873 Senior Account Management Roles jobs in Johannesburg

Overview

Be among the first 25 applicants. Do you thrive on relationships, results, and making a meaningful impact? At Raizcorp, we are on the hunt for an exceptional Key Account Manager (KAM) who knows how to build client loyalty, grow account revenue, and connect the dots between data, strategy, and heart. This is not a passive account maintenance role. You will be the go-to for a portfolio of high-value corporate clients, with a mission to keep them happy, deliver results, and ensure renewals through retention, upselling, and cross-selling. You will drive meaningful touchpoints, quarterly presentations, and ensure every client feels seen, understood, and fully serviced.

Your role is account management with purpose, heart, and a lasting impact on entrepreneurs, families, and communities through Raizcorp’s work as Africa’s leading business accelerator.

• Build and nurture relationships with key clients through regular meetings and updates.
• Deliver clear, confident presentations on programme impact and ROI.
• Ensure client contract renewals are secured and growth opportunities are explored.
• Facilitate introductions between clients and entrepreneurs.
• Coordinate and deliver all programme reports, verification packs, and branding items.
• Log and track all activity in our CRM system (Salesforce).
• Manage ad hoc client requests with speed, grace, and professionalism.
• Be the face of Raizcorp at entrepreneurial cohort graduations, client sessions, and other strategic touchpoints.

• 10+ years of sales experience, with at least 4 years in key account management.
• 5+ years of experience in solution sales to corporate clients.
• Strong facilitation skills; able to lead in boardroom settings.
• Comfort with data, presentations, and project management.
• Excellent CRM discipline and Microsoft Office skills.
• Proven ability to juggle multiple moving parts without dropping the ball.
• A deep love for people and a genuine interest in their growth.
• Growth mindset, resilience, and grit.
• Experience in Salesforce is an advantage.
• Your own reliable vehicle with a valid driver’s license.
• Minimum matric level qualification; a degree in marketing or business is advantageous.

• Basic salary plus commission – your success drives results.
• Travel reimbursements for business travel.
• Laptop and tools of the trade to perform your best work.
• Medical aid option as part of total cost to company package.
• Work with purpose—contribute to growing small businesses and changing lives.

Woodmead, Gauteng, South Africa

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.

• Sales Performance & Strategy
  • Achieve company sales targets for wholesaler key accounts.
  • Develop and implement a comprehensive key account management strategy tailored to the South African market.
  • Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.
• Inventory & Procurement Management
  • Ensure optimal stock levels across wholesaler channels to prevent stockouts.
  • Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.
• Stakeholder Engagement & Relationship Management
  • Lead regular executive-level meetings to align on landing estimates and strategic priorities.
  • Build and maintain strong relationships with wholesalers, associated pharmacy groups, and key pharmacy stakeholders.
  • Personally engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.
• Customer Service & Support
  • Address customer queries promptly, providing exceptional customer care and support.
  • Maintain a comprehensive database of targeted clients, enriched with insights and analytics.
• Ensure sales activities are aligned with marketing objectives through cross-functional collaboration.
• Support promotional initiatives including conferences, speaker programs, and other events as required by business and wholesaler needs.
• Field Engagement & Team Collaboration
  • Collaborate with Regional Sales Managers and Commercial Sales Representatives to drive sales pull-through in line with individual wholesaler strategies.
  • Spend time in the field to support sales teams and strengthen customer relationships.
• Reporting & Strategic Input
  • Liaise with Regional Sales Manager, National Sales Manager, and Product Managers to identify and capitalize on business opportunities.
  • Implement action plans in accordance with the company’s marketing and sales strategy.
    
    

The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.

