16 Merchandising jobs in South Africa

Key Responsibilities
JOB DESCRIPTION

• Integrate strategic, seasonal, and industry changes into in-store execution, ensuring alignment with company and merchandise strategies.
• Collaborate with internal and external stakeholders (including BDA, Marketing, Operations, and Merchandising) to drive execution of product strategies in stores.
• Lead the in-store visual creative design function, providing direction and integrating changes into the visual merchandising framework.
• Own and manage the end-to-end store design process, from concept development to execution, in partnership with external design agencies.
• Drive the evolution of store concepts, ensuring alignment with store tiering and spatial requirements for both new and revamped locations.
• Partner with international brands to deliver cohesive in-store visual merchandising solutions that align with both brand and business objectives.
• Manage brand rebate processes and budgets, ensuring transparency and alignment with stakeholders.
• Interpret new brand and product creative direction to conceptualize and implement in-store fixtures, fittings, and space planning solutions.
• Collaborate with sourcing teams to ensure fixtures and fittings meet budget and specification requirements.
• Lead the field visual merchandising team, authoring visual guidelines for long-term, seasonal, and campaign-specific initiatives.
• Align visual merchandising solutions with merchandise teams and ensure timely communication to field and store teams.
• Organize and lead visual merchandising launches and workshops to ensure consistent execution and brand standards across all locations.

Qualifications And Experience

• Degree in Visual Merchandising, Retail Management, Interior Design, Marketing advantageous
• 10+ Years of Experience in visual merchandising or related fields, with a proven track record in a managerial or leadership role with proven VM Strategy and budget management experience
• Experience Leading Multi-Store Rollouts and Strategic VM Initiatives: Previous involvement in managing VM strategies across multiple locations or regions, and leading initiatives that directly impact brand presentation and customer engagement
• Cross-Functional Experience: Working closely with marketing, product development, and retail operations teams to create cohesive VM strategies that align with broader business goals.

Skills

• Strong Operational skills, with expertise in Negotiation (i.e. Brand funding), Relationship Management, and Influencing key stakeholders.
• Ability to manage projects at all levels from large scale multi-departmental and extensive budgets to small-scale projects.
• Excellent organizational and communication skills, effectively co ordinating and leading teams (direct and indirect teams)
• A creative mindset, with the ability to interpret trends in visual merchandising, as well as an analytical and conceptual approach to problem-solving

Behaviours

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Building Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• organisational Savvy - understands and navigates dynamics created by processes, systems, and people
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

Preference will be given but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that
Inspire our Customers to live their Best Lives
and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team
At Sportscene, you'll be part of a brand that shapes the streetwear culture in South Africa. Work with only the best of
global and local brands
and be at the forefront of trend, innovation, and youth fashion. This is more than just a job—it's an opportunity to make your mark in a culture

Purpose & Overall Relevance For The Organization
This role is responsible for maximizing the profitability of own retail Factory outlets across Emerging market by driving key merchandising processes and implementation of key strategic initiatives across all countries of operation ensuring all in-season activity is focused upon delivering planned sales, margin and terminal stock objectives, as well as the effective execution of promotions.

Key Responsibilities

• Define and drive the implementation of key strategic priorities in line with the business expectation & merchandising framework.
• Plan, manage, and monitor the seasonal FO/Planned production OTB & Buy to reflect planned sales and margins.
• Build and maintain monthly views of sales and stock intake including product gap overview.
• Work with store development team to ensure all new stores are built in a way to allocate optimum space to each product that we trade in our value stores.
• Work with VM & trade marketing team to standardize the instore communication tools for value stores across Emerging markets.
• Work with supply chain team to enhance supply efficiencies.
• Monitor financial targets for the channel including Net sales, Sell-through, Std. margin, Inventory, IDL & drive required actions to achieve the KPI's.
• Ensure implementation of standard markdown / promotion processes across EM to support topline, bottom-line & inventory ageing targets.
• Develop key merchandising reports using power BI and drive key actions.
• Review weekly sales and stock and define gap plans in collaboration with markets to maximize sales and achieve business goals.
• Sharing of best practice from retail FO into franchise and within franchise across the markets.
• Action & lead relevant projects based on the business needs to achieve business goals.
• Role model the leadership framework and ONE EM mindset.

