161 Operations jobs in Pretoria
Senior Operations Specialist
Posted 9 days ago
Job Viewed
Job Description
Are you a dynamic leader ready to drive operational excellence within the Facilities Management sector? Our client urgently seeks a Senior Operations Manager to revolutionize processes, enhance efficiencies, and optimize resources across our business contract portfolio.
Duties & ResponsibilitiesKey Responsibilities:
- Analyze processes, procedures, and data to enhance productivity, quality, and resource allocation.
- Implement strategic initiatives to improve operational performance and client satisfaction.
- Ensure compliance with HSE, FM, and operational regulations.
- Utilize CRM, property management, financial management systems, and SAP for streamlined operations.
- Lead a team towards operational excellence through mentorship and effective management practices.
- Solid knowledge of facilities management principles and practices.
- Proficiency in CRM, property management, financial management systems, and SAP.
- Understanding of applicable HSE, FM, and operational legislation.
- Degree in Facilities Management/Engineering or equivalent qualification.
- Minimum 6 years experience in senior facilities management roles.
Market related.
#J-18808-LjbffrInstitutional Operations Specialist
Posted 2 days ago
Job Viewed
Job Description
Momentum Centurion, Gauteng, South Africa
Join or sign in to find your next jobJoin to apply for the Institutional Operations Specialist role at Momentum
Through our client‑facing brands and specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters and invest for the future. We help companies and organisations care for and reward their employees and members. Momentum Group provides practical financial solutions for people, communities and businesses.
Role PurposeLead and oversee the administrative support and services for Private Equities, Special Opportunities, Structured Products, Direct Properties, Fund of Hedge Funds, Listed Derivatives, Fixed Income, Securities Lending, and other off‑market investments such as Reinsurance agreements. Drive operational excellence through team leadership, process optimisation, and stakeholder management to support business objectives.
Requirements- Bachelor’s degree (BCom) or Financial Market Diploma preferred (Accounting a must)
- Minimum 8 years’ experience in the finance industry, with at least 5 years’ in Private Equity and Structured Products administration.
- Proven experience in process design and improvement.
- Proficient in investment administration systems and advanced Excel skills.
- Strong organisational, leadership, and communication skills.
- Lead, motivate, and develop a high‑performing team responsible for administering a diverse portfolio of investment products.
- Manage team performance, providing coaching, feedback, and development plans to ensure continuous growth and achievement of business objectives.
- Foster a culture of collaboration, accountability, and continuous improvement within the team.
- Ensure clear communication of goals, priorities, and deadlines to the team.
- Identify skill gaps and coordinate relevant training and development initiatives.
- Oversee the execution of operational strategies, plans, policies, and processes aligned with organisational goals.
- Ensure efficient and accurate administration of Private Equities, Special Opportunities, Structured Products, Fund of Hedge Funds, Direct Properties, Fixed Income, Securities Lending, Listed Derivatives, Reinsurance agreements, and other off‑market investments.
- Monitor and manage cash, scrip and unit reconciliation clearance activities.
- Lead participation in change initiatives, process improvements, and project delivery efforts, ensuring seamless transition support where applicable.
- Serve as the primary point of contact for internal and external stakeholders, delivering authoritative advice and expertise on investment administration matters.
- Build and sustain strong client relationships, ensuring service levels and client expectations are consistently met or exceeded.
- Drive initiatives to improve client service quality and ensure fair treatment within the area of responsibility.
- Collaborate across departments to translate business requirements into efficient operational processes and controls.
- Risk, Compliance & Financial Controls
- Support risk identification and mitigation efforts, escalating concerns and recommendations through appropriate channels.
- Manage financial resources and budgets within the team responsibly to optimise operational efficiency and cost effectiveness.
- Ensure compliance with regulatory requirements and internal policies across all administered investment products.
- Strong business acumen with the ability to lead and influence teams effectively.
- Demonstrated customer and stakeholder commitment with a client‑centric approach.
- Proven track record of driving results and delivering against targets.
- Leadership in change management and innovation initiatives.
- Excellent collaboration, impact, and influence skills.
- High level of self‑awareness and insight, promoting diversity and inclusiveness.
- Strong organisational and prioritisation capabilities.
Institutional Operations Specialist
Posted today
Job Viewed
Job Description
Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Lead and oversee the administrative support and services for Private Equities, Special Opportunities, Structured Products, Direct Properties, Fund of Hedge Funds, Listed Derivatives, Fixed Income, Securities Lending, and other off-market investments such as Reinsurance agreements. Drive operational excellence through team leadership, process optimisation, and stakeholder management to support business objectives.
Requirements
Experience and Qualifications:
- Bachelor's degree (BCom) or Financial Market Diploma preferred (Accounting a must)
- Minimum 8 years' experience in the finance industry, with at least 5 years' in Private Equity and Structured Products administration.
- Proven experience in process design and improvement.
- Proficient in investment administration systems and advanced Excel skills.
- Strong organisational, leadership, and communication skills.
Duties & Responsibilities
Key Responsibilities:
Leadership & Team Management
- Lead, motivate, and develop a high-performing team responsible for administering a diverse portfolio of investment products.
- Manage team performance, providing coaching, feedback, and development plans to ensure continuous growth and achievement of business objectives.
- Foster a culture of collaboration, accountability, and continuous improvement within the team.
- Ensure clear communication of goals, priorities, and deadlines to the team.
- Identify skill gaps and coordinate relevant training and development initiatives.
Operational Strategy & Execution
- Oversee the execution of operational strategies, plans, policies, and processes aligned with organisational goals.
- Ensure efficient and accurate administration of Private Equities, Special Opportunities, Structured Products, Fund of Hedge Funds, Direct Properties, Fixed Income, Securities Lending, Listed Derivatives, Reinsurance agreements, and other off-market investments.
- Monitor and manage cash, scrip and unit reconciliation clearance activities.
- Lead participation in change initiatives, process improvements, and project delivery efforts, ensuring seamless transition support where applicable.
Stakeholder Engagement & Client Service
- Serve as the primary point of contact for internal and external stakeholders, delivering authoritative advice and expertise on investment administration matters.
- Build and sustain strong client relationships, ensuring service levels and client expectations are consistently met or exceeded.
- Drive initiatives to improve client service quality and ensure fair treatment within the area of responsibility.
- Collaborate across departments to translate business requirements into efficient operational processes and controls.
- Risk, Compliance & Financial Controls
- Support risk identification and mitigation efforts, escalating concerns and recommendations through appropriate channels.
- Manage financial resources and budgets within the team responsibly to optimise operational efficiency and cost effectiveness.
- Ensure compliance with regulatory requirements and internal policies across all administered investment products.
Competencies
Competencies Required:
- Strong business acumen with the ability to lead and influence teams effectively.
- Demonstrated customer and stakeholder commitment with a client-centric approach.
- Proven track record of driving results and delivering against targets.
- Leadership in change management and innovation initiatives.
- Excellent collaboration, impact, and influence skills.
- High level of self-awareness and insight, promoting diversity and inclusiveness.
- Strong organisational and prioritisation capabilities.
Institutional Operations Specialist
Posted today
Job Viewed
Job Description
Introduction
Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Lead and oversee the administrative support and services for Private Equities, Special Opportunities, Structured Products, Direct Properties, Fund of Hedge Funds, Listed Derivatives, Fixed Income, Securities Lending, and other off-market investments such as Reinsurance agreements. Drive operational excellence through team leadership, process optimisation, and stakeholder management to support business objectives.
Requirements
Experience and Qualifications:
Bachelor's degree (BCom) or Financial Market Diploma preferred (Accounting a must)
Minimum 8 years' experience in the finance industry, with at least 5 years' in Private Equity and Structured Products administration.
Proven experience in process design and improvement.
Proficient in investment administration systems and advanced Excel skills.
Strong organisational, leadership, and communication skills.
Duties & Responsibilities
Key Responsibilities:
Leadership & Team Management
Lead, motivate, and develop a high-performing team responsible for administering a diverse portfolio of investment products.
Manage team performance, providing coaching, feedback, and development plans to ensure continuous growth and achievement of business objectives.
Foster a culture of collaboration, accountability, and continuous improvement within the team.
Ensure clear communication of goals, priorities, and deadlines to the team.
Identify skill gaps and coordinate relevant training and development initiatives.
Operational Strategy & Execution
Oversee the execution of operational strategies, plans, policies, and processes aligned with organisational goals.
Ensure efficient and accurate administration of Private Equities, Special Opportunities, Structured Products, Fund of Hedge Funds, Direct Properties, Fixed Income, Securities Lending, Listed Derivatives, Reinsurance agreements, and other off-market investments.
Monitor and manage cash, scrip and unit reconciliation clearance activities.
Lead participation in change initiatives, process improvements, and project delivery efforts, ensuring seamless transition support where applicable.
Stakeholder Engagement & Client Service
Serve as the primary point of contact for internal and external stakeholders, delivering authoritative advice and expertise on investment administration matters.
Build and sustain strong client relationships, ensuring service levels and client expectations are consistently met or exceeded.
Drive initiatives to improve client service quality and ensure fair treatment within the area of responsibility.
Collaborate across departments to translate business requirements into efficient operational processes and controls.
Risk, Compliance & Financial Controls
Support risk identification and mitigation efforts, escalating concerns and recommendations through appropriate channels.
Manage financial resources and budgets within the team responsibly to optimise operational efficiency and cost effectiveness.
Ensure compliance with regulatory requirements and internal policies across all administered investment products.
Competencies
Competencies Required:
Strong business acumen with the ability to lead and influence teams effectively.
Demonstrated customer and stakeholder commitment with a client-centric approach.
Proven track record of driving results and delivering against targets.
Leadership in change management and innovation initiatives.
Excellent collaboration, impact, and influence skills.
High level of self-awareness and insight, promoting diversity and inclusiveness.
Strong organisational and prioritisation capabilities.
Product Operations Specialist
Posted today
Job Viewed
Job Description
About The Role
Grade Level (for internal use):
10
The Team:
The Enterprise Data Organization (EDO) provides Data & Distribution services to data producers within S&P Global. Our team values innovation and collaboration, striving to optimize data operations and distribution processes to meet the evolving needs of our business partners.
Responsibilities And Impact
- Design and implement customized file configurations tailored to client needs.
- Provide expert technical troubleshooting and problem-solving for API integrations.
- Deliver technical consultancy to facilitate smooth API integration processes, and data sharing into warehouse solutions, including Snowflake, GCP BigQuery and Databricks.
- Lead client migration projects from legacy systems to our Data Delivery platform.
- Champion process optimization and automation to enhance efficiency.
- Manage monthly KPI reporting, generating insights from operational metrics to drive performance improvements.
- Identify and specify application issues, collaborating with Product & Development teams for improvements.
- Engage proactively with senior clients and stakeholders to ensure alignment and satisfaction.
- Facilitate the Agile process for prioritization, coordination, and planning within the team.
What We're Looking For
Basic Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of proven experience in API integration and programming skills, such like: Python, Java or others
- Strong problem-solving skills with a technical troubleshooting background.
- Excellent communication skills for effective client and stakeholder engagement.
Additional Preferred Qualifications
- Knowledge of data warehouse solutions, such like: Snowflake, GCP BigQuery and Databricks.
- Experience with operational tooling and automation techniques.
- Proficient understanding of software systems and enterprise application development.
- Experience in AzureDevOps, Splunk, Salesforce, MS Excel, and PowerBI.
- Ability to generate insights from operational metrics and drive performance improvements.
Why Join Us?
As a pivotal member of the Product Operations team, you will be instrumental in enhancing and expanding our distribution services. You will collaborate across Data Delivery and Product agile teams to ensure a superior customer experience through seamless onboarding processes. You will collaborate with global teams to translate customer requirements into precise delivery outputs for our extensive customer base. If you have a keen eye for data distribution and thrive in collaborative environments, we encourage you to apply and become a part of our dynamic team.
What's In It For
You?
Our Purpose
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
integrity
in all we do, bring a spirit of
discovery
to our work, and collaborate in close
partnership
with each other and our customers to achieve shared goals.
Benefits
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.
Our Benefits Include
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit:
Global Hiring And Opportunity At S&P Global
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert
If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
US Candidates Only:
The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -
202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH Middle Professional Tier I (EEO Job Group)
Job ID:
Posted On:
Location:
Centurion, South Africa
Senior operations specialist
Posted today
Job Viewed
Job Description
Senior Technical Operations Specialist
Posted 2 days ago
Job Viewed
Job Description
About Voyc
Voyc is a fast-growing SaaS company providing innovative compliance monitoring solutions for the financial services industry. We harness advanced AI and machine learning to ensure firms can monitor and improve their customer interactions effectively. As we expand our customer base and product offering, we're looking for talented individuals to join our mission to revolutionise the industry.
About the RoleThe Senior TechOps Specialist is responsible for architecting, securing, and scaling our cloud infrastructure and operational systems. This role leads the design and automation of deployments, ensures compliance and security across environments, and drives incident management practices. Working closely with engineering, security, and product teams, this person ensures that systems are resilient, compliant, and optimised for performance.
The ideal candidate combines deep expertise in AWS and infrastructure-as-code with strong leadership in operational excellence, incident response, and security-first practices.
Key Responsibilities- Architect, implement, and manage AWS services including EKS, EC2, ECS, S3, RDS, IAM, and Security Groups.
- Drive Infrastructure as Code adoption using Terraform and other automation frameworks.
- Lead the design and optimisation of CI/CD pipelines to ensure reliable and secure deployments.
- Oversee container orchestration and workload management in Kubernetes (EKS).
- Implement monitoring, observability, and alerting for proactive incident detection and resolution.
- Conduct penetration testing, vulnerability management, and infrastructure hardening.
- Ensure compliance with SOC2, and ISO27001 standards across systems and processes.
- Own the incident response lifecycle: triage, mitigation, root cause analysis, and post-mortems.
- Define and enforce security and operational best practices across teams.
- Mentor engineers in TechOps, DevOps, and SRE disciplines to raise the technical bar.
- Partner with product and engineering leadership to guide infrastructure strategy and roadmap.
- Optimise infrastructure performance and costs while ensuring scalability and resilience.
- 7+ years of experience in technical operations, DevOps, or SRE roles, with at least 3 years in a senior capacity.
- Strong hands-on expertise with AWS (EKS, EC2, ECS, S3, RDS, IAM, Security Groups).
- Proven experience with Terraform and Infrastructure as Code best practices.
- In-depth knowledge of Kubernetes, containerisation, and microservices architectures.
- Demonstrated experience with penetration testing, vulnerability scanning, and remediation.
- Familiarity with compliance frameworks such as SOX, SOC2, or ISO27001.
- Proficiency in designing and managing CI/CD pipelines and observability systems.
- Track record of leading incident response and operational risk management.
- Strong communication skills and ability to collaborate cross-functionally with security, product, and engineering teams.
- Technical Mastery : Deep knowledge of AWS, Kubernetes, IaC, and modern DevOps practices.
- Operational Excellence : Skilled in designing resilient, secure, and cost-efficient infrastructure.
- Security Leadership : Strong understanding of cloud security, compliance frameworks, and risk management.
- Incident Leadership : Experienced in driving incident response, RCA, and post-mortem culture.
- Mentorship : Capable of coaching and developing engineers across TechOps and SRE functions.
- Collaboration : Works effectively across engineering, security, and product teams to align priorities.
- Strategic Thinking : Shapes infrastructure roadmaps with scalability, reliability, and business needs in mind.
- Execution : Delivers improvements through automation, standardisation, and iterative development.
- Adaptability : Thrives in fast-paced, dynamic environments with evolving priorities.
- Communication & Documentation : Clearly documents systems, incidents, and decisions for organisational alignment.
In addition to gaining valuable experience and expanding your skills while building trust in financial services, working at Voyc offers:
- Remuneration: R750,000 – R850,000 per year
- A supportive, growth-oriented team culture that aligns with your personal goals
- Flexible working hours
- Innovative leave policies
- Company-sponsored lunches, travel, and learning opportunities, including an annual offsite event and Travel to the Netherlands
- An inclusive and representative workplace
More Perks here.
#J-18808-LjbffrBe The First To Know
About the latest Operations Jobs in Pretoria !
Senior Technical Operations Specialist
Posted 2 days ago
Job Viewed
Job Description
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by Voyc AI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeZAR750,000.00/yr - ZAR850,000.00/yr
Please Note: At this time we are only hiring candidates who are based and legally allowed to work in South Africa. If you are not in South Africa, please do not apply.
About Voyc
Voyc is a fast-growing SaaS company providing innovative compliance monitoring solutions for the financial services industry. We harness advanced AI and machine learning to ensure firms can monitor and improve their customer interactions effectively. As we expand our customer base and product offering, we're looking for talented individuals to join our mission to revolutionise the industry.
About The Role
The Senior TechOps Specialist is responsible for architecting, securing, and scaling our cloud infrastructure and operational systems. This role leads the design and automation of deployments, ensures compliance and security across environments, and drives incident management practices. Working closely with engineering, security, and product teams, this person ensures that systems are resilient, compliant, and optimised for performance.
The ideal candidate combines deep expertise in AWS and infrastructure-as-code with strong leadership in operational excellence, incident response, and security-first practices.
Key Responsibilities- Architect, implement, and manage AWS services including EKS, EC2, ECS, S3, RDS, IAM, and Security Groups
- Drive Infrastructure as Code adoption using Terraform and other automation frameworks
- Lead the design and optimisation of CI/CD pipelines to ensure reliable and secure deployments
- Oversee container orchestration and workload management in Kubernetes (EKS)
- Implement monitoring, observability, and alerting for proactive incident detection and resolution
- Conduct penetration testing, vulnerability management, and infrastructure hardening
- Ensure compliance with SOC2, and ISO27001 standards across systems and processes
- Own the incident response lifecycle: triage, mitigation, root cause analysis, and post-mortems
- Define and enforce security and operational best practices across teams
- Mentor engineers in TechOps, DevOps, and SRE disciplines to raise the technical bar
- Partner with product and engineering leadership to guide infrastructure strategy and roadmap
- Optimise infrastructure performance and costs while ensuring scalability and resilience
- 7+ years of experience in technical operations, DevOps, or SRE roles, with at least 3 years in a senior capacity
- Strong hands‑on expertise with AWS (EKS, EC2, ECS, S3, RDS, IAM, Security Groups)
- Proven experience with Terraform and Infrastructure as Code best practices
- In‑depth knowledge of Kubernetes, containerisation, and microservices architectures
- Demonstrated experience with penetration testing, vulnerability scanning, and remediation
- Familiarity with compliance frameworks such as SOX, SOC2, or ISO27001
- Proficiency in designing and managing CI/CD pipelines and observability systems
- Track record of leading incident response and operational risk management
- Strong communication skills and ability to collaborate cross‑functionally with security, product, and engineering teams
- Technical Mastery: Deep knowledge of AWS, Kubernetes, IaC, and modern DevOps practices
- Operational Excellence: Skilled in designing resilient, secure, and cost‑efficient infrastructure
- Security Leadership: Strong understanding of cloud security, compliance frameworks, and risk management
- Incident Leadership: Experienced in driving incident response, RCA, and post‑mortem culture
- Mentorship: Capable of coaching and developing engineers across TechOps and SRE functions
- Collaboration: Works effectively across engineering, security, and product teams to align priorities
- Strategic Thinking: Shapes infrastructure roadmaps with scalability, reliability, and business needs in mind
- Execution: Delivers improvements through automation, standardisation, and iterative development
- Adaptability: Thrives in fast‑paced, dynamic environments with evolving priorities
- Communication & Documentation: Clearly documents systems, incidents and decisions for organisational alignment
- Remuneration: R750,000 - R850,000 per year
- A supportive, growth‑oriented team culture that aligns with your personal goals
- Flexible working hours
- Innovative leave policies
- Company‑sponsored lunches, travel, and learning opportunities, including an annual offsite event and travel to the Netherlands
- An inclusive and representative workplace
Commercial Operations Specialist – AAE
Posted today
Job Viewed
Job Description
Overview
Job title: Commercial Operations Specialist – AAE
Job Location: Gauteng, Pretoria
Deadline: October 19, 2025
Quick Recommended Links
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- Partner with Market Leaders and Sales Managers to support regional commercial activities.
