105 Retail jobs in Eastern Cape

NATURE AND SCOPE OF DUTIES

• The Assistant Store Manager supports the store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open / and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.

Overview

Our client in the Retail Industry is currently looking to employ an Assistant Store Manager, based in Jeffreys Bay

• Matric / Grade 12.
• Financial / Administration Diploma or equivalent 3-year qualification (advantageous).
• Minimum of 1–2 years’ experience in store retail administration or management.
• Experience across stock management, cash office, reporting, expense control, and customer service.
• Human Resources exposure will be an advantage.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Experience with SAP / Unisolv / SuccessFactors is an advantage.

• Manage and report on all store inventory counts, including planning, investigation, and implementation.
• Investigate and rectify negative GP values, dormant stock, and stock discrepancies.
• Ensure physical stock matches SAP inventory ledger.
• Manage shrinkage, consumables, and goods in transit within store targets.

• Ensure above-expectation customer service at all times.
• Oversee customer request system and loyalty programme signups.
• Ensure accurate processing of loyalty points and prompt resolution of queries.

• Manage all store cash resources, takings, floats, and banking in compliance with procedures.
• Investigate tender discrepancies, returns, and auto receipts.
• Ensure transaction accuracy, completeness, and internal control compliance.
• Monitor cashier productivity, service levels, and overtime spend.
• Oversee daily reconciliation, run-end signoffs, and collections procedures.

• Oversee goods receiving, returns, and credits.
• Ensure accuracy and completeness of branch transactions.
• Maintain transaction integrity in compliance with internal controls.

• Assist in preparing and maintaining the store budget.
• Control and monitor expense-related items within budget.
• Ensure monthly adjustment of stock to correct GL accounts.
• Report on expense-related items to store management.

• Disseminate and report information between store and departments to align goals.
• Support and facilitate audits.
• Assist the Store Manager with operational duties to optimise store efficiency.
• Drive continuous improvement initiatives within direct areas of responsibility.
• Ensure compliance with deadlines and policies.

• Manage HR processes, submissions, and documentation.
• Oversee workforce management systems (e.g., KRONOS).
• Implement performance management and staff development plans.
• Mentor, train, and develop team members for growth.

• Maintain housekeeping and hygiene standards.
• Adhere to all policies, SOPs, and health and safety regulations.
• Ensure professional conduct, uniform, and personal appearance at all times.

Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful.

Assistant Store Manager needed in Port Elizabeth in the William Moffet area

Our client in the retail industry is currently seeking bright, bubbly, and energetic staff to join their team.

Requirements (Non-negotiable):

• Must have Assistant Store Manager experience in a retail store. Preferably someone who worked with linen, cutlery or crockery.
• Matric
• Clear criminal record
• Must be hardworking, punctual, friendly and maintain professionalism
• Retail experience
• Must live in Port Elizabeth and can travel easily to William Moffett

• Supervise and train staff
• Review staff performance and offer constructive feedback
• Collaborate with team leads on setting and achieving team-specific goals
• Purchase inventory based on current trends, availability of new products and customer interest
• Display merchandise to maximize purchasing appeal
• Organize sales and product demonstrations
• Write sales and customer reports and make recommendations for improvements
• Interact with customers and resolve complaints or grievances

Overview

Job title: Assistant Store Manager Mr Price

Location: Eastern Cape, East London

Deadline: October 17, 2025

• Mr Price - Hemingways Mall, East London: Support the store manager in managing the daily operations of the store to ensure that objectives, store targets and customer service standards are met and exceeded.

• Stock Management : Ensure that stock is accurately received and unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

• Sales Growth & Profitability : Analyse sales and profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

• Risk Management : Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

• Customer Experience Management : Ensure and maintain the implementation of customer experience processes to meet customer service standards.

• Leadership & Development : Lead and drive the team within the store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

• Grade: 12.
• 2 to 3 years' experience in a supervisory / assistant store management capacity.
• Understanding of sales & service management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of retail trade.
• Understanding of brand, customer & product.

Overview

Join to apply for the Assistant Store Manager Miladys Vincent Park East London role at Mr Price Group .

We’re looking for a strong, vibrant and self-disciplined Assistant Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail
• Location: East London, Eastern Cape, South Africa

Listing reference: click_

Listing status: Online

Apply by: 13 July 2025

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Clicks Group

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

• To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

• To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency based interviewing
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

• 45hr 6day

All positions will be filled in accordance with our Employment Equity plan.We also encourage people with disabilities to apply

Join us to apply for the Assistant Store Manager - Mr Price Cellular role at Mr Price Group .

Support and assist the store manager in managing the daily operations of a Mr Price Money Cellular store to ensure that the overall objectives, store targets, and customer service standards are met and exceeded.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Retail

Referrals increase your chances of interviewing at Mr Price Group by 2x.

This job posting appears to be current and active. No indications that it is expired or no longer accepting applications.

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant StoreManager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

Overview

Our client, a prominent national market leader in the Retail Industry, and one of the fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana and Namibia, is currently looking to employ a young, dynamic and experienced Store Manager to their Gqeberha based team.

5 years’ experience in Retail Store Management is required.

An awesome career opportunity with a popular and leading brand.

• Matric / Grade 12.
• Diploma or Degree in Retail Management, Business Management, or relevant commercial qualification (advantageous).
• Minimum of 5 years’ experience in Retail Store Management.
• Experience with SAP / Unisolv / Qlikview / Kronos will be an advantage.
• Strong leadership, financial management, and people management skills.
• Excellent customer service orientation and ability to drive sales.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

• Assist with budget preparation and management within the store.
• Allocate store funds and define financial objectives.
• Maintain financial and statistical records.
• Oversee all banking functions and ensure effective cash management.
• Optimise store profitability and control expenses within budget.

• Manage all aspects of store inventory, including ordering, monitoring, and reporting.
• Conduct and oversee bi-annual stock takes.
• Control shrinkage and ensure correct stock levels.
• Investigate and resolve negative GP values and dormant stock issues.
• Ensure stock in storage locations balances with system records.
• Monitor goods in transit and out-of-stock levels daily.

• Ensure the store achieves sales targets across all departments.
• Coordinate and implement promotional activities.
• Monitor competitor activity and market trends.
• Maintain outstanding store condition and visual merchandising standards.
• Plan and implement store layout to maximise sales and customer experience.

• Deliver above-expectation customer service at all times.
• Resolve customer queries and complaints efficiently.
• Ensure loyalty programmes and customer request systems are actioned.
• Drive new loyalty signups continuously.

• Lead, train, mentor, and develop the store workforce.
• Manage performance reviews, personal development plans, and succession planning.
• Oversee scheduling, staffing, and HR administration (leave, hours, payroll inputs).
• Manage and utilise workforce management systems effectively.
• Build and maintain strong employee relations.

• Ensure housekeeping, safety, and hygiene standards are maintained.
• Adhere to policies, SOPs, and company regulations.
• Ensure compliance with health and safety requirements.
• Uphold professional appearance and conduct at all times.

Please be advised that if you do not receive a response within two weeks of applying, you may consider your application unsuccessful.