6 Facilitation jobs in Cape Town

Job category: Training and Development

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

To deliver learning and development interventions for pharmacy, clinic and front of shop healthcare functions in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.

• To coordinate the delivery of learning activities in line with the approved calendar, budget and business requirements.
• To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
• To evaluate, monitor and report on learning and development interventions and delivery, in line with quality management standards and business requirements in order to ensure positive business and learner impact as well as continuous improvement.
• To comply with group policies, quality assurance standards and regulatory requirements.

• Learning and development theories and principles
• Learning methodologies
• Skills Development Act
• Pharmacy and related healthcare legislation

• Facilitation and presentation skills
• Planning and organising skills
• Interpersonal skills

• Desirable: At least 2 years professional practicing pharmacist experience
• Desirable: 1 year tutor registration with SAPC
• Desirable: Experience in a retail environment

• Essential: Registered as an assessor with SAPC

When posting, please remember that you are aiming to create a business relationship—whether a contract or work relationship. Use your post to present a professional image of yourself and, if relevant, your organisation. In addition to what you are looking for, provide your name, title, and contact details.

• To employ or contract a freelance facilitator, assessor, etc., and post the details on the website.
• To view available freelance opportunities.

My company, an international call centre in Century City, Cape Town, has an excellent and challenging position available for a senior training facilitator. The ideal candidate must have:

1. Call Centre experience
2. Team Leader and Management facilitation skills/experience
3. SDF qualification
4. Accredited assessor
5. Accredited moderator

The trainer will be responsible for designing, developing, and delivering soft skills, leadership, and coaching programmes. You should have a proven track record of facilitating soft skills programmes for various employee levels and call centre experience.

It is advantageous if you are registered with INSETA and accredited to facilitate, assess, and moderate financial qualifications.

This is not an entry-level position. Please contact me directly if you are interested or know someone suitable for this role. I will make a recommendation to my company as a referral.

Send CVs to and contact me at . Please submit CVs before 02 February 2009.

Thank you,
Christopher McCreanor

We are looking for a Systems Support and Training Faciitator to be responsible for effective and efficient systems support to users, operations and HOD Support Leaders to ensure seamless processing across all systems.

Established in 1975, Feedem is a large contract catering company in South Africa which manages in excess of 300 sites and employs more than 5 000 people ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

• Higher Certificate or Diploma in a relevant field such as Data Analysis or Information Technology.
• More than 3 years' experience in systems i.e. procurement etc.
• Minimum 2 years' experience in writing of manuals, training users and heads of departments on multiple systems.
• Proven experience working with high-volume users.
• Experience with liaising with developers to further enhance systems
• MS Office proficiency etc.
• Experience working in a multi-skill fast paced changing environment essential.

Technical Support

• Providing technical support to users experiencing challenges with software applications including but not limited to diagnosing and fixing bugs, troubleshooting etc.
• Participating in the planning and implementation of software upgrades and updates.
• Testing new versions of software applications and working with software developers to ensure that changes do not negatively impact the user experience.
• Collaborating with other software developers to resolve issues and improve software applications.
• Participate in meetings with users and software developers, to discuss issues and identify solutions

Systems Administration and Maintenance

• Development of data export templates.
• Provide support to procurement department with system queries.
• Provide access and password resets.
• Procurement System – Feed
• Loading of users, units and general support queries from units i.e. checking of invoices and credit notes etc.
• Liaise with developers in terms of new features and upgrades.
• Provide support to finance regarding invoices and credit notes.
• Provie access on Feed and password reset.
• End to end maintenance and upkeeping of other variety of systems in various department

Training and Deliverable

• Create training manuals for various systems to users, support heads and operations.
• Provide training to users, operations and support heads on how to use sofware applications
• Collaborate closely with Operations and Finance teams to maintain accurate user informations and data.
• Respond to user inquiries regarding input and processing on all company systems in a timely and professional manner
• Build positive relationship with internal and external stakeholders