88 Retail jobs in Cape Town

Merchandise Planner - Retail

Cape Town, Western Cape RPO Recruitment

Posted 19 days ago

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Job Description

Planner Position

RPO Recruitment is currently seeking a skilled and experienced Planner to join a leading company in the retail industry. As a Planner, you will be responsible for developing and implementing merchandise and inventory plans to drive sales and optimize profitability. Your ability to analyze market trends, collaborate with cross-functional teams, and make data-driven decisions will be key to the success of the company's retail operations.

Responsibilities
  • Create and implement merchandise and assortment plans based on sales trends, customer preferences, and business objectives
  • Analyze historical data and market trends to forecast demand and optimize inventory levels
  • Collaborate with buying and marketing teams to develop promotional and pricing strategies
  • Monitor sales performance and inventory levels to make real-time adjustments as needed
  • Conduct regular store visits and communicate with store managers to gather insights and feedback
  • Work closely with suppliers and vendors to ensure timely delivery of products and resolve any issues or delays
  • Participate in cross-functional meetings and provide input on business strategies and initiatives
Requirements
  • Bachelor's degree in Business, Merchandising, or a related field
  • Proven experience as a Planner in the retail industry
  • Strong analytical and numerical skills
  • Proficiency in inventory management software and Microsoft Excel
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced and dynamic environment
  • Knowledge of retail math, merchandising principles, and market trends
  • Attention to detail and strong organizational skills

RPO is a Specialist Recruitment Agency that provides candidates and clients with unique recruitment solutions tailored to their needs. We focus on helping you reach your personal and professional goals by connecting you to your perfect career path.

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Team Lead - Retail

8000 Cape Town, Western Cape Red Ember Recruitment (PTY) Ltd

Posted 469 days ago

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Job Description

Permanent
Red Ember is looking for a Team Leader for a highly luxurious Accessories retail company. This position is responsible for the direct supervision of the store. The Team Leader functions to ensure achievement of sales and profit objectives, maintenance of service and operational standards and is responsible for the management, motivation and engagement of staff.MAJOR ACCOUNTABILITIES: 1. SALES • Manage sales plan for the store and set individual targets according to hours worked. • Drive sales to closure by asking questions and making appropriate product recommendations. • Monitor sales on a daily basis and help find solutions when sales decline. • Meet with Site/Area Manager regularly to review sales and operational objectives. • Ensure staff have up-to-date information about procedures, sales and return policies. • Authorise discounts with discretion. 2. PEOPLE MANAGEMENT & DEVELOPMENT • Produce and manage work schedules to optimally staff the store according to peak trading times. • Organise and oversee the implementation of staff and casual training in accordance with company policies and procedures. • Engage in on-going networking activities and potential Sales Consultant candidates in the shopping community to build a hiring-readiness pool from which to draw. • Assist with the recruitment, training and development of high quality Sales Consultants by providing clear, motivating and constructive feedback in a timely manner. • Organise and ensure accurate completion of all daily, weekly and monthly paperwork. • Conduct weekly RTS meetings with staff to provide regular feedback on sales targets and address sales & operational issues. • Monitor sales and keep staff motivated to meet sales targets. • Deal with minor disciplinary issues and issue warnings and acknowledgment of debt. • Develop, motivate and lead staff ensuring teamwork and positive staff morale. • Manage staff performance consistently so as to meet KPI’s and conduct performance appraisals according to company policy and procedure. • Ensure that staff know how to process different warranties on POS system and check that they are doing it correctly. • Draw up training plans and facilitate staff training including onboarding of new recruits. 3. CUSTOMER SERVICE • Actively demonstrate exceptional customer service and coach, develop and guide sales team to deliver the same. • Respond to all customer queries and complaints in a timely manner. • Actively build customer relationships to ensure repeat business. • Repairs: Assess frames and make decisions on the right warranty procedure – keeping customers informed of processing time. • Gain knowledge and understanding of fashion trends, retail trends and competitor activity to provide the best possible customer experience. • Respond to all customer complaints in an effective, professional and timely manner. 4. STOCK CONTROL • Maintain inventory control and secure all merchandise according to plan. • Plan, implement and monitor stock takes.• Respond to stock discrepancies or stock related investigations as advised by Logistics. • Ensure daily stock count with each shift change. • Administer company procedures in order to minimise stock loss. • Investigate discrepancies and report to Centre/ Store/ Regional Manager. Take disciplinary action (AOD, warning etc.) where necessary. • Manage shrinkage levels to within the company targeted ratio. • Ensure that all returns and IBT’s are processed timeously, according to company policy and procedure. 5. STORE OPERATIONS • Manage store & stock presentation to standards: • Visual Merchandising • Product & assortment guidelines • Campaign set up • General store appearance and cleanliness • Ensure good housekeeping both inside and outside of the store. • Ensure sufficient cleaning products are available at all times. • Check that daily cash up is carried out correctly and efficiently. • Oversee the store’s finances: ensure control sheets are completed for every shift change & that banking is done daily. • Perform daily cash reconciliation checksRequirementsEssential: Matric certificate Preferred: Tertiary retail management or commerce qualification Essential: Previous experience in a retail or customer service environment Proven track record of achieving sales targets Preferred: 2+ years’ retail management experience is preferableBenefitsProvidant FundIncentivesDiscounts after probations of products 
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Retail Store Manager Tygervallei

7100 Cape Town, Western Cape Red Ember Recruitment (PTY) Ltd

Posted 317 days ago

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Job Description

Permanent
Red Ember recruitment is looking for a Store Manager for a retail store in Tygervallei mall. This position is responsible for the direct supervision of the store. The Store Manager functions to ensure achievement of sales and profit objectives, maintenance of service and operational standards and is responsible for the management, motivation and engagement of staff. 

