1,018 Retail Management jobs in South Africa

WE’RE HIRING! | STORE MANAGEMENT POSITIONS
Location: The Precinct (Mushroom farm) Midrand – NEW STORE OPENING!
Company: Mambo’s Storage & Home

Are you ready to lead with energy, passion, and purpose? Mambo’s Storage & Home , South Africa’s favourite destination for all things home, is expanding! We are opening a brand-new store in Midrand and we’re looking for dynamic and experienced Store Managers and Assistant Managers to join our leadership team.

Available Positions:

• Store Manager
• Assistant Store Manager
• Department Supervisors

What We’re Looking For:

• Proven retail management experience (homeware, lifestyle, or general merchandise preferred)
• Strong leadership skills with the ability to motivate and develop teams
• A passion for customer service and delivering exceptional in-store experiences
• Ability to manage inventory, merchandising, and store operations
• A hands-on approach and commitment to excellence
• Willingness to work flexible retail hours, including weekends and public holidays

Key Responsibilities:

• Drive store performance and sales targets
• Lead by example and inspire a customer-first culture
• Manage stock control, receiving, and visual merchandising
• Train, coach, and manage team members
• Ensure smooth daily operations and compliance with company standards

Why Join Mambo’s?

• Be part of an established, growing brand with over 25 stores nationwide
• Supportive leadership and growth opportunities
• Competitive salary and staff discounts
• Energetic, fast-paced work environment

Role summary:

Our client is a well-established and reputable boutique Asset Management company which has done very well in recent years in terms of their approach to investing and the performance of their funds that are typically geared towards the retail market. They are now looking for an astute business development professional and client-oriented individual who is keen to use their technical skills and knowledge of financial markets to promote the company’s product range amongst the IFA networks and build and maintain solid client relationships based on superior investment performance and trust.

Duties and Responsibilities:

1. Client visits including presentations to groups of clients and broker networks, sometimes accompanied by an investment manager – servicing a client base situated in Cape Town as well as outlying areas (Boland, Eastern Cape, South Cape).
2. Preparation of regular communication to clients including reporting and explanation of performance.
3. Growing assets from new clients and existing clients, identifying new avenues for business.
4. Communication and management of client accounts – starting with a client base of varying sizes and growing over time.
5. Pro-actively analyse client’s businesses to determine suitability of company funds for their requirements.
6. Keep abreast of industry and competitor trends as well as investment markets so as to be able to engage clients on current topics.
7. Must be in a position to discuss financial planning concepts with clients.
8. Maintain and constantly update client database through effective use of Sales Logix.

To apply for this role please send your CV and supporting documentation to , alternatively call for a confidential conversation.

• Manage day-to-day lodge operations, including guest services, housekeeping, F&B, and maintenance.
• Lead, train, and motivate the lodge team to deliver exceptional hospitality.
• Maintain high standards of service, quality, and safety throughout the lodge.
• Develop and implement sales strategies to maximise occupancy and revenue.
• Build and maintain strong relationships with guests, travel partners, and key clients.
• Monitor budgets, control costs, and optimise resource utilisation.
• Ensure compliance with health, safety, and brand standards.

• Matric; Hospitality qualification preferred.
• Minimum 5 years experience in lodge management or similar luxury hospitality role.
• Proven sales management experience is a strong advantage.
• Strong leadership, communication, and organisational skills.
• Ability to multitask and perform under pressure.
• Valid RSA ID and Drivers Licence required.

Join to apply for the IL-Marion Sales Management Trainee (HEAR FROM OUR AGENTS!) role at American Senior Benefits .

At American Senior Benefits, we are dedicated to serving those in need of insurance, especially seniors. We are proudly independent, answering only to our clients. The choices they make are key life decisions, and we work every day to help them find the right solutions at affordable prices. Our work is important, personal, and precise. Every time we help a customer decide what’s right for them, it makes them—and our organization—stronger.

Offering a hybrid business model—because a custom solution fits better, a vast product portfolio from best-in-class carriers, and enjoying rapid growth and success in 175 nationwide locations, we are ready to help America's seniors.

