144 Training And Development jobs in Cape Town

The Company Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions.We’ve built a reputation in providing solutions for high-volume, low-value

The Company Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions.We’ve built a reputation in providing solutions for high-volume, low-value

HR & Training Manager – Claremont, Cape Town.

Duties and Responsibilities:

• HR Administrator & Compliance
  • Maintain accurate and up-to-date personnel records, ensuring full compliance with POPIA and internal data governance policies.
  • Administer employee lifecycle documentation, including offers, contracts, onboarding, confirmations, promotions, transfers, and terminations.
  • Oversee the digital and physical filing system of HR documentation for audit readiness.
  • Facilitate internal HR compliance checks and prepare documentation for external audits (e.g., COIDA and UIF inspections).
  • Submitting Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) to relevant SETAs (e.g., W&RSETA for retail or CATHSSETA for hospitality).
• HRIS & Systems Administration
  • Manage and maintain the HR Information System (HRIS) (e.g., Sage and Oracle), ensuring data accuracy, user access control, and integration with payroll and training modules.
  • Develop and maintain HR dashboards and reports (e.g., headcount, absenteeism, terminations, training hours).
• Recruitment & Onboarding
  • Screening for cultural fit and basic competencies, often using digital platforms or bulk recruitment drives.
  • Ensuring compliance with Sectoral Determination 9 (Retail and Wholesale Sector) and Sectoral Determination 14 (Hospitality Sector) where applicable.
  • Recruitment of Head Office Employees.
  • Must be able to draft employment contracts.
  • Onboarding and induction programmes focusing on customer service, hygiene, brand standards, and basic labour law.
• Industrial and Employee Relations
  • Administering disciplinary hearings, warnings, and poor performance processes in high-turnover environments.
  • Support the HR function in drafting notices, warnings, and scheduling of formal hearings.
  • Assist in maintaining a grievance and disciplinary case log for compliance and reporting purposes.
  • Managing absenteeism, lateness, and behavioural challenges in line with Labour Relations Act (LRA) and internal policies at a Head Office level
  • Ensure procedural compliance across grievances, disciplinary processes, incapacity hearings, and poor performance interventions.
  • Responding to CCMA referrals when necessary.
  • Informing franchisees and the franchise department of related CCMA cases that are shared by the department of labour
  • Training line managers on labour practices and documentation to reduce risk.
• Training & Skills Development Administration
  • Implementing standardised, job-specific training modules (e.g., food safety, point-of-sale systems, customer interaction).
  • Coordinate the end-to-end administration of training programmes (internal and external), including bookings, relevant work books, videos, logistics, attendance registers, and evaluation feedback. This includes refresher training to ensure compliance and service consistency.
  • Ownership of the internal K Konnect / server training manuals or other chosen platform to ensure it is up to date with relevant training and other HR, motivation, recent company news
    or other brand related information
  • Maintenance and updating off all training modules and keeping detailed training registers.
  • Including but not limited to training models per department with tests, workbooks, videos, induction program, tracking of progress per store.
  • Issuing of training certificates.
  • Maintain the workplace skills plan (WSP) and annual training report (ATR) in collaboration with external consultants.
  • Administer and track mandatory training (e.g. health & safety, compliance, leadership).
• Performance & Talent Management Support
  • Facilitate the administrative processes of the annual performance appraisal cycle.
  • Ensure timeously communication of any group incentive winners in appropriate and correct manner
  • Long term service award management
  • Support line managers in capturing and documenting performance evaluations.
  • Assist in identifying skills gaps from appraisal outcomes and translate them into training needs analysis.
• Centralised Support & Governance
  • Providing guidance and support to regional teams.
  • Standardising HR practices across the organisation.
  • Auditing and quality control of HR processes.
• Policies & Procedures
  • Maintain a comprehensive suite of policies that ensure legal compliance, mitigate operational risk, and support workforce alignment with strategic objectives. These policies should be reviewed on a yearly basis and signed off to ensure alignment with current labour legislation, industry best practices, and strategic business goals. Proper dissemination, training, and acknowledgement by all employees are critical to driving policy effectiveness and organisational compliance.
• Reporting & Metrics
  • Prepare and submit HR and training-related reports for executive management, board
    meetings, and audit committees.
  • Maintain training cost reports and analyse ROI on learning initiatives.
  • Ensure accurate reporting to SARS, Department of Labour, and relevant statutory bodies.

Minimum Requirements:

• Bachelor’s Degree in Human Resource Management, Industrial Psychology and/or Training & Development.
• Relevant HR certifications (e.g., SABPP, IPM, or SETA-accredited training certification) are advantageous.
• 5+ years’ HR Senior Generalist / Manager experience with a strong administrative focus preferably in the Retail or Restaurant Industry.
• 3–5 years’ experience in a supervisory or managerial capacity, with exposure to training administration.
• Proven knowledge of South African labour laws, Skills Development Act, and SETA reporting
• Proficient in HRIS platforms (e.g., Sage, SAP, Oracle).
• Advanced Excel and MS Office proficiency.
• Familiarity with LMS (Learning Management Systems) or e-learning platforms.

