6 Store Management jobs in South Africa

NATURE AND SCOPE OF DUTIES

• Store Management leads the staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open/ and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.

QUALIFICATIONS/ EXPERIENCE

• The applicant must have 3+ years’ experience in a retail environment management role.
li>Excellent customer service skills.
• A commitment to service excellence and customer satisfaction.
• Good interpersonal, communication and numeracy skills required in leading and managing the retail location and team.
• Must have the ability to respond and adapt quickly to changing business needs and requirements. Must be detailed orientated with the ability to translate direction to lower level execution.
• Computer literate.
• Knowledge of retail computer systems.
• English excellent, bilingual is a big plus.

WE’RE HIRING! | STORE MANAGEMENT POSITIONS
Location: The Precinct (Mushroom farm) Midrand – NEW STORE OPENING!
Company: Mambo’s Storage & Home

Are you ready to lead with energy, passion, and purpose? Mambo’s Storage & Home , South Africa’s favourite destination for all things home, is expanding! We are opening a brand-new store in Midrand and we’re looking for dynamic and experienced Store Managers and Assistant Managers to join our leadership team.

Available Positions:

• Store Manager
• Assistant Store Manager
• Department Supervisors

What We’re Looking For:

• Proven retail management experience (homeware, lifestyle, or general merchandise preferred)
• Strong leadership skills with the ability to motivate and develop teams
• A passion for customer service and delivering exceptional in-store experiences
• Ability to manage inventory, merchandising, and store operations
• A hands-on approach and commitment to excellence
• Willingness to work flexible retail hours, including weekends and public holidays

Key Responsibilities:

• Drive store performance and sales targets
• Lead by example and inspire a customer-first culture
• Manage stock control, receiving, and visual merchandising
• Train, coach, and manage team members
• Ensure smooth daily operations and compliance with company standards

Why Join Mambo’s?

• Be part of an established, growing brand with over 25 stores nationwide
• Supportive leadership and growth opportunities
• Competitive salary and staff discounts
• Energetic, fast-paced work environment

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Traineeship voor store management

Voor onze regio Utrecht zoeken wij een enthousiaste Trainee Store Managers.

Traineeship

• Regio Utrecht
  
  

• Werken in een omgeving waarin we onze klanten hun versie van beauty mogen laten beleven;
• Werken aan je persoonlijke effectiviteit en je managementvaardigheden;
• Meewerken met de dagelijkse werkzaamheden op de vloer, want dat is immers waar het gebeurt;
• Een uitgebreid traineeship voor verkooptalenten met leidinggevende ambities;
  
  

• Minimaal mbo-werkniveau en -denkniveau en minimaal één jaar managementervaring binnen de retail (bij voorkeur binnen de cosmeticabranche);
• Leergierig, enthousiast en klaar om je binnen twee jaar te ontwikkelen naar een store management functie;
• Een grote mate van zelfstandigheid, flexibiliteit en een hands-on-mentaliteit;
• Ondernemingsgezind en een talent in organiseren. Jij neemt initiatief en bent bereid om mee te werken met dagelijkse werkzaamheden;
• Communicatief vaardig, commercieel (oog voor kansen en mogelijkheden) en goed in samenwerken;
• Klant- en servicegericht, accuraat;
• Tot slot ben je integer, representatief en je hebt, net als de rest van jouw team, een verzorgde uitstraling.
  
  

General

• Location: Cape Town, Waterfront
• Reporting to: General Manager
• Hours of work: flexible schedule, including nights, weekends and holidays
• Nature of contract: Permanent, Full-time
• Salary range: Competitive Salary and Commission Structure
• Benefits: 18 DAYS annual leave, Casual dress code, employee discounts

About the organisation and role

Psycho Bunny is a worldwide menswear brand founded in New York back in 2005 with the aim of perfecting the polo. Today, colour-driven collections extend to Pima cotton T-shirts, plush French terry sweats, bottoms, outerwear, need-to-have accessories. Psycho Bunny is a creative community - not your typical workplace. Your voice will be heard. You’ll matter. And you’ll be instrumental in our unique brand’s ascent to new heights. Our rapid global expansion requires fluidity in an ever-changing high-performance environment. You’ll have the opportunity to learn, grow. We’re looking for forward-thinkers who want to take ownership and drive change. 

The roles 

Reporting to the Area Manager- these positions strategically manage and promote sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Main duties and responsibilities

Store operations and compliance

• Support the Store Management in managing daily store operations to meet performance and profitability goals
• Execute all requirements regarding Health and Safety Standards and Covid-19 compliance
• Move dynamically on the floor to assess and fulfil operational needs
• Assist in implementation of store programs, policies, and seasonal initiatives
• Cooperate with Store Manager to create and achieve action plans for store improvements

Customer experience and service

• Lead by example and coach team members to deliver exceptional customer experiences
• Assess guest needs and provide product education and technical guidance
• Support omnichannel services such as buy online, pickup in-store, phone sales, and shipping
• Resolve customer feedback and escalations in a professional and timely manner

Sales support and execution

• Assist with execution of business and sales goals as directed by Store Manager
• Ensure staff are trained and aligned with company retail standards
• Help drive the store’s key sales initiatives through team motivation and example-setting
• Take accountability for sales-floor readiness and visual merchandising when required

Team leadership and development (for management positions)

• Support recruitment, onboarding, training, and development of team members
• Participate in performance management and succession planning processes
• Provide in-store coaching to ensure consistent application of retail and service standards
• Engage in career discussions to support team member growth and retention
• Establish positive, developmental relationships with all team members.

Required skills and experience

Acting as the face and voice of the organisation, the ideal applicant will have the following competencies:

Work and industry experience

• At least three-plus years of experience in a similar retail management role.
• Proven track record of achieving sales
• Experience working with local and international markets
• Experience in retail sector

Communication and interpersonal skills

• Strong inter-personal skills with the ability to effectively communicate with people from different cultures and countries
• You have strong communication skills and the ability to foster a customer-focused selling culture.
• Positively communicates and demonstrates the Brand values, attitude and culture.
• A confident and outgoing individual who is friendly and accessible

Administration and organisational skills

• Highly organised individual with the ability to multitask and prioritise effectively
• A flexible, self-driven individual who is able to work autonomously while maintaining open channels of communication with a team
• A proactive individual who uses their initiative to ensure service and performance are always to a high standard

General

• Energetic, proactive, and hands-on approach to floor leadership
• Organised, adaptable, and calm under pressure
• Passionate about retail and team collaboration
• Committed to personal and professional development

Interested?

Please complete this application form: 

Closing date for applications : 4 July 2025

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful