IPCM Operations Manager (Incident, Problem & Change Management)

Cape Town, Western Cape Communicate Recruitment

Posted 8 days ago

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Job Description

This isnt just a management role, its a mission. As IPCM Operations Manager, youll be the air traffic controller of technology, ensuring smooth landings when incidents arise, rerouting problems before they spiral, and clearing change requests for safe takeoff. Youll lead a skilled team, set the flight path for strategy, and track every metric like radar on a stormy night. If you thrive in high-stakes environments where every decision matters, this role will put you right at the helm.

Skills & Experience:
Proven experience managing incidents, problems, and change like a captain steering through turbulence
Strong leadership and operational managementrally your crew and keep them steady under pressure
Sharp analytical and problem-solving skills, with a cool head when alarms go off
Stakeholder communication and engagement across regionsbecause a steady voice calms the storm
ITIL knowledgeyour navigation chart through complex systems

Qualification:
Relevant IT degree or diploma preferred, ITIL certification advantageous


Contact DYLAN MAWONA on dmawona
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IPCM Operations Manager (Incident, Problem & Change Management)

Cape Town, Western Cape

Posted today

Job Viewed

Tap Again To Close

Job Description

This isnt just a management role, its a mission. As IPCM Operations Manager, youll be the air traffic controller of technology, ensuring smooth landings when incidents arise, rerouting problems before they spiral, and clearing change requests for safe takeoff. Youll lead a skilled team, set the flight path for strategy, and track every metric like radar on a stormy night. If you thrive in high-stakes environments where every decision matters, this role will put you right at the helm. Skills & Experience: Proven experience managing incidents, problems, and change like a captain steering through turbulence Strong leadership and operational managementrally your crew and keep them steady under pressure Sharp analytical and problem-solving skills, with a cool head when alarms go off Stakeholder communication and engagement across regionsbecause a steady voice calms the storm ITIL knowledgeyour navigation chart through complex systems Qualification: Relevant IT degree or diploma preferred, ITIL certification advantageous Contact DYLAN MAWONA on dmawona
This advertiser has chosen not to accept applicants from your region.

Business development partner hr recruiting (microsoft focus| remote | dach)

Cape Town, Western Cape M365Connect

Posted today

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Job Description

permanent
Help us win new business for a remote-first recruitment agency specializing in Microsoft roles across the DACH region. ️ What You’ll Do Pitch our recruitment services to companies needing Microsoft tech talent (Exchange, Azure, M365, Dynamics, etc.) Open new client accounts in the DACH region in our ATS (Manatal) Build trust with HR teams, IT managers, and decision-makers Target permanent hires & IT contractors Refine our cold outreach campaigns, improve conversion strategy, and consult on pitch frameworks Develop lead lists, cold email/call, and manage outreach in CRM Share strategic input: Help refine our lead generation strategy and client pitch deck Collaborate with recruiters and automation engineers to align delivery with client needs Your Experience Background in B2 B client acquisition — ideally HR, Saa S, or recruitment services Familiarity with Linked In Sales Navigator, CRM tools, email automation Strategic mindset — you’ve built or improved outbound strategies before German & English fluency Bonus: You’ve sold IT staffing or freelance solutions before Why Join Now? A flexible partnership with room to grow into a core team member Remote flexibility, work from anywhere Choose your compensation: freelance, commission, fixed + bonus – we’re open to the right setup Big voice in our go-to-market strategy Compensation model designed with you – freelance, hybrid, fixed+bonus – let’s talk Early-stage influence & potential for strategic dividends as the company grows If that sounds just the perfect description of you, then do not hesitate and apply! We look forward to hear from you! #J-18808-Ljbffr
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Senior Assistant Vice President-Training-Capability Development (Leadership and Development)

Cape Town, Western Cape EXL

Posted 2 days ago

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Overview

Senior Assistant Vice President-Training-Capability Development (Leadership and Development) – EXL Cape Town, Western Cape, South Africa

Responsibilities
  • Lead and Inspire: Develop and lead a team of learning professionals to deliver top-notch training programs.
  • Innovate: Design and implement innovative learning solutions that keep our team ahead of the curve.
  • Collaborate: Partner with stakeholders to identify capability gaps and create targeted development plans.
  • Measure Success: Evaluate the effectiveness of training programs and continuously improve them.
  • Champion Growth: Foster a culture of continuous learning and professional development.
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Human Resources
Industries
  • Business Consulting and Services

#J-18808-Ljbffr
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