1,551 Retail Management jobs in South Africa

WE’RE HIRING! | STORE MANAGEMENT POSITIONS
Location: The Precinct (Mushroom farm) Midrand – NEW STORE OPENING!
Company: Mambo’s Storage & Home

Are you ready to lead with energy, passion, and purpose? Mambo’s Storage & Home , South Africa’s favourite destination for all things home, is expanding! We are opening a brand-new store in Midrand and we’re looking for dynamic and experienced Store Managers and Assistant Managers to join our leadership team.

Available Positions:

• Store Manager
• Assistant Store Manager
• Department Supervisors

What We’re Looking For:

• Proven retail management experience (homeware, lifestyle, or general merchandise preferred)
• Strong leadership skills with the ability to motivate and develop teams
• A passion for customer service and delivering exceptional in-store experiences
• Ability to manage inventory, merchandising, and store operations
• A hands-on approach and commitment to excellence
• Willingness to work flexible retail hours, including weekends and public holidays

Key Responsibilities:

• Drive store performance and sales targets
• Lead by example and inspire a customer-first culture
• Manage stock control, receiving, and visual merchandising
• Train, coach, and manage team members
• Ensure smooth daily operations and compliance with company standards

Why Join Mambo’s?

• Be part of an established, growing brand with over 25 stores nationwide
• Supportive leadership and growth opportunities
• Competitive salary and staff discounts
• Energetic, fast-paced work environment

Overview

WE’RE HIRING! | STORE MANAGEMENT POSITIONS

Location: The Precinct (Mushroom farm) Midrand – NEW STORE OPENING!

Company: Mambo’s Storage & Home

Are you ready to lead with energy, passion, and purpose? Mambo’s Storage & Home , South Africa’s favourite destination for all things home, is expanding! We are opening a brand-new store in Midrand and we’re looking for dynamic and experienced Store Managers and Assistant Managers to join our leadership team.

• Store Manager
• Assistant Store Manager
• Department Supervisors

• Proven retail management experience (homeware, lifestyle, or general merchandise preferred)
• Strong leadership skills with the ability to motivate and develop teams
• A passion for customer service and delivering exceptional in-store experiences
• Ability to manage inventory, merchandising, and store operations
• A hands-on approach and commitment to excellence
• Willingness to work flexible retail hours, including weekends and public holidays

• Drive store performance and sales targets
• Lead by example and inspire a customer-first culture
• Manage stock control, receiving, and visual merchandising
• Train, coach, and manage team members
• Ensure smooth daily operations and compliance with company standards

• Be part of an established, growing brand with over 25 stores nationwide
• Supportive leadership and growth opportunities
• Competitive salary and staff discounts
• Energetic, fast-paced work environment

About the Role:

We are seeking a highly motivated and experienced Operations Lead to join our dynamic team in South Africa. This role will play a pivotal role in driving operational excellence within our client-facing campaign execution work. You will lead a team overseeing day-to-day campaign management, media execution, creative execution, and campaign reporting for brands on behalf of our retail clients.

Key Responsibilities and Deliverables:

• Campaign Management: Propose, document, govern, and improve end-to-end campaign implementation processes. Manage third parties and media partners, troubleshoot delivery issues, and ensure bookings and artwork adhere to guidelines.


• Stakeholder Management & Collaboration: Collaborate with media proposition, insights, and platforms teams to integrate new media and ensure operational efficiencies. Provide clear visibility to the Client Partner and Senior Leadership Team. Build and maintain strong client relationships, serving as a trusted advisor, and delivering excellent client service to encourage growth and satisfaction. Oversee issue resolution proactively.


• Team Leadership: Manage and coach a team of Campaign Managers/Executives. Drive a process-led culture, act as an inspirational leader, and foster a culture of collaboration, innovation, and continuous improvement.

Minimum Qualifications:

• Degree level qualification

Minimum Experience:

• Solid experience within retail media campaign management & execution (either on retailer or agency side)


• Line management experience

Knowledge, Skills & Abilities:

• Familiarity and understanding of retail media, media platforms, and media planning.

Unique structure requires a bespoke skill set.

Owning and managing rural and township shopping centres throughout South Africa, our client has set up their asset management differently. Whilst each shopping centre enjoys the full attention of an on-site Centre Manager, all other functions are centralised within their Gauteng office, including marketing, leasing, accounts, administration and operations. Each of the 3 Operations Managers are responsible for a portfolio of properties in terms of budgeting, reporting, project management and day-to-day maintenance, with the Center Managers reporting to them. Presently, they have a vacancy in their operations team to look after 10 sites (initially) which form their "coastal portfolio” and which reports directly to the Head of Group Operations. New assets are continuously added to the management portfolio and Operations Managers are expected to onboard these new assets from time to time. New assets are added either through acquisitions and / or through their development pipeline. Whilst you can expect all the standard duties that fall to Facilities Managers, including running all OpEx and CapEx budgets as well as projects, soft service management ,etc. You will also work closely with the various departments at the head office to ensure that your sites are smooth running, fully tenanted, secure, and hygienic experiences for tenants and shoppers alike. Although not reporting on income, you will ultimately be responsible for the income’s sustainability via ongoing relationship management with subcontractors and staff at your assigned malls.

This is a highly mobile position where you will be provided with a company car and cell phone and spend considerable time on the road visiting each site. Based as they are in rural or township areas, and utilizing local expertise for all services, each mall will cater to a unique community and have different service providers rather than running large service agreements.

An energetic person with a relevant degree and a minimum of seven years' experience will be well-positioned to manage not only the technical aspects of these malls but also the human element. This will include up-skilling local partners, dispute resolution and ongoing engagement with local community leaders, groups and stakeholders. It would suit someone who can communicate at a wide range of levels, and always leaves the other party with a ‘good taste’ in their mouth. Administrative support is provided, but with such a large number of service providers to work with, your planning, administration and IT skills need to be world-class.

Please apply if you are a technical individual who has the EQ to handle complex problem-solving involving multiple stakeholders and personality types.

About Allan Gray

Allan Gray is Africa’s largest privately-owned investment management company, managing more than R500bn of assets. We are focused on generating long-term wealth for our clients, who include individuals, retirement funds, insurers, trusts, companies and foundations. They invest through our focused range of unit trusts, retirement products and life insurance investment pools or in segregated portfolios across both the Institutional and Retail business. Our headquarters are in Cape Town, with additional offices across South Africa, as well as in Guernsey, Namibia and Botswana.

Why should you consider Allan Gray?

Our steadfast commitment to long-term investing extends to our people, our greatest assets. You will spend your days doing meaningful work and engaging with smart, inspiring colleagues. Growth is an essential part of your journey at Allan Gray, and leaders are accessible to help you develop your skills and set you up for success. Your physical and mental well-being are priorities, and access to services to support you in these areas are provided.

The position is within the Retail Operations division, an area responsible for processing transactions from clients and independent financial advisers, as well as providing administrative support for the firm’s retail investment offering.

The purpose of the role is to ensure the high service standard at Allan Gray is maintained through building strong client relationships and delivering excellent client service to our clients and independent financial advisers. You will be responsible for ensuring all incoming instructions are responded to and processed and any pending instructions are followed up on. You will report to a team leader, which requires you to work actively within a team but also independently.

• Checking and accurately processing all incoming or pending instructions. These include:
• New business transactions, e.g. opening a new investment account
• Existing business transactions, e.g. where a client adds or withdraws money or makes changes to their investment
• Providing clients and advisers with a superior level of client service through call and email communications, e.g. responding on time and diligently to all requests from clients, advisers and internal business teams
• Maintaining accurate record-keeping on internal systems of all interactions with clients and advisers
• Knowledge of various legislative requirements relating to investment products
• Supporting members of your team and the team leader, e.g. assisting with technical queries, workflow and processes

• Relevant business degree and/or job-related experience
• Sound knowledge of the life insurance industry (including pension funds) and/or the unit trust industry would be an advantage

• Accuracy and attention to detail
• Excellent time management skills
• Excellent problem-solving skills
• Client-focused with strong verbal and written communication skills
• Self-motivated and agile with the ability to function well under pressure
• Intermediate computer literacy skills in Microsoft Word or Excel

The Silo Office, Cape Town.

KEY TASKS AND RESPONSIBILITIES

• Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail fuel sites to ensure smooth, safe, and compliant operations.
• Support and manage the Retail Support Officer to deliver outstanding performance.
• Monitor and analyse sales, margin, and volume performance across all sites. Identify underperforming retail sites and implement corrective action plans.
• Translate the Retail Directors strategic objectives into operational plans and guide Area Managers in execution.
• Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ)standards. Conduct regular audits and follow-ups.
• Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.
• Provide leadership and support to Area Managers, helping them grow their capabilities.
• Promote accountability and alignment with company values.
• Identify and implement operational efficiencies and cost-saving initiatives across the network.
• Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
• Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.

• Bachelors degree in business management, Retail, Operations, or a related field (preferred)
• 5+ years in a retail operations role, preferably within the fuel or FMCG sectors
• Experience managing multi-site operations
• Strong people management and stakeholder engagement skills

• Strategic thinking and execution
• Leadership and team development
• Analytical and financial acumen
• Strong understanding of retail operations and customer service
• Excellent communication and interpersonal skills
• Ability to work across diverse geographic areas

• Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail fuel sites to ensure smooth, safe, and compliant operations.
• Support and manage the Retail Support Officer to deliver outstanding performance.
• Monitor and analyse sales, margin, and volume performance across all sites. Identify underperforming retail sites and implement corrective action plans.
• Translate the Retail Directors strategic objectives into operational plans and guide Area Managers in execution.
• Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ)standards. Conduct regular audits and follow-ups.
• Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.
• Provide leadership and support to Area Managers, helping them grow their capabilities.
• Promote accountability and alignment with company values.
• Identify and implement operational efficiencies and cost-saving initiatives across the network.
• Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
• Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.

• Bachelors degree in business management, Retail, Operations, or a related field (preferred)
• 5+ years in a retail operations role, preferably within the fuel or FMCG sectors
• Experience managing multi-site operations
• Strong people management and stakeholder engagement skills

• Strategic thinking and execution
• Leadership and team development
• Analytical and financial acumen
• Strong understanding of retail operations and customer service
• Excellent communication and interpersonal skills
• Ability to work across diverse geographic areas

Gauteng | National Travel | On-Site | Strategic Successor Role

Ready to lead a national retail footprint and be groomed for executive leadership?

We are looking for a dynamic and experienced National Retail Operations Manager who thrives in fast-paced environments and leads from the front. This is a rare opportunity to step into a key leadership role that not only drives daily retail operations but is also positioned as the second-in-command to the Chief Retail Officer with a clear path toward future Head of Retail leadership.

You will take full ownership of operational performance across all stores, ensuring excellence in execution, customer experience, compliance, and team development. From managing Area Managers to rolling up your sleeves in-store, you will be central to translating high-level strategy into operational success.

What you will do :

• Drive retail operations across all stores nationally
• Coach and support Area Managers and store teams
• Lead SOP implementation, shrinkage management, and compliance
• Oversee lease portfolio and support commercial negotiations
• Project manage new store launches and refurbishments
• Partner with HR, Finance, Planning, and other key departments
• Provide data-driven insights to executive leadership

What we are looking for :

• 8 to 10 years of senior multi-site retail leadership experience
• Strong lease management, compliance, and stakeholder skills
• Proven ability to lead from the ground and inspire excellence
• Bachelors Degree required; postgraduate advantageous
• Willingness to travel and work flexibly

This is not a desk-bound role it is for a hands-on, resilient leader who excels at balancing operational urgency with long-term planning.

This is your chance to take your national retail experience to the next level and step into a business-critical leadership role.

Apply now and lead the way!