106 Store Manager jobs in Eastern Cape

Overview

Job title: Store Manager

Job Location: Eastern Cape, East London

Deadline: October 18, 2025

• The Store Manager is a developing role, required to provide administrative support in the receiving and processing of shipment requests.
• This role administers all aspects of the shipment process to ensure client satisfaction.
• The Store Manager performs their daily tasks under supervision of a manager or team leader.
• Responsible for supporting and assisting with aspects of the logistics process to ensure successful shipment of products.
• Accurate and efficient issuing of shipping instructions.
• Implements the administration of the shipment process to ensure client satisfaction.
• Monitors shipment progress and provides feedback to stakeholders on estimated arrival dates.
• Often interacts with vendors to ensure the timeous and successful completion of shipments.
• Responsible for administering components of the shipment process including the escalation of problems and stakeholder management.
• Filing documents, tracking orders, liaising and working with clients and suppliers, and entering data into relevant software systems.
• Implements all supply chain procedures are supported and implemented, from coordinating deliveries to managing shipping documentation.
• Provides suggestions for the improvement of internal processes and systems.
• Performs any relevant task as requested by management.

• Good time management skills and problem-solving orientation.
• Displays a good level of client orientation.
• Good knowledge of import and export practices and processes.
• Working knowledge of logistics operations, including compliance.
• An understanding of global trade, marine and transit insurance and letters of credit.
• Organization, and planning; effective and efficient communication skills.
• Good attention to detail.
• Understanding of the order fulfilment cycle.
• Knowledge of logistics software or transport management systems.
• Some basic accounting knowledge.

• High School Certification or equivalent qualification preferred.
• Certificate in Logistics and Supply Chain or related preferred.

• Some previous experience as a Logistics Administrator, Warehouse Administrator or similar role.
• Transportation / Logistics jobs

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

Overview

JOE & THE JUICE

About Joe & The Juice

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences , and hereby ensuring a strong Financial Performance .

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth .

Position title: Store Manager

Reports to: Regional Manager

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation through effectively sparring with your District Manager. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

• Value-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles.
• Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of team members, and hereby the optimal team positioning, and future talent pipeline.
• Employee Engagement: Develop and motivate your team through development plans and feedback, in-store training, team meetings, and securing employee engagement score meets or exceeds the true benchmark score.
• Guest Experience: Ensure a guest-first approach, building strong guest relations through your local community in accordance with our brand behavior principles and hereby increase overall guest loyalty.
• Operational Requirements: Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and highest local standards and ratings are maintained.
• Shift Planning and Structures: Create an optimal store shift plan considering seasonality, local events, and other circumstances impacting the store traffic and hereby ensure an ideal workflow in accordance with company standards, and store budget. Managing employee absence, onboarding, off-boarding, and ensuring working time follows contractual obligations, union agreements, and legal requirements.
• Stock Handling: Full ownership of stock handling, including but not limited to counting, and ordering to ensure optimal inventory and hereby the waste percentage is not exceeding the specified monthly target.
• Performance Management: Accountable for building sales and optimizing store EBITDA to achieve defined KPI targets.

• Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
• Employee Engagement: Employee engagement score, employee turnover, and quick quits
• Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits
• Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA

Overview

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Store Manager is a developing role, required to provide administrative support in the receiving and processing of shipment requests. This role administers all aspects of the shipment process to ensure client satisfaction. The Store Manager performs their daily tasks under supervision of a manager or team leader.

• Responsible for supporting and assisting with aspects of the logistics process to ensure successful shipment of products.
• Accurate and efficient issuing of shipping instructions.
• Implements the administration of the shipment process to ensure client satisfaction.
• Monitors shipment progress and provides feedback to stakeholders on estimated arrival dates.
• Often interacts with vendors to ensure the timeous and successful completion of shipments.
• Responsible for administering components of the shipment process including the escalation of problems and stakeholder management.
• Filing documents, tracking orders, liaising and working with clients and suppliers, and entering data into relevant software systems.
• Implements all supply chain procedures are supported and implemented, from coordinating deliveries to managing shipping documentation.
• Provides suggestions for the improvement of internal processes and systems.
• Performs any relevant task as requested by management.

• Good time management skills and problem-solving orientation.
• Displays a good level of client orientation.
• Good knowledge of import and export practices and processes.
• Working knowledge of logistics operations, including compliance.
• An understanding of global trade, marine and transit insurance and letters of credit.
• Organization, and planning; effective and efficient communication skills.
• Good attention to detail.
• Understanding of the order fulfilment cycle.
• Knowledge of logistics software or transport management systems.
• Some basic accounting knowledge.

• High School Certification or equivalent qualification preferred.
• Certificate in Logistics and Supply Chain or related preferred.

• Some previous experience as a Logistics Administrator, Warehouse Administrator or similar role.

On-site Working

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Overview

The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. This role coordinates specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to general applications and interventions associated with the functionality within the store.

• Asset Management
  • Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
  • Coordination of maintenance and repair services
  • Protect and secure all company assets in the store
• Stock Control
  • Responsible for all stock and will be held accountable for all overages and shortages
  • Prepare requisitions to replenish stock
  • Identify and report on slow selling items
  • Conduct stock takes and manage shrinkage within company requirements
• Merchandising
  • Manage the quality and quantity aspects of the merchandise assortments
  • Coordinate the layout of shelves and merchandise of seasonal and sale displays
  • Identify new ways of promoting merchandise
  • Ensure required housekeeping standards are always maintained
• Marketing and Sales
  • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited
  • Prepare and direct staff who are preparing merchandise displays in alignment with sales and marketing requirements
  • Actively participate in promotions
  • Stay up to date with current advertising trends
  • Provide sales leadership to staff
  • Stay current with products, marketing, and pricing of area retailers with similar products
  • Achieve and exceed store sales targets
  • Organizing special promotions, sales and events
  • Initiating changes/improvement suggestions
• Administration and Cash
  • Ensure that the standard of administration and procedures in store are met
  • Ensure that the responsible persons are following proper procedures when handling all store cash
  • Check and verify these documents daily
  • Manage controllable expenses as this directly affects the profitability of the branch
  • Reporting daily figures to Area Manager
• Security / Risk
  • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
  • Monitor security staff and make sure that they are alert and performing their duties to the maximum
  • Ensuring that Health & Safety standards are met
  • Attend to alarm call outs
• Customer Services
  • Train staff in customer service
  • Assist customers with enquiries and complaints
  • Apply Customer Service principles in a friendly and enthusiastic manner daily
  • Continuously satisfy customer needs and attract clientele
• People Management
  • Assign employees to specific duties, by way of their job description, tasking plans and goals
  • Encourage, assist, and train employees to become a motivated workforce driving sales
  • Manage performance and development of staff
  • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
  • Manage the store staffing blueprint by replenishing staffing through the company recruitment policy and processes
  • Manage time and attendance of staff
  • Conduct staff meetings

• Matric Certificate
• NQF 5/6 Certificate or Diploma in Retail/Business Management preferable
• Valid Driver’s License – Code 8 unendorsed
• 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager

• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision making
• Performance focus
• Problem Solving
• Team Leadership

• Criminal / Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid / Firefighting training

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, please upload your CV + motivational letter by no later than 30 September 2025.

If you have not been contacted one (1) week from the closing date, please consider your application unsuccessful.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities :

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service-related complaints quickly and effectively.

Lead by example in reinforcing a customer-first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.

Foster a positive, engaging and productive working environment.

Administration & Compliance

Ensure strict adherence to company policies, systems, and procedures.

Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For :

Proven retail management experience

Strong leadership and people management skills

Excellent communication and organisational skills

Target and results-oriented mindset

Passion for customer service and retail excellence

Working Hours : Retail hours, including weekends and public holidays

Overview

The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store.

• Asset Management
  • Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
  • Co-ordination of maintenance and repair services
  • Protect and secure all company assets in the store
• Stock Control
  • Responsible for all stock and will be held accountable for all overages and shortages
  • Prepare requisitions to replenish stock
  • Identify and report on slow selling items
  • Conduct stock takes and manage shrinkage within company requirements.
• Merchandising
  • Manage the quality and quantity aspects of the merchandise assortments.
  • Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
  • Identify new ways of promoting merchandise.
  • Ensure required housekeeping standards are always maintained.
• Marketing and Sales
  • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
  • Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements.
  • Actively participate in promotions
  • Stay up to date with current advertising trends.
  • Provide sales leadership to staff.
  • Stay current with products, marketing, and pricing of area retailers with similar products.
  • Achieve and exceed store sales targets.
  • Organizing special promotions sales and events
  • Initiating changes/improvement suggestions
• Administration and Cash
  • Ensure that the standard of administration and procedures in store are met
  • Ensure that the responsible persons are following proper procedures when handling all store cash.
  • Check and verify these documents daily.
  • Manage controllable expenses as this directly affects the profitability of the branch.
  • Reporting daily figures to Area Manager
• Security / Risk
  • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
  • Monitor security staff and make sure that they are alert and performing their duties to the maximum
  • Ensuring that Health & Safety standards are met
  • Attend to alarm call outs
• Customer Services
  • Train staff in customer service
  • Assist customers with enquiries and complaints
  • Apply Customer Service principles in a friendly and enthusiastic manner daily
  • Continuously satisfy customer needs and attract clientele
• People Management
  • Assign employees to specific duties, by way of their job description, tasking plans and goals
  • Encourage, assist, and train employees to become a motivated workforce driving sales
  • Manage performance and development of staff
  • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
  • Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes
  • Manage time and attendance of staff
  • Conduct staff meetings

• (You must be able to answer “YES” to all requirements listed below)
• Matric Certificate.
• NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.
• Valid Driver’s License – Code 8 unendorsed
• 2-5 years in relevant Sales/retail/operations environment as an
• Assistant Manager/ Manager

• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision making
• Performance focus
• Problem Solving
• Team Leadership

• Criminal / Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid / Firefighting training

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, please upload your CV + motivational letter by no later than 20 September 2025.

If you have not been contacted one (1) week from the closing date, please consider your application unsuccessful.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Overview

The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. The person will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store.

• Asset Management
  • Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
  • Co-ordination of maintenance and repair services
  • Protect and secure all company assets in the store
• Stock Control
  • Responsible for all stock and will be held accountable for all overages and shortages
  • Prepare requisitions to replenish stock
  • Identify and report on slow selling items
  • Conduct stock takes and manage shrinkage within company requirements.
• Merchandising
  • Manage the quality and quantity aspects of the merchandise assortments.
  • Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
  • Identify new ways of promoting merchandise.
  • Ensure required housekeeping standards are always maintained.
• Marketing and Sales
  • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
  • Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements.
  • Actively participate in promotions
  • Stay up to date with current advertising trends.
  • Provide sales leadership to staff.
  • Stay current with products, marketing, and pricing of area retailers with similar products.
  • Achieve and exceed store sales targets.
  • Organizing special promotions sales and events
  • Initiating changes/improvement suggestions
• Administration and Cash
  • Ensure that the standard of administration and procedures in store are met
  • Ensure that the responsible persons are following proper procedures when handling all store cash.
  • Check and verify these documents daily.
  • Manage controllable expenses as this directly affects the profitability of the branch.
  • Reporting daily figures to Area Manager
• Security / Risk
  • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
  • Monitor security staff and make sure that they are alert and performing their duties to the maximum
  • Ensuring that Health & Safety standards are met
  • Attend to alarm call outs
• Customer Services
  • Train staff in customer service
  • Assist customers with enquiries and complaints
  • Apply Customer Service principles in a friendly and enthusiastic manner daily
  • Continuously satisfy customer needs and attract clientele
• People Management
  • Assign employees to specific duties, by way of their job description, tasking plans and goals
  • Encourage, assist, and train employees to become a motivated workforce driving sales
  • Manage performance and development of staff
  • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
  • Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes
  • Manage time and attendance of staff
  • Conduct staff meetings

• Matric Certificate.
• NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.
• Valid Driver’s License – Code 8 unendorsed
• 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager

• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision making
• Performance focus
• Problem Solving
• Team Leadership

• Criminal / Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid / Firefighting training

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, please upload your CV + motivational letter by no later than 12 September 2025.

If you have not been contacted one (1) week from the closing date, please consider your application unsuccessful.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store.

• Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
• Co-ordination of maintenance and repair services
• Protect and secure all company assets in the store

• Responsible for all stock and will be held accountable for all overages and shortages
• Prepare requisitions to replenish stock
• Identify and report on slow selling items
• Conduct stock takes and manage shrinkage within company requirements.

• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards are always maintained.

• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
• Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements.
• Actively participate in promotions
• Stay up to date with current advertising trends.
• Provide sales leadership to staff.
• Stay current with products, marketing, and pricing of area retailers with similar products.
• Achieve and exceed store sales targets.
• Organizing special promotions sales and events
• Initiating changes/improvement suggestions

• Ensure that the standard of administration and procedures in store are met
• Ensure that the responsible persons are following proper procedures when handling all store cash.
• Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.
• Reporting daily figures to Area Manager

• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
• Monitor security staff and make sure that they are alert and performing their duties to the maximum
• Ensuring that Health & Safety standards are met
• Attend to alarm call outs

• Train staff in customer service
• Assist customers with enquiries and complaints
• Apply Customer Service principles in a friendly and enthusiastic manner daily
• Continuously satisfy customer needs and attract clientele

• Assign employees to specific duties, by way of their job description, tasking plans and goals
• Encourage, assist, and train employees to become a motivated workforce driving sales
• Manage performance and development of staff
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
• Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes
• Manage time and attendance of staff
• Conduct staff meetings

• Matric Certificate.
• NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.
• Valid Driver’s License – Code 8 unendorsed
• 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager

• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision making
• Performance focus
• Problem Solving
• Team Leadership

• Criminal / Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid / Firefighting training

If you believe that you qualify and are looking for a challenging career requiring unquestionable commitment and passion, and wish to apply, please upload your CV + motivational letter by no later than 22 August 2025.
If you have not been contacted one (1) week from the closing date, please consider your application unsuccessful.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.