- Track and report on pipeline, back orders, opportunities, and overall sales performance.
- Support market expansion initiatives, ensuring timely execution and alignment with strategic goals.
- Manage the costing and quotation process, ensuring accuracy and timely delivery.
- Monitor progress of key projects and initiatives; provide actionable feedback.
- Maintain contract records and initiate renewals to meet business requirements.
- Support QC department on country regulatory requirements for compliance
- Utilize CRM (Salesforce) platform for performance tracking and data management
- Tertiary qualification – Undergraduate Degree or Postgraduate Degree preferably.
- Advanced Excel proficiency for building reports and dashboards.
- People management experience, including oversight of a direct report (Customer Service Administrator).
- Execution-oriented mind-set with a focus on delivering results.
- Strong collaboration skills to work effectively across diverse teams.
- Meticulous attention to detail, especially in costing, reporting, and contract management.
- Professional presence to represent Arjo confidently with distributors and customers
- Sales / Retail / Business Development jobs
Product Operations Specialist API
Posted today
Job Viewed
Job Description
About the Role
Grade Level (for internal use):
10
The TeamThe Enterprise Data Organization (EDO) provides Data & Distribution services to data producers within S&P Global. Our team values innovation and collaboration striving to optimize data operations and distribution processes to meet the evolving needs of our business partners.
Responsibilities and Impact- Design and implement customized file configurations tailored to client needs.
- Provide expert technical troubleshooting and problem-solving for API integrations.
- Deliver technical consultancy to facilitate smooth API integration processes and data sharing into warehouse solutions including Snowflake, GCP BigQuery and Databricks.
- Lead client migration projects from legacy systems to our Data Delivery platform.
- Champion process optimization and automation to enhance efficiency.
- Manage monthly KPI reporting generating insights from operational metrics to drive performance improvements.
- Identify and specify application issues collaborating with Product & Development teams for improvements.
- Engage proactively with senior clients and stakeholders to ensure alignment and satisfaction.
- Facilitate the Agile process for prioritization, coordination, and planning within the team.
Basic Required Qualifications :
- Bachelors degree in Computer Science, Information Technology, or a related field.
- 3 years of proven experience in API integration and programming skills such as Python, Java, or others.
- Strong problem-solving skills with a technical troubleshooting background.
- Excellent communication skills for effective client and stakeholder engagement.
Additional Preferred Qualifications :
- Knowledge of data warehouse solutions such as Snowflake, GCP BigQuery and Databricks.
- Experience with operational tooling and automation techniques.
- Proficient understanding of software systems and enterprise application development.
- Experience in AzureDevOps, Splunk, Salesforce, MS Excel and PowerBI.
- Ability to generate insights from operational metrics and drive performance improvements.
Why Join Us
As a pivotal member of the Product Operations team you will be instrumental in enhancing and expanding our distribution services. You will collaborate across Data Delivery and Product agile teams to ensure a superior customer experience through seamless onboarding processes. You will collaborate with global teams to translate customer requirements into precise delivery outputs for our extensive customer base. If you have a keen eye for data distribution and thrive in collaborative environments we encourage you to apply and become a part of our dynamic team.
Whats In It For YouOur Purpose :
Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People :
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values :
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits :
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include :
Health & Wellness : Health care coverage designed for the mind and body.
Flexible Downtime : Generous time off helps keep you energized for your time on.
Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future : Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks : Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit : Hiring and Opportunity at S&P Global :
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert :
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.
US Candidates Only : The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Professional (EEO Job Group) (inactive) 20 - Professional (EEO-2 Job Categories-United States of America) IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
Required Experience :
IC
Key Skills
Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy
Employment Type : Full-Time
Experience : years
Vacancy : 1
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