3,104 Retail Management jobs in South Africa

General Manager - Retail Property Management

Join to apply for the General Manager - Retail Property Management role at Excellerate JHI

We are seeking a General Manager to ensure the overall effective management and development of specific property assets, including the achievement of specified growth and profitability objectives and management of subordinates and property teams. The role will provide input and execute the property strategies related to the specific property and be responsible across all centre operations, such as retail space management, marketing, leasing, health and safety, and maintenance.

• 8 Years of Property Relevant experience
• Commerce/Property qualification
• General property administration
• Commercial/Property law knowledge
• General Accounting knowledge
• Operations/Facilities Management
• Sector‑specific knowledge of commercial, industrial, and retail property fundamentals

• Formulate a strategic plan for the property and recommend re‑engineering, streamlining, and risk balancing to the Portfolio Executive.
• Improve the property (upgrades, renovations, development) to achieve its maximum potential.
• Conduct an annual risk and exposure analysis and review of current and potential risks.
• Conduct a monthly performance analysis of the property against budgets and relevant industry benchmarks.
• Utilize market research and market intelligence to deliver on the marketing strategy, including target market identification, tenant mix compilation, and tenant procurement.
• Control capital expenditure for refurbishments and improvements to the property.
• Build and maintain relationships with tenants and prospective users of the property.
• Align, interpret, and implement the actual output of property and lease administration and operational functions with business operations expectations.
• Ensure that property and lease administration is well administered.
• Ensure the effective management of tenant accounts and resolution of related issues with stakeholders and functional areas.
• Assess staff functions within the respective functional areas and conduct regular performance reviews, effectively managing all reporting staff.

Seniority level: Director

Employment type: Full‑time

Job function: Sales and Business Development

JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

General Manager - Retail Property Management

Location: Durban, KwaZulu-Natal, South Africa

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

We are seeking a General Manager to ensure the overall effective management and development of specific property assets, including the achievement of specified growth and profitability objectives and management of subordinates and property teams. The role involves providing input and executing the property strategies related to the specific property, responsible across all centre operations such as, but not limited to, retail space management, marketing, leasing, health and safety, and maintenance.

• 5 Years of Property Relevant experience
• Commerce/Property qualification
• General property administration
• Commercial/Property law
• General Accounting
• Operations/Facilities Management
• Sector-specific knowledge of commercial/ industrial/retail property fundamentals

• Optimize tenant mixes and rental collections in the portfolio
• Maximize Net Property Income in buildings under managed cluster/portfolio through:
  • Reduced Operating Expenses
  • Increased Income
  • Improve utility management
• Complete budgets and obtain approval from Client
• Improve Employee Satisfaction Survey Ratings
• Ensure appropriate performance management culture
• Diversity Management and Transformation
• Ensure proper adherence to corporate governance practices
• Ensure that annual business strategies are in place for Assets and monitor Application of Strategy
• Ensure that stakeholders are kept abreast of buildings’ status through monthly reporting on key property management indicators
• Drive approved marketing strategy and brand campaign
• Enhance marketing and branding profile of the complex
• Ensure that centre management implement day to day risk control
• Liaison with key stakeholders in the cluster of operations
• Ensure maintenance requirements are adhered to in line with standard operating manuals
• Ensure tenant installation process is timeous and within quality standard
• Ensure implementation of long term maintenance plan
• Ensure approved CAPEX projects are executed timeously

JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

Mid‑Senior level

Full‑time

Sales and Business Development

Who we are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

We are seeking a General Manager to ensure the overall effective management and development of specific property assets, including the achievement of specified growth and profitability objectives and management of subordinates and property teams. To provide input and execute the property strategies related to the specific property. Responsible across all centre operations such as but not limited to retail space management, marketing, leasing, health and safety and maintenance.

• 5 Years of Property Relevant experience
• Commerce/Property qualification
• General property administration
• Commercial/Property law
• General Accounting
• Operations/Facilities Management
• Sector-specific knowledge of commercial/ industrial/retail property fundamentals

• Optimize tenant mixes and rental collections in the portfolio
• Maximize Net Property Income in buildings under managed cluster/portfolio through:
  • Reduced Operating Expenses
  • Increased Income
  • Improve utility management
• Complete budgets and obtain approval from Client
• Improve Employee Satisfaction Survey Ratings
• Ensure appropriate performance management culture
• Diversity Management and Transformation
• Ensure proper adherence to corporate governance practices
• Ensure that annual business strategies are in place for Assets and monitor Application of Strategy
• Ensure that stakeholders are kept abreast of buildings’ status through monthly reporting on key property management indicators
• Drive approved marketing strategy and brand campaign
• Enhance marketing and branding profile of the complex
• Ensure that centre management implement day to day risk control
• Liaison with key stakeholders in the cluster of operations
• Ensure maintenance requirements are adhered to in line with standard operating manuals
• Ensure tenant installation process is timeous and within quality standard
• Ensure implementation of long term maintenance plan
• Ensure approved CAPEX projects are executed timeously

JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

To provide input and execute the property strategies related to the specific property. Responsible across all centre operations such as but not limited to retail space management, marketing, leasing, health and safety and maintenance.

