38 Client Liaison jobs in Cape Town
Client Liaison & Office Manager
Posted 13 days ago
Job Viewed
Job Description
We are recruiting for a Client Liaison & Office Manager with a minimum of 5 years professional working experience. Your strong organisational skills and proactive approach will make you a suitable person for this role.
Skills:
- Excellent computer skills
- Detail orientated
- Efficient time management
- Strong administration skills
- Ability to multi-task
- Ability to prioritize tasks
- Excellent problem solving abilities
- Be a critical thinker
Requirements:
- Matric with relevant Diploma/Certificate
- Minimum of 5 years relevant working experience
- Strong computer skills
- Excellent communication skills - both written and verbal
- Strong sense of responsibility
- Discretion
Duties:
- Plan and organize travel, including accommodations and transportation for both local and international travel
- Manage the Executive's calendar, including meetings, travel and errands
- Maintain organized and confidential records, including personal and professional documents
- Organize events, both internal and external, as well as co-ordinate logistics such as vendor management and negotiations
- Handle office-related tasks, such as procurement of office stock and stationery, as well as loading of staff biometrics
- Track and reconcile expenses, Purchase orders and supplier payments on the system
- Act as a first point of contact for correspondence and phone calls, draft letters and minutes
- Plan and execute corporate events, ensure alignment with organizational goals and budgets
- Expertly manage complex schedules for the managing director and CEO
- Act as a first point of contact for correspondence and phone calls, draft letters and minutes
If this sounds like you, apply. This might just be the opportunity that you are looking for. Suitable candidates will be contacted to discuss your CV and skillset via email and telephonically. Thank You.
Client Liaison / Inbound Call Centre
Posted 1 day ago
Job Viewed
Job Description
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R + Benefits
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- 2 years of call centre/telesales experience
- Proven track record of success in telesales or in a call centre
- Fluent in English and Afrikaans (100% requirement)
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Patience when dealing with customers
- Ability to communicate and build rapport with clients
- Target-driven
- Fluent in English and Afrikaans non-negotiable
DUTIES:
- Customer Assistance: Assess client needs and provide product recommendations based on customer preferences.
- Product Knowledge: Possess detailed knowledge about the products being sold, including materials, design features, dimensions, and care instructions.
- Sales Process: Explain the benefits of different products, answer questions, and handle customer objections. Upsell or cross-sell complementary items such as accessories or warranties.
- Providing Information on Delivery & Assembly: Inform customers about delivery timelines, costs, and any assembly or set-up options available. Arrange for deliveries or coordinate with logistics teams.
- Meeting Sales Targets: Work toward achieving sales targets through effective customer interaction and closing sales.
Branding Client Liaison Officer â Bellville
Posted 1 day ago
Job Viewed
Job Description
- Matric, or similar qualification
- Excellent communication skills both over email and telephonically
- Professional email writing skills in Afrikaans and English
- Excellent computer literacy
- High level of attention to detail ESSENTIAL
- Able to work under pressure
- Excellent problem-solving skills
- High energy
- Proficiency in Google Workspace advantageous
DUTIES
- Liaising telephonically with clients to double-check quantities and details of quotes submitted
- Ensuring artwork information, colour, spelling etc. is 100% correct
- Liaising with artwork department on changes to be made
- Ensuring that all artwork received from Layout Artists is correct and received in time to achieve stipulated and predetermined deadlines
- Ensuring every effort is made to receive the clients approved artwork to achieve stipulated and predetermined deadlines
- Keeping an accurate record of all allocated quotes, orders, and the status of each
- Supporting the sales team (Account managers and Management) with general operations to help reach team objectives and meet client needs
- Managing all e-mail correspondence
- Management of and assisting with the above-mentioned duties in the absence of and on behalf of colleagues within the same department
Salary: R negotiable dependent on experience
Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
Dynamic Client Liaison and Admin Assistant
Posted 11 days ago
Job Viewed
Job Description
We're Hiring: Dynamic Client Liaison and Admin Assistant
Location: Cape Town
Type: Full-Time | Entry-Level to Intermediate
Experience: 3-4 Years Work Experience in Sales or Sales Administration
Are you a go-getter who thrives in a fast-paced environment? Do you have a knack for admin , love connecting with people, and want to grow in a client-facing role? We're on the lookout for a proactive, driven individual to join our team!
