91 Pick N Pay jobs in Cape Town

diginu is a cutting-edge tech company revolutionizing the on-demand ordering industry. Our platform offers food, drinks, and grocery delivery — all backed by a powerful cashback rewards program. Available on both the Apple App Store and Google Play, we’re rapidly expanding across South Africa with global ambitions. Role Overview We’re hiring motivated Brand Ambassadors to join our marketing team. You will onboard: Restaurants Liquor stores Grocery stores New customers Every time your registered customer places an order, you earn commission. Every time a customer activates their diginuCashBack membership, you earn commission. Every time your merchant receives an order, you earn a commission. Your income grows with your effort. Why this industry? By 2025, R50 billion or more will be spent on online food orders in South Africa. Over 21.1 million South Africans are expected to place orders. This booming industry offers above-average commission potential. Webinar Invitation Join our Zoom webinar: Tuesday, 20:00–21:00 Meet our team, learn more, and discover how to get started.

Job Description: We are seeking a motivated Sales Associate to join our team. The ideal candidate will have excellent communication skills, a passion for sales, and a customer-centric mindset. In this role, you will be responsible for providing exceptional customer service, generating sales, and building lasting relationships with our customers. Responsibilities: Greeting customers and providing a positive and welcoming experience Demonstrating and recommending products to customers based on their needs Processing transactions accurately and efficiently Meeting and exceeding sales targets and goals Maintaining knowledge of current products and services Participating in team meetings and training sessions Providing feedback to management on customer needs and preferences Requirements: High school diploma or equivalent Excellent communication and customer service skills Ability to work well in a team environment Strong attention to detail and accuracy Ability to multitask and prioritize tasks effectively Knowledge of sales techniques and strategies is a plus, but not required If you are a self-motivated individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity.

Customer Sales & Support Associate

R12000pm + Commission 

Remote (UK hours)

About the Company
We’re a global homeware brand operating in the UK known for premium mattresses, beds, pillows, and accessories. With rapid growth and a 4.5 star Trustpilot rating, we’re scaling our team to meet demand while maintaining the high standards our customers expect.

About the Role
This is a sales-led customer role  ideal for someone who thrives on structure, process, and measurable results. You’ll be part of a high-growth D2C brand where methodical follow-up , objection handling , and commercial awareness are core to success.

If you’re motivated by conversations that convert not just by answering tickets this role will suit you. You’ll engage with new and existing customers across Europe, driving upgrades, resolving post-purchase queries, and turning every interaction into an opportunity.

What you’ll do

• Make high-volume outbound calls and follow structured sales methodology (rapport, discovery, positioning, close).

• Identify and act on upsell, cross-sell, and retention opportunities.
  

• Handle delivery, product, and warranty queries with professionalism.
  

• Maintain disciplined CRM notes and consistent pipeline follow-ups.
  

• Meet or exceed daily contact and conversion metrics while upholding brand tone and service quality.

You’ll fit if you

• Have proven outbound or consultative sales experience especially with UK or EU consumers.

• Understand frameworks like SPIN, Challenger, or solution-selling (or have your own refined process).
  

• Thrive on persistence, accuracy, and accountability, not chance.
  

• Communicate naturally and confidently in English (spoken and written).
  

• Are self-organised, tech-savvy, and able to work independently from home.

Desirable

• Experience with D2C, e-commerce, or lifestyle brands.

• Familiarity with Zendesk, HubSpot, or similar CRM systems.
  

• Typing speed 35+ wpm.

Next Steps
If you take pride in turning polite conversations into sales and commission , and you enjoy refining your sales craft every day, send your cv to with the reference number as the title 

Key Responsibilities

• Drive sales in a luxury retail environment.
• Build and maintain strong business and customer relationships (Architects, Interior Designers, Procurement Companies, VIP clients, etc.).
• Manage projects from concept to completion, including order follow-up with European suppliers.

• Bachelor’s degree (BCom, Marketing, Interior Design, or related field).
• Minimum 5 years’ experience in a similar role within the luxury sector.
• Strong passion for exclusive furniture, décor,
• Highly motivated, customer-service oriented, organized, and an excellent communicator.
• Commercially driven with strong presentation skills, attention to detail, and problem-solving ability.
• Proficient in MS
• 3D software knowledge is an advantage.
• Willingness to travel across South Africa and abroad.
• Valid driver’s license.

