840 Senior Account Management Roles jobs in Johannesburg

Our client is a leading company in the fintech industry, dedicated to empowering entrepreneurs and fostering their participation in the digital economy.

They are seeking highly motivated and experienced Key Account Managers to join their dynamic team in Johannesburg.Key Responsibilities : Cultivate and maintain strong relationships with key retail accounts through personal interactions, online / telephonic meetings, and exceptional customer service to ensure both client needs and the company's objectives are met.Identify opportunities for growth within existing accounts through upselling, cross-selling, and tailored marketing strategies that highlight the value of our client's products and services.Seek out new business opportunities by conducting presentations, arranging meetings, and demonstrating the unique value proposition to potential customers.Act as the primary point of contact for customers, addressing inquiries, resolving technical issues, and ensuring timely delivery of requested products and services.Gather and analyze customer feedback through satisfaction surveys, and communicate insights to the team to continuously improve the customer experience.Monitor and track key metrics, such as revenue and profit, for each retail account to ensure target goals are met.Collaborate with cross-functional teams and contractors to ensure seamless and consistent service delivery to customers.Stay up-to-date with industry trends and competitor activities to provide valuable insights and recommendations for maintaining a competitive edge.Qualifications and Experience : 5+ years of experience in an Account Management role, preferably in the FMCG / Retail or fintech environment.Relevant tertiary qualification (e.g., Diploma / Degree in BCom, Business Administration, Project Management, or related field).Proven ability to manage multiple accounts simultaneously.Strong interpersonal, communication (written and verbal), and presentation skills.Excellent customer service orientation and problem-solving abilities.Proficiency in sales, negotiation, and business development strategies.Strong analytical and data-driven decision-making skills.Advanced computer literacy skills, including proficiency in Microsoft Office Suite.Our client offers a competitive compensation package, including bonuses, opportunities for career advancement, access to professional development resources, and a supportive and inclusive work culture that values diversity and work-life balance.

Additional benefits include a flexible schedule, remote work options, a professional development budget, generous time off policies, and complimentary in-office lunches three times a week to support well-being.If you are a motivated and skilled Account Manager with a passion for driving business growth and delivering exceptional customer service, we encourage you to apply for this exciting opportunity with our client.

Key Account Manager • Johannesburg, Gauteng

Overview

Are you a driven sales professional with deep technical expertise in power solutions

We are recruiting on behalf of a respected client in the Engineering sector for a Key Account Manager. This role is perfect for someone who excels in building lasting client relationships and driving sales growth within the power solutions market across Southern Africa.

• Build and maintain strong long-term relationships with significant customers in the power sector
• Develop and close customer leads for power solutions projects focusing on power rental opportunities
• Prepare and deliver technical and commercial proposals by liaising directly with domestic and international clients
• Grow the order book through effective sales of power solutions and auxiliary equipment
• Visit various territories to identify and pursue power rental business opportunities
• Gather market and competitive intelligence to support sustainable business growth
• Participate in commercial and contractual reviews to ensure deliverables are met
• Provide management with accurate reporting on sales activities and opportunities
• Demonstrate effective self-management prioritising performance and safety

• Matric and a tertiary qualification (Degree or Diploma) in Business Engineering or a related field
• Minimum of two years technical sales or engineering experience in a power environment
• At least five years experience working on Reciprocating Engines Power Solutions projects of 5MW and above
• In-depth product knowledge of Reciprocating Engine Generator products Microgrids and auxiliary equipment
• Strong understanding of Southern African market conditions
• Excellent analytical and problem-solving skills with a growth mindset
• Commitment to safety quality customer experience and familiarity with industry regulations
• Proficient computer skills particularly in word processing and spreadsheets
• Exceptional written and verbal communication with strong collaboration abilities

All positions will be filled in accordance with the companys Employment Equity plan. We encourage people with disabilities to apply.

If you do not receive feedback within two weeks of your application please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.

Required Experience :

Manager

Key Skills

IT Hardware,Ado,Agriculture,Market Research,Art And Craft

Employment Type :

Full-Time

Experience :

years

Vacancy :

1

Herotel Business is looking for skilled Key Account Managers to create long-term, trusting relationships with our enterprise clients.

The role is to oversee a portfolio of Enterprise Business customers, process new business, and build direct relationships with Enterprise clients.

The Key Account Manager will also work closely with internal teams to leverage enterprise resources and maximize revenue opportunities within client accounts.

• Manage a portfolio of key enterprise accounts to achieve long-term success.
• Develop positive relationships with enterprise clients.
• Assist with onboarding new enterprise clients alongside the Head of Sales.
• Conduct "Welcome" meetings with new clients, sharing communication streams and relevant information.
• Promote Herotel enterprise products to clients to ensure optimal sales and satisfaction.
• Track sales targets aligned with enterprise objectives.
• Articulate the value of our products/services within client organizations.
• Upsell and cross-sell where opportunities exist.
• Process upgrade/downgrade requests and submit signed quotes for billing.
• Convey client requirements to operations teams regularly.
• Provide monthly sales forecasts.
• Submit installation quotes and escalate unresolved issues.
• Assess feasibility of new requests and provide quotes.
• Present latest pricing on new services.
• Report on quotes accepted for new services and upgrades.
• Assist with ad-hoc duties as needed.
• Manage contacts and tickets, with reporting on sales activities.

• Grade 12
• Relevant tertiary qualification beneficial
• 2-5 years in Key Account Management or similar
• Customer support experience
• Understanding of Herotel networks and limitations
• Strong decision-making skills
• Excellent sales, negotiation, and consultation skills
• Knowledge of value creation metrics
• Understanding of the relevant geographic/sector business realities
• Solid account management skills
• Strong responsibility, communication, and time management skills
• Ability to work under pressure and meet deadlines
• Excellent knowledge of Herotel services and feasibility checking

If interested and qualified, please submit your CV with contactable references.

Note:

• Preference for suitable Previously Disadvantaged Individuals, per Herotel’s Employment Equity Plan.
• Submission of CV authorizes Herotel to process your personal data.
• Refer to our Privacy Policy on our website for details.
• If no feedback within 4 weeks, consider your application unsuccessful.

Join to apply for the Key Account Manager role at Vector Logistics

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

Job Details

Position type: Permanent

Location: LinbroPark

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

The Key Account Manager will manage the relationship management with key principals to ensure accounts are retained and that day-to-day operational queries are managed effectively. To help grow business in the principal channel through expansion of services to customer base. To maintain profitability of key accounts, and drive supply chain efficiencies to the benefit of both the customer and Vector ensuring the establishment of long terms strategic partnerships.

• Set customer strategy for individual customers based on group and customer objectives; obtain sign-off across the business on customer strategy; implement key KPI’s in line with strategy.
• Relationship Management: Set key KPIs for customers in line with business strategy; review customer KPIs monthly; drive opportunities to build strategic partnerships; manage internal business functions against agreed KPI’s; manage customer queries and concerns as they occur.
• Business Development: Identify opportunities for expansion within existing principals; match Vector capabilities to principals’ needs; guide commercial discussions with team and negotiate commercial agreements; implement rate reviews to ensure principal profitability.
• Drive Supply Chain Efficiencies: Work cross-functionally with supply chain to deliver efficiencies; build relationships between Supply Chain and the customer; actively drive the S&OP process with the principal to manage key cost drivers.
• Self-Management: Take ownership and accountability for tasks; plan, prioritize, and develop; maintain quality and productivity standards.

Qualifications, Skills and Experience Required for the Job

• Bachelor’s Degree or similar.
• 3 years account or general administration experience preferably in an FMCG environment.
• 5+ years supply chain experience.

• Adaptable.
• Attention to detail.
• Deadline driven.
• Ability to build relationships.
• Customer focused.

We look forward to hearing from you!

Job Specification

• 5 - 10 years' sales, business development or account management experience
• Familiarity with compliance, certification or gaming cyber services advantageous
• HubSpot or similar CRM platforms highly advantageous

Job Description

• Client relationship management
• Onboarding of new customers
• Account growth and development
• Client retention and satisfaction
• Attending international iGaming industry events and networking

SUMMARY : POSITION INFO :

Account management aimed at promoting and selling commercial cleaning products and solutions to the industry, onboarding new customers, driving sales, and ensuring customer retention.

Minimum Requirements and Qualifications :

• Matric (post-matric qualification in sales is advantageous)
• 5-7 years of proven experience in key account management within commercial cleaning / hygiene solutions, preferably within hospitality
• Proven track record of managing large key accounts
• Valid driver's license and own reliable transport

Key Performance Areas :

• Sales, new business development and key account management
• Manage and grow a portfolio of key clients
• Drive strategic upselling / cross-selling of cleaning and hygiene solutions
• Develop customised hygiene solutions tailored to the client's specific needs and challenges
• Collaborate with internal operations / technical teams to deliver customised hygiene solutions
• Analyse client trends and competitor activity to identify opportunities for growth
• Stay abreast of industry trends and regulatory requirements to ensure compliance and best practices

Fenchem SA Pty LTD is seeking an experienced and motivated Key Account Manager to oversee and manage the respective industries within the designated Southern Africa, or Eastern and Western regions of Africa. The ideal candidate will have a strong background in sales, business development, and relationship management. This position involves prospecting, establishing and maintaining customer relationships, and collaborating with Chinese colleagues to achieve sales targets and company objectives. You will be based in Sandton Gauteng, and there will be possible travel for the local and international positions.

• Source and contact medium to large manufacturers to establish new business relationships in the respective industries.
• Make a minimum of 5 new sales calls daily to potential clients within the designated region.
• Utilize various tools such as LinkedIn, ZoomInfo, and other prospecting methods to identify potential customers.
• Conduct a minimum of 3 face-to-face, Teams, or Zoom meetings with clients weekly.
• Maintain a comprehensive and up-to-date record of all customer interactions and sales activities using the SalesForce CRM system.
• Submit detailed weekly and monthly progress reports outlining activities, achievements, and challenges.
• Cultivate and nurture a strong working relationship with the company's headquarters in China, collaborating closely with allocated Chinese colleagues for quoting, market insights, and new materials.
• Attend monthly meetings with Chinese colleagues to discuss strategy, market trends, and collaboration opportunities.
• Plan and execute quarterly sales trips to Durban and Cape Town (Local) and Eastern and Western regions of Africa (International), contingent upon reaching a minimum of 10 potential customers in each location.
• Work in alignment with the company's values, goals, and policies to ensure consistent and effective execution of duties.

• A bachelor's degree in Business, Sales, Marketing, or a related field is advantageous.
• Proven experience as a Key Account Manager or similar role. Within the raw materials industry would be advantageous.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales processes, customer relationship management, and business development strategies.
• Proficient in using CRM software (Salesforce preferred) and prospecting tools (LinkedIn, ZoomInfo, etc.).
• Ability to work independently, set priorities, and manage time effectively.
• Fluency in English is required. Proficiency in other local languages within the region is advantageous.
• Willingness to travel within the designated regions.

• Working hours are from 7:00 AM to 4:00 PM, Monday to Thursday, and 7:00 AM to 3:00 PM on Fridays.
• Market-related salary.
• Quarterly commission payouts based on sales performance.
• Medical Aid contributions upon successful completion of the probation period.
• Travel expenses both international and local covered, and a daily stipend is provided based on meeting the minimum requirements for traveling.
• On-the-job training will be provided for the successful candidate.

If you are a driven and results-oriented individual with a strong track record in key account management, we encourage you to apply for this exciting opportunity with Fenchem SA Pty LTD. We look forward to meeting you!

Reference: GSt -DL-GS-1
Our client in the recycling and waste management industry is seeking a Key Account Manager to join their team in Kyalami for an office-based role.

• Manage all existing contracts and key accounts.
• Present and report on all clients during monthly, quarterly, and annual reviews.
• Monitor and analyze performance metrics.
• Liaise with Marketing and Product Development departments to ensure brand consistency.

• Matric.
• Relevant related qualification is advantageous.
• Ability to manage all existing contracts and key accounts.
• Present and report on all clients during monthly, quarterly, and annual reviews.
• Monitor and analyze performance metrics.
• Liaise with Marketing and Product Development departments to ensure brand consistency.

Consultant: Diane Lotan - Dante Personnel Greenstone
Apply via our website: you do not hear from us within 5 days, please accept that your application was unsuccessful.

R35 000 - R45 000

Job Description

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.

1. Sales Performance & Strategy
2. Achieve company sales targets for wholesaler key accounts.
3. Develop and implement a comprehensive key account management strategy tailored to the South African market.
4. Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.

1. Ensure optimal stock levels across wholesaler channels to prevent stockouts.
2. Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.

1. Lead regular executive-level meetings to align on landing estimates and strategic priorities.
2. Build and maintain strong relationships with wholesalers, pharmacy groups, and key stakeholders.
3. Engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.

1. Address customer queries promptly, providing exceptional support.
2. Maintain a comprehensive database of targeted clients with insights and analytics.

1. Align sales activities with marketing objectives through collaboration.
2. Support promotional initiatives such as conferences and events.

1. Collaborate with Regional Sales Managers and Representatives to drive sales in line with strategies.
2. Spend time in the field to support sales teams and strengthen relationships.

1. Liaise with sales and product managers to identify opportunities.
2. Implement action plans aligned with company strategies.

Bachelor’s Degree and/or MBA preferred.