• Conduct initial client interviews to assess needs and explain insurance options.
• Perform field underwriting with integrity.
• Ensure all forms are completed and submitted accurately.
• Arrange payment methods with clients.
• Follow up on claims filed by clients.
• Process insurance policy requests.
• Maintain regular follow-up with clients for ongoing support.
• Support team members in achieving KPIs.
• Become a subject matter expert in senior insurance solutions.
• Follow guidelines and training to recruit and train insurance professionals.
• Maintain a competitive, inclusive, and engaging work environment.

• Competitive drive and a winning mentality.
• Strong work ethic and grit.
• Excellent communication skills.
• Ability to adapt and learn quickly.
• Availability to start within 6 weeks.
• Previous leadership experience is a plus.

Compensation ranges from USD $50,000 to USD $100,000 per year. The seniority level is internship, and the employment type is full-time. The role falls under the 'Other' job function within the Insurance industry.

Referrals can increase your chances of interviewing at American Senior Benefits. Get notified about new jobs in Creal Springs, IL.

Unique structure requires a bespoke skill set.

Owning and managing rural and township shopping centres throughout South Africa, our client has set up their asset management differently. Whilst each shopping centre enjoys the full attention of an on-site Centre Manager, all other functions are centralised within their Gauteng office, including marketing, leasing, accounts, administration and operations. Each of the 3 Operations Managers are responsible for a portfolio of properties in terms of budgeting, reporting, project management and day-to-day maintenance, with the Center Managers reporting to them. Presently, they have a vacancy in their operations team to look after 10 sites (initially) which form their "coastal portfolio” and which reports directly to the Head of Group Operations. New assets are continuously added to the management portfolio and Operations Managers are expected to onboard these new assets from time to time. New assets are added either through acquisitions and / or through their development pipeline. Whilst you can expect all the standard duties that fall to Facilities Managers, including running all OpEx and CapEx budgets as well as projects, soft service management ,etc. You will also work closely with the various departments at the head office to ensure that your sites are smooth running, fully tenanted, secure, and hygienic experiences for tenants and shoppers alike. Although not reporting on income, you will ultimately be responsible for the income’s sustainability via ongoing relationship management with subcontractors and staff at your assigned malls.

This is a highly mobile position where you will be provided with a company car and cell phone and spend considerable time on the road visiting each site. Based as they are in rural or township areas, and utilizing local expertise for all services, each mall will cater to a unique community and have different service providers rather than running large service agreements.

An energetic person with a relevant degree and a minimum of seven years' experience will be well-positioned to manage not only the technical aspects of these malls but also the human element. This will include up-skilling local partners, dispute resolution and ongoing engagement with local community leaders, groups and stakeholders. It would suit someone who can communicate at a wide range of levels, and always leaves the other party with a ‘good taste’ in their mouth. Administrative support is provided, but with such a large number of service providers to work with, your planning, administration and IT skills need to be world-class.

Please apply if you are a technical individual who has the EQ to handle complex problem-solving involving multiple stakeholders and personality types.

CHOMMIES City of Cape Town, Western Cape, South Africa

CHOMMIES City of Cape Town, Western Cape, South Africa

Get AI-powered advice on this job and more exclusive features.

We are looking for an exceptional Retail Operations Manager to oversee operations at our Chommies HQ store and our market store at Oranjezicht Farmers Market. The ideal candidate will embody the Chommies brand, have a strong passion for design and dogs, and have the strategic, creative, and human-centred skills to ensure our stores, and the people within them,thrive.

Key Responsibilities:

Stock Control

Manage inventory across both stores using Dear (Cin7), ensuring accurate stock levels and timely restocking of best-sellers. Optimise product displays by analysing stock movement and customer preferences.

Staff Management

Recruit, train, and manage permanent and casual staff to maintain a high standard of customer service. Schedule shifts and oversee performance, fostering a collaborative and motivated team environment.

HR & People Support

Act as the primary HR contact for the retail team. Handle onboarding, performance reviews, leave management, and day-to-day people queries with discretion and care. Support a positive workplace culture grounded in mutual respect, accountability, and Chommies’ values. Liaise with the management team on policies, staffing needs, and conflict resolution where needed.

Create appealing and on-brand displays that showcase our products and reflect the Chommies aesthetic. Adapt displays strategically based on seasons, trends, and customer demand.

