51 Training jobs in Cape Town

Overview

Job Title: Training Manager

The Manager I, Training assists with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department. We’re looking for a Training Manager to lead our customer service and sales training function, with added responsibility for managing the On-the-Job Training (OJT) team and acting as a key liaison with clients. This role ensures that training solutions are aligned with both internal performance standards and client expectations. You'll drive quality onboarding, continuous development, and help translate business needs into practical learning outcomes.

This role will be based our the Foreshore Contact Centre in Cape Town, you will be required to work a flexible shifts between the hours of 3pm to 1am (aligned to US working times)

• Training Program Management
• Design and deliver onboarding, upskilling, and refresher programs for customer service and sales teams.
• Create engaging training content using varied formats (presentations, role-plays, assessments, e-learning).
• Maintain and update training documentation and learning plans in line with business or client changes.

• Lead and support the OJT coaching team embedded in operations.
• Ensure daily check-ins, structured feedback, and consistent follow-through on learning objectives during OJT.
• Monitor trainee progress and readiness for live production, escalating concerns when needed.

• Serve as the training point of contact for client engagements.
• Attend client meetings, report on training performance, and provide updates on onboarding progress or learning interventions.
• Align training delivery and outcomes with client-specific processes, quality standards, and expectations.
• Respond to client feedback or change requests, ensuring adjustments are implemented across training and OJT team.

• Work closely with Operations, Quality Assurance, and Workforce teams to ensure smooth transitions from training to live floor.
• Participate in calibrations and cross-functional meetings to maintain alignment between training outcomes and operational performance.
• Communicate training insights, gaps, and trends back to stakeholders regularly.

• Track and report on training effectiveness using key metrics like training completion, QA results, and speed to competency.
• Analyze performance data to identify areas for improvement and recommend targeted learning solutions.
• Prepare and present internal and client-facing training reports with actionable insights.

• Strong knowledge of customer service and sales workflows
• Excellent facilitation, coaching, and presentation skills
• Confident in managing teams and building cross-functional relationships
• Strong client communication skills; able to represent the training function professionally in client forums
• Analytical and detail-oriented; able to turn performance data into clear actions
• Comfortable using LMS platforms, MS Office, and collaboration tools

• Two years Training Management experience or the equivalent
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
• Ability to mentor, coach and provide direction to a team of employees
• Self-starter, sense of urgency, and works well under pressure
• Ability to foster a sense of professionalism and relationship building for self and team
• Strong attention to detail
• Ability to work a flexible schedule
• Occasional travel

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town

Language Requirements:

Time Type:

Full time

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Onboarding & Training Specialist About the Role

We’re looking for an Onboarding & Training Specialist to help new customers get started and feel confident using our platform. You’ll run training sessions, guide clients through onboarding, and make sure they understand how to get the most value from the product.

This role is perfect for someone who enjoys teaching, has strong communication skills, and is comfortable working with both technical workflows and marketing teams.

• Lead customer onboarding and training sessions (1:1 and group).

• Run workshops and learning cohorts to help clients master the platform.

• Create simple guides and playbooks to support customer adoption.

• Work closely with marketing teams to ensure smooth setup and growth.

• Translate technical processes into clear, easy-to-follow steps for non-technical users.

• Experience in customer success, onboarding, training, or marketing operations.

• Strong communication skills and confidence in client-facing environments.

• Comfortable explaining technical workflows in simple terms.

• Hands-on with SQL and Python (required).

• Understanding of marketing processes, SEO, or content creation is a plus.

• Someone who enjoys teaching, enabling, and helping others succeed.

• Work directly with enterprise-level marketing teams.

• Build valuable skills in workflow automation and AI-driven tools.

• Be part of a fast-growing company with lots of opportunity to grow.

• Play a key role in helping customers succeed from day one.

Introduction

A vacancy exists for a Clinical Training Specialist, reporting to the Senior Nurse Manager. The successful candidate will be responsible for clinical training of staff and students.

Critical Outputs

Effective management of CPD and other programs for qualified nurses.

1. Plan, coordinate, and participate in nursing competency requirements of the hospital and nursing function strategy.
2. Provide coaching and mentoring to staff to ensure clinical competence.
3. Effective management of risk-based in-service training programs (including quality).
4. Plan, coordinate, and monitor risk-based in-service training programs.
5. Participate in incident investigation.
6. Participate in hospital quality projects, provide feedback, identify deviations, and take remedial action where necessary.
7. Identify risks and competence in the use of products through in-service training.
8. Manage internal and external student clinical programs (planning, facilitating, and evaluating).
9. Participate in the selection process of students.
10. Ensure proper management of student administration and resources.
11. Identify learning opportunities and facilitate clinical skills development.
12. Provide feedback on student progress to the Learning Centre and HOD.
13. Support students with research projects in the hospital environment.
14. Conduct research on relevant clinical practices.
15. Identify and plan actions for clinical delivery problems.
16. Market the nursing profession effectively.
17. Participate in promoting the professional image of nursing.
18. Engage in marketing initiatives with students and learning centres to promote nursing as a career.
19. Participate with students in community events to promote the hospital.

Requirements

• Diploma or Degree in Nursing (with appropriate specialization).
• Post-registration nursing experience in relevant healthcare environments.
• Current registration with SANC and Registered Assessor with SANC.
• Proven clinical leadership skills.
• Knowledge of legislation governing nursing practice.
• Understanding of nursing education systems and legislation.
• Knowledge of change management principles.
• Facilitation and assessment skills.
• Computer proficiency.
• Driver's license.

Competencies

• Problem-solving, analysis, and judgment.
• Resilience.
• Engaging diversity.
• Verbal and written communication and presentation skills.
• Influencing skills.
• Drive and energy.
• Excellence orientation.
• Ethical behavior.
• Building relationships.
• Customer responsiveness.
• Organizational awareness.
• Leading by example (Key for Managers).
• Motivating and developing people (Key for Managers).

Job category: Training and Development

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

To deliver learning and development interventions for pharmacy, clinic and front of shop healthcare functions in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.

• To coordinate the delivery of learning activities in line with the approved calendar, budget and business requirements.
• To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
• To evaluate, monitor and report on learning and development interventions and delivery, in line with quality management standards and business requirements in order to ensure positive business and learner impact as well as continuous improvement.
• To comply with group policies, quality assurance standards and regulatory requirements.

• Learning and development theories and principles
• Learning methodologies
• Skills Development Act
• Pharmacy and related healthcare legislation

• Facilitation and presentation skills
• Planning and organising skills
• Interpersonal skills

• Desirable: At least 2 years professional practicing pharmacist experience
• Desirable: 1 year tutor registration with SAPC
• Desirable: Experience in a retail environment

• Essential: Registered as an assessor with SAPC

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

To design, develop, implement, and evaluate comprehensive training programs that enhance employee performance and support Woolworths Foods goals. The FOOD ACADEMY TRAINING SPECIALIST will possess excellent facilitation abilities, strong instructional design skills, and a strategic mindset to align training initiatives with business needs.

• Design and deliver engaging learning experiences using various methods (in-person, virtual, e-learning, blended).
• Conduct training needs assessments to identify skill gaps and recommend appropriate learning interventions.
• Collaborate with Centres of Excellence in Foods to ensure training material is up to date and to assist with the process of developing new material:
• Regular engagement with SME (subject matter experts) to understand impact of system or process changes on training material
• Quickly grasp system or process changes to be able to train users
• Liaise with training material specialists to provide input for material development and ensure content is recent and presented in a clear and concise manner
• Tailor training material to specific audiences as required
• Develop training material for small implementations or changes
• Consult on any required changes to on-boarding and Trainee Programmes
• Assist line managers and new employees/graduates/Trainees to understand and use the Programmes effectively and to assign a buddy (if applicable in the function)
• Provide mentoring to individuals as needed and as capacity allows
• Liaise with Foods HR and the Administrative Assistant of the Foods Academy to identify all new appointments and role moves that will require training
• Develop a Training calendar per month based on the training requirements
• Ensure that the Administrative Assistant have the correct information to send all line managers impacted by appointments or moves emails with training details, to send electronic invites and to book meeting rooms and catering if required
• Conduct the training sessions as identified
• Maintain appropriate records of all training
• Send feedback to line managers after training sessions
• Manage Foods System access based on successful training completion
• Liaise with IT to ensure that the training environments for system training simulation are appropriately set up and maintained
• Evaluate training effectiveness through feedback, assessments, and performance metrics; continuously improve programs based on results.
• Stay informed and take the lead on best practices in instructional design and facilitation.
• Stay current with learning trends, tools, and technologies to innovate training approaches.
• Develop and contribute to the updating of training content
• Liaise with the Administrative Assistant of the Foods Academy to ensure all training material on Imbizo and versions are updated when material is updated.
• Ensure most relevant and updated material available on WLearn
• Support organizational change initiatives through communication and education strategies.
• Assist with any steps of the Skills Plan process or with developing and training courses to implement the Skills Plan if required.
• Bachelor's degree in Education, Human Resources, Organizational Development, or related field
• 5 years of experience in corporate training or instructional design; at least 2 years in a senior or lead role.
• Min of 8 years in a retail or FMCG business. Planning and / or buying
• Strong understanding of adult learning principles and training methodologies.
• Proven experience designing and delivering training across various formats.
• Excellent facilitation, presentation, and communication skills.
• Proficiency in training tools
• Strong project management skills and the ability to manage multiple priorities and stakeholders
• Demonstrates passion and commitment for excellence, the customer, the Woolies brand and organisation, each other, South Africa and transformation and sustainability
• Role models the Woolies values: Quality, Customer First, Inspiration, Responsibility, In Touch, Collaboration, Integrity
• Demonstrates a commitment to high performance – is delivery focused and goal driven, flexible and thrives on and responds to performance feedback
• Understand themselves and the impact they have on the people they interact with and the organisation culture and adjust their behaviour accordingly.
• Plays a leading and supporting role in implementing initiatives at team level.
• Is recognised by line management, peers and reports as competent and can hold their own with leaders in their team.
• Builds effective relationships with line management, team members and customers.
• Connects people to enable delivery of the strategy. Demonstrates flexibility and ability to under pressure.
• Ability to make money consistently and sustainably for the business through consistency in decision making and owning the consequences.

