708 Human Resources jobs in Johannesburg

Overview

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The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025.

The core purpose of the Head of Billing Service Delivery Division role is:

The core purpose of the Head of Billing Service Delivery Division role is to provide strategic and tactical leadership in the billing capability space as well as operational oversight and leadership of all billing-related functions, including subscriber and enterprise billing, wholesale, revenue assurance activities, and ERP systems and customer and business partner service delivery. This role is pivotal in ensuring accurate revenue reporting and safeguarding customer billing integrity across ERP, CRM and billing systems as well as being responsible for the critical billing presentment capability, which shapes the Customer Experience. ERP capability is key to managing the health and integrity of business partner relationships which form an important part of our sales and service capability.

Your responsibilities will include:

• Strategic Leadership
  • Lead and shape Vodacom’s billing strategy in alignment with the Group’s digital and financial transformation goals.
  • Lead and shape the evolution of billing platforms to support Vodacom strategic intent - converged services, 5G, IoT, and digital products.
  • Champion automation, self-service billing, and real-time charging capabilities.
  • Innovation & Transformation: Drive adoption of digital tools, AI use cases, and simplification of billing architectures and processes.
• Stakeholder Management
  • Establish and maintain trusted relationships with internal business units, external vendors, and regulatory stakeholders to align Billing and ERP initiatives with enterprise objectives.
  • Build and shape close working relationships across IT, Finance, Commercial, and Operations to ensure integrated delivery of billing and ERP services.
  • Represent the function in executive forums and governance structures, ensuring transparent communication of priorities, risks, and performance metrics.
  • Actively solicit and incorporate stakeholder feedback to refine service delivery and enhance customer satisfaction.
  • Drive stakeholder alignment and adoption during system upgrades, process changes, and transformation initiatives.
• Billing Development and Operations Management
  • Oversee end-to-end billing processes and applicable governance processes for postpaid, prepaid, hybrid, fibre, enterprise, and wholesale services.
  • Ensure billing accuracy, completeness, integrity and timeliness across all product and business lines in lines with CAVOT principles.
  • Manage the billing calendar, invoice generation, adjustments, and dispute resolution according to Service Management Principles.
  • Ensure high availability, performance, and compliance of ERP services through structured incident, change, and capacity management practices. Drive continuous improvement and automation across ERP-supported processes.
• Billing Assurance & Compliance
  • Collaborate with Assurance teams to proactively identify, create visibility of and mitigate revenue affecting Billing and ERP related discrepancies.
  • Ensure compliance with ICASA regulations, POPIA, and internal audit requirements.
  • Maintain audit trails and controls for billing integrity and transparency.
  • To manage Billing and ERP issues and challenges that impact on Customer and Business Partner Experience and to conduct root cause analysis and design future proof people, process and technology solutions to resolve the issues and challenges.
  • To provide and manage governance solutions across Billing Service Delivery ensuring compliance with all control and regulatory requirements.
  • Provide proactive and engaged query support to commercial teams, primarily Finance / EBU / CBU, stakeholders and BI teams to established service levels and Customer Experience ambitions – Only Ask Once
• Customer Experience & Digital Enablement
  • Drive improvements in bill clarity, digital bill delivery, and customer self-service tools (e.g., MyVodacom App, USSD).
  • Reduce billing-related complaints and improve NPS through proactive issue resolution.
• Billing and ERP Operations Management
  • Oversee end-to-end billing and ERP processes for postpaid, prepaid, hybrid, fibre, enterprise, and wholesale services - ensuring stability, availability, and performance across finance, supply chain, and billing processes.
  • Ensure billing accuracy, completeness, and timeliness across all product lines.
  • Manage the billing calendar, invoice generation, adjustments, and dispute resolution.
  • Manage Billing activities through monitoring, investigations and correction actions across the value chains.
  • Shape, assess and provide direction on billing solutions for new products, transformational solutions and system change implications across the architectures.
  • Provide escalation desk services for billing experience, resolving incidents and restituting customer.
  • Manage incident resolution, change control, and system enhancements in collaboration with IT and business stakeholders.
  • Drive continuous improvement and automation of billing processes and ERP-supported workflows to enhance operational efficiency and compliance.

The ideal candidate for this role will have:

• A 3-year IT Degree or equivalent qualification is essential
• Post-Graduate Qualification such as an MBA qualification would be advantageous
• Minimum of 8 -10 years’ experience working in Billing, Telecommunications and IT.
• Minimum 5 years management/ leadership experience. Specific experience in an end-to-end billing delivery or billing value chain function is essential.

• Excellent understanding of Billing Capability, Billing and Rating Services, Billing Operations, telecommunications, IT and the Telecommunications market.
• Expert knowledge of end-to-end Business Processes – Order to Cash
• Expert knowledge of Systems impacting Billing
• Experience of and understanding of various regulatory and compliance frameworks that shape the telecommunications industry - including those frameworks supporting VAT, billing, credit, SOX, POPIA and electronic communications
• Expert knowledge on the impact of products, systems and billing implications on billing, rating and business partner billing or commissions
• Distinct analytical and systematic thinking and the ability to execute with appropriate urgency and precision.
• Ability to communicate complex technical dependencies comprehensively at an executive level.
• Ability to engage with management and technical experts to address complex problems and to implement complex end-to-end process and systems solutions.
• Proven success in leading of teams that span both the technology and business core deliverables.

Closing date for Applications: 17 October 2025.

The base location for this role is Vodacom, Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Hire Resolve's Client is currently seeking an enthusiastic and detail-oriented Onboarding Analyst to join their team in Johannesburg. This client is working at the very cutting edge of the fintech space.

The Onboarding Analyst will be a vital link between program implementations and business objectives by supporting and ensuring the successful completion of project initiation, scoping, and delegating tasks cross functionally. The position will be based in CAT time zone and one of our key markets like Kenya/Uganda/Ghana/Mauritius/CIV/Cameroon. Familiarity with and experience in Africa is a plus as is previous experience in working for an international organization with teams across multiple time zones.

• Assist in business requirements gathering and translating to information systems, assist in project management, coordinate projects with third-party vendors, assist in quality assurance of programs.
• Define program scoping.
• Document onboarding program tasks with appropriate tools.
• Perform card validation and assist with troubleshooting transaction challenges.
• Own and develop relationship with partners, working with them to optimize and enhance integrations.
• Report on common sources of issues or questions and make recommendations.
• Stay abreast with Visa and MasterCard project tasks and requirements.
• Constantly be on the lookout for ways to improve the onboarding process.
• Assure compliance with GTP and Payment Card Industry policies, procedures, standards, and regulations.
• Assist in training and orientation of other staff and users.
• Develop proficiency in leading meeting discussions and coordinating project touchpoints.
• Perform other related duties as assigned.

• B.S. degree preferred.
• Minimum 3-5 years’ experience in the field or related area.
• Excellent customer service attitude, good communications skills (both verbal and written), and organizational skills, and the ability to cope with and manage a constantly changing environment.
• Proven experience in gathering project scope and key stakeholders.
• Advanced knowledge in generating project documentation.
• Excellent problem-solving skills, ability to think algorithmically, self-starter.
• Strong ability to multitask, and detail oriented.

• Salary negotiable.
• Training and Development.
• Performance Bonus.
• Health Insurance.

Contact Hire Resolve for your next career-changing move today.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Michaela Boustred at Hire Resolve or on LinkedIn.
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV:

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Job Title: Client Service Consultant

Company: FNB Commercial Forex

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. This role is about maintaining a high standard of client service and supporting sales targets within the Foreign Exchange Product House.

Role Purpose

Guided by the FRG Promises, responsible for maintaining a high standard of client service in Foreign Exchange Product House. To provide customers with excellent service by ensuring they are served promptly, understanding their needs, and processing their requests. Apply appropriate sales processes within the unit to achieve sales targets. Convert leads to sales by opening active accounts to achieve annual targets.

• Act as the first point of contact for clients seeking assistance with queries relating to Forex payments (inward and outward).
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Provide troubleshooting and technical assistance to clients.
• Build sustainable relationships and trust with clients’ accounts through open and professional interactive communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Take the extra mile to engage clients.

• Have a minimum of Grade 12 or relevant tertiary qualification.
• Have a minimum of 1 - 2 years’ experience in dealing with high level client queries relating to Forex payments in a Client Care/Call Centre environment.
• Have Financial Services/Banking industry experience (preferred).
• Have an understanding of processing Forex payments (inward and outward).

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

• A team player.
• Able to work under pressure.
• A people’s person.
• Great communicator (written and verbal).
• Attentive to detail.
• Client-centric.

Take note that applications will not be accepted on the below date and onwards; kindly submit applications ahead of the closing date indicated below: 11/10/25 .

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose it to other parties.

• Entry level

• Full-time

• Other

• Banking

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Responsibilities

Deliver analyses of HR data; identify trends and contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.

Carry out complex HR data processing tasks; advise colleagues when needed and use expertise to help improve data collection tools and administration processes.

Provide advice and guidance to managers in developing, documenting, and communicating solutions (including disciplinary action) for individual employee relations cases; support managers at formal hearings.

