1,562 Store Operations jobs in South Africa

Store Operations Supervisor

Johannesburg, Gauteng Yassir

Posted 13 days ago

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Job Description

Yassir Johannesburg, Gauteng, South Africa

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Join to apply for the Store Operations Supervisor role at Yassir

Yassir Johannesburg, Gauteng, South Africa

Join to apply for the Store Operations Supervisor role at Yassir

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (:$200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world.

We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.

Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

We are looking for a Store Operations Supervisor to join our team in Johannesburg. In this role your responsibilities will include supervising, motivating and supporting a team of dark store staff within a time-sensitive and demanding operational environment. You will own the day to day running of the dark store.

Responsibilities

  • Oversee the order process from receiving to dispatch
  • Oversee stock operations i.e. stock counts, inventory check-in, stock disposal,
  • Oversee cash management
  • Supervise a team on shift
  • Report to Operations Manager on any matters affecting key Metrics and general performance of the staff
  • Scheduling of shifts


At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.

Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.

We look forward to receiving your application!

Best of luck,

Your Yassir TA Team

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Yassir by 2x

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Store Operations Supervisor

Pretoria, Gauteng Yassir

Posted 13 days ago

Job Viewed

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Job Description

Join to apply for the Store Operations Supervisor role at Yassir

Join to apply for the Store Operations Supervisor role at Yassir

Get AI-powered advice on this job and more exclusive features.

Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (:$200M in funding ) by VCs from Silicon Valley, Europe and other parts of the world.

We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.

Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.

We are looking for a Store Operations Supervisor to join our team in Johannesburg. In this role your responsibilities will include supervising, motivating and supporting a team of dark store staff within a time-sensitive and demanding operational environment. You will own the day to day running of the dark store.

Responsibilities

  • Oversee the order process from receiving to dispatch
  • Oversee stock operations i.e. stock counts, inventory check-in, stock disposal,
  • Oversee cash management
  • Supervise a team on shift
  • Report to Operations Manager on any matters affecting key Metrics and general performance of the staff
  • Scheduling of shifts


At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.

Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.

We look forward to receiving your application!

Best of luck,

Your Yassir TA Team

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Yassir by 2x

Sign in to set job alerts for “Store Supervisor” roles. RETAIL STORE MANAGER - CASTLE GATE PRETORIA

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Store operations supervisor

Pretoria, Gauteng Yassir

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Join to apply for the Store Operations Supervisor role at Yassir Join to apply for the Store Operations Supervisor role at Yassir Get AI-powered advice on this job and more exclusive features. Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa . It is backed (:$200 M in funding ) by VCs from Silicon Valley, Europe and other parts of the world.We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.We are looking for a Store Operations Supervisor to join our team in Johannesburg. In this role your responsibilities will include supervising, motivating and supporting a team of dark store staff within a time-sensitive and demanding operational environment. You will own the day to day running of the dark store.ResponsibilitiesOversee the order process from receiving to dispatch Oversee stock operations i.e. stock counts, inventory check-in, stock disposal, Oversee cash management Supervise a team on shift Report to Operations Manager on any matters affecting key Metrics and general performance of the staff Scheduling of shifts At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.We look forward to receiving your application!Best of luck,Your Yassir TA Team Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Sales and Business Development Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Yassir by 2x Sign in to set job alerts for “Store Supervisor” roles. RETAIL STORE MANAGER - CASTLE GATE PRETORIA Pretoria, Gauteng, South Africa 2 days ago Pretoria, Gauteng, South Africa 3 days ago Pretoria, Gauteng, South Africa 3 days ago Pretoria, Gauteng, South Africa 1 month ago Pretoria, Gauteng, South Africa 1 day ago Pretoria, Gauteng, South Africa 16 hours ago Johannesburg Metropolitan Area 4 days ago Pretoria, Gauteng, South Africa 2 weeks ago Centurion, Gauteng, South Africa 2 months ago Pretoria, Gauteng, South Africa 1 month ago Store Operations Supervisor - Pretoria East Pretoria, Gauteng, South Africa 2 months ago Pretoria, Gauteng, South Africa 3 months ago Soshanguve, Gauteng, South Africa 1 month ago Johannesburg Metropolitan Area 1 month ago Johannesburg Metropolitan Area 22 hours ago Assistant Laboratory Manager (Various Sites) (ALM25) Silverton, Gauteng, South Africa 2 months ago Johannesburg, Gauteng, South Africa 1 week ago Johannesburg Metropolitan Area 1 week ago Assistant Manager - AIS (Actuarial and Insurance Solutions) General Insurance Pretoria, Gauteng, South Africa 3 weeks ago Africa Talent by Deloitte - NL Sustainability - Decarbonisation Assistant Manager Midrand, Gauteng, South Africa 16 hours ago Johannesburg Metropolitan Area 1 week ago Controls Assurance - Cloud Assurance & Cloud Risk Advisory Manager/ Assistant Manager Johannesburg Metropolitan Area 4 days ago Johannesburg Metropolitan Area 1 week ago Strategy & Transactions – Manager/Assistant Manager - Valuations We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Retail Finance Manager I – Store Operations