Key Relationships

• Global Merchandising team.
• EM DTC Cluster teams.
• EM Retail Operations
• EM & cluster SCM
• EM Finance
• EM Demand planning
• EM Hub BU, CTC & DTC merchandising team.

Knowledge, Skills And Abilities

• Strong capability to build power BI reports is must.
• Strong financial acumen and familiarity with retail math and KPIs.
• Excellent direct & indirect influencing skills.
• Strong trading mindset, with an entrepreneurial flair to maximize business opportunities.
• Fluent in English.
• Ability to present complex topics in a simplified and clear way to any audience.
• Excellent attention to detail and analysis skills.
• Advanced MS office skills (Advanced Excel skills is a must).
• Understanding of retail management system and back office system.
• Structured, process oriented at the same time approachable and strong interpersonal skills.
• Ability to work within a diverse team, fast-paced environment and under pressure.

Requisite Education And Experience / Minimum Qualifications
University degree in business, ideally with marketing and sales focus or equivalent professional experience

Merchandising Experience: 6 - 8 years

ONE EM mindset.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Role Overview

This role is responsible for driving on-site performance through strategic merchandising, SEO optimisation, and user experience improvements. You'll own the presentation and discoverability of products across the website, ensuring that customers can easily find, explore, and purchase products through a seamless digital journey. You will report to the

Group product and project manager of Silvertreebrands.

The ideal candidate combines data-driven decision-making with creative insight and understands how content, category design, and on-page structure contribute to conversions and brand experience.

Key Responsibilities

1. Merchandising & Site Optimisation

• Plan and execute on-site merchandising strategies aligned with commercial priorities, campaigns, and customer insights.
• Optimise product placements, cross-sells, and upsells to drive basket size and conversion.
• Manage category layouts, featured products, visual merchandising blocks and brand pages.
• Optimise product displays and landing pages to improve engagement and conversion rates.
• Analyse site analytics and customer journeys to recommend improvements.
• Manage URL rewrites, tagging, and page hierarchies to ensure clean navigation.

2. SEO Strategy & Execution

• Conduct keyword research and implement on-page SEO best practices (metadata, headings, schema, internal linking).
• Regularly review product metadata and titles for accuracy and SEO relevance.
• Collaborate with content and marketing teams to ensure SEO consistency across campaigns and blog content.
• Monitor and report on site performance, rankings, and organic traffic growth.
• Identify technical SEO issues (404s, redirects, URL structures) and work with the tech team to resolve them.
• Optimise category and brand pages for both users and search engines.

3. UI/UX & Landing Page Experience

• Work with designers and developers to create high-performing landing pages and improve overall site usability.
• Optimise product and category page layouts for visual appeal, clarity, and conversion.
• Use heatmaps, analytics, and user feedback to inform design and structure changes.
• Ensure all updates reflect Faithful to Nature's brand tone, sustainability values, and accessibility standards.

Skills & Requirements

• 3–5 years' experience in e-commerce merchandising, SEO, or site optimization.
• Solid understanding of SEO principles, tools (e.g., Google Search Console, GA4, SEMrush/Ahrefs), and keyword strategy.
• Experience with e-commerce platforms (Magento, Shopify, or similar) and CMS management.
• Experience with handling Google merchant centre, search console, posthog.
• Familiarity with UI/UX principles and A/B testing tools.
• Analytical mindset with the ability to translate data into actionable insights.
• Strong attention to detail and project management skills.
• Beneficial skills: HTML or basic HTML experience and/or Basic SQL
• Excellent communication skills and cross-functional collaboration.
• Bonus: experience in sustainability-focused or natural products industries.

Personal Attributes

• Passion for e-commerce and digital innovation.
• Customer- and brand-centric mindset.
• Proactive, curious, and solution-oriented.
• Comfortable balancing creativity with analytical thinking.

Senior Specialist Merchandising
– Value Stores EM

Location:
Cape Town, South Africa

Grade:
P1

Purpose & Overall Relevance

This role is responsible for maximizing the profitability of retail Factory Outlets (FO) across Emerging Markets by driving key merchandising processes and implementing strategic initiatives across all countries of operation. The position ensures in-season activity delivers planned sales, margin, and stock objectives, while also supporting the effective execution of promotions and optimizing product flow.