◆ Insights and Reporting

Contribute to the preparation of various data and analytics reports.

Work within established procedures to achieve specified goals.

◆ Regulatory and Compliance Management

Investigate standard incidents using current regulatory and compliance processes, systems, and procedures, and take action to solve immediate compliance issues. Advise more senior colleagues on more complex problems.

Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.

Produce, update, and provide best practice support on a wide range of Microsoft documents, databases, and other departmental systems.

Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Behavioral Comps

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, acts consistently with the organization's policies and practices. Shows honesty and candor when working with others. Honors agreements and meets commitments.

Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Applies knowledge of business and the marketplace to advance the organization's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.

Skills

Works with full competence to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works without supervision and may provide technical guidance.

Works with full competence to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works without supervision and may provide technical guidance.

Works with full competence to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works without supervision and may provide technical guidance.

Works with full competence to understand and effectively use standard office equipment and standard software packages to support business processes. Typically works without supervision and may provide technical guidance.

Works with full competence to interpret and apply knowledge of laws, regulations and policies in area of expertise. Typically works without supervision and may provide technical guidance.

Works with full competence to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works without supervision and may provide technical guidance.

Works with full competence to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works without supervision and may provide technical guidance.

Works with full competence to acquire, organize, protect and process data in order to fulfill business objectives. Typically works without supervision and may provide technical guidance.

Works with full competence to ensure that the relationship between the organization and its staff is managed appropriately within a clear and understandable framework underpinned by the organization's values, principles and policies and compliant with employment law and other legal requirements. Typically works without supervision and may provide technical guidance.

Works with full competence to create reports for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works without supervision and may provide technical guidance.

Education

Short-Cycle Tertiary Education

General Exp

Sound experience and understanding of straightforward procedures or systems (7 to 12 months)

Managerial Exp

Basic experience of coordinating the work of others (4 to 6 months)

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow".

We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

Our Customer Support team is relentless in the pursuit of excellence, ensuring AGCO delivers the best products and services in the industry in the most efficient way. We are currently seeking a Field Service Specialist for our Johannesburg team. The successful candidate will be responsible for providing product technical support on designated products to the South Africa and Africa markets.

Your Impact

• Product champion at level 1 support, working alongside the other Field Service product champion team staff.
• Provide product Field Service support on designated products to the South Africa and Africa markets. On occasion, the candidate may be required to also assist with other APA Field support regions.
• Primarily provide direct technical support through AGCO reporting Web based systems and Phone support, also with field visits to Distribution, Dealers and End users where required.
• Provide support on Parts technical cases through the AGCO Web based systems.
• Provide support on onboard & off board Digital case management through the AGCO Web based systems.
• Collate and quantify field service issues, providing all required warranty failure information and liaising with Level 2 support in order to source plant technical / engineering teams for full resolution.
• Monitor and drive completion of all field campaigns and repair programmes on designated products ensuring that completion rates are achieved and in line with company objectives.
• Working with technical training teams in training support and excellence.
• Attend training and service meetings at designated Africa events and source factories.
• Collate, present and follow up the top 5 product issues at Africa service review meetings.
• Provide technical and operation support to whole goods teams, in field events, demonstrations and product matching.

Your Experience and Qualifications

• HND or equivalent qualifications in agriculture/machinery and qualified trade test will be beneficial.
• Minimum of 3-5 years’ experience working directly with agricultural equipment or in a related industry post qualifications.
• Technical knowledge or experience on Combines, Bailers, Hay equipment, Planters and Tractors.
• Fluent in English language is essential.
• Computer and administration skills.
• Ability and willingness to travel within Africa as well as to other AGCO locations.
• Valid Driver’s licence.

AGCO South Africa offers a value proposition to our employees, whereby we value our employees, teamwork and have a welcoming culture. Our employee benefits / programmes are benchmarked within the market and with AGCO globally. These include Health Insurance Benefits, Risk Insurance Benefits, Retirement Planning Benefits, and Free Employee Assistance Programmes.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt, Massey Ferguson, PTx and Valtra.

Join to apply for the Service Projects Engineer role at GEA Group

The role involves formalizing a detailed proposal based on the client’s requirements, best practices, and providing a well-engineered solution. Other responsibilities include conducting project sales, reviewing solutions and engineering for compliance, and coordinating project deliverables.

