712 Account Manager jobs in Johannesburg

Job Description

Building and maintaining strong relationships with clients in both government and private sectors.

Driving sales growth by identifying and closing new business opportunities

Staying informed about industry trends, government procurement processes, and private sector opportunities.

Developing and executing account strategies to meet sales targets

Tracking and reporting on sales performance, pipeline status, and account growth metrics

Identifying upsell and cross-sell opportunities.

Qualifications & Skills

Bachelor’s degree in business administration, Marketing, Information Technology, or a related field.

Certification in Sales or Account Management

8 - 10 years IT Technical Sales experience, with emphasis on ICT Client Services

6 – 8 years Account Management and Sales Experience in the Public Sector within the ICT industry

Strong understanding of IT infrastructure and services, including Data Protection, Servers, Storage, HCI, Cloud, and Microsoft solutions

Proven track record of success in managing government and private sector accounts.

Suitable candidates will be contacted. If you do not get a response within 14 days, please consider your application unsuccessful.

We are seeking a proactive and detail-oriented Account Manager to join our team in Sandton, Johannesburg. The ideal candidate will have a solid background in account management within a creative or digital agency environment. You will manage client relationships, ensure seamless project delivery, and act as the key liaison between clients and internal teams.

• Manage and nurture relationships with a diverse portfolio of clients.
• Act as the primary point of contact between clients and internal teams, ensuring clear communication and alignment on project goals.
• Oversee the planning, execution, and delivery of campaigns, ensuring they meet client expectations, timelines, and budgets.
• Coordinate with creative, marketing, and production teams to deliver high-quality work.
• Prepare and present project updates, reports, and post-campaign analyses to clients.
• Identify opportunities for account growth and propose new initiatives.
• Handle client feedback and resolve any issues promptly and professionally.

• Proven experience as an Account Manager in a creative, digital, or marketing agency.
• Strong understanding of digital marketing and campaign management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• A client-focused mindset with a proactive approach to problem-solving.
• Bachelor’s degree in Marketing, Communications, Business, or a related field is preferred.

• A dynamic and collaborative work environment.
• Opportunities to work on high-profile projects with diverse clients.
• Professional growth and development opportunities.

Our client, specialising in in-store marketing, is looking for a Key Account Manager to join their team.

Role overview: The Account Manager is responsible to take the sales game to a whole new level with Brands within the retailer environment, by joining forces with a Creative Team and help provide ground-breaking brand-building strategies to a wide range of clients.

POSITION INFO:

DUTIES INCLUDE (but is not limited to):

• Focus on presenting, negotiating, and selling innovative brand-building solutions to various clients.
• Identify opportunities and achieve monthly sales targets.
• Understanding the need of the clients by being a strategic partner.
• Reveal to clients how you can bring their brands to life with creative solutions.
• Taking ownership of existing Accounts whilst bringing in new business.
• Focus on the development of lasting relationships with clients and stakeholders and act as a Brand Ambassador of the company.

Requirements

• Senior Matric Certificate
• Degree in Marketing/ Brand Strategy/ Communication/ Media
• 3-5 Years’ experience in a Sales or Business Development role
• Valid drivers’ license & own reliable vehicle
• Proven track record as an Account Manager preferably in the Retail, FMCG, Advertising or Media industry
• Excellent communication, negotiating, and solution selling skills
• Proficient in MS Office

Benefits

• You will have a strong Creative Team assisting with research, brand strategies and presentations for clients.
• Working with a dynamic and driven Team.
• Great commission earning potential!
• Company benefits: Medical Aid, Risk Fund, GAP Cover and Satrix40 Investment contributions

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013.

At JBT Marel , what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology , by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Serve with Integrity - Collaborate with Humility - Grow with Agility - Innovate with Impact .

The Opportunity: Join our Johannesburg team as an Account Manager in the downstream petroleum sector . Report to the Director of Energy and apply your technical sales expertise.

On a Given Day, You May

• Identify business opportunities with end users, OEMs, and distributors in Southern and Sub-Saharan Africa.
• Develop sales strategies and prepare proposals highlighting financial or safety benefits.
• Analyze opportunities, identify decision-makers, research customers, and create JBT Marel solutions.
• Collaborate with the proposal team to align customer needs and track industry trends and competitors.
• Produce monthly reports for opportunity tracking, issue resolution, and forecasting using Salesforce.
• Stay updated on industry trends and communicate potential opportunities across JBT Marel locations.
• Support Quality, Service, and Safety teams to enhance processes and customer satisfaction.

Requirements for the role

• B Tech or equivalent; 3+ years in sales in mechanical/electrical within downstream petroleum.
• Valid driver's license; proficient in MS Office; AutoCAD a bonus.
• Independent, initiative taker with experience of communication and engagement with prospects using technical know-how and proven sales techniques.

Travel & Location This position is onsite and we ask that you travel approximately 50% of the time.

Why work at JBT Marel: We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.

We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.

We encourage development ensuring new experiences and challenges at JBT Marel to feed your growth!

Benefits JBT Marel offers benefits on day 1 of your employment including: Market related salary structure, medical aid, group life insurance, death-and disability benefits, paid-time-off, annual leave, 13th cheque and discretionary bonus schemes. Additionally, we provide corporate tools and benefits relevant to the position.

Commitment To Diversity Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Equal Opportunity Employment JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws.

A fast-growing Accounting firm in Sandton is looking for a highly skilled and dedicated Account Manager who excels in maintaining accurate client accounting records, ensuring compliance with financial regulations, and building strong client relationships.

• Maintain accurate and high-quality client accounting records, ensuring compliance with accounting principles, regulations, and reporting standards.
• Manage a team of trainees or associates, providing guidance, mentoring, and planning their work assignments to optimize efficiency and productivity.
• Prepare monthly management accounts, analyzing financial data and providing valuable insights to clients for informed decision-making.
• Compile Annual Financial Statements in accordance with applicable accounting standards and regulatory requirements.
• Prepare and submit various tax returns, including income tax, provisional tax, dividends tax, and ensure compliance with all tax-related obligations.
• Handle all SARS queries and responses, effectively communicating with tax authorities to address client-specific issues and resolve any tax-related concerns.
• Maintain compliance with all training requirements, staying up-to-date with changes in accounting standards, tax laws, and industry regulations.
• Nurture and enhance relationships with existing clients, identifying opportunities to expand the portfolio through outstanding client service and strong relationship management.
• Ensure that all work is completed within established budgets and deadlines, managing client expectations and delivering services of the highest quality.
• Collaborate with cross-functional teams, such as auditors and tax consultants, to provide comprehensive financial solutions to clients.
• Proven experience as an Account Manager or similar role in an accounting or auditing practice.
• Qualified accountant or similar professional designation (SAIPA, SAIBA, SAICA or CIMA).
• Experience in managing a team and planning their work assignments to meet objectives and deadlines.
• Excellent interpersonal skills and the ability to build and maintain strong client relationships.
• Exceptional attention to detail, analytical skills, and problem-solving abilities.
• Proactive approach to work, with the ability to prioritize tasks and meet strict deadlines.
• Excellent verbal and written communication skills.
• Strong ownership mindset, focussed on client satisfaction.

Salary Market Related

Contract: Permanent

Remuneration: Market Related

EE position: No

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements.This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity.We are passionate about what we do, passionate about Retail and service excellence.Let us be part of your solution.

ARE YOU OUR NEXT ACCOUNT MANAGER?As an Account Manager at City Logistics, you will be the trusted face of our business to key customers, solving problems, building trust, and unlocking new opportunities. This is a role for relationship builders who thrive in fast-paced environments and love turning challenges into results. The Account Manager (AM) plays a critical role in managing assigned customer accounts, ensuring smooth day-to-day operations, and supporting account growth. This role isresponsible for maintaining strong client relationships, delivering exceptional service, and aligning customer needs with City Logistics’ service capabilities.

• Act as the main point of contact for assigned customers, ensuring regular communication and proactive support.
• Build and maintain trusted relationships with customer stakeholders by understanding their business objectives and operational challenges.
• Foster customer satisfaction and loyalty through timely issue resolution and a focus on service excellence.
• Support SAMs or BDMs in the execution of strategic account plans and business development initiatives.
• Identify opportunities for upselling, cross-selling, or service enhancements and coordinate with relevant stakeholders.
• Track and monitor account performance against key performance indicators (KPIs), service level agreements (SLAs), and contractual terms.
• Liaise with internal departments—operations, sales, service, IT, systems, and finance—to ensure cohesive and reliable service delivery.
• Keep internal stakeholders informed of account updates, priorities, and customer-specific requirements.
• Proactively escalate operational risks, service issues, or growth opportunities to the SAM or BDM as needed.
• Maintain accurate and up-to-date customer data in CRM and core systems.
• Prepare regular performance reports and insights to inform account reviews and operational improvements.
• Contribute to the development of executive presentations and reporting materials as required.
• Ensure all account activities align with contractual commitments, internal policies, and regulatory requirements.
• Support internal governance processes, including account reviews, performance tracking, and compliance checks.

• Bachelor’s degree.
• Proven experience in account management, customer service, or a similar client-facing role. Customer-first mindset with a focus on delivering value and service excellence.
• Strong communication and presentation skills with the ability to engage a variety of stakeholders.
• Analytical and detail-oriented, with the ability to extract insights from data and track KPIs.
• Proficient in Microsoft Office Suite (particularly Excel and PowerPoint) and CRM tools.

As an Account Manager, you will be responsible for the management of a client account and primary project owner on the account. This could range from a single large account to multiple medium sized accounts.

An account comprises of multiple projects, this account is also a Key Client (KC) of Superunion Africa. Depending on the account, you will be reporting directly into the Client Service Director and/or Business Unit Director.

• Secondary owner of the client relationship at the account level – Marketing Manager (MM) and Brand Manager level
• Effectively handle most aspects of client communications at a MM and BM level
• Building, strengthening and growing the relationship between the agency and client (middle management)
• Managing the project team (account support, strategy and creative) and workflow
• Meeting overall profit margins, targets and farming targets assigned to the account
• Oversight, reporting and quality control of each project for this account
• Develop and implement approach and process (in support of the overall company process)
• Identify, interview and recruit candidates for the group account
• Support direct line manager in recruitment activities (identify and initial interviews only)
• Implement internal processes to improve efficiency on each project
• Weekly forecast on finances, people and farming potential within each active project
• Actively implement agency standards, directives and process in day to day activities
• Drive the development of case studies and PR material for each big project, driving agency equity and credentials for the agency within each project
• Learning and applying theories/methodology within your day to day activities
• Reading, following and research of relevant content to grow your own knowledge on each project
• Supports the Client Service Director and/or Business Unit Director in developing and implementing process and systems
• Ability to scope and negotiate fees on the account with the support of the Client Service Director and/or Business Unit Director
• Development of KC plans and quarterly forecast support

• Very good writing and delivery skills relating to internal and external communication
• Solid presentation skills at a MM and BM level
• Ability to manage a large client with multiple projects
• Excellent time management and organizational skills
• Excellent interpersonal skills
• Good business writing capability
• Excellent understanding of strategic and creative brand content
• Solid understanding of global and local business operations and reporting pertaining to the agency
• Good understanding of local reporting, directives and approaches within our business
• Excellent understanding and experience in design, strategy and production process
• Fully conversant with Microsoft (PowerPoint, Word, Excel) and TrafficLive

• Leading from the front: Champion positive change by creating a sense of direction and purpose at a project level. Encouraging a sense of mutual responsibility and encouraging high performance and delivery.
• Teamplayer: Passion for meeting objectives together.
• Accuracy: Attention to detail and a passion for reporting.
• Showing interest: Express interest in your project team’s ensuring that you understand personal diversity, strengths and weaknesses.
• Being agile: Being able to adapt your approach to projects to ensure we deliver within client expectations.
• Continual learning: Keep learning and developing new skills and trends by participating in professional seminars, reading relevant research and insights, doing own desktop research.
• Effective communication: Persuade and influence others using logic and reason. Negotiate your way to find and express solutions for broad and complex issues.
• Client-centric views: Ensuring that all decisions and executions are based around building a lasting partnership with the client and taking personal responsibility for improving and correcting customer service problems and eliminate underlying problems. Take extraordinary steps to retain and grow these relationships.
• Collaborating: Develop a relationship with key stakeholders (Client Service Director and Exco) to achieve common goals for the agency (policy, process, methodology, targets).
• Being resilient: Prevail in all circumstances and being able to make important decisions and have the confidence to see these through.

Infobip Johannesburg, Gauteng, South Africa

Join to apply for the Account Manager role at Infobip

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

• Build and maintain trusted relationship with assigned (Tier1) clients to achieve overall customer health and growth (regular meetings, share Infobip strategy and roadmap, help position Infobip against competitors).
• Serve as a focal point for client when it comes to meeting client’s business and technical expectations (technical escalations, services/product adoption, communicate customer feedback and ideas to Product teams). Coordinate different teams in order to best serve customer.
• Understand client’s structure and processes around choosing/implementing new solutions.
• Meet and exceed quarterly KPIs, to ensure overall business growth for assigned clients (gross profit, margin% and cross-sells as the most important metrics).
• Work closely with Customer Success for existing and future SaaS business.
• In cooperation with CPaaS Registrations, ensure client's account is properly set-up / collaborate with Platform Operations teams to arrange setup which enables client's activities based on agreed business scope (account creation and set-up, route management, sender registration, allowed content filtration setup and maintenance).
• In cooperation with Revenue Assurance, monitor and take actions to minimize health risks (actively involve ensuring financial collections and netting).
• Analyze and forecast client's traffic, take immediate reactions to ensure ongoing business growth, minimize losses, and maximize GP/revenue.

• Industry experience highly preferred, understanding of SaaS and CPaaS solutions.
• Prior experience working with Revenue Assurance, Purchasing, and technical teams.
• Full cycle sales experience.
• Strong experience in Account Management - building and maintaining relationships.
• Product knowledge and/or knowledge of our competitors.
• Ability to interact with all levels of the organization.
• Team player with strong interpersonal /communication skills.

• Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
• Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
• Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
• Connect globally – Work with people from all over the world. We put the “global” in globalization.
• Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

• Mid-Senior level

• Full-time

• Sales and Business Development
• Industries IT Services and IT Consulting and Software Development

Get notified about new Account Manager jobs in Johannesburg, Gauteng, South Africa .

Overview

MAIN PURPOSE OF THE JOB : To drive and achieve profitable sales targets from both new and existing clients. To increase market share, provide exceptional customer service, and build relationships with current and new clients focusing on regions including Nelspruit, Steelpoort / Burgersfort and Polokwane. Reports to Senior Account Manager.

• Achieve agreed sales targets
• Achieve agreed profitability
• Actively look for and create opportunities within the market
• Establish, develop, and maintain relationships with current and future customers
• Provide after sales service and regular entertainment of customers
• Establish and maintain healthy prospect pipeline
• Achieve agreed customer visits
• Conduct market and competitor analysis
• Ensure timely and accurate completion of enquiries, quotes, and tenders
• Loading of rental orders on the ERP system
• Assist accounts personnel with collection of outstanding and overdue payments
• Timely and accurate completion of weekly / monthly reports
• Compliance to all reasonable instructions
• Occupational Health, Safety, Environmental and Quality Control
• Compliance to the SHEQ code of conduct and standards
• Compliance to all COVID protocols required

• Grade 12
• Diploma / Degree in Marketing or Sales
• Valid Driver’s license
• At least 3 years relevant experience
• Successful track record in achieving targets
• Report writing and previous experience using an ERP system
• Ability to read construction drawings

• Good understanding of sales & rentals
• Mobile units / construction product knowledge
• Strong interpersonal skills, including the ability to quickly build rapport with both customers and colleagues
• Market Intelligence
• Cost Control
• Must be able to use MS Office package
• Good sales & communication skills
• Energetic, target driven & adaptable.
• Competent in administrative tasks (i.e., doing quotations, weekly sales reporting, lease agreements)
• Good planning and organizing skills

• Confident
• Flexibility and creativity
• Dependability & reliability
• Customer orientated people person
• Integrity & credibility
• Dedication & perseverance
• Target driven self-starter