301 Analyst jobs in Pretoria

The Strategic Partner Analyst will play a critical role in ensuring high Supply Partner satisfaction as they adopt and scale with our clients' Supply APIs and survey demand. This is an exciting opportunity to build and optimize the Supply Partner network for our client. In partnership with Sales and Product, the Supply team will own the post-sale supply partner experience from initial onboarding through optimization and scaling. We are looking for a data-driven individual with API knowledge, an analytical skill set, market research industry experience, and strong communication and relationship management skills. This position will report to the Director, Strategic Partnerships.

The shift for this position aligns with US business hours in Eastern or Central Time, which equates to 2/3pm - 11pm/12am SAT from March to November and 3/4pm - 12/1am SAT from November to March. This role is a full-time, remote position and is open to candidates who are currently authorized to work in South Africa and reside in South Africa.

• Partner with Supply and Business Intelligence functions to identify areas for optimization with our clients' Supply Partners.
• Proactively collaborate with Research Services to identify supply gaps in our clients' supply network.
• Develop and continuously maintain insightful performance reporting for Supply Partners.
• Drive rapid Supply API optimization by providing actionable feedback, maintaining high performance expectations.
• Partner with Supply Sales function to ensure high supply partner retention through strong working relationships, understanding their business, and how our clients' products add value.
• Partner with company supply partners and internal resources to proactively identify and resolve supply partner pain points that put supply partner loyalty and retention at risk.
• Maintain an effective and efficient level 1 support function to address supply partner concerns with potential API errors.
• Serve as a liaison between our clients' supply partners and their Product Management team, regularly sharing supply partner feedback and priorities.
• Proactively send potential partner leads to Supply Sales to expand supply network.

• 1-3+ years of experience in the market research industry.
• Knowledge of DIY sampling platforms.
• Strong working knowledge of API integrations fundamentals, along with previous exposure to API integrations.
• Fluency in business English, with a wide knowledge of various professional terms from different industries.
• Polished, succinct, and grammatically correct written communication skills.
• Exceptional organizational awareness, emotional intelligence, and written/verbal communication.
• Proven experience building and maintaining strong relationships with stakeholders at all levels of seniority and experience, within and outside of the company.
• Strong passion for technology and process innovation to drive continuous improvements.
• Being coachable, taking extreme ownership, and trusting the process.
• Strong problem-solving skills and ability to think critically and on your feet.
• An at-home fibre internet connection with a minimum speed of 20 Mbps is a requirement of the position.
• Knowledge of programmatic supply methodology.
• Strong data analysis skills with experience using SQL and PowerBI.

HR Services, Recruitment & Selection

Overview

DLK Group | Contract

Business Analyst – Pretoria, South Africa

Posted on 02/09/2025

• Date Opened: 02/09/2025
• Job Type: Contract
• Industry: IT Services
• Work Experience: 5-7 years
• Salary: Market Related
• City: Pretoria
• Province: Gauteng
• Country: South Africa
• Postal Code: 0002

• Key Responsibilities – (as listed):
• Work with stakeholders to gather, document, and analyse business requirements.
• Map and evaluate current business processes, identify gaps, and recommend improvements.
• Collaborate with technical teams to ensure solutions meet business needs.
• Prepare documentation including Business Requirement Documents (BRDs), process flows, and use cases.
• Facilitate workshops, interviews, and meetings to clarify requirements and confirm understanding.
• Support the creation of functional specifications and solution designs.
• Assist with user acceptance testing (UAT) and ensure deliverables meet quality standards.
• Provide updates and progress reports to project management and stakeholders.
• Ensure compliance with IIBA standards and ICT governance frameworks.
• Contribute to change management activities and provide support during implementation.

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder engagement abilities.
• Ability to translate business needs into technical requirements.
• Knowledge of BABOK frameworks and methodologies.
• Proficiency in documentation and process mapping tools.

