492 Client Retention jobs in Johannesburg

• Primary objective is to generate New Business for the Company (both Facultative & Treaty).
• You will oversee the facultative business
• Ongoing Client Servicing & Entertainment
• Assist with client relationships and retention
• You will be part of the management Team (Manco) and included in the monthly management meetings, where you will be required to add value to the company and management team
• Maintain Calendar & Client Database/s
• Develop & Maintain Relationships with both Clients & Reinsurers
• Gather Information from Clients & Reinsurers for Renewal Negotiations and assist in the renewal process
• Provide Training to Clients/Staff as necessary
• Keep Accurate Records
• Maintain Files & Filing
• Accurately Record Written & Verbal Correspondence with Clients & Reinsurers
• Assist Clients & Reinsurers with their Queries
• Annual budgeting will be required by yourself
• Assist with Presentations & Reports
• Assist clients with their Reinsurance Program analysis
• Handle & Finalize Renewals
• Preparation of Placing Slips, Cover Notes & Wordings with assistance from our Broker support team
• Marketing & Networking with New, Existing & Potential Clients
• Assist with Research on New Clients
• Assist with Research on New Products
• Continually Seek Opportunities in Order to Secure New Business
• Annual budgeting for income / expenses / travel
• Travel to territories where the Company wishes to conduct business, and service and entertain both clients and markets accordingly
• Commission incentives will be firmed up on arrival
• Additional responsibilities will be agreed and discuss with yourself either prior to or after your arrival

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team

Are you looking to join an industry-leading sales organisation? Our sales team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk.

About the Role

We are seeking an accomplished Business Development Director/Business Development Manager to join our team.

In this role, you will be responsible for achieving revenue targets and driving business growth through effective sales strategies, in collaboration with a Field Account Manager and Overlay Sales Specialists. You’ll be responsible the creation of a sales strategy that will build pipeline and drive incremental growth while retaining an existing book of accounts. You will prospect within your assigned territory to develop a robust pipeline, manage territory business plans, and guide prospects through the sales cycle to contract close while maintaining the relationship for retention and support through the customer relationship.

Responsibilities

• Achieving revenue targets and drive business growth within the enterprise space.
• Converting leads to opportunities, ensuring timely and accurate maintenance of accounts.
• Loging customer activity and communications comprehensively within the CRM system.
• Submitting monthly forecast reports and regularly update the sales pipeline.
• Prospecting within the assigned territory to develop and sustain a robust pipeline.
• Developing and manage territory business plans that include new logos, cross-selling, upselling, and renewal opportunities.
• Guiding prospects through the sales cycle to contract close, collaborating with presales and specialist teams as needed.
• Supporting customers through onboarding and implementation phases, in partnership with the FAM, ensuring a seamless transition and ongoing revenue life cycle management.

Requirements

• Able to demonstrate experience with a focus on strategic accounts within the enterprise space.
• Prove proficiency in CRM systems, particularly Salesforce.
• Have excellent communication, negotiation, and interpersonal skills.
• Able to work independently and collaboratively within a team environment.Display analytical and problem-solving abilities.
• Have a proactive approach to identifying and pursuing new business opportunities.
• Able to manage complex sales cycles and close large deals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Generous holiday allowance with the option to buy additional days

Health screening, eye care vouchers and private medical benefits

Life assurance

Access to a competitive contributory pension scheme

Save As You Earn share option scheme

Travel Season ticket loan

Electric Vehicle Scheme

Maternity, paternity and shared parental leave

Employee Assistance Programme

Access to emergency care for both the elderly and children

RECARES days, giving you time to support the charities and causes that matter to you

Access to employee resource groups with dedicated time to volunteer

Access to extensive learning and development resources

Access to employee discounts scheme via Perks at Work

Learn more about the LexisNexis Risk team and how we work here

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

USA Job Seekers:

The Business Development Director will identify, negotiate and close new customers across the South African region, as a strong individual contributor. The right candidate will be target driven, with a passion and sense of ownership to deliver against target. This will be a hands-on role with deep involvement in execution, leading from the front.

• Build a robust pipeline based on defined “ideal customer profiles”, and grow and manage this to deliver on our ambitious growth plans and potential


• Hands on management of the end-to-end sales cycle, including lead generation, negotiating commercial terms, working closely with senior stakeholders at prospects to close deals, and with internal and partner teams to delivery ‘go lives’


• Carry and deliver an ambitious but achievable revenue target


• Provide timely feedback to line manager about performance, sales activity, account management and strategy


• Initiate and maintain a strong link between customers and back-office services to ease communication and facilitate the resolution of any issues


• Effectively communicate the needs of your customers to the internal Thunes teams

• ~10+ years of experience in business development with 5+ years direct or indirect work experience in the Money Transfer, Fintech, payments or Mobile Financial Services Industries


• Hands-on, driven B2B salesperson from the fintech/payments world, with industry contacts reflecting this background


• Results-oriented with great skills in communication, organization, and negotiation


• Great networking skills


• CRM proficiency, Salesforce CRM knowledge is a plus


• Flexible, self-motivated, disciplined, takes ownership of job at hand


• Team-oriented, able to accept and create change


• Strong understanding of customer, market dynamics and requirements


• Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues


• Strong sense of initiative and ability to work both independently and as part of a team


• Excellent attention to detail


• Fluent in English; other languages are a bonus

Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.

Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally.

Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks.

Headquartered in Singapore, Thunes has offices in 14 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai.

For more information, visit:

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Business Development and Sales

Join to apply for the Business Development Director role at TLC Worldwide

3 days ago Be among the first 25 applicants

Join to apply for the Business Development Director role at TLC Worldwide

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WE ARE HIRING A BUSINESS DEVELOPMENT DIRECTOR

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Why Us?

We're not just any company – TLC’s team thrives on innovation, creativity, and bold ideas. You’ll be at the forefront of our expansion, shaping the future of our success - we’ll make sure you grow as fast as we do!

• Work with the world’s biggest brands to create amazing campaigns
• Competitive salary + uncapped commission structure!
• Collaborative and dynamic team culture –every win is celebrated
• Excellent learning & development opportunities
  
  

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme
  
  

• Build and own your pipeline through outreach and networking
• Win high-value deals with global brands across key sectors
• Close tactical campaigns and strategic loyalty programs
• Lead senior-level client conversations and pitches
• Apply proven strategies to unlock market growth
• Collaborate cross-functionally to deliver tailored, data-driven proposals
• Grow accounts through upsell and long-term partnerships
• Thrive independently in a fast-paced, scale-up environment
• Own your performance, report on pipeline, forecasts, and targets
  
  

• Proven closer of 6–7 figure deals
• Expert in outbound sales and pipeline growth
• Commercially sharp with loyalty & retention know-how
• Confident with senior stakeholders and C-suite
• Entrepreneurial, proactive, and target-driven
• Owns pipeline and delivers results
• Consultative, curious, and solutions-focused
• Team player who thrives in cross-functional pitches
• Performs under pressure in fast-paced environments
• Ambitious, impact-driven, and growth-minded
  
  

• Seniority level Director

• Employment type Full-time

• Job function Business Development and Sales
• Industries Advertising Services

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Overview

Join to apply for the Manager: Business Development role at Old Mutual South Africa .

Captive Business Development Manager is responsible for the creation, management and nurturing of long-term relationships across a portfolio of clients (businesses) and internal stakeholders. Day-to-day responsibilities include engagements with a range of executive and operational stakeholder representatives of clients, facilitating complex queries in relation to the cell structure, executing business requests that support growth and ensuring timely resolution to drive retention and client experience. The role is also responsible for driving the development of new business opportunities / initiatives either for existing cell captives or in the process of setting up new cell captives.

• Manage and grow the client’s (cell captive businesses) portfolios and maintain the strategic relationships of internal and external stakeholders and provide captive insurance solutions.
• Evaluate and manage risks associated with the existing and potential cell captive insurance business and ensure actions taken by cell clients is within the OMART risk appetite.
• Operational Compliance; ensure that business activities within area of responsibility comply with relevant external regulatory and/or voluntary codes and with internal policies and procedures to minimize business risk and to protect the reputation of the organization.
• Lead and execute client onboarding and exit strategies including complex regulatory process to transfer business to other licenses (as required) and support the development of the business development pipeline.
• Lead and manage the cell captive quality assurance and monitoring and other operational processes through ensuring alignment between client and OMART business unit.
• Lead and drive sales and operational requirements (e.g., technical, commercial, and legal) to configure a complex tailored or bespoke product-and services solution and associated contractual terms that meet the customer's mid- to long-term needs of the OMART business unit.
• Build and maintain relationships with a wide variety of internal and external stakeholders to identify opportunities and agile solutions to meet cell strategic objectives and embed partnerships with the wider OM Group or other third parties.
• Facilitate product approvals and ongoing product maintenance and monitoring through ensuring clear alignment across internal stakeholders and clients.
• Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow, or, alternatively, review and authorize complex sales proposals from team members that deviate from standard terms, escalating issues to senior management where appropriate.
• Manage the implementation of cell investment strategies through sourcing investment options and discussing these with relevant stakeholders.
• Develop and implement innovative processes to improve current process flows and drive efficiencies.
• Monitoring and evaluation of cell captive reports and identify areas of improvement.

• NQF Level 7 - Degree, Advanced Diploma or Postgraduate Certificate or equivalent in Business or Finance
• 8 years working experience in the insurance industry, including captive insurance
• Knowledge of the local life insurance regulations
• Knowledge of the cell captive environment would be an advantage.

• Action Oriented
• Bulld s Networks
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results
• Instills Trust
• Interpersonal Savvy

10 September 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

A dynamic and fast-growing life insurer is looking for a strategic leader to head up their Business Development function and grow their Group Risk portfolio. The role requires someone with strong employee benefits experience and a proven track record in business development. You will be responsible for driving sustainable revenue growth, securing new partnerships, and strengthening existing relationships.

This is a high-impact role that blends strategic thinking, technical insight, and customer-centric execution. The ideal candidate is commercially astute, self-driven, and thrives in a fast-paced, results-oriented environment. If you are ready to shape the future of broker engagement and deliver real growth, this opportunity is not to be missed.

Please note that if you do not receive a response within one week of applying, your application has been unsuccessful.

Overview

Alistair Group is one of East and Southern Africa’s fastest growing service companies, providing self-delivered logistics solutions with core competencies in road freight and operational hire of material handling equipment. The business has grown to over 800 employees, delivering services across sixteen countries, with significant expansion planned.

• To ensure that Alistair Group wins as much work and maximizes profitability as much as possible.
• Synthesize information from subcontracting team, operations teams, sales team, agents and border/port reports to determine market rates and key targets on a twice-monthly basis.
• Develop a pipeline of future opportunities and position the company to win key tenders.
• Ensure that accurate and "winning" quotations are submitted whenever possible.
• Maintain a competitor analysis to assist strategically and for transfer pricing purposes.
• Close the loop of financial recons and quotations to focus time on the most profitable routes; feed data back into the Quote Calculator via BD support.
• Develop pricing models and strategies to position Alistair Group as the market leader for our own fleet and subcontracted fleet.
• Ensure Job Confirmations are correct and sent out timely to clients once approved by the Head of Department.

• Work closely with the Pricing Lead to ensure pricing is effectively executed on tenders and business development opportunities.
• Win as much work as possible and maximize profitability related to commodity trading and business development to position the company for growth and operating profit.
• Develop a pipeline of opportunities relating to the Trading portfolio with the Head of Trading.
• CRM: update and maintain customer information and client interaction database.
• Resolve customer issues and queries quickly; initiate communications with internal and external customers as appropriate.

• Win as much work as possible and maximize profitability with the customer base.
• Manage, maintain and improve relationships with Alistair Group’s customers.
• Support the Road Freight sales team to pursue best opportunities.
• Develop a pipeline of opportunities and position the company to win key tenders.
• Maintain a competitor analysis to inform strategy and transfer pricing.
• Coordinate strategy between various business units and work with the Client Liaison Team to improve the customer experience.

• Conduct market research to establish pricing for tenders, new products, and services considering costs, demand and competitor pricing.
• Develop and implement pricing policies aligned with strategic goals.
• Apply price elasticity models to fine-tune pricing and maximize margins for targeted segments.
• Evaluate pricing effectiveness using key metrics, sales performance and margins.
• Adjust pricing structures in response to market shifts, costs and supply/demand changes.
• Formulate value-based pricing strategies for high-end products and services.
• Collaborate with cross-functional teams to ensure pricing supports sales, revenue and growth.
• Prepare pricing documentation including proposals, discounts and contractual agreements.
• Monitor industry trends, regulatory updates and competitor pricing to refine strategies.
• Provide well-supported pricing recommendations to Heads of Departments and Directors, backed by data.

• Relevant Degree in Business Management, Supply Chain Management or Logistics
• 5 years’ successful track record in a commercial or business development role
• Experience in the Logistics Industry / Supply Chain Management / Mining & Minerals
• Work experience in Sub-Saharan Africa; Asia exposure is advantageous
• Well organized with good attention to detail

Work Hours: Monday to Friday, 7:20 AM – 4:20 PM, and Alternate Saturdays, 8:00 AM – 12:00 PM.

The Company reserves the right to withdraw from the recruitment process at any time, at its sole discretion. The sharing of any aptitude test, assessment, or invitation to an interview does not constitute an offer of employment or guarantee future employment. Candidates acknowledge that progression through any stage of the recruitment process does not imply or ensure an eventual offer of employment.

By completing your details and clicking “Submit Application” you consent to Alistair Group processing your personal information in accordance with our Privacy Policy.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Truck Transportation