17 Retail jobs in Eastern Cape

The individual will be responsible for managing 5 stores within a 65km radius of their base location through the execution of marketing and operations plans. They will coordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attend to the general applications and interventions associated with the functionality within the store.

Location: Candidate will oversee and manage 5 stores within a 65km radius of their home base.

Experience:

• Minimum 5 years’ experience as a Store Manager in a retail environment.
• Clothing retail experience is essential.

Travel:

• Extensive travel between stores within their cluster/area/range.
• Need to ensure that regular store visits are being conducted.

Reporting Structure:

Relief Manager will report directly to the respective Area Manager.

Qualifications:

• Minimum requirement of a Matric + 5 years’ experience as a Store Manager in a clothing retail environment.
• Driver’s License and the ability to drive.
• Flexibility to travel and work in stores in different towns (operational requirements dependent).

Competencies (Skills and Attributes):

• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision Making
• Performance Focus
• Problem Solving

Working Tools:

Pool Vehicle, Company Cell Phone, and Company Laptop.

Salary: Negotiable depending on experience and qualifications.

Key Responsibilities:

Asset Management:

• Responsible for the branches, ensuring that the outside of the stores are kept neat and tidy and that inside fixtures and fittings are accounted for and maintained at all times.
• Co-ordination of maintenance and repair services.
• Protect and secure all company assets in the stores.

Stock Control:

• Responsible for all stock and will be held accountable for all overages and shortages.
• Prepare requisitions to replenish stock when required.
• Identify and report on slow selling items.
• Conduct stock takes and manage shrinkage as per company acceptable percentage and standards.
• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards are always maintained.

Marketing and Sales:

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited and achieved.
• Prepare and direct staff who are preparing merchandise displays in alignment with sales and marketing requirements.
• Actively participate in promotions.
• Stay up to date with current advertising trends.
• Provide sales leadership to staff.
• Stay current with products, marketing, and pricing of area retailers with similar products.
• Achieve and exceed store sales targets.
• Initiating changes/improvement suggestions.

Administration and Cash:

• Ensure that the standard of administration and procedures in stores are met.
• Ensure that the responsible persons are following proper procedures when handling all stores cash. Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.
• Reporting daily figures to Area Manager.

Security / Risk:

• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to at all times.
• Monitor security staff and make sure that they are alert and performing their duties to the maximum.
• Ensuring that Health & Safety standards are met.
• Attend to alarm calls/call-outs.

Customer Services:

• Train staff in customer service.
• Assist customers with enquiries and complaints.
• Apply Customer Service principles in a friendly and enthusiastic manner daily.
• Continuously satisfy customer needs and attract clientele.

People Management:

• Assign employees to specific duties, by way of their job description, tasking plans, and goals.
• Encourage, assist, and train employees to become a motivated workforce driving sales within the stores and the business.
• Manage performance and development of staff.
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
• Manage the store staffing blueprint by replenishing staffing through the company recruitment policy and processes.
• Manage time and attendance of staff at all times.

Minimum Requirements:

• Matric Certificate.
• NQF 5/6 Certificate or Diploma in Retail/Business Management (advantageous).
• Valid Driver’s License – Code 8 unendorsed + ability to drive a light motor vehicle.
• 5 years minimum experience as a Branch Manager in a clothing retail environment.
• Flexibility (including ability to work in different stores/towns as per operational requirements/needs of the business).

Undertaking:

• Criminal/Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid/Firefighting training

The job purpose is to have a successful individual responsible for managing 5 stores within a 65km radius of their base location. The individual will manage the store(s) through the execution of the marketing and operations plans, coordinating specific marketing, administrative, logistics, HR, sales, and operations sequences, and attending to the general applications and interventions associated with the functionality within the store.

Location: Candidate will oversee and manage 5 stores within a 65km radius of their home base.

• Minimum 5 years’ experience as a Store Manager (in a retail environment).
• Clothing retail experience is essential.

• Extensive travel between stores within their cluster/area/range.
• Need to ensure that regular store visits are being conducted.

Relief Manager will report directly to the respective Area Manager.

• Minimum requirement of a Matric + 5 years’ experience as a Store Manager (in a clothing retail environment).
• Driver’s License and the ability to drive.
• Flexibility to travel and work in stores in different towns (operational requirements dependent).

• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision Making
• Performance Focus
• Problem Solving

Pool Vehicle, Company Cell Phone, and Company Laptop.

Negotiable depending on experience and qualifications.

• Responsible for the branches, ensuring that the outside of the stores are kept neat and tidy and that inside fixtures and fittings are accounted for and maintained at all times.
• Co-ordination of maintenance and repair services.
• Protect and secure all company assets in the stores.