• Minimum of 5 years’ experience as a Business Analyst.
• 3-year National Diploma (NQF 6) or higher in ICT-related field (Information Technology, Computer Science, Information Systems, etc.).
• Business Analysis Certification aligned with the International Institute of Business Analysis (IIBA) and BABOK Guide.

Job purpose:

The purpose of this role is the practice of enabling change in our customers organisations, by defining needs and recommending solutions that deliver value to stakeholders. This role is required to conduct detailed analysis based on business problems that exist and/or opportunities identified, to recommend the appropriate action required to address the change in conjunction with impact-aware thinking in terms of the broader ecosystem. The Junior Business Analyst will be responsible to understand and interpret the business requirements, and interpret those through business, systems and technical documentation so that business and technical readers understand what needs to be delivered.

Key accountabilities:

• Create and design specifications as requested by the various Business Units.
• Liaise with consultants and managers to document business processes effectively.
• Ensure that various appropriate infrastructure elements, including documents, manuals, policy documents, etc. are kept up to date and are available
• To analyse and understand project scope and core objectives linked to the product roadmap
• Assist in requirements elicitation workshops with stakeholders to define high level business requirements.
• Working closely with the Business Analyst to create and develop all types of requirements; business, user (stakeholder), functional (solution), non-functional (quality of service), constraint, and implementation (transition)
• Proactively communicate and collaborate with the project team to analyse information needs and functional requirements to deliver the following artefacts that are needed:
  • Business/functional requirement specifications
  • Wireframes
  • Workflow/Process flow diagrams
  • Data Models
• Be proactive in ensuring that the Development team understands the requirements by attending daily team meetings and initiating functional clarification sessions
• Review the test plan and test scripts to ensure quality and coverage

• Investigates and keeps abreast of systems, technology infrastructure and operational procedures.
• Maintains a high level of knowledge about client's business and related application requirements.
• Analyses the changes necessary to ensure that current and future business requirements can be met.
• Defines, evaluates and presents feasible and practical business solutions
• Creates accurate business documents and functional specifications according to agreed standards.

• A proven track record of delivering results, in a fast-paced environment
• Good basic technical understanding of software development processes
• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking
• Highly structured thinker with strong attention to detail
• Versatile, resourceful, and able to work on varied tasks simultaneously
• Ability to verbalise and visualise outcomes and communicate trends in a clear, concise manner
• An understanding of the Agile and Waterfall methodologies, and a hybrid of these two methodologies
• Must be able to listen, advise, and escalate issues early in the project life cycle
• Good understanding of the business analysis concepts, tools and methodology
• Basic understanding of software systems and software development lifecycles
• Basic understanding of software environments and the integration requirements of product interfaces the clients, domains, business environment and especially their supply chain and warehousing challenges
• Good understanding of project management from experience and/or academic qualification
• Good understanding of people management requirements

• Bachelor's Degree in appropriate field of study or equivalent work experience
• 2+ years industry experience

• Experience in working with Agile Teams and successfully delivering Agile based software projects (including attending daily scrums, Kanban boards)
• Data Analysis / Process Analysis

• Tertiary Qualification
• Business Analysis certification (e.g. BABOK, IIBA, CBAP,FTI)

• Get stuff done: completing tasks, and contributing to the deliverables of the team to ensure we deliver high quality products
• Be the best you can be: investing time in learning and sharpening your skills. Teaching and sharing your unique skills with the rest of the team
• Do the right thing: we build a culture of mutual respect and collaboration, admit to mistakes and learn from them
• Servicing the customer: at the forefront of providing service excellence and customer satisfaction
• Solve together: we conduct ourselves in such a way that we work harder, cooperate and be supportive of one another and contribute to the team spirit
• Build a bridge: progress with what you have and solve a challenge
• Add value: to tasks, interactions with colleagues and customer interactions
• Have fun! we enjoy the work we do and the people that we are doing it

• Client
• Development team
• Management

Momentum Centurion, Gauteng, South Africa

Join to apply for the Business Analyst role at Momentum

Momentum Centurion, Gauteng, South Africa

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme) and other specialist brands, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at

Conduct an analysis of business needs to provide software application solutions focused on delivering business value. Together with a range of business, technical, and technology stakeholders, you will help design and implement innovative solutions to meet business objectives. You are responsible for working with multiple stakeholder groups across the organization to identify, investigate, and analyze challenges faced by the enterprise. The Business Analyst will synthesize the business requirements, which will in turn inform the solution design.