What you will bring

• 5 Years of Property Relevant experience
• Commerce/Property qualification
• General property administration
• Commercial/Property law
• General Accounting
• Operations/Facilities Management
• Sector-specific knowledge of commercial/ industrial/retail property fundamentals

What you will be doing

• Optimize tenant mixes and rental collections in the portfolio
• Maximize Net Property Income in buildings under managed cluster/portfolio through:
  • Reduced Operating Expenses
  • Increased Income
  • Improve utility management
• Complete budgets and obtain approval from Client
• Improve Employee Satisfaction Survey Ratings
• Ensure appropriate performance management culture
• Diversity Management and Transformation
• Ensure proper adherence to corporate governance practices
• Ensure that annual business strategies are in place for Assets and monitor Application of Strategy
• Ensure that stakeholders are kept abreast of buildings status through monthly reporting on key property management indicators
• Drive approved marketing strategy and brand campaign
• Enhance marketing and branding profile of the complex
• Ensure that centre management implement day to day risk control
• Liaison with key stakeholders in the cluster of operations
• Ensure maintenance requirements are adhered to in line with standard operating manuals
• Ensure tenant installation process is timeous and within quality standard
• Ensure implementation of long term maintenance plan
• Ensure approved CAPEX projects are executed timeously

Who we are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

We are seeking a General Manager to ensure the overall effective management and development of specific property assets, including the achievement of specified growth and profitability objectives and management of subordinates and property teams. To provide input and execute the property strategies related to the specific property. Responsible across all centre operations such as but not limited to retail space management, marketing, leasing, health and safety and maintenance.

• 5 Years of Property Relevant experience
• Commerce/Property qualification
• General property administration
• Commercial/Property law
• General Accounting
• Operations/Facilities Management
• Sector-specific knowledge of commercial/ industrial/retail property fundamentals

• Optimize tenant mixes and rental collections in the portfolio
• Maximize Net Property Income in buildings under managed cluster/portfolio through:
  • Reduced Operating Expenses
  • Increased Income
  • Improve utility management
• Complete budgets and obtain approval from Client
• Improve Employee Satisfaction Survey Ratings
• Ensure appropriate performance management culture
• Diversity Management and Transformation
• Ensure proper adherence to corporate governance practices
• Ensure that annual business strategies are in place for Assets and monitor Application of Strategy
• Ensure that stakeholders are kept abreast of buildings’ status through monthly reporting on key property management indicators
• Drive approved marketing strategy and brand campaign
• Enhance marketing and branding profile of the complex
• Ensure that centre management implement day to day risk control
• Liaison with key stakeholders in the cluster of operations
• Ensure maintenance requirements are adhered to in line with standard operating manuals
• Ensure tenant installation process is timeous and within quality standard
• Ensure implementation of long term maintenance plan
• Ensure approved CAPEX projects are executed timeously

JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

Overview

WE’RE HIRING! | STORE MANAGEMENT POSITIONS

Location: The Precinct (Mushroom farm) Midrand – NEW STORE OPENING!

Company: Mambo’s Storage & Home

Are you ready to lead with energy, passion, and purpose? Mambo’s Storage & Home , South Africa’s favourite destination for all things home, is expanding! We are opening a brand-new store in Midrand and we’re looking for dynamic and experienced Store Managers and Assistant Managers to join our leadership team.

• Store Manager
• Assistant Store Manager
• Department Supervisors

• Proven retail management experience (homeware, lifestyle, or general merchandise preferred)
• Strong leadership skills with the ability to motivate and develop teams
• A passion for customer service and delivering exceptional in-store experiences
• Ability to manage inventory, merchandising, and store operations
• A hands-on approach and commitment to excellence
• Willingness to work flexible retail hours, including weekends and public holidays

• Drive store performance and sales targets
• Lead by example and inspire a customer-first culture
• Manage stock control, receiving, and visual merchandising
• Train, coach, and manage team members
• Ensure smooth daily operations and compliance with company standards

• Be part of an established, growing brand with over 25 stores nationwide
• Supportive leadership and growth opportunities
• Competitive salary and staff discounts
• Energetic, fast-paced work environment

Job title : General Manager - Retail Property Management - Bloemfontein

Job Location : Free State, Bloemfontein

Deadline : November 17, 2025

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We are seeking a General Manager to ensure the overall effective management and development of specific property assets, including the achievement of specified growth and profitability objectives and management of subordinates and property teams. To provide input and execute the property strategies related to the specific property. Responsible across all centre operations such as but not limited to retail space management, marketing, leasing, health and safety and maintenance.

• To formalise a strategic plan for the property and make recommendations to the Portfolio Executive regarding re-engineering, streamlining, and risk balancing for the property
• To improve the property (upgrades, renovations, development) to achieve its maximum potential;
• To conduct an annual risk and exposure analysis and review of current and potential risks;
• To conduct a monthly performance analysis of the property in terms of performance against budgets and relevant industry benchmarks.
• To utilise market research and market intelligence to deliver on the marketing strategy to include target market identification, compilation of tenant mix, and tenant procurement;
• To control capital expenditure for refurbishments and improvements to the property.
• To build and maintain relationships with tenants and prospective users of the property.
• To align, interpret, and implement the actual output of property and lease administration and operational functions with the output expected by business operations.
• To ensure that property and lease administration is well administered.
• To ensure the effective management of tenant accounts as it relates to the interaction with relevant stakeholders and functional areas, and the necessary resolution of relevant issues.
• To assess staff functions within the respective functional areas and conduct regular performance reviews, and effectively manage all reporting staff.

• 8 Years of Property Relevant experience
• Commerce / Property qualification
• General property administration
• Commercial / Property law knowledge
• General Accounting knowledge
• Operations / Facilities Management
• Sector-specific knowledge of commercial / industrial / retail property fundamentals

What you will be doing (see Responsibilities above)

Real Estate jobs

Hiring: Customer Service & Admin (Bilingual) — Helderberg Basin

Own the switchboard. Drive orders. Orchestrate events.

You'll:

• Capture same-day orders (zero errors)

• Invoice within 30 mins of confirmation

• Route calls in <10s & log every lead

• Coordinate trade shows/reseller days

Must-haves:

• English & Afrikaans
• Helderberg-based

• Fast, accurate admin & pro phone manner

• CRM/invoicing/Sheets confidence
• Driver's licence & transport

Nice-to-haves:
4x4/overlanding passion; event experience

To Apply (no generic CVs)

: Please use the below link for more details on how to apply.
Applications will only be considered when the instructions have been followed.

Overview

We are seeking highly motivated Customer Service & Sales Specialists with proven experience in both delivering exceptional client support and driving sales results. This is a fast-paced, performance-driven environment where your communication skills, professionalism, and ability to connect with customers will directly impact success.

Key Responsibilities:

Client Engagement

• Handle inbound and outbound calls with professionalism, confidence, and energy.
• Drive sales performance by identifying opportunities, upselling, and closing with impact.
• Improve client service experience, create engaged clients, and facilitate organic growth
• Deliver outstanding customer service by addressing client needs, resolving concerns, and ensuring a positive customer journey.
• Ensure follow up and follow through on all client queries
• Identify any potential errors or obstacles that may arise which might impact client experience,
• Display leadership through your actions by accepting responsibility for daily deliverables and ensuring turnaround times are achieved.
• Maintain forward thinking and proactiveness by taking ownership of every interaction with the client and managing the clients queries from end-to-end
• Lead Management: Handle new case leads from sources such as social media and word-of-mouth.
• Case Creation: Create new case files by capturing essential client details, including name, phone number, and email.
• Client Communication: Manage initial calls through an automated dialer system, ensuring all interactions are professional and timely.
• Scripted Communication: Read the Welcome Script to clients who are interested in proceeding with case creation.
• Consistently achieve performance targets for both quality and sales metrics.
• Work collaboratively within a team while demonstrating personal accountability for results.

Client Verification

• Information Gathering: Collect additional client data on medical conditions, addresses, and financial background
• Agreement Management: Send agreements to clients via crm, confirm receipt, and track signed agreements.
• Data Entry: Update communication logs with call outcomes, reasons for non-continuation, and any additional case details.
• Maintain accurate customer records and ensure compliance with all processes and policies.
• Case Disposition: Disposition calls appropriately based on the client's responses
• Special Cases Handling: Manage interactions for clients with sponsors or minors, ensuring all necessary data is collected and agreements are signed.
• Quality Assurance: Follow quality control measures to ensure accuracy and adherence to procedures during client interactions and case creation.
• Technical Proficiency: Familiarity with using automated dialers (e.g., Vicidial), customer relationship management (CRM) systems, and basic office software.
• Team Collaboration: Willingness to work closely with the Welcome Team Lead and other departments to ensure the smooth handling of cases.

Experience & Qualifications

• Proven track record in both customer service and sales environment
• Must have no less than 12 months customer service experience and 6 months sales experience
• Must be currently active on a dialer or have recent direct face-to-face customer engagement experience (retail, in-person sales, or service)
• Strong communication skills with a voice that sounds incredible over the phone—clear, confident, engaging, and persuasive
• Demonstrated drive, resilience, and hunger to achieve targets
• Ability to adapt quickly, handle objections, and maintain professionalism under pressure
• International customer service experience. (Advantageous)
• Ability to work shifts from 3pm - 3am

We want customer-first specialists who truly care about client needs, can handle conversations with confidence, and are willing to go the extra mile. Sales skills are an advantage, but your service quality, professionalism, and voice presence are what will make you stand out