187 Store Manager jobs in Cape Town

• Oversee daily store operations, including opening/closing procedures, cash-ups and stock checks.
• Supervise and guide store staff, ensuring good teamwork and customer service.
• Maintain store presentation, merchandising and cleanliness standards.
• Monitor stock levels and assist with ordering and receiving deliveries.
• Serve customers, handle queries and resolve issues in a professional manner.
• Ensure compliance with company policies and basic health & safety standards.

• Previous experience in retail (Management)
• Strong people skills with a customer-first attitude.
• Honest, reliable, and organized.
• Comfortable with hands-on work and assisting where needed.
• Flexible to work retail hours

• Stable, full-time employment
• Career growth opportunities
• Provident fund, overtime and discretionary bonus
• Staff discounts
• Supportive, team-oriented environment

Introduction

Do you thrive in a fast-paced retail environment and have a passion for leading teams

Were looking for an energetic and driven Assistant Store Manager to support the Store Manager in running day-to-day operations achieving sales targets and delivering excellent customer experiences.

• Support the Store Manager in all aspects of store operations including team supervision customer service merchandising and inventory control.
• Lead by example on the sales floor and help coach and motivate staff to meet performance goals.
• Assist with staff training scheduling and performance monitoring.
• Ensure store merchandising cleanliness and presentation standards are consistently upheld.
• Handle customer queries complaints and returns professionally and efficiently.
• Monitor stock levels and assist with ordering receiving and stock loss prevention.
• Step in as acting Store Manager when required.

• Minimum 23 years of retail experience with at least 1 year in a leadership / supervisory role.
• Strong interpersonal and communication skills.
• Proven ability to support a team in meeting sales and customer service objectives.
• Highly organized with attention to detail and the ability to multitask.
• Experience with POS systems and basic MS Office proficiency.
• Matric essential; retail or business-related tertiary qualification advantageous.

Please e-mail Lauren your applications directly to

Manager

ASP.NET,Corporate Sales,Creative Production,ABAP,Field Sales,Jni

Full-Time

years

1

Assistant Retail Store Manager POS25232

Based : Waterfront Cape Town

Salary : R12 000 - pm

• Grade 12 or higher qualification
• 24 years proven experience as a Retail Store Manager or Assistant Store Manager in a high-end store
• Previous experience managing staff, including performance management and disciplinary procedures
• Fluent in English (both written and spoken)
• Willing to work retail hours, weekends & public holidays (do get time off)
• Strong customer orientation and interpersonal skills
• Solid financial understanding of retail profit drivers and expense control
• Excellent planning, organizational, and delegation skills
• Ability to work within a structured environment and apply company principles strictly
• Experience training and mentoring new or junior staff
• Strong administrative and reporting skills
• Knowledge of stock control and inventory management
• Ability to communicate effectively with Head Office

• Operational & Store Management
  • Oversee daily store operations to ensure smooth running of all functions
  • Complete, review, and submit daily reports (DMA)
  • Conduct regular floor walks to monitor standards and execution
  • Ensure compliance with company policies, procedures, and operational standards
• Staff Management
  • Schedule and manage shifts
  • Allocate and delegate tasks to team members
  • Train, guide, and mentor staff
  • Enforce company policies, including performance and discipline when required
  • Drive succession planning and staff development
• Financial & Administrative Control
  • Manage and control expenses within budget
  • Ensure accurate and timely daily cash-ups and banking processes
  • Monitor and authorize returns, staff sales, and gift voucher usage
  • Control payroll submissions, HR reporting, and wage projections
  • Manage ad hoc payments and prevent any abuse of staff discounts
  • Monitor telephone usage and other variable expenses to remain within budget
• Stock & Merchandising
  • Oversee stock control, daily / weekly cycle counts, and adherence to schedules
  • Sign off stock received in the Goods Received Register (GRR)
  • Ensure correct stock rotation, merchandising standards, and loss prevention controls
• Communication & Reporting
  • Ensure effective communication with Head Office and internal teams
  • Prepare and present reports as required
• Customer Service
  • Maintain high levels of customer service and store presentation
• Targets & Performance
  • Monitor performance against targets and implement corrective actions as needed

If you meet the above criteria and are ready to take your career to the next level, please send your updated CV to

Overview

Job description

Are you passionate about cycling and eager to lead a dynamic team in a fast-growing retail environment? CIOVITA, a renowned cycling brand, is seeking a talented and dedicated Retail Store Manager to join our expanding team in Stellenbosch. If you possess exceptional leadership skills, a customer-focused mindset, and a genuine love for the cycling industry, we want to hear from you!

As the Retail Store Manager at CIOVITA Stellenbosch, you will be responsible for overseeing the daily operations of our Stellenbosch Concept Store. You will lead a team of enthusiastic sales associates, ensuring exceptional customer service, efficient store management, and driving business growth. This role requires a combination of managerial expertise, strategic thinking, and a genuine passion for cycling.

