2,688 Retail Manager jobs in South Africa

• 3 years of experience in retail management, preferably in automotive, tech, or fast-paced retail environments
• Strong leadership and team management skills with a hands-on approach
• Excellent communication, negotiation, and customer service abilities
• Data-driven mindset with experience working with CRM, sales dashboards, and inventory tools
• Knowledge of used car retail or vehicle sales processes is a strong advantage
• A passion for cars and the automotive industry
• Valid drivers license

Salary Structure :

• Negotiable Basic Salary of up to R 60 000 based on experience

Only suitable candidates will be shortlisted and contacted within 14 days)

Overview

At Norman Goodfellows, we don’t just sell wine, spirits, and premium beverages — we create experiences worth toasting to. We’re on the hunt for a Retail Manager who’s got the perfect blend of leadership, passion, and a dash of flair. If you thrive in a fast-paced environment, love creating exceptional customer experiences, and can manage a team as smoothly as a perfectly aged whiskey, then we want you on our team!

Drive sales performance and achieve store targets.

Deliver an exceptional customer experience that reflects the Norman Goodfellows brand.

Handle customer queries, complaints, and escalations with professionalism.

Oversee day-to-day store operations, ensuring compliance with company policies, liquor licensing, health & safety, and legal requirements.

Manage stock control, ordering, receiving, and shrinkage management.

Ensure store presentation, merchandising, and promotional displays meet company standards.

Recruit, train, motivate, and manage store staff.

Set clear goals, monitor performance, and provide coaching and feedback.

Build a culture of accountability, collaboration, and service excellence.

Manage budgets, expenses, and cost control.

Analyse sales data and prepare reports for management.

Drive profitability through effective resource allocation and cost management.

Strong leadership and people management skills.

Excellent communication and interpersonal abilities.

Commercial awareness and sales-driven mindset.

Ability to problem-solve and make sound decisions.

Strong organisational and multitasking skills.

Knowledge of stock management and retail systems (POS, inventory software).

• Matric / Grade 12 (Tertiary qualification in Retail / Business Management advantageous).
• Minimum 3–5 years’ retail management experience, preferably in liquor, FMCG, or premium lifestyle retail.
• Proven track record of achieving sales and managing high-performing teams.
• Willingness to work retail hours, including weekends and public holidays.
• 3-5 yrs experience in a same / similar role - Strong verbal & written communication skills.

• Competitive Remuneration package
• Provident fund
• Group life and Disability cover

Johannesburg, South Africa | Posted on 09/09/2025

At Norman Goodfellows, we don’t just sell wine, spirits, and premium beverages — we create experiences worth toasting to. We’re on the hunt for a Retail Manager who’s got the perfect blend of leadership, passion, and a dash of flair. If you thrive in a fast-paced environment, love creating exceptional customer experiences, and can manage a team as smoothly as a perfectly aged whiskey, then we want you on our team!

• Drive sales performance and achieve store targets.
• Deliver an exceptional customer experience that reflects the Norman Goodfellows brand.
• Handle customer queries, complaints, and escalations with professionalism.
• Operations & Compliance: Oversee day-to-day store operations, ensuring compliance with company policies, liquor licensing, health & safety, and legal requirements.
• Manage stock control, ordering, receiving, and shrinkage management.
• Ensure store presentation, merchandising, and promotional displays meet company standards.
• Recruit, train, motivate, and manage store staff.
• Set clear goals, monitor performance, and provide coaching and feedback.
• Build a culture of accountability, collaboration, and service excellence.
• Manage budgets, expenses, and cost control.
• Analyse sales data and prepare reports for management.
• Drive profitability through effective resource allocation and cost management.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Commercial awareness and sales-driven mindset.
• Ability to problem-solve and make sound decisions.
• Strong organisational and multitasking skills.
• Knowledge of stock management and retail systems (POS, inventory software).

• Matric/Grade 12 (Tertiary qualification in Retail/Business Management advantageous).
• Minimum 3–5 years’ retail management experience, preferably in liquor, FMCG, or premium lifestyle retail.
• Proven track record of achieving sales and managing high-performing teams.
• Willingness to work retail hours, including weekends and public holidays.

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SUMMARY:

Retail Store Manager in Secunda, Mpumalanga

Recruiter:

Eskort

Job Ref:

Ire /JR

Date posted:

Monday, July 14, 2025

Location:

Secunda, South Africa

SUMMARY:

Retail Store Manager in Secunda, Mpumalanga

JOB PURPOSE:

To provide an oversight and leading all operations of the store in ensuring that the store functions smoothly while optimizing profits.

The role will promote and increase customer traffic to the store by improving customer satisfaction levels and ensuring stock availability to customers at all times.

POSITION INFO:

Qualifications

JOB ROLE REQUIREMENTS

Grade 12

Diploma/Degree in Retail or Business or related qualification will be advantageous

Experience

Minimum of 5 years’ experience working in a retail environment, ideally in a managerial or leadership level.

Knowledge Required

Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.

Knowledge of stock management systems like ERP, Meat Matrix, e.t.c.

Knowledge and understanding of FMCG environment and related legislation.

Management of perishable products with short shelf life especially in meat industry.

Understanding of retail consumer behaviour and purchasing trends.

Understanding of the retail and meat market.

Skills Required

English Proficiency (read, write and speak). Excellent verbal and written communication skills.

Proficient in MS Office Suite.

Demonstratable Analytical Skills.

Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.

Excellent interpersonal skills and ability to communicate effectively.

Exceptional customer service and people management skills.

Energetic and self-starter.

KEY PERFORMANCE AREAS (KPA’S)

JOB ACTIVITIES

• Stock Management
  
  

• Housekeeping
  
  

• Employee Management
  
  

• Store Organisation
  
  

• Cash Management
  
  

• Customer Service
  
  

• System Administration Manage staff clockings via ERS. Maintan and understand the system Meat Matrix. Manage and maintain CCTV cameras. Ensure availability of physical security guards in store. Manage the alarm system internally.
  
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Advertising Services

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• Matric
• Holds a tertiary qualification in Agriculture, Marketing, or Business (advantageous) with more than 5 years of proven experience as a Retail Manager within Agriculture (recommended)
• Duties and Responsibilities
• Establish, develop, and maintain business relationships with current and prospective clients
• Identify priority products for the area of responsibility
• Manage all operations and delegate responsibilities to staff
• Supervise and lead staff to achieve maximum performance
• Manage stock levels and purchasing
• Handle customer complaints to protect the stores reputation
• Oversee promotions and in-store displays
• Stay up to date with market trends to identify improvement needs for the store
• Analyse sales and revenue reports and prepare forecasts
• Promote priority products based on customer needs and product benefits
• Maintain sound product knowledge, including competitor products
• Track customer sales history and success rates to ensure repeat orders
• Identify product development needs
• Achieve targets in line with company strategy and policies
• Manage sales objectives by projecting expected sales volumes
• Maintain constant awareness of economic indicators, changing trends, demand and supply, and competitors
• Contribute positively by achieving expected results
• Provide input into the development and implementation of new programmes, sales initiatives, and strategies
• Document client interactions and manage data relating to activities, accounts, and partners
• Ensure the effectiveness of cross-selling activities
• Contribute to the development and review of long-term sales strategies