79 Diary Management jobs in Cape Town

Minimum Requirements :

• Grade 12 / Matric equivalent
• Post Matric qualification in either Business Administration or secretarial and Office Management Diploma or equivalent (Other University graduates with management experience may be considered)
• 3 5 years experience as an executive level assistant; preferably in an educational / medical institution
• Advanced Computer Literacy (MS Office, internet browsers and web applications)
• Strong organizational, co-ordination and administrative skills
• Excellent communication and interpersonal skills
• Proactive and ability to work well under pressure and in a fast-paced environment.
• Ability to use discretion and maintain confidentiality.
• Able to work autonomously.
• Valid GCP Certificate (advantageous)
• Valid Drivers License

• Organize and maintain diaries and make appointments
• Assist with MDs email correspondence
• Manage MD, CFO and COOs electronic calendar
• Co-ordinate local, national and international teleconferences / conferences
• Screen phone calls, enquiries and requests (often managing them in the absence of MD by delegating to relevant doctors or staff)
• Assist with publication of journals and website searches
• Work closely with Finance Manager and Unit Heads
• Arrange staff meetings and manage minutes.
• Produce PowerPoint presentations and posters
• Assist with liaising and correspondence with international, national and internal committees, advisory boards and societies
• Screen and receive visitors of all levels of institutions, universities, hospitals, pharmaceutical companies, both locally, nationally and internationally
• Organize and set up meetings to ensure the MD / CFO / COO are well prepared for meetings (i.e. assist with communication and scheduling, catering of meetings)
• Schedule visits for monitors and statutory inspections
• Dictaphone typing up, scanning of various documents, papers, reports etc.
• Manage billings
• Liaise with clients, suppliers and other staff with respect to the purchase of various office equipment, stationary, office furniture, computer equipment etc.
• Assist with travel arrangements for MD (both national and international) i.e. correspondence in setting up itineraries, flight bookings, insurance, VISA and passport applications and collections.
• Assist with arranging events for the Institute
• Managing cleaning staff and order cleaning consumables
• Ensure the operational and functional needs are met in terms of IT, telephone, furniture and other related requests.
• Deal with equipment repair technicians and IT technicians

• This position will be based in Mowbray, Cape Town.
• 12-month Fixed Term Contract
• Working Hours - 40 hours per week

Closing Date : 06 October 2025

Only shortlisted candidates will be contacted. Should you not receive a response within 30 days of the closing date, please consider your application unsuccessful.

EMPLOYMENT EQUITY STATEMENT

The University of Cape Town Lung Institute is committed to equity in our employment practices and reserves the right not to appoint.

The selection process will be guided by the Employment Equity Plan and Targets of the University of Cape Town Lung Institute (Pty) Ltd.

POPIA STATEMENT

Please note that when applying for any position, reference checks will be completed, and personal information defined in the protection of personal information Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the policy statement.

Note : This Position is not on UCT Conditions of Service.

Minimum Requirements

• Must have a minimum of 5 years experience in a similar role within a Manufacturing Environment
• National Diploma in Legal Secretarial | Paralegal
• Proficiency in MS Office
• Strong knowledge of Office practice | Imports processing | Administration support | Secretarial duties | Insurance portfolio management | Forex handling | Event planning
• Skilled with Excellent organisational skills | Strong administration skills | Good verbal & written communication | Problem-solving
• Valid Drivers License Essential | Code 8
• Contactable References and Payslips required

• Basic Salary negotiable based on experience

Only suitable candidates will be shortlisted and contacted within 14 days

Description

RPOs client is actively seeking a skilled Personal Assistant to join our client in Blackheath Cape Town . This is an exciting opportunity for a dedicated administrative professional to provide comprehensive support to senior executives. If you have experience supporting senior-level executives and possess strong organizational and communication skills we want to hear from you!

Responsibilities :

Provide comprehensive administrative and clerical support to the CEO and / or other senior executives including managing calendars scheduling meetings arranging travel and handling correspondence.

Manage office logistics maintain filing systems (physical and digital) and ensure timely follow-up on action items.

Act as a liaison between executives and internal / external stakeholders building positive relationships and managing confidential information with discretion.

Assist with project coordination including planning timeline management and data compilation to support decision-making.

Requirements :

Minimum of 1 years experience supporting senior-level executives.

High proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) and familiarity with collaboration tools.

Excellent organizational time management and communication skills.

Demonstrated professionalism discretion and a proactive solution-oriented mindset.

Ability to work independently manage multiple priorities and be fully bilingual.

Benefits :

Permanent office-based contract with standard Monday to Friday hours (08h00 to 17h00 Mon-Thu 08h00 to 15h00 Fri) with rare overtime.

Competitive Salary inclusive of a 10% Pension Fund contribution (5% employer 5% employee) and a 13th cheque in the birthday month.

15 annual leave working days per annum with a forced December shutdown.

Contact RPO Recruitment for your next career opportunity.

Apply for this role today contact Justin Peach at or on LinkedIn.

You can also visit the RPO Recruitment website : or email us your CV : .

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.

Package & Remuneration

Market Related

About Us

RPO is a Recruitment Specialist focused on providing recruitment solutions specifically tailored to our valued clients.

RPO focuses on select market segments namely Engineering Finance Supply Chain Manufacturing Information Technology and Mining.

With over 12 years of experience in the recruitment industry RPO has access to many high-caliber candidates across various industries all accessible through our highly trained and specialised recruiters. We focus on helping you reach your personal and professional goals by connecting you to bigger and better career paths.

Key Skills

Senior Care,Time Management,Google Docs,Hoyer Lift,QuickBooks,Infection Control Training,Caregiving,Office Experience,Personal Assistant Experience,Home Care,Alzheimers Care,Administrative Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

• Grade 12 / Matric equivalent
• Post Matric qualification in either Business Administration or secretarial and Office Management Diploma or equivalent (Other University graduates with management experience may be considered)
• 3 5 years experience as an executive level assistant; preferably in an educational/medical institution
• Advanced Computer Literacy (MS Office, internet browsers and web applications)
• Strong organizational, co-ordination and administrative skills
• Excellent communication and interpersonal skills
• Proactive and ability to work well under pressure and in a fast-paced environment.

• Ability to use discretion and maintain confidentiality.
• Able to work autonomously.

• Valid GCP Certificate (advantageous)
• Valid Drivers License

• Organize and maintain diaries and make appointments
• Assist with MDs email correspondence
• Manage MD, CFO and COOs electronic calendar
• Co-ordinate local, national and international teleconferences/conferences
• Screen phone calls, enquiries and requests (often managing them in the absence of MD by delegating to relevant doctors or staff)
• Assist with publication of journals and website searches
• Work closely with Finance Manager and Unit Heads
• Arrange staff meetings and manage minutes.
• Produce PowerPoint presentations and posters
• Assist with liaising and correspondence with international, national and internal committees, advisory boards and societies
• Screen and receive visitors of all levels of institutions, universities, hospitals, pharmaceutical companies, both locally, nationally and internationally
• Organize and set up meetings to ensure the MD/CFO/COO are well prepared for meetings (i.e. assist with communication and scheduling, catering of meetings)
• Schedule visits for monitors and statutory inspections
• Dictaphone typing up, scanning of various documents, papers, reports etc.
• Manage billings
• Liaise with clients, suppliers and other staff with respect to the purchase of various office equipment, stationary, office furniture, computer equipment etc.
• Assist with travel arrangements for MD (both national and international) i.e. correspondence in setting up itineraries, flight bookings, insurance, VISA and passport applications and collections.
• Assist with arranging events for the Institute
• Managing cleaning staff and order cleaning consumables
• Ensure the operational and functional needs are met in terms of IT, telephone, furniture and other related requests.
• Deal with equipment repair technicians and IT technicians

• This position will be based in Mowbray, Cape Town.
• 12-month Fixed Term Contract
• Working Hours - 40 hours per week

We are looking for a Personal Assistant to a young dynamic CEO and his family in the Northern Suburbs.

Minimum requirement is computer literacy with strong skills in Xcel and Microsoft Office. Previous experience using Xero Accounting software will be beneficial.

The person we are looking for needs to be an excellent communicator, extremely organized with attention to detail.

They need to be admin orientated, have the ability to think independently and take initiative.

Punctuality and accuracy are critical.

The candidate must be prepared and willing to deal with day-to-day issues as they arise, both personally and professionally as they will be involved at the office and in the home.

In addition to assisting the CEO, this person will be the liaison between home and office, assisting with several personal family requirements, such as travel arrangements, Dr's appointments, payments and general admin.

A strong admin-orientated people's person would flourish in this position.

Valid driver's licence and own transport is required.

Candidate should be a non-smoker, preferably residing in the Northern Suburbs.

No criminal record.

List of contactable references.

Monday to Friday, 8:00 - 17:00

Salary is negotiable and will be based on the individual and their level of experience and skill set.

Position available from 1 September 2025.

Job Type: Full-time

Pay: From R10 000,00 per month

Experience:

• working: 2 years (Required)

Language:

• Afrikaans and/ or English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

LOCATION

Cape Town ZA

Full-Time

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized proactive and discreet Executive Assistant to provide exceptional support to senior leadership. This role requires a dynamic individual who can manage a fast-paced and complex schedule while handling a wide range of administrative logistical and operational tasks. The ideal candidate will have strong project management skills exercise sound judgment in managing sensitive information and demonstrate the ability to prioritize and execute tasks efficiently and independently.

This position requires working hours aligned with the United States ensuring seamless communication and collaboration across teams and stakeholders within this time zone. Flexibility to work any day between Monday and Sunday.

To be considered for this role you must complete a full application on our company careers page including all screening questions and a brief pre-employment test.

Key Responsibilities :

• Managing a complicated and busy schedule
• Performing planning logistics and operations work
• Provide comprehensive administrative support
• Coordinate individual and group travel
• Handle confidential and sensitive information with appropriate judgement and discretion
• Providing administrative support in a variety of capacities including data entry assisting with the completion of assigned projects event / meeting planning filing mail handling and processing of letters / correspondence
• Organize meetings and summits from start to finish
• Phone call screening correspondence and document preparation bill payment record keeping
• Create and maintain personal action items to-do list and follow up and follow through pro-actively maintaining and providing status updates
• Be comfortable with Chief of Staff level duties and/or Project Management

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION

All positive driven and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated.

• Grade 12
• Diploma or certification in a relevant field required.
• Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred)
• Excellent command of English
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background / security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION

At MCI we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI :

We understand the importance of balance and support which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy :

• Annual Leave: Earn paid time off to rest recharge or attend to personal matters
• Health Benefits: After probation employees qualify for Medical Insurance. This gives you access to general practitioners chronic medication basic dental and optical care as well as emergency services ensuring essential healthcare support and peace of mind
• Career Growth: We prioritize internal promotions and offer clear pathways for advancement across departments
• Paid Training: Gain valuable skills and knowledge while earning a salary
• Positive Work Environment: Join a collaborative team-oriented culture that values engagement and support
• Casual Dress Code: Enjoy a relaxed dress policy that lets you work comfortably

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography the core of our commitment remains the same: rewarding effort providing growth opportunities and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment including a phone copier and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects move objects from place to place hold onto objects and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed please contact Human Resources.

At MCI and its subsidiaries we embrace differences and believe diversity benefits our employees company customers and community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination where employees are treated with dignity and respect. All employees are responsible for fulfilling MCIs commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these adhere to these principles in all aspects of employment including recruitment hiring training compensation promotionbenefits social and recreational programs addition MCIs policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws regulations and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing staffing and IT Services needs by providing general and specialized hosting software staff and services.

In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazine’s List of Fastest-Growing Companies 15 times respectively. MCI has ten business process outsourcing service delivery facilities in Georgia Florida Texas New Mexico California Kansas Nova Scotia South Africa and the Philippines.