• Lead, motivate, and develop a team of sales associates to deliver outstanding customer experiences.
• Maintain a deep knowledge of CIOVITA products, cycling technology, and industry trends to provide expert advice and guidance to customers.
• Ensure the store meets and exceeds sales targets through effective inventory management, visual merchandising, and sales techniques.
• Foster a positive work environment by promoting open communication, teamwork, and a culture of excellence.
• Develop and implement strategies to attract new customers, build brand loyalty, and maximise sales opportunities.
• Handle customer inquiries, resolve complaints, and ensure customer satisfaction.
• Monitor and analyse store performance, prepare reports, and provide regular updates to the regional management team.
• Manage daily store operations, opening and closing procedures, and adherence to company policies and procedures.
• Collaborate with the marketing team to execute promotional activities, events, and campaigns to drive footfall and sales.
• Work with the Sales team to sign on custom clients and provide a well-rounded explanation of how the canvas process works.

• Proven experience in retail management, preferably in the cycling industry or a related field.
• Passion for cycling and a solid understanding of cycling products, technology, and trends.
• Strong leadership skills with the ability to motivate and develop a high-performing team.
• Exceptional interpersonal and communication skills to build rapport with customers and staff.
• Results-oriented mindset with a track record of achieving sales targets and driving business growth.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required by the business.
• Proficiency in Microsoft Office Suite, Google Workspace, and experience with point-of-sale (POS) systems is desirable.

Join the CIOVITA team and play a vital role in bringing our premium cycling products to Stellenbosch’s cycling community. As the Retail Store Manager, you will have the opportunity to showcase your leadership skills, passion for cycling, and contribute to the growth and success of our brand.

Note: Only shortlisted candidates will be contacted for an interview.

• Contribute to strategic planning and oversee the daily operational execution of store activities.
• Build and maintain relationships with current and prospective customers to better understand and meet service requirements.
• Ensure merchandise availability and approve necessary supplier contracts.
• Develop and implement pricing strategies and promotional initiatives in line with market trends.
• Monitor advertising, displays, and sales performance to ensure profitability targets are met.
• Implement and maintain store security and risk prevention measures.
• Ensure the store complies with all relevant legislation and safety standards.
• Analyze financial and operational reports to inform marketing and business strategy.
• Schedule, assign, and follow up on staff tasks to ensure operational requirements are fulfilled.

• Operate within established controls and procedures to ensure compliance across all store activities.
• Identify and monitor operational risks and maintain an updated risk register.
• Report discrepancies or concerns to management promptly.
• Enforce adherence to health, safety, and environmental policies and ensure team awareness.
• Ensure the store meets all legal, safety, and ISO-related requirements.

• Foster strong relationships with both internal and external customers to provide exceptional service.
• Represent the store in stakeholder meetings and communicate effectively with all relevant parties.
• Identify and resolve issues with professionalism and in alignment with company values.
• Ensure all customer service standards and SLAs are consistently upheld.

• Ensure all employees have signed performance agreements and understand their responsibilities.
• Conduct regular performance appraisals and provide feedback.
• Collaborate with HR to identify development needs and implement training plans.
• Support a positive employee relations environment by addressing issues in a fair and timely manner.
• Promote continuous learning and professional development among team members.

• Participate in the annual budget planning process.
• Promote effective and transparent use of financial and physical resources.
• Monitor and control expenditures in line with the approved budget.
• Proactively identify opportunities to reduce operational costs and improve efficiency.
• Report any deviations from the budget to the relevant manager for corrective action.

• Diploma in Business Administration, Sales, or Marketing (NQF 6)

• Bachelors Degree in Business Administration, Sales, or Marketing (NQF 7)

• 5 years of experience in Retail Sales or Marketing, with at least 3 years at a supervisory level

• • Proficiency in MS Office Suite and relevant industry-specific software
  • Sound knowledge of retail operations, compliance requirements, and sales principles

STORE OPERATIONS

Lovisa is a fast-fashion retail brand with a global presence and energetic growth. Join us and see us at

Benefits

• Opportunity to advance your career towards a Flagship store in Store Management
• Participation in the Global Future Lovisa Leader program
• Comprehensive training to become a Store Manager in a mid-size shop, including piercing training
• Support from Regional and Country Managers
• Engaging, on-trend customers
• Bright, warm store environment
• Accessible products with easy explanations
• Convenient transportation options
• Training programs to support your retail career progression
• Eligibility for monthly bonuses and incentives
• Referral Rewards Program
• Long weekends off once a month
• Birthday leave
• Generous discounts on our jewelry

The role

• You will have a passion for fashion
• You will manage your own store
• You will develop your team, fostering a family-like environment
• You will strive to meet sales targets with integrity
• You will create internal succession plans for future advancement

About you

• A strong desire to develop leadership, management, and supervisory skills
• A motivated drive to achieve excellent results
• An eye for fashion and awareness of the latest trends
• Experience in leading face-to-face customer interactions

We support diverse cultures and value the unique experiences of our team members. Our global presence celebrates cultural diversity worldwide.

Key Skills: Cost Accounting, ASP.NET, ABAP, Field Sales, JNI, Inventory

Employment Type: Full Time

Experience: (Specify years)

Vacancy: 1

Overview

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

• Operational Management

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

• Inventory Management

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

• Customer Service

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

• People Management

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

• Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Retail hours, including weekends and public holidays