STORE OPERATIONS

Manage store & stock presentation to standards:Visual MerchandisingProduct & assortment guidelinesCampaign set upGeneral store appearance and cleanlinessEnsure good housekeeping both inside and outside of the store.Ensure sufficient cleaning products are available at all times.Check that daily cash up is carried out correctly and efficiently.Oversee the store’s finances: ensure control sheets are completed for every shift change & that banking is done daily.Perform daily cash reconciliation checks.RequirementsEssential: Matric certificate Preferred: Tertiary retail management or commerce qualificationEssential: Previous experience in a retail or customer service environmentProven track record of achieving sales targetsPreferred: 2+ years’ retail management experience is preferableZR_1862_JOBBenefitsProv fund and incentives 
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Retail Store Leader (Winelands)

Cape Town, Western Cape Wellness Warehouse group

Posted 10 days ago

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Job Description

AREAS OF RESPONSIBILITY:

Customer Experience

•Be professional

•Manage customer interactions, complaints and requests

•Optimise selling space and drive replenishment to ensure stock availability

•Conduct floor walks to ensure housekeeping disciplines are adhered to

Store Profitability

•Sales - meet or exceed targets

•GP - reduce wastage & improve stock accuracy within benchmarks

•NP - reduce controllable expenses in line with budgets

•Interpret Income Statement information and formulate and implement action plans

•Identify challenges, trends and opportunities to drive continuous improvement

Store Disciplines & Productivity

•Ensuring that monthly store audit benchmarks are achieved and improved upon

Risk Management

•Effective stock control and stock management

•Effective cash handling procedures and controls

Lead, develop and retain team members

•Performance development culture and team effectiveness

•Leading, developing and coaching the team

•Basic IR

JOB SPECIFICATIONS:

•Grade 12

•Business/Admin qualification - a retail management diploma or degree would be advantageous

•Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)

•A genuine interest in health and wellness - brand ambassadors

•Fully computer literate

•Strong written and verbal communication skills

•Ability and willingness to work weekends and extended retail hours

•Proficiency in stock management, cost control and cost management

•Own transport essential

•Competency Assessment Achieved

OFFER:

•Remuneration based on a ‘cost to company’ model and performance incentives.

•All permanent team members are required to join the company’s provident fund and risk benefit.

•Medical aid options are available.

•Birthday leave

  • Team member discounts on in-store and online purchases
  • Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
  • Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
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ASSISTANT STORE MANAGER – RETAIL FASHION (WESTERN CAPE)

Cape Town, Western Cape MPRTC

Posted 25 days ago

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Job Description

Key Requirements:
  • Minimum 2 years experience in an assisting management role, ideally with a strong sales background.
  • Completion of a short management training program (e.g., 2 weeks).
  • Energetic, responsible, and action-focused with excellent communication skills.


By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to "Opt-Out" of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
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Facilities Manager - Retail - Cape Town

Cape Town, Western Cape Outside Capital

Posted 19 days ago

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Job Description

Facilities Manager

Our client is seeking a dynamic Facilities Manager to oversee the maintenance and enhancement of their retail environments. This role is pivotal in ensuring that the properties under management are operating at peak efficiency, safety, and comfort for tenants and visitors alike.

Duties & Responsibilities

Responsibilities:
- Conduct routine maintenance and repairs across electrical, mechanical, and plumbing systems.
- Implement and monitor health & safety standards to ensure compliance and protect all stakeholders.
- Manage service delivery for Hard Services, including asset management for Mechanical and Electrical Engineering equipment.
- Oversee financial management, including budget control and administration.
- Foster relationships with tenants, ensuring high-quality customer service and addressing facility-related needs.

Desired Experience & Qualification

Requirements:
- A minimum of 5 years’ experience in Facilities, Building Management, or Operations Infrastructure Management.
- Proficient in MS Office, MS Projects, and familiarity with MDA is a plus.
- Relevant qualifications in Retail Business Administration, Project Management, Building Science, or Mechanical Engineering are advantageous.
- Proven track record of quality assurance, project management, and coordination with sub-contractors.
- Strong communication skills and the ability to manage a diverse team effectively.

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Analytics and Pricing Manager - Retail - Cape Town

Cape Town, Western Cape Paton Personnel

Posted 12 days ago

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Job Description

Market research/insights background with sales and promotions planning skills together with analytical and leadership abilities required.

Degree is essential

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Assistant Store Manager - Clicks Lansdowne

Cape Town, Western Cape Clicks Group Limited

Posted 9 days ago

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Job Description

Assistant Store Manager - Clicks Lansdowne

Listing reference: click_

Listing status: Online

Apply by: 17 August 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

We are committed to the principles of Employment Equity.

Do you require help with the registration process? #J-18808-Ljbffr
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Assistant Store Manager - Clicks Delft

Cape Town, Western Cape Clicks Group Limited

Posted 7 days ago

Job Viewed

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Job Description

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.​

We are committed to the principles of Employment Equity.

Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager - Clicks Plein Street

Cape Town, Western Cape Clicks Group Limited

Posted 10 days ago

Job Viewed

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Job Description

Listing reference: click_

Listing status: Online

Apply by: 16 June 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.

Do you require help with the registration process?

By clicking on the above you are agreeing to this site's Terms of Use. Read our full Data Protection Policy here.

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