The Company

Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions. We’ve built a reputation in providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale. We love that the projects we work on touch the lives of millions of South Africans daily, making a real difference. We hire the best of the best and we offer great opportunities for personal growth and career progression.

The Training Administrator plays an integral role within our dynamic and fast-paced organisation, supporting a collaborative team in a rapidly growing environment. This position is responsible for coordinating and managing all aspects of training programs — from efficient logistical arrangements and accurate record-keeping to comprehensive learner support and strict adherence to compliance requirements. Additionally, you will provide essential administrative assistance to the knowledge and learning team, contributing to a culture of continuous development, teamwork, and professional growth (with plenty of coffee along the way).

In this role, you will be instrumental in the seamless delivery of both in-person and virtual learning experiences. You'll maintain accurate documentation, contribute to vital skills development initiatives, and leverage your passion for educational technology, e-learning administration, and content design to make a real impact.

• Schedule and coordinate all training sessions, events, and workshops, both in-person and virtual, covering various training types.
• Manage training calendars, communications, logistical arrangements (venues, equipment, catering), registrations, and attendance.
• Coordinate effectively with internal trainers, external providers, speakers, and participants for seamless program delivery.
• Process invoices and manage procurement related to all training activities.
• Maintain comprehensive and accurate training records, including attendance, completion rates, feedback, and assessments.
• Develop and maintain training resources, including a knowledge base, and prepare training-related communications and reports.
• Serve as the primary point of contact for employee training inquiries and provide support to learners and instructors.
• Administer and manage the Learning Management System (LMS), including course setup, grading, and technical support.
• Assess the effectiveness of e-learning programs and stay updated with emerging e-learning technologies.
• Ensure all training activities comply with internal policies and external regulations, and assist with skills development reporting and SETA compliance.

You will need the following:

• Degree in Human Resource Development, Training Management, or a related field
• Minimum of 2-3 years’ experience in a training coordination role
• Sound understanding of Skills Development legislation, BBBEE scorecard, and WSP/ATR processes
• Proficient in Learning Management System administration
• Strong administrative and reporting skills
• Strong digital skills including a good understanding of the features of the following packages : Google Suite/Microsoft Office, Zoom

It would be a bonus if you also have experience with E-Learning content Development Tools experience such as Articulate Storyline and Adobe Captivate, Camtasia, CreateStudio

A good work-life balance is very important at Electrum. To help you manage your own time and energy, Electrum offers benefits such as:

• Flexibility around core working hours (nature of flexibility is negotiated per role based on business needs
• Daily cooked lunches and a stocked kitchen for the mid-day nibbles
• Team socialising, getaways, and social outings

We have created a safe, transparent environment where we know mistakes happen, and that’s okay. We even have a 3 step approach to dealing with them:

1. Tell everyone about it
2. Fix the mistake
3. Tell everyone about the solution

You are responsible for your actions – both the successes and the failures.

The Company

Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions. We've built a reputation in providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale. We love that the projects we work on touch the lives of millions of South Africans daily, making a real difference. We hire the best of the best and we offer great opportunities for personal growth and career progression.

