Discover administrative support jobs in 12 Administrative Support jobs in Cape Town
Office Administrator assistant
Posted today
Job Viewed
Job Description
completes clerical and administrative tasks for an office. Main duties include welcoming and directing visitors, coordinating meetings and appointments and performing clerical tasks, like answering phones and responding to emails, booking couriers and all general administrative work. Will need to have a strong understanding of social media and how to generate sales and create content for our various social media platforms. Ideal candidate should be fluent in both AFRIKAANS AND ENGLISH. The ideal candidate should have keen sense of initiative and able to work under pressure. This role is a key component to the company so attention to detail is a high priority for us. Please note the KEY platforms you will be responsible for:
Takealot Sales
Makro Sales
Tik Tok Media
Facebook Media
Instagram Media
These platforms are an essential role of this position should you not atleast meet 3/5 please do not apply.
Job Type: Full-time
Pay: From R7 000,00 per month
Ability to commute/relocate:
- Paarden Island, Western Cape 7405: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Administrative office procedures, practices and equipment: 2 years (Required)
Work Location: In person
In-office virtual assistant
Posted 26 days ago
Job Viewed
Job Description
Job Description: In-Office Virtual Assistant (Denver-Based)
Position: In-Office Virtual Assistant
Reporting to : Head of production and CEO
Location: Durbanville (On-site)
Start Date: October 2025
Salary: R8,000 – R9,000 basic (per month)
About the Role
We are seeking a proactive and detail-oriented In-Office Virtual Assistant to join our growing team. This role is perfect for someone who thrives in a fast-paced environment and can manage multiple responsibilities, from handling client communications to supporting operations. You’ll be at the heart of the business — ensuring leads are responded to quickly, demos are booked efficiently, and day-to-day admin tasks are managed seamlessly.
Key Responsibilities
Lead Management: Respond promptly to inbound leads via email, LinkedIn, and other channels.
Demo Scheduling: Book and confirm demos/meetings through Calendly or similar platforms.
Inbox Management: Organise, filter, and respond to emails professionally.
Reminders and admin: Manage calendars, reminders, and follow-ups for the team.
Client Communication: Engage with prospects and clients via email and LinkedIn messaging.
Support Operations: Assist with drafting proposals, documents, and internal communication.
Light Technical Tasks: Support with authoring code snippets, basic automation, and tech-related tasks when needed.
Reporting: Track and report on lead responses, scheduled demos, and follow-up actions.
Requirements
Previous experience as a Virtual Assistant, Executive Assistant, or Office Administrator .
Strong skills in email management and LinkedIn communication .
Experience booking and managing demos/meetings .
Excellent organisational skills with the ability to prioritise tasks.
Proficiency in tools such as Gmail, LinkedIn, Calendly, and Microsoft Office/Google Workspace.
Tech-savvy with the ability to handle basic coding/automation tasks (a plus).
Strong written and verbal communication skills.
Must be based in Denver and available for in-office work.
What We Offer
Competitive base salary of R8,000 – R9,000 .
- Monthly attendance bonus for meetings hosted
A supportive team environment with growth opportunities.
Flexible working hours: 08:30-16:00 Mon-Fri
Starting October 2025 .
Application Criteria
When applying, please include the following:
Updated CV (with relevant work experience in admin, virtual assistance, or email/lead management).
Recent photo of yourself (for internal identification and office HR purposes).
Cover note highlighting your experience in:
Email management
Booking demos / calendar management
LinkedIn communication
Office administration
References (at least 1 previous employer).
Candidate Profile
Preferably female applicants (due to the nature of the team dynamic and existing office structure).
Based in Durbanville. Bellville. Brackenfell, able to work in-office from 08:30 – 16:00 starting October 2025.
Professional, well-presented, and confident in communication
Assistant Front Office Manager
Posted 2 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Job Function**
Join our amazing team and deliver unforgettable and memorable experiences. We are recruiting for an enthusiastic individual with a positive attitude. Reporting to the Front Office Manager, the successful incumbent will be required to provide professional and excellent customer service and is expected to support and assist with the front office operational requirements and all related areas as required and to maintain the exceptional customer service standards expected in accordance with Marriott International and Westin Brand Policies and Procedures.
**Required Experience & Qualifications**
+ Appropriate Tertiary Hospitality qualification
+ Minimum of 3 years' experience in a similar position within a 5-star environment
+ Good leadership, communication and interpersonal skills.
+ Professional Disposition
+ Strong planning and organizing skills to meet deadlines
+ Effective problem solving, decision making and conflict management skills
+ Ability to work within a pressurized environment
+ Ability to use Initiative and be proactive and self-driven
+ Experience in IR management and disciplinary processes
+ Ability to work without supervision and within a team
+ Attention to detail pertaining to area of responsibility
+ Maintain a neat, clean and well-groomed appearance as per company standards
+ Extensive working knowledge in MS Office in all MS office applications as well as OPERA
**Key Areas of Responsibility**
+ Ensure that the highest standards of service in the Front Office departments are maintained and developed at all times
+ Effectively co-ordinate and organise the operations of the Front Office department
+ Provide support and guidance to all Front Office departments to ensure efficiency throughout
+ Achieve hygiene, health and safety standard requirements
+ Interviewing, screening and hiring of new employees
+ Appraising performance; recognition and discipline.
+ Co-ordinate training programmes and skills enhancement initiatives for Front Office staff in guest service, safety, hygiene, etc.
+ Address and resolve both guest and staff concerns.
+ Maintain a safe work environment by ensuring high standards of repair, hygiene and safety.
+ Guest interaction regarding special requests
**Supporting Management of Front Desk Team**
+ Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
+ Encourages and builds mutual trust, respect, and cooperation among team members
+ Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
+ Ensures employee recognition is taking place on all shifts.
+ Establishes and maintains open, collaborative relationships with employees
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
Professional Assistant to the Executive Office
Posted 22 days ago
Job Viewed
Job Description
We are seeking a highly capable and proactive Professional Assistant to support our Managing Director (MD) and Chief Executive Officer (CEO). This is a dynamic role that requires professionalism, adaptability, and strong problem-solving abilities. The ideal candidate will thrive in a fast-paced environment, take ownership of tasks, and demonstrate resilience at both an emotional and spiritual level.
Key responsibilities:
- Administrative duties : Minute-taking in meetings with the use of artificial intelligence tools, general office administration.
- Diary management : Efficient scheduling and coordination of executive calendars.
- Project support : Assisting with planning and execution of strategic initiatives.
- Human resources : Talent acquisition (screening, interviewing, etc.), HR administration across all facets.
- Research and reporting : Conducting research, compiling insights, and preparing professional reports.
- Presentations : Drafting and designing PowerPoint presentations when required.
- Training materials : Assisting in the development of training content.
- Social media management : Handling response management, content creation, and digital marketing across platforms.
- Other duties : Supporting additional executive tasks as required.
Requirements:
- Minimum of 5 years’ experience in a similar role.
- Proficiency in MS Office Suite .
- Excellent communication skills in both Afrikaans and English (verbal and written).
- Relevant academic qualification in m arketing, digital marketing, or human resources , with proven experience across both fields.
- Strong problem-solving and analytical skills .
- High level of professionalism, integrity, and confidentiality .
- A self-starter who takes initiative and ownership of responsibilities.
- Well-developed emotional and spiritual resilience to support high-level executive functions.
As part of your application you will required to submit the following:
- Cover letter
- CV
Please apply by completing the following link :
Assistant Front Office Manager - Cape Town Marriott Hotel Crystal Towers
Posted 8 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa, 7441 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
Education and Experience
+ High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.
OR
+ 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; minimum 2 years work experience in a similar role.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
+ Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
+ Encourages and builds mutual trust, respect, and cooperation among team members.
+ Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
+ Ensures employee recognition is taking place on all shifts.
+ Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
+ Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
+ Develops specific goals and plans to prioritize, organize, and accomplish your work.
+ Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
+ Strives to improve service performance.
+ Collaborates with the Front Office Manager on ways to continually improve departmental service.
+ Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
+ Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
+ Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
+ Provides services that are above and beyond for customer satisfaction and retention.
+ Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
+ Serves as a role model to demonstrate appropriate behaviors.
+ Sets a positive example for guest relations.
+ Displays outstanding hospitality skills.
+ Empowers employees to provide excellent customer service.
+ Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
+ Provides feedback to employees based on observation of service behaviors.
+ Handles guest problems and complaints effectively.
+ Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
+ Implements the customer recognition/service program, communicating and ensuring the process.
+ Ensures compliance with all Front Office policies, standards and procedures.
+ Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
+ Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
+ Analyzes information and evaluating results to choose the best solution and solve problems.
+ Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
+ Functions in place of the Front Office Manager in his/her absence.
+ Communicates critical information from pre- and post-convention meetings to the Front Office staff.
+ Participates in department meetings.
MANAGEMENT COMPETENCIES
**Leadership**
+ **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
+ **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
+ **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
+ **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
**Managing Execution**
+ **Building and Contributing to Teams** - Actively participates as a member of a team to move the team toward the completion of goals.
+ **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
+ **Planning and Organizing** - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
**Building Relationships**
+ **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
+ **Customer Relationships** - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
+ **Global Mindset** - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
**Generating Talent and Organizational Capability**
+ **Organizational Capability** - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
+ **Talent Management** - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
**Learning and Applying Professional Expertise**
+ **Applied Learning** - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
+ **Business Acumen** - Understands and utilizes business information to manage everyday operations.
+ **Technical Acumen** - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
+ **Computer Skills** - The ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs or analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball. Basic trouble shooting skills, for computers, printers and in room guest technologies. Ability to adapt to changing technologies.
+ **Problem Resolution** - Ability to record, track and resolve guest problems via property software (i.e. Guestware, FOSSE, etc.) handle emergencies, and effectively deal with customer issues and complaints.
+ **Basic Competencies** - Fundamental competencies required for accomplishing basic work activities.
+ **Basic Computer Skills** - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ **Mathematical Reasoning** - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
+ **Oral Comprehension** - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
+ **Reading Comprehension** - Demonstrates understanding of written sentences and paragraphs in work-related documents.
+ **Writing** - Communicates effectively in writing as appropriate for the needs of the audience.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
_#LI-WG!_
#LI-Onsite
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Assistant Front Office Manager - Protea Hotel by Marriott Breakwater Lodge
Posted 8 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
**CANDIDATE PROFILE**
Education and Experience
+ High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.
OR
+ 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years work experience in a similar role.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
+ Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
+ Encourages and builds mutual trust, respect, and cooperation among team members.
+ Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
+ Ensures employee recognition is taking place on all shifts.
+ Establishes and maintains open, collaborative relationships with employees.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
+ Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
+ Develops specific goals and plans to prioritize, organize, and accomplish your work.
+ Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
+ Strives to improve service performance.
+ Collaborates with the Front Office Manager on ways to continually improve departmental service.
+ Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
+ Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
+ Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Ensuring Exceptional Customer Service**
+ Provides services that are above and beyond for customer satisfaction and retention.
+ Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
+ Serves as a role model to demonstrate appropriate behaviors.
+ Sets a positive example for guest relations.
+ Displays outstanding hospitality skills.
+ Empowers employees to provide excellent customer service.
+ Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
+ Provides feedback to employees based on observation of service behaviors.
+ Handles guest problems and complaints effectively.
+ Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
+ Implements the customer recognition/service program, communicating and ensuring the process.
+ Ensures compliance with all Front Office policies, standards and procedures.
+ Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
**Additional Responsibilities**
+ Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
+ Analyzes information and evaluating results to choose the best solution and solve problems.
+ Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
+ Functions in place of the Front Office Manager in his/her absence.
+ Communicates critical information from pre- and post-convention meetings to the Front Office staff.
+ Participates in department meetings.
MANAGEMENT COMPETENCIES
**Leadership**
+ **Adaptability** - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
+ **Communication** - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
+ **Problem Solving and Decision Making** - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
+ **Professional Demeanor** - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
**Managing Execution**
+ **Building and Contributing to Teams** - Actively participates as a member of a team to move the team toward the completion of goals.