• Responsible for all stock and will be held accountable for all overages and shortages.
• Prepare requisitions to replenish stock when required.
• Identify and report on slow selling items.
• Conduct stock takes and manage shrinkage as per company acceptable percentage and standards.
• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards are always maintained.

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited and achieved.
• Prepare and direct staff who are preparing merchandise displays in alignment with sales and marketing requirements.
• Actively participate in promotions.
• Stay up to date with current advertising trends.
• Provide sales leadership to staff.
• Stay current with products, marketing, and pricing of area retailers with similar products.
• Achieve and exceed store sales targets.
• Initiating changes/improvement suggestions.

• Ensure that the standard of administration and procedures in stores are met.
• Ensure that the responsible persons are following proper procedures when handling all stores cash. Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.
• Reporting daily figures to Area Manager.

• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to at all times.
• Monitor security staff and make sure that they are alert and performing their duties to the maximum.
• Ensuring that Health & Safety standards are met.
• Attend to alarm calls/call-outs.

• Train staff in customer service.
• Assist customers with enquiries and complaints.
• Apply Customer Service principles in a friendly and enthusiastic manner daily.
• Continuously satisfy customer needs and attract clientele.

• Assign employees to specific duties, by way of their job description, tasking plans and goals.
• Encourage, assist, and train employees to become a motivated workforce driving sales within the stores and the business.
• Manage performance and development of staff.
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
• Manage the store staffing blueprint by replenishing staffing through the company recruitment policy and processes.
• Manage time and attendance of staff at all times.

• Matric Certificate.
• NQF 5/6 Certificate or Diploma in Retail/Business Management (advantageous).
• Valid Driver’s License – Code 8 unendorsed + ability to drive a light motor vehicle.
• 5 years minimum experience as a Branch Manager (clothing retail environment).
• Flexibility (including ability to work in different stores/towns/as per operational requirements/needs of the business).

• Criminal/Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid/Firefighting training

We’re upbeat, fully living On’s Positive Spirit. The magnetic atmosphere of our stores is unmistakable, and we pass that energy on to everybody who walks in. We see the impact we make – and know we’re doing it together.

China’s economic center and a growing running community – it’s no wonder Shanghai is our largest retail footprint globally.

Our team comprises individuals aged 21-64 from 60 nationalities. This diversity fuels our creativity and problem-solving capabilities, especially when addressing everyday challenges for our customers. That’s our value proposition.

On is a place centered around growth and progress. We provide an environment that equips people to develop holistically—staying active, learning, exploring, and innovating. Our approach combines a supportive, team-oriented atmosphere with access to personal self-care for physical and mental well-being, all guided by purpose.

On is an Equal Opportunity Employer, committed to creating a fair and inclusive work environment. All decisions related to recruitment, advancement, and retention are made without discrimination.

Our hiring process is a two-way street—integrating you into our culture while helping us understand how you think. It typically takes about eight weeks from application to offer, reflecting our commitment to finding the right fit. Here’s how it usually unfolds:

Submit your application for a specific role. We aim to keep this step simple. Despite receiving many applications, we review all of them. Please allow around 14 days for us to respond. If you’re a good fit, someone will follow up within that timeframe. If not, we encourage you to explore other opportunities at On.

Overview:

A leading commercial and retail fuel distributor, with a growing footprint in the Convenience Store sector, is looking for a Retail Convenience Store Manager to join their team. Key Performance Indicators include stock control, controlling overheads, growth, staff discipline and security control.

Minimum Requirements:

• Matric / Grade 12
• 4+ years’ experience in retail environment, with Management experience
• Completed tertiary relevant to the position (advantageous)
• Fluent in both English and Xhosa (highly advantageous)

Responsibilities:

Management:

• Oversee Junior Fuel Manager
• Oversee Junior Liquor and Food Store Manager/s
• Manage staff capabilities and KPIs
• Weekly reporting to Exec on progress of each unit (forecourt, groceries, liquor)
• Ensure stock management systems are managed accurately
• Implement growth incentives for staff

Administration and Finance:

• Ensure each sub-business unit is operating effectively and profitably
• Manage reports from each business unit
• Manage supplier credit lines to within agreed limits

System:

• Understanding relevant back office and Masterfuel well enough to offer training to new employees

Sales / Customer Management:

• Implement sales growth targets
• Manage staff productivity
• Ensure clear understanding of clients needs in terms of product selection and pricing

HSEQ:

• Oversee the implementation of Health and Safety Policies and Procedures
• Ensure compliance with Health and Safety rules and regulations
• Ensure all staff is trained for HSEQ legislative training and records are kept up to date

Competencies:

• Good communication
• Well-organised
• High responsibility taker

Role Purpose

The Retail Business Consultant crafts passionate, energetic, and meaningful partnerships with IFAs that will stand the test of time. Product, market, and sales intelligence will set them apart from their counterparts. The consultant/IFA relationship will be strengthened by ease of doing business, first-class services, deep business analysis and continuous improvement of the IFA's business.