• Sales Performance & Strategy
  • Achieve company sales targets for wholesaler key accounts.
  • Develop and implement a comprehensive key account management strategy tailored to the South African market.
  • Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.
• Inventory & Procurement Management
  • Ensure optimal stock levels across wholesaler channels to prevent stockouts.
  • Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.
• Stakeholder Engagement & Relationship Management
  • Lead regular executive-level meetings to align on landing estimates and strategic priorities.
  • Build and maintain strong relationships with wholesalers, associated pharmacy groups, and key pharmacy stakeholders.
  • Personally engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.
• Customer Service & Support
  • Address customer queries promptly, providing exceptional customer care and support.
  • Maintain a comprehensive database of targeted clients, enriched with insights and analytics.
• Sales & Marketing Alignment
  • Ensure sales activities are aligned with marketing objectives through cross-functional collaboration.
  • Support promotional initiatives including conferences, speaker programs, and other events as required by business and wholesaler needs.
• Field Engagement & Team Collaboration
  • Collaborate with Regional Sales Managers and Commercial Sales Representatives to drive sales pull-through in line with individual wholesaler strategies.
  • Spend time in the field to support sales teams and strengthen customer relationships.
• Reporting & Strategic Input
  • Liaise with Regional Sales Manager, National Sales Manager, and Product Managers to identify and capitalize on business opportunities.
  • Implement action plans in accordance with the company’s marketing and sales strategy.
    
    

Bachelors Degree and/or MBA Preferred

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Pharmaceutical Manufacturing

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Overview

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. The role entails cultivating and maintaining trust-based relationships with a portfolio of major clients, ensuring a deep understanding of their reward strategies and requirements. You will be responsible for delivering service excellence in line with the company’s standards and practices. This includes overseeing all aspects of the REMchannel data collection process, offering both internal and external client support, and providing statistical and reporting insights for industry sessions and ad-hoc consulting engagements. As the primary liaison between key clients and internal teams, you will facilitate clear and effective communication, proactively resolve client issues, and address complaints with professionalism and care. By consistently meeting client needs and identifying opportunities for growth, you will strengthen long-term partnerships and contribute to business development.

1. Strategy Implementation : Execute operational strategies aligned with business goals; deliver measurable outcomes and ensure achievement of defined deliverables.
2. Client Relationship Management : Build and maintain strong relationships with client contacts, acting as the primary liaison; deliver exceptional value and enhance client understanding of products; expand existing client relationships by proposing tailored solutions; drive client satisfaction and improve Net Promoter Scores (NPS).
3. Account Management : Manage all activities related to the REMchannel data collection process; provide statistical and reporting support for industry sessions and ad-hoc consulting; resolve client issues and complaints, maintaining trust and identifying new opportunities; assist clients with remuneration data uploads, validation, and interpretation; guide clients through job matching and audit processes; support clients with data queries and REMchannel reporting functionality; develop proposals, project scopes, plans, and closure reports; conduct REMchannel navigation training and identify process enhancements; provide job pricing extracts and benchmarking reports; manage consulting projects including job architecture and analysis; demonstrate proficiency in REMprofile and REMeasure systems; conduct training as needed; present findings to client contacts and executives; uphold company values and contribute actively to team goals.
4. New Business Development & Growth : Play a key role in generating new business and expanding market share; achieve personal and cross-selling targets; promote and demonstrate the REMsuite of solutions.
5. Internal Business Processes : Test new technology products as required; ensure accurate creation and maintenance of documentation; manage access and upload of documentation into systems; maintain account/project documentation in SharePoint; contribute to process improvements and document quality.
6. Financial Management : Support Finance in collecting outstanding debtors to meet target debtor days; monitor personal overheads and ensure cost awareness and compliance.
7. Risk Management : Ensure client servicing aligns with company standards and practices; comply with client due diligence (CDD) processes and maintain documentation; adhere to risk management guidelines and product/service protocols.
8. Knowledge Management : Facilitate skills transfer and optimize teamwork; share knowledge and track project performance; address issues and ensure delivery of project outcomes.

• Ability to work across multiple product offerings.
• Strong relationship-building and client engagement skills.
• Strategic thinking and business orientation.
• Proficiency in data analytics and reporting tools.
• Experience in project management and proposal development.
• Familiarity with REMsuite tools and consulting applications.
• Project management in order to meet survey and consulting timelines

• Accuracy and attention to detail
• Advanced Excel and PowerPoint
• Administrative and analytical capabilities
• Strong communication and customer-first mindset
• Numerical proficiency
• Accountability and integrity
• Strategic focus and business orientation
• Relationship building and negotiation
• Planning, organising, and problem-solving
• Coaching and development
• Insight and influence

• Qualification : Degree or diploma in a relevant field of study
• Experience : Up to 8 years of core reward consulting experience

Bachelors Degree (B) (Required)

15 October 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Key Account Manager Duties and Responsibilities
• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client
• Strategic planning to improve client results
• Negotiating contracts with client and establishing timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Working with design, sales team, creative, advertising, logistics, managers, marketing, merchandising, warehousing, and team members from other departments dedicated to the meeting clients’ needs to ensure the highest quality of materials are being produced and all client needs met
• Collaborating with sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverables according to proposed timelines
• Analysing client data to provide customer relationship management
• Expanding relationships and bringing in new clients
• Maintaining all client documentation and cohesive, up-to-date files, so as to have accurate, relevant, and readily available client focused data at all times


Key Account Manager Requirements and Qualifications
• Must have wholesale retail distribution Key Account Management experience with a major retail group
• Able to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Encouraging to team and staff; able to mentor and lead
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• In-depth understanding of company key clients and their position in the industry
• Eager to expand company with new sales, clients, and territories
• Able to analyse data and sales statistics and translate results into better solutions
• Bachelor’s degree in marketing, business administration, sales, or relevant field preferred
• Four to five years’ previous work experience in sales management, key account management
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Intermediate computer skills, and experience with Customer-relationship management (CRM) software and the Microsoft Office Suite, with emphasis on superior Excel skills.
• Strong negotiation skills, with ability follow-through on client contracts
• Ability to multitask and manage more than one client account
• Proven results of delivering client solutions and meeting sales goals
• Excellent team player; must be willing and able to work with and in other departments if necessary to ensure clients’ needs are being met. This may mean occasionally working in and with the warehouse to ensure orders are packed and out by deadlines.
• Excellent problem solving skills
• Own transport, with valid driver’s license. Frequent store and client visits are expected.
• Some travel may be expected (depending on client).

Overview

Build strong win-win partnerships with each key account buying and planning team. Drive sales growth (sell-in and sell-thru) and profit of all Revlon brands within each account. Manage the customer P&L.

• Build strong business partnerships with each key account:
• Build a joint business plan with each key account agreeing growth objectives, forecasted sell in and sell-thru targets, promotional and advertising allowance parameters.
• Full customer P&L accountability.
• Achievement of sales targets (sell in and sell thru) for each key account.
• Negotiate in store space and positioning.
• Negotiate coop advertising and in store promotions plan in line with company’s overall brand and customer strategic focus.
• Develop unique ways to grow the business with customers exploiting all available opportunities.
• Provide solutions to management in face of challenges, problems and budget shortfalls on each account.
• Develop and initiate new promotional sell in and sell thru programmes with the marketing and field sales teams.
• Drive timeous and exemplary in store execution in conjunction with marketing and field sales.
• Plan and conduct quarterly review and (pre) strategy meetings with KA to showcase promotional programs and launches.
• Plan and conduct quarterly business performance review and outlook meetings.
• Oversee merchandising needs focusing on both new installations, revamps etc.
• Ensure that all new launches and promotions are timeously listed in KA.
• Accurate forecasting of account sales.
• Manage all co-op advertising, promotional, credits/allowances and tallies budgets.

• Joint Business Planning:
• Define growth opportunities within each category relative to KA business, used to prepare the account sales in, sell thru, price discounting, co-op advertising and promotional budgets for the next fiscal. Build budget P&L for each KA based upon these plans.
• Evaluate potential setbacks to the plan and develop contingencies to overcome them.
• Align all customer plans with company’s brand and customer strategic focus.
• Secure approval of these plans and forecasts from the customers, and ensure processes and plans are in place to flawlessly execute the plans.
• Negotiate and agree with individual promotional forecasts with each retailer. Monitor performance against these forecasts.
• Once jointly agreed goals (budgets) are locked in, track weekly sell in, sell thru and stock performance and proactively communicate deviations.
• Analyse monthly sell-in, sell thru, stock and productivity (stock turn) performance by brand, product category, region and store.
• Analyse credits/returns/markdowns/tallies, co-op advertising and promotional spend against budget and relative to the performance of each KA.
• Prepare pre and post promotion analysis (Top promotions only). Evaluate and recommend adjustments to promotional plan depending upon success or failure of each promotion.
• Conduct a quarterly review of customer performance vs the plans and mutually agree to adjust where necessary to achieve objectives. To include quarterly review and outlook of spending, what has /has not worked; account P&L, performance of top promotions and an outlook for the next quarter.

• Develop relevant, unique and creative growth plans in conjunction with the customer, marketing and field sales team for each KA, ensuring that all available opportunities are exploited.
• Recommend and implement adjustments /corrective actions/solutions to address problems and budget shortfalls on each account.

• In each KA, keep abreast of developments in the store environment, competitive activities in store and fully understand systems and procedure each KA follows.
• Monthly trade visits with attention to development within the store environment, quality in execution and observe and note competitor activity. Shape offensive/defensive plans to address issues.
• Initiate, plan, develop and implement in-store sell in promotions and sell thru events in conjunction with marketing and the field sales team.
• Regular communication with merchandising, sell in and sell thru teams to effectively manage the opening, revamping and closing of doors.
• Ensure correct implementation of agreed positioning, space and promotional execution in store. Develop a sense of ownership of execution in store.
• Analysis and management of stock levels in store in conjunction with the key account.
• Engage regularly with customer logistics and the sales planner to ensure planned orders are shipped on time and in line with monthly forecast of the account.
• Ensure relevant Cycle information is always handed in timeously to KA so new launch and promotional orders are received by Revlon Head Office at required date in conjunction with the Revlon Planner.
• Ensure that KA store books/catalogues have all Revlon, Almay and Charlie products listed by checking in-store listings by store grid.
• Check Head Office listings once a month for Revlon, Almay and Charlie products that should be listed or discontinued in conjunction with the Revlon Planner. Cant we just say all products under the Revlon Mass brand? Mitchum is not included
• Report on infill rates to KA and Revlon management weekly in conjunction with the Revlon Planner

• Regularly communicate with KA buying and planning team on all developments on the account. Ensure all communication from meetings and discussions via email/phone are clearly and concisely recorded with specific actions, responsibilities and timelines.
• Drive to continuously to build a strong business partnership and links with each key account.
• Constantly challenge customers to grow their business to drive the company’s success today and in the future.

• Develop and intimate knowledge of the company’s brands, values, positioning, target consumers and personality.
• Align this knowledge with KA customer profiles in order to focus brands and products for optimal growth within the account.

• Ongoing analysis of developments in the industry, competitors, accounts and brand performance within account to develop fact based insights and drivers of brand growth to add significant value to growth and development of each customer.
• Develop exciting and motivational presentations including fact based information to build customer excitement and secure ongoing support.

• Ensure that all promotional and launch volumes are accurately reflected and included and the demand forecast 6 months in advance of the planned implementation date.
• Actively participate in monthly forecasting feeder meetings with information on sell in, sell thru, new product performance, promotional buy in volumes and timings, stock movements and any other relevant information for each KA which may affect the demand plan.

• Manage customer P&L to ensure achievement of budgeted sales and profit.
• Ensure all co-op advertising, promotional, credits/returns/markdowns, price dealings/discounts, tallies and allowances spend is controlled against budget
• Evaluate all spend with each customer for optimal ROI. Assess alternative promotional vehicles for maximum return on each promotion within each customer.
• Direct spend to build long term sustainability of focus brands as identified by the company’s strategy.

• Participate in all sales and marketing meetings, report and update sell-in/sell-thru results in the KA business.
• Attend and participate in cycle meetings and sales conferences.
• Liaise with National Training Manager on training needs
• Constantly monitor sales problems and opportunities, make recommendations and initiate action to address.
• Perform any other duty as reasonably directed by superior.
• Adhere to all company policies, procedures and instructions which forms part of the Good Manufacturing Practice (GMP) management system of the company.

