173 Organizational Development jobs in South Africa

Assistant Director: Organizational Development

R500000 - R1000000 Y The South African Department of Employment & Labour

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Job Description

Assistant Director: Organizational Development

REF NOHR4/25/09/01HO

Re-advert, applicants who previously applied must re-apply.

SALARY: R per annum

CENTRE: Head Office, Pretoria

REQUIREMENTS: An Undergraduate qualification at (NQF 6) as recognized by SAQA in

Management Services/ Industrial Engineering/ Operations/ Production Management/ Industrial Psychology/Human Resource Management. Four (4) years functional experience in Organisational Development/ Effectiveness/ Work Study services environment. Knowledge: Basic understanding of policies, regulations, prescripts and legislation, Understanding of efficiency promotion including the development of organisational structure, Job profile design and Job evaluation, Organisational behaviour, Business Process Management, Organisational Design, DPSA Resolutions and Guidelines, Labour Relations Act, Basic knowledge of Public Financial Management Act. Skills: Organizational and planning, Facilitation, Project Management, Computer, Good communication (verbal and written), Listening, Interviewing, Research, Analytical, Good interpersonal relation, Report writing, Innovative.

DUTIES: Manage and facilitate organizational development investigations. Manage and

facilitate the development and review of job profile in the Department. Facilitate and conduct Job Evaluation processes within the Department. Coordinate and Facilitate the development of Business Process Improvement. Conduct change management processes intervention and organizational client survey in the Department.

ENQUIRIES: Mr S Nkhabelane Tel No:

APPLICATIONS: Chief Director: Human Resources Management: Private Bag X117, Pretoria,

0001 or hand deliver at 215 Francis Baard Street. Email: Jobs-

FORATTENTION: Sub-directorate: Human Resources Operations, Head Office

CLOSINGDATE: 12 September 2025 at 16:00 (walk-in) and 00:00 (online)

NOTE: All attachments for online application must include an application form Z83 and

CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part "F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate's suitability based on the post's technical and generic requirements. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)

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Senior Organizational Development Business Partner

Middelburg, Mpumalanga HB Management Services

Posted 25 days ago

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Job Description

Our Client is looking to appoint a suitably qualified and competent Senior OD Business Partner. Duties & Responsibilities
  • Change Management: Lead and facilitate organizational change efforts. Collaborate with stakeholders to ensure smooth transitions during restructuring, process improvements, and cultural shifts;
  • Leadership Development: Design and deliver leadership programs that empower managers and executives to lead effectively. Foster a growth mindset and promote continuous learning;
  • Team Building: Create and facilitate team-building workshops to enhance collaboration, communication, and trust among teams;
  • Culture Enhancement: Assess organizational culture, identify areas for improvement, and implement strategies to create a positive and inclusive work environment;
  • Organizational Assessments: Conduct assessments to identify gaps and opportunities. Use data-driven insights to inform OD interventions;
  • Strategic Planning: Align OD initiatives with Columbus Stainless’ strategic goals. Develop action plans and measure progress;
  • Process Redesign: Collaborate with cross-functional teams to streamline processes and improve efficiency;
  • Facilitate problem solving: Continuous improvement and process design workshops as and when required;
  • HR Collaboration: Work closely with HR colleagues to integrate OD practices into talent management, performance reviews, and succession planning.
Desired Experience & Qualification

Degree in Business Psychology / Industrial Psychology or relevant;

A Honours degree will be an advantage;

Certificate: Organizational Development / Change Development / Leadership Development;

7 years' Organizational Development (OD) experience;

1 year HR Generalist experience;

1 year training experience;

Change Leadership: Ability to guide teams through complex transformations;

Data-Driven Approach: Proficient in using data and analytics to inform decision-making;

Facilitation Skills: Skilled in leading problem-solving workshops, focus groups, and training sessions;

Strategic Mindset: Understand the big picture and align OD efforts with business objectives;

Excellent Communication: Clear, concise, and persuasive communication skills;

Adaptability: Thrive in a dynamic environment and embrace ambiguity.

Package & Remuneration

A market-related salary is on offer.

Interested?

Should you be interested in this role, kindly apply to this Pnet advertisement ASAP. Only South African citizens will be considered for this role.

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Senior organizational development business partner

Middelburg, Mpumalanga HB Management Services

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Job Description

permanent
Our Client is looking to appoint a suitably qualified and competent Senior OD Business Partner. Duties & Responsibilities Change Management: Lead and facilitate organizational change efforts. Collaborate with stakeholders to ensure smooth transitions during restructuring, process improvements, and cultural shifts; Leadership Development: Design and deliver leadership programs that empower managers and executives to lead effectively. Foster a growth mindset and promote continuous learning; Team Building: Create and facilitate team-building workshops to enhance collaboration, communication, and trust among teams; Culture Enhancement: Assess organizational culture, identify areas for improvement, and implement strategies to create a positive and inclusive work environment; Organizational Assessments: Conduct assessments to identify gaps and opportunities. Use data-driven insights to inform OD interventions; Strategic Planning: Align OD initiatives with Columbus Stainless’ strategic goals. Develop action plans and measure progress; Process Redesign: Collaborate with cross-functional teams to streamline processes and improve efficiency; Facilitate problem solving: Continuous improvement and process design workshops as and when required; HR Collaboration: Work closely with HR colleagues to integrate OD practices into talent management, performance reviews, and succession planning. Desired Experience & Qualification Degree in Business Psychology / Industrial Psychology or relevant; A Honours degree will be an advantage; Certificate: Organizational Development / Change Development / Leadership Development; 7 years' Organizational Development (OD) experience; 1 year HR Generalist experience; 1 year training experience; Change Leadership: Ability to guide teams through complex transformations; Data-Driven Approach: Proficient in using data and analytics to inform decision-making; Facilitation Skills: Skilled in leading problem-solving workshops, focus groups, and training sessions; Strategic Mindset: Understand the big picture and align OD efforts with business objectives; Excellent Communication: Clear, concise, and persuasive communication skills; Adaptability: Thrive in a dynamic environment and embrace ambiguity. Package & Remuneration A market-related salary is on offer. Interested? Should you be interested in this role, kindly apply to this Pnet advertisement ASAP. Only South African citizens will be considered for this role. #J-18808-Ljbffr
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Senior organizational development business partner

Middelburg, Mpumalanga HB Management Services

Posted today

Job Viewed

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Job Description

permanent
Our Client is looking to appoint a suitably qualified and competent Senior OD Business Partner. Duties & Responsibilities Change Management: Lead and facilitate organizational change efforts. Collaborate with stakeholders to ensure smooth transitions during restructuring, process improvements, and cultural shifts; Leadership Development: Design and deliver leadership programs that empower managers and executives to lead effectively. Foster a growth mindset and promote continuous learning; Team Building: Create and facilitate team-building workshops to enhance collaboration, communication, and trust among teams; Culture Enhancement: Assess organizational culture, identify areas for improvement, and implement strategies to create a positive and inclusive work environment; Organizational Assessments: Conduct assessments to identify gaps and opportunities. Use data-driven insights to inform OD interventions; Strategic Planning: Align OD initiatives with Columbus Stainless’ strategic goals. Develop action plans and measure progress; Process Redesign: Collaborate with cross-functional teams to streamline processes and improve efficiency; Facilitate problem solving: Continuous improvement and process design workshops as and when required; HR Collaboration: Work closely with HR colleagues to integrate OD practices into talent management, performance reviews, and succession planning. Desired Experience & Qualification Degree in Business Psychology / Industrial Psychology or relevant; A Honours degree will be an advantage; Certificate: Organizational Development / Change Development / Leadership Development; 7 years' Organizational Development (OD) experience; 1 year HR Generalist experience; 1 year training experience; Change Leadership: Ability to guide teams through complex transformations; Data-Driven Approach: Proficient in using data and analytics to inform decision-making; Facilitation Skills: Skilled in leading problem-solving workshops, focus groups, and training sessions; Strategic Mindset: Understand the big picture and align OD efforts with business objectives; Excellent Communication: Clear, concise, and persuasive communication skills; Adaptability: Thrive in a dynamic environment and embrace ambiguity. Package & Remuneration A market-related salary is on offer. Interested? Should you be interested in this role, kindly apply to this Pnet advertisement ASAP. Only South African citizens will be considered for this role. #J-18808-Ljbffr
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Principal Organizational Development Specilaist-Change Management and leadership