What You’ll Be Doing:
- Providing strong administrative support across projects and daily operations
- Communicating effectively with both internal teams and external clients
- Handling client briefs and ensuring accurate implementation
- Building and maintaining solid client relationships
- Managing your time efficiently and ensuring tasks are completed timeously
- Contributing to our sales efforts with enthusiasm and initiative
What You’ll Need:
- A Matric certificate (a marketing qualification is a bonus!)
- Excellent communication skills – written and verbal
- A passion for relationship-building and problem-solving
- A genuine hunger for sales and business growth
- Your own reliable transport
- A positive, “can-do” attitude and willingness to go the extra mile
Why Join Us?
- Be part of a collaborative and ambitious team
- Opportunities to grow professionally
- Gain hands-on experience in client engagement and campaign execution
- Work in a supportive environment that values initiative and drive
If you’re organised, personable, and ready to take your career to the next level , we want to meet you!
Apply now by sending your CV and a brief motivation to
Client Support Representative
Posted today
Job Viewed
Job Description
Location: Paarden Eiland, Cape Town
Type: Full-time
Starting date: 15 October – 3 November
About Us
We are a dynamic new South African brokerage focused on creating a seamless, transparent, and client-first trading experience. As we grow, we are building a dedicated support team that values professionalism, efficiency, and genuine care for our clients.
The Role
We are looking for a Client Support Representative who is tech-savvy, reliable, and eager to help clients navigate our platform with confidence. You will be the first point of contact for clients — answering questions, resolving issues, and ensuring every interaction builds trust in the brand. You will manage the client onboarding process, verify documentation, and ensure compliance with company policies.
What You Will Do
- Respond to client queries via email, chat, and phone
- Guide clients through account setup and platform navigation
- Troubleshoot issues and escalate technical or compliance queries
- Maintain accurate records of all interactions in the CRM
- Guide new clients through the onboarding process and assist with account setup
- Review and approve client verification documents in line with compliance standards
What We're Looking For
- Excellent written and verbal communication skills (English essential; Afrikaans, Xhosa and Zulu beneficial)
- Strong attention to detail and ability to multitask
- Friendly, professional, and solution-oriented
- Basic understanding of trading, finance, or online brokerage platforms is a plus
- Prior experience in customer support, call centre, or fintech environment preferred
- Must be based in Cape Town
- Matric qualification minimum
- Ability to work rotational shifts and extra hours if required
- Thrive under pressure and meet all deadlines
- Quickly adapt to new integrated systems
- Work accurately and efficiently in a team-oriented environment
- Familiarity with trading platforms and systems
Why Join Us
- Opportunity to grow with a fast-moving brokerage
- Collaborative and supportive work environment
- Competitive salary and performance-based incentives
- Work alongside passionate and driven professionals
How to Apply
- Only Applications made through the above link will be considered
Job Types: Full-time, Permanent
Work Location: In person
Customer Service Advisor
Posted 8 days ago
Job Viewed
Job Description
Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details.
Handle customer complaints about issues like damaged items, incorrect orders, or delivery delays, aiming to provide a satisfactory resolution.
Offer detailed information about products, including specifications, availability, and pricing, to help customers make informed decisions.
Assist customers in tracking their orders, updating them on estimated delivery times, and resolving any issues with delivery.
Guide customers through the return and refund process, ensuring company policies are followed and that customers receive timely updates.
Record customer feedback and complaints to share with the relevant departments, helping the company improve its products and services.
Ensure compliance with company policies, procedures, and quality standards during all customer interactions.
Work closely with teams like logistics, inventory, and marketing to resolve customer issues and ensure seamless service delivery.
Requirements:
At least 2 years of experience working on an online retail campaign in a call centre.
Grade 12
Customer Service Advisor
Posted 15 days ago
Job Viewed
Job Description
- Respond to customer questions regarding products, services, order status, and account information via email, or chat.
- Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details.
- Handle customer complaints about issues like damaged items, incorrect orders, or delivery delays, aiming to provide a satisfactory resolution.
- Offer detailed information about products, including specifications, availability, and pricing, to help customers make informed decisions.
- Assist customers in tracking their orders, updating them on estimated delivery times, and resolving any issues with delivery.
- Guide customers through the return and refund process, ensuring company policies are followed and that customers receive timely updates.
- Identify opportunities to recommend additional or alternative products that may suit the customers needs.
- Record customer feedback and complaints to share with the relevant departments, helping the company improve its products and services.
- Ensure compliance with company policies, procedures, and quality standards during all customer interactions.
- Work closely with teams like logistics, inventory, and marketing to resolve customer issues and ensure seamless service delivery.
Requirements:
At least 2 years experience working on an online retail campaign in a call centre.
Matric
Be The First To Know
About the latest Client liaison Jobs in Cape Town !
Customer Service Advisor
Posted 15 days ago
Job Viewed
Job Description
Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details.
Handle customer complaints about issues like damaged items, incorrect orders, or delivery delays, aiming to provide a satisfactory resolution.
Offer detailed information about products, including specifications, availability, and pricing, to help customers make informed decisions.
Assist customers in tracking their orders, updating them on estimated delivery times, and resolving any issues with delivery.
Guide customers through the return and refund process, ensuring company policies are followed and that customers receive timely updates.
Identify opportunities to recommend additional or alternative products that may suit the customers needs.
Record customer feedback and complaints to share with the relevant departments, helping the company improve its products and services.
Ensure compliance with company policies, procedures, and quality standards during all customer interactions.
Work closely with teams like logistics, inventory, and marketing to resolve customer issues and ensure seamless service delivery.
Requirements:
At least 2 years experience working on an online retail campaign in a call centre.
Matric
Customer Service Representative
Posted today
Job Viewed
Job Description
CUSTOMER SERVICE AGENT
Topline Book Distributors (Pty) Ltd and Readers Warehouse is currently seeking to employ a Customer Service Agent.
Key performance Areas:
· Answering incoming calls
· Responding to all assigned incoming emails from various platforms
· Immediate response to all Social Media tickets
· Process all assigned paid for orders within 24 hours
· IBT requests to be placed on google docs and followed up to ensure stock has been sent
· Inform customer of no-stock and confirm vouchers or refund to complete the ticket
· Place orders for publisher stock
· Ensure that each order is completed within the specified time
· Ensure that customers are kept informed of their order status
· Follow up with warehouse staff if order has not been shipped out on time
· Creating waybills for completed orders
· Assist customer withs backorder and special orders
· Follow process and keep customers informed when there is a quote requests
· Assist schools with quotes
· Follow up on pending payments
· Ensure customer satisfaction surveys are maintained at 85% - 95%across all communication channels (emails, calls, chats)
·Minimum requirements
· Customer Focused (strive for customer satisfaction, rapport building and timeous resolutions)
· Computer literate
· Previous experience in a similar role
· Book knowledge is a BIG advantage
· Being a team player
· Good communication skills
Job Type: Contract
Work Location: In person
Customer Service Advisor
Posted today
Job Viewed
Job Description
Customer Service Advisor
Job Description
Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a base salary of **R ** and a **guaranteed campaign allowance of R1000.**
With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other's success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.
You'll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you'll become part of a community of likeminded individuals that that become friends for life.
**This Customer Service Advisor role at Concentrix is a great match if you:**
+ Have a minimum of 12 months International BPO Call Centre experience **(Essential)**
+ Experience in travel, e-commerce, retail and fintech (Advantageous)
+ Passed Grade 12
+ Ability to work shifts in a 24-hour environment
+ Proficient in English verbal and written communication
+ Are self-motivated and highly responsible
**What's in it for you**
**In this role, we offer benefits that help you support your unique lifestyle:**
+ A monthly salary of **R ** and a guaranteed campaign allowance of **R1000.**
+ Up to **R3000 incentive** based on performance
+ Medical aid for main member / Medical Insurance for employee and two dependents
+ Pension Fund
+ Subsidized transport
+ Group life cover
+ Fantastic Employee Assistance Programme (EAP)
+ Access to financial well-being sessions, will writing sessions and stress management sessions
+ Team building and upskill training opportunities
+ Interactive and inclusive company culture
**What you will do in this role:**
+ Taking ownership of high profile, escalated cases from beginning to resolution
+ Manage work order within business SLA's
+ Assess Health and Safety risks and take a proactive approach to mitigate risks to the client's business
+ Consistently applying agreed behavioral and compliance standards
+ Sharing knowledge and skills with other members of the team
+ Communicating new information that is relevant to the campaign to colleagues, customers and managers
+ Developing and maintaining current knowledge of the campaign
+ Ensuring first contact resolution at all times
+ Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
+ Providing excellent customer experiences at all time
+ Verifying and updating customer information
+ Proactively offer solutions to any issues or concerns that customers might face
Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their "employer of choice." Together, we'll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!
**Eligibility to work**
In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company's EE Plan.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
#ConcentrixSA
Location:
ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (