7 Organizational Development jobs in Cape Town
Hotel Human Resources Manager
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Job Description
This iconic 349-room property in Bantry Bay is renowned for its luxury accommodation, friendly hospitality, and world-class facilities. With breathtaking views, a palm-lined infinity pool, top restaurants, and state-of-the-art events spaces, The President Hotel is one of Cape Towns most loved destinations and an exciting workplace where excellence meets opportunity.
Our leaders are passionate about our hotel, our guests, and our team. We are guest-centric, striving to deliver exceptional experiences while continuously improving. The team are authentic, work on a trust basis, and have a proven track record of delivering consistent growth.
The RoleWe are seeking an experienced Hotel Human Resources Manager to join our executive leadership team. Reporting directly to the General Manager, this role will lead all HR functions to ensure a motivated, high-performing, and engaged workforce aligned with our strategic goals and values.
Qualifications & Criteria- 710 years HR experience, with at least 5 years in a large hotel or luxury hospitality environment (essential).
Hotel HR experience is vital as the role requires supporting a 24/7 operation with diverse departments such as Front Office, Housekeeping, Food & Beverage, and Banqueting. It involves managing shift-based teams, high seasonal demand, variable working hours, and ensuring staffing levels and skills directly support exceptional guest service.
- Strong knowledge of HR best practices, labour law, recruitment, talent management, performance management, employee relations, and training & development.
- Proven ability to implement HR strategies that drive both employee engagement and operational success.
- Experience leading large, multicultural teams with credibility, professionalism, and emotional intelligence.
- Strong conflict resolution, coaching, and negotiation skills.
- Excellent communication, presentation, and interpersonal skills.
- Deep understanding of the Cape Town hospitality labour market.
- Must hold a valid South African ID.
- Strategic HR Leadership Aligning HR with business needs.
- Talent Management Recruiting, developing, and retaining top talent.
- Employee Engagement Building an inclusive, motivating culture.
- Compliance Ensuring adherence to labour laws and policies.
- Stakeholder Engagement Building trusted relationships across all levels.
- Lead all HR functions including recruitment, onboarding, training, performance management, succession planning, and employee engagement.
- Partner with operational leaders to ensure their teams are supported, motivated, and aligned with the hotels values.
- Ensure full compliance with labour legislation and hospitality-specific HR requirements.
- Manage employee relations with professionalism and emotional intelligence.
- Oversee payroll, benefits administration, and HR reporting.
- Champion a culture of excellence that reflects our PVV.
- Drive leadership development and succession planning across departments.
- Competitive gross package with benefits.
- Medical aid contribution.
- Pension/provident fund contribution.
- Annual performance-based incentives.
This is a rare opportunity to step into a senior leadership role at one of Cape Towns most iconic hotels. If you are a proven hotel HR professional ready to shape the future of The President Hotel, wed love to hear from you.
Director of Human Resources
Posted 6 days ago
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Director of Human Resources – Luxury Hotel, Bantry Bay
Kendrick Recruitment is seeking an experienced and strategic Director of Human Resources to join a luxury hotel in Bantry Bay. This newly created executive role reports directly to the General Manager and will be responsible for shaping and implementing the hotel’s HR strategy, culture, and people development framework.
Key Responsibilities:
Develop and execute the hotel’s human resources strategy in alignment with business objectives.
Lead all HR functions, including recruitment, talent management, employee engagement, performance management, and succession planning.
Shape and maintain a positive organisational culture that promotes high performance and employee satisfaction.
Drive transformation initiatives and ensure compliance with labour legislation and best practices.
Advise senior management on HR policies, organisational design, and workforce planning.
Implement programmes for leadership development, learning, and career progression.
Monitor HR metrics and provide regular reporting to support strategic decision-making.
Foster effective communication and collaboration across all departments.
Requirements:
Senior-level HR leadership experience within the hospitality sector.
Proven ability to align people strategy with business objectives.
Strong track record in driving employee engagement, performance, and organisational transformation.
Excellent communication, interpersonal, and influencing skills.
Strategic thinker with the ability to lead change and build high-performing teams.
Strong knowledge of labour laws, HR best practices, and talent management principles.
Salary: Negotiable depending on experience.
This is an exceptional opportunity for a senior HR professional to take on a pivotal executive role within a prestigious luxury hotel, driving people strategy and fostering a culture of excellence.
Hotel Director of Human Resources
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The President Hotel is entering an exciting phase of growth and transformation, and we are creating a senior, newly established role of Director of Human Resources. This is a unique opportunity for a visionary HR leader to define the strategic direction of the hotels people function and shape a high-performance culture across the organization.
Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Towns most loved hotel.
Our values Teamwork, Respect, Innovation, Accountability, Passion, and Integrity guide everything we do. We seek leaders who not only embody these values but also drive them throughout the hotel.
The Director of Human Resources will be the senior HR leader in the hotel, responsible for creating and executing organization-wide HR strategy. Reporting directly to the General Manager, you will oversee an HR team, including an HR Manager, and ensure all people initiatives are aligned with the hotels strategic goals.
This role combines high-level strategic leadership with deep operational insight into hotel HR. You will partner with the executive team to drive initiatives that enhance employee engagement, talent development, and organizational performance, positioning The President Hotel as a top employer in luxury hospitality.
Qualifications & Criteria- 10+ years senior HR leadership experience, with at least 5 years in a large hotel or luxury hospitality environment (essential).
Hotel HR experience is critical as this role requires understanding the unique demands of a 24/7 luxury operation, multiple departments (Front Office, Housekeeping, F&B, Banqueting), shift-based teams, and high seasonal fluctuations. Success depends on aligning people strategy with guest experience, operational performance, and service excellence.
- Proven success in developing and executing HR strategy that drives organizational growth and operational effectiveness.
- Strong knowledge of labour law, HR compliance, and hospitality-specific practices.
- Demonstrated experience in building high-performing HR teams and coaching HR leaders (e.g., HR Managers).
- Expertise in organizational design, succession planning, leadership development, and change management.
- Strong strategic thinking, executive presence, and stakeholder management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Must hold a valid South African ID.
- Define and lead the hotels overarching HR strategy, aligning people initiatives with business objectives.
- Oversee the HR function, including HR Manager and HR team, ensuring operational delivery and strategic alignment.
- Drive initiatives around talent acquisition, leadership development, succession planning, and workforce planning.
- Champion a high-performance culture, embedding the hotels PVV (Purpose, Vision & Values) at all levels.
- Lead employee engagement, retention, and recognition programs.
- Ensure compliance with labour legislation, industry standards, and best practices.
- Provide strategic guidance to executive leadership on workforce planning, performance, and employee relations.
- Use HR analytics and reporting to inform decision-making and measure the impact of HR initiatives.
- Executive HR Leadership Influence and shape strategy at the senior management level.
- Organizational Development Build capability and succession pipelines across departments.
- Talent Strategy Attract, retain, and develop top hospitality talent.
- Culture & Engagement Foster a culture of excellence, accountability, and inclusion.
- Use HR Analytics & Insights Leverage data to drive strategic decisions.
- Competitive gross package with benefits, commensurate with experience.
- Medical aid contribution.
- Pension/provident fund contribution.
- Performance-based incentives.
This is a rare opportunity to step into a senior strategic HR leadership role in one of Cape Towns most iconic hotels. If you are a proven hotel HR executive, ready to lead the organizations people strategy and mentor the HR team, we want to hear from you.
Director, Change Management - Business Operations
Posted 6 days ago
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Job Description
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.
This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.
**Key Responsibilities:**
+ Provides leadership and guidance to individuals involved in organizational change initiatives.
+ Leads strategic transformational change management initiatives.
+ Develops a clear vision for organizational change and aligns it with business goals.
+ Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
+ Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
+ Provides strategic guidance to senior leadership on change management methodology and approach.
+ Ensures the development of enterprise-wide change management methodologies and toolkits.Identifies potential risks and develops mitigation strategies.
+ Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
+ Acts as a coach for senior leaders/managers in helping them fulfil the role of "change sponsor".
+ Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
+ Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.
**To thrive in this role, you need to have:**
+ Significant proficiency in methodologies, change management principles, and project lifecycle phases.
+ Significant understanding of change management challenges, opportunities, methodologies and frameworks.
+ Significant understanding of local and international change management methodologies.
+ Ability to influence senior leaders/managers and gain buy-in at executive level.
+ Excellent analytical and strategic planning capabilities.
+ Significant vast expertise in delivering creative and innovative solutions to business challenges.
+ Excellent interpersonal and presentation skills.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
+ Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).
**Required experience:**
+ Significant experience working on large scale change management projects and programs, ideally in a related working environment.
+ Deep Experience gained in a similar leadership role.
+ Significant experience leading and managing a change management team, delivering high quality results.
+ Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
+ Significant experience leading programs that include technology change and adoption.
+ Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
Human Resources Manager
Posted today
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Human Resources Manager
About the Role:
We are seeking a highly experienced HR Manager with a minimum of 5 years' proven experience in Human Resources management. The successful candidate must possess 5 years of experience and in depth knowledge of Labour Law and demonstrate strong knowledge of labour legislation, employee relations, compliance, and disciplinary procedures.
This role requires a leader with an authoritarian and strict management style, capable of implementing company policies with precision and ensuring full compliance across all departments. The ideal candidate will be decisive, assertive, and unwavering when it comes to enforcing rules, performance standards, and workplace discipline.
Key Responsibilities:
· Enforce HR policies, procedures, and the company's code of conduct consistently across the organisation.
· Ensure compliance with labour law, regulations, and company standards at all times.
· Oversee disciplinary processes, hearings, and grievance procedures with a firm and fair approach.
· Manage employee relations with authority, ensuring a structured and compliant work environment.
· Provide strong guidance to management and staff on labour legislation and HR best practices.
· Lead recruitment, onboarding, and performance management processes with strict adherence to standards.
· Develop and maintain HR reporting systems and compliance documentation.
· Implement training and corrective measures where required, with zero tolerance for non-compliance.
Requirements:
· In-depth knowledge of Labour Law (essential).
· Minimum of 5 years' HR management experience.
· In-depth knowledge of labour relations, disciplinary processes, and employment law.
· Strong, authoritative leadership style with proven ability to enforce rules and standards.
· Excellent communication, negotiation, and conflict management skills.
· Ability to operate under pressure with strict deadlines.
Location: Claremont, Cape Town
Employment Type: Full-Time, Permanent
Salary Range: R30K – R50K (depending on experience)
Application deadline: 10 September 2025
Job Type: Full-time
Pay: R30 000,00 - R50 000,00 per month
Work Location: In person
Human Resources Consultant
Posted today
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Vacancy: Human Resources & EE/B-BBEE Consultant
Location:
Cape Town, South Africa
Job Type:
Full-time, On-site
We are a boutique labour consultancy in Cape Town seeking a highly skilled and experienced Human Resources Consultant to join our dedicated team. The successful candidate will be a specialist in Employment Equity (EE) and Broad-Based Black Economic Empowerment (B-BBEE), providing expert HR and Industrial Relations (IR) consulting services to our diverse portfolio of clients. This role requires a professional who embodies the personalized, high-touch service that defines a boutique consultancy.
Key Responsibilities:
- Serve as a specialist in Employment Equity (EE) and Broad-Based Black Economic Empowerment (B-BBEE), providing strategic advice and hands-on implementation support to clients.
- Provide expert, tailored advice to clients on all aspects of HR management, policies, and employee relations.
- Advise on matters related to the Basic Conditions of Employment Act (BCEA) and Labour Relations Act (LRA).
- Assist with the implementation of disciplinary processes, including drafting charges and chairing internal disciplinary hearings.
- Develop and adapt HR contracts, policies, and procedures to meet specific client needs and legal requirements.
- Manage key HR functions such as Skills Development (WSP/SETA) and Performance Management.
- Conduct occupational health and safety liaison and referrals.
- Provide comprehensive administrative support, including file management and document compilation (e.g., job descriptions, performance agreements).
- Maintain a current understanding of relevant Labour Law and case law to provide up-to-date and practical solutions.
- Liaise with stakeholders and provide professional, relationship-driven support to clients.
Qualifications & Experience:
- A degree in Human Resources or a related field.
- 3-5 years of post-tertiary qualification experience in an HR/IR role, with a strong focus on EE and B-BBEE.
- Valid driver's license and willingness to travel to client sites within the Cape Town area.
- Full professional proficiency in English and Afrikaans (additional languages are beneficial).
- Demonstrable knowledge of Labour Law processes and terminology.
- High attention to detail and strong administrative skills.
- Excellent communication skills, with the ability to engage effectively and build trust with clients at all levels.
- Ability to work both independently and as part of a small, collaborative team.
- A professional demeanor with a commitment to always maintaining company and client confidentiality.
Advantageous Experience:
- Legal Drafting.
- Representation at the CCMA/Bargaining Councils.
- Union negotiations.
- Experience with Section 189 Retrenchments and Mutual Separation Agreements (MSAs).
- Experience in recruitment and managing Employee Wellness Programmes.
If you are a proactive and knowledgeable HR professional who thrives in a dynamic, client-focused environment, we encourage you to apply. Please submit your CV and a cover letter detailing your relevant experience.
Note: Only shortlisted candidates will be contacted
Human Resources Administrator
Posted today
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Job Description
The Human Resource Officer is responsible for supporting the day-to-day operations of the HR department. This includes recruitment and onboarding, employee relations, HR policy implementation, performance management support, training coordination, payroll assistance, and maintaining employee records.
Key Responsibilities
- Assist in the recruitment process by preparing job descriptions, posting advertisements, screening candidates, and scheduling interviews.
- Organize and manage onboarding and orientation programs for new hires.
- Maintain and update employee records and HR databases.
- Ensure timely processing of payroll inputs and benefits administration.
- Support the implementation of HR policies and procedures in compliance with labor laws and internal standards.
- Address employee queries related to HR policies, benefits, and procedures.
- Assist in performance review processes and documentation.
- Support employee engagement and welfare programs.
- Prepare HR reports as needed by management.
- Ensure compliance with health and safety regulations in the workplace.
Qualifications and Requirements
Education:
- Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
- Additional certifications in HR (e.g., CIPD, SHRM, or PHR) are an advantage.
Experience:
- Minimum of 2–3 years of experience in an HR role.
- Experience with HR software (e.g., HRIS systems) is preferred.
Key Skills:
- Strong knowledge of labor laws and HR best practices.
- Excellent interpersonal and communication skills.
- High level of confidentiality and professionalism.
- Strong organizational and administrative skills.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Ability to handle multiple tasks and work under pressure.
Personal Attributes:
- Detail-oriented and proactive.
- Team player with a positive attitude.
- Empathetic and approachable.
Working Conditions
- Office-based, with occasional travel to other company sites if applicable.
- Standard working hours, with flexibility for extended hours when required.
Job Type: Full-time
Pay: From R12 500,00 per month
Work Location: In person
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