1,052 Retail Manager jobs in South Africa

TWK Agri has the following vacancy available: Retail Manager within the Trade Division at Kokstad, KwaZulu-Natal.

Job Summary
This role involves managing all aspects of the store to ensure smooth operations, optimal stock control, and adherence to company policies and budgets. The Retail Manager will drive sales and profitability while leading the team, maintaining high customer service standards, and implementing effective merchandising and marketing strategies.

Responsibilities and Duties

• Responsibility and accountability of all aspects of the store
• Key operational performance assessment
• General administration
• Manage shrinkage and control stock takes
• POS process management
• HR/IR management
• Process improvement
• Operational planning
• Customer care (incorporating the brand)
• Merchandising principles and marketing implementation
• Operations policy and procedure
• Ensure that sales and all expenses are in line with budget
• Ensure that stock indicators are in line with company benchmarks
• Store profit

Qualifications and Skills

• Matric / Grade 12
• Computer literate
• Relevant degree / diploma / Higher Certificate
• At least 5 years’ experience in the Retail Sector
• Experience within the agricultural environment (advantageous)
• Above average knowledge of management principles
• Planning, leadership and organising skills
• Interpersonal and communication skills
• Assertive and analytical thinker
• Ability to train and develop employees
• Ability to work independently and effectively in a pressurised environment
• High attention to detail

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SUMMARY:

Retail Store Manager in Secunda, Mpumalanga

Recruiter:

Eskort

Job Ref:

Ire00081/JR

Date posted:

Monday, July 14, 2025

Location:

Secunda, South Africa

SUMMARY:

Retail Store Manager in Secunda, Mpumalanga

JOB PURPOSE:

To provide an oversight and leading all operations of the store in ensuring that the store functions smoothly while optimizing profits.

The role will promote and increase customer traffic to the store by improving customer satisfaction levels and ensuring stock availability to customers at all times.

POSITION INFO:

Qualifications

JOB ROLE REQUIREMENTS

Grade 12

Diploma/Degree in Retail or Business or related qualification will be advantageous

Experience

Minimum of 5 years’ experience working in a retail environment, ideally in a managerial or leadership level.

Knowledge Required

Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.

Knowledge of stock management systems like ERP, Meat Matrix, e.t.c.

Knowledge and understanding of FMCG environment and related legislation.

Management of perishable products with short shelf life especially in meat industry.

Understanding of retail consumer behaviour and purchasing trends.

Understanding of the retail and meat market.

Skills Required

English Proficiency (read, write and speak). Excellent verbal and written communication skills.

Proficient in MS Office Suite.

Demonstratable Analytical Skills.

Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.

Excellent interpersonal skills and ability to communicate effectively.

Exceptional customer service and people management skills.

Energetic and self-starter.

KEY PERFORMANCE AREAS (KPA’S)

JOB ACTIVITIES

• Stock Management
  
  

• Housekeeping
  
  

• Employee Management
  
  

• Store Organisation
  
  

• Cash Management
  
  

• Customer Service
  
  

• System Administration Manage staff clockings via ERS. Maintan and understand the system Meat Matrix. Manage and maintain CCTV cameras. Ensure availability of physical security guards in store. Manage the alarm system internally.
  
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Advertising Services

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• Grade 12 (Requirement)
• Diploma/Degree in Retail or Business or related qualification will be advantageous

• Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

• Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
• Knowledge of stock management systems like ERP, Meat matrix, etc.
• Knowledge and understanding of the FMCG environment and related legislation
• Management of perishable products with short shelf life especially in meat industry
• - Basic Understanding of retail consumer behaviour and purchasing trends
• Basic Understanding of the retail and meat market

• Excellent verbal and written communication skills.
• Proficient in MS Office Suite
• Analytical skills
• Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems
• Excellent interpersonal skills and ability to communicate effectively
• Exceptional customer service and people management skills
• Energetic and self-starter

Main Job Function:

We’re looking for a proactive and performance-driven Retail Manager to lead operations at our showroom and retail hub. You’ll manage a team, drive customer engagement, and ensure the end-to-end car buying experience is smooth, trustworthy, and aligned with the Weelee brand. This role is perfect for someone with a passion for customer service, cars, and team leadership.