• 5+ years' experience as a business analyst
• Relevant degree (essential)
• Experience and sound knowledge of Agile methodologies and continuous delivery models (essential)
• IIBA certification (advantageous)
• Experience in the Financial industry (advantageous)

• The ability to do quantitative business analysis i.e., required to perform mathematical calculations to make financial decisions.
• Must have a good understanding of fractions, decimals and percentages, creating and analyzing charts, graphs and tables
• Identifying, investigating, and analyzing problems faced by businesses; proposing documented solutions that fully address the business requirements needed to optimize the business.
• Keeping abreast of market changes and internal system developments, ensuring that all new processes align to best practices.
• Accountable for eliciting requirements and solution design through conducting requirement session (JAD), interviews and reviewing (extracting info) existing documentation.
• Collaborating with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
• Developing and documenting detailed functional and non-functional requirements specifications in line with standards.
• Critically evaluating business processes in order to establish time and cost parameters and make innovative recommendations that will positively impact the business.
• Investigate and analyze alternative solutions and propose the best approach to meet a business need.
• Developing solutions that encompass the entire system (people, process and technology).
• Assisting in the identification of risks and issues pertaining to the implementation of the solution requirements.
• Documenting the impact and interactions of business processes and requirements to support system design and development.
• Contributing to the successful implementation of projects in order to achieve the business outcome.
• Supporting integrated systems testing and review testing results.
• Participating in quality reviews and implementing corrective measures to enhance the solution.
• Identifying and analyzing deficiencies, loopholes, etc. in operational processes and proposing a way forward to effectively deal with them.
• Investigating and proposing process optimization opportunities in the context of best practice and improved operational efficiency.
• Developing and maintaining productive working relationships with peers and organizational role players to achieve optimal cross process integration.

• Customer/ Stakeholder Commitment
• Business Acumen
• Drive for Results
• Leads Change and Innovation
• Reporting and Interpretation
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness
• Institutional Process Analysis & Redesign

Job Purpose

To effectively design and implement business solutions that resolve business problems or needs and to further partake in operational and system maintenance support to resolve issues.

• Change Management
• Compile an impact analysis on existing processes that include a feasibility and risk assessments.
• Involve appropriate stakeholders in the change process and ensure that the change impact is understood by all stakeholders.
• Business Solution Identification
• Facilitate workshops with subject matter experts to define business processes and to capture the processes in line with the BPM Standard Operating Procedure.
• Compile a well‑defined Business Requirement Specification that includes integration-, process, application, data and technology requirements.
• Solution Delivery
• Compile a Functional Requirement Specification based on the Business Requirement Specification that describes the requested behaviour of a system.
• Facilitate or participate in the compiling of test cases, User Acceptance testing and training of system users according to the Business Requirement Specification.
• Solution Implementation
• Co‑ordinate the operational process and implementation of the solution to the production environment.
• Verify operating and user documentation.
• Communicate changes to relevant stakeholders.
• Compile user manuals and conduct training.
• Operational Duties
• Provide user and system support and deliver solutions on requests for information or change in line with the demand management escalation process.

