What Jobs are available for Account Manager in Johannesburg?

Key Responsibilities

• Consistently achieve monthly, quarterly, and annual sales and revenue targets .
• Manage and maintain an assigned portfolio of clients , ensuring proactive and regular engagement.
• Develop and manage a retention sales pipeline to meet and exceed performance objectives.
• Build credibility with clients through deep understanding of their business needs.
• Address and resolve client concerns efficiently within required turnaround times.
• Prepare and submit client documentation and negotiate with the credit department when necessary.
• Maintain high levels of client satisfaction and service excellence.
• Demonstrate tenacity and resilience in a competitive market.
• Prepare progress, forecast, and performance reports for management.
• Collaborate effectively with cross-functional teams and influence business processes to support retention goals.

Requirements
Technical Skills

• Fluent in Afrikaans (essential) .
• Strong knowledge of sales principles and processes .
• Proven sales and closing ability .
• Experience in process and data quality management .
• Proficient in MS Office and CRM software (Salesforce highly advantageous).

Interpersonal & Other Skills

• Strong ability to build and maintain long-term client relationships.
• Excellent verbal and written communication , interpersonal , and negotiation skills.
• Professional, results-driven, and service-oriented approach.
• Ability to work independently and collaboratively within a team.

Qualifications & Experience

• Minimum qualification: Diploma or equivalent (NQF 6) .
• Proven success in account management, client retention, and upselling .
• Experience managing a high volume of clients via email, phone, and digital channels.

Are you a results-driven professional with a knack for identifying market opportunities and building lasting client relationships?

Our client is a pioneering financial services group, known for bringing customer-focused innovation to the industry. Our client is seeking a Strategic Account Manager to join their team and help the company drive growth within their Value-Added Products and Services (VAPS) portfolio.

In this role, you will be a key driver of business development and client success. Your primary purpose is to conduct analysis to provide actionable insights and promote new and existing VAPS products through strategic engagement with the sales team. You'll play a vital part in growing our profitability by delivering customer-focused solutions.

Responsibilities:

• Business Development: Monitor sales and market data to identify new business opportunities within a specific geographic region. You'll use your research and analytical skills to spot key market themes and trends.
• Insights and Reporting: Prepare data and analytics reports, interpreting complex patterns to provide actionable recommendations to management.
• Relationship Management: Develop and implement a relationship management plan to build connections with key decision-makers and influencers in customer organizations. You will collect feedback to ensure client needs are met and provide recommendations for changes.
• Compliance and Expertise: Maintain a deep understanding of our organization's policies, procedures, and relevant regulations. You will also act as a subject matter expert for the team and maintain your professional development.
• Project Management: Manage a portfolio of product projects and report on key milestones and deliverables.

Education and Qualifications:

• Grade 12/ SAQA Accredited Equivalent.
• A relevant 3-year business-related degree/diploma.
• FAIS recognised qualification.
• Regulatory Examination.
• Class of Business Certification.
• STI Qualification.
• KI Regulatory Examination.
• Experience: You must have 3-5 years of essential experience in account, product, or partner management.
• Experience in the financial services and marketing industries is advantageous.