Requirements

Qualifications:

• 3-year BCom degree in the following fields: Business Management, Marketing, Communications, Finance, and Legal (essential)
• Willingness to study towards the degree and recognition of prior learning if you have 3+ years of experience working in MDS.
• CFP is an advantage.

• 3 to 5 years of financial service industry experience (desired)
• 1 to 3 years of relevant sales experience (essential)
• Experience in Momentum Myriad and Investor products is an advantage
• Strong business acumen with sound knowledge of risk assessments, claims, underwriting, tax, and business assurance
• Knowledge of the financial services industry and insurance products (desired)

• Knowledge of the financial services industry.
• Knowledge of relevant legislation.
• Knowledge of the sales process.
• Relevant product knowledge.

• Understand who we are targeting, the landscape they are working in, competitor influences, events that will enthuse, critical moments of truth used.
• Ensure long-lasting, deep, and meaningful relationships with the IFA.
• IFAs to move from non-active supporters to active supporters, to ambassadors.

• IFA having the perception that Momentum are thought leaders.
• Be the IFA's source of information within Momentum.
• Be accountable, innovative, excellent, honest, diverse, and influential in your business dealings.
• Enable better financial planning and advice outcomes.

• Achieve and/or exceed the minimum production targets.
• Achieve and/or exceed the minimum productive IFAs requirements.

The purpose of this role is to have a successful individual responsible for managing 5 stores within a 65km radius of their base location. The individual will manage the store(s) through the execution of the marketing and operations plans, coordinating specific marketing, administrative, logistics, HR, sales, and operations sequences while attending to the general applications and interventions associated with the store's functionality.

Location: Candidate will oversee and manage 5 stores within a 65km radius of their home base.

Experience:

• Minimum 5 years’ experience as a Store Manager in a retail environment.
• Clothing retail experience is essential.

Travel:

• Extensive travel between stores within their cluster/area/range.
• Regular store visits are required.

Reporting Structure:

The Relief Manager will report directly to the respective Area Manager.

Qualifications:

• Minimum requirement of a Matric + 5 years’ experience as a Store Manager in a clothing retail environment.
• Driver’s License and the ability to drive.
• Flexibility to travel and work in stores in different towns (operational requirements dependent).

Competencies (Skills and Attributes):

• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision Making
• Performance Focus
• Problem Solving

Working Tools:

Pool Vehicle, Company Cell phone, and Company Laptop.

Salary: Negotiable depending on experience and qualifications.

Key Responsibilities:

Asset Management:

• Responsible for the branches, ensuring that the outside of the stores are kept neat and tidy, and that inside fixtures and fittings are accounted for and maintained at all times.
• Co-ordinate maintenance and repair services.
• Protect and secure all company assets in the stores.

Stock Control:

• Responsible for all stock and will be held accountable for all overages and shortages.
• Prepare requisitions to replenish stock when required.
• Identify and report on slow selling items.
• Conduct stock takes and manage shrinkage as per company acceptable percentage and standards.
• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards are always maintained.

Marketing and Sales:

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited and achieved.
• Prepare and direct staff who are preparing merchandise displays in alignment with sales and marketing requirements.
• Actively participate in promotions.
• Stay up to date with current advertising trends.
• Provide sales leadership to staff.
• Stay current with products, marketing, and pricing of area retailers with similar products.
• Achieve and exceed store sales targets.
• Initiate changes/improvement suggestions.

Administration and Cash:

• Ensure that the standard of administration and procedures in stores are met.
• Ensure that responsible persons follow proper procedures when handling all store cash. Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.
• Report daily figures to the Area Manager.

Security / Risk:

• Manage security in all aspects of the business and ensure that security procedures are strictly adhered to at all times.
• Monitor security staff and ensure that they are alert and performing their duties to the maximum.
• Ensure that Health & Safety standards are met.
• Attend to alarm calls/call-outs.

Customer Services:

• Train staff in customer service.
• Assist customers with enquiries and complaints.
• Apply Customer Service principles in a friendly and enthusiastic manner daily.
• Continuously satisfy customer needs and attract clientele.

People Management:

• Assign employees to specific duties, by way of their job description, tasking plans, and goals.
• Encourage, assist, and train employees to become a motivated workforce driving sales within the stores and the business.
• Manage performance and development of staff.
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
• Manage the store staffing blueprint by replenishing staffing through the company recruitment policy and processes.
• Manage time and attendance of staff at all times.

Minimum Requirements:

• Matric Certificate.
• NQF 5/6 Certificate or Diploma in Retail/Business Management (advantageous).
• Valid Driver’s License – Code 8 unendorsed + ability to drive a light motor vehicle.
• 5 years minimum experience as a Branch Manager in a clothing retail environment.
• Flexibility (including ability to work in different stores/towns as per operational requirements/needs of the business).

Undertaking:

• Criminal/Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid/Firefighting training

The purpose of this role is to have a successful individual responsible for managing 5 stores within a 65km radius of their base location. The individual will manage the store(s) through the execution of marketing and operations plans, coordinating marketing, administrative, logistics, HR, sales, and operations sequences, and attending to general applications associated with store functionality.

Location: Candidate will oversee and manage 5 stores within a 65km radius of their home base.

Experience:

• Minimum 5 years’ experience as a Store Manager in a retail environment.
• Clothing retail experience is essential.

Travel:

• Extensive travel between stores within their cluster/area/range.
• Regular store visits are required.

Reporting Structure:

Relief Manager will report directly to the respective Area Manager.

Qualifications:

• Minimum requirement of a Matric + 5 years’ experience as a Store Manager in a clothing retail environment.
• Driver’s License and the ability to drive.
• Flexibility to travel and work in stores in different towns (operational requirements dependent).

Competencies (skills and attributes):

• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision Making
• Performance Focus
• Problem Solving

Working Tools:

Pool Vehicle, Company Cell Phone, and Company Laptop.

Salary: Negotiable depending on experience and qualifications.

Key Responsibilities:

Asset Management:

• Responsible for the branches, ensuring that the outside of the stores are kept neat and tidy and that inside fixtures and fittings are accounted for and maintained at all times.
• Co-ordinate maintenance and repair services.
• Protect and secure all company assets in the stores.

Stock Control:

• Responsible for all stock and will be held accountable for all overages and shortages.
• Prepare requisitions to replenish stock when required.
• Identify and report on slow-selling items.
• Conduct stock takes and manage shrinkage as per company acceptable percentage and standards.
• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards are always maintained.

Marketing and Sales:

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited and achieved.
• Prepare and direct staff who are preparing merchandise displays in alignment with sales and marketing requirements.
• Actively participate in promotions.
• Stay up to date with current advertising trends.
• Provide sales leadership to staff.
• Stay current with products, marketing, and pricing of area retailers with similar products.
• Achieve and exceed store sales targets.
• Initiating changes/improvement suggestions.

Administration and Cash:

• Ensure that the standard of administration and procedures in stores are met.
• Ensure that the responsible persons are following proper procedures when handling all stores cash. Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.
• Report daily figures to Area Manager.

Security/Risk:

• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to at all times.
• Monitor security staff and ensure that they are alert and performing their duties to the maximum.
• Ensure that Health & Safety standards are met.
• Attend to alarm calls/call-outs.

Customer Services:

• Train staff in customer service.
• Assist customers with inquiries and complaints.
• Apply Customer Service principles in a friendly and enthusiastic manner daily.
• Continuously satisfy customer needs and attract clientele.

People Management:

• Assign employees to specific duties, by way of their job description, tasking plans, and goals.
• Encourage, assist, and train employees to become a motivated workforce driving sales within the stores and the business.
• Manage performance and development of staff.
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
• Manage the store staffing blueprint by replenishing staffing through the company recruitment policy and processes.
• Manage time and attendance of staff at all times.

Minimum Requirements:

• Matric Certificate.
• NQF 5/6 Certificate or Diploma in Retail/Business Management (advantageous).
• Valid Driver’s License – Code 8 unendorsed + ability to drive a light motor vehicle.
• 5 years minimum experience as a Branch Manager in a clothing retail environment.
• Flexibility (including ability to work in different stores/towns/as per operational requirements/needs of the business).

Undertaking:

• Criminal/Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid/Firefighting training

At adidas we have been challenging the status quo for over 70 years and we’re not done yet.

We are calling all Store Associates who don’t accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, we are humbled that this has allowed us to be recognized as one of the “world’s most attractive employers.”

We also understand that the future runs on diverse and fresh perspectives. True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to change the world through sport.

We could list tired, old bullet points about Store Associate tasks but we’re confident you already know that. Here’s a bit about the kind of Store Associates we are looking for:

Creators – If you want to build a tomorrow better than the day that came before, you’re a creator. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just don’t see.