R900000 - R1200000 Y City of Cape Town

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Job Description

ELIGIBILITY

Suitably Qualified

Candidates

CLOSING DATE

REFERENCE NUMBER

FPR 36/25 Ext

SALARY

TCOE: R R

DEPARTMENT

Organisational Effectiveness

&Innovation

DIRECTORATE

FUTURE PLANNING AND

RESILIENCE

Principal Organizational Development

Specilaist-Change Management and leadership

Requirements

  • A three-year tertiary qualification, with a focus in social

sciences or behavioural sciences. Preference would be a

postgraduate qualification in Organisational Psychology or

equivalent

  • Certification in change management methodology would be an

advantage

  • Eight (8) years or more working experience coupled with

experience in organizational behaviour/change

management/organisational development

  • A valid driver's license is preferred.

Key Performance Areas

  • Facilitate the development and implementation of

change management and change leadership strategies

across all the directorates / departments of the City of

Cape Town

  • Engage and build relationships with various stakeholders

proactively through communication and collaboration to

enable effectiveness of organisational change

  • Plan and execute specific key strategic initiatives

(organisational; technical; cultural) by applying change

management principles for large scale transversal and key City

projects

  • Provide input to and implement change readiness assessments,

develop communication, sponsorship, stakeholder engagement

and training plans while also identifying areas of resistance

  • Develop specific interventions to address resistance at individual

and team levels and facilitate change sessions/ conversations with

senior management and teams

  • Build change management capability by collaborating with

the Organisational Development team to institutionalise

change leadership in the city as key leadership / management

competency

  • Utilise a variety of organisational development, people

management and change management methodologies and

best practice approaches to deliver on key functions.

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Senior Manager, Organizational Development And Sports

R250000 - R750000 Y Special Olympics

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Job Description

Position Title: Senior Manager, Organizational Development and Sports – Africa

Location: Africa Region

Department: SO Africa Region

Reports to: Director, Program Development and Sports SO Africa Region

Organization Summary:

Founded in 1968, Special Olympics is a global movement to end discrimination against people with intellectual disabilities. We foster acceptance of all people through the power of sport and programming in education, health, and leadership. With nearly four million athletes and Unified Sports partners and one million coaches and volunteers in more than 170 countries, Special Olympics delivers more than 30 Olympic-type sports and nearly 50,000 games and competitions every year. Learn more at

JOB DESCRIPTION

Worksite: Home-based office with approximately 60 to 70% travel to Special Olympics Programs and events in the Africa Region.

Position Summary :

The Senior Manager, Organizational Development and Sports, Africa Region will have the responsibility to assess, advise, consult and assist in all aspects of organizational program development. He/she will identify needs and opportunities for Special Olympics initiatives and services and advise leadership on potential improvements, disseminate and collect best practices and develop and create new activities to support growth, as part of each Program's strategic planning process. These activities may include but are not limited to recruitment/retention of coaches, athletes and volunteers, event management, all areas of fundraising and financial planning. He/she will provide leadership, training, service and support to insure a strong understanding and commitment by Programs to the Special Olympics General Rules, Strategic Plan and Priorities of the Special Olympics Movement. He/she will be the first line of authority and communication from the Director, Program Development and Sports SO Africa Region to assigned Programs to proactively solve the wide range of challenges that affect Programs and the Movement on a day to day basis. It is expected that the Senior Manager, Organizational Development and Sports will develop several areas of expertise that can be deployed anywhere in the Movement.