• Formalize a detailed proposal based on the client’s requirements, best practices, and providing a well-engineered solution.
• Conduct project sales, including meeting with clients, establishing requirements, developing solutions, and presenting and negotiating proposals.
• Review solutions and engineering for SANS compliance, engineering principles, GEA standards, and client contract requirements.
• Coordinate preparation and delivery of project deliverables, engineering, operating, and maintenance documents.
• Plan and implement a project program, including defining project philosophy, activities, milestones, and resource requirements.

• Diploma/Degree in Mechanical/Industrial Engineering
• 5 years of experience in the industry (seasoned Artisan/FSE)
• 1-2 years of experience in Ammonia Refrigeration Design
• Strong understanding of the Ammonia refrigeration process and associated engineering

• Ability to calculate figures and amounts, such as discounts and proportions
• Knowledge of SANS 10147 advantages
• Very good communication skills
• Good negotiation skills
• Strong customer orientation with a focus on service delivery

What You’ll Do

• Act as a product & process specialist for hydro plant equipment.
• Provide immediate technical support to customers.
• Oversee application development, product design, and new product introductions.
• Build and maintain strong customer, supplier, and vendor relationships.
• Conduct on-site assessments, diagnostics, preventative maintenance, repairs, and upgrades.
• Oversee projects and contribute to sales opportunities when required.
• Organize transfer meetings with sales, project management, and customers.
• Participate in company committees or initiatives as needed.

• Bachelor’s degree in Science or Engineering.
• 5+ years’ experience with hydro plant machinery.
• Mechanical and/or electrical engineering background.

• Master’s degree or MBA (advantageous).
• Knowledge of Non-Destructive Testing / Quality Assurance.
• Experience providing technical service directly to customers.
• Expertise in manufacturing, field service, and commissioning.
• Knowledge of on-site machining (advantage).

• Excellent interpersonal and communication skills.
• Strong problem-solving and project management abilities.
• Deadline-driven with proven delivery track record.
• Willingness to travel internationally.
• Independent, proactive self-starter.

At Omega People Solutions, we know technical excellence is only part of the equation — the real difference is made by people who can connect, deliver, and build trust.

Scam alert: Santam has become aware of an e-mail scam involving the unauthorised use of the Santam logo alongside another brand.
Please note that this is a scam. We remind all clients that Santam will only communicate through official channels or the authorised broker. Learn more.

Santam’s Motor Claims (South Region: Western Cape, Eastern Cape, Northern Cape and Free State) has a position available for a Motor Claims Service Consultant - Abuntex, that will be based in Johannesburg (Hill on Empire).

The purpose of this position is to process all the allocated Motor Claims and make them ready for an assessor to be appointed. The CSC will be responsible for all queries on the claim. This will include communication with the client, Intermediary and or Service Provider.

• Manage workload and instructions from system through any communication and or documents.
• Work closely with your team
• Required to check completeness and correctness of documents
• Responsible for all actions to get claim assessment ready and the appointment of the assessor
• Contact client or intermediary telephonically for any identified outstanding information and keep them informed.
• Required to follow up on claims to receive digital images and or any documentation necessary for Assessment
• Handle complaints, queries, all interaction with clients, Intermediaries, Service Providers, internal stakeholders, Relationship Managers, Underwriters, either by telephone or by email
• Create services on Claims Center system for rental
• Responsible for arranging, manage rental requests, extensions & terminations
• Attend to your Review and daily activities on the Claims Center system

• Matric
• Fully computer literate (MS Office)
• 2 - 4 years’ claims experience
• Any previous claims handling, pre-support and or post support experience is advantageous
• Knowledge of Abuntex, BPM, Claims Center and Codeplex (SPM) will be an advantage

• Ability to verify and interpret policy and appraisal detail
• Telephonic skills
• Ability to handle conflict and negotiate

• Problem solving.
• Information Seeking
• Producing creative solutions.
• Adapting to changing circumstances.
• Performing under pressure.
• Deciding & initiating action.
• Teamwork and cooperation
• Customer Service Orientation

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

Our recruitment process

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

Our recruitment process

Step 1

Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.

Our recruitment process

Step 2

Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.

Our recruitment process

Step 3

Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.

Our recruitment process

Step 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process

Step 5

We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!

Our recruitment process

Step 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials.

Our recruitment process

Step 7

Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.

Our recruitment process

Step 8

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

Our recruitment process

Step 1

Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.

Our recruitment process

Step 2

Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.

Our recruitment process

Step 3

Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.

Our recruitment process

Step 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process

Step 5

We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!

Our recruitment process

Step 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials.

Our recruitment process

Step 7

Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.

Our recruitment process

Step 8

You made it. Here we ensure we receive all your documents to get you onto our payroll system.

There is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2025 for excellence in people practices. This is the ninth consecutive year that we have achieved this accolade.