15 Customer Service Representatives jobs in Eastern Cape
Customer Software Support Consultant (Hospitality POS)
Posted 16 days ago
Job Viewed
Job Description
Reference
Sector Customer Services / Hospitality / Software
Location Gqeberha
Job Type full_time
Experience 1 to 10 years
Qualifications No education
Package Negotiable
Description
Our client in the hospitality technology sector is seeking to appoint a Customer Software Support Consultant (Hospitality POS) based in Gqeberha.
A wonderful career opportunity awaits you!
Requirements:
- Experience in software support or training, preferably in hospitality or POS systems.
- Strong understanding of hospitality operations and stock management.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple client accounts.
- Willingness to travel for onsite training and support.
- Flexible availability including evenings and weekends.
- Technically proficient with a passion for customer success.
- Previous experience as a restaurant manager is beneficial.
Responsibilities and expectations but not limited to:
- Deliver onsite and remote training sessions on POS software functionality.
- Train clients on stock control features including gross profit calculations, markups and inventory tracking.
- Educate internal staff on new software features and updates across all product lines.
- Audit client data to ensure accuracy and effective system usage.
- Build and maintain professional relationships with clients.
- Configure and set up client databases according to business requirements.
- Provide hands-on support during new business launches including go-live assistance and post-launch follow-up.
- Be available for after-hours support during critical onboarding phases.
- Maintain detailed records of client interactions, training sessions and support tickets.
- Participate in software testing and share feedback with the development team.
- Assist clients with troubleshooting and resolving software issues via phone, email or remote access.
Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.
I've applied, now what? Do you have any job openings? What should I wear to my Headhunters Interview? How long should I wait before I get contacted?
For the answers to these questions and many more, check out our FAQs
Don't miss out on new job opportunities! Get notified and stay ahead in your career journey.
Getting that dream job starts with making sure you have a professional CV.
Copyright Headhunters. All Rights Reserved. Website design Port Elizabeth by Perfect Circle
#J-18808-LjbffrCustomer software support consultant (hospitality pos)
Posted today
Job Viewed
Job Description
Customer Service Team Lead
Posted 8 days ago
Job Viewed
Job Description
2 days ago Be among the first 25 applicants
Lead with Impact as Our Next Customer Service Team Lead
Do you thrive in guiding teams toward success? At TalentPop, we’re looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you’re a results-driven leader who knows how to balance people management with operational excellence, this role is for you.
What You’ll Bring To The Table
- Minimum 3 years of leadership experience in a customer service environment.
- Proven background in e-commerce customer service (Shopify, BigCommerce, or Amazon experience a plus).
- Strong command of English, both written and spoken.
- Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
- Track record in managing KPIs, attendance, and performance with precision.
- Experienced in regular team coaching, one-on-one mentoring, and performance reviews.
- Ability to assess team well-being and provide support where needed.
- Analytical skills to create, interpret, and act on performance reports.
- Lead and monitor the performance of your assigned agents to ensure KPIs are consistently met or exceeded.
- Conduct regular coaching sessions and offer personalized guidance to help team members succeed.
- Evaluate performance bi-annually and recommend opportunities for growth, promotions, or recognition.
- Promote a positive, supportive, and high-performance culture.
Full-time, Monday to Friday | US PST Time Zone
Why Join TalentPop?
- Performance and recognition bonuses
- Health and dental insurance
- Paid time off
- Year-end bonus
- Personal computer with at least an i5 processor (or equivalent)
- Minimum 20 Mbps internet speed (both upload and download)
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at TalentPop App by 2x
Sign in to set job alerts for “Customer Service Team Lead” roles.Port Elizabeth, Eastern Cape, South Africa 9 hours ago
Port Elizabeth, Eastern Cape, South Africa 9 hours ago
Port Elizabeth, Eastern Cape, South Africa 9 hours ago
Port Elizabeth, Eastern Cape, South Africa 9 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Assistant Dordrecht
Posted 26 days ago
Job Viewed
Job Description
br>Requirements:
• Matric < r>• Basic English < r>• Good Communication and interpersonal skills < r>• Willingness to learn on a job < r>• Customer focused mindset < r>• Good customer service < r>• Active Listening < r>• Problem solving skills when dealing with customer issues < r>• Empathic attitude < r>
No experience needed, training will be provided.
Customer Service Assistant at Indwe
Posted 3 days ago
Job Viewed
Job Description
Requirements: br>• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude
Customer Service Assistant in Elliot
Posted 3 days ago
Job Viewed
Job Description
Requirements: br>• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude < r>
No experience needed, training will be provided.
Customer Service Assistant in Tarkastad
Posted 3 days ago
Job Viewed
Job Description
Requirements: br>• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude < r>
No experience needed, training will be provided.
Be The First To Know
About the latest Customer service representatives Jobs in Eastern Cape !
Customer Service Assistant in Dutywa
Posted 8 days ago
Job Viewed
Job Description
br>Requirements:
• Matric < r>• Basic English < r>• Good Communication and interpersonal skills < r>• Willingness to learn on a job < r>• Customer focused mindset < r>• Good customer service < r>• Active Listening < r>• Problem solving skills when dealing with customer issues < r>• Empathic attitude < r>
No experience needed, training will be provided.
Customer Service Assistant in Cathcart
Posted 9 days ago
Job Viewed
Job Description
Requirements: br>• Matric < r>• Basic English < r>• Good Communication and interpersonal skills < r>• Willingness to learn on a job < r>• Customer focused mindset < r>• Good customer service < r>• Active Listening < r>• Problem solving skills when dealing with customer issues < r>• Empathic attitude
Customer Service Assistant in Peddie
Posted 12 days ago
Job Viewed
Job Description
br>Requirements:
• Matric < r>• asic English < r>• G od Communication and interpersonal skills < r>• W llingness to learn on a job < r>• C stomer focused mindset < r>• G od customer service < r>• A tive Listening < r>• P oblem solving skills when dealing with customer issues < r>• E pathic attitude < r>
No experience needed, training will be provided