+ **Driving for Results** - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
+ **Planning and Organizing** - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
**Building Relationships**
+ **Coworker Relationships** - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
+ **Customer Relationships** - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
+ **Global Mindset** - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
**Generating Talent and Organizational Capability**
+ **Organizational Capability** - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
+ **Talent Management** - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
**Learning and Applying Professional Expertise**
+ **Applied Learning** - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
+ **Business Acumen** - Understands and utilizes business information to manage everyday operations.
+ **Technical Acumen** - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
+ **Computer Skills** - The ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs or analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball. Basic trouble shooting skills, for computers, printers and in room guest technologies. Ability to adapt to changing technologies.
+ **Problem Resolution** - Ability to record, track and resolve guest problems via property software (i.e. Guestware, FOSSE, etc.) handle emergencies, and effectively deal with customer issues and complaints.
+ **Basic Competencies** - Fundamental competencies required for accomplishing basic work activities.
+ **Basic Computer Skills** - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
+ **Mathematical Reasoning** - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
+ **Oral Comprehension** - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
+ **Reading Comprehension** - Demonstrates understanding of written sentences and paragraphs in work-related documents.
+ **Writing** - Communicates effectively in writing as appropriate for the needs of the audience.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
#LI-WG1
#LI-Onsite
Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
Administrative Support
Posted today
Job Viewed
Job Description
Responsibilities:
• Ensure that all details are in line with policy rules.
• Refer to marketers and/or broker if it is established that the policy details are not correct, or
an endorsement is required.
• Activate and load policies.
• Ensure clients receive the amended or new contracts timeously and that all details are
• correct.
• Assist client with queries once policy has been issued, e.g. regarding premiums, debit orders
and general policy wording issues
• Keep up to date with the various insurance products and product wording.
• Deal with queries timeously followed by written communication.
• Amend policies where new items are added or changed.
• Keep client fsp profile updated.
• Ensure all relevant correspondence sent to client/sub broker.
• Update electronic file with schedule and any other relevant documents.
• New business. Get all the required information and quote at different insurance companies.
• Ensure professional client service relations with various clients & sub brokers.
• Do amendments on current policies, either on various systems or inform the insurer of
changes
• Review amended schedules received from insurers before sending to client/sub broker.
• Attending to daily incoming calls and emails.
• Send confirmations/border letters/tax certificates to clients or sub brokers.
• Develop relationships with clients and use the opportunity to "upsell" other products.
• Prepare renewals and look up vehicle values where possible.
• Post welcome packs for new policies, where needed.
• Deal with Sub broker/client queries.
• Ensure professional client service relations with various clients & brokers.
Office-based position, Mondays – Fridays from 08h00 – 17h00.
Qualifications: Must have Matric, Class of Business and Regulatory Examination for Representatives Certification.
Send your CV to
Be The First To Know
About the latest Administrative support Jobs in Cape Town !
Administrative Officer: General Support
Posted today
Job Viewed
Job Description
Post Number
/ ITS SC50
Faculty/Department
University of the Western Cape -> Registrar -> Deputy Registrar: Academic Administration -> Student Administration (General Support)
Type of Position
Permanent - Full Time
Length of Contract Period
Location
Main Campus - Bellville, WC ZA (Primary)
Closing Date
7/10/2025
Role Clarification & Key Performance Areas
The Department of Student Administration is part of the Registrar's portfolio. The department runs and coordinates many of the student-based administrative functions of the University e.g. admission and registration of students; administration of examinations and graduations; official release of results and academic transcripts; student cards (ID), and assisting students with a range of registration/enrolment related-matters. Our goal is to provide a professional, friendly and quality service in an efficient manner. We strive to effectively administer the University's policies, procedures and rules while ensuring compliance with applicable legislation and adhering to the highest ethical standards.
Applications are invited from suitably qualified candidates for the post of an Administrative Officer: Student Administration (General Support). Reporting to the Coordinator: Student Administration Helpdesk, the incumbent will assist and support the Student Administration Helpdesk in providing first resolution to clients, students, staff, and alumni. Keep up to date with frequently asked questions, services, policies and procedures to ensure accurate information sharing and correct implementation
- Assisting with online application and registration processes
- Facilitating access to academic records and various confirmation letters
- Addressing queries related to the university's Student Portal during applications
- Advising on programme changes, deregistration, and re-admission procedures
- Directing students to relevant university departments or resources
- Responding to general administrative and academic-related enquiries from current, prospective, and former students
Minimum Requirements
- Post-matric qualification (NQF 6) with 2-5 years relevant university administrative experience (at least one year should be in an academic administration environment)
- Demonstrated experience and understanding of query management systems
- Be proficient in using web-based IT solutions
The following would be advantageous:
- A NQF level 7 qualification or its equivalent
- Proficient in isiXhosa or any other African language
- Working knowledge of the functioning of a university Helpdesk
Desired skills/competencies
- High levels of honesty and integrity
- Ability to work under pressure and be prepared to work after hours
- High energy levels over sustained periods of the academic cycle are required
- Excellent communication and interpersonal skills
- Excellent attention to detail
- The ability to collaborate with various stakeholders
- Planning and organising skills
- Proficiency in using academic and student administration IT systems
For more information regarding this post (but not applications), kindly contact the Coordinator: Student Administration Helpdesk, Mr. Jerome Simmery at
In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.
To be considered for this vacancy, you must click on the Apply for this Job link below or apply directly via UWC Careers at For any queries, please contact the Human Resources Department at /9763/9708/3551/3756 or email: e-
DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the University's commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.
Office Assistant
Posted today
Job Viewed
Job Description
You're the hub of the office—keeping calendars tight, documents tidy, and the team equipped to do their best work. If you're organised, friendly, and quick on the uptake, you'll thrive here.
Responsibilities
- Calendars & meetings: Schedule meetings, prep rooms, arrange refreshments, capture & circulate minutes.
- Office logistics: Maintain stationery/kitchen supplies, manage vendor/maintenance requests, track asset register.
- Documents & data: Format letters, update spreadsheets, file contracts, keep shared drives in order.
- Travel & events: Book local travel, accommodation, and support team events or training days.
- Finance admin: Raise POs, process invoices/receipts, reconcile petty cash and expense claims.
- HR/admin support: Assist with onboarding checklists, access cards, equipment handover, basic policy acknowledgements.
- IT coordination: Log tickets with IT, track peripherals (keyboards, headsets, dongles), follow up to closure.
- Ad-hoc support: Jump in where needed to keep the day running smoothly.
What Success Looks Like (First 90 Days)
- SLA: Calls/emails acknowledged within 10 minutes during business hours.
- Calendar hygiene: Zero double-bookings; agendas sent ≥24h before key meetings.
- Stock control: No stock-outs on critical supplies (tea/coffee, printer paper/ink, cleaning).
- Docs & data: 99% accuracy across formatted docs and simple trackers.
- Ops wins: At least 1 small process improvement (e.g., a checklist or template) that saves time.
Requirements
- 1–3 years of office/admin experience (internships count) or a strong entry-level profile with evidence of initiative.
- Solid Google Workspace or Microsoft 365 skills (Gmail/Outlook, Docs/Word, Sheets/Excel: filters, basic formulas).
- Excellent communication and a warm, professional manner in person and online.
- Strong organisation, attention to detail, and follow-through.
- Ability to juggle multiple tasks and switch gears without dropping the ball.
Nice-to-Haves
- Experience with MS Teams and basic office equipment (MFP printers, scanners).
- Exposure to MS Office Products ( Excel, Word, Powerpoint)
Traits We Value
- Proactive: You notice needs before they're voiced.
- Friendly & discreet: Great with people; respectful of confidential info.
- Problem-solver: You escalate when needed and bring options, not just issues.
- Reliable: Colleagues trust you to land the details.
Working Hours & Environment
Standard business hours (e.g., 08:30–17:30).
Benefits
- Market-related salary
- Funeral & Life cover
- Medical Insurance
How to Apply
Send your CV and a short note (max 150 words) on a small office process you improved and the impact it had. Optional: include a sample spreadsheet or template you created.
Job Type: Full-time
Pay: R7 000,00 - R10 000,00 per month
Language:
- English (Required)
Work Location: In person
Office Administrator Assistant
Posted today
Job Viewed