the alarm & security systems

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities:

Operational Management

• Drive store performance to achieve and exceed sales targets.

• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

• Ensure consistent implementation of merchandising and marketing standards.

• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.

• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.

• Review and act on Mystery Shopper reports and customer feedback.

• Resolve product and service-related complaints quickly and effectively.

• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.

• Plan for succession and promote internal growth.

• Manage performance consistently and fairly.

• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.

• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

• Proven retail management experience

• Strong leadership and people management skills

• Excellent communication and organisational skills

• Target and results-oriented mindset

• Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

b

Are you a highly driven, experienced Warehouse or Cold Store Manager with a passion for managing people, processes, and products in a fast-paced, temperature-controlled environment?

Were looking for a hands-on leader to oversee the full warehouse and cold storage function, ensuring the safe and efficient receipt, storage, and dispatch of a variety of products.

• Lead and manage all cold store and warehouse operations.

• Ensure effective stock management, picking accuracy, and timely dispatch of orders.

• Oversee inbound and outbound logistics in line with cold chain protocols.

• Manage and train a team of warehouse assistants, supervisors, and forklift drivers.

• Maintain a clean, safe, and compliant cold storage environment.

• Ensure all health & safety, food safety, and hygiene standards are met.

• Prepare daily and weekly reports on stock, deliveries, and operations.

• Collaborate closely with procurement, production, and logistics departments.

• Matric (Tertiary qualification in Logistics/Supply Chain is an advantage)

• Minimum 5 years' experience managing a cold store or warehouse (preferably in FMCG or food production)

• Proven ability to lead a diverse team and meet operational KPIs

• Strong knowledge of warehouse management systems (WMS)

• Sound understanding of cold chain processes and food safety regulations

• Good command of Microsoft Excel and reporting tools

• Able to work flexible hours and weekends when necessary