Shift Supervisor

Port Elizabeth, Eastern Cape Abantu Staffing Solutions

Posted 12 days ago

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Job Description

REQUIREMENTS

  • Matric (Grade 12) - Mathematics and Science required with a pass at a higher grade
  • Certificate in a technical discipline or production-related fields (NQF 5)
  • A diploma in a technical discipline or production-related fields (NQF 6) is required
  • Trade Test (NQF 5) - advantageous
  • Certificate in First Line Management (FLMP) (NQF 5) - advantageous
  • 5 years of experience in production/ maintenance operations in a manufacturing environment, of which 2 years should be at the supervisory level
  • Up to 3 years of experience in working shifts - advantageous

RESPONSIBILITIES

  • Production operations and control
    • Achieve production targets through the optimum use and application of resources and skills
    • Ensures production operational effectiveness, efficiency and quality to achieve targets following timeframes/ schedules
    • Ensures open communication channels with relevant departments to ensure the highest standards of product quality are maintained
    • Completes, processes and updates all production records and related documentation
  • Maintenance operations and control
    • Ensures effective and preventative maintenance is performed on all plant/ infrastructure/ equipment as required, to limit potential failure and optimise production processes
    • Coordinates first-line maintenance to restrict or prevent plant/ equipment downtime
    • Raise job cards for all maintenance work required, ensure work permits are included (work permits for “hot work”, vessel entry and elevated work to be escalated to the manager for approval)
    • Approves all job cards after maintenance work is completed successfully
    • Ensures that equipment and work areas are safe, maintained by operators, and that housekeeping principles are adhered to at all times
  • Compliance
    • Operates within controls and procedures to ensure the integrity of the company
    • Identifies and reports risks or areas of concern to management within own department and area of responsibility
    • Ensures compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure
    • Strictly adheres to, complies with and assumes responsibility for enforcing Health, Safety and Environmental legislation, regulations toward minimising risk, exposure, incidents or damage to the organization and environment in any form or manner
  • Customer service
    • Maintains effective working relationships with customers (both internal and external) towards rendering the highest quality of services
    • Represents the company in meetings with relevant stakeholders
    • Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with the company's core values
  • Staff supervision
    • Ensures that all employees have signed performance agreements
    • Monitors and measures performance quarterly by conducting employee appraisals
    • In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary
    • Ensures ongoing training and development of employees
    • Addresses employee relations matters fairly and promptly
  • Cost and financial control
    • Contributes to the budget preparation process
    • Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources
    • Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and the company's financial guidelines, and reports deviations to the direct manager
    • Explores opportunities to control and reduce costs
  • OHS requirements
    • Inspection and sign off on all safety equipment
    • Blood lead counselling for employees with high blood lead levels
    • Ensuring that all employees have the correct permits when doing specialised eg, working at heights and confined spaces
    • Ensure that all employees have proper sign-off for the tasks that are undertaken
    • Ensures that the team wears the correct PPE and uses it correctly to minimise exposure to lead acid dust
    • Be aware of all equipment safety issues and be constantly aware of high-speed machinery, which may pose a risk, to ensure the safety of the team and colleagues, and bypass safety systems where necessary for operational reasons
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Shift Supervisor

East London, Eastern Cape R180000 - R250000 Y Alliance Foods SA (Pty) Ltd.

Posted today

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Job Description

A vacancy exists in the Operations Department for Shift Supervisor (SS). Reporting to the Restaurant General Manager, the successful incumbent/s will be responsible for supervising team members with respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and assist the Assistant Restaurant Manager (ARM) and the Restaurant Manager (RGM) as requested.

KEY RESPONSIBILITIES

? Assist the RGM in the achievement of CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.

? Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximizing sales, operating efficiency and profitability.

? Allocate responsibilities to each employee on shift and monitor performance accordingly.

? Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required.

? Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds are maintained by all employees on all shifts under supervision.

? Report to the ARM/RGM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.

? Assist the ARM/RGM to implement restaurant training programmes for staff to enable them to maximize performance and realize their career potential.

? Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership with Heart, Smart and Courage.

INHERENT REQUIREMENTS FOR THE JOB

? English Proficiency

? Numeracy Proficiency

? Computer Skills – knowledge of MS Office, including Word, Excel and Outlook

? Minimum of 12 months in a Management Position

? All Star Certified + Individual Development Plan (IDP) in place

? Grade 12 NQF Level 4 and preferably a suitably related tertiary qualification

? A passion for product quality and the customer service experience, pride in the KFC Brand

Closing date: 12 September 2025

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Shift Supervisor - PE

Eastern Cape, Eastern Cape Pollock & Associates

Posted today

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Job Description

full-time
Job title : Shift Supervisor – PE Job Location : Eastern Cape, Port Elizabeth Deadline : October 29, 2025 Quick Recommended Links

  • We are seeking an experienced Shift Supervisor to oversee plant operations, production, and maintenance activities while ensuring safe, efficient, and high-quality output.
  • This role is accountable for leading teams, driving compliance, and delivering against production targets in a dynamic manufacturing environment.

Minimum Qualifications

  • Matric (Grade 12) – Mathematics (HG) preferred
  • Diploma in a Technical or Production-related discipline (NQF 6) – Required
  • Certificate in Technical or Production fields (NQF 5) – Advantageous
  • Trade Test (NQF 5) and/or First Line Management Certificate (NQF 5) – Advantageous

Experience

  • 5 years in Production/Maintenance within manufacturing (incl. 2 years supervisory)
  • Shift-work exposure (up to 3 years) – Advantageous

Technical & Professional Skills

  • Proficiency in MS Office, SAP, ERP, and job-specific systems
  • In-depth knowledge of plant production and maintenance processes
  • Strong understanding of safety, environmental, and manufacturing regulations
  • Effective verbal and written communication
  • Proactive, action-oriented, and resilient under pressure
  • Strong decision-making, planning, and problem-solving abilities
  • Leadership and supervisory capability with a customer-focused mindset

  • Production / Manufacturing jobs

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Shift Supervisor (Production and Maintenance)

Port Elizabeth, Eastern Cape Staff Solutions Recruitment

Posted 7 days ago

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Job Description

  • Minimum Requirements Education:
    • Matric with Mathematics and Science (Higher Grade passes required)
    • Diploma in a Technical or Production-related field (NQF Level 6) Required
    • Certificate in Technical or Production-related field (NQF Level 5) Minimum
    • Trade Test (NQF Level 5) Advantageous
    • First Line Management Certificate (FLMP) Advantageous
    Experience:
    • 5 years experience in Production or Maintenance operations in a manufacturing environment
    • Minimum 2 years in a supervisory capacity
    • Up to 3 years experience working shifts Advantageous
    Key Responsibilities Production Operations
    • Lead shift activities to ensure production targets are met through efficient use of people and resources
    • Maintain high standards of product quality and operational efficiency
    • Ensure timely and accurate completion of production records and reports
    • Communicate effectively with relevant departments to support smooth production flow
    Maintenance Coordination
    • Coordinate and ensure first-line and preventative maintenance is performed on plant equipment
    • Issue and manage job cards, and ensure proper work permits are processed for specialized tasks
    • Ensure equipment and plant areas are safely maintained and support strong housekeeping standards
    • Sign off completed maintenance work and report any follow-up needs
    Compliance & Safety
    • Enforce strict compliance with health, safety, and environmental regulations
    • Identify and report operational risks or areas of concern
    • Monitor adherence to standard operating procedures and legislative requirements
    • Promote a culture of safety awareness and accountability within the team
    Customer & Stakeholder Engagement
    • Maintain effective working relationships across departments and with external stakeholders
    • Represent the plant in relevant meetings and act as a key contact for shift-related matters
    • Address operational challenges with problem-solving and integrity
    Team Leadership & Performance Management
    • Lead and motivate shift employees to meet performance expectations
    • Conduct regular performance reviews and appraisals
    • Collaborate with HR on training, development, and employee relations
    • Support ongoing upskilling and maintain clear communication across the team
    Financial & Cost Control
    • Support the budgeting process and promote cost-effective use of resources
    • Monitor and control expenditures within budget guidelines
    • Identify and implement cost-saving opportunities across operations
    Occupational Health & Safety (OHS)
    • Ensure all employees adhere to PPE and safety procedures
    • Conduct regular safety equipment checks and ensure proper sign-off for tasks
    • Maintain awareness of high-speed machinery and operational hazards
    • Oversee employee readiness and medical compliance (e.g., blood lead levels where applicable)
    Key Competencies & Skills Technical Knowledge:
    • Strong understanding of production and maintenance processes in manufacturing
    • Working knowledge of relevant safety, health, and compliance regulations
    • Computer literacy in MS Office, SAP, ERP systems, or job-specific platforms
    Behavioural Attributes:
    • Decisive and level-headed under pressure
    • Proactive and action-oriented
    • Excellent planning and organisational ability
    • Strong analytical and problem-solving skills
    • Effective communicator (both written and verbal)
    • Resilient and adaptable
    • Able to lead teams and handle conflict situations professionally
    • Customer-focused mindset
    to quality and safety
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KFC Market Square - Shift Supervisor

Eastern Cape, Eastern Cape KFC

Posted today

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Job Description

full-time
Job title : KFC Market Square - Shift Supervisor Job Location : Eastern Cape, East London Deadline : October 30, 2025 Quick Recommended Links

KEY RESPONSIBILITIES

  • Assist the RGM in the achievement of CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
  • Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximizing sales, operating efficiency and profitability.
  • Allocate responsibilities to each employee on shift and monitor performance accordingly.
  • Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required.
  • Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds are maintained by all employees on all shifts under supervision.
  • Report to the ARM/RGM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.
  • Assist the ARM/RGM to implement restaurant training programmes for staff to enable them to maximize performance and realize their career potential.
  • Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership with Heart, Smart and Courage.

Requirements

INHERENT REQUIREMENTS FOR THE JOB

  • English Proficiency
  • Numeracy Proficiency
  • Computer Skills – knowledge of MS Office, including Word, Excel and Outlook
  • Minimum of 12 months in a Management Position
  • All Star Certified + Individual Development Plan (IDP) in place
  • Grade 12 NQF Level 4 and preferably a suitably related tertiary qualification
  • A passion for product quality and the customer service experience, pride in the KFC Brand!

  • Hospitality / Hotel / Restaurant jobs

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Operations Supervisor

East London, Eastern Cape Kempston Group

Posted 3 days ago

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Job Description

OPERATIONS SUPERVISOR

Minimum skills and experience required:
  • Completed grade 12 certificate
  • 5+ years previous working experience in the service industry or in a similar role
  • Driver's license (Code 8)
  • English speaking - Xhosa as a 2nd language is advantageous
  • Neat and well spoken, will be dealing with clients, good communication skills and ability to follow up
  • Ability to work on weekends and be on standby after hours
  • Basic knowledge of how to operate a PC and an iPad
  • Working knowledge of MS Office

Duties and Responsibilities:

Client Relationship Management
  • Conducting Monthly / Weekly client visits
  • Establish and build a relationship with client management
  • Develop understanding of the nature of the clients business and their requirements
  • Understand client requirements and ensure service delivery compliance according to agreed terms in respect of daily / weekly client meetings, site visits
  • Ensure all customer queries are resolved within 24hours
  • Develop operational SOP per client according to SLA
  • Attend to formal meetings at clients

Administration
  • Payroll
  • Ensure team compliance with payroll standard operating procedures
  • Ensure Operations Supervisor submit timesheets for cleaners to payroll / Admin processing of weekly / monthly payroll adhering to deadlines
  • Ensure payslips are distributed to operations supervisors and delivered on a weekly / monthly basis
  • Management of training of staff onsite including supervisor
  • Attend to escalated payroll queries
  • General administration
  • Assignee Files
  • Ensue maintenance of assignee files by contract manager through auditing of monthly file.

Cost Management
  • Analyse weekly stat per responsible client and highlight inconsistencies or irregularities and investigate reasons
  • Monitoring and managing PPE costs per assignee per site and conduct random PPE audits

Operational
  • Spot check and ensure all equipment on client's premises in a good working order and clean monthly inspections.
  • Ensure equipment is cleaned and serviced quarterly.
  • All maintenance and repairs of cleaning equipment to be repaired timeously.
  • Spot check and ensure all cleaners are presentable and are equipped with the correct PPE site specific conduct site inspections.
  • Prioritise and plan routes on priority.
  • Ensure all stock i.e. chemicals, equipment and consumables are accounted for stock control register completed as and when stock is taken.
  • Ensure monthly stock take is conducted.
  • Order monthly stock ensuring cheapest suppliers are used however quality not compromised. All chemicals must be SABS approved.
  • Source new suppliers.
  • When purchasing equipment 3 quotes need to be sourced, and purchase request is completed.
  • Ensure all operation supervisors / drivers adhere to deliveries / ad hoc cleans on the date scheduled.
  • Ensure installation are carried out professionally and inspection is carried out thereafter signed off by client.
  • Ensure all clients receive an operational blueprint and is signed off with sales.
  • Daily morning meetings with operations supervisors discuss task for the day, any concerns, complaint or issues they may have.
  • Ensure health and safety files are updated and readily available for client's access.
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Operations Supervisor

Kirkwood, Eastern Cape R900000 - R1200000 Y CHEP

Posted today

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Job Description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Job Description

Key Responsibilities May Include:

  • Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
  • Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
  • Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
  • Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
  • Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
  • Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
  • Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Position Purpose

The Operations Supervisor will be responsible for all equipment processing activities as well as maintenance for the Plant/s under his/her control. The incumbent is responsible to develop and manage relationships with all 3rd party service providers as well as customers where onsite activities occur within their area of responsibility.

Key Responsibilities

  • Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
  • Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
  • Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
  • Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
  • Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
  • Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
  • Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Key Requirements

  • Completed Diploma in Operations, Production, or Management .
  • 3 to 5 years of production management experience in a unionised environment.
  • Safety experience is mandatory, including exposure to:
  • ISO standards
  • GAP audits
  • Occupational health and safety compliance
  • Forklift driving ability is a bonus for emergencies

Skills and Knowledge

  • People management
  • People management
  • Analytical thinking
  • Microsoft Office proficiency, especially Excel and PowerPoint
  • Problem-solving and self-motivation
  • Ability to work independently in a remote location with minimal supervision
  • Strong leadership and accountability
LI-CH1
Remote Type

Not Remote

Skills to succeed in the role

Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us

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Shift Supervisor- Despatch - Port Elizabeth / Gqeberha

Eastern Cape, Eastern Cape KFC

Posted today

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Job Description

full-time
Job title : Shift Supervisor- Despatch - Port Elizabeth / Gqeberha Job Location : Eastern Cape, Port Elizabeth Deadline : October 30, 2025 Quick Recommended Links

KEY RESPONSIBILITIES

  • Assist the RGM in the achievement of CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
  • Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximizing sales, operating efficiency and profitability.
  • Allocate responsibilities to each employee on shift and monitor performance accordingly.
  • Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required.
  • Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds are maintained by all employees on all shifts under supervision.
  • Report to the ARM/RGM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.
  • Assist the ARM/RGM to implement restaurant training programmes for staff to enable them to maximize performance and realize their career potential.
  • Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership with Heart, Smart and Courage.

Requirements

INHERENT REQUIREMENTS FOR THE JOB

  • English Proficiency
  • Numeracy Proficiency
  • Computer Skills – knowledge of MS Office, including Word, Excel and Outlook
  • Minimum of 6 months in an All Star Position
  • All Star Certified + Individual Development Plan (IDP) in place
  • Grade 12 NQF Level 4 and preferably a suitably related tertiary qualification
  • A passion for product quality and the customer service experience, pride in the KFC Brand!

  • Hospitality / Hotel / Restaurant jobs

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Supervisor

East London, Eastern Cape Kempston Group

Posted today

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Job Description

SUPERVISOR


Minimum skills and experience required:
  • Grade 12 certificate
  • Minimum 2 years' experience in a supervisory role within retail
  • Experience in customer service and team leadership
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Good organizational and problem-solving skills
  • Ability to work under pressure and in a fast-paced environment
  • Basic computer literacy
  • Good phone etiquette

Duties and Responsibilities:
  • Oversee daily activities of store staff during shifts
  • Delegate tasks and monitor performance
  • Motivate team members to meet productivity and customer service goals
  • Assist with onboarding and training of new employees
  • Ensure high standards of customer service are maintained
  • Resolve customer complaints and queries efficiently
  • Support staff in handling difficult customer interactions
  • Promote a positive shopping experience
  • Assist with opening and closing procedures, including cash-up and security checks
  • Answer store phone calls professionally and courteously
  • Provide accurate information and assistance to callers
  • Take and relay messages clearly and promptly
  • Maintain a calm and helpful tone, even under pressure
  • Complete shift reports and handovers accurately
  • Report operational issues to management
  • Assist with scheduling and attendance tracking
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Operations Supervisor Port Elizabeth

Port Elizabeth, Eastern Cape Jobs 4 All

Posted 24 days ago

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Job Description

Job Purpose:
Seeking an Operations Supervisor at our Port Elizabeth Branch. The candidate should be a highly motivated, disciplined, self-starting individual. Willing to work long hours and weekends (available 24/7/365). The candidate must be presentable and well spoken. Able to converse with clients and resolve client complaints.

Key Responsibilities:
· Day-to-day planning of branch resources.
· Logistical planning of equipment, site deliveries and collections.
· Allocation of manpower.
· Attend to site specific issues.
· Record keeping (employee & fleet matrix).
· Crane operator recertification and annual medicals tracking.
· Planned Job Observations.
· Problem solving.
· Attend to non-branch related tasks.
· Shutdown planning.

Qualifications:
· Minimum GR 12 Senior certificate.
· Valid drivers licence.
· Minimum 3years operations supervision.
· Computer literate (Excel, Word, PowerPoint, Outlook).
· Sales experience an advantage.
· Rigging experience an advantage (preference will be given).

Physical Requirements:
· Must be able to pass basic medical.
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