#J-18808-Ljbffr

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.

As a Learning & Development Administrator working in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

The L&D Administrator is responsible for tracking rosters, running reports, course management, and other administrative duties supporting their assigned program, organization, and overall training process. They also manage training logistics for their assigned site. L&D Administrators work with management and supervisory staff to ensure training compliance, evaluate training effectiveness through learning technologies, analytics, and manage logistics, resources, and reporting needs.

They facilitate First Day Office (FDO) sessions for new hires and handle pre- and post-administrative tasks related to FDO.

During a Typical Day, You’ll

• Use systems such as Learning Technology System, Learning Technology Solutions (LTS), and Room Booking System (RBS)
• Utilize tools like Oracle iProcurement, SharePoint, and TextRecruit
• Collect and organize evidence, reports, and documentation for disciplinary hearings, ensuring accuracy and compliance
• Schedule and coordinate disciplinary hearings, maintaining confidentiality

What You Bring to the Role

• Great interpersonal skills with diverse populations
• Open, honest, and empathetic communication
• High customer service orientation
• Ability to handle confidential customer data
• Proven multi-tasking skills in a fast-paced environment
• Strong attention to detail and procedural adherence
• Excellent verbal and written communication skills in English
• Proficiency in MS Office, Oracle, Kronos, or ability to learn quickly
• Reporting skills
• Resilience and adaptability to change

Preferred Qualifications

• Knowledge of call center operations
• Basic LMS experience
• Call center training experience
• Advanced MS Office skills
• Background in Human Capital services or employee relations
• Experience with recruitment and onboarding

What You Can Expect

• Support for your career and professional growth
• An inclusive culture that encourages giving back
• A global team of lifelong learners guided by our values
• Information about our PTO, wellness, and healthcare benefits
• Competitive compensation, performance bonuses, and benefits like tuition reimbursement

Visit for more info.

About TTEC

Our business is about making customers happy. Since 1982, we've helped companies build engaging, pleased, and profitable customer experiences powered by humanity and technology. We serve leading brands through various communication channels. These experiences start with you.

TTEC is an equal opportunity employer committed to diversity and inclusion. We value authentic selves and aim to reflect the communities we serve, knowing diversity is our strength.

#J-18808-Ljbffr

Your potential has a place here with TTEC’s award-winning employment experience.

As a Learning & Development Administrator working in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll Be Doing

The L&D Administrator is responsible for tracking rosters, running reports, course management, and other administrative duties supporting their assigned program, organization, and overall training process. They also manage training logistics for their site, ensuring training compliance, effectiveness through learning technologies, analytics, logistics, and resource management.

An L&D Administrator facilitates First Day Office (FDO) sessions for new hires and handles related administrative tasks.

During a Typical Day, You’ll

• Use systems such as Learning Technology System, Learning Technology Solutions (LTS), and Room Booking System (RBS)
• Use tools like Oracle iProcurement, SharePoint, and TextRecruit
• Collect and organize evidence, reports, and documentation for disciplinary hearings, ensuring accuracy and compliance
• Schedule and coordinate disciplinary hearings, maintaining confidentiality

What You Bring To The Role

• Great interpersonal skills with diverse populations
• Open, honest, and empathetic communication
• High customer service orientation
• Ability to maintain confidentiality of customer data
• Multi-tasking skills in a fast-paced environment
• Attention to detail and procedural adherence
• Strong verbal and written communication skills
• Proficiency in English and MS Office applications
• Reporting skills and adaptability to change

Preferred Qualifications

• Knowledge of call center operations
• Experience with LMS and training environments
• Background in Human Capital services or employee relations
• Experience with recruitment and onboarding

What You Can Expect

• Career and professional development support
• Inclusive culture and community engagement
• Global team of learners guided by company values
• Benefits including PTO, wellness, healthcare, and tuition reimbursement

Visit for more information.

About TTEC
Our business is about making customers happy. Since 1982, we've helped companies build engaging customer experiences through a blend of humanity and technology. We are committed to diversity and inclusion, reflecting the communities we serve, and ensuring all employees feel valued and authentic.

Primary Location
ZA-Western Cape-Cape Town

Seniority level
Not Applicable

Employment type
Full-time

Job function
Human Resources

Industries
IT Services and IT Consulting, Outsourcing and Offshoring, Telecommunications #J-18808-Ljbffr

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Learning & Development Administrator working in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while also #experience TTEC, an award-winning employment experience and company culture. What You’ll be Doing The L&D Administrator is responsible for tracking rosters, running reports, course management, and other administrative duties supporting their assigned program, organization, and overall training process. They also manage training logistics for their assigned site. L&D Administrators work with management and supervisory staff to ensure training compliance, evaluate training effectiveness through learning technologies, analytics, and manage logistics, resources, and reporting needs. They facilitate First Day Office (FDO) sessions for new hires and handle pre- and post-administrative tasks related to FDO. During a Typical Day, You’ll Use systems such as Learning Technology System, Learning Technology Solutions (LTS), and Room Booking System (RBS) Utilize tools like Oracle i Procurement, Share Point, and Text Recruit Collect and organize evidence, reports, and documentation for disciplinary hearings, ensuring accuracy and compliance Schedule and coordinate disciplinary hearings, maintaining confidentiality What You Bring to the Role Great interpersonal skills with diverse populations Open, honest, and empathetic communication High customer service orientation Ability to handle confidential customer data Proven multi-tasking skills in a fast-paced environment Strong attention to detail and procedural adherence Excellent verbal and written communication skills in English Proficiency in MS Office, Oracle, Kronos, or ability to learn quickly Reporting skills Resilience and adaptability to change Preferred Qualifications Knowledge of call center operations Basic LMS experience Call center training experience Advanced MS Office skills Background in Human Capital services or employee relations Experience with recruitment and onboarding What You Can Expect Support for your career and professional growth An inclusive culture that encourages giving back A global team of lifelong learners guided by our values Information about our PTO, wellness, and healthcare benefits Competitive compensation, performance bonuses, and benefits like tuition reimbursement Visit for more info. About TTEC Our business is about making customers happy. Since 1982, we've helped companies build engaging, pleased, and profitable customer experiences powered by humanity and technology. We serve leading brands through various communication channels. These experiences start with you. TTEC is an equal opportunity employer committed to diversity and inclusion. We value authentic selves and aim to reflect the communities we serve, knowing diversity is our strength. #J-18808-Ljbffr

Your potential has a place here with TTEC’s award-winning employment experience.As a Learning & Development Administrator working in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while also #experience TTEC, an award-winning employment experience and company culture.What You’ll Be Doing The L&D Administrator is responsible for tracking rosters, running reports, course management, and other administrative duties supporting their assigned program, organization, and overall training process. They also manage training logistics for their site, ensuring training compliance, effectiveness through learning technologies, analytics, logistics, and resource management.An L&D Administrator facilitates First Day Office (FDO) sessions for new hires and handles related administrative tasks.During a Typical Day, You’ll Use systems such as Learning Technology System, Learning Technology Solutions (LTS), and Room Booking System (RBS) Use tools like Oracle i Procurement, Share Point, and Text Recruit Collect and organize evidence, reports, and documentation for disciplinary hearings, ensuring accuracy and compliance Schedule and coordinate disciplinary hearings, maintaining confidentiality What You Bring To The Role Great interpersonal skills with diverse populations Open, honest, and empathetic communication High customer service orientation Ability to maintain confidentiality of customer data Multi-tasking skills in a fast-paced environment Attention to detail and procedural adherence Strong verbal and written communication skills Proficiency in English and MS Office applications Reporting skills and adaptability to change Preferred Qualifications Knowledge of call center operations Experience with LMS and training environments Background in Human Capital services or employee relations Experience with recruitment and onboarding What You Can Expect Career and professional development support Inclusive culture and community engagement Global team of learners guided by company values Benefits including PTO, wellness, healthcare, and tuition reimbursement Visit for more information.About TTEC Our business is about making customers happy. Since 1982, we've helped companies build engaging customer experiences through a blend of humanity and technology. We are committed to diversity and inclusion, reflecting the communities we serve, and ensuring all employees feel valued and authentic.Primary Location ZA-Western Cape-Cape TownSeniority level Not ApplicableEmployment type Full-timeJob function Human ResourcesIndustries IT Services and IT Consulting, Outsourcing and Offshoring, Telecommunications #J-18808-Ljbffr

Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefitfrom a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UKand Luxembourg, Guernsey, South Africa and Mauritius. We operate as #One Global Thread in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Learning and Development Coach to join our global team. Position Overview: We are seeking an experienced, innovative Learning and Development (L&D) Coach to join our dynamic team within a highly regulated, global financial services business. This role requires a proactive and creative individual, passionate about delivering impactful training programs, incorporating the latest technological advancements to engage and support our employees’ continuous professional growth. This position will oversee a range of learning initiatives, from technical and regulatory training to essential soft skills development. This role combines facilitation, coaching, and program development to empower employees to reach their full potential and support business goals. Responsibilities: Learning Program Design & Delivery Deliver interactive workshops, training sessions, and coaching programs (in-person and virtual). Adapt delivery style to suit diverse learning needs and levels of experience. Work with stakeholders to identify training needs and performance gaps. Develop or customize training materials, e-learning modules, and supporting resources. Provide one-on-one or group coaching to support individual growth and performance improvement. Help learners apply knowledge to real-world work situations. Technology Integration for Learning Implement and manage learning technologies and systems (e.g., Learning Management Systems, virtual learning tools, gamification, AI-based learning, etc.) to optimize training delivery. Stay up to date with emerging learning technologies and integrate them where applicable to enhance training impact. Drive digital transformation within L&D by creating engaging e-learning modules, video-based training, simulations, and interactive content. Stakeholder Collaboration & Relationship Management Partner with internal stakeholders, including compliance, risk management, and senior leadership, to ensure training programs align with business goals and regulatory requirements. Create and enable a learning culture by engaging leaders and teams in the importance of ongoing skill development and professional growth. Measurement & Continuous Improvement Conduct regular training audits to ensure compliance with industry standards and best practices. Develop a data-driven approach to measure employee performance pre- and post-training to ensure impactful learning outcomes. Qualifications: Experience in Learning & Development, preferably within a regulated financial services industry. Excellent facilitation and presentation skills. Strong interpersonal and coaching skills, with the ability to motivate and inspire. Experience with instructional design principles and adult learning methodologies. Proficiency in delivering both face-to-face and virtual training. Strong organizational skills with attention to detail. Proficiency with Learning Management Systems (LMS), e-learning software, and virtual learning tools. Familiarity with tools for digital content creation, video editing, and multimedia design. Effective communication and interpersonal skills, with the ability to engage diverse audiences and build relationships across all levels. Certified Professional in Learning and Performance (CPLP), ATD, or similar L&D certifications are advantageous. Being part of Sonata One provides a collaborative and inclusive work culture that values innovation and diversity. We believe in the power of our unique mission, and we all work together towards that one single goal. We also believe in being real. We are not a big corporate. Everyone has an important role to fulfil, and your contribution will be an integral part of our success story. Private Medical Insurance – Comprehensive coverage to support your health Life Insurance – Peace of mind for you and your loved ones Income Protection – Financial support when you need it most Annual Leave – With extra days that grow the longer you’re with us Pension Scheme – Employee matched helping you plan confidently for the future Wellness Budget – Investing in your health with a gym membership Employee Assistance Program – Confidential, 24/7 support for life’s ups and downs Enhanced Maternity, Paternity & Adoption Leave – Because family matters Career Training & Development – Ongoing learning opportunities to help you grow Paid Volunteering Day – Take time to give back to causes you care about Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Linked In Profile Website What is you desired salary? * Do you live within commutable distance of our offices? * Select. #J-18808-Ljbffr

Your potential has a place here with TTEC’s award-winning employment experience.As a Learning & Development Administrator working in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while also #experience TTEC, an award-winning employment experience and company culture.What You’ll Be Doing The L&D Administrator is responsible for tracking rosters, running reports, course management, and other administrative duties supporting their assigned program, organization, and overall training process. They also manage training logistics for their site, ensuring training compliance, effectiveness through learning technologies, analytics, logistics, and resource management.An L&D Administrator facilitates First Day Office (FDO) sessions for new hires and handles related administrative tasks.During a Typical Day, You’ll Use systems such as Learning Technology System, Learning Technology Solutions (LTS), and Room Booking System (RBS) Use tools like Oracle i Procurement, Share Point, and Text Recruit Collect and organize evidence, reports, and documentation for disciplinary hearings, ensuring accuracy and compliance Schedule and coordinate disciplinary hearings, maintaining confidentiality What You Bring To The Role Great interpersonal skills with diverse populations Open, honest, and empathetic communication High customer service orientation Ability to maintain confidentiality of customer data Multi-tasking skills in a fast-paced environment Attention to detail and procedural adherence Strong verbal and written communication skills Proficiency in English and MS Office applications Reporting skills and adaptability to change Preferred Qualifications Knowledge of call center operations Experience with LMS and training environments Background in Human Capital services or employee relations Experience with recruitment and onboarding What You Can Expect Career and professional development support Inclusive culture and community engagement Global team of learners guided by company values Benefits including PTO, wellness, healthcare, and tuition reimbursement Visit for more information.About TTEC Our business is about making customers happy. Since 1982, we've helped companies build engaging customer experiences through a blend of humanity and technology. We are committed to diversity and inclusion, reflecting the communities we serve, and ensuring all employees feel valued and authentic.Primary Location ZA-Western Cape-Cape TownSeniority level Not ApplicableEmployment type Full-timeJob function Human ResourcesIndustries IT Services and IT Consulting, Outsourcing and Offshoring, Telecommunications #J-18808-Ljbffr