Customer Care Oversight

Supervise the Customer Care Manager to ensure seamless customer experiences, handling escalated queries or issues with tact and efficiency.

Strategic Thinking

Use sales data to identify best-sellers and develop strategies to increase their sales. Decide when to showcase key items or hold back inventory for strategic launches or promotions.

Creative Store Experience

Innovate and implement ideas to improve the in-store customer experience, from layout design to events that engage our dog-loving clientele.

Etiquette and Brand Presentation

Represent Chommies with professionalism and style, maintaining a polished, approachable demeanor and ensuring staff do the same.

Community Engagement

Build strong relationships with regular customers and the local community, embodying Chommies’ ethos of connection and care.

Design Orientation

Leverage your understanding of design to curate store offerings and ensure alignment with Chommies’ creative vision.

Requirements:

• Proficient in Dear (Cin7) or similar inventory management software.
• Demonstrated experience in retail management, including staff and stock oversight.
• Strong visual merchandising skills and an eye for design.
• Strategic thinker with the ability to analyse sales data and optimise product placement.
• Presentable, polished, and aligned with Chommies’ brand values.
• Creative problem-solver with the ability to enhance the store experience.
• Excellent interpersonal and leadership skills, with a passion for developing staff.
• Confident handling HR responsibilities with empathy, fairness, and confidentiality.
• Dog lover, with an understanding of our customer base and product range.
• Knowledge of retail trends and best practices, with an ability to innovate.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Retail Apparel and Fashion

Referrals increase your chances of interviewing at CHOMMIES by 2x

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• Define and implement brand strategies across all outlets.
• Support marketing initiatives both nationally and locally.
• Assist store teams with marketing compliance and local promotions.
• Leverage digital channels (social media, SEO, paid ads) to build visibility.
  KPIs: Brand awareness metrics, ROMI, CAC vs LTV, digital engagement rates.

• Set and monitor sales targets per store.
• Analyze sales data to identify growth opportunities.
• Implement sales initiatives and coach teams for performance improvement.
• Collaborate with marketing to drive localized promotions.
  KPIs: Sales vs target, YoY growth, sales/m², conversion rate.

• Ensure all stores operate efficiently and according to SOPs.
• Conduct audits and identify areas for operational improvement.
• Oversee inventory and cash handling procedures.
  KPIs: Audit compliance, shrinkage rate, SOP adherence.

• Standardize and enforce customer service policies.
• Monitor feedback, resolve complaints, and improve engagement.
• Implement training for service excellence.
  KPIs: NPS, CSAT, resolution rate, customer retention.

• Recruit, develop, and retain store managers and key staff.
• Conduct appraisals and facilitate growth plans.
• Promote a high-performance, collaborative culture.
  KPIs: Staff turnover, internal promotions, training completion.

• Ensure all stores adhere to visual standards and display guidelines.
• Oversee seasonal setups and product presentation.
• Train staff on merchandising practices.
  KPIs: Brand compliance, merchandising audit score, campaign rollout success.

• Prepare and manage budgets at store and regional level.
• Monitor expenses and profitability.
• Identify and implement cost-saving initiatives.
  KPIs: Profit margin per store, cost/m², budget variance, ROI on promotions.

• Ensure compliance with legal, health, and safety standards.
• Conduct audits and train staff on protocols and emergency procedures.
• Manage incident reporting and corrective action plans.
  KPIs: Audit pass rate, number of incidents, time to resolve, safety training rate.

• Support expansion through feasibility studies, market analysis, and new store launches.
• Align regional operations with national business strategy.
• Oversee operational readiness of new stores.
  KPIs: Store opening success, market share growth, ROI on new stores.

• Bachelor's degree or diploma in Business Administration, Retail Management, Marketing, or a related field.

• Minimum of 6 years in a senior retail operations or multi-store management role.
• Prior experience in franchise management (as franchisee or franchisor) is advantageous.
• Experience in the FMCG or automotive retail sector is highly desirable.

• Strong leadership and team development skills
• Excellent analytical and problem-solving abilities
• Financial acumen with budgeting and forecasting expertise
• Customer-focused mindset
• Proficient in digital tools, retail systems, and MS Office
• Ability to manage multiple locations and adapt in a dynamic environment
• Exceptional communication and organizational skills