Primary Responsibilities:

  • Develop outstanding relationships with the Program CEOs and Board Chairs in the Region to ensure optimal engagement and a sense of partnership. Communicate with these individuals on a regular basis to insure that programs have a current understanding of Program issues, Program achievements and an understanding of regional trends.

  • Seek additional counsel from both the President and Managing Director and SOI, the Director, Program Development and Sports SO Africa Region and Africa Region staff whenever necessary to proactively support the Program and help foster interaction across constituencies.

  • Customize SOI curriculum, materials and templates to assist Programs with annual planning and evaluation.

  • Support implementation and on-going utilization of the PQS (Program Quality Standards) to develop performance and accountability goals for initiatives, services, events and recruitment.

  • Will help in the process of transitioning the PQS system to the new Program standards and provide training to Program leadership in understanding the purpose and use of Program standards.

  • Support planning and facilitation of orientation and training of new CEOs and Board Chairs. Collaboratively develop a succession plan for staff and board.

  • Develop and provide expertise in specific SOI areas including, but not limited to inclusion, governance, board development, outreach strategies, government relations and fundraising.

  • Work with SOI Chief Legal Officer and Managing Director on resolving all compliance issues related to accreditation and the General Rules.

  • Serve as a key resource for Programs to identify and apply for grants, collaborative fundraising opportunities and government funding.

  • Monitor the progress and provide detailed reports on the Program Action Plans and Regional strategic plan and provide guidance to Program leaders in their planning process to conform with the Regional and Global strategic plan.

  • Provide guidance and lead World Games application process, registration and will supervise Regional program leaders to during the Games.

  • Will supervise and provide guidance to 2 Regional athlete leaders in areas of sports.

Required Qualifications :

  • Academic qualification that will meet the position and five to seven years of related experience with a non-profit organization or association with strong grass roots and/or constituent based relationship or focus on organizational development, public or social policy.

  • Preferred extensive experience managing and leading teams.

  • Preferred experience in one of the following: service on a non-profit board; board /staff management and leadership development; board/staff evaluation; creating, facilitating and managing strategic planning; or experience in developing and writing cases for support.

  • Preferred: through knowledge and leadership experience with the Special Olympics Movement.

Desired Qualifications :

  • Ability to be creative in designing programs and exacting in their execution.

  • Excellent leadership, negotiating and consensus building skills.

  • Proven ability to build and maintain trust with a wide array of clients and staff

  • Appreciation and respect for diversity.

  • Demonstrated ability to prioritize and meet multiple, competing responsibilities and to lead others

  • Ability to work in a fast paced and changing environment

  • Superior written, computer and oral communication skills

  • Demonstrated ability to mobilize a team around shared goals. Ability to work in and lead teams that include SOA staff, volunteers, athletes and Program leadership.

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Project Director : Strategic People and Organizational Development Consulting

Sandton, Gauteng Duke Corporate Education

Posted 2 days ago

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Job Description

Overview

Office-based with regular travel to client sites

We are seeking a Project Director to join our team in South Africa. This is a project management, business development, coordination and advisory role, not a facilitation or training position. The ideal candidate will bring strong professional services acumen, with deep experience leading high-value advisory engagements across multiple geographies, managing complex consulting projects and advising clients on strategic people initiatives and leadership development. A sharp understanding of the pulse of leadership development, along with proven capability in managing project deliverables, timelines and finances, is essential.

Strong professional services acumen, experience leading high value advisory engagements across multiple geographies, experience advising clients on key strategic people initiatives and leadership development. Deep experience managing project deliverables, timelines, finances.

At Duke Corporate Education, we empower leaders at all levels to be catalysts of change in their organizations and, ultimately, in society. By designing and delivering best in class advisory, leadership development and change management programs, we accelerate business leaders and their teams to build for the future. Our global team have an enviable track record of delivering some of the most scaled, impactful and innovative learning programs and leadership interventions in the world. With delivery in over 85 countries, we partner with clients to co-create the right solution for any level of leadership. Together, we transform leaders and business, creating sustainable impact at scale and speed.

Responsibilities

Key responsibilities include :

  • Consult with clients to interpret strategic needs and translate them into impactful solutions, which may include leadership development, change management or other people-focused initiatives
  • Lead cross-functional project teams, providing guidance and feedback to ensure milestones are met
  • Develop and manage actionable project plans, budgets, contracts and timelines
  • Oversee project accounting, including budget tracking, variance analysis and financial reporting
  • Build and maintain strong relationships with senior client stakeholders, including multinational FTSE 500 organizations
  • Collaborate with internal and external partners to ensure quality and progress
  • Prepare and deliver project updates and presentations to clients and internal teams
  • Develop clear, impactful presentations that interpret client needs, communicate insights and support strategic recommendations.
  • Identify and manage project risks and issues, driving timely resolution
  • Analyze project accounting data, including variance analysis, to evaluate performance and outcomes.
Requirements
  • Minimum 10 years of experience in strategy, people consulting, organizational transformation, or HR advisory. preferably from one of the big 4.
  • Minimum 8 years of project management experience; formal PM certification required.
  • Bachelor’s degree in business or a related field.
  • Strong communication and interpersonal skills, with a proven ability to influence and engage senior stakeholders.
  • Resilient and adaptable, comfortable working in dynamic environments.
  • Excel at developing clear, impactful presentations that interpret client needs, communicate insights and support strategic recommendations.
  • Proven ability to lead, motivate, and influence project teams.
  • Strong analytical and problem-solving skills.
  • Demonstrated ability to manage multiple projects simultaneously.
  • Proficiency with project management tools and software.
  • Must be able to travel regularly.

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Project Director: Strategic People and Organizational Development Consulting

Sandton, Gauteng Duke Corporate Education

Posted 2 days ago

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Job Description

Overview

Office-based with regular travel to client sites. We are seeking a Project Director to join our team in South Africa. This is a project management, business development, coordination and advisory role, not a facilitation or training position. The ideal candidate will bring strong professional services acumen, with deep experience leading high-value advisory engagements across multiple geographies, managing complex consulting projects and advising clients on strategic people initiatives and leadership development. A sharp understanding of the pulse of leadership development, along with proven capability in managing project deliverables, timelines and finances, is essential.

At Duke Corporate Education, we empower leaders at all levels to be catalysts of change in their organizations and, ultimately, in society. By designing and delivering best in class advisory, leadership development and change management programs, we accelerate business leaders and their teams to build for the future. Our global team have an enviable track record of delivering some of the most scaled, impactful and innovative learning programs and leadership interventions in the world. With delivery in over 85 countries, we partner with clients to co-create the right solution for any level of leadership. Together, we transform leaders and business, creating sustainable impact at scale and speed.