Key Responsibilities:

• Lead all daily operations at the retail/showroom level, ensuring a seamless customer experience.
• Supervise and coach a team of sales executives, admin staff, and delivery coordinators.
• Drive sales performance and meet monthly sales and customer satisfaction targets.
• Ensure compliance with vehicle presentation, pricing standards, and inventory readiness.
• Resolve customer queries and complaints with professionalism and care.
• Collaborate with marketing, logistics, and procurement teams to align on stock, campaigns, and events.
• Monitor KPIs (e.g., sales volumes, test drives, lead conversion rates) and take action on performance trends.
• Ensure proper documentation, vehicle handovers, and delivery processes are followed.
• Maintain a clean, safe, and welcoming environment for all customers and staff.
• Stay up to date with used car market trends, competitor activity, and pricing strategies.

Job Requirements:

• 3+ years of experience in retail management, preferably in automotive, tech, or fast-paced retail environments.
• Strong leadership and team management skills with a hands-on approach.
• Excellent communication, negotiation, and customer service abilities.
• Data-driven mindset with experience working with CRM, sales dashboards, and inventory tools.
• Knowledge of used car retail or vehicle sales processes is a strong advantage.
• A passion for cars and the automotive industry.
• Valid driver’s license (essential).

What We Offer:

• Competitive salary with sales incentives.
• Dynamic, fast-growing company with opportunities to advance.
• A supportive team culture focused on innovation and trust.
• The chance to be part of transforming how South Africans buy and sell cars.

TWK Agri has the following vacancy available: Assistant Retail Manager within the Trade division at Ixopo, KwaZulu-Natal.

Job Summary

This role will support the Retail Manager in overseeing all operational, financial, and strategic functions of the branch within the agricultural retail environment. Ensure compliance, drive leadership excellence, maintain stakeholder engagement, and foster a high-performance, customer-focused culture.

Responsibilities and Duties

• Assist with all store operations, ensuring compliance with company policies
• Monitor key performance indicators and resolve issues
• Oversee POS processes, support stock control, shrinkage control, and stock takes
• Deliver outstanding customer care and act on feedback to improve satisfaction
• Apply merchandising and in-store marketing strategies to boost product visibility
• Support recruitment, onboarding, training, and performance management alongside HR
• Manage employee relations, disciplinary matters, and foster a positive team culture
• Coach and mentor team members to build skills and engagement
• Help ensure sales, expenses, and store profit meet budget targets
• Support safety, health, and theft risk compliance
• Contribute to process improvements and recommend tech or operational enhancements
• Perform general administrative duties, including invoice processing, record-keeping, scheduling and correspondence
• Liaise with external service providers and suppliers to support branch administration

Qualifications and Skills

• Matric / Grade 12
• Degree/Diploma in Business Administration, Agricultural Management, or a related field (advantageous)
• 1 year experience in retail management within the agricultural sector
• Demonstrated customer service experience
• Proficiency in stock control, including shrinkage management and stock takes
• Experience in managing branch budgets
• Computer literate (Microsoft Office)
• Clear communication skills
• Analytical mindset to solve operational issues
• Flexibility to work outside of standard hours
• Valid driver’s license (Code 08)

Westfalia Fruit Products situated at Midrand, has a permanent vacancy for a suitably qualified and experienced Retail Key Accounts Manager.

The Retail Key Account Manager will be responsible for driving sales growth and fostering strong relationships with key retail accounts in the South African market. Working closely with the Regional Sales Manager, the successful candidate will develop and execute strategies to expand our footprint, optimize sales performance, and maximize profitability. This role offers an exciting opportunity to make a significant impact on our business and contribute to our continued success.

Key Responsibilities:

• Develop and maintain strong relationships with key retail accounts (Spar, Pick n Pay and Checkers/Shoprite), serving as a point of contact and ensuring exceptional levels of customer service.
• Collaborate with the Regional Sales Manager to develop strategic plans for expanding our presence in the South African retail market, including identifying new business opportunities and optimizing existing accounts.
• Drive sales growth by proactively seeking out new business opportunities, negotiating contracts, and closing deals.
• Analyze sales data and market trends to identify opportunities for growth and optimization and make recommendations for strategic initiatives.
• Coordinate with internal teams, including marketing, supply chain, and finance, to support sales initiatives and ensure seamless execution.
• Prepare and deliver presentations to retail clients, showcasing products, promotions, and partnership opportunities.
• Monitor competitor activities and market trends and adjust strategies accordingly to maintain a competitive edge.
• Provide regular reports and updates to management on sales performance, market trends, and key account activities.

Qualifications and Experience:

• Bachelor's degree in management, Marketing, Supply Chain, or a relevant business-focused field (BCom Degree preferred).
• Proven track record of success in key account management and sales within the South African retail landscape.
• Strong understanding of retail operations, including distribution channels, merchandising, and pricing strategies.
• Excellent communication and negotiation skills.
• Highly motivated self-starter with a proactive approach to problem-solving and achieving targets.
• Proficiency in Microsoft Office Suite, particularly Excel, and other relevant software applications.
• Ability to work independently and as part of a team, with a strong focus on collaboration and achieving collective goals.
• Willingness to travel as required.

The Company offers a Total Guaranteed Remuneration Package which comprises provident fund, insured benefits, medical aid, and an option to structure an annual bonus.

We are looking for a proactive Factory Mart Supervisor to oversee daily retail operations, drive sales, manage staff, and maintain stock and compliance standards. The ideal candidate will have strong leadership, customer service, and organizational skills, along with a hands-on approach to managing the store environment.

Requirements:

• Matric / Grade 12
• Bilingual (English & Afrikaans preferred)
• Retail or sales experience (advantageous)
• Strong service orientation and time management
• Effective planning and problem-solving skills
• Good financial awareness
• Sales and customer relationship skills
• Team leadership and communication abilities

We are seeking a highly motivated and experienced Regional Retail Manager to join our team. As the Regional Manager, you will be responsible for overseeing and managing the sales operations within a specific region. Provide leadership to the assigned region, overseeing retail activities at stores. Reviews and analyzes regional sales and operational records and reports; uses data to project sales, determine profitability and targets, and to identify potential new markets.

1. Manage the day-to-day running of all stores in Gauteng.
2. Maximise profits while minimising costs.
3. Ensure promotions are run accurately to reduce wastage.
4. Ensure colleagues are all working to meet excellent customer care standards.
5. Manage and motivate teams to increase sales and ensure efficiency.
6. Analyse sales figures and forecast future sales.
7. Interpret trends to facilitate planning.
8. Conduct appraisals, counselling, and performance reviews.
9. Responsible for recruiting and onboarding colleagues.
10. Provide or organise training and development of colleagues.
11. Ensure standards for quality, customer service, and health and safety are met.
12. Resolve health and safety, legal, and security issues.
13. Respond to customer complaints and comments.
14. Organise special promotions, displays, and events.
15. Attend and chair meetings where applicable.
16. Communicate internally on business performance, new initiatives, and other pertinent issues.
17. Perform regular store visits to assist with continuous improvement initiatives.
18. Maintain awareness of market trends in the retail industry.
19. Initiate changes to improve the business.
20. Check banking of stores and sign off.
21. Stand in for off-duty managers due to leave, sick or terminations.
22. Open new stores and ensure the operating system is up to standard.
23. Ensure stocktakes occur in absence of managers.
24. Ensure stores operate according to Nibbly and in2food standards.

1. Quarterly evaluations for all stores.
2. Co-ordination and maintenance of service providers.
3. Preparing, opening, and implementation of new stores.

• Retail / Business Management Diploma or Degree or equivalent qualification.
• Driver’s licence with a reliable car essential.

• At least 3 years’ experience managing a team in the retail environment.
• Experience in opening retail stores is advantageous.

• Role will be based in Gauteng.
• The incumbent is required to attend 2 months of in-person training in Cape Town prior to appointment.

Market Related

Shortlisted applicants may be required to undergo relevant psychometric assessments and interview screening. In2food will act in accordance with its Employment Equity and Transformation goals. Applications close on 16 February 2024.

If you have not been contacted within one (1) week of the closing date of this advertisement, please accept that your application was unsuccessful. In2food reserves the right to employ.