47 Retail jobs in Eastern Cape

Recruitment and Talent Officer | The Building Company

Join BUCO – Where Opportunity Thrives!

At BUCO, our motto, “Let’s Build Together,” reflects our dedication to strong partnerships and exceptional service. We offer a wide range of premium building materials and expert support for contractors and DIY enthusiasts. With over 107,000 products and a seamless shopping experience, BUCO leads the industry.

The main purpose of this role is to drive and grow the profitability of the store through effective management of its employees, financial, and technological resources, while ensuring the application of company policies and management best practices to exceed stakeholder expectations.

Responsibilities:

1. Ensure the continuity, growth, and profitability of the store.
2. Planning and budgeting.
3. Procurement, stock control, and merchandising management.
4. Maintain optimal stock levels.
5. Ensure compliance with the store budget.
6. Provide effective customer service and resolve issues.
7. Coordinate promotions, advertising, and public relations to enhance the brand's market share.
8. Oversee day-to-day operations.
9. Analyze operational data to identify problems and success areas.
10. Inspire, motivate, guide, develop, and lead employees to meet store objectives.
11. Ensure legal compliance with all relevant legislation and address legal matters appropriately.

Qualifications and Experience:

1. Grade 12 qualification.
2. National diploma and/or degree is advantageous but not required.
3. 5-10 years of retail experience.
4. Minimum of 3 years in a junior to mid-level management position.
5. Previous industry-related experience.

Why Join Us?

1. Join a collaborative, innovative, and fast-paced environment.
2. Contribute to impactful marketing campaigns shaping our brand’s success.
3. Enjoy benefits such as Medical Aid, Gap Cover, Group Life Cover, Provident Fund, and Emergency and Trauma Support Line.
4. Benefit from exclusive staff discounts.
5. Access various development programs including Learning Catalogues, Development Programmes, Learnerships, Bursaries, and an Online e-Learning Platform.

We want to hear from you!

If you haven't heard back within two weeks of applying, please consider your application unsuccessful. We appreciate your effort and encourage you to watch for future opportunities.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Wholesale Building Materials

Referrals can double your chances of interviewing at The Building Company.

This job posting is still active. The location is Jeffreys Bay, Eastern Cape, South Africa.

3 days ago Be among the first 25 applicants

The Building Company

2025/08/08 Jeffreys Bay

Job Reference Number: 80871407011

Department: BUCO

Business Unit

Industry: Retail

Job Type: Permanent

Positions Available: 1

Salary: Market Related

The main purpose is to drive and grow the profitability of the Store through the effective management of its employees, financial, and technological resources, and ensuring efficient application of the company’s policies and procedures and management best practice in order to exceed all stakeholders’ expectations.

Job Description

• Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales
• Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
• Procurement, stock control and merchandising: To ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled.
• Maintain Stock variances: Maintenance of optimal stock levels
• Financial Management: Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to. (Ensure that all financial processes are monitored and controlled in line with best practices and company procedures).
• Customer Service: Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures.
• Accountable for day-to-day operations: Accountability for the day-to-day operations, administration, customer sales and service and overall management and control of the branch employees.
• Operational analysis: Analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.
• People Management: Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.
• Legislative compliance and corporate governance: Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters.
• To uphold and promote the company values and culture
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Wholesale Building Materials

Referrals increase your chances of interviewing at The Building Company by 2x

Jeffreys Bay, Eastern Cape, South Africa 2 weeks ago

Jeffreys Bay, Eastern Cape, South Africa 3 days ago

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Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant StoreManager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

JOE & THE JUICE

About Joe & The Juice

Our vision is to become the first truly global, people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. We aim to create a culture based on our virtues and operational excellence across four focus areas: ensuring operational requirements, fostering employee engagement, delivering great guest experiences, and maintaining strong financial performance.

Our unique culture is the backbone of our success, relying on employees to uphold virtues such as positive attitude, inclusion, social ties, and growth.

Position title: Store Manager

Reports to: Regional Manager

As a Store Manager, you are responsible for the daily operation of your store, ensuring high performance across all areas by collaborating effectively with your District Manager. You will adhere to legal requirements, company policies, and compliance standards. Your role involves overseeing store operations, leading your team to deliver excellent guest experiences, and ensuring high-quality products.

Your success depends on your ability to lead, develop, and retain a highly engaged team, ensuring all store requirements are met to turn customers into loyal guests. You are accountable for meeting budget goals, sales targets, and EBITDA through existing and new initiatives.