• Matric with Mathematics
• Business Analyst Diploma/Degree

• Minimum of 5 years’ Business Analyst exposure in a financial services business environment

• MS Office
• Ability to liaise with stakeholders and manage expectations
• Strong business acumen
• Good communication skills
• Problem solving skills
• Planning and organizing skills
• Interpersonal skills
• Strong analytical skills
• Facilitation skills
• Client engagement skills
• Must be able to manage conflict and function effectively in a highly stressful environment
• Willingness to continuously enhance and develop skills

• Mid-Senior level

• Full-time

• Research, Analyst, and Information Technology

Lightstone Auto is an intelligent solutions company with strong, automotiveindustry-specific expertise and core capabilities in Dealer systems (Sales,Stock, Marketing and F&I), market performance and forecasting analyticsand data management.

We specialize in delivering integrated, online knowledge solutions, batchand real-time data quality solutions, and a broad range of dealershipfocused analytical products to a range of automotive manufacturers,dealerships, government and financial services clients.

We hire exceptional people and provide them with the environment wherethey can excel. Our non-corporate culture encourages flexibility,collaboration and innovation.

We pride ourselves in our core values to Encourage Participation, Respondto Changing Needs and Win Together, which are reflected in eachdevelopment, project, product or service we undertake to deliver.

Transformation andGrowth

The TAG (Business Transformation and Growth) team is a dynamic, cross-functional unit dedicated to shaping the future of Lightstone Auto.

With expertise across technology, business strategy, product development,and data analytics, the TAG team is at the forefront of driving innovation,transformation, and sustainable growth.

The TAG team plays a pivotal role in shaping the future of the company bydriving both short-term successes and long-term growth. Throughinnovative thinking, operational excellence, and an unwavering commitmentto customer satisfaction, the TAG team is instrumental in positioning thecompany as a leader in the automotive SaaS and data space.

Business Analyst

We are seeking a skilled and detail-oriented Business Analyst to join ourteam. In this role, you will be responsible for analysing and understandingbusiness needs, gathering and documenting requirements, and workingclosely with stakeholders and technical teams to deliver effective solutions.

You will play a critical role in bridging the gap between business objectivesand technology, ensuring that projects are aligned with organizational goalsand that solutions meet the needs of end users.

The ideal candidate will have a strong ability to think analytically,communicate effectively, and manage multiple priorities. As a BusinessAnalyst, you will help drive process improvements, enhance operationalefficiency, and contribute to the overall success of the company by ensuringthat business requirements are met through strategic and technology-drivensolutions.

Business Analysis and Solution Definition/Design

• Gather and define clear system and product requirements,creating detailed specifications through research, consultation,and needs analysis.
• Compile relevant specifications documents, UX, UI designs,wireframes and test cases.
• Planning for requirement gathering sessions, design,development and testing processes
• Understand the business problem/issues/challenges of theclient’s organisation and industry
• Review and edit requirements, specification documents andbusiness processes.
• Work closely with the Solution Architect to translate strategicand operational decisions into business solutions
• Develop wire frames, workflows, use case diagrams, flowcharts,and other analysis-type documentation
• Continuously improve existing products, systems and processeswithin the division.
• Identify issues, bugs, and bottlenecks and devise solutions tothese problems within the department.

Technical Recommendation and Testing

• Own systems, user acceptance testing and implementation ofchanges or new applications
• Lead the functional testing efforts of the team against thebusiness requirements
• Understand how to test, spend time testing, clearlycommunicating defects to the development team, writing of testcases, go-between between testing team and the client,understanding testing cycles at the client
• Development of test scenarios and test cases, and testingactivities necessary to assess the quality and completion ofsystem implementations
• Ensure issues are identified, tracked, reported on and resolvedin a timely manner
• Work with the client to identify and prioritise required changes
• Communicate client enhancements to the development team

Project Execution

• Define and enforce project deadlines and delivery schedules
• Communicate and apply project standards across thedevelopment team
• Understand the development process, what the developersrequire in order to do their job and do it properly, and how bestto enable to development team
• Manage the workload of the development team
• Consistently deliver high-quality services and solutions to ourclients
• Understand the deployment process, coordinate deploymentsand validate the success of deployments on completion
• Take ultimate accountability for the final product that is deliveredand the timelines that it is delivered in
• Manage multiple projects and products at various stages ofdevelopment and implementation simultaneously.

• Bachelor’s degree/ Diploma in Information Technology,Computer Science or related field,
• AND / OR a Minimum of 2 - 5 years business analysis or projectmanagement experience
• Proven experience within the Auto industry/FinTech servicessector would be advantageous
• Knowledge of Agile and SCRUM methodologies
• Software development lifecycle (end-to-end project exposure)
• Solid experience in working in a multi-disciplinary team,fostering collaboration and teamwork
• Strong business acumen, communication and facilitation skills
• Strong problem-solving and analytical skills
• Willingness to be flexible in job responsibilities as needs andopportunities warrant
• Strong understanding of web-based solutions delivery
• Strong experience using DevOps and the use of this tool tofacilitate the project lifecycle
• SQL skills would be an additional benefit
• BPMN 2.0 or UML Knowledge
• API knowledge
• SaaS and/or PaaS experience would be beneficial
• Excellent computer proficiency (especially in MS Office productsuite)

• Excellence oriented and a desire to evolve processes anddelivery models to drive efficient and outstanding delivery
• Energetic, driven and committed to project success whileworking under tight time constraints and pressure
• Ultimate accountability of a project and the delivery of your team
• A mature and professional individual who is self-motivated andenthusiastic
• A desire to contribute positively to the development team
• An individual who is driven to contribute to and maintain theculture of our team
• A team player
• Take responsibility for the quality and data integrity of thesolution being delivered to the business
• Facilitate good working relationships with clients and thetechnical team alike
• An independent thinker who can think out of the box
• Automotive enthusiast (Petrol head) – Live, breathe everythingautomotive – desirable

Communication

• Ability to communicate effectively and efficiently in both writtenand verbal formats
• Assist in the facilitation of team and client meetings
• Communicating effectively with customers and building strongand long-lasting relationships with these customers
• Deliver informative, well-organised presentations and statusreports
• Understand how to communicate difficult/sensitive information ina tactful manner

Problem Solving

• Identifies critical issues and when to take action
• Challenging the client and development team to think out of thebox

Requisition #

AD-L7.3

Job title

Business Analyst

Category

Contract type

Permanent (Employee)

Full Time

Description

Zutari: Co-creating an engineered impact.

Zutari is a well-established, management-owned engineering firm with almost 90 years' experience. As human-centred engineering consultants and advisors, we are trusted by our clients, business partners, communities and other stakeholders across Africa.

We co-create engineering solutions that have a positive impact and improve people's lives. Zutari values inclusion and recognises the importance of a diverse, talented workforce, believing that people need other people to succeed.

What kind of talent do we pursue?

We employ people with the right attitude and a positive mindset, who are motivated by doing the right thing, getting things done and share a sense of urgency. People who have an impact in our teams and broader community. People who think differently and connect with those around them to co-create new opportunities and leave a meaningful legacy.

Role overview

We are seeking a Business Analyst to join our Digital Advisory Unit in the Tshwane Office . This role supports our asset information management and digital transformation service streams, working closely with asset-intensive clients to understand their operational context, define functional and information requirements, and shape solutions tailored to their maturity and environment.

The Business Analyst contributes to long-term client relationships by helping organisations move from fragmented, siloed processes toward integrated, information-enabled operations. The focus is on the operations and maintenance phase of the asset lifecycle, where enduring value from digital investment is realised. Success in this role depends on the ability to connect business understanding, data systems, governance, and people.

The role primarily supports advisory services aligned with ISO 19650 information management processes, with a particular focus on developing Organisational Information Requirements (OIR) and Asset Information Requirements (AIR).

