2,280 Assistant Store Manager jobs in South Africa

NATURE AND SCOPE OF DUTIES

• The Assistant Store Manager supports the store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open / and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.

Assistant Store Manager needed in Port Elizabeth in the William Moffet area

Our client in the retail industry is currently seeking bright, bubbly, and energetic staff to join their team.

Requirements (Non-negotiable):

• Must have Assistant Store Manager experience in a retail store. Preferably someone who worked with linen, cutlery or crockery.
• Matric
• Clear criminal record
• Must be hardworking, punctual, friendly and maintain professionalism
• Retail experience
• Must live in Port Elizabeth and can travel easily to William Moffett

• Supervise and train staff
• Review staff performance and offer constructive feedback
• Collaborate with team leads on setting and achieving team-specific goals
• Purchase inventory based on current trends, availability of new products and customer interest
• Display merchandise to maximize purchasing appeal
• Organize sales and product demonstrations
• Write sales and customer reports and make recommendations for improvements
• Interact with customers and resolve complaints or grievances

Join to apply for the Assistant Store Manager role at King Soopers/City Market

This range is provided by King Soopers/City Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$65,700.00/yr - $8,600.00/yr

Annual Bonus

Job Description

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
• Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
• Assist store manager with developing action plans/communications to associates on Associate Insight survey results
• Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
• Role model/demand a highest level of customer service & solve associate/customer issues/concerns
• Manage total store operations in store manager’s absence
• Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
• Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department’s contribution
• Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
• Analyze/ respond to competitive landscape within district/division
• Demonstrate inclusionary leadership; expect inclusive behavior from associates
• Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans
• Promote/support strong relationships with local community organizations in store’s surrounding area
• Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
• Communicate necessary information to associates to help them effectively carry out duties
• Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs
• Assist store manager in staffing, reducing turnover & increasing retention
• Provide timely individual/department performance feedback to department heads & associates
• Assist with labor management & supply costs on a daily basis to meet customer service/financial targets
• Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
• Must be able to perform the essential functions of the position with or without reasonable accommodation

Qualifications

Minimum

• High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval
• Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience

About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbur ement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Entry level

Full-time

Management

Retail

Overview

Lovisa is fast-fashion Retail

Lovisa is global and its growth is infectiously energetic

See us at

• An early step in a Management Career in Fashion
• Top-notch training for becoming a support manager (and piercing training!)
• Opportunity to be a champion in piercing or stock-take across a range of stores
• Funky on-trend customers
• Bright warm store
• Easy to explain product
• Training programs to succession plan your retail career
• Team Referral Rewards Program
• Oh and a generous discount on our jewellery!

• You will live for fashion
• Support the Store Manager in all aspects of the store and manage in their absence
• Motivate coach and develop team instore along with the Store Manager
• Help deliver great results
• Create a store with exceptional customer experience and store standards
• Build great relationships

• Strong desire to develop your leadership / management / supervisory experience
• A drive to motivate and drive to deliver great results
• An eye for fashion and are aware on all the latest trends
• Strong experience in a face-to-face customer environment

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.

• Labor Cost Analysis
• Organizational skills
• Communication skills
• Store Management Experience
• Management Experience
• Retail Sales
• Guest Services
• Schematics
• Merchandising
• Cash Handling
• Supervising Experience
• Retail Management

Full Time

years

1

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

• Training staff
• Managing inventory
• Ensuring a safe, clean and aesthetically pleasing store environment
• Assisting customers
• Promptly addressing and resolving customer complaints and any staff issues

• Lead the sales team through example and ensure meeting of personal and company sales targets - UPT, ATV and Turnover
• Perform and support the team in delivering excellent customer service
• Floor presence, floor supervision, allocating team members as per zoning guide and supervising floor operations

• Implement merchandising as per guidelines and submit VM pictures weekly
• Conduct regular VM walks throughout the day, ensuring product is tagged, hanging correctly, steamed, priced and replenished sufficiently for trade
• Continuous self and team training and assessment of visual merchandising of the store

• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product, and capturing the stock on the system
• Ensure stockroom is maintained and organized according to standards, stock positioned to expedite replenishment
• Conduct weekly and monthly stock counts and stock takes; verify and submit accurate count reports
• Actively implement, practice and supervise risk control measures to help alleviate losses to the company

• Manage time and attendance; follow and implement opening and closing procedures
• Maintain all daily requirements, POS operation, cash up, cash drop, time and attendance and general housekeeping
• Process refunds and exchanges according to company policy; escalate and inform OPS where necessary

• Matric certificate compulsory
• Bachelor’s degree ideal
• 1 – 2 years’ experience working in a retail environment in a managerial role
• Strong leadership and customer management abilities
• Customer service-oriented with in-depth knowledge of basic business management processes
• Excellent communication and interpersonal skills

What you'll do

• Embody and communicate Mambo’s values and brand philosophy to customers and teammates alike
• Support the Store Management Team in efficiently running your store's operations within the ever-growing retail landscape
• Manage scheduling, time-off, and payroll for all team members
• Act as the in-store troubleshooting expert for all administrative processes
• Oversee stock management and processes
• Coach our team members through skills development and process trainings
• Provide the absolute best service to each and every customer
• Continually offer direct feedback and support to your teammates on the sales floor and national operations team
• Create an inclusive workplace culture by treating all teammates and customers with respect

• Backed by 2+ years in a management role at a customer-focused, operationally excellent retailer
• Previous retail operations experience including administrative tasks and stock management
• Confident leading a team, selling, overseeing operations, and driving sales performance
• Successful holding others (and yourself!) accountable and establishing trust among direct reports
• Exceptionally organized and proactive
• A collaborative team player with strong interpersonal and communication skills
• An out-of-the-box thinker and resourceful problem-solver when faced with challenges
• Able to create and share a compelling vision that inspires and motivates your team
• Flexible and dependable with the ability to work varying schedules, including weekends and special events.

• You are ORGANIZED : You are not overwhelmed by the thought of tackling multiple tasks at a time.
• You are RESULTS - ORIENTED : You are a strong seller. You have a bias for action.
• You are a strong COMMUNICATOR : You are a people person, natural leader and collaborate well with others.
• You are PASSIONATE about retail/ customer service: You have a genuine interest and personal passion for delivering excellent customer service.
• You are CURIOUS : You are eager to learn and absorb all things related to Mambo’s products and how to grow our business.

Mambo’s mission is to help individuals and households create organized, functional, and stylish living spaces. We provide a comprehensive range of innovative, quality storage and homeware solutions in beautiful stores that offer exceptional customer service and a fun shopping experience. Together we can create and inspire a sense of order and calm, making life easier.

We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.

Join to apply for the Assistant Store Manager role at ExecutivePlacements.com - The JOB Portal .

3 days ago Be among the first 25 applicants.

Responsibilities include:

• Maximise income streams for the store (Add-ons, GP, etc.)
• Ensure effective implementation of merchandising standards
• Coordinate marketing initiatives
• Attract and retain a customer base

Additional details:

• Operational Management: Ensure sales objectives are met, store performance, merchandising, marketing, customer attraction and retention.
• Inventory Management: Oversee store sales, income streams, and performance.
• Customer Service: Exceed customer expectations, review mystery shopper reports, address complaints, foster service-minded staff.
• People Management: Train and develop employees, succession planning, performance management, employee relations.
• Administration: Adhere to company policies, manage cash-ups, safety checks, alarm checks, and admin files.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Advertising Services

This job is active and accepting applications.

Recruiter: Cash Crusaders Retail (Pty) Ltd

Job Ref:

Date posted: Wednesday, September 24, 2025

Location: Newcastle, South Africa

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Operational Management

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Retail hours, including weekends and public holidays

Overview

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Retail hours, including weekends and public holidays