The Training Administrator plays an integral role within our dynamic and fast-paced organisation, supporting a collaborative team in a rapidly growing environment. This position is responsible for coordinating and managing all aspects of training programs — from efficient logistical arrangements and accurate record-keeping to comprehensive learner support and strict adherence to compliance requirements. Additionally, you will provide essential administrative assistance to the knowledge and learning team, contributing to a culture of continuous development, teamwork, and professional growth (with plenty of coffee along the way).

In this role, you will be instrumental in the seamless delivery of both in-person and virtual learning experiences. You'll maintain accurate documentation, contribute to vital skills development initiatives, and leverage your passion for educational technology, e-learning administration, and content design to make a real impact.

• Schedule and coordinate all training sessions, events, and workshops, both in-person and virtual, covering various training types
• Manage training calendars, communications, logistical arrangements (venues, equipment, catering), registrations, and attendance
• Coordinate effectively with internal trainers, external providers, speakers, and participants for seamless program delivery
• Process invoices and manage procurement related to all training activities
• Maintain comprehensive and accurate training records, including attendance, completion rates, feedback, and assessments
• Develop and maintain training resources, including a knowledge base, and prepare training-related communications and reports
• Serve as the primary point of contact for employee training inquiries and provide support to learners and instructors
• Administer and manage the Learning Management System (LMS), including course setup, grading, and technical support
• Assess the effectiveness of e-learning programs and stay updated with emerging e-learning technologies
• Ensure all training activities comply with internal policies and external regulations, and assist with skills development reporting and SETA compliance

You will need the following:

• Degree in Human Resource Development, Training Management, or a related field
• Minimum of 2-3 years' experience in a training coordination role
• Sound understanding of Skills Development legislation, BBBEE scorecard, and WSP/ATR processes
• Proficient in Learning Management System administration
• Strong administrative and reporting skills
• Strong digital skills including a good understanding of the features of the following packages : Google Suite/Microsoft Office, Zoom
• It would be a bonus if you also have experience with E-Learning content development tools such as Articulate Storyline and Adobe Captivate, Camtasia, CreateStudio

A good work-life balance is very important at Electrum. To help you manage your own time and energy, Electrum offers benefits such as:

• Flexibility around core working hours (nature of flexibility is negotiated per role based on business needs)
• Daily cooked lunches and a stocked kitchen for the mid-day nibbles
• Team socialising, getaways, and social outings
• We have created a safe, transparent environment where we know mistakes happen, and that's okay. We even have a 3 step approach to dealing with them: Tell everyone about it Fix the mistake Tell everyone about the solution
• You are responsible for your actions - both the successes and the failures.

ESP is looking for new graduates and young engineers to join our Engineer-in-Training (EIT) programme. The position offers a unique opportunity to work alongside our highly experienced team of internationally renowned experts on cutting edge local and international projects. The successful candidate will work on real-world projects and receive on-the-job training and exposure including but not limited to the following areas.

• Power system modelling, planning and operational studies including steady state, contingency, fault level and dynamic studies;
• Grid impact and grid code compliance studies for connection of renewable and conventional power plants;
• Modelling and assessment on new state-of-the-art technologies such as grid forming inverters, hydrogen production systems, etc.;
• Automation to enhance the power of power system analysis tools;
• Preparation of designs and specifications for HV substations, transmission lines and renewable power projects (solar PV and wind); and
• Preparation of technical reports, communication and presentation skills;

The work environment is dynamic and challenging and hence we are looking for highly motivated individuals who are passionate about building their knowledge as the foundation for a long and illustrious career in power engineering. At the end of the EIT period of 2 years and subject to satisfactory performance, the candidate will be placed in a permanent position within one business unit.

Minimum Qualifications and experience

• BSc Elec Eng or BTech Elec Eng qualifications with specialisation in heavy current or power systems. Postgraduate qualification will be an advantage but is not a minimum requirement;
• ECSA registration (PrEng or PrTech) will be an advantage but is not a minimum requirement;
• Industry experience will be an advantage but is not a minimum requirement;
• Python coding and familiarity with emerging AI tools emerging but is not a minimum requirement AI tools will be an advantage but is not a minimum requirement; and
• The candidate should possess strong analytical and problem-solving skills combined with sound oral and written communication skills.

Location

Johannesburg or Cape Town (Candidates to state preference)

How To Apply

If you are interested, please send copies of your CV, identity document, tertiary qualifications and any other relevant supporting information to Precious Sambo at .

By submitting your CV and any supporting information, candidates grant consent to ESP (pursuant to the Protection of Personal Information Act of 2021) to use the candidate’s personal information for purposes of recruitment in accordance with ESP’s Privacy Policy .