Role responsibilities

The Business Analyst plays a pivotal role in shaping information-centric solutions for asset-intensive clients. Responsibilities span from framing requirements to modelling data and supporting governance, always with a focus on operational sustainability.

• Business Analysis and Solution Framing: Engage clients to understand their context, value chain, and maturity. Clarify and structure functional requirements from ambiguous or fragmented problem statements. Frame short-, medium-, and long-term solutions aligned to client capability and strategic trajectory. Define institutional roles, data flows, and governance principles for sustainable implementation.
• Organisational Information Requirements (OIR): Facilitate workshops and executive interviews to define high-level information needs. Align organisational goals to asset-related decisions and information dependencies.
• Asset Information Requirements (AIR): Translate OIR into AIRs linked to asset information modelling. This includes development of asset hierarchies and asset categorisation, defining key asset attributes including attributes needed for asset identification, asset location, asset dependencies / relationships, asset tracking, operational metrics. operational information and history, performance tracking, inspections, maintenance, life-cycle decision making, systems engineering, reporting and compliance requirements. Development of parameter libraries and structured data schemas to support standardisation, consistency and reuse that is technology agnostic but support asset information management throughout the asset lifecycle.
• Asset information Modelling : Design frameworks for asset information modelling that align with ISO 19650 and support lifecycle data exchange. Specify integration pathways, system architecture interfaces, and data quality requirements. Assess suitable technologies (e.g. EAM, GIS, CMMS etc.) that match client maturity and resource constraints.
• Governance & Compliance : Follow Zutari’s Project Governance framework and best practices, including Integration Management , Scope Management , Schedule Management , Cost Management , Quality Management , Resource Management , Risk Management , and Stakeholder Management . Ensure alignment with standards and best practises such as ISO 55000, ISO 19650, GFMAM etc. as applicable.
• Client & Stakeholder Engagement : Act as a trusted advisor, building enduring relationships and enabling client capability. Support clients in adopting new roles, practices, and systems with minimal disruption.
• Project Reporting & Proposals : Regularly report on project status (internally and to clients) and actively contribute to developing proposals and identifying new business opportunities.
• Standardisation, People & Team Development : Mentor and guide emerging team talent while ensuring continuous improvement, documentation and standardisation of offerings, data models, equipment libraries and methodologies for business / process / technology / vendor reviews, that facilitate new member integration to the team.

Education and Certifications

• Bachelor’s degree in Industrial Engineering .
• Postgraduate study in systems thinking, organisational development, or digital transformation advantageous.
• Registration with ECSA or similar professional body preferred.
• Completion of BIM-aligned training (e.g. OPERAM, ISO 19650) required within 3 years of joining

Experience

• 3–5 years in business analysis, preferably within engineering, infrastructure, utilities, or facilities sectors.
• Experience engaging with operational teams and translating institutional needs into structured solutions
• Proper insight into various client value chains (e.g. Energy value chain, Water value chain, manufacturing value chain, facilities value chain etc.)
• Process mapping and analysis (e.g. BPMN, UML, SIPOC)
• Information flow modelling throughout asset life cycle
• Data model design (incl. data warehousing / data management layer)
• Understanding of asset-centric platforms (e.g. Maximo, SAP EAM, Archibus, TwinView, ArcGIS, Revit etc.)
• Understanding of data exchange formats and APIs (e.g. CIM, SOAP, REST etc.)
• Familiarity with tools such as Visio, Enterprise Architect, Lucidchart, Power BI
• Basic programming and/or scripting skills (e.g. Python, SQL)
• Awareness of data privacy and security regulations (e.g. POPIA, ISO 27001)

We believe that a diverse workforce is key to our business success. We seek the best people for our jobs based on their skills, qualifications, and experience. We embrace the principle of equal opportunity in employment and work towards eliminating all forms of unlawful discrimination in our employment practices. In support of diversity and the equal opportunity principle, preference will be given to individuals from designated groups in South Africa.