Driving modernization through digitalization MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows acquires and operates companies that have synergistic products and services portfolios including but not limited to Automated Contact Center Solutions (ACCS) customer contact management IT Services (IT Schedule 70) and Temporary and Administrative Professional Staffing (TAPS Schedule 736) Business Process Management (BPM) Business Process Outsourcing (BPO) Claims Processing Collections Customer Experience Provider (CXP) Customer Service Digital Experience Provider (DXP) Account Receivables Management (ARM) Application Software Development Managed Services and Technology Services to mid-market Federal & enterprise partners. MCI now employs 1000 talented individuals with 150 diverse North American client partners across the following MCI brands : MCI BPO MCI BPOaaS MarketForce GravisApps Gravis Marketing MarchEast Mass Markets MCI Federal Services (MFS) OnBrand24 The Sydney Call Center Valor Intelligent Processing (VIP) BYC Aqua EastWest BPO TeleTechnology and Vinculum.

The purpose of the above job description is to provide potential candidates with a general overview of the role. Its not an all-inclusive list of the duties responsibilities skills and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract and either you or the employer may terminate employment at any time for any reason.

Time Management,Microsoft Office,Organizational skills,Microsoft Outlook,Microsoft Word,Personal Assistant Experience,Microsoft Powerpoint,Calendar Management,Microsoft Excel,Administrative Experience,Microsoft Outlook Calendar,Google Suite

Employment Type :

Full-Time

Experience :

years

Vacancy :

1

Overview

South Africa - Western Cape, Cape Town - South (Athlone, Ottery, Philippi)

R800 000 - R800 000 Annually Cost To Company

Our client is seeking an experienced Executive Assistant who will be reporting to the CEO.

Provide or lead a full range of secretarial/administrative support to the Chief Executive Officer (CEO) of the organisation, exercising confidentiality, tact and diplomacy.

• Grade 12
• Diploma in Legal Secretarial / Paralegal
• Minimum of 5 years experience.
• Knowledgeable about import processing.

• Administration Support
  • Manage the purchasing authorisation process from submission of PORs to handover of signed invoices for payment.
  • Management of local and international travel arrangements for the CEO as well as arrangements for Trade and other International Fairs for all attendees.
  • Arrangement for and management of Forex linked to international travel.
  • Adhoc personal bookings and searches for the CEO.
  • Act as a support/participant in the development and implementation of administrative standards, policies, and practices for the organisation.
• Secretarial Support
  • Communicate directives and information from the CEO to Executives, managers, and others in the organisation and follow up on the status of assignments.
  • Receive, screen, and direct incoming calls, visitors, mail, and email.
  • Maintain files, records, calendars, and diaries.
  • Control filing linked to and access to contracts/SLAs for customers, property, property plans, etc.
  • Good verbal and written communication skills. Ability to act decisively and urgently.
  • High level of emotional intelligence and interpersonal skills.
  • Ability to establish and develop well-aligned, supportive teams.
  • Suitably developed computer literacy and skills.
  • Appropriate business acumen and entrepreneurial aptitude.
  • Strong problem-solving skills.
  • Creativity.
  • Exceptional attention to detail.
• Imports and EForex Management
  • Management payment for import process, from verifying accuracy of import documentation to purchasing of Forex;
  • In conjunction with Finance, determine cashflow for large purchases, obtain authorisation and book FEC in line with forecasted dates; and,
  • Balance transactions with bank statements bi-weekly.
• Other Special Requirements
  • Decision Making
    • Maintain standards, practices, policies, and procedures as defined.
    • Able to make good business-aligned judgement decisions at an operational level.
  • Accountability
    • Responsible for all activities linked to the position as defined.
    • Ensure that a structure for escalation of responsibility is effective.
    • Responsible for the company credit card.
  • Communication
    • Maintain the benchmark for transparent, responsive, and open communications within the business and at all levels.
    • Ensure an email response within 24 hours.
    • Provide guidance telephonically to assist the teams when required within reason.
    • Good communication with management and subordinates.
  • Manage Insurance
    • Manage vehicle insurance portfolio from addition/removal of vehicles onto the policy to management of claims;
    • Manage all insurance; and,
    • Arrange for marine/transit cover where necessary.
  Salary

  R800 000 CTC

  How to apply

  Follow the link to our jobseeker’s page -

  Search for the job title. Click Apply to submit your CV.