Responsibilities
  • Consult with clients to interpret strategic needs and translate them into impactful solutions, which may include leadership development, change management or other people-focused initiatives
  • Lead cross-functional project teams, providing guidance and feedback to ensure milestones are met
  • Develop and manage actionable project plans, budgets, contracts and timelines
  • Oversee project accounting, including budget tracking, variance analysis and financial reporting
  • Build and maintain strong relationships with senior client stakeholders, including multinational FTSE 500 organizations
  • Collaborate with internal and external partners to ensure quality and progress
  • Prepare and deliver project updates and presentations to clients and internal teams
  • Develop clear, impactful presentations that interpret client needs, communicate insights and support strategic recommendations
  • Identify and manage project risks and issues, driving timely resolution
  • Analyze project accounting data, including variance analysis, to evaluate performance and outcomes
Qualifications
  • Minimum 10 years of experience in strategy, people consulting, organizational transformation, or HR advisory, preferably from one of the Big Four
  • Minimum 8 years of project management experience; formal PM certification required
  • Bachelor’s degree in business or a related field
  • Strong communication and interpersonal skills, with a proven ability to influence and engage senior stakeholders
  • Resilient and adaptable, comfortable working in dynamic environments
  • Ability to develop clear, impactful presentations that interpret client needs, communicate insights and support strategic recommendations
  • Proven ability to lead, motivate, and influence project teams
  • Strong analytical and problem-solving skills
  • Demonstrated ability to manage multiple projects simultaneously
  • Proficiency with project management tools and software
  • Must be able to travel regularly
Additional information
  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Business Consulting and Services

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Change Management

Rosebank, Gauteng R900000 - R1200000 Y Capital Peak Group

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Job Description

About the Role

We are looking for an experienced Change Management & Training Lead to drive adoption and successful implementation of our digital transformation initiatives. This role is responsible for ensuring that people, processes, and technology changes are well-communicated, understood, and embedded across the organization.

Key Responsibilities

  • Develop and execute change management strategies and communication plans for digital initiatives.
  • Design, coordinate, and deliver training programs and enablement sessions to support system rollouts.
  • Engage with business stakeholders to assess readiness and manage resistance.
  • Develop tools and resources (guides, FAQs, training materials) to support adoption.
  • Monitor change effectiveness, adoption rates, and provide feedback for continuous improvement.
  • Act as the primary liaison between project teams, leadership, and end-users.

Qualifications & Experience

  • 5–8 years' experience in change management, training, or organizational development (preferably within digital transformation projects).
  • PROSCI certification or equivalent change management accreditation (mandatory).
  • Bachelor's degree in Business, Human Resources, Communications, or related field (preferred).

Skills &Competencies

  • Strong expertise in communication planning and execution.
  • Hands-on experience in training rollout and end-user enablement.
  • Excellent stakeholder engagement and facilitation skills.
  • Ability to analyze adoption metrics and recommend interventions.
  • Strong interpersonal, presentation, and written communication skills.

Application Requirements

Please ensure you attach your Change Management certification(s) with your application.

Job Type: Full-time

Work Location: In person

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organizational change management

Pretoria, Gauteng InfyStrat

Posted 4 days ago

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Job Description

We are looking for candidates to fill an organizational change management position in Pretoria, South Africa, with a 3-month extended contract role.

The salary for this role ranges from 40,000 to 51,000 ZAR per month.

Scope of Work: Change Manager

Objective:

To lead and support organizational change initiatives by ensuring smooth transitions, minimizing resistance, and maximizing employee adoption and engagement.

Key Responsibilities:

Develop Change Strategies: Design and implement structured change management plans that align with business goals and project timelines.

Stakeholder Engagement: Identify key stakeholders, assess their influence and impact, and maintain open lines of communication throughout the change process.

Impact Analysis: Conduct readiness assessments and impact analyses to understand how changes affect individuals, teams, and departments.

Communication Planning: Create and execute communication strategies that clearly articulate the vision, benefits, and progress of the change.

Training & Support: Collaborate with HR and training teams to develop and deliver training programs that equip employees with the skills and knowledge needed for the change.

Resistance Management: Identify sources of resistance and develop targeted strategies to address concerns and foster buy-in.

Performance Tracking: Establish metrics and feedback loops to monitor adoption, usage, and proficiency, and adjust strategies as needed.

Collaboration: Work closely with project managers, business analysts, and leadership to integrate change management into broader project plans.

Deliverables May Include:

Change impact assessments

Stakeholder maps and engagement plans

Communication and training plans

Resistance management strategies

Adoption and proficiency metrics

Post-implementation reviews

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