Confidence – Use your retail experience to exceed customer expectations. Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.

Collaborator – You thrive on building relationships and working with your team to achieve a common goal: to be the best sports company in the world.

Ready to apply? Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.
• Hours are part time and will vary based on business needs.
• You must have or be pursuing a high school diploma or general education degree (GED).
• Three to six month’s experience working in a retail environment preferred.
• Basic numeracy, literacy, and verbal communication skills required.
• Must be 16 years of age or older.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best.
• We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers Part-Time employees working between 20-29 hours per week a robust and progressive medical plan, including HSA (Health Savings Account) prescription drug coverage and fertility support. adidas offers Part-Time employees working less than 20 hours per week receive discounts for prescription drug coverage and vision services. Once eligibility criteria is met, employees are able to enroll in adidas’ 401k plan, Stock Purchase Plan with employer match and for education assistance.
• Employees are eligible to earn monthly and quarterly incentives.
• Employees accrue prorated flexible time off in the amount 1 hour per every 30 hours worked. Part-time employees receive premium pay when working on one of the seven retail designated holidays.
• Though our teammates hail from all corners of the world, our working language is English.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

Our esteemed client, a prominent player in the retail industry, is looking to appoint an experienced and results-driven Retail Store Manager to lead operations at their Walmer Park Shopping Centre branch in Port Elizabeth.

Requirements:

• Grade 12.
• Experience – must have 3 to 5 years’ working experience as a Store Manager in Retail.
• Must be sales orientated , comfortable to engage with customers, and must be a self-starter .
• Must be very confident and possess strong managerial skills.
• Must be willing to work according to the trading hours of the Mall: Mondays to Fridays 09:00 – 18:00; Saturdays 09:00 – 17:00; and Sundays 09:00 – 14:00.

Responsibilities, but not limited to:

1. Knowledge of the Product:

• It is your responsibility to ensure that the staff, including yourself, is knowledgeable regarding all the products that we sell.

2. Customer Service:

• Customer Service essentially means that we go above and beyond to meet the customers’ expectations or requirements.

3. Customer Care:

• Customer care means how well customers are taken care of while they interact with the brand / company / employees.
• You are responsible to meet the sales targets / budgets that are set for the store. Daily Targets should be set and then measured as the month progresses to determine how far ahead / behind the store is in achieving the requirement. If behind, then some innovative thinking may be required to come up with ways to get on target again.

5. Selling Skills:

• Add on Sales – In every sale, there is an opportunity to add on to the sale.
• Complementary products to the product being bought.
• Up-Sell - This skill is getting a customer to purchase an item that is more expensive than the product that the customer was originally looking at purchasing. This is done by promoting the features, advantages, and benefits of the more expensive item.
• Another skill is to assess when it is appropriate to do the above.

6. Merchandising and Display:

• This is a key factor in attracting customers into the retail store.

7. Marketing:

Whilst the marketing material, etc. will be produced at Head Office, there are certain responsibilities that are required from you:

• To ensure that all marketing material is displayed properly in the store.
• To ensure that the marketing material is kept in good presentable shape.
• To ensure that when a particular promotion / sale has ended that the marketing material is taken down and packed away safely so that it can be used again in the future.
• To ensure that the day-to-day signage / stands are used properly.
• To look for potential marketing opportunities within the shopping centre.
• To engage with the shopping centre marketing team to understand what their marketing plans are for a given month.

9. Administrative Duties:

• Cash ups.
• New stock codes and descriptions.
• Costs and Retail Pricing.
• Stock receipts.
• It is important to ensure that the correct barcode is put on the items so that we do not have issues that will result in items that are sold at incorrect pricing.
• Ensure that the sales for the items on consignment are sent either on a weekly or monthly basis dependant on the requirement.

10. Housekeeping and Maintenance

11. Safety and Security:

• The centre management will have identified and put in place certain safety and security requirements, which must be adhered to.
• The Occupational and Safety Act regulation must be adhered to as well.
• It is the responsibility of all staff to ensure that the stock and assets of the shop are kept safe and secure at all times.

12. Asset Protection and Security:

• It is the function of the manager to ensure that all assets of the Retail Store are looked after and protected at all times. Therefore, you need to be diligent in making sure that theft, either from the outside or from the staff on the inside, does not take place.

13. Management:

• All the points mentioned above needs to be managed on a daily basis. It is the responsibility of the Manager to ensure that this is happening, by being aware of, identifying what needs to be done and then ensuring it is carried out either by giving instructions to the staff or doing it yourself or with the staff.

Please note: If you do not receive a response within two weeks of submitting your application, kindly consider your application unsuccessful.

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