What we are looking for-

We are looking for a data-driven merchandising professional with 6–8 years of retail or factory outlet experience, strong expertise in merchandise planning, inventory management, and OTB control, and proven hands-on skills in Power BI for dashboard building and reporting. The ideal candidate will bring advanced Excel proficiency, strong financial acumen, and a trading mindset to maximize sales and margins. They will excel at working across multiple countries and functions, demonstrating excellent communication and influencing skills, along with the resilience to thrive in a fast-paced, diverse environment.

Key Responsibilities

• Define and drive the implementation of key merchandising strategies aligned with business priorities.
• Plan, manage, and monitor seasonal FO/Planned Production OTB & Buy to deliver sales and margin targets.
• Maintain monthly sales and stock intake views, including product gap analysis.
• Collaborate with Store Development to allocate optimal product space in new stores.
• Partner with VM & Trade Marketing to standardize in-store communication across Emerging Markets.
• Work with Supply Chain to enhance supply efficiencies.
• Monitor and drive channel KPIs including Net Sales, Sell-through, Standard Margin, Inventory, and IDL.
• Ensure consistent implementation of markdown/promotion processes across markets.
• Develop and maintain key merchandising dashboards and reports in
  Power BI
  to drive actions.
• Review weekly sales and stock performance; define and execute gap plans with local markets.
• Share best practices across Factory Outlet and franchise channels.
• Lead and execute projects aligned with business needs.
• Role model the leadership framework and promote the
  ONE EM mindset
  .

Key Relationships

• Global Merchandising Team
• EM DTC Cluster Teams
• EM Retail Operations
• EM & Cluster SCM
• EM Finance
• EM Demand Planning
• EM Hub BU, CTC & DTC Merchandising Teams

Knowledge, Skills & Abilities

• Strong capability in
  Power BI dashboard building and reporting
  .
• Strong financial acumen and expertise in retail math & KPIs.
• Excellent influencing and collaboration skills across diverse teams.
• Strong trading mindset with entrepreneurial flair to maximize opportunities.
• Advanced
  Excel
  and MS Office skills.
• Understanding of retail management systems and back-office operations.
• Strong analytical skills with attention to detail.
• Structured, process-oriented, yet approachable and team-focused.
• Ability to perform in a fast-paced, high-pressure, diverse environment.
• Fluent in English; excellent communication and presentation skills.

Qualifications & Experience

• University degree in Business, Marketing, Sales, or a related field (or equivalent professional experience).
• Mandatory:
  Proven hands-on experience with
  Power BI
  (dashboard building, visualization, and reporting).
• Mandatory:
  Solid experience in
  Merchandise Planning
  (OTB management, assortment planning, sales/margin forecasting).
• Mandatory:
  Strong background in
  Inventory Management
  (stock flow, aging, gap analysis, replenishment strategies).
• 6–8 years of merchandising experience, ideally in retail or factory outlet environments.

Main Purpose

The Regional Visual Merchandising Manager reports to the Head of Retail and is accountable for the effective interpretation and the timely implementation of windows, promotions and all store interiors being merchandised in line with the visual merchandising direction, brand standards and individual store profiles. The position is responsible for the supervision and development of the Visual Merchandising Team. The role encompasses all aspects of Visual Merchandising relating to Man, Woman, Children, Homeware and related Accessories in stores.

Key Responsibilities,

• Working with Country Road Group stores and Regional Manager in identifying operational opportunities to increase sales and reduce costs, formulating and implementing action plans
• Working with Country Road Group stores to ensure all windows, promotions and interior creatives are dressed to brand standards and according to VM documents
• Give guidance and training to ensure the successful implementation of launches
• Ensure the awareness and consistency of the brand within chain store image
• Managing Instore VM team members
• Visual Merchandising is achieved in line with planned store layouts and policies
• Merchandising in line with business direction

Key Competencies

• 5-6 years Senior VM Management experience within Clothing
• Extensive VM experience both strategically and hands on perspective
• Extensive experience in Merchandising
• Experience in coaching and developing visual teams
• Strong retail knowledge and experience in a comparable role
• The ability to analyse business and an understanding of the role merchandising plays in creating a successful retail business
• Attention to detail
• The ability to interpret Country Road Group VM direction and adapt the standards to meet store profile
• Business Acumen
• Good communication (verbal and written)
• Visual technical skills
• Management and leadership skills
• Planning and organising ability
• Good interpersonal skill
• Persuasive and influencing skills
• Working unsociable hours and away from home
• Successful candidate needs drivers license and able to travel

If you are interested in the above position, please email your CV to stating clearly the position you are applying for.

Merchandising Management NBA Africa & BAL is responsible for overseeing product development, pricing, inventory management, and retail strategy to maximize the sales performance and brand impact of NBA Africa merchandise. This role works closely with internal teams (marketing, e-commerce, business development) and external partners (licensees, retailers, manufacturers) to ensure the successful execution of merchandising plans that align with market demands and the NBA Africa brand identity. Merchandising Management NBA Africa & BAL is also responsible for analyzing consumer trends, managing retail relationships, and optimizing product assortments to drive growth in the region.

• Product Development & Assortment Planning: Collaborate with design teams, licensees, and suppliers to create merchandise that resonates with NBA fans across Africa, ensuring alignment with market trends and brand guidelines
• Inventory & Supply Chain Management: Monitor inventory levels, optimize stock turnover, and coordinate with retail and e-commerce teams to manage demand planning, minimizing overstock and shortages
• Retail & E-Commerce Strategy: Work closely with retail partners, online platforms, and licensees to ensure a consistent merchandising strategy across physical and digital channels, enhancing consumer accessibility
• Pricing & Promotions: Develop and implement dynamic pricing strategies based on market research, competitor analysis, and sales performance data to maximize profitability
• Sales Performance Tracking & Reporting: Analyze sell-through rates, revenue performance, and category trends, providing actionable insights to optimize merchandising decisions
• Consumer Trends & Market Analysis: Conduct research on consumer preferences, fashion trends, and local market dynamics to refine product selection and merchandising strategy
• Brand Compliance & Product Quality: Ensure all NBA-branded merchandise meets NBA quality standards, compliance regulations, and partner agreements
• Vendor & Partner Management: Build and maintain relationships with manufacturers, suppliers, and distributors, ensuring smooth collaboration and timely product launches
• Cross-Functional Collaboration: Work with marketing, digital, and business development teams to integrate merchandising efforts into broader commercial initiatives, including activations and campaigns
• Performance Reporting & Data-Driven Decision Making: Track key merchandising KPIs, monitor inventory efficiency, and provide leadership with regular reports on sales, product performance, and market opportunities

Required Skills/Knowledge

• Merchandising & Retail Expertise: Strong knowledge of product development, pricing, retail operations, and inventory management
• Market & Consumer Insights: Ability to analyze consumer preferences and translate insights into merchandising strategies
• Analytical & Strategic Thinking: Proficiency in using sales data, trends, and financial analysis to drive business decisions
• Project Management & Execution: Proven ability to manage multiple merchandising initiatives, ensuring timely execution and alignment with strategic goals
• Collaboration & Stakeholder Engagement: Experience working with internal teams (marketing, business development, e-commerce) and external partners (retailers, manufacturers)
• Technical Proficiency: Advanced Microsoft Excel, PowerPoint, and merchandising software tools; familiarity with ERP systems is a plus
• Bilingual Proficiency: Fluency in English required; French or Portuguese proficiency is a plus

Experience Needed

• 5–7 years of experience in merchandising or retail operations
• Proven success in managing inventory, pricing, and product development processes
• Experience in sports or entertainment merchandising is preferred

Educational Background Required

• Bachelor's degree in Business, Marketing, or a related field
• Certifications in merchandising or inventory management are a plus

Position Summary

Merchandising Management NBA Africa & BAL is responsible for overseeing product development, pricing, inventory management, and retail strategy to maximize the sales performance and brand impact of NBA Africa merchandise. This role works closely with internal teams (marketing, e-commerce, business development) and external partners (licensees, retailers, manufacturers) to ensure the successful execution of merchandising plans that align with market demands and the NBA Africa brand identity. Merchandising Management NBA Africa & BAL is also responsible for analyzing consumer trends, managing retail relationships, and optimizing product assortments to drive growth in the region.

Major Responsibilities

• Product Development & Assortment Planning: Collaborate with design teams, licensees, and suppliers to create merchandise that resonates with NBA fans across Africa, ensuring alignment with market trends and brand guidelines
• Inventory & Supply Chain Management: Monitor inventory levels, optimize stock turnover, and coordinate with retail and e-commerce teams to manage demand planning, minimizing overstock and shortages
• Retail & E-Commerce Strategy: Work closely with retail partners, online platforms, and licensees to ensure a consistent merchandising strategy across physical and digital channels, enhancing consumer accessibility
• Pricing & Promotions: Develop and implement dynamic pricing strategies based on market research, competitor analysis, and sales performance data to maximize profitability
• Sales Performance Tracking & Reporting: Analyze sell-through rates, revenue performance, and category trends, providing actionable insights to optimize merchandising decisions
• Consumer Trends & Market Analysis: Conduct research on consumer preferences, fashion trends, and local market dynamics to refine product selection and merchandising strategy
• Brand Compliance & Product Quality: Ensure all NBA-branded merchandise meets NBA quality standards, compliance regulations, and partner agreements
• Vendor & Partner Management: Build and maintain relationships with manufacturers, suppliers, and distributors, ensuring smooth collaboration and timely product launches
• Cross-Functional Collaboration: Work with marketing, digital, and business development teams to integrate merchandising efforts into broader commercial initiatives, including activations and campaigns
• Performance Reporting & Data-Driven Decision Making: Track key merchandising KPIs, monitor inventory efficiency, and provide leadership with regular reports on sales, product performance, and market opportunities

Required Skills/Knowledge

• Merchandising & Retail Expertise: Strong knowledge of product development, pricing, retail operations, and inventory management
• Market & Consumer Insights: Ability to analyze consumer preferences and translate insights into merchandising strategies
• Analytical & Strategic Thinking: Proficiency in using sales data, trends, and financial analysis to drive business decisions
• Project Management & Execution: Proven ability to manage multiple merchandising initiatives, ensuring timely execution and alignment with strategic goals
• Collaboration & Stakeholder Engagement: Experience working with internal teams (marketing, business development, e-commerce) and external partners (retailers, manufacturers)
• Technical Proficiency: Advanced Microsoft Excel, PowerPoint, and merchandising software tools; familiarity with ERP systems is a plus
• Bilingual Proficiency: Fluency in English required; French or Portuguese proficiency is a plus

Experience Needed

• 5–7 years of experience in merchandising or retail operations
• Proven success in managing inventory, pricing, and product development processes
• Experience in sports or entertainment merchandising is preferred

Educational Background Required

• Bachelor's degree in Business, Marketing, or a related field
• Certifications in merchandising or inventory management are a plus

Merchandising Analyst EM – Concept Stores

Purpose & Overall Relevance For The Organization
This role is responsible for conducting weekly product analysis and making recommendations to the business by reviewing sales & stock, best & worst sellers in order to maximize sales and profitability of the own channel full price store fleet.

Key Responsibilities

• Responsible for maintaining and evolving all merchandising analytics suite for EM Retail concept stores.
• Work with Marketing and clusters to track product launches and have the appropriate reporting and product launch recaps. Collaborate with franchise team in validating partners data to derive meaningful product insights and analysis.
• Analyze every aspect of best sellers and worst sellers, in season stock cover management and in season reactivity and provide recommendations based on analysis.
• Drive generation of accurate reporting and sales recaps, weekly and ad hoc, including brand initiative products.
• Participate in weekly trading meetings. Make call outs of missed opportunities in the business.
• Identify and support with promotional opportunities at the category, concept, collection, and article level to maximize sales for both pre-season and in season for all tiers and regions.
• Construct and deliver daily, weekly and monthly metrics reports.
• Provide fact-based product input and feedback for internal/external stakeholders.
• Manage the Weekly sales & stock intake process and provide key insights on stock/sales.
• Evaluate seasonal option plan in line with Space Management (pre-season).
• Be the SPOC and expert for Power BI.

KPI's: Net Sales, Sell-through, Margin, Markdown and Weeks cover

The Ideal Candidate

• Strong passion for product and the "science" of merchandising
• Understanding of retail merchandising is a must
• Very advanced MS office skills (Excel is a must) and any other retail merchandising process & tool is a clear advantage
• Expertise Power BI is an advantage
• Ability to create automated and articulated reports valued to the business by synthesizing complex data and translate it in key insights
• Is fast paced, proactive and energetic
• Can work effectively within a diverse, agile team environment and under pressure
• Has excellent analytical and communication skills
• Has a strong trading mindset, with an entrepreneurial flair to maximize business opportunities.
• Fluent in English and other language(s) is an advantage
• Functional skills in Retail/Merchandising/Buying in Own Retail and/or eCommerce environments

Requisite Education And Experience / Minimum Qualifications

• University degree Marketing / Business/ Sales focus/ Economics
• 2-3 years merchandising experience – similar capacity
• Previous experience in merchandising and/or product marketing

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Permanent

Port Elizabeth

Overview
We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector's vehicle fleet includes a food industry first in 'multi-temperature' vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

• VECTOR LOGISTICS is seeking to employ an experienced District Sales and Merchandising Manager to implement appropriate solutions in the form of value propositions to meet or exceed all sales goals, performance quotas and process expectations in the assigned area.
• VECTOR LOGISTICS expects the suitable incumbent to provide tactical and operational management, supervision and support to the area sales team, immediately solve all operational, logistical and customer-related problems within the ambit of responsibility and identify and implement innovations, particularly those that will increase market share and the number and range of products being introduced into customers.
• The role will be based in Port Elizabeth and report to the Regional Sales Manager

Key Responsibilities

Sales Management

• Develop and execute the area sales strategy as aligned to the regional strategy.
• Generate leads regarding prospective contract opportunities and, together with the Regional sales Manager, drive deal closure.
• Drive the area contribution to strategic and operational target achievement.
• Contribute to accurate area sales (volume and product) forecasting and ensure alignment to and input into the regional and national planning processes.
• Track area competitor activity and performance.
• Develop, implement, and manage area marketing objectives.
• Drive horizontal and vertical growth opportunities.
• Constantly analyze statistics regarding the number of sales made in a given time period, the resulting profits, and the need for new clients and products.
• Coordinate sales team promotional activities across the area.

Customer Relationship Management

• Maintain and expand the customer base by building and maintaining good relationships with key customers and recognizing new customer opportunities.
• Understand key customers' operations and strategies as well as their requirements and trends.
• Gather area market intelligence on national accounts and key regional accounts.
• Manage and coordinate area resources in line with customer plans in order to achieve strategic objectives (call planners etc).
• Ensure the customer service policy is rigidly implemented and maintained.
• Resolve escalated customer queries and issues professionally and in the best interest of all parties.

Supply Chain and Distribution Management

• Address area stock availability issues with depots.
• Oversee the area order taking process.

Budget Management

• Drive the achievement of the area sales budgets in terms of volume.
• Control area sales costs.

Area Team Management

• Ensure the sales team creates demand pull.
• Plan and schedule team training and monitor impact on performance.
• Organize and direct the area team towards the achievement of its targets and together with the team, identify sales goals, create, and implement strategies, and evaluate performance.
• Accomplish area sales goals by orienting, instructing, assigning, scheduling, counselling, and disciplining staff.
• Address the job expectations of staff.
• Plan, supervise, evaluate job contributions, and provide regular feedback.
• Manage staff leave and general time management issues in line with organizational deliverables and standards.
• Ensure the accurate recording and maintenance of all employee information.
• Manage delivery against talent management action plans.
• Clarify roles and responsibilities for subordinates.
• Complete skills and competency matrices for all subordinates.
• Formulate/update job profiles for all subordinate jobs.
• Coach and mentor subordinates and potential successors.
• Develop and drive the training strategy.
• Develop and drive progression and career paths for subordinates.

Qualifications And Experience
Qualifications, Skills and Experience Required for the Job

• Degree in management, business administration and/or marketing Valid Code EB driver's license.
• 3 to 5 years' experience in a marketing and sales function that includes coordinating sales teams and managing complex and/or significant customer relationships.

We look forward to hearing from you