16 Pick N Pay jobs in Eastern Cape
Customer Service Team Lead
Posted 8 days ago
Job Viewed
Job Description
2 days ago Be among the first 25 applicants
Lead with Impact as Our Next Customer Service Team Lead
Do you thrive in guiding teams toward success? At TalentPop, we’re looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you’re a results-driven leader who knows how to balance people management with operational excellence, this role is for you.
What You’ll Bring To The Table
- Minimum 3 years of leadership experience in a customer service environment.
- Proven background in e-commerce customer service (Shopify, BigCommerce, or Amazon experience a plus).
- Strong command of English, both written and spoken.
- Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
- Track record in managing KPIs, attendance, and performance with precision.
- Experienced in regular team coaching, one-on-one mentoring, and performance reviews.
- Ability to assess team well-being and provide support where needed.
- Analytical skills to create, interpret, and act on performance reports.
- Lead and monitor the performance of your assigned agents to ensure KPIs are consistently met or exceeded.
- Conduct regular coaching sessions and offer personalized guidance to help team members succeed.
- Evaluate performance bi-annually and recommend opportunities for growth, promotions, or recognition.
- Promote a positive, supportive, and high-performance culture.
Full-time, Monday to Friday | US PST Time Zone
Why Join TalentPop?
- Performance and recognition bonuses
- Health and dental insurance
- Paid time off
- Year-end bonus
- Personal computer with at least an i5 processor (or equivalent)
- Minimum 20 Mbps internet speed (both upload and download)
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at TalentPop App by 2x
Sign in to set job alerts for “Customer Service Team Lead” roles.Port Elizabeth, Eastern Cape, South Africa 9 hours ago
Port Elizabeth, Eastern Cape, South Africa 9 hours ago
Port Elizabeth, Eastern Cape, South Africa 9 hours ago
Port Elizabeth, Eastern Cape, South Africa 9 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Assistant Dordrecht
Posted 26 days ago
Job Viewed
Job Description
br>Requirements:
• Matric < r>• Basic English < r>• Good Communication and interpersonal skills < r>• Willingness to learn on a job < r>• Customer focused mindset < r>• Good customer service < r>• Active Listening < r>• Problem solving skills when dealing with customer issues < r>• Empathic attitude < r>
No experience needed, training will be provided.
Customer Service Assistant at Indwe
Posted 3 days ago
Job Viewed
Job Description
Requirements: br>• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude
Customer Service Assistant in Elliot
Posted 3 days ago
Job Viewed
Job Description
Requirements: br>• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude < r>
No experience needed, training will be provided.
Customer Service Assistant in Tarkastad
Posted 3 days ago
Job Viewed
Job Description
Requirements: br>• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude < r>
No experience needed, training will be provided.
Customer Service Assistant in Dutywa
Posted 8 days ago
Job Viewed
Job Description
br>Requirements:
• Matric < r>• Basic English < r>• Good Communication and interpersonal skills < r>• Willingness to learn on a job < r>• Customer focused mindset < r>• Good customer service < r>• Active Listening < r>• Problem solving skills when dealing with customer issues < r>• Empathic attitude < r>
No experience needed, training will be provided.
Customer Service Assistant in Cathcart
Posted 9 days ago
Job Viewed
Job Description
Requirements: br>• Matric < r>• Basic English < r>• Good Communication and interpersonal skills < r>• Willingness to learn on a job < r>• Customer focused mindset < r>• Good customer service < r>• Active Listening < r>• Problem solving skills when dealing with customer issues < r>• Empathic attitude
Be The First To Know
About the latest Pick n pay Jobs in Eastern Cape !
Customer Service Assistant in Peddie
Posted 12 days ago
Job Viewed
Job Description
br>Requirements:
• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude < r>
No experience needed, training will be provided
Customer Service Assistant in Stutterheim
Posted 12 days ago
Job Viewed
Job Description
br>Requirements:
• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude < r>
No experience needed, training will be provided
Customer Service Assistant in Cofimvaba
Posted 26 days ago
Job Viewed
Job Description
br>Requirements:
• Matric < r>• Basic English < r>• Good Communication and interpersonal skills < r>• Willingness to learn on a job < r>• Customer focused mindset < r>• Good customer service < r>• Active Listening < r>• Problem solving skills when dealing with customer issues < r>• Empathic attitude < r>
No experience needed, training will be provided.