Cape Town, Western Cape Clicks Group Limited

Posted 13 days ago

Job Viewed

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Job Description

Retail Finance Manager I – Store Operations

Listing reference: click_

Listing status: Under Review

Apply by: 14 July 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: Banking, Finance, Insurance, Stockbroking

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a Retail Finance Manager I to work within the Group Retail Finance department of Clicks Retailers. The role will be based at Clicks Head Office in Cape Town and will report to the Retail Finance Manager from 1 September 2025.

To ensure budgeted profit targets are met by planning, directing and coordinating financial support to the store operations team, with particular focus on improving operational efficiencies in the cost base and improving store profitability.

JOB OBJECTIVES

  • To ensure store budgets are aligned with high level business objectives;
  • To ensure that store profit budgets are met through continuous engagement with store operations highlighting risks and opportunities to the divisions and stores and assisting with implementing corrective action;
  • To review store financial performance indicators to highlight exceptions that affect profit delivery and suggesting and implementing recommendations;
  • To drive the forecasting process to ensure detailed forecasts align with high level forecasts;
  • To ensure cost saving opportunities are identified, defined and delivered upon;
  • To perform pieces of analysis on any aspect of the income statement which will positively influence the performance of the divisions;
  • To review property feasibility proposals to ensure accuracy of information and assumptions made when required;

EDUCATION

  • CA (SA) or CIMA

EXPERIENCE

  • Minimum 5 years of relevant Finance experience.

· Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.

KNOWLEDGE AND SKILLS

  • Highly analytical and very skilled individual
  • Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
  • Good communication and presentation skills
  • Flexible and a team player
  • Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment

COMPETENCIES

  • Deciding and Initiating Action
  • Persuading and Influencing
  • Analysing
  • Presenting and Communicating Information
  • Working with People
  • Delivering Results & Meeting Customer Expectations
  • Planning and Organising
  • Learning and Researching

TO APPLY

Minimum requirements

EDUCATION

  • CA (SA) or CIMA

EXPERIENCE

  • Minimum 5 years of relevant Finance experience.

· Applicants are required to be residing in Cape Town for in-person interviews as the role is office based.

KNOWLEDGE AND SKILLS

  • Highly analytical and very skilled individual
  • Excellent IT skills including advanced Excel, familiarity with any ERP system and business analysis tools (SQL, Tableau or Power BI a strong plus)
  • Good communication and presentation skills
  • Flexible and a team player
  • Must be self-motivated, self-directed and be able to work under pressure in a fast paced team environment

COMPETENCIES

  • Deciding and Initiating Action
  • Persuading and Influencing
  • Analysing
  • Presenting and Communicating Information
  • Working with People
  • Delivering Results & Meeting Customer Expectations
  • Planning and Organising
  • Learning and Researching

TO APPLY

Please ensure a 3 page CV without a cover letter to be attached when applying.

Do you require help with the registration process? #J-18808-Ljbffr
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HR Officer II - Store Operations (Inland North)

Roodepoort, Gauteng Clicks Group Limited

Posted 13 days ago

Job Viewed

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Job Description

HR Officer II - Store Operations (Inland North)

Listing reference: click_

Listing status: Online

Apply by: 9 February 2025

Position summary

Job category: Human Resources and Recruitment

Location: Gauteng

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To implement and maintain the human resources initiatives at a corporate level in cooperation with the HR Manager in order to support the achievement of the divisional strategy. This role will be based at the Clicks Regional Office in Roodepoort.

Job Objectives:

  • To assist with the effective attraction, motivation and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff.
  • To assist with the learning and development of the divisional workforce by coordinating and implementing the annual training and development plan in conjunction with the HRM.
  • To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements.
  • To manage the co-ordination and communication with all relevant stakeholders including management, employees and the union.
  • To manage the efficient, timeous and accurate administration and record keeping of all HR related information with the HRA in order to ensure high levels of compliance.
  • To compile, generate and analyse HR statistics and reports for the division in order to facilitate quality decision making and meet legislative requirements.
  • To support the drive of effective people management processes within the division ensuring a performance culture.
  • To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets.
  • To ensure superior customer service through the resolution of all HR related queries.
  • To assist the HRM with the implementation of projects and initiatives.
Job Knowledge:
  • Employment legislation and its relevant application to the retail industry.
  • Knowledge of Industrial Relations legislation and procedures.
  • Competency based recruitment and selection principles and procedures.
  • Generalist HR practices and trends.
  • HR and payroll administration processes.
  • Knowledge of training, development and talent management principles.
  • Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA.
Job Related Skills:
  • Strong interpersonal and communication skills with people at all levels.
  • Interviewing and assessing ability.
  • Attention to detail and analytical ability.
  • Conflict management and problem solving skills.
  • Customer service orientation.
Job Experience:
  • Essential: Generalist HR experience in a Retail environment.
  • Essential: Experience in IR, recruitment, payroll and HR administration.
  • Desirable: Experience of working in a geographically spread-out environment.
  • Advanced Excel Skills for reporting purposes.
Education:
  • Essential: 3-year tertiary qualification (BA, B Comm HR, B Soc Sc, B. Ed, B. Bus Science).
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Hr officer ii - store operations (inland north)

Roodepoort, Gauteng Clicks Group Limited

Posted today

Job Viewed

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Job Description

permanent
HR Officer II - Store Operations (Inland North) Listing reference: click_ Listing status: Online Apply by: 9 February 2025 Position summary Job category: Human Resources and Recruitment Location: Gauteng Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction To implement and maintain the human resources initiatives at a corporate level in cooperation with the HR Manager in order to support the achievement of the divisional strategy. This role will be based at the Clicks Regional Office in Roodepoort. Job Objectives: To assist with the effective attraction, motivation and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff. To assist with the learning and development of the divisional workforce by coordinating and implementing the annual training and development plan in conjunction with the HRM. To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements. To manage the co-ordination and communication with all relevant stakeholders including management, employees and the union. To manage the efficient, timeous and accurate administration and record keeping of all HR related information with the HRA in order to ensure high levels of compliance. To compile, generate and analyse HR statistics and reports for the division in order to facilitate quality decision making and meet legislative requirements. To support the drive of effective people management processes within the division ensuring a performance culture. To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets. To ensure superior customer service through the resolution of all HR related queries. To assist the HRM with the implementation of projects and initiatives. Job Knowledge: Employment legislation and its relevant application to the retail industry. Knowledge of Industrial Relations legislation and procedures. Competency based recruitment and selection principles and procedures. Generalist HR practices and trends. HR and payroll administration processes. Knowledge of training, development and talent management principles. Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA. Job Related Skills: Strong interpersonal and communication skills with people at all levels. Interviewing and assessing ability. Attention to detail and analytical ability. Conflict management and problem solving skills. Customer service orientation. Job Experience: Essential: Generalist HR experience in a Retail environment. Essential: Experience in IR, recruitment, payroll and HR administration. Desirable: Experience of working in a geographically spread-out environment. Advanced Excel Skills for reporting purposes. Education: Essential: 3-year tertiary qualification (BA, B Comm HR, B Soc Sc, B. Ed, B. Bus Science). #J-18808-Ljbffr
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Store Fulfilment Operations Manager

Western Cape, Western Cape Bash

Posted 3 days ago

Job Viewed

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Job Description

workfromhome

Overview

We are a team of leaders, bold thinkers and friends, on a mission to create remarkable omni-channel experiences for our customers. We believe that by being Bold, Accountable, Simple and Human, our values will lead us forward, keeping us real, connected and directed. By leveraging technology and exceptional talent, we are building products that bring the physical and digital world together to create communities that prosper. This journey requires grit, ambition and teamwork as we transform SA retail for the better. And we’re only just getting started. Now is the time to jump onboard.

We are a team of leaders — true owners, humble learners and friends. We’re here to overcome big challenges, build tech solutions for people to enjoy, while doing the best work of your careers, together, as Bash. This journey requires grit, ambition and teamwork to thrive. We are transforming SA retail for the better; using a stable, secure base as our catalyst for change. We are building on a scale that will test our limits but when we break through, the impact on us and our customers will be profound.

The Store Fulfilment Operations Manager will lead our Supply Chain Operations Store Fulfilment team. This role is pivotal in managing strategic relationships with brand Heads Of Operations and their area managers. You will be required to ensure the achievement of key performance metrics. You will provide leadership and direction to the store fulfilment team, driving operational excellence and innovation in store operations.

WHAT YOU'LL DO:
  • Lead and manage the store fulfilment operations team.
  • Develop and maintain strong relationships with brand heads of operations and area managers to ensure alignment on fulfilment strategies.
  • Oversee and enhance the picking, sorting, and packing processes across stores, ensuring efficiency and accuracy.
  • Ensure the effective handover of parcels to couriers, maintaining seamless logistics and delivery services.
  • Monitor key KPIs at brand and store levels, providing reports and insights to stakeholders.
  • Conduct regular site visits and road shows to ensure operational processes are optimised and adhered to.
  • Facilitate training and development programmes for brands to improve fulfilment operations.
  • Recommend and implement process improvements to enhance fulfilment efficiency and customer satisfaction.
  • Address and resolve SLA failures with a focus on continuous improvement.
  • Design and maintain Standard Operating Procedures (SOPs) for fulfilment processes.
  • Champion a seamless in-store customer experience, enhancing the omni-channel shopping journey.
  • Adapt to and support additional functions outside core responsibilities as required by business needs.
WHO YOU ARE:
  • 5+ years of experience in supply chain management, with a focus on store operations.
  • Proven experience in building and maintaining key stakeholder relationships.
  • Reliable transport and driver’s license, as well as the ability to travel at short notice.
  • Exceptional communication, negotiation, and leadership skills.
  • Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities effectively.
  • Strong analytical capabilities to analyse data and make data-driven decisions, with proficiency in Excel/Google Sheets.
  • A collaborative spirit to work effectively across departments.
  • A forward-thinking approach to anticipate and address supply chain challenges.
Skills you already have:
  • Proactive problem solver with a strategic mindset.
  • Capable of leading teams effectively while meeting strict deadlines in a fast-paced environment.
  • Passionate about delivering high-quality work and fostering a productive, fun, and engaged team culture.

We ask a few optional demographic questions to monitor fairness in hiring and comply with South Africa’s Employment Equity requirements. Your responses are confidential—stored separately from your application and never shown to hiring panels. We review the data only in aggregate to strengthen our sourcing so pipelines are diverse and all candidates receive equitable support. You can skip any question.

JOINING THE BASH TEAM

We empower our people to choose where they would like to do their best work, with the tools they need to get there but we also encourage our team to travel so we can also make magic happen face to face. Our offices are a vibe, which doesn’t hurt. They are decked out to make collaboration easy and help our team create lasting connections with each other. We bring teams together for planning, celebration, ideation and onboarding, and more.

BASH PERKS

Our perks are supercharged by our intangible benefits, like the optionality that comes with building a hyper growth business, being surrounded by the best talent in the biz and building great products that wow our customers and drive growth for our country.

Best of the Best - The wealth of talent we have will surprise + inspire you

Security within a startup - The best of both worlds. TFG's buy-in lets us invest in the people and initiatives we believe in.

Agency and Optionality - Use the ambition and collective force of our talent to drive your career in the direction you dream.

Connection and Friendship - We make sure you connect, laugh and have fun with the team. Play hard, work hard vibes.

Top $ - The best people, in the right roles, earning at the top tier.

Your Time - We’ve got generous paid holiday, wellbeing leave and even Birthday leave for you to enjoy when you need it.

Exclusive Shopping Discount - Save when you shop across over 500 brands in-store and on bash.com.

Are you authorised to work in South Africa? *

Yes, I am a citizen.

Yes, I have permanent residency.

Yes, I have a valid work permit.

No, I am on a student visa.

No, I would need sponsorship to apply for a permit.

If on a work permit, kindly attach it here.

Do you live in Cape Town (and surrounds) are you able to work on a hybrid basis? *

If you donu2019t live in Cape Town (and surrounding areas) where are you located? *

Nationality * Select.

Race * Select.

Select.

By checking this box, I agree to allow Bash.com to retain my data for future opportunities for employment for up to 91 days after the conclusion of consideration of my current application for employment.

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About the latest Store operations Jobs in South Africa !

Customer Service

Cape Town, Western Cape Clarion Printed Products

Posted 16 days ago

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Job Description

permanent

A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation. Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.

Responsibilities:

  • Receive production requests and prioritise accordingly to meet deadlines
  • Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
  • Work with production staff and sales staff to ensure customer expectations are met
  • Manage account services through quality checks on client products and follow-up with timeous communication
  • Coordinating delivery schedules, arranging collections, installations of products and services

Required:

  • Previous experience in printing (digital, screen and litho) manufacturing and finishing processes essential.
  • Aptitude to learn quickly 
  • Must be able to multi-task 
  • Must be able to work independently 
  • Excellent written and communication skills 
  • Strong customer service skills 
  • Detail oriented, organised, and deadline-driven
  • Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
  • Previous project management experience will be an advantage
  • Must have driver's licence and own transport

If you meet the above requirements please send Cv's to '>

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Sales & Customer Service Associate

Cape Town, Western Cape Massage Envy Franchising, LLC

Posted 23 days ago

Job Viewed

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Job Description

Overview

Where Better Careers Begin! Massage Envy Annapolis

Do you have a passion for helping others? At the Massage Envy Annapolis franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

  • Competitive base pay plus bonuses and commissions
  • healthcare including medical, dental and vision plans
  • Paid time off
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare or stretch service each month
  • 20% off all products

Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID #J-18808-Ljbffr
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Customer Service Consultant

Durban, KwaZulu Natal Yellosa

Posted today

Job Viewed

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Job Description

Our client is seeking a Customer Service Consultant for their team in Cape Town North.

Location: Cape Town Northern Suburbs

Requirements:

  • Grade 12
  • At least 2 years’ experience in a call centre/customer support environment
  • Computer literate – MS Outlook, Excel, Word & Internet
  • Professional communication skills in both Afrikaans and English
  • Formal business writing skills
  • Own reliable transport and preferably reside in the Northern Suburbs

About:

  • Strong administration, organising, problem-solving and time management skills
  • Ability to remain calm, objective and self-controlled under pressure
  • Provide professional and exceptional support to both internal and external customers
  • Advise and educate customers on the company procedures for different product models
  • Handle monthly account queries via telephone, WhatsApp chatbot and company ticketing system
  • Create, assign, escalate, follow up and resolve tickets
  • Build positive relationships with customers and collaborate with team members to ensure top-tier service
  • Perform administrative duties such as follow-up of failed communications, updating customer profiles, and reporting
  • Send bulk emails and SMS to customers

Salary: R15,000 per month

Death & Disability Cover

How to Apply: via our website

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