556 Sales jobs in Durban

The Direct Sales – Base Administrator will report to the Regional Admin Supervisor by handling a range of administrative duties to ensure smooth and efficient operations.

This role involves maintaining accurate records, managing communications, and assisting with various administrative tasks as required.

Working hours: Monday to Friday (standard office hours) and Saturday & Sunday (on a rotational basis).

Duties and Responsibilities:

• Reports and Dashboards
  • Managing daily, weekly, and/or monthly reports that show the effectiveness of the various business units.
  • Distributing said reports in the form of dashboards to the relevant Agent/Sales Manager.
  • Kazang Retentions Worksheets – Device drop-offs
  • Using reports to identify devices that stop trading.
  • Escalating these to the relevant sales executive/agent.
  • Ensure that any issues related to this are resolved satisfactorily by escalating to the relevant department head.
• General Sales Administration
  • Completes various admin tasks.
  • Base Administration Responsibilities.
  • Device orders & Allocations
• Stock Take.
  • Any ad-hoc administration as required by the company.
  • Does ad-hoc support work for the Regional Manager.
  • Work weekends where necessary.

Requirements:

In order to be considered for this position, the following requirements must be met:

• Matric/Grade 12.
• 3 – 5 years of administrative experience.
• Experience in working with Data.
• Must know about a CRM Systems – CR, Freshdesk.

Technical Competencies:

• Computer literacy – MS Office suite.
• Advance Excel – preferred.

Behavioural Competencies:

• Time Management & Multitasking – juggling multiple priorities, meeting deadlines, adapting under pressure.
• Communication – clear written and verbal expression; active listening; adapting to stakeholder needs.
• Customer Service Orientation – courteous, professional interactions; anticipating needs; resolving issues efficiently.
• Attention to Detail & Critical Thinking – accurate, precise work; spotting errors; evaluating and solving problems thoughtfully.
• Problem‑Solving & Resourcefulness – identifying challenges; generating solutions independently when needed.
• Adaptability & Flexibility – handling shifting priorities or unexpected tasks with composure and creativity.

• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients
• Promotional or new product upsell/cross sell/service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
• Sign-up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
• Maintain professional and technical knowledge through ongoing self and shared learning.
  
  

• Completed Matric
  
  

• Minimum 3 year’s Field/Outbound Sales experience.
• Previous exposure working within merchant services or banking sector is advantageous.
• Excellent communication skills both verbal and written.
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
• FICA training advantageous.
• Valid driver’s license and own reliable transport is essential.
  
  

• Proven track record delivering on sales targets and successfully dealing with customer relationships.
• Advanced knowledge of Sales funnel & pipeline management.
  
  

• Work in a high-growth company with tangible results you're accountable for.
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
• Visionary leadership.
• Seize the opportunity for study leave.
• Access to on-demand learning at your fingertips.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.