Email cv to

Cape Town, South Africa | Posted on 11/09/2025

Octotel is an established and rapidly expanding Open Access Service Provider, specializing in Open Access & GPON connectivity. We are Cape Town’s largest Open Access Network focused on both Fibre To The Home (FTTH) and Business (FTTB). Our fibre network has passed over 350 000 homes and businesses in Cape Town. We offer a choice of services from over 60 of the country’s leading Internet Service Providers.

• Proactively identify and generate leads for Fibre To The Home (FTTH) and Fibre To The Business (FTTB) and Prepaid fibre services.
• Conduct external networking or door-to-door canvassing to cultivate new leads.
• Perform cold calls to inactive customers on the network to assess service feasibility.
• Strategically plan canvassing routes and manage flyer distribution campaigns to enhance brand awareness and lead generation.
• Maintain and manage an accurate client database, preferably using Google Sheets.
• Organize and execute activations within Multi-Dwelling Units (MDUs) and estates to boost service uptake.

• Minimum of 6 months' experience in direct sales, promotions, telesales and internet service provider.
• Must possess own reliable transport. No remote work.
• Confident, outgoing, and helpful personality; a strong team player is essential.
• Exceptional written and oral communication skills.
• Excellent administrative capabilities and meticulous attention to detail.
• Robust analytical skills with proficiency in Excel or other database management tools.
• Highly organized and self-motivated.
• Demonstrated ability to perform effectively under pressure and meet stringent deadlines.
• A keen desire for continuous learning and professional growth.

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Commission-Only Sales Associate – Cape Town, South Africa

Location: Cape Town, South Africa
Company: Wigmore Trading Limited
Employment Type: Commission-Only

Wigmore Trading Limited is a leading African trading, logistics, and distribution company headquartered in Lagos, Nigeria. The company specializes in sourcing, supplying, and distributing FMCG products, industrial goods, and commodities to clients across Africa and global markets.

By combining strategic partnerships, efficient logistics, and a vast product network, Wigmore Trading supports manufacturers, wholesalers, and retailers across multiple sectors. Guided by its mission — “Sourcing. Supplying. Distributing Africa’s Brands.” — Wigmore continues to expand its presence throughout Southern Africa.

Wigmore Trading is seeking a motivated and results-driven Commission-Only Sales Associate to represent the company in Cape Town and across the Western Cape region. The successful candidate will focus on identifying business opportunities, developing client relationships, and closing high-value trade deals in FMCG, industrial, and commodity sectors.

This opportunity is ideal for a self-motivated, entrepreneurial individual passionate about international trade, distribution, and cross-border business development.

• Develop and maintain strong relationships with clients, distributors, and wholesalers in Cape Town and surrounding regions.

• Promote Wigmore Trading’s diverse range of FMCG, industrial, and commodity products.

• Identify and pursue new business opportunities in South Africa’s trade and retail sectors.

• Negotiate pricing, contracts, and payment terms in collaboration with Wigmore’s head office.

• Conduct regular market research to assess competition, trends, and opportunities.

• Manage client communications, prepare quotations, and oversee deal closures.

• Collaborate with the logistics team to ensure timely deliveries and service quality.

• Represent Wigmore Trading at trade shows, exhibitions, and business networking events.

• Bachelor’s degree in Business Administration, Marketing, or International Trade preferred.

• 3–5 years of proven sales or business development experience.

• Prior exposure to FMCG, import/export, or B2B trading environments.

• Strong network within South Africa’s wholesale, retail, or manufacturing industries is an advantage.

• Excellent communication, presentation, and negotiation skills.

• Ability to meet and exceed sales targets in a performance-driven environment.

• Fluency in English ; proficiency in Afrikaans or another regional language is an asset.

• Strong understanding of South Africa’s business, logistics, and supply chain processes.

• Proficient in Microsoft Office and CRM tools.

• Organized, professional, and capable of managing multiple clients independently.

• Entrepreneurial and highly motivated by performance-based rewards.

• Professional, confident, and adaptable.

• Strong interpersonal and networking abilities.

• Ethical, transparent, and trustworthy.

• Driven to achieve measurable results and long-term business success.

• Commission-Only Role: Earnings based on performance, with unlimited potential.

• Attractive incentive programs for top-performing associates.

• Opportunity to represent a trusted, pan-African trading company.

• Access to training, regional management support, and product resources.

Send your CV and cover letter to with the subject line:
“Commission-Only Sales Associate – Cape Town.”

About Us

1-grid.com is a fast-growing web hosting company in Cape Town with an established customer base, acquired by recognised leaders in the internet services industry. We have the vision and resources to work towards becoming a market leader in SA; this vision is supported by an entrepreneurial culture that encourages innovation, collaboration, and top performance. We are looking for an experienced Customer Service Manager to join our 1-grid Team!

This role will be based in our Cape Town office and will report to the Head of Customer Experience.

Role Purpose:

You will be responsible for leading and optimising the support team’s daily operations to deliver exceptional customer service, drive performance, and support 1-grid's broader customer experience strategy.

Key Responsibilities:

1. Team Leadership & Performance Management

• Lead, coach and support the day-to-day activities of the support team.

• Be a model of the culture. Drive accountability, productivity and morale.

• Monitor individual and team KPIs (e.g., response times, resolution rates, CSAT), and hold the team accountable.

• Conduct regular performance reviews, calibration sessions, and performance improvement planning.

2. Operational Oversight

• Manage team scheduling, shifts, and availability to ensure optimal coverage.

• Monitor real-time queues and adjust resources proactively to meet service level targets.

• Escalate systemic issues that impact productivity or customer experience.

3. Customer Experience & Quality Assurance

• Be a visible escalation point for urgent or sensitive customer issues.

• Ensure consistent delivery of a high-quality support experience across all channels.

• Monitor customer interactions and deliver feedback and coaching.

• Support the Head of CX with customer journey pain point tracking and resolution.

• Champion initiatives set out by the HoD that improve customer effort, satisfaction, and resolution quality.

4. Recruitment, Training & Development

• Support hiring of consultants in collaboration with HR and HoD.

• Foster a mentorship culture to build internal capability and career paths.

• Onboard new hires effectively with structured training and mentorship.

• Identify skill gaps and arrange for continuous development opportunities.

5. Cross-Operational Collaboration

• Work closely with Hosting, Billing, Product, Sales and Tech to resolve customer-impacting issues.

• Surface customer pain points and friction areas that require systemic fixes to the HoD and teams.

• Ensure support team feedback is fed into product and operational decisions through collaboration with the HoD.

• Support cross-functional improvement projects driven by the Head of CX.

• Support initiatives from marketing, compliance and systems.

6. Reporting & Insights

• Monitor and report on daily, weekly, and monthly metrics. Deliver regular, effective, reports on performance, metrics, trends and insights to the Head of CX.

• Identify trends, blockers, and customer themes through tickets, conversations, and analytics.

• Present insights to leadership to inform strategic decisions.

• Act on NPS, CSAT and other VoC feedback relevant to support.

7. Process & Policy Management

• Ensure team adherence to SOPs, escalation processes, and SLAs.

• Maintain and improve support SOPs, workflows and processes.

• Continuously improve support processes to drive efficiency and reduce errors. Recommend and support the implementation of automation or tooling improvements.

Skills & Competencies:

• Experience in web hosting or a technical support environment

• Proactive, self-starter

• Strong work-ethic with a can-do attitude

• Exceptional multi-tasking skills

• Strong leadership and people management skills

• Deep understanding of support operations and KPIs

• Analytical mindset with comfort in data interpretation

• Customer-centric mindset with a passion for service excellence

• Effective communicator across levels and teams

• Familiarity with customer support tools (e.g., Freshdesk/Freshchat, reporting dashboards)

Overview

The Advocate represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative / clerical / operational / customer support tasks. Typically works on routine and patterned assignments. The Advocate understands and addresses customer needs which may include complex benefit questions, resolving issues, and educating Members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it. Escalates unresolved and pending customer grievances. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

The Inbound Contacts Representative 1 performs basic administrative / clerical / operational / customer support tasks and handles routine and patterned assignments. The Advocate understands and addresses customer needs which may include complex benefit questions, resolving issues, and educating Members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it. Escalates unresolved and pending customer grievances. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

• Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members and providers
• Strong empathy skills to build rapport with the customers and impact customer satisfaction
• Computer literacy in order to navigate through multiple internal/external computer systems
• Ability to effectively participate in a multi-disciplinary team including internal participants
• Effective communication, verbal and organization skills
• Typing Speed: 25 wpm / 90% accuracy
• Strong attention to detail and complex problem solving skills
• Healthcare experience preferred but not required
• Familiarity with basic medical terminology and concepts used in US health insurance
• Effective communication, empathy and motivational skills
• Requires good oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills
• Clear written and verbal communication with CEF Level B2

• High school diploma or equivalent
• Minimum Matric / Grade 12

• 9 months of international BPO experience.
• Knowledge on US health insurance or similar industry is desired
• Customer service background