**Job Description :**
**Job Title** :
Senior Account Manager
**About the Function:**
Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.
We're operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you'll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We'll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.
**About the role:**
**Financial Complexity**
Diageo SA is part of a dual listed (London and New York) global organisation operating within a complex local environment. Financial complexity is driven through the reporting, planning and forecasting requirements of our global shareholder along with ensuring compliance with local legislation. In addition, compliance with Sarbanes-Oxley codes of good practice is required due the Diageo listing on the NYSE.
The complexity of the market place, with multiple customer segments and routes to market, drives complexity in understanding the creation of value from Retail Selling Price through the P&L. We consistently work to identify and maximise opportunities across the value chain through pricing and promotional strategy across our customer base.
The volatility of the South African macro-economic environment drives a level of complexity when managing global targets, local input costs and product imports. Cost drivers such as inflation and global vs local exchange rates impact our cost base strongly and need to be managed closely.
**b)** **Market Complexity**
Diageo SA operates in a complex, ever changing and extremely exciting market environment. Diageo SA has emerged as the leading spirits business in South Africa facing competition from long established competitors such as Distell and aggressive emerging players such as Pernod Ricard SA and The Really Great Brands Company (RGBC).
The liquor market in South Africa operates through multiple customer channels and routes to market. This is in order to effectively service consumers across an extremely diverse range of socio-economic circumstances, cultural affiliations and geographical ranges.
Our extensive spirits brand portfolio service consumers across our diverse nation and we must continuously strive to keep up with the fast changing market trends and challenges inherent in that
**c)** **Leadership and Functional**
· Stands for what he/she feels is right and important, whatever is the audience. Builds and sustains trust with others through real relationships. Demonstrates the kind of personal integrity that inspires others. Shows commitment to outstanding team work.
· Think in the future, anticipate trends and opportunities. Bring possibilities to life, demonstrating the ability to move from ideas to action. Is imaginative in finding solutions to issues and pursuing opportunities for the business.
· Understands the Diageo purpose and brings it to life. Values the differences in people, treating everyone with respect and dignity.
· Takes ownership for the performance outcomes that the team needs to deliver. Celebrates the successes of the team.
· Demonstrates deep personal accountability for great performance. Is focused on priorities - demonstrate rigour and brilliant execution. Has a positive outlook, channelling his/her energy into finding opportunities and solutions even in times of uncertainty and ambiguity.
· Has humility - is open to learning and ideas from others. Demonstrates self-awareness. Is committed to grow his / her own capability and experience.
**Purpose of Role**
· Own, develop and drive the relationships and commercial agenda with customers - this is a customer facing role first and foremost
· Develop customer management capability
· Deliver breakthrough business performance within their account base
**Role Responsibilities:**
Develop truly world class collaborative customer partnerships and strategies
· Management of profit and NSV targets - "owning the numbers"
· Motivate sales teams behind clear, simple and powerful customer strategies.
· Develop and orchestrate end-to-end relationships via a cross functional network within Diageo and the customer base
· Drive the highest standards of execution for all specified channels.
· Obtain and apply facts and data, driving excellence in planning, decision making and performance measurement and taking corrective action as required.
· Contribute to shopper and category insight, resulting in powerful and breakthrough category strategies
· Develop and co-ordinate tailored brand activity by channel and major customer.
· Nielsen interpretation and development of corrective action plans.
· Develop accurate forecasting through demand planning resource
· Monitoring, evaluating and advising on Brand/Customer volume, trends and dynamics.
· Create and develop world class account plans
· Implement and develop appropriate KPI's
**Experience / skills required:**
**Qualifications**
· University degree.
· High cognitive ability
**Experience**
· 6-10 years' experience gained across commercial and other functions - cross functional experience an advantage.
· Exposure across different channels and different levels of customer sophistication (e.g. National Accounts, Key Accounts and Field Sales)
· Track record of success in highly demanding sales organizations' (FMCG) and in alcoholic beverages
- Shoprite Group experience is a plus
· Strong knowledge & demonstrated delivery in challenging trading environments; understanding of channel, pricing, negotiations and strategy development
· Exposure resolving numerous conflict-filled situations
· Negotiation and conflict resolution with powerful customers
**Skills**
Leadership, sound commercial record, networking, influencing, communication, selling skills, planning, negotiating, training and development, performance management, problem solving and analysis and high degree of systems literacy.
**Barriers to Success in Role**
· Lack of personal drive and self-discipline
· Inability to grasp complexity of market (multiple channels, languages, cultural differences, norms and practices)
· Lack of commercial track record highlighting successes to date (through commercial awareness, creativity and astuteness)
· Inability to influence people across the regional sales team and leadership team.
· Lack of financial acumen
· Low tolerance of ambiguity and lack of flexibility
· Unable to focus on detail and big picture simultaneously
· Finds conflict of personal risk excessively stressful
· Is not motivated by feedback
· Lacks competitive drive and focus
· Lack of ability to drive change and momentum
· Inability to balance multiple priorities and work to a series of tight deadlines.
· Lack of passion for customers, shoppers and categories
· Lack of positive thinking - preventing the ability to create new possibilities
· Lack of technology literacy and interest
**Flexible Working Statement:**
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
Waterfall
**Additional Locations :**
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
LexisNexis Risk Solutions are offering an exciting opportunity to join the high performing EMEA Sales team as a Business Development Manager for Lusophone Africa. This new role has been especially created to focus on the growing market across Lusophone Africa. This person should be goal orientated and comfortable working within a high pressured and fast paced environment. They should possess excellent communication skills (telephone, face-to-face), for both internal networking and client facing activity. Above all, this person should be hardworking and passionate for success.
About the Role
We are recruiting for a Business Development Manager to develop and strengthen relationships with key clients across the 5 Portuguese speaking countries in Africa (Angola, Mozambique, Cape Verde, Guinea Bissau and Sao Tome & Principe) region. You will be responsible for growing revenue from existing accounts while identifying and securing new business opportunities. This role requires a proactive, results-driven individual who enjoys building long-term partnerships and driving client success in a dynamic, collaborative environment.
Key Responsibilities
+ Develop and implement a strategic plan for your portfolio, understanding customer needs, challenges, and growth opportunities.
+ Identify, pursue, and close new business opportunities through research, networking, and client engagement.
+ Responsible for following up on regional leads, outbound calling and social selling using LinkedIn and other applications.
+ Manage existing accounts to drive retention, upselling, and cross-selling opportunities.
+ Collaborate with colleagues across teams to maximize the use and value of our products and services.
+ Keeping up to date with market and competitive developments, such as major regulatory changes and new product offerings
+ Preparing and maintaining an effective sales territory plan, including target prospects and markets with trackable activities to meet financial and business targets
+ Maintain accurate forecasts and customer data using Salesforce or a similar CRM tool.
+ Meet and exceed quarterly business and revenue goals.
+ Travel to these regions is part of the role (estimate quarterly trips)
Qualifications and Skills
+ Fluent in Portuguese (business level) and English.
+ Demonstrated success in new business development or account management, preferably in Financial Services, SaaS, or data-driven industries.
+ Experience with value-based or consultative selling approaches.
+ Working knowledge of Salesforce.
+ Ability to work under pressure and deliver against performance targets
+ Strong organizational, time management and forecasting skills
+ Strong communication and relationship-building skills, including experience presenting or networking at client or industry events.
+ Experience of a proven sales methodology (e.g. SPIN, Insight Selling, MEDDICC) is also a plus
Sobre a Empresa
A LexisNexis Risk Solutions é o parceiro essencial na avaliação de risco. No nosso segmento de Serviços Empresariais, oferecemos uma vasta gama de soluções focadas em ajudar empresas de todos os tamanhos a impulsionar o crescimento da receita, maximizar a eficiência operacional e melhorar a experiência do cliente. As nossas soluções ajudam os clientes a resolver desafios complexos nas áreas de Prevenção de Branqueamento de Capitais e Financiamento ao Terrorismo, Autenticação e Verificação de Identidade, Mitigação de Fraude e Risco de Crédito e Gestão de Dados de Clientes. Pode saber mais sobre a LexisNexis Risk Solutions através do link: LexisNexis Risk Solutions oferece uma oportunidade empolgante de integrar a equipa de Vendas EMEA como Business development Manager (Gestor de Desenvolvimento de Negócios) para África Lusófona.
