18 Training jobs in Cape Town

About the Company Since 1833, the company has developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people. Whether serving our clients landside or airside, above or below the wing, our teams are agile, dedicated, and eager to help. Safety and security are at the heart of everything we do. We have a duty of care to look after each other, our customers and their customers. And we care about the communities in which we operate. We understand that what we do makes a difference at many levels. Our services help keep people moving with everyone playing their part, delivering with precision, round the clock, every minute of every day. In this we take immense pride, and it strengthens our determination to deliver. About the Role The Senior Training Co-ordinator plays a pivotal role in providing the necessary support to the Training team. This person needs to have ability to co-ordinate and oversee multiple learning and development activities, processes and projects, making sure that things are operating efficiently Responsibilities Delivering to the highest possible standard in line with the Menzies Learning and Development policy Assuming responsibility for own productivity and ensure that departmental objectives are met Producing training plans to meet training and development needs Overseeing training delivery, quality and team performance measurements Actively engaging with team and operations in maintaining training compliance Maintaining accreditations in line with local regulatory requirements All activities related to audit compliance, skills reporting, ATR, WSP and BBBEE Maintaining training records (SharePoint, LMS, Offline, hardcopies) Executing and overseeing logistical arrangements for training sessions (e.g. planning, arranging internal/ external training, generating purchase orders, payment and booking confirmation, arranging venues, printing material, processing registers & certificates, compliance checking, filing, etc) Designing local training courses to meet relevant organisational and regulatory policies Administration of Month End processes Taking responsibility for the ad-hoc duties and projects as delegated Candidate Requirements Experience, Qualifications and Skills Grade 12 and relevant qualification Train the Trainer qualified 3-5 years’ work experience in learning and development co-ordination Experience of the SDA, SETA processes and regulatory bodies Competent in Microsoft Office (including Word, Excel and Outlook) Leadership skills and abilities Strong work ethic, flexible attitude and problem-solving ability Ability to work under pressure and exercise own initiative whilst supporting team members Knows how to manage several complex projects at once

Are you a passionate, energetic, and newly qualified female Chef looking for an exciting opportunity to grow your career in the Western Cape? This is your chance to join a dynamic and supportive team in Somerset West, Cape Town, where you will not only handle production cooking duties but also receive training on assistant manager responsibilities, preparing you for leadership and long-term career growth. At The Recruitment Agency South Africa (TRASA), we are committed to connecting talented individuals with forward-thinking employers. We are currently recruiting for a Chef / Production Cooking role in Somerset West, with additional management support training for the right candidate. If you are driven, enthusiastic, and eager to take your culinary career to the next level, this is the perfect opportunity for you. Key Responsibilities As a Chef / Production Cooking professional, you will take on a variety of responsibilities that combine kitchen excellence with managerial support: Production Cooking Duties: Hands-on preparation of high-quality menu items, ensuring consistency, taste, and presentation. Menu Item Creation: Work alongside the team to develop innovative, fresh, and exciting menu offerings. Quality & Consistency Control: Maintain high standards of food preparation and presentation, ensuring customer satisfaction. Food Costing Knowledge: Apply knowledge of portioning, costing, and food budgeting to support profitability. Stock Ordering: Assist in stock management and ordering as required to maintain smooth operations. Managerial Support: Train on assistant manager duties, helping with scheduling, supervising staff, and stepping into a management role when required. Administrative & Computer Work: Handle administrative tasks, assist with basic reporting, and ensure proper record-keeping. Retail Store Duties: Work one Saturday per month in the store to support customer-facing operations. After-Hours Responsibilities: Occasionally return to the store after hours to assist with operational requirements such as removing food from blast freezers. Skills & Qualifications The ideal candidate will bring enthusiasm, skill, and commitment to this exciting role: Newly qualified, energetic, and passionate female Chef. A flair for menu creation, innovation, and culinary excellence. Strong knowledge of production cooking and food preparation standards. Food costing knowledge and awareness of profitability in menu planning. Driver’s license and own reliable vehicle (essential). Computer literacy with the ability to manage admin and reporting. Strong time management skills and ability to work under pressure. A team player who is also capable of stepping into leadership when required. Enthusiasm for learning assistant manager duties and a desire to grow into a leadership role. Working Hours Monday – Thursday: 8:30am – 5:00pm Friday: 8:30am – 4:00pm One Saturday per month: 9:00am – 1:00pm (retail store duties) Occasional after-hours support may be required. Salary & Benefits Salary to be discussed during the interview process. Training and mentorship on assistant manager duties. Career growth and development within a supportive team. Exposure to both culinary production and managerial responsibilities. Why This Role is Perfect for You This is not just another Chef / Production Cooking Job in Somerset West. This is your chance to become part of a workplace that values quality, innovation, and career growth. You’ll gain exposure to both hands-on cooking and management-level responsibilities, giving you a unique platform to launch a long-term career in the food and hospitality industry. By joining this team, you’ll become part of a business that thrives on excellence, consistency, and leadership development. Your role will not only impact the quality of food production but also support the leadership team in managing staff, ensuring smooth operations, and maintaining customer satisfaction. Location This exciting Chef / Production Cooking Job is based in Somerset West, Cape Town (Western Cape). With strong geo-targeting, this opportunity is ideal for candidates located in or near: Strand Stellenbosch Gordons Bay Helderberg Cape Town Southern Suburbs Durbanville Paarl

The purpose of the Quality Assurance and Learning & Development (QA & L&D) Lead role is to ensure the consistent delivery of high-quality, compliant, and student-centered support in the contact center environment. This is achieved through rigorous quality assurance practices, performance monitoring, and the instructional design, development and delivery of impactful onboarding and continuous learning programmes. The role drives excellence in non-academic student support including onboarding, registration, payment queries, system navigation, and general student lifecycle support by equipping agents with the knowledge, tools, and capabilities needed to consistently meet service standards.

Responsibilities:

Student experience

• Conduct regular evaluations of call, chat, email, and WhatsApp interactions to assess student experience, service tone, and professionalism.
• Identify common pain points or student frustrations from evaluated interactions to inform coaching and training.

  (Supports KPI: Agent QA Scores, Stakeholder Satisfaction)

Quality assurance:

• Develop and implement Quality Assurance frameworks and evaluation criteria aligned to institutional service standards and compliance protocols.
• Assess agent interactions (across all channels) to evaluate quality, adherence to SOPs, and compliance with POPIA.
• Provide timely, constructive feedback to supervisors and agents based on Quality Assurance insights.
• Maintain Quality Assurance dashboards and documentation to monitor trends and track individual/team quality performance.
• Partner with supervisors and managers to address underperformance and ensure consistent quality delivery.(Supports KPIs: QA Evaluation Completion, Agent QA Scores, Compliance)

Learning and development:

• Apply instructional design methodologies to design and deliver onboarding programmes to ensure new hires are equipped to support students using core systems (SIS, LMS) and aligned to service expectations. (In collaboration with central L&D)
• Create and update training materials, quick reference guides, job aids, and microlearning content specific to the Student Engagement Hub ensuring alignment with best practices in instructional design.
• Facilitate regular refresher training and targeted upskilling based on Quality Assurance results, new processes, or system changes.
• Collaborate with internal departments (e.g., IT, Academic, Exams) to ensure training content is accurate and operationally relevant.
• Evaluate training impact through post-training assessments, knowledge checks, and performance outcomes.
• Manage the SEH Academy, ensuring structured and ongoing learning journeys for staff.(Supports KPIs: New Hire Readiness, Training Effectiveness, Training Sessions)

Reporting and compliance

• Maintain detailed records of training attendance, Quality Assurance results, coaching sessions, and compliance tracking.
• Use Quality Assurance and Learning & Development data to inform and support performance improvement plans.
• Ensure all training and Quality Assurance practices are fully compliant with POPIA, institutional policies, and internal risk protocols.
• Deliver soft skills training, coaching sessions, knowledge assessments, and competency-based evaluations (including for recruitment and selection).(Supports KPIs: Compliance, Training Effectiveness, Stakeholder Satisfaction)

Qualifications, experience and skills:

• A relevant tertiary qualification (e.g., Education, Learning & Development, Business Administration, or related field).
• Minimum 3–5 years of experience in a contact centre environment, with at least 2 years in a Quality Assurance or Learning & Development field.
• Experience in a higher education or student support setting is highly advantageous.
• Demonstrated ability to design and implement Quality Assurance, instructional design and training systems.
• Experience applying instructional design principles to create engaging, learning-centered training solutions in contact centre or higher education environments.
• Proven capability in facilitating performance improvement through coaching and structured learning.
• Strong knowledge of contact centre systems and tools (e.g., CRM, LMS, SIS).

Competencies 

• Facilitation and coaching: Delivers engaging training and development sessions and supports learning retention through coaching.
• Quality Assurance and documentation : Designs and maintains QA processes with precision and structure.
• Learning and Instructional Design : Applies adult learning principles and instructional design frameworks to create impactful learning content.
• Communication: Communicates clearly and empathetically across diverse teams and stakeholders.
• Data-Driven Insight : Interprets QA and performance data to drive targeted improvement.
• Service Mindset : Demonstrates empathy and a strong commitment to improving student experience.

By submitting your personal information and application, you hereby confirm:

• That you have read and understood our Privacy Policy/Notice. To access, copy and paste the link into your web browser:     

• That you have no objection to us reviewing and processing any personal information provided in the course of your application, as well as any information that you have provided in support of your application.  
• That you have no objection to us retaining your personal information in our database for future employment opportunities that might arise. 

Preference will be given to applicants from designated groups, and appointments will be made in line with our EE requirements

My client, a leading and well-known company based in Montague Gardens, Cape Town requires a competent instructional Designer/ Content Creator to join their team.

Do you have a passion for creating engaging learning experiences that inspire people to grow? Were looking for a dynamic Instructional Designer /Content Developer to join our Learning & Development team.

In this role, youll be responsible for designing and maintaining innovative training content, managing our Learning Management System and driving employee engagement through our internal employee engagement platform.

What Youll Do

· Design and develop interactive training materials that bring learning to life.

· Update and refresh existing content to ensure accuracy and relevance.

· Manage and upload content onto the LMS, tracking learner progress and reporting on effectiveness.

· Provide data-driven insights through LMS reports and analytics.

· Act as administrator for our employee engagement platform, creating engaging content and fostering employee interaction.

Requirements

Strong instructional design skills and understanding of adult learning principles.

Proficiency in the following platforms is essential:

Articulate (for eLearning authoring)

Vyond (for animated learning videos)

Canva (for design and creative layouts)

Google Docs (for collaboration and content creation)

Cognito (for forms and interactive assessments)

Experience managing LMS content and generating reports.

Excellent written communication skills with attention to detail.

Creative mindset with the ability to turn complex information into simple, engaging learning.

SA Citizens only

Must have a valid driver'''s license

Must be Criminal Clear

Must reside in the Greater Cape Town area

Why Join?

· Be part of a forward-thinking Learning & Development team.

· Work in a collaborative environment where creativity and innovation are valued.

· Play a key role in shaping the learning journey of employees across the organisation.

My client, a leading and well-known company based in Montague Gardens, Cape Town requires a competent instructional Designer/ Content Creator to join their team.

Do you have a passion for creating engaging learning experiences that inspire people to grow? Were looking for a dynamic Instructional Designer /Content Developer to join our Learning & Development team.

In this role, youll be responsible for designing and maintaining innovative training content, managing our Learning Management System and driving employee engagement through our internal employee engagement platform.

What Youll Do

· Design and develop interactive training materials that bring learning to life.

· Update and refresh existing content to ensure accuracy and relevance.

· Manage and upload content onto the LMS, tracking learner progress and reporting on effectiveness.

· Provide data-driven insights through LMS reports and analytics.

· Act as administrator for our employee engagement platform, creating engaging content and fostering employee interaction.

Requirements

Strong instructional design skills and understanding of adult learning principles.

Proficiency in the following platforms is essential:

Articulate (for eLearning authoring)

Vyond (for animated learning videos)

Canva (for design and creative layouts)

Google Docs (for collaboration and content creation)

Cognito (for forms and interactive assessments)

Experience managing LMS content and generating reports.

Excellent written communication skills with attention to detail.

Creative mindset with the ability to turn complex information into simple, engaging learning.

SA Citizens only

Must have a valid driver'''s license

Must be Criminal Clear

Must reside in the Greater Cape Town area

Why Join?

· Be part of a forward-thinking Learning & Development team.

· Work in a collaborative environment where creativity and innovation are valued.

· Play a key role in shaping the learning journey of employees across the organisation.

The Trainer Manager will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures are maintained.

Duties and Responsibilities:

• Conduct training sessions on preparation of foods as per our Standard Operating Procedures
• Support, mentor, and upskill trainees and new employees
• Promote efficiency and improve skills of employees
• Keep attendance and training records and registers
• Monitor employee performance and response to training
• Conduct performance evaluations and identify areas of improvement
• Provide daily updates on training areas done daily in-stores
• Work within a team and drive the restaurant/take-away forward
• Assist in New Store openings – supporting the teams through constant mentoring and coaching
• Assist the Training Department with Adhoc Training tasks and projects within Pedros
• Doing presentations to the target audience for all Pedros Training Modules and SOP's
• Sign off Manager Trainees throughout the region
• Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
• Take charge of Gross Profit & GRV training/ trouble shooting for new & existing stores
• Full accountability of the training team within the Training Management group
• Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. Portfolio Of Evidence must be filed

Requirements:

• Restaurant and Fast Food Service experience. Minimum 10 years related experience required
• Operations experience will be advantageous
• Good verbal and written communication skills
• Organisational and time management skills
• Attention to detail
• Be prepared to go the extra mile
• Must be computer literate and must be able to write professional reports from time to time
• Must have own reliable vehicle & mobile phone
• Good Gross Profit / Cost Of Sales / GRV knowledge
• Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
• GAAP / MICROS knowledge

The Western Cape Blood Service is a non-profit organisation whose mission is to collect, process and distribute blood and blood products throughout the Western Cape.

A permanent vacancy exists for a Head – Learning & Development - based at the Service's HQ (Paterson Grade D3).

Reporting to the Chief Executive Officer/Medical Director, the successful incumbent will be responsible for the leadership and management of the Learning & Development Department at WCBS.

Purpose of the job:

To oversee the design, implementation, and continuous improvement of training and development programs aligned with WCBS's strategic goals. This includes managing national training accreditations, professional development, and quality assurance in accordance with HPCSA and SAQA standards.

Key Responsibilities:

? Develop and implement a training strategy aligned to WCBS's goals and legislative requirements.

? Oversee development, review, and alignment of course content with HPCSA and SAQA standards, for staff to achieve relevant qualification in Immunohematology.

? Manage audit processes and maintain accreditation with SANAS, HPCSA, and relevant authorities.

? Oversee the submission of the annual Workplace Skills Plan (WSP) and Annual Training Report (ATR) to the Health and Welfare SETA.

? Manage the budget for the Learning & Development department and ensure effective cost management.

? Manage, mentor, and evaluate the training team to ensure high performance and compliance.

? Drive the implementation of internal programs related to training, professional development, health, safety, and quality.

Minimum Requirements:

? National Diploma or B-Tech in Biomedical Technology and current registration with HPCSA, OR

? Bachelor's degree (or equivalent) in Health Sciences or a closely related field

? Formal qualification in Workplace Skills Facilitator

? Minimum 5 years' experience in immunohematology at a senior supervisory or management level, OR

? At least 5 years' leadership experience, in an environment involving the co-ordination and management of varied and highly regulated work outputs.

? Previous experience in a blood service or healthcare environment may be an advantage.

Skills and Competencies:

? Strong understanding of training compliance and accreditation processes

? Strategic thinking with the ability to align training initiatives to business needs

? Effective people management and mentoring skills

? Budget planning and cost control

? Excellent communication and report-writing skills

? Knowledge of applicable legislation and training standards (HPCSA, SAQA, SANAS, SETA)

As part of the recruitment and selection process, you will be required to complete a psychometric assessment.

Western Cape Blood Service is an equal opportunity employer. Kindly visit our website, and follow the links to apply. Please note that no emails or hand delivered applications will be accepted.

Should you not receive feedback within 4 weeks of submitting your application, please consider this as unsuccessful.

Closing date: 27 October 2025

About us

Vulamathuba Empumelelo, the community and social impact arm of Communicare, is committed to advancing economic mobility and building resilient communities. Through education, training, and development initiatives, we empower individuals to unlock opportunities for growth, self-reliance, and sustainable livelihoods.

About the role

We are seeking a passionate and skilled Learning and Development Practitioner to design, deliver, and coordinate impactful training and education programmes. This role will play a key part in advancing our mission by driving adult education initiatives, coordinating tenant support programmes, and developing partnerships that strengthen employability, resilience, and community empowerment.

This position would be based at our Vulamathuba Community Learning Centre and include work across Communicare communities.

Key responsibilities

• Design, implement, and evaluate adult education and skills development programmes.
• Develop lesson plans, training materials, and resources tailored to learner needs.
• Facilitate workshops that create an inclusive and supportive learning environment.
• Assess learner progress, provide constructive feedback, and monitor outcomes.
• Collaborate with staff, tutors, and community partners to support programme success.
• Conduct quality assurance, monitoring, and evaluation of training interventions.
• Supervise and mentor volunteers, interns, and the Learning and Development Officer.
• Maintain accurate programme records, reporting, and compliance documentation.

What we offer

• Competitive compensation package and incentive programmes, rewarding your exceptional skills and achievements.

• An opportunity to make a meaningful social impact.

• A supportive and values-driven work environment.

• Professional growth and development opportunities.

• An inclusive workplace where diversity, collaboration and innovation are celebrated.

• The satisfaction of bringing positive changes to people's lives.

EDUCATION and/or EXPERIENCE REQUIREMENTS

The following education is required:

• A relevant 3-year tertiary qualification (NQF Level 6) in Sociology, Social Development, Community Development, Social Science, Education, or Adult Education.
• Minimum 5 years' experience in implementing community development programmes.
• At least 5 years' experience in training facilitation and/or group training.
• Accredited Skills Development Facilitator training is advantageous.
• Knowledge of the National Qualifications Framework and Community Education & Training Centres.
• Strong communication skills in English and one other official language of the Western Cape (Afrikaans or isiXhosa)
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
• Valid Code EB (08) driver's license.

Join Vulamathuba Empumelelo and be part of a team committed to unlocking opportunities and creating pathways for a better future

Visit the Communicare website, or click on the link below to apply:

Closing date: 10 October 2025

• Please note: Only the most promising candidates will be contacted for an interview.