Job Description

About the client

This forward-thinking property developer is highly successful and growing rapidly building on the principles of design excellence, sustainability, and community enrichment, their developments boast beautiful and intuitively designed apartments situated in thriving neighbourhoods. Joining this dynamic company will provide you with the opportunity to take your career to the next level whilst working alongside passionate individuals who are advocates of city living. As a member of this team, you will have the opportunity to be actively involved in the development of cutting-edge and high-scale projects, and to make a significant contribution to the continued growth and success of the company as well as your own career.

• Manage and prioritise the CEO’s calendar and schedules, acting as a trusted gatekeeper to optimise their time and focus. This includes coordinating confidential projects and overseeing travel arrangements.
• Act as a central point of contact for senior leadership, stakeholders, and external partners. Your role is to ensure smooth communication, track action items, and support the successful execution of company priorities.
• Handle all administrative functions, including correspondence, expenses, and digital filing. You will also ensure the timely processing of company and CEO-related financial matters.
• Handle the CEO’s personal appointments, family calendars, and travel arrangements.
• Oversee all household and property-related matters, including coordinating contractors and managing maintenance.
• Manage all sensitive personal information with the highest level of confidentiality and discretion, including running errands and providing occasional support to family members.

• A relevant tertiary qualification would be beneficial (Business Administration, Office Management, etc.).
• Certifications in project management, executive support, or digital productivity tools are advantageous.
• 3 - 5 years of proven experience as an Executive or Personal Assistant supporting C-suite or senior executives.
• Outstanding written and verbal communication skills are essential. You must be highly organized, detail-oriented, and capable of exceptional time management and multitasking.
• Proficient in the Microsoft Office Suite and have experience with calendar, travel, and expense management systems.
• Comfortable using digital collaboration tools like Teams.
• Possess a high level of integrity, confidentiality, and discretion. You are professional, tactful, and trustworthy, with the ability to balance business and personal priorities.
• Proactive and resourceful mindset, with the ability to anticipate needs, adapt quickly to shifting priorities, and remain calm and composed under pressure.
• Strong emotional intelligence and interpersonal skills, which are crucial for liaising effectively with senior leadership and stakeholders.

Requirements: Executive Assistant, property developer, CEO support, administrative, calendar management, travel, communication, project management, C-suite, Microsoft Office Suite.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized, proactive, and discreet Executive Assistant to provide exceptional support to senior leadership. This role requires a dynamic individual who can manage a fast-paced and complex schedule while handling a wide range of administrative, logistical, and operational tasks. The ideal candidate will have strong project management skills, exercise sound judgment in managing sensitive information, and demonstrate the ability to prioritize and execute tasks efficiently and independently.

This position requires working hours aligned with the United States, ensuring seamless communication and collaboration across teams and stakeholders within this time zone. Flexibility to work any day between Monday and Sunday.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities :

• Managing a complicated and busy schedule
• Performing planning, logistics and operations work
• Coordinate individual and group travel
• Handle confidential and sensitive information with appropriate judgement and discretion
• Providing administrative support in a varietyof capacities including; data entry, assistingwith the completion of assigned projects, event / meeting planning, filing, mail handling and processing of letters / correspondence
• Organize meetings, summits from start to finish
• Phone call screening, correspondence and document preparation, bill payment, record keeping
• Create and maintain personal action items, to-do list, and follow up and follow through pro-activelymaintaining and providing status updates
• Be comfortable with Chief of Staff level duties and / or Project Management

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated.

• Grade 12
• Diploma or certification in a relevant field required.
• Proven experience as an Executive Assistant or Personal Assistant (within a BPO preferred)
• Excellent command of English
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and / or security investigation with a fingerprint. Job offers are contingent on background / security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI :

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy :

• Paid Time Off : Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards : Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits : Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings : Secure your future with retirement savings programs, where available.
• Disability Insurance : Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance : Access life insurance options to safeguard your loved ones.
• Career Growth : With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training : Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment : Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code : Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same : rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion,benefits, social and recreational programs, anddiscipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands : MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.