1. Value-Based Leadership: Lead your team in alignment with company virtues and operational principles.
2. Recruitment: Manage recruitment, pre-boarding, and onboarding processes, ensuring optimal team composition and future talent pipeline.
3. Employee Engagement: Develop and motivate your team through development plans, feedback, training, and meetings, aiming for employee engagement scores that meet or exceed benchmarks.
4. Guest Experience: Prioritize guest-first approach, build strong community relations, and increase guest loyalty.
5. Operational Requirements: Maintain a safe, hygienic, and healthy environment, ensuring compliance with standards and regulations.
6. Shift Planning: Create effective shift plans considering seasonality and local events, manage employee absences, and ensure legal compliance.
7. Stock Handling: Oversee stock management, including inventory counts and ordering, to optimize stock levels and minimize waste.
8. Performance Management: Drive sales and optimize EBITDA to meet KPIs.

1. Operational Requirements: Hygiene, safety, and compliance standards.
2. Employee Engagement: Engagement scores, turnover, and retention rates.
3. Guest Experience: Customer loyalty, app usage, complaints, wait times, product availability, store audits.
4. Store Performance: Sales, waste, labor costs, productivity, overhead, and EBITDA.

SUMMARY : POSITION INFO :

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

A well established client in King William's Town is looking for a Store Manager to join their team!

Role Overview

As the Store Manager , you will be responsible for overseeing the daily operations of the store, ensuring the highest levels of customer service, managing the store team, achieving sales targets, and maintaining store standards. You will play a key role in delivering a positive in-store experience and contributing to the success of the company.

Key Responsibilities

Team Leadership : Lead, motivate, and develop a team of sales associates and operational staff. Conduct regular team meetings, one-on-one coaching, and performance appraisals.

Customer Service Excellence : Ensure the store delivers exceptional customer service at all times. Address customer concerns and queries efficiently, ensuring customer satisfaction and loyalty.

Sales Target Achievement : Set, monitor, and achieve monthly, quarterly, and annual sales targets. Drive revenue growth through effective sales strategies, promotions, and product knowledge.

Stock and Inventory Management : Oversee inventory levels, ensuring stock is appropriately ordered, stored, and displayed. Conduct regular stock takes and manage stock discrepancies.

Visual Merchandising : Maintain high visual merchandising standards to enhance the customer shopping experience and optimize product sales.

Store Operations : Oversee all store operations, including opening and closing procedures, cash handling, and daily operational tasks.

Health and Safety Compliance : Ensure compliance with health and safety regulations, store policies, and procedures.

Administrative Tasks : Prepare reports on sales, stock, and employee performance. Manage store scheduling and payroll.

Staff Training : Conduct training on product knowledge, sales techniques, customer service, and company policies to ensure all staff members are well-equipped to perform at their best.

Marketing & Promotion : Implement store-based marketing initiatives, including in-store promotions, displays, and partnerships. Engage with local communities and businesses for cross-promotional opportunities.

Key Skills and Qualifications

Experience : Proven experience in a retail management position, preferably in the home or building materials industry (experience with tiles or similar products is a plus).

Leadership : Strong leadership, coaching, and team-building skills. Ability to lead by example and inspire others to meet objectives.

Sales Focus : Strong sales background with the ability to identify opportunities and drive store revenue.

Customer-Centric : Passionate about delivering excellent customer service and building long-term relationships with customers.

Organizational Skills : Excellent organizational, time-management, and multitasking abilities.

Communication : Clear and effective communication skills, both written and verbal.

Problem Solving : Strong decision-making skills with the ability to solve problems effectively.

IT Proficiency : Comfortable using retail software, spreadsheets, and other digital tools.

If you're passionate about retail, customer service, and managing a successful team, we'd love to hear from you!

• Maximise incomes streams for the store (Add-ons, GP etc.)
• Ensure effective implementation of merchandising standards
• Ensure effective implementation of marketing initiatives
• Attraction and retention of customer base

INVENTORY MANAGEMENT

• Functional area
• Ensure store sales objectives are met
• Maximise incomes streams for the store (Add-ons, GP etc.)

CUSTOMER SERVICE

• Ensure Customer Expectations are exceeded
• Review Mystery shopper reports
• Ensure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaints
• Reinforce a culture of service minded staff to ensure Customer satisfaction

PEOPLE MANAGEMENT

• Facilitate the training and development of employees to ensure correct competency
• Succession Planning
• Ensure consistent, effective performance management
• Manage and enhance employee relations and satisfaction

ADMINISTRATION

• Ensure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructions

PURPOSE OF POSITION : Leading a store team to meet business KPIs, including driving sales, controlling costs, mitigating risks and stock loss, managing administration, and ensuring world-class store standards.

RESPONSIBILITIES :

1. Increase sales by focusing on customer service, maintaining world-class store standards, store image, stock management, and promotional activities.
2. Minimize stock loss through fostering a healthy store culture and adhering to security measures, stock, and cash handling procedures.
3. Manage costs in line with the company's low-cost culture by driving efficiencies within the store.
4. Ensure all administrative duties are completed according to company guidelines.
5. Lead a dynamic team of Dynamos, taking responsibility for team training, coaching, and performance management.
6. Maintain health, safety, and housekeeping standards across the store.

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays