1,333 Hr Generalist jobs in South Africa
Hr payroll administrator humansdorp
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HR Generalist Partner
Posted 13 days ago
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KEY RESPONSIBILITIES
(Structured along the employee journey)
§ Oversee the end-to-end onboarding experience including background checks, employment contracts, tools of trade provisioning and systems access
§ Ensure full compliance and a smooth start for all new hires across internal teams and client campaigns
§ Collaborate with recruitment and compliance teams to ensure efficient onboarding delivery
§ Strengthen culture integration from day one
§ Industrial Relations and Policy Governance IR Case Management
§ First-line support on IR matters including absenteeism, underperformance, misconduct, and grievances
§ Draft hearing documentation, facilitate processes, and support formal outcomes
§ Ensure policy-aligned responses and prepare accurate paper trails for internal and CCMA use
§ Maintain and track IR matters with monthly reporting to highlight trends, risks, and hotspots
2. Policy Development and Governance§ Draft, review, and manage HR and employment policies aligned to BPO operations and labour law
§ Train leaders on consistent application and advise on gaps or adaptations needed
§ Strengthen policy adherence and provide oversight during audits or escalations
3. Performance Management (Core Focus)§ Design and roll out campaign-specific performance standards that reflect operational realities, leadership inputs, and evolving scorecard priorities
§ Collaborate with leadership to develop competitive and targeted KPIs based on: business goals, client expectations, operational challenges, and trends observed through IR, retention, QA, and performance outcomes
§ Develop and implement a clear Performance Management Policy that is applied consistently across units
§ Train Supervisors and Managers on performance management best practices, including review cycles, calibration, and real-time coaching
§ Proactively track people performance and alert leadership on both red flags and high-performer opportunities
§ Design and support Performance Improvement Plans (PIPs) for underperformers with structure, guidance, and coaching integration
§ Partner with QA, Operations, and L&D to link people outcomes with campaign health
§ Provide monthly reporting that highlights: top and bottom performers, role-specific insights, gaps in measurement, and links to attrition, engagement, and recognition
4. TALENT GROWTH, RETENTION AND SUCCESSION§ Collaborate with managers to identify, map, and develop succession candidates for critical roles
§ Track Individual Development Plans (IDPs) and ensure follow-through
§ Recommend or design developmental experiences, mentorship pairings, and stretch assignments
§ Identify high-performing staff for fast-tracking or leadership exposure
§ Track and respond to attrition trends and exit reasons
§ Contribute to campaigns and initiatives that enhance retention, recognition, and employee investment
5. EMPLOYEE ENGAGEMENT, WELLNESS AND CULTURE§ Support the design and delivery of culture and wellness activities including mental health, inclusion, care days, and values activations
§ Conduct pulse surveys, engagement check-ins, and exit interviews
§ Provide insights on engagement levels to leadership and HR
§ Work with internal teams to drive inclusion, recognition, and morale-building interventions
§ Advise on absenteeism patterns and wellness referrals where needed
6. HR ADMINISTRATION, SYSTEMS AND REPORTING§ Maintain and secure HR files in line with POPIA and internal protocols
§ Prepare HR reports, dashboards, and analytics to share with the Head of iPeople and leadership
§ Manage accurate trackers for IR, absenteeism, performance reviews, PIPs, and career movement
§ Coordinate payroll-relevant inputs like new hires, exits, movements, and warnings
7. STRATEGIC BUSINESS SUPPORT AND CAMPAIGN INTEGRATION§ Understand and support the culture, KPIs, and delivery expectations of all BPO campaigns
§ Diligently align HR initiatives with campaign outcomes
§ Serve as the HR lead for new campaigns, transitions, or people-impacting shifts
§ Alert business leaders to people trends, pain points, or emerging risks
§ Collaborate with L&D, QA, and operational owners to support campaign health from a people perspective
QUALIFICATION AND EXPERIENCE§ Demonstrated experience managing performance frameworks, PIPs, and employee development
§ 35 years of experience as an HR Generalist or Business Partner in a BPO or contact centre environment
§ Degree or Diploma in HR Management, Industrial Psychology, or similar
§ Strong knowledge of South African labour law, BCEA, CCMA processes, and HR policy frameworks
§ Skilled in MS Excel and HRIS systems for tracking, reporting, and analytics
KNOWLEDGE AND SKILLS
§ Payroll
§ Advanced excel
§ Labour law
§ S197 and S189
§ B-BBEE transformation
§ ESG reporting
§ WSP
§ Business report writing
§ Business acumen
KEY RESPONSIBILITIES
(Structured along the employee journey)
§ Oversee the end-to-end onboarding experience including background checks, employment contracts, tools of trade provisioning and systems access
§ Ensure full compliance and a smooth start for all new hires across internal teams and client campaigns
§ Collaborate with recruitment and compliance teams to ensure efficient onboarding delivery
§ Strengthen culture integration from day one
§ Industrial Relations and Policy Governance IR Case Management
§ First-line support on IR matters including absenteeism, underperformance, misconduct, and grievances
§ Draft hearing documentation, facilitate processes, and support formal outcomes
§ Ensure policy-aligned responses and prepare accurate paper trails for internal and CCMA use
§ Maintain and track IR matters with monthly reporting to highlight trends, risks, and hotspots
2. Policy Development and Governance§ Draft, review, and manage HR and employment policies aligned to BPO operations and labour law
§ Train leaders on consistent application and advise on gaps or adaptations needed
§ Strengthen policy adherence and provide oversight during audits or escalations
3. Performance Management (Core Focus)§ Design and roll out campaign-specific performance standards that reflect operational realities, leadership inputs, and evolving scorecard priorities
§ Collaborate with leadership to develop competitive and targeted KPIs based on: business goals, client expectations, operational challenges, and trends observed through IR, retention, QA, and performance outcomes
§ Develop and implement a clear Performance Management Policy that is applied consistently across units
§ Train Supervisors and Managers on performance management best practices, including review cycles, calibration, and real-time coaching
§ Proactively track people performance and alert leadership on both red flags and high-performer opportunities
§ Design and support Performance Improvement Plans (PIPs) for underperformers with structure, guidance, and coaching integration
§ Partner with QA, Operations, and L&D to link people outcomes with campaign health
§ Provide monthly reporting that highlights: top and bottom performers, role-specific insights, gaps in measurement, and links to attrition, engagement, and recognition
4. TALENT GROWTH, RETENTION AND SUCCESSION§ Collaborate with managers to identify, map, and develop succession candidates for critical roles
§ Track Individual Development Plans (IDPs) and ensure follow-through
§ Recommend or design developmental experiences, mentorship pairings, and stretch assignments
§ Identify high-performing staff for fast-tracking or leadership exposure
§ Track and respond to attrition trends and exit reasons
§ Contribute to campaigns and initiatives that enhance retention, recognition, and employee investment
5. EMPLOYEE ENGAGEMENT, WELLNESS AND CULTURE§ Support the design and delivery of culture and wellness activities including mental health, inclusion, care days, and values activations
§ Conduct pulse surveys, engagement check-ins, and exit interviews
§ Provide insights on engagement levels to leadership and HR
§ Work with internal teams to drive inclusion, recognition, and morale-building interventions
§ Advise on absenteeism patterns and wellness referrals where needed
6. HR ADMINISTRATION, SYSTEMS AND REPORTING§ Maintain and secure HR files in line with POPIA and internal protocols
§ Prepare HR reports, dashboards, and analytics to share with the Head of iPeople and leadership
§ Manage accurate trackers for IR, absenteeism, performance reviews, PIPs, and career movement
§ Coordinate payroll-relevant inputs like new hires, exits, movements, and warnings
7. STRATEGIC BUSINESS SUPPORT AND CAMPAIGN INTEGRATION§ Understand and support the culture, KPIs, and delivery expectations of all BPO campaigns
§ Diligently align HR initiatives with campaign outcomes
§ Serve as the HR lead for new campaigns, transitions, or people-impacting shifts
§ Alert business leaders to people trends, pain points, or emerging risks
§ Collaborate with L&D, QA, and operational owners to support campaign health from a people perspective
HR Generalist
Posted 1 day ago
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Job Description
Overview
As HR Generalist you’ll be reporting into the HR Manager & will play a vital role in ensuring the smooth operation of the department.
Responsibilities- Manage & support all HR-related processes, including maintaining employee records.
- Coordinate recruitment & hiring activities.
- Manage payroll & benefits.
- Ensure compliance with company policies & legal regulations.
- Bachelor’s degree / equivalent NQF 6 / 7 level in human resource management or related field.
- Proven experience in a generalist HR role, with a strong focus on employee relations.
- Minimum of 3 years’ discipline specific experience.
- Sound knowledge of HR practices, labour legislation, & disciplinary procedures.
- Experience using HR Information Systems, particularly PaySpace and SuccessFactors - essential.
- Strong ER / IR Knowledge.
- Contact Centre experience a huge advantage.
Salary Package : R45000 CTC
#J-18808-LjbffrHR Generalist
Posted 3 days ago
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Job Description
Job Description
Are you a dynamic and experienced HR Professional ready to take the lead in a fast-paced environment? Our client, a leading debt collection company in the financial services sector, is looking for a Human Resource Generalist to manage the full HR function for their 120-seater call centre.
Key Responsibilities :
- Full-cycle Recruitment
- Training & Development initiatives
- Driving Employee Engagement
- Talent Management strategies
- Retention Management planning
- Handling IR, ER, and Disciplinary processes
- Managing VIP Payroll
- Overseeing all HR Administration
Requirements
- A relevant qualification in Human Resource Management, Industrial Relations Management or similar
- Minimum 3 years’ experience as an HR Generalist in a call centre, debt collection company, or financial services environment
- Strong knowledge of South African Labour Laws
Additional Skills and Competencies
- Cultural Sensitivity – Navigating South Africa’s diverse workforce with empathy
- Emotional Intelligence – Managing emotions and understanding others’ perspectives in high-stakes situations
- HRIS & Payroll Systems – Familiarity with systems like Sage, SAP, or Workday
- Digital Literacy – Comfort with remote hearings, digital documentation, and virtual collaboration tools
- Project Management – Leading IR initiatives and compliance audits
- Negotiation Skills – Balancing assertiveness and diplomacy in union talks
- Conflict Resolution – De-escalating tensions and fostering constructive dialogue
- Stakeholder Engagement – Building trust with employees, unions, and management
- Report Writing – Clear, concise documentation of IR cases and outcomes
- Presentation Skills – Communicating IR strategies and outcomes to leadership
- HR Strategy Alignment – Aligning IR practices with broader HR and business goals
- Policy Development – Drafting and implementing workplace policies and codes of conduct
- Risk Management – Identifying and mitigating IR-related risks
- Data Analysis – Using HR metrics to inform IR decisions (e.g., absenteeism trends, turnover)
- Change Management – Supporting organisational change while maintaining labour peace
- Labour Law Proficiency – Deep understanding of South African labour legislation (e.g., LRA, BCEA, EEA, OHSA)
- Collective Bargaining – Experience negotiating with unions and employer bodies
- Dispute Resolution – Skills in mediation, arbitration, and CCMA processes
- Grievance Handling – Managing employee complaints effectively and fairly
- Disciplinary Procedures – Conducting hearings and ensuring procedural fairness
HR Generalist
Posted 3 days ago
Job Viewed
Job Description
AESGisaninternationalspecialistconsultancy,engineering,andadvisoryfirmwithofficesinLondon,Dubai,AbuDhabi,Singapore,Egypt,SouthAfrica,AustraliaandRiyadh.Wearededicatedtohelpingsolveourclientsgreatestchallengesthroughcollaboration,innovation,andadvancedtechnicalsolutions.Withunparalleledexperiencegainedfromworkingonhundreds ofprojects,ourmultidisciplinaryteamofarchitects,planners,engineers,scientists,modelers,andprojectmanagersworkalongsideourclientstodelivereffectivesolutionsthatstandthetestoftime.
Weprideourselvesonbeingleadersintheindustryineachoftheservicesthatweoffer.Wehaveoneofthelargesteddedicatedteamswithdecadesofcumulativeexperienceinsustainabledesign,fireandlifesafety,façadeengineering,commissioning,buildingperformance,wastemanagement,environmentalconsultancy,carbonmanagement,andacoustics.
Job DescriptionWeareseekingahighlymotivatedaproactiveanddetail-orientedHRGeneralisttojoinourHumanResourcesteam,therolewillbebasedinCapeTown,CBD.TheHRGeneralistwillsupportabroadrangeofHRfunctionsincludingrecruitment,onboarding,offboarding,employeerelations,performancemanagement,compliance,andbenefitsadministration.ThisroleiskeytofosteringapositiveworkplacecultureandensuringsmoothHRoperations.
Key Responsibilities- Administerandsupportday-to-dayHRfunctionsandprocedures
- Coordinateonboardingandorientationofnewemployees.
- Offboardingsuchas,butnotlimitedto,collectionofofficeequipmentonlastday,conductingemployeeexitinterviews,providingservicecertificates
- MaintainaccurateemployeerecordsandHRdatabases
- Supportemployeerelationsefforts,includingresolvingroutineworkplaceissues
- Administerbenefitprogramsandansweremployeequestionsregardingpoliciesandprocedures
- Ensurecompliancewithlaborlawsandcompanypolicies
- Assistwithperformancereviewcyclesandtraininginitiatives
- Administrationofemployeepayrollchangesonamonthlybasis
- Administrationoftheemployeemedicalaid
- PrepareHRreportsandsupportauditsasneeded
- ParticipateinHRprojectsandprocessimprovements
- Provideadhocsupporttothewideroperationsteamsuchas,butnotlimitedto,reviewofofficespacerequirements,officemaintenance,organisingcompanyevents,liaisingwithgovernmentauthorities
- Bachelor'sdegreeinHumanResources,BusinessAdministration,orrelatedfield
- 7yearsofHRexperience,preferablyinageneralistcapacity
- KnowledgeoflaborlawsandHRbestpractices
- Stronginterpersonalandcommunicationskills
- ProficiencyinHRISsystemsandMicrosoftOfficeSuite
- Abilitytohandlesensitiveandconfidentialinformationwithdiscretion
- HRcertificationisaplus
- AESGisamultidisciplinaryspecialistconsultancy,offeringaconsultancyserviceandworkenvironmentlikenoother.
- Throughourworld-classreputationforinnovativethinking,pushingprojectstooutperformexpectationsthroughsmartapplicationofplanning,engineering,andarchitecturalsolutions,ourprojectportfolioincludessomeoftheworld'smostforward-thinkingandexcitingnewdevelopments.
- Thesuccessofourcompanyisbuiltonthesuccessofindividuals.Ourabilitytoachievewhatwehaveisbecauseourstaffaredriven,passionate,andlovewhattheydo.
- Ahugeamountoffreedomforourhigh-performingemployees.
- Greatcareeropportunitiesasthecompanycontinuestogrow,withaccesstoahugevarietyofprojectsandincredibleclients.
- Workingonsomeoftheworld'sleadingdevelopmentsandtacklingourclient'sgreatestchallenges.
- Commitmenttobuildingonyourareasofspecialismandfocalinterestpoints,supportingyourprofessionaldevelopmentthroughastructuredtrainingandmentorshipprogram.
- Highlycollaborativeapproachacrossthedifferenttechnicalserviceofferings.
- Promotionoftheimportanceofthehealthandwell-beingoftheteam,includingteam-buildingfitnessactivities,socialevents,andtheprovisionofahealthyworkenvironment.
- Tobepartofadynamicandmotivatedteamwithanamazingteamculture.
HR Generalist
Posted 3 days ago
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Job Description
Job Title
HR Generalist Talent Acquisition & Onboarding
Experience RequiredMinimum 5 years
OverviewThe HR Generalist will be responsible for providing comprehensive HR and talent acquisition administrative support with a key focus on the end-to-end onboarding process. The role is critical in ensuring a seamless candidate and employee experience, supporting the recruitment lifecycle, and contributing to HR operational efficiency.
Responsibilities- Talent Acquisition Support: Coordinate end-to-end recruitment administration including scheduling interviews, communicating with candidates, and updating the applicant tracking system (ATS).
- Collaborate with hiring managers to support candidate screening and shortlisting.
- Draft and publish job adverts internally and externally.
- Conduct pre-employment checks, background screening, and verification processes.
- Prepare and issue offer letters and employment contracts.
- Onboarding & Induction: Own and manage the full onboarding process from offer acceptance through to first-day readiness.
- Coordinate new hire documentation, IT setup, system access, and workplace readiness.
- Facilitate and deliver HR onboarding orientation sessions.
- Ensure new employees have a smooth and engaging onboarding experience.
- Monitor probation periods and follow up with managers on progress reviews.
- HR Administration: Maintain and update employee records in HRIS and personnel files.
- Support day-to-day HR operations including leave management, benefits administration, and employee queries.
- Assist with preparing reports, HR metrics, and dashboards.
- Ensure compliance with HR policies, procedures, and applicable labor laws.
- Education & Experience: Diploma or Degree in Human Resources Management or related field. Minimum 5 years of experience in an HR administrative/generalist role with a strong focus on recruitment and onboarding.
- Technical Skills: Proficient in MS Office (Excel, Word, Outlook). Experience working with HR systems. Knowledge of labor legislation and HR best practices.
- Soft Skills: Strong attention to detail and organizational skills. Excellent verbal and written communication. Able to manage multiple priorities and meet deadlines. Professional, approachable, and service-oriented.
HR Generalist
Posted 4 days ago
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Job Description
HR Generalist position available in Bellville.
Our client, a fruit exports company in Bellville, is currently recruiting for a HR Generalist.
The role is perfect for someone who loves administration, thrives on organisation and takes prides in accuracy and efficiency.
Requirements
- Relevant HR qualification (Diploma or Degree)
- At least 6 years HR administration experience
- Strong organisational and MS Office skills
- Confidential, accurate and people focused
- Agricultural industry experience is an advantage
- Willingness to travel as needed
Duties and Responsibilities
- Assist with recruitment process, placing job adverts, scheduling interviews and handling correspondence
- Coordinate onboarding and offboarding of employees (contracts, documentation, induction, exit procedures)
- Prepare HR reports, statistics, and documentation as required
- Assist in coordinating training, CSI and wellness initiative and HR related events
- Handle employee queries related to policies, leave and benefits
- Ensure compliance with company policy, labour legislation, and internal HR procedures
- Provide general administration, support to HR manager and HR team.
HR Generalist
Posted 5 days ago
Job Viewed
Job Description
HR Generalist job vacancy in Bedfordview, Johannesburg.
The HR Generalist provides operational HR support throughout the employee lifecycle. The mission is to ensure smooth day-to-day HR operations, provide guidance to managers, and uphold compliance.
Minimum requirement of a relevant Bachelor’s Degree.
Salary: R25 000 – R35 000 per month.
Duties & Responsibilities:
- Recruitment & Onboarding: Assist with recruitment of individuals within their teams, final sign-off of hires according to culture fit and approved mandate, engage with candidates on offers, documents etc, and handle onboarding of new employees.
- Performance Management: Track KPIs and probation reviews, provide templates and coaching to managers, escalate performance issues early.
- Employee Engagement: Conduct pulse surveys, analyse results, and propose engagement initiatives to the PE Manager.
- Employee Relations: Advise managers on disciplinary and capability procedures, maintain accurate records of meetings, escalate complex cases.
- Compliance: Monitor visa/work permit expiry dates, ensure contracts are signed and filed, track mandatory training completion.
- Departmental Liaison: Serve as the dedicated PE contact for assigned departments, attending team lead meetings and gathering feedback.
- Administration: Fill in gaps for all administrative functions and payroll where needed.
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HR Generalist
Posted 5 days ago
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Job Description
Role - HR Generalist
Location - Cape Town CBD
About the RoleWe are seeking an experienced and proactive HR Generalist to join our team. This role is ideal for someone with a strong foundation in core HR functions and a passion for people development. The successful candidate will have at least five years of experience in a similar position and will play a key role in supporting the full employee lifecycle.
Key Responsibilities- Recruitment & Onboarding
- Manage end-to-end recruitment processes: job advertising, screening, interviewing, and onboarding
- Partner with hiring managers to understand workforce needs and ensure timely hiring
- Employee Relations & Industrial Relations
- Provide guidance on employee relations matters in line with company policies and labour legislation
- Handle disciplinary processes, grievances, and conflict resolution
- Ensure compliance with IR practices and reporting compliance including EE reporting and WSP/ATR submissions
- Learning & Development
- Identify training needs and coordinate development programs across departments
- Support career development planning and track training outcomes
- Performance Management
- Assist in managing performance review cycles
- Provide tools and support to leaders to drive high performance
- KPI implementation
- Payroll & HR Administration
- Oversee payroll input and ensure accurate monthly processing in coordination with external payroll providers
- Maintain and update employee records, HR systems, and reporting structures
- HR Reporting & Analytics
- Compile and analyze HR metrics and reports to support data-driven decision-making through surveys and engagement
- Maintain monthly dashboards, turnover reports, and other compliance-related reports
- HR Projects
- Contribute to HR initiatives aimed at improving employee engagement, retention, and policy implementation
- Minimum 3-5 years of experience in a similar HR generalist role preferably in a start-up environment.
- Tertiary qualification in Human Resources, Industrial Psychology, or a related field
- Solid knowledge of employment legislation and HR best practices
- Hands-on experience with HRIS platforms
- Strong interpersonal, communication, and problem-solving skills
Ability to work independently and manage multiple priorities in a fast-paced environment
#J-18808-LjbffrHR Generalist
Posted 7 days ago
Job Viewed
Job Description
- Recruitment
- Training and Development
- Employee Engagement
- Talent Management
- Retention Management
- IR, ER and Discipline Management
- VIP Payroll
- HR Administration
- A relevant qualification in Human Resource Management/Industrial Psychology would be advantageous
- Minimum of 3 years’ experience as an HR Generalist in a call centre environment
- Sound knowledge of all applicable SA labour laws
- Email your comprehensive CV to .
- If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
- We reserve the right to only conduct interviews with candidates of choice.
- Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
HR Generalist
Posted 10 days ago
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Job Description
HR Generalist job vacancy in Parow Industrial, Cape Town.
Our Client is seeking a proactive and knowledgeable HR Generalist to join their team in Parow Industrial Cape Town.
The ideal candidate will be responsible for managing various HR functions, including recruitment, employee relations, performance management, and compliance with labour laws.
You will play a crucial role in supporting our engineering workforce and fostering a positive work environment.
Minimum Requirements:
- Bachelor’s degree or Diploma in Human Resources, Business Administration, or a related field
- 5 years of experience as an HR Generalist, preferably in the engineering or technical sector.
- Strong knowledge of South African labor laws and HR best practices.
- Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and projects simultaneously.
- Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to work independently and as part of a team in a fast-paced environment.
Duties and Responsibilities:
- Recruitment and Onboarding
- Manage the full recruitment cycle, including job postings, candidate sourcing, interviewing, and onboarding of new employees within the engineering department.
- Act as a point of contact for employee inquiries and concerns, providing guidance on HR policies and procedures while fostering a positive workplace culture.
- Support the performance management process, including goal setting, performance reviews, and employee development plans.
- Training and Development Identify training needs and coordinate training programs to enhance employee skills and knowledge, particularly in engineering-related areas.
- Maintain accurate employee records, including contracts, personal information, and performance evaluations, ensuring confidentiality and compliance with data protection regulations.
- Assist in the administration of employee compensation and benefits programs, including payroll processing and benefits enrolment.
- Collaborate with engineering management to identify workforce needs and develop strategies for talent acquisition and retention.
- Promote a culture of health and safety within the workplace, ensuring compliance with relevant health and safety regulations.