• A relevant post graduate business degree (M+4) with Sales, Marketing or Business management specialization.
• Solid business experience in multi-national organizations and possibly global experience within significant consumer products roles.
• Minimum 5-10 years Customer marketing or Customer Success experience in at least two different

• Good understanding of the personal care/cosmetics & fragrances market in Southern Africa.
• Prior Key Account Management experience with a personal care / cosmetics / fragrances or FMCG company highly desirable.
• Good commercial acumen and understanding of key business drivers for revenue generation purposes.
• Good comprehension of all areas of the marketing mix.
• Sound trade / customer marketing experience with a deep understanding of customer journeys and
• sales touch points, and the ability to recognize and understand customer pain points and turn that
• knowledge / insights into product adaptations or improvements
• Knowledge of social media and content creation would be advantageous
• Ability to work across cultures, having strong cross-cultural awareness.
• Ability to manage ambiguity as well as multiple projects.
• Proven organization, planning, critical reasoning and presentation skills.
• Ability to anticipate, respond to and manage change.
• Strong diagnostic and problem-solving skills, able to think methodically and analytically.
• Exceptional organizational and time management skills to meet frequent and aggressive deadlines.
• Ability to build, nurture and influence productive, collaborative and communicative relationships within, across and outside of the organization.
• A great communicator with strong writing and interpersonal skills.

Job category: Insurance Management and Administration

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

TRACKER requires an experienced National Key Account Manager to join our team. This position is Johannesburg based. Tracker requires a self-starter with an outgoing personality who can communicate confidently on all levels. You will be mainly responsible for building and maintaining strong relationships with key accounts. You will also support regional managers to increase sales and profitability. As a National Key Account Manager, you should be organized and able to analyze performance metrics. We also expect you to have good negotiation skills and the ability to foster relationships with customers. Should you be interested in this challenge and meet the job requirements, please forward your application before the closing date.

1. Develop, maintain and enhance Partner relationships to C-Suite level.
2. Act as a liaison between Partners and Internal Stakeholders ensuring Partner requirements are met.
3. Identify new business opportunities with existing Partners.
4. Identify and attract prospective strategic Partners.
5. Identify, develop and implement Partner product requirements.
6. Prepare detailed proposals/quotes depending on each Partner's requirement.
7. Stay up to date on external and internal developments and suggest new ways to increase sales.
8. Analyze, identify and optimize business processes.
9. Attend Insurance Conferences and functions.
10. Event planning for specific Partner functions.
11. Implement sales strategies that lead to high consumer satisfaction, hence building awareness and credibility with the key Partners.
12. Network with customers to secure business opportunities.
13. Maintain & manage financial analysis of projected budgets.
14. Manage technical aspects of business.
15. Stay abreast of insurance trends and changes and competitor offerings.
16. Contract & pricing negotiation and management of Service Level Agreements.
17. Support regions with sales strategies.
18. Assess, clarify, and validate the Partners' needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards.
19. Identify training needs within Tracker.
20. Embark on customer research and identify the gaps.
21. Compile and analyze account information as input for Business Review/Board Report/Partner Engagements.
22. Conduct monthly Partner discussions related to account performance.
23. Reach set monthly & yearly sales targets.
24. Project management which includes collaboration with internal and external stakeholders.
25. Implementation and execution of agreed projects.
26. Proficiency related to telematics and data.
27. Report to Head: Insurance Channels.

1. Matric and a relevant tertiary qualification with at least 5 years’ experience in the Insurance Industry.
2. At least 3 years’ management experience.
3. In-depth insurance knowledge and background.
4. Market and competitor knowledge.
5. Strong financial understanding.
6. Strategic thinking skills.
7. Excellent communication and organizational skills - ability to work across all levels of management.
8. Excellent relationship builder.
9. Results and action oriented.
10. Ability to work under pressure.

Medical aid, Provident fund, 22 Leave days.