Esta nova função foi criada especialmente para se concentrar no mercado em crescimento da África Lusófona. Procuramos uma pessoa orientada para resultados, confortável a trabalhar num ambiente dinâmico, de ritmo acelerado e sob pressão. Deve possuir excelentes capacidades de comunicação (por telefone e presencialmente), tanto para interações internas como externas com clientes. Acima de tudo, procuramos alguém trabalhador, motivado e com paixão pelo sucesso.
Sobre a Função
Estamos a recrutar um Business development Manager para desenvolver e fortalecer relações com clientes-chave nos cinco países africanos de língua portuguesa (Angola, Moçambique, Cabo Verde, Guiné-Bissau e São Tomé e Príncipe). Será responsável por aumentar a receita de contas existentes e identificar novas oportunidades de negócio. Esta função exige uma pessoa proativa, orientada para resultados e que valorize a construção de parcerias de longo prazo, promovendo o sucesso dos clientes num ambiente dinâmico e colaborativo.
Principais Responsabilidades
+ Desenvolver e implementar um plano estratégico para a sua carteira de clientes, compreendendo as suas necessidades, desafios e oportunidades de crescimento.
+ Identificar, prosseguir e concretizar novas oportunidades de negócio através de pesquisa, networking e envolvimento com clientes.
+ Responsável por acompanhar leads regionais, realizar chamadas ativas e vendas sociais através do LinkedIn e outras plataformas.
+ Gerir contas existentes, promovendo retenção, vendas adicionais (upselling) e vendas cruzadas (cross-selling).
+ Colaborar com colegas de várias equipas para maximizar a utilização e o valor dos nossos produtos e serviços.
+ Manter-se atualizado sobre o mercado e as tendências competitivas, incluindo alterações regulatórias e novos produtos.
+ Preparar e manter um plano eficaz de território de vendas, incluindo prospeção de mercados e clientes-alvo, com atividades rastreáveis para atingir metas financeiras e comerciais.
+ Manter previsões e dados de clientes precisos, utilizando o Salesforce ou ferramenta de CRM semelhante.
+ Atingir e superar os objetivos trimestrais de negócio e receita.
+ Viagens regulares para a região fazem parte do cargo (estimativa: viagens trimestrais).
Qualificações e Competências
+ Fluência em Português (nível profissional) e Inglês.
+ Sucesso comprovado em desenvolvimento de novos negócios ou gestão de contas, preferencialmente nos setores de Serviços Financeiros, SaaS ou indústrias orientadas por dados.
+ Experiência em vendas consultivas ou baseadas em valor.
+ Conhecimento prático de Salesforce.
+ Capacidade de trabalhar sob pressão e atingir metas de desempenho.
+ Fortes competências organizacionais, de gestão de tempo e de previsão de resultados.
+ Excelentes capacidades de comunicação e construção de relacionamentos, incluindo experiência em apresentações ou networking em eventos de clientes ou do setor.
+ Experiência comprovada com metodologias de vendas (por exemplo, SPIN, Insight Selling, MEDDICC) será uma vantagem.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job Summary: LexisNexis South Africa is seeking a dynamic and results-driven Account Manager to join our Government Growth and Retentions team. The successful candidate will be responsible for managing and growing relationships with government clients, ensuring client satisfaction, and driving retention and growth initiatives.
Key Responsibilities:
+ Client Relationship Management: Develop and maintain strong relationships with key government clients, understanding their needs and providing tailored solutions.
+ Retention Strategies: Implement effective retention strategies to ensure high client satisfaction and loyalty.
+ Growth Initiatives: Identify and pursue opportunities for account growth, including upselling and cross-selling LexisNexis products and services.
+ Client Support: Provide exceptional support to clients, addressing their inquiries and resolving issues promptly.
+ Market Analysis: Conduct market research and analysis to identify trends and opportunities within the government sector.
+ Reporting: Prepare and present regular reports on account performance, client feedback, and market trends to senior management.
+ Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure a cohesive approach to client management.
Qualifications:
+ Education: Bachelor's degree in Business, Marketing, or a related field.
+ Experience: Minimum of 3-5 years of experience in account management, preferably within the government sector.
+ Skills:
+ Strong interpersonal and communication skills.
+ Proven ability to manage and grow client relationships.
+ Excellent problem-solving and analytical abilities.
+ Proficiency in CRM software and Microsoft Office Suite.
+ Ability to work independently and as part of a team.
Personal Attributes:
+ Customer-Focused: A strong commitment to providing exceptional customer service.
+ Results-Oriented: Driven to achieve and exceed targets.
+ Adaptable: Ability to thrive in a fast-paced and changing environment.
+ Team Player: Collaborative and able to work effectively with cross-functional teams.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.